performance development academy - pda intro

Download Performance Development Academy - PDA Intro

Post on 22-Jan-2018

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  1. 1. Foundations
  2. 2. FOUR MONTHS OF PREPARATION AND ABOUT 12 HOURS OF SHOOTING, TURNED INTO ABOUT 30 SECONDS OF SCREEN TIME. WENTWORTH MILLER Actor Prison Break, The Flash
  3. 3. Core Beliefs Brands are made facing customers Customers value unique experiences Unique experiences must be consistent Consistency requires preparation Preparation precedes performance Performance is always measured 1 2 3 4 5 6
  4. 4. Uniqueness Passion for innovative and different Custom and flexible solutions Holistic approach to performance development Strategic partners + unique tools Continuous learning and development environment Vision and professional experience 1 2 3 4 5 6
  5. 5. Experience
  6. 6. What we do
  7. 7. Focus POWERING PERFORMANCE Points of Customer Contact Retail Staff (ie. stores, branches, outlets) B2B Sales Teams Early Career (0 2 years) University (Senior) students Young business people WHAT WHERE WHO Powering individual and team performance at customer contact points and during the first 2 years of professional career PDAs specific target groups
  8. 8. Our Approach
  9. 9. Performance Improvement = Process Measure Identify Improve Train Measure Discover Design Train
  10. 10. Learning & Development = Continuous Classroom trainings (off-site) PDA Knowledge Portal (website) Webinars (digital resources) Targeted Learning Checks Quizes (PDA mobile app) Reinforcement Workshops (on-site) Coaching and Mentoring (1-1 or Group) 1 2 3 4 5 6
  11. 11. Performance is measured Performance MEASURE Performance MEASURE Individual /Team Individual /Team IDENTIFY DESIGN TRAIN
  12. 12. Thank you.