new river/mount rogers workforce investment board

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This event is funded, wholly or in part, using funds provided by the Workforce Innovation and Opportunity Act of 2014 and administered by the U.S. Department of Labor. NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD MEETING AGENDA June 22, 2016 Facilitating and coordinating workforce initiatives that enable economic growth and increase the standard of living in the region. CALL TO ORDER & WELCOME OF GUEST – 1 st Vice Chair Miller INTRODUCE NEW MEMBERS: Tony Isom, TANF Programs Rep & Jared Iroler, Grayson County Business Rep ROLL CALL APPROVAL OF THE AGENDA APPROVAL OF MINUTES (Previously Distributed) PUBLIC COMMENT PERIOD COMMITTEE REPORTS Budgeting & Administration PY 16 Draft Budget Financial Report & Operational Summary Financial Disclosure Statement Strategic Planning Update on Rapid Response Plan Nomination Committee: Nominations of 2016 Officers & Executive Committee Training Provider & Individual Training Account Approval of PY16 Training Providers (1 st round) Policy & Procedure Review of Incumbent Worker Training Policy CONSORTIUM BOARD UPDATE – Catherine Brillhart EXECUTIVE DIRECTOR SUMMARY PARTNER REPORTS Adult Education: Shirley Carlson TANF Programs: Tony Isom Career & Technical Education: Rick Weaver Title 1 Rehabilitation Act of 1973: Community Based Organizations: Terry Smusz & Rob Goldsmith Virginia Apprentice Program: Patty Moore Institute of Higher Education: Melinda Leland Virginia's Employment Services: Karen Akers Economic & Community Development: Ken McFadyen WIOA Title I Programs: Darrell Blankenship & Mary Ann Gilmer One-Stop Operator Adult Just Hire One Project Job Corps: William Fields Special Grants: WDB Staff Disability Employment Initiative Roving Computer Labs Power Initiative NEXT SCHEDULED WDB MEETING – August 24, 2016 – Wytheville Meeting Center – 10:00 a.m. ADJOURN

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Page 1: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

This event is funded, wholly or in part, using funds provided by the Workforce Innovation and Opportunity Act of 2014 and administered by the U.S. Department of Labor.

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD

MEETING AGENDA

June 22, 2016

Facilitating and coordinating workforce initiatives that enable economic growth and increase the standard of living in the region.

CALL TO ORDER & WELCOME OF GUEST – 1st Vice Chair Miller

INTRODUCE NEW MEMBERS: Tony Isom, TANF Programs Rep & Jared Iroler, Grayson County Business Rep

ROLL CALL

APPROVAL OF THE AGENDA

APPROVAL OF MINUTES (Previously Distributed)

PUBLIC COMMENT PERIOD

COMMITTEE REPORTS

Budgeting & Administration • PY 16 Draft Budget • Financial Report & Operational Summary • Financial Disclosure Statement

Strategic Planning • Update on Rapid Response Plan

Nomination Committee: • Nominations of 2016 Officers & Executive Committee

Training Provider & Individual Training Account • Approval of PY16 Training Providers (1st round)

Policy & Procedure

• Review of Incumbent Worker Training Policy

CONSORTIUM BOARD UPDATE – Catherine Brillhart

EXECUTIVE DIRECTOR SUMMARY

PARTNER REPORTS

Adult Education: Shirley Carlson TANF Programs: Tony Isom Career & Technical Education: Rick Weaver Title 1 Rehabilitation Act of 1973: Community Based Organizations: Terry Smusz & Rob Goldsmith

Virginia Apprentice Program: Patty Moore

Institute of Higher Education: Melinda Leland Virginia's Employment Services: Karen Akers

Economic & Community Development: Ken McFadyen WIOA Title I Programs: Darrell Blankenship & Mary Ann Gilmer • One-Stop Operator • Adult Just Hire One Project

Job Corps: William Fields Special Grants: WDB Staff • Disability Employment Initiative • Roving Computer Labs • Power Initiative

NEXT SCHEDULED WDB MEETING – August 24, 2016 – Wytheville Meeting Center – 10:00 a.m.

ADJOURN

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NR/MR WDB Meeting Minutes 2/24/16 Page 1 of 4

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD

MEETING MINUTES

April 27, 2016 A meeting of the New River/Mount Rogers Workforce Development Board was held on February 24, 2016 at the Wytheville Meeting Center. Those in attendance were as follows: Board Members Guest Lynn White, Chair Martha Samples Catherine Brillhart, Howard Bartholomay Kevin Semones Consortium Board Chair Carol Blankenship Jimmy Smith (alternate) Beckie Cox Jeff Dunnack Joanie McCleary (alternate) Brenda Rigney Joe Ferrell Sheila West (alternate) Darrell Blankenship William Fields Kathy Malone MaryAnn Gilmer Staff Rob Goldsmith Marty Holliday Melinda Leland Ronnie Martin Ken McFadyen Beverly Burke Robin Meadows Renee McDavid Michael Miller Chair White called the meeting to order at 10:02 a.m. and welcomed all WDB members and guests to the meeting. The roll was then called and it was established that a quorum was present. Chair White asked for a motion to approve the agenda. Ms. Samples made a motion to approve the agenda as presented. Mr. Goldsmith seconded the motion which was approved unanimously. Chair White asked for a motion to approve the minutes of the February 24, 2016 meeting which had been previously distributed to WDB members. Mr. Miller made a motion to approve the minutes. Ms. Gilmer seconded the motion which was approved unanimously. Chair White asked if anyone in the audience wished to address the Board during the public comment period. There was none. Moving on with the agenda, Chair White called for Committee reports:

• Budget & Administration – In the absence of Mr. Overton, Committee Chair, Mr. Martin stated that the financial report being presented is through the end of March and that all balances are good. Mr. Martin stated that because only a small portion of PY’16 Adult

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NR/MR WDB Meeting Minutes 2/24/16 Page 2 of 4

funds are received in July, the Program Operators will need to keep a close watch on Adult Fund balances until the remaining funds are received in early November with an effective date of October 1, 2016. A short discussion followed. Mr. Martin informed the Board that although it appeared that the DLW Placement rate looked low it was due to the fact that several Trade clients were exited from the program who were close to retirement and were no longer in need of WIOA services. All standards the Program Operators are required to meet are in line with expectations. There are no concerns at this time.

• One-Stop Operations & Delivery System – Ms. Samples stated that the Board was near

the end of the RFP timeline and handed the report over to Mr. Martin. Mr. Martin informed the Board that there were only two bidders which were the current Program Operators. The Evaluation Committee scored the proposals but the One-Stop Committee was unable to approve a funding recommendation due to lack of a quorum, however, six of the nine committee members supported the funding recommendation being presented for action. Ms. Samples made a motion to approve the funding recommendation as presented with a second from Ms. Blankenship. The motion was passed. Mr. Goldsmith and Ms. Gilmer abstained. Ms. Holliday informed the Board that the 40% training requirement had originally included WIOA Admin funds but that the area Directors worked for months to make sure that the State Officials understand that WIOA Admin funds should not be included in this measure for training. It took nearly a year to get the point across, but Admin funds are no long included in the 40% Training Requirement. Mr. Martin made the recommendation to reduce the 50% requirement for training for the Program Operators to 45% effective July 1, 2016. A small discussion followed. Ms. Samples made a motion based on Mr. Martin’s recommendation to change the 50% requirement to 45% with a second from Mr. Semones. The motion passed. Mr. Goldsmith and Ms. Gilmer abstained. Ms. Holliday requested that the Board approve putting $600,000 of Rapid Response Funding under contract with the DLW Program Operator, People Inc. This would enable them to serve DLW effected industries approved for Rapid Response. Ms. Samples made the motion to approve placing $600,000 under contract with People Inc. with a second from Ms. Leland. The motion was passed. Mr. Goldsmith abstained. Ms. Holliday requested that the Board approve putting $131,094 of POWER Funding under contract with the DLW Program Operator, People Inc. This would enable them to serve DLWs effected by Coal Industry related layoffs. Mr. Miller made the motion to approve placing $131,094 under contract with People Inc. with a second from Ms. Samples. The motion was passed. Mr. Goldsmith abstained.

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NR/MR WDB Meeting Minutes 2/24/16 Page 3 of 4

Mr. Miller spoke to the Board about the work with Sector Partnership. Ms. Holliday indicated that this was a work in progress and that additional information would be forthcoming at future Board meetings.

In the absences of Mr. Adkins, Youth Committee Chair, Mr. Martin updated the Board on recent Youth Committee activities. Mr. Martin stated that the Youth Committee recently met and is recommending that the Board approve the PY’16 youth funding recommendations as presented. Mr. Ferrell made the motion to approve Youth Funding recommendation as presenting with a second from Mr. Semones. The motion was passed. Mr. Goldsmith and Ms. Gilmer abstained.

Continuing with the agenda, Chair White asked Ms. Brillhart, Consortium Board Chair, to give the Consortium Board update. Ms. Brillhart stated that the Consortium Board met in March and approved staff applying, in partnership with the Western Virginia Workforce Development Board, for $3,904,000 in Department of Labor funding for the Tech Hire Grant. Notification of approved applicants should be available in June. She thanked Ms. Holliday and the WDB Staff for their continued work to assist with mass layoffs in the region. Chair White asked Ms. Holliday to give the Executive Summary. Ms Holliday updated the Board on Staff activities since their last meeting. Ms. Holiday stated that DEI Coordinator Kimber Simmons is now a Certified Incentive Practitioner. She then highlighted the NR MR Quarterly Workforce Report prepared by VA Tech. Chair White asked the Workforce System Representatives to give a brief update on activities happening around the region.

• Community Based Organizations – Ms. West, the Alternate for Terri Smusz, stated they are partnering with NRCC for parents who are students at NRCC. The parents will receive a small stipend to help while attending college and with childcare. Mr. Goldsmith stated that Community Action is going through a lot of change. The State is helping with money to provide computers for tracking outcomes. There are a lot of new reporting requirements from both the State and Federal government, highlighting long-term impact of programs on the people who are being served.

• Institute of Higher Education – Ms. Leland shared that legislation was signed into law in March for funding for non-credit training. Beginning July 1 there is a pot of money for non-credit training, but receiving these funds is not as simple as it is in other states. This grant is called the Workforce Credentials Grant (WCG). VHCC also received the SNAP ENT Grant.

• Economic & Community Development –Mr. McFadyen recently attended a meeting with the Tobacco Commission and informed the Board that three of the top six economic development drivers are: Leadership, Education and Workforce Development. He stated that the Tobacco Commission would welcome comments from this Board on how to best serve the area Workforce.

• Job Corps – Mr. Fields stated that Blue Ridge Job Corps is going through some changes. Because BRJC is a contract center, the contract will be issued for bid this year and will be

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NR/MR WDB Meeting Minutes 2/24/16 Page 4 of 4

operated by a temporary contractor until such time as bids can be received. All current employees will be required to apply for their current position with no guarantee that they will be hired. He informed the Board that this could be his last meeting serving as a Board member.

• Virginia’s Employment Services – Ms. McCleary, Ms. Aker’s alternate, commended the BRJC staff during this time of transition for their professionalism. She stated that the EAC meeting was a success. She thanked Board staff, especially Renee McDavid, for their assistance with the computer labs for the Volvo mass layoffs. She also informed the Board that the Marion VEC would be closing by the end of May. She stated that employees continue to provide quality services to the citizens of Smyth County.

• WIA Title I Programs – o Mr. Blankenship gave the One-Stop Operator Report highlighting the many

layoffs in the area. He thanked the Board for approving People Inc.’s contracts for PY’16.

o Ms. Gilmer and Mr. Blankenship updated Board members on the activities of the Just Hire One Re-entry Project.

• Special Grants - Ms. Holliday gave a brief update on recent activities. The 2016 WDB meeting schedule was reviewed with Board members noting that the next WDB meeting is scheduled for June 22, 2016 at the Wytheville Meeting Center beginning at 10:00 AM. Ms. Holliday discussed the Travel Voucher that each Board member must complete and sign if they want to be reimbursed for their travel. With no further business to discuss, the meeting was adjourned by Chair White at 11:53 PM. Respectfully Submitted, Beverly Burke, Workforce Operations Coordinator

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Formula

$70,000

Program

DLW $170,000Adult $25,000Youth $50,000

Totals $245,000

Total Carryover Funds $315,000

PY'15Admin Program Total Allocation

DLW $58,589 $527,303 $585,892 $703,946Adult $79,536 $715,825 $795,361 $716,830Youth $100,492 $904,431 $1,004,923 $898,240Totals $238,617 $2,147,559 $2,386,176 $2,319,016

Admin Program TotalWIOA Allocations $238,617 $2,147,559 $2,386,176WIA Carryover $70,000 $245,000 $315,000DEI Grant $187,436 $187,436R.R. Funding $750,000 $750,000Power Grant $152,575 $152,575Total $308,617 $3,482,570 $3,791,187

Executive Summary

Page 1 of 5

"Draft" - PY'16 BUDGET

PY'15 Carryover Funds

PY '16 WIOA Allocations

Total Available Funding Summary

Administration

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WIOA Expenses

Staff Salaries $257,429Fringe Benefits 81,603Travel 33,000Office Space 27,500Telephone 7,500Office Supplies 6,000Postage 100Printing 500Copies & Copier Maint. 1,500Media Adv. 3,000Equipment Rental 1,600Dues/Pubs 5,500Training 3,500Meeting Expense 6,500Capital Outlay 6,000Contractual Ser. 7,500Audit Fee 2,800Miscellaneous 73,580WIOA Expenses $525,112Fiscal Agent Services 60,000

50,000Total Budget $635,112

Miscellaneous

Attorney Fees 5,000Unemployment Insurance 0Assistive Technology 500DARS "Train the Trainer" 1,000Asset Development Summits 500Mystery Shoppers Training 2,500Mystery Shoppers 380ADA Consultant Workforce Center 100Adult Ed Instructors 9,000WIB Cost to Participate 7,400Asset Building 800Registration for Trade Shows 4,000Co Sponsor WIB Sponsored Events 500Sponsored Employment Network 500Flexible Funding Account 40,000AZTEC Software Licenses 0Document Shredding 400Signage 100Storage 900Total $73,580

"Draft" PY'16 BUDGET

Board Reserved Funds

Page 2 of 5

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Formula Administration $146,789Formula Adult Program 41,396Formula DLW Program 57,318Formula Youth Program 68,598Formula Total $314,101

DEI $187,436Power Grant $23,575Non-Formula Total $211,011

Grand Total $525,112

Page 3 of 5

Budget Breakdown by Program

Fiscal Agent Services - $60,000

Formula Administration Funds - $60,000

Board Reserved Funds - $50,000

Formula Administration Funds - $50,000

WIOA Expenses

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Funding Source Projected Funding % of Funds

Formula Administration $308,617Formula Adult Program $740,825Formula DLW Program $697,303Formula Youth Program $954,431DEI $187,436Rapid Response $750,000POWER Grant $152,575Projected Totals $3,791,187

Distribution of WIOA Expenses

Formula Administration $146,789Formula Programs $167,312DEI $187,436POWER Grant $23,575Total $525,112 14%

Fiscal Agent Services $60,000 1.5%

Board Reserved $50,000 1.5%

"DRAFT"New River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/DistributionsProgram Year 2016

Page 4 of 5

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Distribution to Program Operators % of Funds

Administration:One-Stop Administration $50,000Program Costs: Formula Adult $650,000 Formula DLW $570,000 Formula Youth $750,000Rapid Response $600,000POWER Grant $121,000 $2,691,000Total to Program Operators $2,741,000 72%

Non Designated/Distributed Funds

Formula Administration $1,828Formula Adult Program $49,429Formula DLW Program $69,985Formula Youth Program $135,833Rapid Response $150,000POWER Grant $8,000Total Non Designated/Distrubuted $415,075 11%

Grand Totals

WIOA Expenses $525,112Fiscal Agent $60,000Board Reserved $50,000Program Operators $2,741,000Non Designated $415,075Total $3,791,187

Program Year 2016

Page 5 of 5

"DRAFT"New River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/Distributions

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Page 1 of 2

Workforce Development Board Financial Report

Report Period: 7/01/15 – 4/30/16

WIOA Available Administration Funds $ 340,296 Obligated 312,546 Un-obligated 27,750

Expenditures $ 232,822 Board/Fiscal Agent 190,546 One Stop Operator 42,276 Balance $ 107,474

WIOA Available Adult Program Funds $ 761,496 Obligated 761,496 Un-obligated 0

Expenditures $ 620,636 Board 34,695 Operators 585,941 Balance $ 140,860

WIOA Available DLW Program Funds $ 734,363 Obligated 734,363 Un-obligated 0

Expenditures $ 432,374 Board 51,345 Operators 381,029 Balance $ 301,989

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Page 2 of 2

Workforce Development Board Financial Report Report Period: 7/01/15 – 4/30/16

WIOA Available Youth Program Funds $ 884,070 Obligated 884,070 Un-obligated 0

Expenditures $ 608,537 Board 61,830 Operators 546,707 Balance $ 275,533

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Operational Summary – June 22, 2016 Service Levels: Thru May 31, 2016, our Program Operators have served the following: DLW – 286 In Training – 47 Adults – 224 In Training – 62 Youth – 180 These service levels are the following percentage of planned PY’15 enrollments for the 4th quarter of the program year: Plan Actual DLW – 128% of plan 223 286 Adult – Goodwill – 92% 105 97

People – 106% 120 127

Youth – Goodwill – 84% 95 80 People – 100% 100 100

Performance: Thru May 31, 2016, Program Operators have achieved the following performance levels: Attained Total Standard Exclusion* DLW – Placement Rate – 72% 121 87 0 Average Wage at Placement - $13.75

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Attained Total Standard Exclusion* Adults:

Goodwill Industries of the Valleys

Placement Rate – 89% 36 31 1 Average Wage at Placement - $12.20 People, Inc. of Virginia

Placement Rate – 92% 62 56 1 Average Wage at Placement - $12.45 Youth:

Goodwill Industries of the Valleys

Placement Rate – 83% 24 20 0 Literacy/Numeracy Gains – 83% 6 5 0 Attained a Degree or Certificate – 46% 24 11 0 People Inc. of Virginia

Placement Rate – 85% 39 33 0 Literacy/Numeracy Gains – 68% 28 19 0 Attained a Degree or Certificate – 88% 24 21 0 Exclusions:

1. Institutionalized 2. Health/Medical or Family Care 3. Deceased 4. Reserve Forces Called to Active Duty 5. Relocated to a Mandated Program 6. Invalid or Missing Social Security Number

Operator performance is in line with contract planned performance goals as well as negotiated Common Measures.

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Financial Thru April 30, 2016, our Program Operators have expended 69% of available contract funding for all programs. Under WIOA 55% of Adult/DLW funds expended have been for required training activities. 84% of WIOA Youth program funds have been expended on Out of School Youth with 24% expended on Work Experience activities as defined under WIOA. All expenditures are exceeding current WIOA and State program spending requirements. Available fund balances are as follows: Administration $107,474 DLW Program $301,989 Adult Program $140,860 Youth Program $275,533 PY’16 WIOA Funding Area 2 PY’16 WIOA funding levels in comparison to PY’15 funding levels are as follows: PY’15 PY’16 +Increase/-Decrease Adult $716,830 $795,361 +$78,531 DLW $703,946 $585,892 -$118,054 Youth $898,240 $1,004,923 +$106,683 Totals $2,319,016 $2,386,176 +$67,160 Performance Through the 3rd quarter of PY’15, Area 2 has met or exceeded all required performance standards as well as exceeded performance standards met or exceeded by the State. Both Area 2 and State Performance is attached.

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Nomination Committee Rob Goldsmith, Chair Melinda Leland Mary Ann Gilmer Karen Akers Nominations on June 22, 2016 for the following: Officers: Chairman – Business 1st Vice-Chairman – Business 2nd Vice-Chairman – Business Executive Committee: All Officers Plus: 4 – Business Current Officers/Executive Committee Executive Committee

1. Lynn White, Chair 2. Mike Miller, 1st Vice-Chair 3. Martha Samples, 2nd Vice-Chair 4. Howard Bartholomay 5. Carol Blankenship 6. Wilma Faulkner 7. Ed Stringer

Page 21: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

New River/Mount Rogers Workforce Investment Area

Title: Incumbent Worker Training Policy Policy #:

Effective Date: March 17, 2016 Revision Date: References: Workforce Innovation and Opportunity Act Law – Section 134(d)(4) Virginia Board of Workforce Development Policy #15-00 Purpose: The purpose of this policy is to describe the use of the Workforce Innovation and Opportunity Act local funds to create incumbent worker training programs.

Policy

Federal Share of Funding: As defined in federal legislation, up to twenty percent (20%) of WIOA Title I Adult and Dislocated Worker funds allocated to the local area are available to pay for the Federal share of the cost of providing a training program for incumbent workers. Non-Federal Share of Funding: Employers participating in the program are required to pay for the non-Federal share of the cost of providing the training to incumbent workers of the employers. The non-Federal share shall not be less than:

• 10 percent (10%) of the cost, for employers with not more than 50 employees • 25 percent (25%) of the cost, for employers with more than 50 employees but not

more than 100 employees; and • 50 percent (50%) of the cost, for employers with more than 100 employees

The non-Federal share provided by an employer participating in an incumbent worker training program may include the amount of the wages paid by the employer to a worker while the worker is participating in the training activity. The employer may provide the share in cash or in-kind (the employer must provide documentation of the fair market value).

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Employer Eligibility for Funds Employers must meet the following eligibility requirements in order to qualify for incumbent worker training funds:

• Can identify with one of the target industries for the New River/Mount Rogers area as listed below, or provide justification for funding if the employer does not identify within one of the industries:

o Agribusiness o Biosciences & Medical Devices o Business & Financial Services o Defense & Security o Information Technology o Health Services o Manufacturing/Distribution;

• Plan to offer a wage increase to training participants within one year of completion of the training program1 ;

• Training must result in an industry-recognized credential, when applicable; • Have been in operation in Virginia for a minimum of one year prior to application for

funding; and have not relocated from another location resulting in layoffs in the preceding 120 days prior to date of application;

• Have at least one full-time employee; and • Are up-to-date on all state and local tax obligations.

Additional Funding Considerations Employers submitting applications for Incumbent Worker Training Funds must identify at least one of the following conditions as part of the basis for needing to invest in existing worker training in order to remain competitive:

• Declining sales • Supply chain issues • Adverse industry market trends • Changes in management behavior or

ownership • Phasing out of certain function(s) with the introduction of new function(s) that require

worker retraining • Required skill changes that would otherwise require downsizing, layoffs, etc. if not

addressed including, but not limited to o Skill changes required by external economic or market forces o Significant changes in technology or operating processes o Rapidly changing industry or occupational job requirements o Emergence of new products.

• New technology and/or equipment implementation • Creation of new employment opportunities that require advance skills and knowledge • Other, as deemed applicable by NR/MR WIA Consortium Board and staff

1 Subject to budgetary or funding issues. Employee Eligibility for Funds

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All employees participating in Incumbent Worker Training must meet the eligibility guidelines below. An incumbent worker is:

• At least 18 years of age; • A citizen of the United States or a non-citizen whose status permits employment in the

United States; • Registered with the Selective Service (If they are a male born on or after January 1,

1960); • An individual who has an established employment history with the employer for at least

6 months and meets the Fair Labor Standards Act requirements for employer-employee relations; and

• An individual who works at a facility located in Virginia or is working for a staffing agency and placed at a Virginia facility.

Reimbursable Training Expenses The following activities are eligible for Incumbent Worker Training Funds:

• Training for participants for productive, high demand employment; • Work-site-based learning strategies using cutting edge technology and equipment; • Training programs incorporating technological changes in the workplace; • Training programs designed to impart learning to meet employer-specified or industry-

specific skills; • Train-the-trainer instruction to build the capacity of businesses to effectively respond

to the challenges of an increasingly diverse workforce • Consumable training materials and supplies • Textbooks • Off-site facility rental expense directly related to and necessary for the training • Rental of tools and equipment critical to the project • Travel expense and per diem of instructor • Instructor/trainer fees

Non-Reimbursable Costs The following activities are not eligible for Incumbent Worker Training Funds:

• Costs incurred prior to the approval date of the application • Construction or purchase of facilities or

buildings • Equipment Purchases • Business relocation expenses • Employer or training in sectarian activities • Lobbying activities • Direct employee wages (though they can be contributed toward in-kind non-Federal

share)

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Application Process Employers interested in receiving funding for incumbent worker training must complete the WDB’s Incumbent Worker Training Application. This should be returned to Marty Holliday, Executive Director at [email protected]. Any questions pertaining to the application can be directed to Ms. Holliday at her email address or via telephone at (540) 633-6764. WDB staff will be responsible for reviewing the applications submitted on a first-come, first-serve basis for access to funding. Once the application has been reviewed, a site-visit may or may not be conducted to request additional information or to review facilities for training eligibility. Once approved for funding for Incumbent Worker Training, the employer must submit the following documents, which can be found in the Incumbent Worker Training Funding Packet. These documents must be completed before reimbursement will be issued:

• Employee Eligibility Documentation Form (includes Name, Gender, Social Security Number, and Date of Birth, Job Title and Wage for each participating employee);

• Grievance & Complaint Procedures and EEO Notification Form; and • Employer Certification

At the completion of the incumbent worker training, certificates of completion or copies of the credentials of each trainee must be provided to the WDB for performance metrics. The Incumbent Worker Training program is a reimbursement program. The employer must pay for the training prior to asking for reimbursement from the WDB. Reimbursements will be made to the employer within 60 days of receipt of the following documents:

• A copy of the invoice from the training provider; • A copy of the payment check to the training provider for the incumbent worker training; • A completed Reimbursement Request Form; and • A completed Training Course Evaluation Form

Approval Process Proposals will be considered on a first-come, first-serve basis from the date of submission of the Incumbent Worker Training Application to WDB staff. WDB staff will make a determination based on the availability of funds for incumbent worker training. If funding is not available, the employer will be placed on a wait list for when funding is available to the local area. Follow-Up Process Follow-up with each employer approved for incumbent worker training will occur for one year following the training end date. Quarterly contact will be made with the employer to verify the following information regarding the employees who received incumbent worker training:

• The employment status of all employees who received incumbent worker training • The employees’ wage • The employees’ job title • Any additional information that was not collected during the training period

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New River/Mount Rogers Workforce Development Board

Incumbent Worker Training Funds Application

Section 1: Company Information

Please check the target industry that your

organization falls under:

Health Services Information Technology Business and Financial Services Agribusiness Bioscience and Medical Devices Defense and Security Transportation and Logistics Manufacturing Other (specify):

Parent or Corporate Name of Applying Company (As Listed on

Physical Address:

City: State: Zip:

P.O. Box Address:

City: State: Zip:

Company Name, if Different:

Physical Address:

City: State: Zip:

P.O. Box Address:

City: State: Zip:

Company Contact:

Title:

Phone: Email:

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Federal ID Number: Date Business Began in Area:

Number of Full-Time Workers:

Number of Part-Time Workers:

Tax Status of Business:

For-Profit Not-For-Profit (Designation Other

Legal Structure of Business:

Sole Proprietor Partnership Limited Liability Company Corporation

Is your company current on all Federal, State of Virginia, County, City and Local Tax Obligations?

Yes No

Is your company receiving and/or applying for other public training funds?

Yes No

If yes, explain:

Does your company have an equal opportunity/nondiscrimination policy in place?

Yes No

Is your company subject to a collective bargaining agreements?

Yes No

If yes, and if union represented employees will be participating in the training activities of this program, it is required that consent be obtained from the representing union to collect the eligibility data from the employees PRIOR to funding approval. Is your company willing to provide project outcome information to the Workforce Development Board?

Yes No

This company is: (check all applicable)

Native-American Owned Asian-American Owned African-American Owned Woman Owned Hispanic-American Owned Other Minority Owned

Please provide a brief description of your business, product(s) and/or service(s):

Section 2: Training Provider Information (attach additional sheets, if necessary)

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Training Provider(s) will be: Public Training Institution Private Training Institution

Company Instructor Training will be Delivered: On-Site at the Business At the Training Institution

At a Remote Location

Training Provider:

Contact Name: Phone:

Physical Address:

City: State: Zip:

Section 4: Needs Identification

Indicate which challenge(s) would be addressed by the proposed training. (Check all that apply; at least one must be identified for funding consideration)

Declining Sales

Supply Chain Issues

Adverse industry market trends

Changes in management behavior or ownership

Phasing out certain function, introducing new functions/lines that require worker

Required skill changes that would otherwise require downsizing, layoffs, etc. if not

New technology and/or equipment implementation Creation of new employment opportunities that require advance skills and knowledge

Other: (specify)

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Section 5: Training Project Information

Please describe your organization’s challenges that would be addressed by the proposed training.

What credential, if applicable, will the individuals receive from the proposed training? What are the job titles and average salaries for the individuals that would receive the proposed training? How will this training make the participant and your organization more competitive in this economy?

What is the potential for wage increases at the completion of the training and/or within one year of training end date? How will this training allow the participating individuals to retain their employment?

Section 6: Training Program Budget This section must be completed to show use of proposed training funds and employer match

Page 29: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

contributions. Please provide specified training information and itemize completely.

A. Budget Category B. Requested Funds C. Employer Contribution Sub-Total (B+C)

Non-Company Instructor Fees or Tuition Costs

$

Training Related Rentals (facilities, equipment, tools, etc.)

$

Materials/Supplies/Textbooks

$

Other Costs (Describe)

$

Travel/Food/Lodging For Instructor(s) Only

$

Trainee Wages (Including Benefits) Incumbent Worker Training

Funds Cannot be Used (Can be counted as in-kind match for employer

contribution)

$

Page 30: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

Section 7: Incumbent Worker Training Funds Requested

Training Funds Requested: $

Number of Employees to be Trained:

Proposed Training Start Date:

Anticipated Training End Date: (Maximum of 12 months from proposed start date)

Signature and Certification By my signature, I verify the information in this application is accurate to the best of my knowledge and I have the authority to submit this application on behalf of the named employer. I also certify that I have read the New River/Mount Rogers Workforce Development Board’s Incumbent Worker Training Policy and agree to all of the terms and conditions outlined in that policy.

Signature: Date:

Name:

Phone/email:

NR/MR Workforce Investment Area Consortium Board / NR/MR Workforce Development Board is an equal opportunity employer/program. Auxiliary aids and services are available upon

request to individuals with disabilities. TDD/TTY: 711. Funded by the U.S. Department of Labor.

Page 31: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

Employee Eligibility Documentation

Name Gender S.S. Number Date of Birth Job Title Wage

Page 32: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

Grievance & Complaint Procedures and EEO Notification

By signing below, I hereby certify that I have the authority to provide signature on behalf of

I also certify that I have received the following documents from the New River/Mount Rogers Workforce Development Board:

• Incumbent Worker Training Policy • Grievance and Complaint Procedures • Equal Opportunity Notification

Signed:

Printed Name:

Job Title:

Date:

Page 33: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

New River/Mount Rogers Workforce Development Board Local Workforce Development Area 2 (LWDA 2) Grievance and Complaint Procedures

The grievance and complaint procedures for the New River/Mount Rogers Workforce Development Board (“NR/MR WDB”) apply to alleged violations of the requirements of the Workforce Innovation and Opportunity Act (WIOA). These grievances or complaints may be submitted by participants and other interested parties affected by the NR/MR WDB system, including one-stop partners and service providers.

Filing a Grievance or Complaint All grievances or complaints must be submitted in writing to the NR/MR WDB Executive Director at the following address:

Marty Holliday, Executive Director New River/Mount Rogers Workforce Development Board 6580 Valley Center Drive, Suite 119 Radford, VA 24141

OR;

Grievances or complaints may be submitted directly with the U.S. Equal Employment Opportunity Commission at the following address:

Director, Civil Rights Center U.S. Department of Labor 200 Constitution Avenue, N.W. Room N-4123 Washington, D.C. 20210 (202) 219-8927

Examples of who may file a grievance or complaint include the following:

1. Applicants and/or registrants for aid, benefits, services or training 2. Eligible applicants/registrants 3. Participants 4. Employers 5. Applicants for employment under WIOA 6. Service providers 7. Eligible service providers

Each grievance or complaint must be filed, in writing, within thirty (30) calendar days of the alleged situation and must contain the following information:

1. The name, address, email and telephone number of the person filing the grievance or complaint;

2. The date of the alleged situation and the date the grievance or complaint was filed; 3. The identity of the respondent (i.e. the individual or entity against whom the grievance or

complaint is alleged); 4. A description of the allegation(s). This description must include enough detail to allow the

reviewer to decide whether the allegation(s), if true, would violate any of the provisions of WIOA; and

5. The signature of the person filing the grievance or complaint. Methods of Resolution/Disposition of Complaints The reviewer will provide, within ten (10) business days of receipt, written notice to the grievant or complainant that the grievance or complaint has been received. Such notice will include:

1. A summary of the allegation(s) submitted;

Page 34: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

2. A notice that the Executive Director may arrange for an informal resolution to the complaint prior to the an official meeting or hearing;

3. A proposed date, time and place of the meeting or hearing with the reviewer. 4. A notice that the grievant or complainant may be represented by an attorney; and 5. A notice that the grievant or complainant may present witnesses and documentary evidence.

The Commonwealth of Virginia’s discrimination complaint process includes sixty (60) days for the WDB Executive Director to investigate and thirty (30) days for a review at the State level, if warranted. If the complainant files with both the WDB Executive Director and the DOL Civil Rights Center (CRC), the complainant shall be informed that the WDB Executive Director has 90 days to process the complaint and that CRC shall not investigate until the 90 day period has expired.

Notice of Final Action Once the investigation is complete and a decision has been reached, a Notice of Final Action must be sent to the grievant or complainant. If an informal resolution was provided, the Notice of Final Action must summarize the resolution agreed upon. If no informal resolution was provided, the Notice of Final Action must contain the following information:

1. The reviewer’s decision and the reasons supporting the decision; 2. A brief description of the investigation process implored to reach the decision; 3. A notice that, if no decision is reached within sixty (60) days or if dissatisfied with the decision, the

grievant or complainant may appeal to the Commonwealth of Virginia within ten (10) business days of receipt of the Notice of Final Action; and

4. A notice that the grievant or complainant may seek a remedy authorized under another Federal, State or local law.

A complaint may be filed with the CRC within thirty (30) days of receiving the Notice of Final Action.

Record Keeping Requirements Records regarding grievances and complaints must be maintained for at least three (3) years from the date of resolution of the grievance or complaint. All records must include the following:

1. The name and address of the grievant or complainant; 2. A description of the grievance or complaint; 3. The date the grievance or complaint was filed; 4. The disposition (final action); 5. The date of disposition of the grievance or complaint; and 6. Any other pertinent information.

To the maximum extent possible, the identity of any person who has furnished information relating to, or assisting in, an investigation of a possible violation of the WIOA shall be kept confidential. The information may only be used for purposes of:

1. Record keeping and reporting; 2. Determining the extent to which an entity is operating its WIOA funded programs or

activities in a nondiscriminatory manner; or 3. Other use authorized by the nondiscrimination and equal opportunity provisions of WIOA.

Page 35: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

EQUAL OPPORTUNITY (EO)/ CIVIL RIGHTS NOTIFICATION Equal Opportunity is the Law. It is against the law for this Workforce Innovation and Opportunity Act (WIOA) Service Provider to discriminate on the following basis:

• Against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and

• Against any beneficiary of programs financially assisted under Title I of the Workforce Innovation and Opportunity Act of 2014 (WIOA), on the basis of the beneficiary’s citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his or her participation in any WIOA Title I, financially assisted program or activity.

The WIOA Service Provider must not discriminate in any of the following areas: • Deciding who will be admitted, or have access, to any WIOA Title I, financially assisted program or

activity; • Providing opportunities in, or treating any person with regard to, such a program or activity; or • Making employment decisions in the administration of, or in connection with, such a program or

activity. What to Do if you Believe You Have Experienced Discrimination by the WIOA Service Provider:

• If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:

o The Local Workforce Development Board’s (LWDB) Equal Opportunity (EO) Officer: Marty Holliday, Executive Director for the New River/Mount Rogers Workforce Development Board, 6580 Valley Center Dr., Suite 119, Radford VA 24141; 540-633-6764, Virginia Relay Users call 711; or

o The State WIOA Equal Opportunity Officer: Vicki Tanner, State WIOA Equal Opportunity Officer for the Virginia Community College System, Arboretum III, 300 Arboretum Place, Suite 350, Richmond, VA 23236, 804-819-1682

o The Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue, NW, Room N-4123, Washington, DC 20210.

If you file your complaint with the LWDB EO Officer, you must wait until either the LWDB EO Officer issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the LWDB EO Officer does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the LWDB EO Officer to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).

If the LWDB EO Officer does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

FOR MORE INFORMATION OR TO FILE A COMPLAINT, CONTACT Vicki Tanner, State WIOA Equal Opportunity Officer Workforce Development Services Virginia Community College System Arboretum III 300 Arboretum Place, Suite 350 Richmond, VA 23236 (804) 819-1682

Page 36: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

New River/Mount Rogers Incumbent Worker Training Program

Reimbursement Request Instructions

1. The reimbursement request should be emailed to the New River/Mount Rogers Workforce Development Board by a company representative.

2. The reimbursement request should include the following documentation: • A copy of the invoice from the training provider • A copy of the check showing that the invoice balance was paid in full • A copy of the Reimbursement Request Form

3. The reimbursement request must be submitted no later than 30 days after the last training date listed on the Reimbursement Request Form.

4. Before a reimbursement is distributed, a completed Incumbent Worker Trainee Form must be filled out and returned to the Workforce Development Board for each employee who completed retraining.

5. The reimbursement request must also be accompanied by a completed Training Evaluation Form filled out by the company upon the conclusion of the retraining efforts.

Reimbursement requests shall be submitted to:

Marty Holliday New River/Mount Rogers Workforce Development Board 6580 Valley Center Drive, Suite 119 Radford, VA 24141 Email: [email protected] Fax: (540) 633-2502 Questions? (540) 633-6764

**Please note that reimbursements may require 45-60 days for processing and distribution**

Page 37: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

New River/Mount Rogers Workforce Development Board Incumbent Worker Training Program - Reimbursement Request Form

Date of Request:

Company Name:

Company Address:

Federal ID#:

Number of Employees:

Training Provider:

Dates of Training:

Program of Study:

Completion Date:

# Name Wage Job Title 1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20

I certify that the above employees have completed the company’s retraining effort and are currently employed by the company.

Signature:

Title:

Date:

Page 38: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

New River/Mount Rogers Workforce Development Board Course Evaluation Form

Company Name: Date: Supervisor Name: Department: Program of Study: Start/End Date:

Please rate the following criteria regarding your Incumbent Worker Training experience.

Strongly Agree Agree Neutral Disagree Strongly

Disagree My staff is better able to perform their jobs because of the skills acquired in the training course.

I have noticed an improvement in staff performance. My staff has been using the knowledge, skills, and abilities learned in the training in performing their job.

As a result of the training, I feel that my staff is prepared to take on more responsibility.

Attending the training has improved my staff’s motivation at work.

It would be useful to my organization to continue this type of training.

The course location was convenient for my staff. The course schedule was convenient for my staff.

Please list any material not covered in this specific course that you would like to see added or additional training you would like to see offered to your staff in the future.

Please share any “Success Stories” you may have as a result of this training.

Signature:

Title:

Page 39: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

Provider NameDate Submitted Program Name

Date Reviewed Approved?

New River Community College Not Complete Computer System AnalystNot Complete Computer ProgrammerNot Complete Software Developers, ApplicationsNot Complete Software Developers, Systems SoftwareNot Complete Web DevelopersNot Complete Computer User Support SpecialistNot Complete Child, Family and School Social WorkersNot Complete Social and Human Service AssistantsNot Complete Nursing AssistantsNot Complete Registered NursesNot Complete Medical SecretariesNot Complete Licensed Practical and Licensed Vocational NursesNot Complete Correctional Officers and JailersNot Complete Police and Sherrif's Patrol OfficersNot Complete Police, Fire and Ambulance DispatchersNot Complete ElectricianNot Complete Electrical and Electronics Engineering Technician Not Complete Industrial Engineering TechnicianNot Complete Industrial Machinery MechanicNot Complete Automotive Service Technician and MechanicNot Complete Telecommunications Line Installers and RepairerNot Complete Heating, Air Conditioning, and Refridgeration Mechanics and InstallersNot Complete Electrical Power-Line Installers and RepairersNot Complete MachinistNot Complete Computer Numerically Controlled Machine Tool Programmers, Metal and Plastic Not Complete Welders, Cutters, Solderers, and BrazersNot Complete Accountants and AuditorsNot Complete Billing and Posting Clerks Not Complete Bookkeeping, Accounting and Auditing Clerks Not Complete Shipping, Receiving, and Traffic ClerkNot Complete Executive Secretary and Executive Administrative AssistantNot Complete Secretaries and Administrative Assistants, Except Legal, Medical and ExecutiveNot Complete First-Line Supervisor of Office and Administrative Support Workers Not Complete Customer Service RepresentativesNot Complete Financial ManagersNot Complete General and Operations ManagerNot Complete Electrical and Electronic Equipment Assembler

Wytheville Community College 6/15/2016 Truck Driving/CDL creditTruck Driving/CDL non-creditCertified Nurse AideWeldingInformation Systems TechnologyCareer Studies Certificate in Pharamcy TechnicianConstruction Technology - Heating, Ventilation & Air Conditioning TrackInformation Systems Technology - Networking SpecializationCareer Studies Certificate in Dental AssistingPractical NurseConstruction Technology - CarpentryAccountingAdministrative Support TechnologyAssociate of Applied Science in NursingCorrections Science DegreeBusiness Management & LeadershipAdmin Support Tech - Health Info Management SpecializationMachine TechnologyPolice Science

Virginia Highlands Community College 6/14/2016 Commercial Driver's License (CDL-A)Nurse AidPharmacy TechnicianPhlebotomy TechnicianSW VA Paramedic ProgramVA Appalachian Tricollege Nursing Program (VATNP)Medical AssistingDental AssistingBusiness AdministrationBusiness Administration - Spec in Business Info TechEducationEducation - Specialization in ArtEducation - Specialization in Teacher PreparationEducation - Specialization in Theatr ArtsGeneral StudiesGeneral EducationHorticulture TechnologyHorticulture Technology - Spec in Landscape & Hardscape Construction Management Horriculture Technology - Spec in Business & EntrepreneurshipCareer Studies - Agricultural Production & ManagementScienceScience - Specialization in HorticultureScience - Specialization in Engineering

Training Providers/Programs Submitted

Page 40: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

Career Studies Certificate - Turf Grass Management Career Studies Certificate - Lanscape ManagementMechatronics (CSC)Business Administration (AAS)Business Administration - Business Info Tech (AAS)Accounting (AAS)Accounting & Info Systems Tech (Certificate)Management (AAS)Supervision & Management (Certificate)(MGT) Industrial Supervision (CSC)Retail Management (CSC)(MGT) Small Business Management (CSC)Technical Studies (AAS)Administrative Support Technology - Executive Admin Assistant (AAS)Administrative Support Technology - Medical Office Specialist (AAS)Administrative Support Technology - Legal Assisting (AAS)Clerical Studies (Certificate)(AST) Teleservices (CSC)Health Information Management (Certificate)Information Systems Technology (AAS)Information Systems Technology - Spec in Networking (AAS)Networking A+ (Certification)Web Programming & Design (Certification)(IST) Computer Programming (CSC)(IST) Software Applications (CSC)(IST) User Support Specialist (CSC)(IST) CISCO Networking & A+ (CSC)(IST) Web Design & Development (CSC)(IST) Database Security & Design (CSC)Human Services (AAS)Human Services - Specialization in Early Childhood Education (AAS)Early Childhood Teaching Assistant (Certificate)Human Services Advocate (Certificate)(HMS) Child Development (CSC)Administration of Justice (AAS)Machine Operator (CSC)Diesel Mechanic (CSC)Welding (CSC)Air Conditioning, Refrigeration & Heating AASAir Conditioning, Refrigeration & Heating (Diploma)Refrigeration (Certificate)Solar Energy Technology (Certificate)Electricity (Certificate)Electrical Technology (AAS)Electrical Technology - Specialization in Electromechanical Tech (AAS)Electrical Technology - Specialization in Energy Tech (AAS)

Southwest VA Criminal Justice Training Academy 6/5/2016 Law Enforcement BasicTri-County Driving Academy, Inc. 6/7/2016 Commercial Driver Training (Class A CDL)Fast Track Health Care Education 6/15/2016 Certified Nurse Aide

Medication AideClinical Administrative AssistantClinical Medical AssistantElectrocardiography Technicial - EKG/EGG TechEstheticsPhlebotomy TechnicianPharmacy TechnicianPatient Care Technician

New River Criminal Justice Training Academy 6/15/2016 Entry Level DispatcherBasic Entry Level Law EnforcementBasic Entry Level Jail

Page 41: NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT BOARD

SOC Description 2010 Jobs 2015 Jobs 2010 - 2015 Change

2010 - 2015 % Change

2015 Location Quotient Annual Openings Median Hourly

Earnings

11-3021 Computer and Information Systems Managers 184 196 12 7% 0.54 8 $52.8015-1121 Computer Systems Analysts 259 283 24 9% 0.45 15 $28.5415-1131 Computer Programmers 135 135 0 0% 0.35 8 $23.1415-1132 Software Developers, Applications 384 458 74 19% 0.60 26 $32.9115-1133 Software Developers, Systems Software 240 282 42 18% 0.67 16 $33.6915-1134 Web Developers 115 141 26 23% 0.55 9 $21.5215-1142 Network and Computer Systems Administrators 283 298 15 5% 0.78 11 $29.1415-1151 Computer User Support Specialists 387 370 (17) (4%) 0.61 14 $19.2727-1024 Graphic Designers 258 276 18 7% 0.67 18 $16.68

11-9111 Medical and Health Services Managers 219 225 6 3% 0.64 11 $37.4521-1011 Substance Abuse and Behavioral Disorder Counselors 155 165 10 6% 1.56 9 $16.7221-1014 Mental Health Counselors 423 462 39 9% 2.83 24 $17.9321-1021 Child, Family, and School Social Workers 478 485 7 1% 1.60 20 $17.2221-1023 Mental Health and Substance Abuse Social Workers 185 199 14 8% 1.61 10 $18.8521-1093 Social and Human Service Assistants 270 277 7 3% 0.73 14 $13.4329-1141 Registered Nurses 2,154 2,057 (97) (5%) 0.75 77 $25.6129-1171 Nurse Practitioners 128 150 22 17% 1.14 8 $42.8629-2021 Dental Hygienists 140 146 6 4% 0.72 9 $33.0429-2041 Emergency Medical Technicians and Paramedics 230 289 59 26% 1.23 32 $12.1229-2052 Pharmacy Technicians 441 459 18 4% 1.24 15 $12.2329-2053 Psychiatric Technicians 327 349 22 7% 5.36 17 $10.7829-2061 Licensed Practical and Licensed Vocational Nurses 982 1,038 56 6% 1.41 55 $16.8929-2081 Opticians, Dispensing 84 97 13 15% 1.20 8 $19.0331-1014 Nursing Assistants 1,582 1,503 (79) (5%) 1.01 65 $10.4831-9011 Massage Therapists 154 174 20 13% 0.56 12 $12.9031-9091 Dental Assistants 214 214 0 0% 0.67 10 $14.8231-9092 Medical Assistants 358 381 23 6% 0.64 19 $13.6431-9096 Veterinary Assistants and Laboratory Animal Caretakers 67 85 18 27% 1.18 8 $10.6543-6013 Medical Secretaries 213 239 26 12% 0.44 12 $13.13

33-1011 First-Line Supervisors of Correctional Officers 159 157 (2) (1%) 3.49 9 $21.3433-2011 Firefighters 175 179 4 2% 0.59 10 $13.3933-3012 Correctional Officers and Jailers 1,064 1,061 (3) (0%) 2.45 51 $16.3433-3051 Police and Sheriff's Patrol Officers 929 967 38 4% 1.53 52 $19.0843-5031 Police, Fire, and Ambulance Dispatchers 167 174 7 4% 1.83 10 $13.97

11-9021 Construction Managers 480 374 (106) (22%) 0.80 11 $17.7647-1011 First-Line Supervisors of Construction Trades and Extraction Workers 809 680 (129) (16%) 0.95 25 $18.6347-2031 Carpenters 1,306 1,135 (171) (13%) 0.85 42 $12.3847-2073 Operating Engineers and Other Construction Equipment Operators 492 493 1 0% 1.34 27 $16.0747-2081 Drywall and Ceiling Tile Installers 112 121 9 8% 0.88 8 $12.2847-2111 Electricians 495 534 39 8% 0.78 35 $18.3747-2141 Painters, Construction and Maintenance 550 508 (42) (8%) 0.90 21 $10.9047-2152 Plumbers, Pipefitters, and Steamfitters 311 346 35 11% 0.72 24 $16.8947-2181 Roofers 143 123 (20) (14%) 0.71 8 $10.9747-2211 Sheet Metal Workers 139 146 7 5% 1.01 10 $16.2247-4051 Highway Maintenance Workers 343 348 5 1% 2.38 14 $14.68

11-3051 Industrial Production Managers 180 190 10 6% 1.05 11 $48.0217-2071 Electrical Engineers 275 252 (23) (8%) 1.39 13 $36.3917-2112 Industrial Engineers 355 458 103 29% 1.89 39 $33.2817-2141 Mechanical Engineers 537 594 57 11% 2.13 42 $40.3117-3023 Electrical and Electronics Engineering Technicians 192 186 (6) (3%) 1.26 10 $21.4217-3026 Industrial Engineering Technicians 104 130 26 25% 1.95 10 $25.1819-2031 Chemists 92 98 6 7% 1.14 8 $32.7719-4031 Chemical Technicians 137 170 33 24% 2.67 18 $19.6243-5061 Production, Planning, and Expediting Clerks 327 363 36 11% 1.17 20 $21.0449-1011 First-Line Supervisors of Mechanics, Installers, and Repairers 479 525 46 10% 1.18 27 $24.6549-2011 Computer, Automated Teller, and Office Machine Repairers 125 125 0 0% 0.70 10 $11.9949-3021 Automotive Body and Related Repairers 240 250 10 4% 1.42 15 $16.3449-3023 Automotive Service Technicians and Mechanics 1,056 1,106 50 5% 1.27 62 $14.1549-3031 Bus and Truck Mechanics and Diesel Engine Specialists 500 579 79 16% 2.10 37 $20.5049-3042 Mobile Heavy Equipment Mechanics, Except Engines 146 148 2 1% 1.01 10 $18.5249-9021 Heating, Air Conditioning, and Refrigeration Mechanics and Installers 280 299 19 7% 0.90 23 $15.9149-9041 Industrial Machinery Mechanics 480 602 122 25% 1.69 49 $19.4149-9051 Electrical Power-Line Installers and Repairers 57 72 15 26% 0.62 9 $24.6449-9052 Telecommunications Line Installers and Repairers 154 179 25 16% 1.31 17 $21.4051-1011 First-Line Supervisors of Production and Operating Workers 929 1,045 116 12% 1.68 53 $25.7351-2021 Coil Winders, Tapers, and Finishers 223 193 (30) (13%) 13.17 11 $17.4651-2022 Electrical and Electronic Equipment Assemblers 849 813 (36) (4%) 3.98 44 $14.8751-2023 Electromechanical Equipment Assemblers 337 305 (32) (9%) 6.52 11 $16.1251-2031 Engine and Other Machine Assemblers 91 111 20 22% 2.93 9 $19.3051-2041 Structural Metal Fabricators and Fitters 181 197 16 9% 2.54 17 $15.0051-2092 Team Assemblers 2,247 2,813 566 25% 2.41 198 $14.7551-2099 Assemblers and Fabricators, All Other 554 769 215 39% 2.97 63 $14.8951-3021 Butchers and Meat Cutters 136 148 12 9% 1.05 8 $12.4251-3092 Food Batchmakers 78 89 11 14% 0.74 9 $11.9151-4011 Computer-Controlled Machine Tool Operators, Metal and Plastic 114 116 2 2% 0.78 9 $16.7451-4012 Computer Numerically Controlled Machine Tool Programmers, Metal and Plastic 82 104 22 27% 4.15 8 $17.7151-4021 Extruding and Drawing Machine Setters, Operators, and Tenders, Metal and Plastic 175 239 64 37% 3.34 24 $18.0651-4031 Cutting, Punching, and Press Machine Setters, Operators, and Tenders, Metal and Plastic 204 193 (11) (5%) 1.01 10 $14.1051-4041 Machinists 846 1,165 319 38% 2.89 104 $19.2651-4072 Molding, Coremaking, and Casting Machine Setters, Operators, and Tenders, Metal and Plastic 192 238 46 24% 1.87 20 $14.9651-4081 Multiple Machine Tool Setters, Operators, and Tenders, Metal and Plastic 146 171 25 17% 1.72 13 $16.5351-4121 Welders, Cutters, Solderers, and Brazers 609 721 112 18% 1.76 55 $18.4151-4122 Welding, Soldering, and Brazing Machine Setters, Operators, and Tenders 161 258 97 60% 4.21 27 $18.6751-5112 Printing Press Operators 121 107 (14) (12%) 0.58 9 $12.7451-6031 Sewing Machine Operators 335 339 4 1% 1.81 26 $10.1051-6063 Textile Knitting and Weaving Machine Setters, Operators, and Tenders 246 188 (58) (24%) 8.44 17 $12.1651-6064 Textile Winding, Twisting, and Drawing Out Machine Setters, Operators, and Tenders 266 211 (55) (21%) 8.12 13 $12.3151-6091 Extruding and Forming Machine Setters, Operators, and Tenders, Synthetic and Glass Fibers 153 186 33 22% 9.44 18 $17.6251-6093 Upholsterers 189 176 (13) (7%) 2.42 13 $15.5351-7011 Cabinetmakers and Bench Carpenters 307 309 2 1% 2.79 22 $12.1351-7021 Furniture Finishers 119 118 (1) (1%) 5.04 10 $12.0951-7041 Sawing Machine Setters, Operators, and Tenders, Wood 268 278 10 4% 5.21 25 $13.2151-7042 Woodworking Machine Setters, Operators, and Tenders, Except Sawing 415 417 2 0% 5.88 24 $11.6451-8031 Water and Wastewater Treatment Plant and System Operators 293 299 6 2% 2.73 21 $17.3451-8091 Chemical Plant and System Operators 107 137 30 28% 3.68 20 $29.7551-9011 Chemical Equipment Operators and Tenders 211 292 81 38% 4.52 40 $24.6851-9023 Mixing and Blending Machine Setters, Operators, and Tenders 274 344 70 26% 2.79 42 $18.1751-9032 Cutting and Slicing Machine Setters, Operators, and Tenders 118 139 21 18% 2.22 10 $18.2051-9041 Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders 159 169 10 6% 2.51 14 $13.8151-9061 Inspectors, Testers, Sorters, Samplers, and Weighers 648 744 96 15% 1.39 46 $16.2351-9111 Packaging and Filling Machine Operators and Tenders 314 347 33 11% 0.91 25 $11.1651-9121 Coating, Painting, and Spraying Machine Setters, Operators, and Tenders 203 223 20 10% 2.34 12 $15.4851-9122 Painters, Transportation Equipment 147 265 118 80% 4.23 31 $21.3851-9191 Adhesive Bonding Machine Operators and Tenders 95 117 22 23% 6.58 9 $15.2151-9195 Molders, Shapers, and Casters, Except Metal and Plastic 88 78 (10) (11%) 1.41 10 $17.41

43-5071 Shipping, Receiving, and Traffic Clerks 433 442 9 2% 0.65 24 $14.04

NR/MR Workforce Development Area Occupation Demand List - Program Year 16

Information Technology

Logistics and Warehousing

Production/Maintenance

Trades/Construction

Public Safety

Health Care

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53-1031 First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators 223 244 21 9% 1.21 14 $23.9853-3022 Bus Drivers, School or Special Client 795 836 41 5% 1.67 40 $10.5453-3031 Driver/Sales Workers 244 237 (7) (3%) 0.53 11 $13.0753-3032 Heavy and Tractor-Trailer Truck Drivers 2,157 2,143 (14) (1%) 0.94 123 $17.2953-3033 Light Truck or Delivery Services Drivers 726 768 42 6% 0.79 37 $13.9853-7051 Industrial Truck and Tractor Operators 685 839 154 22% 1.58 60 $20.3453-7061 Cleaners of Vehicles and Equipment 392 417 25 6% 1.05 33 $10.3153-7062 Laborers and Freight, Stock, and Material Movers, Hand 1,544 1,672 128 8% 0.65 110 $11.4953-7063 Machine Feeders and Offbearers 177 192 15 8% 1.83 9 $11.4853-7073 Wellhead Pumpers 62 67 5 8% 0.52 11 $17.6453-7081 Refuse and Recyclable Material Collectors 245 277 32 13% 1.98 22 $10.96

11-1021 General and Operations Managers 1,415 1,441 26 2% 0.65 49 $36.7311-3031 Financial Managers 386 442 56 15% 0.55 26 $37.9513-1023 Purchasing Agents, Except Wholesale, Retail, and Farm Products 338 358 20 6% 1.12 16 $25.0913-1051 Cost Estimators 217 217 0 0% 0.96 12 $23.9413-1071 Human Resources Specialists 377 393 16 4% 0.77 17 $22.2113-1111 Management Analysts 875 889 14 2% 0.76 40 $32.6213-1151 Training and Development Specialists 260 264 4 2% 1.03 11 $25.3913-1161 Market Research Analysts and Marketing Specialists 302 330 28 9% 0.55 14 $24.2313-2011 Accountants and Auditors 1,114 1,084 (30) (3%) 0.66 50 $26.1713-2051 Financial Analysts 225 241 16 7% 0.52 18 $38.1943-1011 First-Line Supervisors of Office and Administrative Support Workers 1,636 1,695 59 4% 1.14 65 $18.8643-3011 Bill and Account Collectors 147 132 (15) (10%) 0.36 14 $12.1643-3021 Billing and Posting Clerks 270 281 11 4% 0.53 12 $14.4043-3031 Bookkeeping, Accounting, and Auditing Clerks 1,668 1,707 39 2% 0.92 39 $14.5343-4051 Customer Service Representatives 2,605 2,224 (381) (15%) 0.84 129 $11.5543-4151 Order Clerks 134 125 (9) (7%) 0.60 8 $14.5643-6011 Executive Secretaries and Executive Administrative Assistants 570 553 (17) (3%) 0.73 13 $21.0343-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 1,600 1,593 (7) (0%) 0.67 39 $13.27

Management and Administrative Support

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Executive Summary – June 22, 2016

Staff Activities

• System Building/Backbone Organization Support o Continued support of all four, and leadership of two, Business Solution Units o Power-DWG Grant Initiative Partner with VCCS, Area I and VT o Community in Schools NRV Board of Director’s Member (Secretary) o Center of Excellence Board Director’s Member (Chair of the Partner Committee) o Participating in the Strengthen Economies Together Project for the MR PDC o Team member of the Coal Reliant Communities Challenge for Giles County o Participating in the NRV Regional Commission CEDS process o Career & Technical Education Advisory Board member: Bland, Carroll &

Montgomery, Smyth and Washington Counties o Facilitated planning, prepared & submitted and continued negotiations with

State officials on the Rapid Response Implementation Plan for Areas 1, 2 & 3

• Business Engagement/Outreach o Meeting at Volvo – April 21, 2016 o Wytheville/Wythe/Bland Chamber Expo – May 3, 2016 o Radford EAC Meeting – June 7, 2016

• Staff training and development

o General On-going Workforce Development Operations Coordinator Apprentice -

Beverly Burke On-going: MOS Certification Training - Administrative Assistant (Della

Meadows) o National/State Workforce Development Professional Certifications

Beverly Burke certified through the National Association of Workforce Development Professionals (NAWDP)

K. Simmons & R. McDavid completed all 7 training modules of the State Certification Program

Marty Holliday certified through Virginia and NAWDP o Others

Kimber Simmons - Certified Work Incentive Practitioner Marty Holliday – Attended and Presented at the National Association of

Workforce Development Professionals 2016 Conference

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VBWD Quarterly One-Stop Report New River/Mt. Rogers Workforce Development Board Wytheville One-Stop & Radford Affiliate Site

Reporting Period: July 1, 2015 - March 31, 2016 (YTD) In alignment with the balanced scorecard approach, each Local Workforce Development Board will forward a quarterly report to the Virginia Board of Workforce Development to include:

Customer Service

Job seeker customer satisfaction survey results (% of respondents)

Very Satisfied – 74% Satisfied – 21% Other – 5%

Business customer satisfaction survey results (% of respondents)

Very Satisfied - 94% Satisfied - 6%

Operations

Number of new “participants” (job seeker customers) for the one-stop

Wytheville - 9,509 individuals (received 27,853 staff assisted career services) Radford – 4,400 individuals (received 17,421 staff assisted career services)

Number of hires attributed to the One-Stop Center Wytheville – 224 Radford - 397

Number of training activities completed 150

Number of workforce credentials attained 122

Number of new employers registered in Virginia Workforce Connection (VWC)

Wytheville – 39 Radford - 62

Number of new job orders entered into VWC Wytheville – 1132 Radford - 2114

Number of new job orders matched in VWC Wytheville – 1132 Radford - 2020

Number of job seekers registered in VWC Wytheville – 1978 Radford - 1039

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Number of employers served by partner staff (An employer “served” is one who had a defined workforce need and received a solution developed by one or more One-Stop Partners.)

Wytheville – 331 Radford - 423

Resource Management

Narrative which describes adherence to the Resource Management Plan arrangement

Under WIOA, partner programs and entities that are jointly responsible for workforce and economic development, educational, and other human resource programs collaborate to create a seamless, customer-focused one-stop delivery system that integrates service delivery across all programs and enhances access to the programs’ services. The one-stop delivery system includes six core programs (Title I adult, dislocated worker, and youth programs; Title II adult education and literacy programs (Mt. Rogers ABE); Title III Wagner-Peyser program; and Title IV vocational rehabilitation program (DARS)). Additional partners providing services include the Department of Social Services, Virginia Community College’s Workforce Programs, Job Corps, and Goodwill Industries. Organizations and partners are part of the cost-sharing agreement to varying degrees and are meeting required obligations as described in the Memorandum of Understanding.

Professional Development

List of professional development activities completed

74 professional activities completed by staff including :

• WIOA Technical Assistance • VaWC Training • Customer Service • Effective Communication • WIOA/TANF Alignment • Creatively Engaging Employers • TABE Certification • Mental Health First Aid

Number of frontline staff trained and certified in compliance with State policy

19

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NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT AREA ONE-STOP OPERATOR REPORT

JUNE 2016

*Data listed below includes Wytheville One Stop Campus (WOSC) and Radford Workforce Center only Annual Comparison Data May 2015 65,572 served May 2016 61,984 served Monthly Comparison Data* April 2016 – 4,079 received staff assisted services May 2016 – 4,910 received staff assisted services

PEOPLE INCORPORATED PROGRAM ACTIVITY – PY 2015 MONTH ENDING MAY, 2016 See WDB Report GOODWILL PROGRAM ACTIVITY – PY 2015 MONTH ENDING MAY, 2016 See WDB Report REGIONAL ACTIVITY Rapid Response application has been approved by VCCS to serve individuals laid-off at Volvo, Sandvik, Ball and Sprint. Enrollments to date: Ball Corp. – 60 Sprint – 2 Sandvik – 1 Volvo - 64 POWER Grant has been approved to assist those individuals who have been laid-off at coal related or power generating industries. Enrollments to date: 8 Center Activities: Summary Report of Services: (5/1-6/14/16)

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2

New registered individuals: 80 Individuals logged into VWN: 477 Individuals receiving services: 1683 Services provides to individuals: 7180 New job orders created: 179 Internal job referrals: 699 Services provided to employers: 1014 Employers served: 84 Hires for May and June: 14 Other Information: Providing Training on financial literacy to customers in the RESEA program GED classes continues, Mondays and Wednesdays nights WorkKeys training class on Fridays Debbie Stone, Mt. Rogers Regional Adult Education comes in for 4 hours a month to assist in the

resource room. People Inc, DLW, Adult and Youth case managers provide assistance in the resource room weekly.

One-stop staff attended training on “Disability Awareness and Etiquette”. Key staff members participated in the train the trainer and are available to provide training to any business.

WIOA Youth program holds monthly Work Readiness classes for youth at the WOSC.

WOSC had several hundred people come through our doors to file claims for Volvo temporary shutdown. All partners came together and assisted with online claims. Two mobile computer labs were set up in the conference room and NR/MR WDB and People Inc provided much needed staff support.

Hiring Activities:

JOB FAIRS at the Wytheville Campus: o Total Job Fairs for the Month of May: 18 o For the Month of June: 14 to date

. Businesses hiring in the Mount Rogers area include: Vanguard; AT&T; Health South; Wellmont - Bristol

Regional Medical Center; Abingdon Health & Rehab; Klockner Pentaplast; Spherion; Service Master; Accuforce; Carrington Place; Team Nurse and Mountain States Health Alliance.

Businesses hiring in the New River Valley area include: ADECCO; NRCA: KollMorgen; Radford University; Virginia Tech, Carilion, Workforce Unlimited, BAE Systems, Cargo Transporters, American Mobile Healthcare, Elwood Staffing, Danaher Corporation and Moog Components Group.

Goodwill and People Inc staff have written multiple OJT and Internships with Vanguard; Associated Tree Services; BondCote; MTM Transportation; Classic Creations and Eye Care on the Ridge.

Significant Layoff Activity: Kennametal in Chilhowie announced that it will be closing later this year affecting 89 individuals. Volvo laid off over 550 employees. TAA petition was filed on February 12. Wades Grocery, Radford closed resulting in loss of 50 full and part-time jobs. Fontaine and Tiger Direct Logistics (both Volvo suppliers) have employees on layoff. W & B Fabricators and ABB in Bland have laid off 50+ employees. Dublin businesses - Online Transport laid off 40 employees, and CVG laid off 30 employees. Grucci has rescinded its WARN notice. Ball Corporation closed April 30 impacting 230 employees. Meetings have been held with employees

and company officials. TAA application was approved. Seventy (70) employees will be laid off from closure of Sandvik by August 2016. TAA application was approved. American International Group (AIG) closed offices in Christiansburg.

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Sprint Call Center closed February 5, displacing 444 employees. Many of the employees reside in Bristol and Washington County. Agero opened a contact center at the same site projecting to hire 600 employees.

DlhBOWLES in Bristol, TN will close on June 30. Several employees reside in Bristol and Washington County.

Alpha Natural Resources issued a WARN which impacted 165 individuals. General Shale in Atkins laid off 39 individuals.

Staff Activities: • WIOA staff are partnering with DJJ (Abingdon Court Service Unit Staff) to establish a SHARE site (Sharing How Access to Resources Empowers). The site will be held at the Abingdon Court Service Unit and will serve as a site where basic career seeker services can be accessed. WIOA staff provided cross-training to two CSU staff and two volunteers. Cross training included job search techniques, Virginia 211, the use of LMI, VWC (including how to register users, create resumes, and complete assessments). WIOA staff provided DJJ staff with a sample career plan that can be used to assist participants in addition to a variety of resources including VEC career guides, pocket resumes, and handbooks to assist offenders with job search. WIOA staff will complete career scope assessments and share results with DJJ staff and will provide work readiness training twice per month to participants. • WIOA staff partnered with Smyth County Chamber of Commerce and VHCC to provide soft skills training to members of the community. Training to be provided will assist participants with job search, resume writing, and interviewing skills. Participants will learn how employers today are recruiting, how to create a resume that highlights their strengths, and how to develop an “elevator speech” that provides employers with the information they really want to know (can you do the job and will you do the job). The workshops continued through the month of April. • Veterans Activities:

o March 22 – VEC staff attended a Veteran’s conference in Rocky Mount with the SW region

o March 15 - MOU meeting at Roanoke with DOL and VAR&E.( Veterans Vocational Rehab and Employment) Chapter 31 Veterans

o April 4 - MOU with Maryland, DC , VA , DOL in Washington DC for Chapter 31 Veterans

VETERAN SUCCESS STORY

WOSC Veteran Rep Mike Frye recently assisted a homeless veteran in Bland County. She had been taking care of her mother who ended up in a nursing home with dementia. She did not have electricity, heat or running water. Mike was able to work with Bland Ministries and Hope to get her temporary housing and personal necessities needed. He was able to get free food vouchers for her from Sonic, Hardees, Wendy’s and Long John Silver’s. He worked with Total Action for Progress and Veteran’s services in Roanoke to help her find housing. She was able to get into the TRUST house in Roanoke, was provided bus passes and she will receive 12 weeks of training to assist her with sustainable employment.

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GOODWILL SUCCESS STORY

Ben’s Story Ben was referred to our program by the Radford City Schools guidance department. Ben enrolled in the youth program in June 2014. At that time, Ben was being raised by his by his step-grandparents because his mother, father and stepfather were all in prison due to drug charges. He was struggling in school and in life due to his family situation. Ben’s WIOA Career Specialist worked in coordination with the school system to ensure that Ben could reach his fullest potential. Ben received tutoring support and incentives for getting good grades. Ben’s grades quickly improved and soon he was excelling academically. While in the program, Ben also participated in work readiness classes, leadership development activities and two summer youth work experiences. Ben’s supervisors at his worksites always provided outstanding evaluations. He was always on time, had a

great attitude, and worked hard. Ben graduated with honors from Radford high school in 2015. He received a full scholarship to attend the University of Virginia where he is studying to be an engineer. Ben also plays in the marching band at UVA. Ben credits the WIOA Youth program with giving him the stability, academic encouragement, and leadership skills he needed to overcome the barriers he faced due to his home life.

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Just Hire One - People Incorporated

Progress Update June 2016

Recruitment

Four staff completed orientation and PREA (Prison Rape Elimination Act) Training (3 WIOA and 1 VA Cares) and have been approved by Department of Corrections to provide services within Bland Correctional Center. The Just Hire One Program at Bland Correctional Center is in week 8 with approximately 15 individuals still participating. Participants have received 8 weeks of training in the areas of social interactions, financial literacy, and self presentation. The program will continue throughout the month of March. WIOA staff will conduct a presentation in March to educate participants about the services and requirements of WIOA Adult program. Staff will work with the BCC staff to identify 5 individuals who will be eligible to participate in WIOA adult upon release.

Life Skills and Job Seeking Skills Classes

The Social/Emotional intelligence workshops taught by VA Cares and Workforce Development staff, “Behind the Walls” component of Just Hire One program, were completed on June 1 at Southwest Virginia Regional Jail and October 13 at the Bristol Virginia Jail. The participants have entered the next phase of the program which consists of completion of assessments (including CRC testing) in addition to the job placement/development.

Worksite Development

WIOA case managers and VA Cares staff continues to meet with employers to inform them about the program and identify internship-to-hire employers. We have most success with employers choosing to directly hire the individual.

Enrollments

Thirteen (13) recently released offender participants have been identified and enrolled to date. Four (4) individuals continue in the prerelease phase of the program. Case managers are pursuing internship opportunities as well as working with participants on Life Skills and Job Seeking Skills classes. Probation officers have provided documentation of clean drug screening upon enrollment and throughout program participation as needed.

City of Galax: 1 City of Bristol: 3 Washington County: 3 Smyth County: 3 Wytheville: 3

Five (5) individuals participated in the Just Hire One program at Southwest Virginia Regional Jail.

Tony completed the Life Skills component and was release from Southwest Virginia Regional Jail but moved to Buchanan County with family and was not enrolled.

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Brandon released in July also completed the program requirements and earned Bronze CRC and is working odd jobs. After missing several scheduled appointments but he finally kept his February 9th appointment. Case manager is working with him on job search.

Kevin was transferred to Sullivan County and continues to serve time in Sullivan County jail. Matthew and William are still serving time in Southwest Virginia Jail.

Four individuals participated in the Just Hire One program at the Bristol City Jail and have completed the Life Skills classes.

Tiffany is serving a 6 month sentence at Hayes House. She is very limited on how far she is allowed to travel for work. She is currently working 35 hours per week at Taco Bell earning $8 an hour. Taco Bell is willing to schedule work around her mandatory parenting and drug classes. WIOA assisted her with working attire that was necessary for employment. VA Cares assisted with obtaining an ID card.

Amber was assisted with clothing for employment to allow her to accept employment with Zaxby’s. Amber has recently had a capias issued for violation of probation.

Justin had an appointment scheduled for January 4 but failed to show for appointment. Probation officer was notified but we have not received a response and he was not enrolled. William must serve 9.5 months at Southwest Virginia Regional Jail before release.

Jonathan is a new referral to the program from Smyth County, staff is pursuing an internship with MEC.

Chris completed the welding program at WCC on 11/12/15 and earned Silver CRC. He has obtained fulltime employment with Mayville Engineering Co (MEC).

Thad obtained Silver CRC and has been looking for work. Thad Austin is still working through Workforce Unlimited at Albany Industries part time, and is continuing to look for full time employment. He has just turned in an application at Vanguard and hoping to get an interview.

CRC: 7 (1 Bronze, 5 Silver, 1 Gold)

Expenditures

Internships: $7,164.00

Life Skills Materials: $1,260.99

CRC Incentive - $250.00 CRC Testing Fees: $140.00

Occupational Skills Training: 800.00

Work Uniforms/Supplies: $349.67

Transportation: $60.00

Reinstatement Fees: $85.00 (VA Cares also paid $75.00 towards reinstatement of driver’s license)

Drug Screening: $30.00 - All others provided by Probation & Parole at no cost to WIOA Adult program)

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Behind the Walls component has been provided by VA Cares staff at no cost to the WIOA Adult program. Staff time associated with case management: $10,847.00

Placements:

To date eight (8) participants have entered employment including two participants who completed internships and all six have exited the Just Hire One program. Follow-up of exited participants will continue for 12 months.

Lisa employed at Appalachian Cast Products – $9.50 per hour with benefits, increased to $10.25 Eric employed at Bland Correctional Facility - $14.47 per hour with benefits, increased to $14.85 Nathan employed Serpe & Sons Bakery - $8.25 per hour with benefits Steven employed at Hardees – part time – refused to participate in program activities once released, exited for noncompliance of program requirements. Amber employed at Zaxby’s - $8.00 per hour Tiffany employed at Taco Bell- $8.00 per hour Chris employed at MEC - $12.42 per hour

Internships completed:

Vanguard - $12.50 per hour ( starting wage of $12.00 plus benefits). While participating in the program, Teresa had driver’s license reinstated, purchased car and has moved from homeless shelter to an apartment. Teresa has also reestablished contact after seven years with her two adult sons.

Associated Tree Service - $11.50 per hour (starting wage of $10). While participating in Just Hire One, Dallas also obtained driver’s license; moved into stable housing and won a Pontiac Grand Prix given away by Saving Grace Ministries, a nonprofit organization dedicated to working with newly released ex-offenders.

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Just Hire One Progress Update – Goodwill Industries

June 2016 (updates since last report are highlighted)

Recruitment Goodwill has recruited 18 individuals into the program from the following sources:

New River Valley Regional Jail – 5 referred Western Virginia Regional Jail – 2 referred Local Probation and Parole – 5 referred VA Cares (NRV Community Action) – 3 referred Goodwill’s Christiansburg Career Connection – 3 referred

Life Skills and Job Seeking Skills Classes Goodwill Reentry staff provided Work Readiness classes to those behind the walls on topics such as: social interactions and customer service relationships. WIOA case managers are assisting in facilitating the classes for recently released individuals. Eight individuals have completed a six-week work readiness class. We have also assisted participants in paying off fines so that they can obtain driver’s licenses. We have also assisted participants in identifying housing upon release from local jails and in maintaining housing while awaiting the first paycheck. Worksite Development WIOA Case Managers are working with the Business Services Units and Goodwill’s re-entry staff to reach employers and inform them about the program and identify internship-to-hire employers. Staff have assisted all released participants in obtaining federal bonding letters. Twelve individuals have participated in internships with eight completing to date. Four others are still active in internship. The case managers are developing individualized transportation/child care and other supports plan for each participant. Expenditures Expenditures to date total are $49,965. Staff time to conduct work readiness and life skill training totals $19,354. Supportive services to participants totals $2,540. Internship expenditures total $11,504. Occupational Skills Training expenditures total $10,454. Of the total expenditures to date, Goodwill has leveraged $6,113 in self-funded supportive services, random drug testing, and additional life skill training. Training Activities

One individual has entered training at New River Community College and four have entered CDL training. All four individuals have received CDL licenses and are now working.

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Placement Activities

To date, 10 participants have entered employment at an average wage of $12.47 per hour. Four individuals who recently completed CDL training have entered employment as truck drivers. One individual recently entered employment at Goodwill. Six of the eight placements entered employment directly from internship.

Success Stories

One of our placements left his position for personal reasons and we have placed him in a very short internship with Red Sun which should end 6/17/16. He is doing very well and will be making $10/hour when placed on their payroll.

One of the young men we worked with failed the drug test twice. We continued to counsel with him even though we removed him from his internship. Once he could pass a drug test, he went to work in construction making $14/hour.

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What is Mental Health First Aid?

Mental Health First Aid is an eight-hour course that

teaches participants how to help someone who is

developing a mental health problem or experiencing

a mental health crisis.

The training helps attendees identify, understand, and

respond to signs of mental illnesses and substance use

disorders.

Who should take this course?

Training is designed specifically for individuals who

wish to focus on issues among youth or adults

including frontline providers of workforce services.

Thursday

August 18, 2016

8am–5pm

Wytheville Community

College

Grayson Hall, Room 219

1000 East Main Street

Wytheville, VA

Lunch will be provided

To Register, contact

Kimber Simmons at

[email protected]

or 540-357-1651

This training is hosted by the

New River/Mount Rogers

Workforce Development Board

through the Disability Resource

Initiative. Materials and trainers

are provided by Mount Rogers

Community Services.

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Performance Report: Workforce Investment Act (WIA) PY 12 Incentive- Local Coordination Award:

Small Learning Communities November 1, 2014 - April 30, 2016

Contact Information—Please provide any updates WDB: New River/Mt Rogers

WDB Director: Marty Holliday

Telephone #: 540-633-6764

Email Address: [email protected]

Grant Recipient: New River/Mt Rogers Workforce Investment Board

Fiscal Agent: New River Valley Regional Commission

Progress/Performance—Please report on progress/performance including successes and challenges ACTIVITY PROGRESS Establishment of 10 Roving Computer Lab (RCL) Sites

5 RCL sites established (Pulaski, Floyd, Smyth, Wythe & Giles Counties & Job Fair Support). Though slow, the labs are gaining momentum and use across the region. Building sustaining partnerships requires time and piloting of the labs. This quarter we have established a pilot with the Giles offices of New River Health District, the Floyd Library and Goodwill Industries coordinating with the DMV Go programs, and the on-going partnerships with Partners for Self Sufficiency of the New River Valley (PSS) working through local Departments of Social Services (LDSS). These partners utilizing the RCL regularly and providing job search and business support at job fairs across the region. The labs are being incorporated in regular programming at local community fairs, residential community centers, outreach programming for targeted populations (reentry clients, LMI populations, and domestic violence survivors) and will support an educational and outreach programming effort at the Wythe County Farmers Market starting in May 2016. Regional partners are becoming more familiar with the labs and seeking use for targeted populations and uses regularly. While regularly occurring site-specific locations will continue to be developed, we are finding that the labs are proving highly

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successful as resource kits to organizations and special events for educational and outreach efforts. By building the lab use into regular programming in communities, we are reaching broader audiences and building capacity for organizations and individuals through this value-added technology and service outreach tool. *We have a part-time staff person focused on developing new partnerships and sites.

Involvement of RCL Facilitators/Instructors

From the first discussion of a possible site to actual opening, all partners are involved in the decision making process: 1. Days and times for site 2. Programs offered 3. Facilitator times (who does what & when) 4. Outreach plan (a laundry list of who/what/when/how) 5. Site activities and outcomes are shared with all partners 6. Shared space on the laptops for targeted learning, training, and job search and supports as needed by partners, businesses and job seekers.

Digital Literacy Program: Goal of 1 per site with 50 individuals served

123 Total: 33 - Individuals Served at Roving Lab Sites Digital literacy (basic) is offered at every site, but not everyone we have served has needed it. We continue to serve business "customers" with our labs in aspects of "digital literacy" (see below) and are in discussions with another business to bring a digital literacy class to their workplace. 38 - Individuals served at a local business that needed training on touch-screen technology. 3 – individuals at local partner agency to support use for their organization promotion and assessment. 20 - Individuals served during a Social Media for Business Workshop. 31 - Individuals served during an iPad for Business Workshops.

Outreach to Participants

Each RCL site opened has had a variety of marketing methods used:

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In an effort to reach participants where they are, we are working to develop partnerships with organizations that are already serving the target population. Pulaski (Fairlawn): Site is in partnership with Dress for Success NRV. Outreach has been through flyers, email blast, Facebook, organizational newsletters and press releases. Dress for Success is a program that uses "referrals" for their participants. Very little participation at this site. We are re-evaluating it. Floyd: We have moved this site to the Town of Floyd in the library’s community room. This provides more central access to a larger population and allows Goodwill and other developing partners to coordinate these services with their regular programs. Additionally, the schedule is coordinated with the DMV Go program to take advantage of the traffic generated by this service to pick up potential users of the labs. A sandwich board is used to let passer-bys know we are there. Giles and Galax: Health Department users during WIC clinic days in Giles has proven useful and this site will be continued through the spring while other locations within the health department system are considered. The Mount Rogers Health District will begin programming in May 2016 in their Galax health district office during WIC and Family Planning clinics. Wythe: The Farmers Market and Food Pantry have expressed interest in hosting the labs in the facilities. Programming will begin with the farmers market in May 2016. We have developed new lab inventory lists to better track lab utilization and maintenance needs. This creates component check out options for partners and increases life of the equipment for sustainability of the program. This also helps partners understand the components of the lab and determine what elements they may wish to check out for targeted uses. Special events for businesses have been marketed through: Chamber news, partner connections, Facebook, LinkedIn, email blast and flyers. An updated brochure highlighting supported partner and business use is utilized at events and related programming (attached). We are working with existing programs and local organizational partners to expand their programming through the use of this technology so that the equipment can enhance their work

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rather than add to it. By creating this synergy, their clients, staff, local employers and other local partners can access this technology tool to support sustainable use of the equipment in an overall goal of creating self-sufficient individuals and communities.

Core Access Service Delivery to Participants: Goal of 200

1,395 - Total 27 - Individuals served at Roving Lab Sites We are growing this element, though the project specific uses of the labs by partners are still the greatest need and use for the labs. 1,788 - Individuals served through customized job fairs using the labs

The Labs have been utilized at 35 customized job fairs (serving 55 distinct companies) and have been used by job seekers for "core" services (resume assistance and job applications).

The labs were deployed to the Wytheville One-Stop Campus and the Radford Workforce Center in this quarter to support individuals from Volvo’s Temporary layoff in filing unemployment insurance claims and associated job search & enrollment services totally nearly 400 individuals.

Formalized Training/Education Opportunities for Participants: Goal of 20

Total – 21 1 - Individual referred for formal computer skills training 14- Individuals served in Aztec Training* 6 – RESEA training (Reemployment Services and Eligibility Assessments) provides supportive employment services and assessment for those nearing the end of their unemployment benefit program. *A lab has been used for Aztec Training (preparing individuals for taking the CRC). This is a formal training given by a New River Community College instructor at the Radford Workforce Center and by Mount Rogers Regional Adult Education Program at the Wytheville One-Stop Campus.

Outreach to Businesses/Employers on RCL:

10 - "Formal" presentations: Pulaski PEP, Christiansburg Rotary, Floyd Multidisciplinary Team, Southwest Virginia Alliance for Manufacturing Business

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Goal of 5 presentations at business organization events

Expo, Pulaski Rotary and Washington County Business Round-table, Women’s Resource Center, YMCA at VT, Marion Health Department, Floyd Peterson Library. *Non-Formal: The RLCs are mentioned at every speaking event/opportunity when we talk about the WDB services - so the project has been mentioned in dozens of "talks". Contact has been made to all Chambers of Commerce and Economic Development Directors through email blast, flyers and direct conversations. In May the RCLs will be featured in the WDB’s “Poster Presentation” at the Southwest Economic Development Forum.

Small Business Training: Goal of RCL equipment/training at a company site for incumbent worker training to at least 2 companies

3 - on site business use of labs Kolmorgan Radford - Touch Screen Technology Training (in partnership with NRCC) Harbor Freight Tools - New Hire Orientation and Training (in partnership with Goodwill Industries of the Valleys, Inc) Marion Health Department – Support development of marketing and outreach materials and provide health enrollment services to clients

Community Business Training: Goal of RCL equipment/training at a community business training at least 3 times

3 - community "business" training events 1 Social Media for Business (in partnership with Pulaski Chamber of Commerce) 2 iPad for Business Workshops (in partnership with Virginia Department of Small Business) The Blue Ridge Crossroads SBDC has reserved the tablet labs for June 2016 training with business partners.

**side note: Since March 2015 the Labs have touched regional businesses (either a single business person and/or a single business event) through workshops and/or job fairs 115 times.

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Effective 1/1/16

Travel Reimbursement Request

I hereby certify that on ____________________ I traveled to attend a _______________________________________ meeting scheduled that same date. I am requesting travel reimbursement as follows: __________ X $0.54/mile = $ _______________________ Total Miles Reimbursement Requested ____________________________ ______________ Signature Date

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2016 Workforce Development Board Meeting Schedule

February 24, 2016 April 27, 2016 June 22, 2016 August 24, 2016 October 26, 2016 December 7, 2016 (Joint with Elected Officials)

All meetings will be held on the fourth Wednesday of alternating months at the Wytheville Meeting Center (behind Wytheville Community College) beginning at 10:00 a.m.