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EFR Survey 2014

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EFR Survey 2014

EFR Results by domain(average score)

!!!!!!!!!Objec'ves!and!!!!!!!!!!!!!!!!aspira'ons!

!!!!4.0!

Performance!management!!and!recogni'on!

!3.5!

Accountabili'es!and!collabora'on!

!4.1!

People!manager!capabili'es!and!interac'ons!!4.1!

Overall!engagement!

4.3!

Scroll!to!slide!9!for!defini'on!of!each!domain.!!Colour!Index!Green!–!Strong!outcomes!Orange!–!medium!outcomes!Red!–!weak!outcomes!Ra'ng!scale!–!5!strongly!agree!,!4!agree,!3!par'ally!agree,!2!disagree,!1!strongly!disagree!

•  Strong'Belief'in'Teach'For'India’s'vision'and'core'values.'94%'staff'sees'alignment'between'org.'success'and'their'daily'contribuAon'

•  Managers'are'perceived'as'caring,'encouraging,'open'to'receiving'feedback.'82%'staff'said'their'Managers'clearly'communicated'goals'for'the'team.''

•  We'need'to'significantly''improve'communicaAon'around'our'performance'management'philosophy'as'well'as''the'support'system'that'is'available'for'staff''and'Fellows'when'they'are'struggling'to'perform.'

•  Horizontal'and'verAcal'communicaAon'needs'to'improve.'Peer'groups'needs'to'share','collaborate'and'experience'the'‘many'to'many’'culture.''

Areas!of!Development(!Staff!speak)!

What!Makes!Teach!For!India!Strong!!(Staff!speak)!

•  Mission'and'vision,'passionate'people'working'towards'mission,'actual'role'working'with'teachers'and'students/making'a'difference'

•  Friendly,'welcoming'culture'with'opportuniAes'to'develop'and'grow'

•  Autonomy,'lack'of'hierarchy,'flexibility'

Key!Findings!

•  'BeRer,'more'transparent'processes,'parAcularly'around'decision'making'and'performance'management'

•  Hold'people'accountable,'don't'ignore'poor'performance'

•  Work'life'balance'unsustainable'for'some'

Results by question Domain: Objectives and Aspirations

''

There'are'clear'consequences'for'people'who'act'against'our'core'values'

I'know'what's'going'on'at'this'organizaAon'

We'can'see'the'senior'management'is'commiRed'to'our'organizaAon's'goals'

Disciplines'overall'

Senior'management'lives'up'to'the'core'values'

I'understand'our'organizaAon's'core'values'

I'believe'in'what'this'organizaAon'is'trying'to'achieve'

MoAvators'overall'

OVERALL'objecAves'and'aspiraAons'

%'agree/'strongly'agree'

78%'

93%'

28%'

65%'

87%'

97%'

Strongly'Disagree' Strongly'Agree'

Teach'For'India'2014'

4.4

3.8

2.9

3.7

4.6

4.5

4.1

4.4

4.0

1 2 3 4 5

4.2

4.4

3.7

3.4

4.1

4.0

4.2

4.1

4.2

3.9

4.2

4.1

4.1

1 2 3 4 5

''

Results by question Domain: Accountabilities and Collaboration

55%'

61%'

94%'

81%'

83%'

83%'

83%'

71%'

Strongly'Disagree' Strongly'Agree'

82%'

Our'processes'make'it'easy'to'work'well'with'other'teams''

I'have'what'I'need'to'do'my'job'properly''

I'understand'how'my'work'contributes'to'the'success'of'this'organizaAon'

People'in'my'team'trust'and'support'each'other'

At'work,'my'opinions'seem'to'count''

I'get'the'chance'to'use'my'skills,'abiliAes'and'experience'in'my'job''

I'know'what'is'expected'of'me'in'my'role'

Disciplines'overall'

I'have'strong'friendships'at'work'

MoAvators'overall'

OVERALL'AccountabiliAes'&'CollaboraAon'

Some'of'the'things'that'I'am'held'accountable'for'are'shared'responsibiliAes''

People'in'my'team'do'their'best'for'the'organizaAon' 83%'

Teach'For'India'2014'

%'agree/'strongly'agree'

Results by question Domain: Performance Management & Recognition

3.7

2.9

3.3

3.6

3.8

3.7

3.5

1 2 3 4 5

''

Strongly'Disagree' Strongly'Agree'

Poor'individual'performance'is'not'tolerated'at'Teach'For'India'

The'Senior'Leadership'Team'(SLT)'acts'fast'if'our'team's'performance'slips''

Disciplines'overall'

Teams'who'perform'well'are'recognized'for'it''

MoAvators'overall'

OVERALL'Performance'Management'&'RecogniAon'

I'am'paid'fairly'under'the'new'compensaAon'policy'at'Teach'For'India'

67%'

32%'

63%'

60%'

Teach'For'India'2014'

%'agree/'strongly'agree'

Results by question Domain: People Manager Capabilities and Interactions

My'manager'is'a'good'teacher/mentor'to'me''

I'receive'the'help'I'need'to'learn'and'grow'professionally''

I'receive'useful'and'Amely'feedback'on'my'performance''

Decisions'that'affect'me'are'explained'to'me''

My'manager'recognizes'and'comments'when'I'do'good'work''

My'manager'is'honest'when'dealing'with'others''

My'manager'cares'about'my'wellfbeing''

My'manager'clearly'communicates'the'goals'for'my'team''

Disciplines'overall'

My'manager'is'open'to'receiving'feedback'from'me''

My'manager'encourages'us'to'work'with'other'teams''

MoAvators'overall'

OVERALL'People'Manager'CapabiliAes'&'InteracAons'

4.2

4.0

3.9

4.0

3.9

4.0

4.3

4.2

4.2

4.3

4.0

4.2

4.1

1 2 3 4 5

''

Strongly'Disagree' Strongly'Agree'

74%'

67%'

75%'

84%'

86%'

87%'

82%'

86%'

74%'

77%'

Teach'For'India'2014'

%'agree/'strongly'agree'

Comparison of Gallup 12 and related EFR questions

81%'

83%'

61%'

83%'

86%'

87%'

83%'

86%'

73%'

69%'

69%'

87%'

0%' 10%' 20%' 30%' 40%' 50%' 60%' 70%' 80%' 90%' 100%'

Sa'sfac'on!at!the!workplace!

Staff!know!what!is!expected!of!them!

Materials!&!equipment!

Opportunity!to!use!skills!&!abili'es!

Recogni'on/praise!

Manager!cares!about!wellbeing!

Internal'Survey'March'2014'

EFR'Survey'September'2014'

Comparison of Gallup 12 and related EFR questions

74%'

85%'

93%'

71%'

75%'

67%'

78%'

84%'

95%'

59%'

85%'

81%'

0%' 10%' 20%' 30%' 40%' 50%' 60%' 70%' 80%' 90%' 100%'

Manager!encourages!development!

Opinion!seems!to!count!

Belief!in!the!mission!

Strong!friendships!at!work!

Receive!'mely!feedback!

Opportuni'es!to!learn!and!grow!

Internal'Survey'March'2014'

EFR'Survey'September'2014'

Annexure -Definition of four key domains

•  Objec'ves!and!Aspira'ons[!A'clear,'fresh'vision'that'the'execuAve'team'is'visibly'working'on'is'worth'at'least'one'quarAle'of'higher'compeAAve'performance'–'but'the'vision'also'needs'to'be'advocated'internally,'and'it'needs'to'have'goals'and'execuAve'accountabiliAes'clearly'defined'

•  Accountabili'es!and!Collabora'on!f'Whatever'the'organizaAonal'structure,'role'mandates'clarifying'senior'management'accountabiliAes'and'decision'rights'are'foundaAonal'–'and'act'as'the'basis'for'idenAfying'where'collaboraAon'is'mission'criAcal.''However,'unless'leadership'behavioral'expectaAons'are'also'agreed'to'and'embedded,'collaboraAon'is'unlikely'to'flourish'

•  Performance!Management!and!Recogni'on'f'To'be'effecAve,'performance'management'systems'must'be'real,'with'targets'that'sum'to'or'exceed'the'enterprise'goals'as'well'as'feedback'and'follow'up'that'are'visible'to'the'organizaAon.'At'the'same'Ame,'recogniAon'programs'can'and'should'be'used'much'more'effecAvely'by'management''to'focus'the'organizaAon'on'immediate'objecAves'and'behavior'change'

•  People!Manager!capabili'es!and!interac'ons!f'To'be'effecAve,'performance'management'systems'must'be'real,'with'targets'that'sum'to'or'exceed'the'enterprise'goals'as'well'as'feedback'and'follow'up'that'are'visible'to'the'organizaAon.'At'the'same'Ame,'recogniAon'programs'can'and'should'be'used'much'more'effecAvely'by'management''to'focus'the'organizaAon'on'immediate'objecAves'and'behavior'change'

THANK YOU Teach'For'India'

c/o'Godrej'Industries'Complex,'Gate'No.'2,'Pirojshanagar,'Eastern'Express'Highway,''

Vikhroli'(East),''Mumbai'–'400'079,'India'

T:''+91'22'2518'5821''''''+91'22'2518'5823'W:'www.teachforindia.org'E:'[email protected]'