2

Version

no.

Revision

date

Revision details

Ver.1.0 10/7/2013 Created 1st version.

Ver.1.1 8/28/2014 ・ Changed name from “Sub Contract Management” to

“Partner Portal”.

・Added CSV batch DL function for amount claimed.

・Added descriptions of details of amount claimed to

main contract.

・Included addition of search keys.

3

1 Introduction P4 - 1) About the Partner Portal

2) What is a sub contract?

2 Operating Partner Portal P5 - 1) Login to the Partner Portal

2) Logout from the Partner Portal

Table of Contents

4 Managing sub contracts P13 - 1) Searching and confirming a sub contract

2) Confirming the sub contract charges

3) Confirming the sub contract charges in a batch

4) Confirming details of usage by sub contracts that is claimed to main contract

5) Adding a sub contract

6) Suspending a sub contract

7) Resuming a sub contract

8) Terminating a sub contract

9) Login by a sub contract account (account switch)

3 Managing Main Contract P 8 - 1) Confirming the main contract information

4

This Operation Manual describes how to use the Partner Portal.

The Partner Portal is one of the Cloudn portal functions and is offered only to the resale partners.

Mainly, the following operations are available:

－ Confirmation of information on the main contract:

You can confirm various pieces of information on the contract including the customer

number.

－ Utilization of the Cloudn products based on the main contract:

You can use various Cloudn products through the accounts tied to the main contract.

－ Confirmation of total charge of the main contract and the sub contracts:

You can confirm the billing information from NTT Com.

－ Confirmation of the sub contracts:

You can confirm information on the sub contracts.

－ Changes in sub contracts:

You can make changes in a sub contract, suspend/cancel it, change (log in) to that

account.

You can enter the Partner Portal from the pulldown menu of the Cloudn Portal.

1-1) About the Partner Portal

Sub contract management

[What is described in this Operation Manual]

Cloudn Portal

This section describes the concept of the sub contract.

The sub contract is a contract with regard to Cloudn

between the resale partner and an end user.

－ Main contract:

You can use Cloudn tied to the main contact.

The total charge of the sub contracts and the main contract can be confirmed.

In addition, the following tasks can be performed with regard to the sub contracts:

・Confirmation of information on the sub contracts

・Creation, suspension, restart and cancellation of a sub contract

・Proxy login by the sub contract account (Function name: Account switch)

－ Sub contract:

You can use the resources and accounts linked to the sub contract and manage the

information.

Note, however, that you cannot see or change the other sub contract accounts and the

main contract account (the main contract of the resale partner in the following example).

1-2) What is a sub contract?

Service provider

(NTT Com)

Resale partner

(Main contract)

End user

(Sub contract)

Various management tasks and reference to information

Billing of usage fee Providing of services.

Billing at wholesale prices.

[What can be performed] • Use of products • Management of information on main contract

registration • Confirmation of total charges of main and sub

contracts • Management of information on sub contract

registration • Creation, suspension, restart and cancellation of sub

contracts • Proxy login for sub contracts

[What can be performed]

• Use of products

• Management of accounts

within contract including

addition

• Management of registration

information

5

6

The “Partner Portal” page appears.

2-1) Login to the Partner Portal

2

Move from the Cloudn Portal to execute login to the Partner Portal.

1 After logging in to the Cloud

n Portal, select “Sub Contract Management” from the

pulldown menu on the upper right side.

Login [Display from Cloudn Portal]

Click

Click

manager

7

Select “Logout” from the pulldown menu on the upper right side of the Cloudn screen.

As you are asked if you wish to close, click “OK” to close.

2-2) Logout from the Partner Portal

Since the Partner Portal is a function of the Cloudn Portal, execute logout from the Cloudn

Portal itself when you need to execute logout from the Partner Portal.

1

2

Click

You can confirm your contract, accounts and charges.

To confirm the charges, select the relevant month.

3-1) Confirming the main contract information

You can confirm the detailed information of the main contract. This is equivalent to a

wholesale contract entered into between the resale partner and NTT Communications.

1

2

Enter the Partner Portal screen and click “Details” in the main contract account section.

Click

[email protected]

Confirmation

of charge

Cloudn account

information

Contract

information

[email protected]

8

3

The usage fees are displayed.

The displayed usage fee shows the information on the sum with the sub contracts.

This fee is the amount calculated based on the wholesale prices charged by NTT

Com to the wholesaler.

The fee of each sub contract shown here is equivalent to the amount charged by

NTT Communications to the resale partner and is an indication of up to the account

summary (usage fee of each sub contract).

・The amount claimed by the partner to the sub contract user and

・The amount claimed by NTT Communications to the partner

with regard to each sub contract can be confirmed separately from the details screen

of the sub contract.

9

3-1) Confirming the main contract information

10

The refined search result appears in the Sub Contract window.

4-1) Searching and confirming a sub contract

You can search a sub contract and confirm the details.

1

2

For search, execute login to the Partner Portal and enter the customer number,

the login ID, the account ID, the mail address or the channel ID in the search

form.

Customer number,

account ID, etc.

Click

Search result

appears.

11

You can confirm the information on the selected sub contract (contract, accounts and

charges).

4-2) Confirming the sub contract charges

You can confirm the sub contract charges. For each sub contract, you can confirm the

monthly charges over the past six months.

1

2

Click “Details” on the right side of the sub contract the charges of which you wish to view.

Ensure that “Billing you charge to this end-user for

this contract” is chosen.

Click the month the charge of which you wish to confirm.

Click

The details are downloadable in the PDF format.

4-2) Confirming the sub contract charges

You can confirm the sub contract charges. For each sub contract, you can confirm the

monthly charges over the past six months.

3

4

The details of the relevant contract in the specified month are displayed.

Click

12

You can download the CSV file describing the total amount claimed to all the sub contracts under your management.

4-3) Confirming the sub contract charges in a batch

You can download the amount claimed to each sub contract in a specific month in a batch in the CSV form.

1

2

On the top screen of the Partner Portal, select the year and the month from the following pulldown menus and click “Download charge statement”.

Click

Specify year and month the charge

of which you wish to download.

YEAR MONTH CHANNEL_NA

ME CONTRACT_ID

RESELLER_SYSTEM_

ID

AMOUN

T CURRENCY

BILLING_STAT

US

2014 7 retail an100099999 A10005-001111 23343 jpy fixed






Sample downloaded CSV

・ Each row describes the amount claimed for one contract in that month. ・ Even the row of a contract the amount claimed of which is 0 is output. ・ The rows of the deleted contracts are not output.

ID of contract used on Cloudn

Customer number corresponding to contract ID on a 1-v-1 basis. Can be specified for creation of a contract by API. This becomes identical to the contract ID in case of creation by the Partner Portal. Amount claimed

Currency used. Japanese Yen is jpy.

The billing state is either “estimated” or “fixed”. “Estimated” means that the amount may change and “fixed” means that the amount is already fixed.

13

Select a sub contract the details of which you wish to confirm.

4-4) Confirming details of usage by sub contracts that is claimed to main contract

Of the amount claimed to you by NTT Communications, you can confirm the details of each

sub contract.

1

2

The details you can read with this function are those items having red frames in the diagram below. (For the details having green frames, you can refer to “4-2) Confirming the sub contract charges” to confirm them.)

NTTCom Partner End user

End user

VM 100 yen 100x2 80x2

100ｘ１

80x1

Click

14

VM 100 yen

VM 100 yen

3

You can confirm the information on the selected contract (contract, accounts and charges).

Click the month of the charge of which you wish to confirm.

Select “Billing you were/will be charged from NTT

Communications for this contract”.

15


The details are downloadable in the PDF format.

You can confirm the charges of the sub contracts. For each sub contract, the charges over the past six months can be displayed.

4

5

The details of the amount claimed to you with regard to the relevant contract in the specified month are displayed.

Click

16


17

Enter the required information and click “Next”.

4-5) Adding a sub contract

Adding a sub contract.

1

2

From the Partner Portal, click “Add Contract”.

Click

Enter information.

Click

18

After the processing screen, the information on the created contract is displayed.

Note that, as no notice including mail transmission is given to the added sub contract

user, we would like the administrator to give notice to the user.


3

4

Confirm the contents and click “Add”.

Click

[email protected]

19

As the screen for setting of new password and birthdate appears, make the setting.


5

6

Making setting for the initial login by the sub contract user. (The account user should make this setting.) From the same login page as the main contract, execute login using the ID and password set in the previous step.

Enter information.

Click

20

After the processing screen, “Password reset complete” is displayed. Click “Portal Top” to

go to the portal.


7

Click

21


9 The portal top appears. The sub contract account is available right away.

22

Click “Suspend Contract”.

4-6) Suspending a sub contract

Suspending (locking) a sub contract. Suspension applies to all the following accounts, which

can no longer execute login. Note, however, that the resource of each service is not deleted.

1

2

Click “Details” on the right side of the sub contract to be suspended.

Click

test

Click

[email protected]

23

After the processing screen, the account is suspended and the information on the

suspended contract is displayed.


3

4

Confirm the contract information and click “Suspend”.

Information on

suspended contract ID.

Click

24

Ensure that login cannot be executed by the suspended account(s).

Try login from the portal by the suspended account(s).


5

6

For the suspended sub contract, “Inactive” is shown in the “Status” field.

Note that it is impossible to switch to the account(s) under the suspended contract.

You can confirm by ensuring

that “Inactive” is shown.

some_login_id1 [email protected]

25


7 You can confirm suspension by ensuring that the “Account Locked” display appears.

The account(s) tied to the sub

contract cannot execute login

unless suspension is cancelled.

26

Click “Resume Contract”.

4-7) Resuming a sub contract

Resuming a suspended sub contract.

1

2

Click “Details” on the right side of the sub contract to resume.

Click

Status is ”Inactive”.

Click


27

After the processing screen, “Contract has been resumed” appears, indicating completion

of the resumption process.


3

4

Confirm the contents of the sub contract you wish to resume and click “Resume”.

Click

28


5 As for the resumed account, you can confirm that the status is now “Active”.

You can confirm that the

status is “Active”.

29

Click “Terminate Contract”.

4-8) Terminating a sub contract

Terminating a sub contract.

1

2

Click “Details” on the right side of the sub contract to terminate.

Click

If you terminate a sub contract, all the account resources under that sub contract

are deleted, Once terminated, the sub contract and the account resources

thereunder cannot be resumed. Therefore, be very careful when terminating a sub

contract.

Click


30

The terminated contract ID and the customer number appear, indicating completion of the

termination process.


3

4

Confirm the information on the contract and click “Terminate”.

cln100073258 an10003269

Click

an10003269 an10003269

31


5

For the terminated sub contract, “Deleted” is shown in the “Status” field and the date and

time of termination, in the “Terminated on” field.

Status is “Deleted”.

an10003269 an10003269 cln100073258

32

Click “Switch account” on the right side of the account to switch to.

4-9) Login by a sub contract account (account switch)

You can switch to an account. Once you switch to the account, you can perform the same

rights as the account after switch.

1

2

Click “Details” on the right side of the sub contract to which the account to switch to belongs.

Click

Click


an10003269 an10003269 cln100073258

33

The portal of the target account appears.

* The administrator’s login ID is displayed in the “Welcome xx” field.

The displayed account ID is the target account’s.

To terminate switch, you need to execute logout once.

4-9) Login by a sub contract account (account switch)

3

4

Click “Switch”.

Click

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