preview of “efr survey 2014 condensed results (2) pptx”
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EFR Results by domain(average score)
!!!!!!!!!Objec'ves!and!!!!!!!!!!!!!!!!aspira'ons!
!!!!4.0!
Performance!management!!and!recogni'on!
!3.5!
Accountabili'es!and!collabora'on!
!4.1!
People!manager!capabili'es!and!interac'ons!!4.1!
Overall!engagement!
4.3!
Scroll!to!slide!9!for!defini'on!of!each!domain.!!Colour!Index!Green!–!Strong!outcomes!Orange!–!medium!outcomes!Red!–!weak!outcomes!Ra'ng!scale!–!5!strongly!agree!,!4!agree,!3!par'ally!agree,!2!disagree,!1!strongly!disagree!
• Strong'Belief'in'Teach'For'India’s'vision'and'core'values.'94%'staff'sees'alignment'between'org.'success'and'their'daily'contribuAon'
• Managers'are'perceived'as'caring,'encouraging,'open'to'receiving'feedback.'82%'staff'said'their'Managers'clearly'communicated'goals'for'the'team.''
• We'need'to'significantly''improve'communicaAon'around'our'performance'management'philosophy'as'well'as''the'support'system'that'is'available'for'staff''and'Fellows'when'they'are'struggling'to'perform.'
• Horizontal'and'verAcal'communicaAon'needs'to'improve.'Peer'groups'needs'to'share','collaborate'and'experience'the'‘many'to'many’'culture.''
Areas!of!Development(!Staff!speak)!
What!Makes!Teach!For!India!Strong!!(Staff!speak)!
• Mission'and'vision,'passionate'people'working'towards'mission,'actual'role'working'with'teachers'and'students/making'a'difference'
• Friendly,'welcoming'culture'with'opportuniAes'to'develop'and'grow'
• Autonomy,'lack'of'hierarchy,'flexibility'
Key!Findings!
• 'BeRer,'more'transparent'processes,'parAcularly'around'decision'making'and'performance'management'
• Hold'people'accountable,'don't'ignore'poor'performance'
• Work'life'balance'unsustainable'for'some'
Results by question Domain: Objectives and Aspirations
''
There'are'clear'consequences'for'people'who'act'against'our'core'values'
I'know'what's'going'on'at'this'organizaAon'
We'can'see'the'senior'management'is'commiRed'to'our'organizaAon's'goals'
Disciplines'overall'
Senior'management'lives'up'to'the'core'values'
I'understand'our'organizaAon's'core'values'
I'believe'in'what'this'organizaAon'is'trying'to'achieve'
MoAvators'overall'
OVERALL'objecAves'and'aspiraAons'
%'agree/'strongly'agree'
78%'
93%'
28%'
65%'
87%'
97%'
Strongly'Disagree' Strongly'Agree'
Teach'For'India'2014'
4.4
3.8
2.9
3.7
4.6
4.5
4.1
4.4
4.0
1 2 3 4 5
4.2
4.4
3.7
3.4
4.1
4.0
4.2
4.1
4.2
3.9
4.2
4.1
4.1
1 2 3 4 5
''
Results by question Domain: Accountabilities and Collaboration
55%'
61%'
94%'
81%'
83%'
83%'
83%'
71%'
Strongly'Disagree' Strongly'Agree'
82%'
Our'processes'make'it'easy'to'work'well'with'other'teams''
I'have'what'I'need'to'do'my'job'properly''
I'understand'how'my'work'contributes'to'the'success'of'this'organizaAon'
People'in'my'team'trust'and'support'each'other'
At'work,'my'opinions'seem'to'count''
I'get'the'chance'to'use'my'skills,'abiliAes'and'experience'in'my'job''
I'know'what'is'expected'of'me'in'my'role'
Disciplines'overall'
I'have'strong'friendships'at'work'
MoAvators'overall'
OVERALL'AccountabiliAes'&'CollaboraAon'
Some'of'the'things'that'I'am'held'accountable'for'are'shared'responsibiliAes''
People'in'my'team'do'their'best'for'the'organizaAon' 83%'
Teach'For'India'2014'
%'agree/'strongly'agree'
Results by question Domain: Performance Management & Recognition
3.7
2.9
3.3
3.6
3.8
3.7
3.5
1 2 3 4 5
''
Strongly'Disagree' Strongly'Agree'
Poor'individual'performance'is'not'tolerated'at'Teach'For'India'
The'Senior'Leadership'Team'(SLT)'acts'fast'if'our'team's'performance'slips''
Disciplines'overall'
Teams'who'perform'well'are'recognized'for'it''
MoAvators'overall'
OVERALL'Performance'Management'&'RecogniAon'
I'am'paid'fairly'under'the'new'compensaAon'policy'at'Teach'For'India'
67%'
32%'
63%'
60%'
Teach'For'India'2014'
%'agree/'strongly'agree'
Results by question Domain: People Manager Capabilities and Interactions
My'manager'is'a'good'teacher/mentor'to'me''
I'receive'the'help'I'need'to'learn'and'grow'professionally''
I'receive'useful'and'Amely'feedback'on'my'performance''
Decisions'that'affect'me'are'explained'to'me''
My'manager'recognizes'and'comments'when'I'do'good'work''
My'manager'is'honest'when'dealing'with'others''
My'manager'cares'about'my'wellfbeing''
My'manager'clearly'communicates'the'goals'for'my'team''
Disciplines'overall'
My'manager'is'open'to'receiving'feedback'from'me''
My'manager'encourages'us'to'work'with'other'teams''
MoAvators'overall'
OVERALL'People'Manager'CapabiliAes'&'InteracAons'
4.2
4.0
3.9
4.0
3.9
4.0
4.3
4.2
4.2
4.3
4.0
4.2
4.1
1 2 3 4 5
''
Strongly'Disagree' Strongly'Agree'
74%'
67%'
75%'
84%'
86%'
87%'
82%'
86%'
74%'
77%'
Teach'For'India'2014'
%'agree/'strongly'agree'
Comparison of Gallup 12 and related EFR questions
81%'
83%'
61%'
83%'
86%'
87%'
83%'
86%'
73%'
69%'
69%'
87%'
0%' 10%' 20%' 30%' 40%' 50%' 60%' 70%' 80%' 90%' 100%'
Sa'sfac'on!at!the!workplace!
Staff!know!what!is!expected!of!them!
Materials!&!equipment!
Opportunity!to!use!skills!&!abili'es!
Recogni'on/praise!
Manager!cares!about!wellbeing!
Internal'Survey'March'2014'
EFR'Survey'September'2014'
Comparison of Gallup 12 and related EFR questions
74%'
85%'
93%'
71%'
75%'
67%'
78%'
84%'
95%'
59%'
85%'
81%'
0%' 10%' 20%' 30%' 40%' 50%' 60%' 70%' 80%' 90%' 100%'
Manager!encourages!development!
Opinion!seems!to!count!
Belief!in!the!mission!
Strong!friendships!at!work!
Receive!'mely!feedback!
Opportuni'es!to!learn!and!grow!
Internal'Survey'March'2014'
EFR'Survey'September'2014'
Annexure -Definition of four key domains
• Objec'ves!and!Aspira'ons[!A'clear,'fresh'vision'that'the'execuAve'team'is'visibly'working'on'is'worth'at'least'one'quarAle'of'higher'compeAAve'performance'–'but'the'vision'also'needs'to'be'advocated'internally,'and'it'needs'to'have'goals'and'execuAve'accountabiliAes'clearly'defined'
• Accountabili'es!and!Collabora'on!f'Whatever'the'organizaAonal'structure,'role'mandates'clarifying'senior'management'accountabiliAes'and'decision'rights'are'foundaAonal'–'and'act'as'the'basis'for'idenAfying'where'collaboraAon'is'mission'criAcal.''However,'unless'leadership'behavioral'expectaAons'are'also'agreed'to'and'embedded,'collaboraAon'is'unlikely'to'flourish'
• Performance!Management!and!Recogni'on'f'To'be'effecAve,'performance'management'systems'must'be'real,'with'targets'that'sum'to'or'exceed'the'enterprise'goals'as'well'as'feedback'and'follow'up'that'are'visible'to'the'organizaAon.'At'the'same'Ame,'recogniAon'programs'can'and'should'be'used'much'more'effecAvely'by'management''to'focus'the'organizaAon'on'immediate'objecAves'and'behavior'change'
• People!Manager!capabili'es!and!interac'ons!f'To'be'effecAve,'performance'management'systems'must'be'real,'with'targets'that'sum'to'or'exceed'the'enterprise'goals'as'well'as'feedback'and'follow'up'that'are'visible'to'the'organizaAon.'At'the'same'Ame,'recogniAon'programs'can'and'should'be'used'much'more'effecAvely'by'management''to'focus'the'organizaAon'on'immediate'objecAves'and'behavior'change'
THANK YOU Teach'For'India'
c/o'Godrej'Industries'Complex,'Gate'No.'2,'Pirojshanagar,'Eastern'Express'Highway,''
Vikhroli'(East),''Mumbai'–'400'079,'India'
T:''+91'22'2518'5821''''''+91'22'2518'5823'W:'www.teachforindia.org'E:'[email protected]'