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Lenovo Enterprise Guy England Director EBG, Lenovo UK & Ireland

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Page 1: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Lenovo Enterprise

Guy England Director EBG, Lenovo UK & Ireland

Page 2: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved

Best Total Value

Price leadership with innovation that matters

Open and Flexible

Broad partnerships with focus on easy integration

Easy to Do Business With

Tailored, fast and responsive customer engagement

Why Lenovo Enterprise

Page 3: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo Internal. All rights reserved.

26

THE SCALE, SCOPE & SUPPORT TO HELP YOU GROW

PC

MOBILE

X86 SERVERSTORAGE

NETWORKINGSOFTWARE

SERVICES

ENTERPRISEPC

#1in Smartphones

#5in PC+Tablet#1

in Servers#3

NOTEBOOKDESKTOPS

WORKSTATIONS

ANDROID TABSWINDOWS TABS

PHONESSMART TV

SCALE OVER 160 COUNTRIES

SCOPE INDUSTRY’S WIDEST PRODUCT

PORTFOLIO

LENOVO OWNED FACTORIES FOR GREATER QUALITY & SECURITYRATED #18 IN WORLD BY GARTNERSUPPLY CHAIN

COMPREHENSIVE GLOBAL NETWORK OF SUPPORT 99.9% OF SERVICE ON SITE, 10,000+ IT SUPPORT SPECIALISTS WW

SERVICES AND SUPPORT2015 Lenovo. All rights reserved.

Page 4: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

GLOBAL OPERATIONS » Dual headquarters and research centers in Morrisville, NC and Beijing, China» Lenovo manufacturing in U.S., Mexico, Brazil, Hungary, China» Enterprise Briefing Centers in USA, China, Germany» Service and Support in 160 countries and 35 languages

ACQUIRED IBM’s x86 BUSINESS in 2014 »Global expertise and intellectual property»Partnerships with leading innovators in industry»OEM agreements with IBM for storage + organic storage

offerings

AN E2E TRANSFORMATION »Rapid integration of operations »Optimization of supply chain»Focus on client experience» Gaining efficiencies to increase market

competitiveness

TODAY’S LENOVO ENTERPRISE GROUP

2015 Lenovo. All rights reserved.

Page 5: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

DATA CENTERS MUST

EVOLVE TO MEET NEW CHALLENGES

The amount of data is exploding.

Customer connections have reached unprecedented highs.

Business leaders are rewriting the role of IT as a growth engine

IT teams face challenging realities driven by shifts in mobile, social, and big data analytics. Data centres are nowon the front lines of today’s business.

2015 Lenovo. All rights reserved.

Page 6: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

DATA CENTERS MUST

EVOLVE TO MEET NEW CHALLENGES

The amount of data is exploding.

Customer connections have reached unprecedented highs.

Business leaders are rewriting the role of IT as a growth engine

IT teams face challenging realities driven by shifts in mobile, social, and big data analytics. Data centres areevolving to embrace these trends even as they become more efficient and secure.

2015 Lenovo. All rights reserved.

Page 7: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

DATA CENTERS MUST

EVOLVE TO MEET NEW CHALLENGES

2015 Lenovo. All rights reserved.

Scale-up, max reliability

Purpose-built systems

Control and rigor

Traditional data centers

Proprietary HW/SW stacks

Scale out, resiliency

Policy-based resource pools

Agility and speed

Web scale IT

Implement best technologies

Page 8: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved.

WE BELIEVE THAT SUCCESSFUL BUSINESSES NEVER STAND STILL…

IMPROVE VALUE FROM IT ACQUISITION THROUGH LIFE CYCLE

ARE OPEN FOR FASTER DEPLOYMENT & NEW GROWTH OPPORTUNITIES

HAVE STRONGEST FOUNDATION OF PERFORMANCE, RELIABILITY, AND SECURITY

REDUCES COSTS

INCREASES AGILITY

GAINS COMPETITIVE ADVANTAGEvirtuous

cycle for IT

Page 9: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved.

32

HOW WE CAN HELP YOU

EASY TO INTEGRATE

Open industry standards avoids lock-in and eliminates rip-and-replace

Integration with best-of-breed management and hypervisor consoles

SOFTWARE-DEFINED READY

The foundation for today’s leading cloud environments and ready for emerging technologies like OpenStack and OpenFlow

Partnerships with industry leaders that provide choice and flexibility, now and in the future

SUCCESS WILL DEPEND ON IT

BEING OPEN & FLEXIBLE

Page 10: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved

The Leading x86 Portfolio

Easily Managed integration of Compute, Storage and Networking

High End Blades / Converged High DensityGeneral Purpose

Optimisespace-constrained data centres with extreme Performance and Energy Efficiency

4 Socket & 8 Socket Enterprise-class x86 Performance, Resiliency, Security

Broad 1S/2S rack and tower portfolio to meet a wide range of client needs from infrastructure to technical computing

SolutionsCloud Analytics Technical Computing

Management Integration - VMware and Microsoft / ThinkServer SM, Lenovo XClarity Administrator and Systems Director

Page 11: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

DAS Archive Hyper-ConvergedSAN

Enterprise Storage & Networking2015 LENOVO. All rights reserved.

High Performance GSS Server with GPFS for Petabytes of storage

EMC VSPEX Reference Architecture ThinkServer and Flex System VDI & Cloud

Lenovo Networking SAN, Edge TOR and Integrated Networking 1Gb, 10Gb, 40Gb, QDR & FDR IB 8Gb FC, 16Gb FC

Tape Drive Autoloader Library

Low-cost long-term retention or infrequent access

Atlantis, Cloudian, Pivot3 & Others

Virtual SAN Storage from Software Defined storage vendors

EXP2500

Capacity expansion for one server or Software Defined Storage

Lenovo S2200 Lenovo S3200 IBM Storwize

For Many servers requiring performance and central management

Page 12: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

1 ITIC 2015-2016 Reliability Survey, July 2015 http://www.lenovo.com/images/products/system-x/pdfs/white-papers/itic_2015_reliability_wp.pdf 2 Based on percentage per install population of Lenovo servers versus percentage per install population of HP ProLIant servers3 Based on percentage per install population of Lenovo servers versus percentage per install population of Oracle x86 servers

HP ProLiant has 10X

Failure rate2Fujitsu Primergy

IBM Power System i, p

11%10%

HP Integrity 3%2%

1%

1%0%

Oracle x86HP ProLiant Servers

6%Dell PowerEdge4%Oracle SPARC4%Fujitsu SPARC

3%Toshiba Magnia3%Fujitsu Priequest

2%Cisco UCS

Lenovo ServersIBM System z

Oracle x86 has 11X

Failure rate3

#1 x86 server; #1 Reliability x86 Rating1

4 TBR 1Q15 Customer Satisfaction Survey, May 2015, http://www.lenovo.com/images/products/system-x/pdfs/white-papers/tbr_x86servers_top_csat_1q15_wp.pdf

ITIC Global Server Hardware, Reliability Report- 2015-2016

TBR Satisfaction Indices Rank

Overall Customer Satisfaction #1

Service Satisfaction #1

Product Satisfaction #1

Sales Responsiveness #1

#114 out of 16 quarters for 22 elements across service, product and sales indices #1 Customer Satisfaction Rating4

Downtime of more than four (4) hours on each server hardware platform (2015)

Page 13: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Industry Standard

* Trusted Computing Group (TCG) http://www.trustedcomputinggroup.org/

System x Innovation

Firmware can only execute if digitally verified with public/private keysAll firmware updates require digital verification with public/private keysRigorous security testing & practices, ethical hacking (both independent & internal)2 Trusted Zones standard on all servers

System x platform innovation

Latest x86 Industry Standards

Trusted Platform Module (TPM) Crypto Assist (Asymmetric, General, Symmetric) *

Lenovo M5 Innovation

Syst

em x

Tru

sted

Plat

form

Ass

uran

ce

Intel Xeon E5-2600 V3 CPU NIST compliance

FIPS 140-2 IMM2 Cryptographic Module Validation in process

Trusted Platform Assurance should be used in conjunction with industry standard security practices.

Goal to secure the Infrastructure (Hardware & Firmware) below the OS & Hypervisor▪ Firmware - can only execute if digitally verified▪ Measured Boot - Firmware measured, recorded, and stored in TPM for 3rd party verification ▪ Verified Boot - Firmware verified w/ keys ▪ FPGA1 validated updates; Firmware Rollback to previously authenticated versions ▪ Rigorous security testing & practices, ethical hacking,

Lenovo System x M5 platform innovation

1FPGA controls system critical hardware functions

Industry-leading security innovation built-inSecured Hardware & Firmware Establish a Security Foundation for Workloads

Page 14: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Market leader in enterprise software products – particularly DB management systems

through current Oracle Database12c release 

Offers complete Server+Storage solutions thru

strategic partnership encompassing re-sell, sell-

with, sell-through and solution development

Market Share leader in Fibre Channel Adapters, and Converged Network

Adapters (CNAs)

Strong connectivity options portfolio of Fibre Channel

Host Bus Adapters (HBAs), CNAs, and Ethernet

Adapters

96% share of Server CPUs, additional NIC &

SSD options for customer needs

Leader in virtualized O/S and cloud software with

vSphere & vRealize

Server O/S market leader w/ Windows Server 2012 

#1 Linux O/S partner with Red Hat

Enterprise Linux 

Leader in enterprise application software

and in memory analytics with HANA

Partnerships are Critical for Customer Success

®

Page 15: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Tower & RackHighly functional tower & rack based servers

x3650 M5 2x E5-2600 v3

x3550 M5 2x E5-2600 v3

RD650 2x E5-2600 v3

x3630 M4 2x E5 2400 v2

x3530 M4 2x E5-2400 v2

x3250 M5 E3-1200 v3 Core i3 2100

RS140 E3-1200 v3

x3950 X6 E7 >8 Socket

x3850 X6 E7 >4 SocketX6: Fast, Agile Resilient

x3750 M4 E5 >4 SocketGeneral Business & High performance

Entry Rack Single Socket

Entry Rack Dual Socket Rack Multi SocketRack Dual Socket

• Highest storage density most I/O RD550

• Mixed Disk Form factor RD650

• Open management interface• Continuous operation at

45c ASHRAE A4

• Security of Trusted Platform Assurance (2xTPM, secure FW rollback etc)

• Recognized leader in reliability and satisfaction

• Enterprise class system management

• Solutions certifications• 2x GPU support

IT Simplicity IT Sophistication

RD550 2x E5-2600 v3

RD450 2x E5-2600 v3

RD350 2x E5-2600 v3TD350

2x E5 2600 v3

x3300 M4 2x E5 2400x3100 M5

1x E3-1200v3

TD340 2x E5 2400 v2

Entry Tower Single Socket

Tower Dual Socket

x3500 M5 2x E5 2600v3

TS440 1x E3-1200 v3

TS140 1x E3-1200 v3

Page 16: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

#1High temperature operation for leading efficiency

Rack and Tower – Highlights

Industry unique Trusted Platform Assurance

Ranked best by customers for reliability

Page 17: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

1st and only 8-socket Intel® Xeon® Blade offering

#1 25 #1 benchmarks

1st modular design for multiple generations of processors in same chassis

Mission Critical Servers – Highlights

Over 4300 HANA systems sold

SAP HANA market leader at >50% share

Page 18: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved

Modular SystemsTower & Rack systems to the next level

Hyperscale, Blade’s and fully Converged systemsDensity combined with rapid Time to Value (TTV)

Tower Rack • Integration by design: deeply integrated compute, storage, and networking resources deployed in hours instead of days

• Built-in expertise: automated management and deployment expertise for physical and virtual resources

• Simplified experience: optimised flexible configurations to accelerate purchase, deployment and time to value

• VDI - optimised sized and pre-configured solution

• Flex System chassis offers a no-compromise x86 blade design, class-leading IO bandwidth, and a ten-year roadmap

• Ultimate performance and scalability with dense, 2, 4 and 8 socket x86 servers

• Converged Systems low TCO• Cloud computing Scale-out hardware with Tight

Software Management integration• Carrier-Grade Chassis for NEBS/ETSI compliance

with elevated temperature operation

• Combining the Best of Rack and Blade attributes • Superior building block approach for hyperscale

computing• Scalable from individual chassis to racks and pods/

containers• One architecture optimized for many use cases• One chassis design for wide range of server, multi GPU

and storage options

Lenovo Converged System for Infrastructure

Page 19: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

92% Less Cabling vs. comparable rack configuration

24% Higher Application density than HP on a 4P Blade

FIRST(and only) 8-Processor blade server available

50% More DIMM slots than HP on a 2P Blade

2.5x 2.5X faster VM migration than Cisco UCS

Flex System Highlights

Page 20: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

75% In production 75% faster with Intelligent Cluster service

New Global HPC Innovation Center in Stuttgart for PoC and benchmark

2Xthe density of standard 1U rack servers

Dense Servers – Highlights

Page 21: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

2015 Lenovo. All rights reserved

Lenovo NetworkingSpanning the edge to the core

Embedded Networking RackSwitch Networking

• RackSwitch G7028 & G7052- low cost connectivity

» 1Gb Ethernet, 10Gb Uplinks• Layer 2 networking• RackSwitch G8000 & G8052

» 1Gb Ethernet, 10Gb Uplinks, Layer 2 & 3 networking

• RackSwitch G8124-E Low Latency 10Gb• RackSwitch G8264 & G8264-T Flexibility

» 10Gb Ethernet, Easy connect• RackSwitch G8264CS- Convergence

(FCoE)» Break out Ethernet and FC, 10Gb

Ethernet, iSCSI or FCoE• RackSwitch G8316/G8332– Clients

requesting 40Gb

• Partner with Extreme in UK to provide Core networking solutions as required

• BlackDiamond X8 / 8000 series• Cloud-Scale Data Center Switch• High-density wire-speed 10GbE, 40GbE, and

100GbE connectivity• Additional offerings as necessary

Extreme networks Core networking

• Flex SI4093 - low cost simple connectivity » 10Gb Ethernet, iSCSI or FCoE, L2

• 40Gb Uplinks» Flex EN4093 - Extreme Flexibility

• 10Gb Ethernet, iSCSI or FCoE, L2/L3» Modes: Easy connect

• Flex CN4093 - Convergence (FCoE)» Break out Ethernet and FC in chassis» 10Gb Ethernet, iSCSI or FCoE, L2/L3

• Flex EN2092 – Clients requesting 1Gb» Ethernet & iSCSI, 10Gb uplink, L2/L3

• EN4023» Brocade VCS 10Gb switch solution

•Cisco B22 FEX» Fabric Extender

Flex System Interconnect Fabric• POD solution for Flex System for easy integration into core networks (cisco/other)• Lenovo RackSwitch G8264CS and Lenovo Flex System SI4093 System Interconnect Modules for DC

Ethernet and Fibre Channel (FC) network access and fabric interconnect.

Other Vendors

• Partner with Other Core Networking Vendors as appropriate

• Proven Interop with Core offerings from leading vendors

• Leverage reference papers & proof of Interop guides

» EN6131 – Mellanox 40Gb switch solution

• EN4091 – 10Gb Pass Through

• Network Management Tool• Manage Embedded and TOR

System Networking Switch Center (SNSC)

Lenovo networking - Flex System embedded Modules and Top of Rack switching solutionsExtreme Networks and other partners for Core Network requirements

Page 22: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

30-40% Reduce CAPEX compared to

competition

10-50% Reduced power and cooling

3x Better investment

protection via our 3 year limited warranty standard

2x Better performance with

lower latency

RackSwitch – Highlights

Page 23: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Lenovo XClarity Administrator Simplifies Hardware Systems Management

Pool of Managed Lenovo Hardware Systems

NETWORK-BASED AUTO-DISCOVERY OF NEW

SYSTEMS

REAL-TIME MONITORING, FAULT DETECTION, ALERT

HANDLING

POLICY-BASED FIRMWARE LEVEL COMPLIANCE

SERVER CONFIGURATION PATTERNS

OS & HYPERVISOR INSTALLATION TO BARE

METAL SERVER

VIRTUAL APPLIANCE WEB-BASED GRAPHICAL USER INTERFACE REST APIs POWERSHELL

Page 24: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product

Hardware Services Product Support and

Warranty Reduce risk and

downtime

Factory Integration Customised products delivered ready to go

Simplify configuration and deployment

Solution Services Workload and Industry

Expertise Spend more time on business innovation

Enterprise Services

Page 25: Presentation Deck full - APSUITIC Global Server Hardware, Reliability Report- 2015-2016 TBR Satisfaction Indices Rank Overall Customer Satisfaction #1 Service Satisfaction #1 Product