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This event is funded, wholly or in part, using funds provided by the Workforce Innovation and Opportunity Act of 2014 and administered by the U.S. Department of Labor. NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD MEETING AGENDA April 24, 2019 Facilitating and coordinating workforce initiatives that enable economic growth and increase the standard of living in the region. CALL TO ORDER & WELCOME OF GUEST – Chair Miller ROLL CALL APPROVAL OF THE AGENDA CONSENT AGENDA (Previously Distributed) Approval of Minutes Financial Report & Operational Summary PUBLIC COMMENT PERIOD COMMITTEE REPORTS Budget and Administration Committee Approval of 1st Draft PY19 Budget One-Stop Operations & Delivery System Approval of PY19 Service Delivery and Funding Recommendation for One Stop Operator, DLW Program Operator and Adult Program Operators Youth Committee Approval of PY’19 Service Delivery and Funding Recommendation for Youth Program Operators CONSORTIUM BOARD UPDATE – Jay Williams EXECUTIVE DIRECTOR SUMMARY APPOINTMENT OF NOMINATION COMMITTEE PARTNER REPORTS Adult Education: Shirley Carlson TANF Programs: - Larry Lindsey Career & Technical Education: Barry Hollandsworth Title 1 Rehabilitation Act of 1973: Pam Allison Community Based Organizations: Terry Smusz & Rob Goldsmith Virginia's Employment Services: Karen Akers Institute of Higher Education: Perry Hughes WIOA Title I Programs: Beth Carrico & Stephanie Hoer One-Stop Operator Youth Special Projects Economic & Community Development: Josh Lewis Special Grants: WDB Staff HEART Pathways Job Corps: Jordan Loupe NEXT SCHEDULED WDB MEETING – June 26, 2019 – Wytheville Meeting Center – 10:00 a.m. ADJOURN

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This event is funded, wholly or in part, using funds provided by the Workforce Innovation and Opportunity Act of 2014 and administered by the U.S. Department of Labor.

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD

MEETING AGENDA

April 24, 2019

Facilitating and coordinating workforce initiatives that enable economic growth and increase the standard of living in the region.

CALL TO ORDER & WELCOME OF GUEST – Chair Miller

ROLL CALL

APPROVAL OF THE AGENDA

CONSENT AGENDA (Previously Distributed)

• Approval of Minutes

• Financial Report & Operational Summary

PUBLIC COMMENT PERIOD

COMMITTEE REPORTS

Budget and Administration Committee • Approval of 1st Draft PY19 Budget

One-Stop Operations & Delivery System • Approval of PY19 Service Delivery and Funding

Recommendation for One Stop Operator, DLWProgram Operator and Adult Program Operators

Youth Committee • Approval of PY’19 Service Delivery and Funding

Recommendation for Youth Program Operators

CONSORTIUM BOARD UPDATE – Jay Williams

EXECUTIVE DIRECTOR SUMMARY

APPOINTMENT OF NOMINATION COMMITTEE

PARTNER REPORTS

Adult Education: Shirley Carlson TANF Programs: - Larry Lindsey Career & Technical Education: Barry Hollandsworth Title 1 Rehabilitation Act of 1973: Pam Allison Community Based Organizations: Terry Smusz & Rob Goldsmith

Virginia's Employment Services: Karen Akers

Institute of Higher Education: Perry Hughes WIOA Title I Programs: Beth Carrico & Stephanie Hoer • One-Stop Operator• Youth Special Projects

Economic & Community Development: Josh Lewis Special Grants: WDB Staff • HEART• Pathways

Job Corps: Jordan Loupe

NEXT SCHEDULED WDB MEETING – June 26, 2019 – Wytheville Meeting Center – 10:00 a.m.

ADJOURN

Page 1 of 3

NEW RIVER/MOUNT ROGERS WORKFORCE DEVELOPMENT BOARD

MEETING MINUTES

February 27, 2019

A meeting of the New River/Mount Rogers Workforce Development Board was held on February 27, 2019 at the Wytheville Meeting Center. Those in attendance were as follows:

Board Members Guest Mike Miller, Chair Timothy McVey Jay Williams, CLEO Chair Greg Adkins Austin Phipps Beth Carico Karen Akers Jimmy Smith Melanie Blosser Pam Allison Mark Tapp Leta Bradley La’Keisha Bowen Brenda Rigney Shirley Carlson Kathy Malone Mary Ann Gilmer Staff Lennie Gail Mitcham Robert Goldsmith Marty Holliday Stephanie Surrett Larry Lindsey Ronnie Martin Becky Plemmons Jordan Loupe Beverly Suthers

Della Wheeler Kimber Simmons

Chair Miller called the meeting to order at 10:02 a.m. and had Ms. Surrett introduce herself.

New Member Ms. Bowen, was introduced and welcomed to the Board.

Ms. Suthers called the roll and a quorum was present.

Mr. Goldsmith made the motion to approve the Agenda as presented with a second by Ms. Akers. The motion passed unanimously.

Mr. Lindsey made the motion to approve the Consent Agenda previously distributed with a second from Mr. McVey. The motion passed unanimously.

Chair Miller asked if anyone in the audience wished to address the Board during the public comment period. Hearing none, he proceeded with the agenda.

Guest Speaker, Stephanie Surrett updated the Board on the HEART Project. The projected end date for this grant is June 30, 2019.

Chair Miller next asked for Committee Reports.

Page 2 of 3

• Budget and Administration Committee: Ms. Holliday stated that she had emailed those who had not completed the required Financial Disclosure Statements. These are currently being requested by the State Compliance Monitor and is a required document. She asked that they be completed and left on the tables for Ms. Wheeler to pick up.

• Marketing Committee: Mr. Tapp asked Ms. Holliday to update the Board on the new website and open houses. Ms. Holliday navigated through the test site and stated she hoped the site would be live by the end of the week. Signage for the affiliate sights are almost complete across the region and she will be sending out dates for the Open Houses in March and April.

• Nominating Committee: Mr. Goldsmith highlighted the opening on the Executive

Committee that was made vacant with the departure of Mr. Dunnack as a Wythe County Business. Mr. Dunnack has now returned to the Board as a representative for Smyth County Business. It is the recommendation of the Nominating Committee to place Mr. Dunnack back on the Executive Committee. Ms. Akers made a motion to place Mr. Dunnack on the Executive Committee with a second from Ms. Gilmer. The motion was passed.

• One-Stop Operations & Delivery System: Ms. Holliday informed the Board that they affiliate certification updates. The Galax Center has an issue with 2 sets of doors which is out of our hands. Things are moving along as expected.

• Strategic Plan: Ms. Holliday reviewed the changes to the Strategic plan which are

marked in red. Ms. Gilmer made a motion to approve the changes to the Strategic Plan with a second from Mr. Goldsmith. Motion was passed.

Mr. Williams, Consortium Board Chair, thanked everyone for the efforts and time spent on the Boards and is looking forward to the upcoming year and all that will be accomplished. Ms. Holliday reviewed the executive summary. Moving on with the agenda, Chair Miller called for partner reports: PARTNER REPORTS Reports for the following partner agencies were given: Adult Education, Ms. Carlson; Community Based Organizations, Mr. Goldsmith; Job Corp, Mr. Loupe; TANF Programs, Mr. Lindsey; Title I Rehabilitation Act of 1973, Ms. Allison; Virginia’s Employment Services, Ms. Akers; One-Stop Operator Report, Ms. Carico; Youth Project, Ms. Carico and Ms. Gilmer; and Special Grants, Ms. Holliday. The 2019 WDB meeting schedule was reviewed with Board members.

Page 3 of 3

Mr. Miller discussed the Travel Voucher with Board members. With no further business to discuss, the meeting was adjourned at 11:32 PM. Respectfully Submitted,

Beverly Suthers, Workforce Operations Coordinator

Page 1 of 2

WIOA Available Administration Funds 294,910$ Obligated 294,071 Un-Obligated 839

Expenditures 148,542$ Board/Fiscal Agent 126,131 One-Stop Operator 22,411

Balance 146,368$

WIOA Available Adult Program Funds 753,427$ Obligated 695,045 Un-Obligated 58,382

Expenditures 326,384$ Board 40,065 Operators 286,319

Balance 427,043$

WIOA Available DLW Program Funds 599,746$ Obligated 587,886 Un-Obligated 11,860

Expenditures 293,696$ Board 40,983 Operators 252,713

Balance 306,050$

New River/Mt Rogers Workforce Development Board Financial Report

Report Period: 07/01/18-3/31/19

Page 2 of 2

WIOA Available Youth Program Funds 984,655$ Obligated 807,004 Un-Obligated 177,651

Expenditures 358,788$ Board 48,351 Operators 310,437

Balance 625,867$

HEART Available Funds 71,806$ Obligated 71,806

Expenditures 44,305$ Board 44,305

Balance 27,501$

Operational Summary – April 24, 2019 Service Levels: Thru March 31, 2019, our Program Operators have served the following: DLW – 207 In Training – 45 Adults – 205 In Training – 49 Youth – 172 These service levels are the following percentage of planned PY’18 enrollments for the 3rd quarter of the program year: Plan Actual DLW – 132% of plan 157 207 Adult – Goodwill – 107% 94 101

People – 102% 102 104

Youth – Goodwill – 85% 105 89 People – 87% 95 83

Performance: Thru March 31, 2019, Program Operators have achieved the following performance levels: Attained Total Standard Exclusion* DLW – Placement Rate – 78% 60 47 0 Average Wage at Placement - $14.43

Attained Total Standard Exclusion* Adults:

Goodwill Industries of the Valleys

Placement Rate – 94% 34 29 3 Average Wage at Placement - $10.15 People, Inc. of Virginia

Placement Rate – 100% 42 42 0 Average Wage at Placement - $12.51 Youth:

Goodwill Industries of the Valleys

Placement Rate – 96% 27 23 3 Attained a Degree or Certificate – 86% 15 12 1 People Inc. of Virginia

Placement Rate – 92% 36 33 0 Attained a Degree or Certificate – 95% 19 18 0 Exclusions:

1. Institutionalized 2. Health/Medical or Family Care 3. Deceased 4. Reserve Forces Called to Active Duty 5. Relocated to a Mandated Program 6. Invalid or Missing Social Security Number

Operator performance is in line with planned contract performance goals as well as negotiated Performance Measures.

Financial Thru February 28, 2019, our Program Operators expended 40% of available PY’18 contract funding for all programs. Under WIOA 44% (40% required) of Adult/DLW funds expended have been for required training activities. 84% (75% required) of WIOA Youth program funds have been expended on Out of School Youth with 32% (20% required) expended on Work Experience activities as defined under WIOA. All expenditures are meeting/exceeding current WIOA and State program spending requirements.

Formula

25,000$

Program

DLW 75,000$ Adult 110,000$ Youth 65,000$

Totals $250,000

Total Carryover Funds $275,000

Admin ProgramPY'19

ProjectionPY18

Allocations

DLW $52,545 $472,902 $525,446 $597,098Adult $63,547 $571,921 $635,468 $722,123Youth $76,617 $689,551 $766,168 $870,645Totals $192,708 $1,734,374 $1,927,082 $2,189,866

Admin Program TotalWIOA Funding $192,708 $1,734,374 $1,927,082Carryover $25,000 $250,000 $275,000APG $1,858,161 $1,858,161Go VA $25,000 $25,000Ticket/swift Start $5,000 $6,000Total $217,708 $3,872,535 $4,091,243

Page 1 of 5

Draft - PY'19 BUDGET

PY'18 Carryover Funds

PY '19 WIOA Allocations

Total Available Funding Summary

Administration

Expenses

Staff Salaries $476,878Fringe Benefits $151,200Travel $25,000Office Space $53,000Communication/Phones $11,000Office Supplies $8,000Postage $250Printing $750Copies & Copier Maint. $750Outreach/Media Adv. $10,000Equipment Rent $1,600Dues/Pubs $3,100Training/Professional Development $4,500Meeting Expense $8,000Capital Outlay $0Contractual Ser. $1,481,785Professional Services $10,000Liabiity Insurance $2,500Miscellaneous $1,350Expenses $2,249,663Fiscal Agent Services 65,000Board Reserved Funds 20,000Total Budget $2,334,663

Page 2 of 5

Draft - PY'19 BUDGET

Formula Administration $92,281Formula Adult Program 82,916Formula DLW Program 82,916Formula Youth Program 108,151Formula Total $366,262

APG $1,858,161Go VA Region 2 $25,000Ticket/Swift Start $6,000Non-Formula Total $1,889,161

Grand Total $2,255,423

Page 3 of 5

Budget Breakdown by Program

Fiscal Agent Services - $65,000

Formula Administration Funds - $65,000*

Board Reserved Funds - $20,000

Formula Administration Funds - $20,000*

WIOA Expenses

Funding Source Projected Funding % of Funds

Formula Administration $217,708 5.3%Formula Adult Program $681,921 16.7%Formula DLW Program $547,902 13.4%Formula Youth Program $754,551 18.4%APG $1,858,161 45.4%Go Virginia Region 2 Collaborative $25,000 0.6%Ticket/Swift Start $6,000 0.1%Projected Totals $4,091,243 100.0%

Board Expenses

Formula Administration $92,281Formula Programs $273,982APG $442,795Go VA Region 2 Collaborative $1,000Ticket/Swift Start $6,000Total $816,057

Fiscal Agent Services $65,000

Board Reserved $20,000

DRAFTNew River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/DistributionsProgram Year 2019

Page 4 of 5

Distribution to Program Operators

Administration:One-Stop Administration $40,000Program Costs: Formula Adult $590,000 Formula DLW $460,000 Formula Youth $640,000 $1,690,000Total to Program Operators $1,730,000

Distribution to Sub-recipientsAPG $286,645Total to Sub-recipients $286,645

Distribution to ContractorsAPG $1,128,721Go VA Region 2 Collaborative $24,000Total to Contractors $1,152,721

Non Designated/Distributed Funds

Formula Administration $428Formula Adult Program $9,006Formula DLW Program $4,986Formula Youth Program $6,400Total Non Designated/Distrubuted $20,820

Grand Totals% of Funds

Board Expenses $816,057 19.9%Fiscal Agent $65,000 1.6%Board Reserved $20,000 0.5%Program Operators $1,730,000 42.3%Sub-recipients $286,645 7.0%Contractors $1,152,721 28.2%Non Designated $20,820 0.5%Total 4,091,243$ 100%

"Draft"New River/Mount Rogers Workforce Development Area

Summary of Funding Allocations/Carryover/Distributions Program Year 2019

Page 5 of 5

PY’19 Contracts to be Extended for One (1) Year

PY’1 Contract Extension Recommended Funding

Administration (One Stop Operator) $40,000 People Inc. of Virginia $40,000

DLW Program People Inc. of Virginia $460,000 Adult $590,000 People Inc. of Virginia $349,120 Goodwill Industries of the Valleys $240,880

Provider NameDate Submitted Program Name

Date Reviewed ADA

Received Data Packet

Received Data Packet 2018

2018 Approved?

New River Community College Business Administration, AA&S 2/22/2017 Yes 1 1 12/12/[email protected] Education, AA&S 2/22/2017 1 1 12/12/[email protected] Engineering - Computer Science Specialization, AA& 2/22/2017 1 1 12/12/2018

Engineering, AA&S 2/22/2017 1 1 12/12/2018General Studies - Computer Science Specialization, AA&S 2/22/2017 1 1 12/12/2018General Studies - Fine Arts Specialization, AA&S 2/22/2017 1 1 12/12/2018General Studies - Visual Communication Design Specialization, AA&S 2/22/2017 1 1 12/12/2018General Studies, AA&S 2/22/2017 1 1 12/12/2018Liberal Arts, AA&S 2/22/2017 1 1 12/12/2018Science -College of Agriculture and Life Sciences at Virginia Tech (CALS), AA&S 2/22/2017 1Science, AA&S 2/22/2017 1 1 12/12/2018Accounting, AAS 2/22/2017 1 1 12/12/2018Administrative Support Technology, AAS 2/22/2017 1 1 12/12/2018Architectural and Engineering Design Specialization, AAS 2/22/2017 1 1 12/12/2018Business Management, AAS 2/22/2017 1 1 12/12/2018Early Childhood Development Specialization, AAS 2/22/2017 1 1 12/12/2018Electrical Engineering Technology, AAS 2/22/2017 1 1 12/12/2018Electronics Technology, AAS 2/22/2017 1 1 12/12/2018Forensic Science, AAS 2/22/2017 1 1 12/12/2018Human Services, AAS 2/22/2017 1 1 12/12/2018Information Technology - Cyber Security Specialization, AAS 2/22/2017 1 1 12/12/2018Information Technology (with a Specialization in Game Design) 2/22/2017 1 1 12/12/2018Information Technology - Mobile and Web Applications Development Specialization, AAS 2/22/2017 1 1 12/12/2018Information Technology - Network and Technical Support Specialization, AAS 2/22/2017 1 1 12/12/2018Information Technology, AAS 2/22/2017 1 1 12/12/2018Instrumentation and Control Automation Technology, AAS 2/22/2017 1 1 12/12/2018Machine Technology, AAS 2/22/2017 1 1 12/12/2018Marketing Management Specialization, AAS 2/22/2017 1 1 12/12/2018Medical Administrative Support Specialization, AAS 2/22/2017 1 1 12/12/2018Nursing, AAS 2/22/2017 1 1 12/12/2018Paralegal Administrative Support Specialization, AAS 2/22/2017 1 1 12/12/2018Police Science, AAS 2/22/2017 1 1 12/12/2018Machine Shop Operations, Diploma 2/22/2017 1 1 12/12/2018Automotive Analysis and Repair, Diploma 2/22/2017 1 1 12/12/2018Accounting Certificate 2/22/2017 1 1 12/12/2018Early Childhood Development, Certificate 2/22/2017 1 1 12/12/2018General Education, Certificate 2/22/2017 1 1 12/12/2018Human Services, Certificate 2/22/2017 1 1 12/12/2018Industrial Maintenance, Certificate 2/22/2017 1 1 12/12/2018Practical Nursing, Certificate 2/22/2017 1 1 12/12/2018Welding Technology, Certificate 2/22/2017 1 1 12/12/2018Word Processing, Certificate 2/22/2017 1 1 12/12/2018Accounting/Keyboarding, Career Studies Certificate 2/22/2017 1 1 12/12/2018Accounts Receivable/Accounts Payable, Career Studies Certificate 2/22/2017 1 1 12/12/2018Administrative Assistant, Career Studies Certificate 2/22/2017 1 1 12/12/2018Advanced Manufacturing Technology, Career Studies Certificate 2/22/2017 1 1 12/12/2018Advanced Welder, Career Studies Certificate 2/22/2017 1 1 12/12/2018Alternative Energy, Career Studies Certificate 2/22/2017 1 1 12/12/2018Automotive Drivability Career Studies Certificate 2/22/2017 1 1 12/12/2018Basic Machine Tool Operations, Career Studies Certificate 2/22/2017 1 1 12/12/2018Child Development, Career Studies Certificate 2/22/2017 1 1 12/12/2018Computerized Numerical Control, Career Studies Certificate 2/22/2017 1 1 12/12/2018Construction Technology, Career Studies Certificate 2/22/2017 1 1 12/12/2018Cost Accounting Clerk, Career Studies Certificate 2/22/2017 1 1 12/12/2018Cyber Security, Career Studies Certificate 2/22/2017 1 1 12/12/2018Electrical-Construction Technology, Career Studies Certificate 2/22/2017 1 1 12/12/2018Electricity, Career Studies Certificate 2/22/2017 1 1 12/12/2018Engineering Design Technology, Career Studies Certificate 2/22/2017 1 1 12/12/2018Entry-Level Welder, Career Studies Certificate 2/22/2017 1 1 12/12/2018Game Design, Web Design and Animation, Career Studies Certificate 2/22/2017 1 1 12/12/2018Human Resource Practices, Career Studies Certificate 2/22/2017 1 1 12/12/2018Machine Operations, Career Studies Certificate 2/22/2017 1 1 12/12/2018Mechatronics, Career Studies Certificate 2/22/2017 1 1 12/12/2018Nurse Aide, Career Studies Certificate 2/22/2017 1 1 12/12/2018Operator, Career Studies Certificate 2/22/2017 1 1 12/12/2018Paralegal Assistant, Career Studies Certificate 2/22/2017 1 1 12/12/2018Payroll Clerk, Career Studies Certificate 2/22/2017 1 1 12/12/2018Refrigeration and Air Conditioning, Career Studies Certificate 2/22/2017 1 1 12/12/2018Visual Communication Design, Career Studies Certificate 2/22/2017 1 1 12/12/2018Pharmacy Technician Program 2/22/2017 1 1 12/12/2018Commercial Drivers License 2/22/2017 1 1 12/12/2018Information Technology Foundations CSC 1 12/12/2018

71 71Lean Six Sigma Yellow Belt 12/12/2018Lean Six Sigma Green Belt 12/12/2018Certified Clinical Medical Assistant Certification 12/12/2018Manufacturing Technician 1 (MT1) 12/12/2018

Wytheville Community College 6/15/2016 Truck Driving/CDL credit 6/22/2016 Yes 1 1 12/12/[email protected] Truck Driving/CDL non-credit 6/22/2016 1 12/12/2018

Certified Nurse Aide 6/22/2016 1 12/12/2018Welding 6/22/2016 1 12/12/2018Information Systems Technology 6/22/2016 1 1 12/12/2018Career Studies Certificate in Pharamcy Technician 6/22/2016 1 1 12/12/2018Construction Technology - Heating, Ventilation & Air Conditioning Track 6/22/2016 1 1 12/12/2018Information Systems Technology - Networking Specialization 6/22/2016 1 1 12/12/2018Career Studies Certificate in Dental Assisting 6/22/2016 1 1 12/12/2018Practical Nurse 6/22/2016 1 1 12/12/2018Construction Technology - Carpentry 6/22/2016 1 12/12/2018Accounting 6/22/2016 1 1 12/12/2018Administrative Support Technology 6/22/2016 1 1 12/12/2018Associate of Applied Science in Nursing 6/22/2016 1 1 12/12/2018Corrections Science Degree 6/22/2016 1 1 12/12/2018Business Management & Leadership 6/22/2016 1 1 12/12/2018Admin Support Tech - Health Info Management Specialization 6/22/2016 1 1 12/12/2018Machine Technology 6/22/2016 1 1 12/12/2018Police Science 6/22/2016 1 1 12/12/2018

8/19/2016 Construction Technology - Alternative Energy Systems Track 8/24/2016 1 1 12/12/2018Construction Technology - Carpentry 8/24/2016 1 1 12/12/2018Construction Technology - Electrical Track 8/24/2016 1 1 12/12/2018Construction Technology - Plumbing Track 8/24/2016 1 1 12/12/2018Career Studies in Cyber Security 8/24/2016 1 1 12/12/2018Career Studies Certificate in Electrical 8/24/2016 1 1 12/12/2018Carrer Studies Certificate in HVAC 8/24/2016 1 1 12/12/2018

Training Providers/Programs Submitted

Career Studies Certificate in Plumbing 8/24/2016 1 1 12/12/2018Career Studies Certificate in Solar Installer 8/24/2016 1 1 12/12/2018Career Studies Certificate in Web Design & Office Applications 8/24/2016 1 1 12/12/2018Power Line Worker 1 12/12/2018

25 30

Virginia Highlands Community College 6/14/2016 Commercial Driver's License (CDL-A) 6/22/2016 Yes 1 working with [email protected] Nurse Aid 6/22/2016 1 entered into VOS per Marty Request

Pharmacy Technician 6/22/2016 1Phlebotomy Technician 6/22/2016 1SW VA Paramedic Program 6/22/2016 1VA Appalachian Tricollege Nursing Program (VATNP) 6/22/2016 1Medical Assisting 6/22/2016 1Dental Assisting 6/22/2016 1Business Administration 6/22/2016 1Business Administration - Spec in Business Info Tech 6/22/2016 1Education 6/22/2016 1Education - Specialization in Art 6/22/2016 1Education - Specialization in Teacher Preparation 6/22/2016 1Education - Specialization in Theatr Arts 6/22/2016 1General Studies 6/22/2016 1General Education 6/22/2016 1Horticulture Technology 6/22/2016 1Horticulture Technology - Spec in Landscape & Hardscape Construction Management 6/22/2016 1Horriculture Technology - Spec in Business & Entrepreneurship 6/22/2016 1Career Studies - Agricultural Production & Management 6/22/2016 1Science 6/22/2016 1Science - Specialization in Horticulture 6/22/2016 1Science - Specialization in Engineering 6/22/2016 1Career Studies Certificate - Turf Grass Management 6/22/2016 1Career Studies Certificate - Lanscape Management 6/22/2016 1Mechatronics (CSC) 6/22/2016 1Business Administration (AAS) 6/22/2016 1Business Administration - Business Info Tech (AAS) 6/22/2016 1Accounting (AAS) 6/22/2016 1Accounting & Info Systems Tech (Certificate) 6/22/2016 1Management (AAS) 6/22/2016 1Supervision & Management (Certificate) 6/22/2016 1(MGT) Industrial Supervision (CSC) 6/22/2016 1Retail Management (CSC) 6/22/2016 1(MGT) Small Business Management (CSC) 6/22/2016 1Technical Studies (AAS) 6/22/2016 1Administrative Support Technology - Executive Admin Assistant (AAS) 6/22/2016 1Administrative Support Technology - Medical Office Specialist (AAS) 6/22/2016 1Administrative Support Technology - Legal Assisting (AAS) 6/22/2016 1Clerical Studies (Certificate) 6/22/2016 1(AST) Teleservices (CSC) 6/22/2016 1Health Information Management (Certificate) 6/22/2016 1Information Systems Technology (AAS) 6/22/2016 1Information Systems Technology - Spec in Networking (AAS) 6/22/2016 1Networking A+ (Certificate) 6/22/2016 1Web Programming & Design (Certificate) 6/22/2016 1(IST) Computer Programming (CSC) 6/22/2016 1(IST) Software Applications (CSC) 6/22/2016 1(IST) User Support Specialist (CSC) 6/22/2016 1(IST) CISCO Networking & A+ (CSC) 6/22/2016 1(IST) Web Design & Development (CSC) 6/22/2016 1(IST) Database Security & Design (CSC) 6/22/2016 1Human Services (AAS) 6/22/2016 1Human Services - Specialization in Early Childhood Education (AAS) 6/22/2016 1Early Childhood Teaching Assistant (Certificate) 6/22/2016 1Human Services Advocate (Certificate) 6/22/2016 1(HMS) Child Development (CSC) 6/22/2016 1Administration of Justice (AAS) 6/22/2016 1Machine Operator (CSC) 6/22/2016 1Diesel Mechanic (CSC) 6/22/2016 1Welding (CSC) 6/22/2016 1Air Conditioning, Refrigeration & Heating AAS 6/22/2016 1Air Conditioning, Refrigeration & Heating (Diploma) 6/22/2016 1Refrigeration (Certificate) 6/22/2016 1Solar Energy Technology (Certificate) 6/22/2016 1Electricity (Certificate) 6/22/2016 1Electrical Technology (AAS) 6/22/2016 1Electrical Technology - Specialization in Electromechanical Tech (AAS) 6/22/2016 1Electrical Technology - Specialization in Energy Tech (AAS) 6/22/2016 1

6/18/2018 Practical NursingCyber Security - Career Studies CertificateUnmanned Aerial Systems (UAS)Industrial ElectricityElectrical Tech - Spec in MechatronicsPrecision Machining

69

Tri-County Driving Academy, Inc. 6/7/2016 Commercial Driver Training (Class A CDL) 6/22/2016 Yes 1 1 12/12/[email protected] 8/1/2016 Diesel Mechanics/Heavy Truck Maintenance 8/24/2016 1 1 12/12/2018

Heavy Equipment Operations Training 8/24/2016 1 1 12/12/20183 3

Fast Track Health Care Education 6/15/2016 Certified Nurse Aide 6/22/2016 Yes 1 1 12/12/[email protected] Medication Aide 6/22/2016 1 1 12/12/2018

Clinical Administrative Assistant 6/22/2016 1 1 12/12/2018Clinical Medical Assistant 6/22/2016 1 1 12/12/2018Electrocardiography Technicial - EKG/EGG Tech 6/22/2016 1 1 12/12/2018Esthetics 6/22/2016 1 1 12/12/2018Phlebotomy Technician 6/22/2016 1 1 12/12/2018Pharmacy Technician 6/22/2016 1 1 12/12/2018Patient Care Technician 6/22/2016 1 1 12/12/2018

8/1/2016 Massage Therapy 8/24/2016 1 1 12/12/201810 10

New River Criminal Justice Training Academy 6/15/2016 Entry Level Dispatcher 6/22/2016 Yes 1 1 12/12/[email protected] Basic Entry Level Law Enforcement 6/22/2016 1 1 12/12/2018

Basic Entry Level Jail 6/22/2016 1 1 12/12/20183 3

CDS Tractor Trailer Training 7/18/2016 Class "A" CDL 8/24/2016 Yes 1 1 12/12/[email protected] 1

Alliance Tractor Trailer Training Center 7/18/2016 CDL 8/24/2016 Yes 1 1 12/12/2018

[email protected]

NE State Community College 9/29/2016 Heating, Ventilation and Air Conditioning Certificate 10/26/2016 Yes 1 1 12/12/[email protected] Industrial Technology, Machine Tool Associate of Applied Science 10/26/2016 1 1 12/12/2018

Computer and Information Science 10/26/2016 1 1 12/12/2018Auto Body Service Technology 10/26/2016 1 1 12/12/2018

4 4

SW VA Advanced Manufacturing Center 9/29/2016 Siemens Level II 10/26/2016 Yes 1 1 12/12/[email protected] Shielded Metal Arc Welding 10/26/2016 1 1 12/12/2018

Flux Cored Arc Welding 10/26/2016 1 1 12/12/2018Gas Metal Arc Welding 10/26/2016 1 1 12/12/2018Gas Tungsten Arc Welding 10/26/2016 1 1 12/12/2018

5 5

TN College of Applied Technology at Elizabethton 9/29/2016 Administrative Office Technology 10/26/2016 Yes 1 1 12/12/[email protected] Automotive Technology 10/26/2016 1 1 12/12/2018

Computer Information Technology 10/26/2016 1 1 12/12/2018Diesel Powered Equipment Technology 10/26/2016 1 1 12/12/2018Electricity 10/26/2016 1 1 12/12/2018Heating, Ventilation and Air Conditioning 10/26/2016 1 1 12/12/2018Machine Tool Technology 10/26/2016 1 1 12/12/2018Millwright/Industrial Maintenance 10/26/2016 1 1 12/12/2018Pipefitting and Plumbing 10/26/2016 1 1 12/12/2018Practical Nursing 10/26/2016 1 1 12/12/2018Welding 10/26/2016 1 1 12/12/2018Dietary Manager 10/26/2016 1 1 12/12/2018Phlebotomy Technician 10/26/2016 1 1 12/12/2018Online Programs 10/26/2016 1

14 13

Smyth Career and Technology Center 3/15/2017 Practical Nursing 4/26/2017 Yes 1 Did not receive [email protected] [email protected]

Pro Train, LLC 5/17/2017 Certified Electronic Health Records Specialist 6/28/2017 [email protected] Certified Maintenance & Reliability Technician 6/28/2017 1 1 12/12/2018

Certified Clinical Medical Assistant 6/28/2017 1 1 12/12/2018A+, Net+, Security+ 6/28/2017 1 1 12/12/2018

6/26/2017 Pharmacy Tech - In Classroom 8/23/2017 1 1 12/12/2018Medical Billing and Coding - In Classroom w/ CPT and ICD-10 8/23/2017 1 1 12/12/2018Medical Assistant 8/23/2017 1 1 12/12/2018A+, Net+, Security+ -In Classroom 8/23/2017 1 1 12/12/2018

8 7

Tooling U-SME 5/17/2017 AWS Sense 1 6/28/2017 Yes submitted forms, no students [email protected] Production Manufacturing Engineer 6/28/2017

Certified Manufacturing Technician 6/28/2017MSSC: Manufactoring Processes & Producation 6/28/2017NIMS: Turning Operations: Turning Chucking Skills 6/28/2017NIMS: Milling 1 6/28/2017NIMS: Metalforming 1 6/28/2017NIMS: Planning, Benchwork & Layout 1 6/28/2017NIMS: Measurement, Materials and Safety 6/28/2017NIMS: Grinding 1 6/28/2017NIMS: CNC Lathe Operations 6/28/2017NIMS: CNC Milling Operations 6/28/2017NIMS: Drill Press 6/28/2017Siemens Mechatronics 6/28/2017Accelerated Advanced Manufacturing 101 6/28/2017Manufacturing Supervisor 6/28/2017Press Operator 6/28/2017Press Brake Operator 6/28/2017Machining: Toolroom Machinist 6/28/2017Quality: Lean Manager 6/28/2017Maintenance Mechanical Technical 6/28/2017Production Grinder 6/28/2017Maintenance Supervisor 6/28/2017Industrial Sales 6/28/2017CNC Programmer 6/28/2017CNC Mill Operator 6/28/2017Assembly: Electrical 6/28/2017CNC Lathe Operator 6/28/2017Welding: Arc Welding 6/28/2017Assembler 6/28/2017Machining: Raw Material Production 6/28/2017Inspector - Mechanical 6/28/2017Machining: Manual Lethe Operator 6/28/2017Maintenance: Robotics Technician 6/28/2017Machining: Surface Grinding Operator 6/28/2017Machinist: Machine Setter 6/28/2017Assembly Fundamentals 6/28/2017Assembly: Line Leader/Supervisor 6/28/2017Maintenance Mechanic 6/28/2017Centerless Grinder Operator 6/28/2017Maintenance Fundamentals 6/28/2017Assembly: Electrical 6/28/2017Final Inspector 6/28/2017Control/Automation Technician 6/28/2017Maintenance Electrician 6/28/2017Heavy Equipment Assembler 6/28/2017Light Duty Equipment Assembler 6/28/2017Machining Fundamentals 6/28/2017In-Process Inspector 6/28/2017Fluid Power Specialist 6/28/2017Grinding Specialist 6/28/2017Electrical/Electronic Assembler 6/28/2017

Virginia State University 7/24/2017 Applied Science Certification in Wireless Technology 8/23/2017 Yes 1 Did not receive [email protected] 1

Virginia Tech 10/23/2017 Clinical Medical Assistant Program 10/24/2017 1 12/12/2018Medical Billing & Coding Program 10/24/2017

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Old Dominion University 6/18/2018 Scaling Networks 1 12/12/2018Networking Essentials 1 12/12/2018Connecting Networks 1 12/12/2018Introduction to Networks 1 12/12/2018Routing & Switching Essentials 1 12/12/2018

5IT Essentials

Total Programs 216 143

MedCerts 4/17/2019 HI-6000 Medical Assistant HI-6000E Medical Assistant with Clinical Externship

PY’19 Contracts to be Extended for One (1) Year

PY’19 Youth Contract Extension Recommended Funding

Youth $640,000

People Inc. of Virginia $369,520

Goodwill Industries of the Valleys $270,480

Executive Summary – April 24, 2019 Staff Activities

• System Building/Backbone Organization Support o Go Virginia

Member of Region 1 Hire Education Committee Member of Region 2 Workforce Committee

o Ongoing:

Work Ready Community Steering Team and regional lead Program development/oversight of the Pathways to the American Dream initiative for Areas 1,

2, 3 & 17 Management Team for the HEART Project (Heart of Appalachia Collaborative Economic

Transition) Continued support of all four, and leadership of one, Business Solution Units Center of Excellence Board Director’s Member (Chair of the Partner Committee) Montgomery Chamber of Commerce Education and Talent Committee Member NRV Regional Commission and MR Planning District CEDS committee Career & Technical Education Advisory Board member: Bland, Carroll, Giles, Montgomery,

Smyth and Washington Counties and Cities of Bristol and Radford Virginia SkillsBelt Project (AEP and VT) SWVA/ETN Accountable Care Community Leadership Team Member

• Co-Chair of the Data Committee Region 2 Go Virginia Career Expo Planning Team

• Community Outreach

o NRV CEDS Mtg – 3/1/19 o Giles County Early Success Team mtg – 3/5/19 o ACC Leadership Team Organizational Meeting 3/19/19 and 4/16/19 o Build Virginia – Regional Meeting 4/16/19

• Business Engagement/Outreach o Leading Klick.Works recruiting introduction w/ 5 other workforce areas 3/6/19 o Volvo Educators Tour 4/2/19 o US Chamber of Commerce 10 City Tour – Sharing Solutions 4/11/19 o Presentation at the Floyd County Chamber of Commerce 4/22/19

• Staff training and development

o L.Annis, J.Bolte, & R.Sturgill – Courses and exam for Certified Workforce Development Professional o J. Bolte and M. Holliday Attended (and presented at) the National Association of Workforce Boards

(NAWB) Forum 2019 = 3/23 to 3/26/19 o All Staff – From Conflict to Creative Tension 4/5/19

New River/Mount Rogers Workforce Development Board Meeting Evaluation Form (April 24, 2019)

Please put an “X” in the appropriate box to respond to the evaluation questions.

SD = Strongly Disagree D = Disagree N = Neither A = Agree SA = Strongly Agree

SD D N A SA

The meeting agenda materials were useful in preparing for the meeting. The meeting agenda materials were distributed far enough in advance . to adequately prepare for the meeting. The meeting topics were, as a whole, important issues. The agenda items moved in a reasonable sequence. We discussed the topics clearly and accurately. The amount of meeting time was adequate to discuss the topics. The Chair was prepared for the meeting. The Executive Director was prepared for the meeting. Overall, the WDB meeting was worth my time and effort. What suggestions would you offer for future WDB Meetings? Other comments?

Thank you for completing this evaluation. Your feedback will provide valuable input to help us to improve our

Board meeting process.

VBWD One-Stop Report New River/Mt. Rogers Workforce Development Board

Wytheville One-Stop Campus and Affiliate Sites Reporting Period: March 1, 2019 – March 31, 2019 (YTD)

In alignment with the balanced scorecard approach, each Local Workforce Development Board will forward a quarterly report to the Virginia Board of Workforce Development to include:

Customer Service Job seeker customer satisfaction survey results (% of respondents)

Very Satisfied – 86% Satisfied – 14% “Everything was a very pleasant experience” “They did great, very helpful and knowledgable”

Business customer satisfaction survey results (% of respondents)

Very Satisfied – NA Satisfied – NA

No new business surveys returned

Operations Number of new “participants” (job seeker customers) for the one-stop

Wytheville – 483 Radford – 873 Galax – 208 (began tracking October 2018) Bristol – 586 (began tracking October 2018)

Number of hires attributed to the One-Stop Center Wytheville – 66 Radford – 350 Galax – 39 (began tracking October 2018) Bristol – 10 (began tracking October 2018) Number of training activities completed 121

Number of workforce credentials attained 126 - 84% of individuals trained attained a credential

Number of new employers registered in Virginia Workforce Connection (VWC)

Wytheville – 22 Radford – 70 Galax – 8 (began tracking October 2018) Bristol – 32 (began tracking October 2018)

Number of new job orders entered into VWC Wytheville – 1,156 Radford – 2,341 Galax – 368 (began tracking October 2018) Bristol – 682 (began tracking October 2018) Number of services to employers in VWC Wytheville – 7,509 Radford – 5,305 Galax – 1,349 (began tracking October 2018) Bristol – 2,333 (began tracking October 2018)

Number of job seekers registered in VWC Wytheville – 19,935 Radford – 29,998 Galax – 13,061 (began tracking in October 2018) Bristol – 10,563 (began tracking in October 2018)

Number of employers served by partner staff (An employer “served” is one who had a defined workforce need and received a solution developed by one or more One-Stop Partners.)

Wytheville – 1,086 Radford – 621 Galax – 322 (began tracking in October 2018) Bristol – 287 (began tracking in October 2018)

Resource Management

Narrative which describes adherence to the Resource Management Plan arrangement

Memorandum of Understanding and partner resource sharing meetings are being held. Partner meetings are held regularly to exchange information:

- 03/06/2019 Partner Meeting Wytheville – 14 Attendees - 03/07/2019 Partner Meeting Galax – 8 Attendees, guest

speaker – Travis Belton Moog & Crossroads Tech - 03/27/2019 Partner Meeting Radford – 28 Attendees

Business Services Units in Abingdon, Wytheville, Galax, and Radford continue to be active and participate in sponsored activities including Job Fairs.

- Spring job fair planning in process: o New River Valley Job Fair Expo – April 3rd New

River Community College o Galax Career Fair – April 4th The Crossroads

Institute o Wytheville Career Fair – April 18th Wytheville

Meeting Center o Virginia Highlands Career Fair – April 26th

Professional Development List of professional development and other activities completed

Professional and other activities completed by staff include:

- Staff continue to work with Bristol Compressors workers. WIOA group orientation sessions continue to be held in the by People Incorporated in February resulting in 22 enrollments in 42 enrollments. Group enrollment sessions will be held throughout the month of April, so far 22 additional people have signed up to participate in these upcoming sessions. The Field Operations Manager for Anthem Health Keepers will also do a presentation at the sessions to provide information on Medicaid expansion for health care. There are 492 workers affected by the closure.

- Core Health and Fitness in Independence has announced that they are closing and have already received Trade approval. The closure will affect 97 workers. Their scheduled layoff date is 7/1/19. Dislocated worker staff as well as staff from the WDB and WCC conducted group enrollment sessions on March 19, 20, and 21st. 41 individuals participated in these sessions.

- American Tire in Wytheville closed on April 5th affecting approximately 16 workers. Meetings with the affected workers were held on February 20th and 27th and March 13th and 14th. TAA petition was filed on 3/18/19.

- Veteran Activity: The region reports 17 veteran hires as of February, 2019.

Job Fairs: • 3/4 Results • 3/6 Grucci • 3/7 Adecco • 3/11 Results • 3/12 Lowe’s Job Fair (off site) • 3/14 New River Valley Regional Jail • 3/14 Workforce Unlimited Job Fair • 3/18 Results • 3/20 Wytheville One Stope Center Open House • 3/28 Hampton Inn Job Fair (off site) Staff Development:

• 3/5 Trade Training for Staff • 3/21 Carroll County CTE Meeting • 3/27 Interviewing Basics Workshop for job seekers • 3/28 Allison Training • Best Practices for Resume Writing • Jobs for Veterans State Grants Training

Number of frontline staff trained and certified in compliance with State policy

20 total – One Stop Operator is assisting front line staff at the comprehensive one stop in Wytheville with CWDP recertification.

Virginia Career Works Success Story: Jennifer Fletcher

Jennifer Fletcher came into the WIOA Youth

program as a referral from the Swift Start Program

in Dec of 2017. She was looking for training to

help her reach self-sufficient employment. She has

married since, but at the time she was a single

mother with a young daughter receiving SNAP and

Child Care benefits through DSS. She was

struggling to make ends meet while working a

low-pay job as a Personal Care Attendant. We

helped her to build her first resume soon after

enrollment and we developed a plan to help her

reach her goal for financial independence, with our

help in funding training for a healthcare career.

Jennifer has a real heart for helping people, but

struggles with her math skills, so we determined

the short-term training program for CCMA offered

through Virginia Tech Continuing and Professional

Education would be a great fit for her and her work

schedule. She began training in March of 2018,

with Virginia Career Works partnering with Swift

Start to assist her throughout her training with

tuition and supportive services. This partnership

made it possible for Jennifer to achieve her

educational goal, as she successfully received her

Certified Clinical Medical Assistant Certification

in June of 2018.

Jennifer Fletcher, CCMA, Carilion Orthopedic Clinic

Almost immediately after completing her certification, she secured an interview, and we worked

together to prepare. We practiced on what questions to anticipate, what clothes she should wear, and

how to have a strong interview finish. Her interview was successful, and Jennifer was hired at

Carilion Orthopedic Clinic as a Medical Assistant. Her diligence and focus on advancing her career

has everything to do with how quickly she was hired. She has the grit and hustle that employers

desire, and also a warm personality that is easygoing yet professional.

This is a wonderful story as it is, but it will not end here. Jennifer will thrive in the healthcare field

and will continue her drive to learn new responsibilities and higher pay. She is very thankful for our

program. She states that she would not have been able to achieve this goal for herself and family

without the support and guidance of Virginia Career Works. She continues to be a vocal supporter

of our services in the community, and is excellent example of how our programs are helping

families to have better lives.

Area Layoffs and Closures – March 31, 2019

Company Event Affected Employees

Announcement or Effective

Date

Status

Southwestern Virginia Training Center

Hillsville

Closure 300 June 2018 Completed

Norsdon Xaloy Pulaski

Closure 146 December 2017 Completed

Dish Network Christiansburg

Layoffs 400-450 Media announcement

March 13, 2018

Completed

Wade’s Grocery Dublin

Closure 42 April 2018 Completed

Magic Mart Galax

Closure Not Announced

June 2018 Completed

Rite Aid Marion

Closure 20 June 16, 2018 Completed

Bristol Compressors Washington County

Closure 470 (+22 temp agency employees)

Media announcement July 31, 2018

Completed

Core Health and Fitness Independence

Closure 102 (+29 temp agency employees)

Media Announcement, December 12,

2018

Closure date: June 2019

American Tire Wytheville

Closure 16 January, 2019 Completed

TRW Automotive Atkins

Layoffs 3-12 January, 2019 Completed

Mountain CAP Marion

Layoffs 5 November, 2018 Completed

Business Contacts: 1st Quarter 2019

January • Wize Solutions: Finalized an incumbent worker training project (using Pathways funds) to assist

the company in training 4 employees on a software platform that will help them go after new contracts.

• HAPCO: Met with company along with VEDP staff to talk about workforce issues, particularly recruiting. Working with company on solutions including the planning and marketing of an onsite job fair in February.

• Spectrum Brands: Finalized an incumbent worker training project (using GO VA funds) to assist the company in sending 6 employees through MT1 training.

• InMotion: Finalized an incumbent worker training project (using GO VA funds) to assist the company in sending 8 employees to Lean Six Sigma Green Belt training.

• Cogar Manufacturing: Met with company representatives, along with GenEDGE, to talk about workforce issues and the services available to them through the HEART project. Company will be attending the upcoming Federal Contracting training as well as working with GenEDGE on exploring new markets.

• Clarke Precision Machine: Talked with company owner about the potential of On-The-Job-Training as a possible solution for recruiting issues.

• Volvo Trucks: Met with HR staff to talk about plans for a job fair in March. Also worked with staff to allow the welding instructor from SVAM Center of Excellence to participate in the company’s welding testing to better understand the company’s welding process.

• Utility Trailer Manufacturing-Atkins: Working with HR staff to plan and market an onsite job fair in February.

• ProChem: Talked with HR staff about a potential incumbent worker project to help their welder get a second certification that will alleviate the company’s need to outsource any of their welding.

• American Merchant: Working with company staff on the planning of an onsite job fair. We will do outreach to those that have previously applied as well as new jobseekers. Will help schedule and provide staff for the event.

• Leadership Development Roundtable: Galax event participants – Darco Southern, Klockner Pentaplast, Grayson County Sheriff’s Office, Workforce Unlimited, Rotometrics, Albany Furniture, Skyline Nursing & Rehab, Rooftop of Virginia, Vanguard Furniture, Grayson County and Access Home Healthcare.

• Leadership Development Roundtable: Dublin event participants – Spectrum Brands, Wall Residences, HEYTex USA – BondCote, Blue Mountain Organics, Ethan Allen, MCW Retail and Rockingham RediMix.

February

• American Merchant: Worked with company staff on the planning of an onsite job fair. Worked with partners to reach out new applicants and I reached out to those that had previously applied. Worked with partners to provide support staff for the two day interviewing event. Company interviewed over 80 individuals and gathered resumes/applications for other walk-in traffic.

• Utility Trailer Manufacturing – Atkins: Assisted company with planning and marketing their on-site job fair. Partners assisted in getting the word out. The company had over 200 job seekers attend.

• HAPCO: Assisted company with marketing their on-site job fair. Partners also assisted in sharing the flyer.

• New River Computing: Working with staff on a possible Incumbent Worker Training. • Volvo Trucks North American: Assisted company in planning an interviewing event and reaching

out to jobseekers about opportunities. The company is trying to fill an immediate need as well as build their applicant pool.

• Quadrant EPP: Working with staff on two possible Incumbent Worker Training projects. • Strongwell: Working with staff on a possible Incumbent Worker Training project. • Hollingsworth & Vose: Assisted company in connecting to the VEC’s Veteran’s representatives to

talk about Veteran recruiting. Also connected the company with the Valley to Virginia project to learn more about possible funding assistance for their apprenticeship program. And, scheduled a meeting with GenEdge to talk with the company’s science/technology staff about resources available through the HEART project.

• General Engineering: Worked with company on an approved Incumbent Worker Training project that will allow one employee to attend Certified Welding Inspector training.

• Micronic Technologies: Worked with company on an approved Incumbent Worker Training project that will allow one employee to attend Certified Welding Inspector training.

• Floyd EMS: Reached out staff about assistance in training staff through the Pathways project. • Ozmo: Met with HR staff to talk about workforce services and other available resources. • Moog: Working with staff on a possible Incumbent Worker Training project. • HEYTex USA (BondCote): Working with staff on a possible Incumbent Worker Training project. • New River Valley Job Fair Expo: Working with partners throughout the New River Valley to plan

and implement the Annual Job Fair Expo to be held at NRCC on April 3. • Spring Career Fairs: Working with partners to plan and implement job fairs near both of WCC’s

campuses (Crossroads Institute and Wytheville). Crossroads event will be held on April 4 and the Wytheville event on April 18.

March • Ozmo: Met with company to discuss workforce services available. Talked specifically about

incumbent worker training and the Pathways Project. (Referral from Montgomery County Economic Development)

• American Merchant: Worked with company staff on the planning of a second onsite job fair. Assisted company in pre-screening applicants and organizing current applications and resumes. Worked with partners to provide support staff for the two day interviewing event. Also arranged a tour of SVAM Center of Excellence for HR Manager and a discussion of the training available.

• Micronic Technologies: Worked with company to complete an Incumbent Worker Training Application and enroll one employee in Certified Welding Inspector training.

• General Engineering: Worked with company to complete an Incumbent Worker Training application and enroll one employee in Certified Welding Inspector Training.

• Volvo Trucks North America: Worked with company to plan and execute an interviewing event. Company interviewed 171 applicants. Working on plans for a similar event in April. Also

arranged for a tour of the SVAM Center of Excellence and presentation about the training available.

• New River Computing: Working with the company on a possible Incumbent Worker Training project to send one employee to train as a SharePoint Administrator.

• Hollingsworth & Vose: Met with Research and Development staff and GenEdge partner to talk about the workforce services and other services available to company through the Heart Project and other grants.

• Anne Vaughan Designs: Met with company representative to talk about workforce needs and available resources. Helped the company register to post job openings on Virginia Career Connections and for possible WOTC. Shared current job openings with workforce partners. Worked with Curriculum Specialist to find pre-hire assessment resources for the company. (Referral from Floyd County Economic Development)

• Quadrant EPP: Worked with company to complete an Incumbent Worker Training Application and enroll one employee in Lean Six Sigma Black Belt training.

• New River Valley Job Fair Expo: Continue working with partners throughout the New River Valley to plan and implement the Annual Job Fair Expo to be held at NRCC on April 3.

• Spring Career Fairs: Continue working with partners to plan and implement job fairs near both of WCC’s campuses (Crossroads Institute and Wytheville). Crossroads event will be held on April 4 and the Wytheville event on April 18.

• Smyth County Leadership Development workshop: Working with partners (The Chamber of Commerce of Smyth County, GenEdge, SVAM CoE) to plan and market a workshop focusing on Leadership Development for businesses. The event is scheduled on April 23 in Marion, VA.

Pathways to the American Dream

Building a pipeline of skilled workers to help businesses fill existing job openings and meet job needs for expansion.

Progress Report - April 2019

Prior Learning Assessment System

Developing a Regional Consortium of the nine community colleges

Providing Technical Assistance and Professional Development to buildlocal capacity

Online Portal Built out space for regional

businesses

Competencies, Career Pathway,and Employment Information

Business Services

5% Increase in Business Engagement from lastQuarter

Almost 500 businesses received engagementservices

Job-Seeker Services

Developing Transformational Relationships with Businesses

Providing Training and Credentialing toward Middle-Skilled Employment

Median Wage Year 3 Goal: $23.44Year 3 Actual: $22.30

Jenny Bolte, Project Manager * (540) 838-9400 * [email protected]

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Bridging the Gaps:

Helping a Local Company Improve Service Delivery by Upskilling Its Employees

Jenny Bolte After a Radford Chamber of Commerce breakfast where our Business Services Specialist Kimber Simmons gave a presentation, President of New River Computing Jeff Wynn discussed with Kimber his company’s training needs. Kimber then described how the New River/Mount Rogers Workforce Development Board’s Pathways to the American Dream program might be able to assist them. New River Computing is a small, locally owned company providing IT Support, Computer Repair, and Managed Services to businesses in the New River Valley and Roanoke. Its services help businesses increase revenue, decrease costs, and minimize risk. Its need to upskill several employees would make a difference not only in their service delivery but also in their bottom line. New River Computing identified four of its 13 employees who could benefit from training to upskill and either be more proficient on their job or transition into a new position. Lindsay received an IT Infrastructure Library 2011 Foundations Certification; Scott is in the process of achieving his CompTia Project+ Certification; Corey received the Installing and Configuring Windows 10 Certification; and Alex received the MCSA Windows Server Certification. When asked what it meant to be able to participate in Pathways, Lindsay stated that “it was wonderful and a total privilege. I don’t think I’d have been able to attend my training without this grant.” Corey stated that it gave him “the ability to further [his] training.” Scott responded that it “was great to have an opportunity to learn more about Project Management concepts and tools as well as have discussions about IT projects with the instructor and other classmates.” He further added that “lessons learned have found their way into improving our work processes.” Alex replied that Pathways provided “a training opportunity that otherwise would have been unavailable. I learned a lot and took a huge leap forward in my career path.” Training for each employee helped them in different ways. For Lindsay, she was able to get perspective on what the nature of working in IT is like. “It’s truly more of a lifecycle than a constant march forward like I thought before. Also, it feels so legit to have a certification, which I honestly never imagined having.” Training for Corey helped him in his IT career by advancing his knowledge and helping him learn how to “do certain things that [he] didn’t know [he] could do.” Scott believes that his training helped give him the “ideas and confidence to make changes” in processes, which have greatly benefitted the company. For Alex, the training was “the stepping stone needed to bridge the gap from a technician to an engineer in the company.” This goal was one that Alex had within the company, and the training helped him make a “big jump in [his] career path.” Alex added that the training also “helped my personal life with a big confidence boost. This came not just from the result of the course but more from the process. My class was 10 days in a row of full-time coursework with lots of reading and studying also required. I believe this was the most intense amount of learning and studying I have ever done in such a condensed period. The confidence comes from buckling down and being able to keep up and pass the assessments. It really made me feel that with the right amount of passion and work ethic, I can accomplish more than I realized.” At the time of

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training, Alex served as an IT Technician on the pathway toward IT Engineer, and the training was “the final push [he] needed to officially move to the new position.” When asked how their training and certifications have benefitted their company, they all believe that they are able to provide better quality service. Alex noted that the additional skillset has aided him in being able to evaluate some of the related concepts while troubleshooting. “This has allowed my company to offer better quality services and adapting them to give forward-thinking solutions.” Scott elaborated that the training has played an important role in helping to improve the Project Management service delivery for New River Computing and stated, “I also believe that the process changes we are embarking on will make things easier as we expand. New employees will more quickly understand our method and be able to contribute sooner and with more satisfaction.” New River Computing President Jeff Wynn agreed by stating, “The Pathways Grant made it possible to provide employee training that was flat-out not in the budget—training that was immediately put to use to provide better service to our customers. Being able to afford this training was a demonstrable win for our employees, our customers, our company and, ultimately, the New River Valley. I’m thankful for the Workforce Development Board and the Pathways Grant.” It is clear that the staff at New River Computing takes great pride in their work, their company, and in helping other companies succeed. As noted on their website, “The success of your business is important to the economic growth of our area.” We at the New River/Mount Rogers Workforce Development Board believe that to be true and are delighted to have helped New River Computing and four of its employees through our Pathways to the American Dream program. Clearly, this opportunity was a win-win for all.

Pathways to the American Dream is an America’s Promise H-1B Job-Driven grant funded to the New River/Mount Rogers Workforce Development Board by the US Department of Labor. For more information on Pathways and how this program might help your business sustain or grow, contact Jenny Bolte at (540) 838-9400 or [email protected].

Pictured Left to Right: Lindsay, Liz Annis (Pathways Workforce System Navigator), Corey, and Alex. (Scott served as photographer.)

Effective 1/1/19

Travel Reimbursement Request

I hereby certify that on ____________________ I traveled to attend a _______________________________________ meeting scheduled that same date. I am requesting travel reimbursement as follows: __________ X $0.58/mile = $ _______________________ Total Miles Reimbursement Requested ____________________________ Name ____________________________ ______________ Signature Date

2019 Workforce Development Board Meeting Schedule

February 27, 2019 April 24, 2019 June 26, 2019 August 28, 2019 October 23, 2019 December 11, 2019 (Joint with Elected Officials)

All meetings will be held on the fourth Wednesday* of alternating months at the Wytheville Meeting Center (behind Wytheville Community College) beginning at 10:00 a.m. *December is the second Wednesday