PEMA ICHM 2

CHAPTER 1 and 2

We will talk about..

• The major trends today

• New ways of working

• A new workforce

• Wanted : Highly skilled managers

Major Trends Today..• Climate Change– Carbon Footprint : Go Green– More natural disasters – affect a company?

• Globilisation : Define? Affect a company?• Technology : You know!• The Knowledge Economy : not based on

what people MAKE, but what they KNOW• Society is changing : less children, more

machine

New ways of working

• Casualising Jobs– Change jobs 7 times?

• Outsourcing– Cheaper option. Specialists handle their section

• Telecommuting– More popular. Initial IT setup costs, happier

employee?• The message 4 managers : pg 23

A NEW workforce

• The changing employee mix• More disgruntled workforce• Shrinking, greying workforce

• More skilled workforce– Do you have EI?

• Assessing organizations – the new way– People; Planet; Profit– Corporate Citizenship!

Wanted : Highly Skilled Managers

• Conceptual Skills• Personal and interpersonal skills• Technical skills

See pg 35 – EVOLVING MANAGERS

CHAPTER 2

THE OPERATING ENVIRONMENT

We’ll talk about..

• 3 sectors : Private; Public, Non-profit• 4 levels of Management• 6 sets of Stakeholders• Vision, Mission, Strategy, Values – WHY?

WWW Quickie

• Private?• Public?• Non-profit?

4 LEVELS of Management

• @ VC?

SIX Stakeholders?

• Whats a stakeholder?– Owners– Employees– Customers– Suppliers– Closer Community– Wider Society

WWW Quickie

• Values?• Vision?• Mission?

STRATEGY – P.O.A

• Build on ur competitve edge

• Do a SWOT• Do a GAP analysis• Decide on Type of

INTEGRATION method