professionalism
DESCRIPTION
Professionalism by FAASTeamTRANSCRIPT
Federal AviationAdministrationOperations/Airworthiness
Positive Safety CultureR1
PROFESSIONALISM
Federal AviationAdministration
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OBJECTIVE
• Define Profession
• Characteristics of Professionalism
• Qualities of Professionalism
Federal AviationAdministration
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PROFESSION
• A vocation or occupation
• A body of qualified persons
• Conforming to the standards of a profession
Federal AviationAdministration
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PROFESSIONAL
• A person who is paid to perform a specialized set of tasks.
• Having skill, experience and knowledge in a particular field or activity.
• Traditional professions included doctors, engineers, lawyers etc.
• Today the term is applied to nurses, accountants, technicians and more.
Federal AviationAdministration
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Characteristics of Professionalism
• CONDUCT
• RESPECT
• METHODS
• CHARACTER
• STANDARDS
Federal AviationAdministration
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CONDUCT
• Personal acts or behavior
• Responsibility and courtesy
• Make safety the highest priority
• Do the job to the best of my ability
Federal AviationAdministration
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CONDUCT
• Be wary of distractions
• Be organized
• Set examples
• Give feedback
Federal AviationAdministration
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RESPECT
• Colleagues and customers
• Judgment and behavior
• Interaction
Federal AviationAdministration
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RESPECT
• Good manners
• Constructive and timely feedback
• Property, tools, and supplies
Federal AviationAdministration
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METHODS
• A way of accomplishing something
• Orderly or systematic arrangement
• Approved and accepted methods
Federal AviationAdministration
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METHODS
• Follow procedure and techniques
• Use checklists
• Adopt personal minimums
• Plan and research every task
Federal AviationAdministration
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CHARACTER
• Combination of qualities that distinguishes one group from another
• Integrity and Ethics
• Highest moral principles
Federal AviationAdministration
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STANDARDS
• Commonly used and accepted as an authority
• Set of rules for ensuring quality
• Specific maintenance record requirements
Federal AviationAdministration
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QUALITIES OF PROFESSIONALISM
• Disciplined
• Organized
• Trained
• Honest
• Trustworthy
Federal AviationAdministration
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BEING A PROFESSIONAL
• PROMOTES AVIATION SAFETY
• IMPROVES THE IMAGE OF THE MAINTENANCE TECHNICIAN
• IMPROVES THE IMAGE OF THE AVIATION MAINTENANCE INDUSTRY
Federal AviationAdministration
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PROFESSIONALISM
• DOING THE RIGHT THINGS, EVEN WHEN NO ONE IS WATCHING
Federal AviationAdministration
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Conclusion
• Question?• Faasafety.gov• AMT Awards Program• General Aviation Awards Program• WINGS• We want your feedback
– http://www.faa.gov/about/office_org/headquarters_offices/avs/stakeholder_feedback/afs/field/sf_faasteam/