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NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT AREA CONSORTIUM BOARD MEETING AGENDA May 20, 2015 I. Call To Order –Chair Hutchins II. Prayer/Pledge of Allegiance III. Roll Call IV. Consent Agenda A. Approval of Minutes - March 18, 2015 B. Approve New WIB Appointments C. Approve Revised Workforce Development Board Composition D. Approve PY 15 Contract Extensions and Recommended Funding V. Public Comment Period VI. Workforce Investment Board Update – Martha Samples Chair VII. Operational Summary – Ronnie Martin VIII. Executive Summary – Marty Holliday IX. Informational Items A. Process and Documents for WIOA Transition B. Scheduled visit of Secretary Maurice Jones – August 26, 2015 C. Workforce System Updates 1. One-Stop Operator - Betty Rowe 2. Goodwill Adult Workplace Toolkit Project - Lee Williams 3. Just Hire One - Adult Offender Re-Entry Project - Betty Rowe, Lee Williams 4. Post-Secondary Vocational Training - Mark Rowh, VP Workforce Development NRCC 5. Grants Update X. Future Meetings XI. Consortium Board Members Time XII. Travel Reimbursement XIII. 2015 Consortium Board Meeting Schedule XIV. Next Meeting Date–July 15, 2015Wytheville Meeting Center10:00 a.m. XV. Adjournment

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NEW RIVER/MOUNT ROGERS WORKFORCE INVESTMENT AREA

CONSORTIUM BOARD

MEETING AGENDA

May 20, 2015

I. Call To Order –Chair Hutchins

II. Prayer/Pledge of Allegiance

III. Roll Call

IV. Consent Agenda

A. Approval of Minutes - March 18, 2015

B. Approve New WIB Appointments

C. Approve Revised Workforce Development Board Composition

D. Approve PY 15 Contract Extensions and Recommended Funding

V. Public Comment Period

VI. Workforce Investment Board Update – Martha Samples Chair

VII. Operational Summary – Ronnie Martin

VIII. Executive Summary – Marty Holliday

IX. Informational Items

A. Process and Documents for WIOA Transition

B. Scheduled visit of Secretary Maurice Jones – August 26, 2015

C. Workforce System Updates

1. One-Stop Operator - Betty Rowe

2. Goodwill Adult Workplace Toolkit Project - Lee Williams

3. Just Hire One - Adult Offender Re-Entry Project - Betty Rowe, Lee Williams

4. Post-Secondary Vocational Training - Mark Rowh, VP Workforce Development

NRCC

5. Grants Update

X. Future Meetings

XI. Consortium Board Members Time

XII. Travel Reimbursement

XIII. 2015 Consortium Board Meeting Schedule

XIV. Next Meeting Date–July 15, 2015–Wytheville Meeting Center–10:00 a.m.

XV. Adjournment

New River/Mount Rogers Workforce Investment Area Consortium Board

MEETING MINUTES

March 18, 2015

A meeting of the NR/MR WIA Consortium Board was held on March 19, 2015 at the Wytheville Meeting Center in Wytheville, VA. Those in attendance were as follows: Board Members Staff David Hutchins- Chair Jay Williams - Giles Bill Brown - Montgomery Andy McCready - Pulaski Howard Burton - Smyth Catherine Brillhart – Bristol City John Garner - Galax City

Marty Holliday Ronnie Martin Beverly Burke Guest Martha Samples – WIB Chair Betty Rowe – People, Inc Lee Williams – Goodwill Ind. of the Valleys Karen Akers - Virginia Employment Commission

At 10:06 AM, Chairman Hutchins called the meeting to order. The meeting was opened with a prayer and all present recited the Pledge of Allegiance. Chairman Hutchins asked Ms. Burke to call the roll. A quorum was present. Chairman Hutchins asked for any changes or comments on the Consent Agenda. After reviewing the WIB Composition document, Ms. Brillhart stated that Howard Bartholomay could not represent the City of Bristol as Universal Fibers is not in the city limits. Mr. Martin noted that no one had ever mentioned that detail. Mr. Martin explained that Mr. Bartholomay could represent Washington County Business (as they had a vacancy) and the City of Bristol now had an open Business Representative slot open. Mr. McCready made the motion to approve all Consent Agenda items, with the correction requested by Ms. Brillhart. Ms. Brillhart seconded the motion. The vote was called:

Bristol – yes, Carroll – yes, Galax - yes, Giles – yes, Montgomery – yes, Pulaski - yes, Smyth – yes

Chairman Hutchins opened the floor for public comment. Hearing none he proceed with the agenda.

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Chairman Hutchins asked Ms. Samples, WIB Chair, to give an update on WIB activities. Ms. Samples brought the Board up-to-date on WIB activities that had taken place in recent months, noting her concern over the legislative approval HB 1986 and the 40% training expenditure rule. A brief discussion followed. Chairman Hutchins asked Mr. Martin to give an Operational Summary. Mr. Martin gave an overview of program activities, budget and funding issues through February 28, 2015. A brief discussion followed. Chairman Hutchins asked Ms. Holliday to give an Executive Summary. Ms. Holliday gave a brief update on the Workforce Innovation and Opportunity Act, upcoming new State laws and policies that affect the workforce system and an overview of staff activities since the Board met last. A lengthy discussion followed on the potential impact of House Bill 1986 that passed the House (and it's companion bill that passed the Senate) with regards to the new 40% in Training Expenditure ruling. Chairman Hutchins reminded the members that several years ago the Board had rotated meeting at business locations, allowing for the Board to learn more about the region's businesses. He asked members if they might like to start doing that again and that it would be discussed at the May meeting. Chairman Hutchins brought the members attention to the informational items in their packet. Ms. Holliday asked the members to review the documents attached to a copy of a letter that Mr. Ronnie Martin sent to Delegate Israel O'Quinn. She reminded the members that at the January meeting they had requested that Mr. Martin send this letter to all of the Virginia Senators and Delegates that serve our area, to bring their attention to this very important issue. She then asked that they flip to the back of the packet and follow the email trail to the email response from Mr. George Taratsas, WIOA Administrator for the Virginia Community College System. Ms. Holliday noted that the important statement was that they would soon be issuing guidance to the WIB Directors that the "current competitively procured contracts could continue into the first year of WIOA." She reminded the members that at the December Joint Meeting both the WIB and the Consortium Board voted to extend the current contracts should we be allowed to do so. Ms. Rowe gave an overview of the One-Stop Operator report and presented a success story on Mr. Sherman Hall. A brief discussion followed. Ms. Williams to give an update on the Goodwill Adult Workplace Toolkit Project. She noted that Mr. Hall was a participant of this program. Ms. Rowe and Ms. Williams gave an update on the beginning activities of the Just Hire One (Re-entry) Project. Ms. Akers gave an overview of Wagner-Peyser and Veterans activities taking place at the Wytheville One-Stop Campus.

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Mr. Martin gave a brief update on the NEG Grant activities. Ms. Holliday updated the members on the DEI and Roving Computer Lab grant funded projects. Chairman Hutchins asked the staff and operators to document any and all changes that were caused by the 40% Expenditure Rule. Chairman Hutchins allowed each Member to share information about their areas.

• Mr. Williams shared that for the Summer Youth Employment Program that was sponsored Giles County (in partnership with Goodwill) had 28 participants last year and that this year 48 had already signed up.

• Ms. Brillhart asked Ms. Holliday to send her more information on the 40% Rule

• Mr. Burton stated that in working with Utility Trailer, they had only one in every

six applicants that could pass the drug test and that this continues to be a major issue in the region. He noted that he had, at one time, thought that this was just a problem with folks on some type of social assistance, but he has since changed his mind and realized that drug usage is happening in all walks of life.

Ms. Holliday reminded the members about the Travel Reimbursement request form to be completed and signed if members wanted to get reimbursed for their travel to the meeting. Chairman Hutchins continued with the agenda noting that the next meeting will be on May 20, 2015 at the Wytheville Meeting Center beginning at 10:00AM. With no further business to discuss the meeting was adjourned at 11:45AM. Respectfully Submitted,

Marty Holliday Executive Director

WIB Appointments Effective June 1, 2015 Joe Ferrell – Giles County Business

Richard Weaver – CTE Representative Note: All WIB Nominations have been approved by the Consortium Board Nominating Committee

Workforce Development Board Required

1. Business Majority

2. Representatives of the Local Workforce 20% minimum

A. Organized Labor B. Apprenticeship C. CBO – Addressing Employment Needs

Of Individuals with Barriers D. Organizations Serving Eligible Youth

3. Adult Education

4. Higher Education

5. Economic/Community Development

6. VEC

7. DARS

8. CTE Representative May Include

1. Local Educational Agencies

2. Community Based Organizations

3. Transportation

4. Housing

5. Public Assistance

6. Any Additional Members Approved by Elected Officials

WIOA – Workforce Development Board Composition

Requirement We Currently Have Business – Majority Martha Samples

Lynn White Ed Stringer David Wright Neil Sagebiel John Overton Greg Adkins David Hutchins Wilma Faulkner Tim McVey Kevin Semones Howard Bartholomay Michael Miller Robin Meadows David Sexton Carol Blankenship Jeff Dunnack David Hunt Joe Ferrell Total of 19 plus 1 Wythe County Business Vacancy

A. Not less than 20% of the members of each local board shall be representatives of the workforce within the local area, who:

(i) Shall include representatives of labor organizations (for local area in which employees are represented by labor organizations), who have been nominated by local labor federations, or (for a local area in which no employees are represented by such organizations) other representatives of employees;

Organized Labor (2)

Robbie Wyrick Robert Pierce Apprenticeship (1)

Patty Moore Community Based (2)

Rob Goldsmith Terry Smusz

(ii) Shall include a representative, who shall be a member of a labor organization or a training director, from a joint labor-management apprenticeship program, or if no such joint program exists in the area, such a representative of an apprenticeship program in the area, if such a program exists;

(iii) May include representatives of community based organizations that have demonstrated experience and expertise in addressing the employment needs of individuals with barriers to employment, including organizations that serve veterans or that provide or support competitive integrated employment for individuals with disabilities; and

(iv) May include representatives of organizations that have demonstrated experience and expertise in addressing the employment, training, or education needs of eligible youth, including representatives of organizations that serve out-of-school youth

Youth Organizations (2)

William Fields - Job Corps Mary Ann Gilmer - Goodwill Ind. Total of 7* *This would allow us to have no more than a total of 35 members on the WDB

Adult Education Institute of Higher Education Economic and Community Development State Employment Service (VEC) Title I Rehabilitation Act (DARS) TANF (DSS) CTE Representative

Shirley Carlson Melinda Leland Ken McFadyen Karen Akers Mike Rouse Michael Jennings Richard Weaver Total of 7

Total Members – 33 + 1 Vacancy

PY’15 Contract Extension Recommended Funding

Administration (One Stop Operator) $50,000 Formula

$50,000

DLW Program People Inc. of Virginia $570,000 Adult $670,755 People Inc. of Virginia

$393,971

Goodwill Industries of the Valleys

$206,029

Goodwill “Just Hire One” Project

$ 41,875

People “Just Hire One” Project $ 28,880

PY’15 Youth Contract Recommended Funding

People Inc. of Virginia

$461,538

Goodwill Industries of the Valleys $288,462 Total Projected Available Funding

$750,000

Operational Summary – May 20, 2015 Service Levels: Thru April 30, 2015 (83% of program year completed), our Program Operators have served the following: DLW – 291 Adults – 231 Youth – 212 These service levels are the following percentage of planned PY’14 enrollments for the 4th quarter of the program year: Plan Actual DLW – 102% of plan 284 291 Adult – Goodwill – 81% 105 85

People – 113% 129 146

Youth – Goodwill – 110% 77 85 People – 106% 120 127

Performance: Thru April 30, 2015 (83% of program year completed), Program Operators have achieved the following performance levels: Attained Total Standard Exclusion* DLW – Placement Rate – 87% 130 110 4 Average Wage at Placement - $12.60

Attained Total Standard Exclusion* Adults:

Goodwill Industries of the Valleys

Placement Rate – 94% 22 17 4 Average Wage at Placement - $10.35 People, Inc. of Virginia

Placement Rate – 90% 49 43 1 Average Wage at Placement - $11.41 Youth:

Goodwill Industries of the Valleys

Placement Rate – 86% 39 32 2 Literacy/Numeracy Gains – 55% 11 6 0 Attained a Degree or Certificate – 73% 39 27 2 People Inc. of Virginia

Placement Rate – 89% 49 41 3 Literacy/Numeracy Gains – 92% 24 22 0 Attained a Degree or Certificate – 76% 38 29 0 Exclusions:

1. Institutionalized 2. Health/Medical or Family Care 3. Deceased 4. Reserve Forces Called to Active Duty 5. Relocated to a Mandated Program 6. Invalid or Missing Social Security Number

Operator performance is in line with contract planned performance goals.

Financial Thru April 30, 2015 (83% of program year completed), our Operators have expended an average of 67% of available program funds. Direct to client expenditures average 41% of total expenditures. Overall, for all programs, our Direct to Client expenditures are good. PY’14/PY’15 Funding Projected PY’14 Carry-Over Funds are as follows: Administration $120,000 Adult $105,000 DLW $ 75,000 Youth $ 50,000 Total $350,000 While no specific PY’15 allocations are available at this time, State representatives have indicated that our local share of State allocations, as a percentage of PY’14 allocations, are as follow: Adult -2% DLW +9% Youth -1.9% Our specific allocations for Area 2 may be more or less than the percentages reflected above. For PY’15 initial funding, a 5% reduction in funding for all programs was used as a preliminary estimate of PY’15 allocations. While 100% of our PY’15 Youth allocation is available effective April 1, 2015, our Notice of Obligation for the money has not yet been received. A portion of our PY’15 Adult/DLW allocation will be available on July 1, 2015 with the balance available effective October 1, 2015. Initial projections are that we will receive 8.36% of Adult funds and 15.36% of DLW funds on July 1, 2015 with the balance to be received in October, 2015. Our carry-over funds should be sufficient to ensure uninterrupted service to Adult/DLW clients during the 1st Quarter of PY’15.

Executive Summary – May 20, 2015 State Laws and Policies

• Governor's Workforce Agenda • Summary of the December 2014 release of the Joint Legislative Audit and Review

Commission (JLARC)’s report to the Governor and General Assembly on Virginia’s Workforce Development Programs.

o General Assembly 2015 House Bill 1986 (companion Senate Bill 1372) passed and is now part of

Virginia Code.

Staff Activities

• System Building/Backbone Organization Support o Continued support of all four, and leadership of two, Business Solution Units o Providing leadership and guidance for the PY15-PY17 Wytheville One-Stop

Campus MOU o Facilitated meeting with Center of Excellence and Floyd County Economic

Development Director & CTE Director o Continued participation on the Vision 2020 Steering Committee o Participation on the NRV Job Fair Expo Planning Committee o Participation (officer) on the Floyd Multidisciplinary Team o Participation on the Eligible Training Provider State Policy Workgroup

• Business Engagement/Outreach o Somic America Tour March 27 o Social Media for Business (with the Pulaski Chamber) April 2 o Volvo Meeting April 7 o V3 Manufacturing Training Event April 29 o Pulaski PEP Meeting May 7 o Christiansburg Rotary Presentation May 8 o Danny G Radio Show interview May 14 o Rowe Furniture Tour/Meeting May 15 o General Dynamics Meeting May 18 o Offering iPad for Business workshops o Wytheville/Wythe/Bland Chamber Expo May 18

• Staff training and development o Continuing (MOS Certification & Leadership Academy) o National Workforce Development Professional

Marty Holliday received Beverly Burke is in the process of completing the application

• both will work on State Certification after July 1, 2015 o Disability Etiquette - Board & Program Operator Staff

The Governor’s Workforce Agenda

In less than a decade, Virginia will need to replace over 930,000 retiring workers and will create another 500,000 new jobs. About 50 to 65% of those jobs will be specialized and skilled jobs at the technician level. These jobs require more than a high school diploma but less than a baccalaureate degree, and are accessible with the right industry certifications, licenses, apprentice credentials or postsecondary level occupational certificates. Private sector employers are looking to Virginia’s publicly funded workforce system to meet the current and future “skills gaps” between industry demand for workers with competencies to fill these jobs, and the supply of workers with the right competencies and credentials to successfully compete for these jobs. In August 2014, with the signing of Executive Order 23, Governor McAuliffe made dramatically increasing the number of Virginians attaining workforce credentials the top priority for Virginia’s publicly funded workforce system, comprised of 15 local Workforce Investment Boards (WIBs) and 24 state programs administered by eight state agencies that serve about a million Virginians each year, from middle school to retirement age. Achieving the Governor’s goal of Virginians attaining 50,000 more workforce credentials in his administration was the focus of the Governor’s Workforce Agenda for the General Assembly in 2015. The Governor’s workforce legislative and budget package for this General Assembly will improve the workforce system’s capacity to deliver workforce credentials to compete by reducing administrative costs and replication and duplication between programs, redirecting currently available, federal funds to education and training for credentials, and providing new state funds for student financial aid for non-credit certification training as well as new competitive grants for business driven workforce training solutions to meet regional workforce needs in key industry sectors for economic development. Below is a review of Governor’s Workforce Bills that passed the General Assembly and now

await the Governor’s signature.

HB 1986 (Byron) and SB 1372 (Ruff): HB 1986 and SB 1372 position Virginia’s Workforce System to deliver 50,000 new workforce

credentials. The bills repurpose nearly $4.5 million in available federal funds to regional

education and training programs for credentials to compete in the 21st century workforce. Using

available, state level federal funds, the bills also establish the workforce system’s first pay for

performance program, rewarding regions for meeting workforce credential attainment goals.

The bills require regions to designate a regional workforce convener. The bill provides common

metrics and reporting accountability so that all 24 publicly funded programs in Virginia’s

workforce system are striving towards goals--like workforce credentials, job placement, and

return on investment of taxpayer dollars--that support economic development and business

needs.

The new federal Workforce Innovations and Opportunities Act (WIOA) provides the

Commonwealth an unprecedented opportunity to produce a single, combined state plan for

Virginia’s federally funded workforce programs with a combined annual budget of $218 million.

HB 1986 and SB 1372 require the Commonwealth to develop such a combined plan, as

opposed to each workforce program submitting a separate application for federal funding. The

bills continue shaping the Virginia Board of Workforce Development to be business-driven,

streamlined, and strategic.

HB 1822 (Ward) and SB 1024 (Alexander)

The Governor seeks to dramatically increase the number of apprentices in Virginia by the end of

his administration. Registered apprenticeships offer job seekers immediate employment

opportunities, at higher than average wages, while also providing skills development and

credentials. These identical bills will increase apprenticeships by transferring administrative

responsibilities for the program from two agencies to one: the Department of Labor and

Industry. This will provide businesses with a single point of contact, expedite the process

through which businesses establish an apprentice program, and save $400,000 annually in

administrative costs. Businesses will continue to select their choice of training provider for their

apprentices.

HB 2354 (Yancey) and SB 1335 (Cosgrove)

These identical bills will expedite attainment of a postsecondary education credential by

veterans by requiring the State Board for Community Colleges to adopt a policy for the award of

academic credit to any student enrolled at a community college who has successfully completed

a military training course or program that is applicable to the student's certificate or degree

requirements and recommended for academic credit by a national higher education association

that provides such recommendations for military training courses or programs.

Workforce Budget Items

Veterans Employment Grant Fund

The Budget Conference Report includes language to accomplish the aim of two Governor’s bills by establishing a $500,000 grant program to create employment for veterans by providing businesses with 300 or fewer employees with a $1,000 incentive for each veteran hired by that employer. Incentives for hiring veterans are contingent upon the veteran being separated from military service a year or less, continuously employed by the business for at least one year, and paid the prevailing wage of the jurisdiction in which the job is located. Businesses may claim an incentive for each veteran hired up to a total of ten veterans or $10,000.

Student Financial Aid for Non-Credit Certification Training

The Governor’s proposed budget amendments included $1 million for the state’s first financial aid program for students in non-credit community college programs targeted to attainment of an industry driven certification. The Budget Conference Report added additional funds to that request, and proposes $1,075,000 for additional financial aid for community colleges. Those funds will support pilot financial aid programs for certification training at six colleges.

Competitive Grants to Regions for Business-Led Workforce Solution In Spring 2015, the Governor’s Office will release a RFP for regional competitive grants to business-driven consortia to develop and expand workforce solutions such as sector strategies, career pathways, apprenticeships and incumbent workforce training. A private sector match will be required of successful grant applicants.

Update on Actions Taken in Response to JLARC Report on Virginia’s Workforce System

The chart below summarizes legislative, executive, Virginia Board of Workforce Development (VBWD),

and agency actions, since the December 2014 release of the Joint Legislative Audit and Review

Commission (JLARC)’s report to the Governor and General Assembly on Virginia’s Workforce

Development Programs. The chart is organized by the lead assigned, by JLARC, for each of the

recommendations, and contains updates on responses, from Jan through March 2015, of the 30

recommendations made by JLARC in the report. In some cases, action has been initiated by another

entity than the lead recommended by JLARC.

The VBWD has not considered or approved any recommendations to the Governor regarding active

response to the JLARC report. Nevertheless, action has already been taken for the majority of

recommendations.

JLARC Recommended Executive Actions

The Chief Workforce Development Advisor should create a working group composed of staff from the VEC, VCCS, and the US Dept of Labor to develop a plan by July 1, 2015 to achieve full-time co-location of VEC offices and all One Stop Career Centers. Until full-time co-location is achieved, VEC and VCCS should ensure that each One Stop Career Center has at least one full-time staff person from VEC on site and each VEC office that is not co-located has a full-time WIA staff person on site (#19)

The Governor’s Office, VEC, and VCCS have been meeting on this issue. Consultation with US DOL is scheduled.

JLARC Recommended Legislative Actions

The General Assembly may wish to consider including language in the Appropriation Act to direct state agencies that receive general funds for the administration of workforce programs to collect data on the total amount of general funds spent by local entities, to distinguish between administrative and program related expenditures, and to report data at the lowest possible level (#1)

A National Governor’s Association (NGA) grant led by the Governor’s Office, in collaboration with VCCS, requires the workforce system to produce an asset map of funding and other resources to support middle skills jobs and workforce credentials. The components of this recommendation will be used in the development of the system wide asset map.

The General Assembly may wish to include language in the Appropriations Act to direct state agencies that receive general funds for the administration of workforce development programs to collect data on the total amount of general funds spent by local entities, to distinguish between administrative and program-related expenditures, and to report data at the lowest possible level of detail. (#2)

See above.

The General Assembly may wish to consider amending the Code of Virginia to require the VEC to serve as a labor market resource and to actively

The Governor’s Office, VEC, and other key workforce development system partners and stakeholders are working to develop Version 1.0 of

assist state and local workforce development entities in targeting their resources to programs that reflect the state’s labor market. (#9)

regional and state supply and demand dashboards. Additionally, VEC is following an internal plan to enhance its business intelligence systems. Identification of user needs versus VEC system processes and capabilities has been explored in cross-agency focus groups, but not formalized as a report or recommendations.

The General Assembly may wish to consider amending the Code of Virginia to require the VBWD to evaluate, every two years, the extent to which the state’s workforce development programs emphasize education and training opportunities aligned with employers’ workforce needs. (#10)

The Governor’s Office, VEC, and other key workforce development system partners and stakeholders are working to develop Version 1.0 of regional and state supply and demand dashboards as a necessary first step in addressing this recommendation.

The General Assembly may wish to consider amending the Code of Virginia to designate the VCCS as the single state agency responsible for administering all aspects of the registered apprenticeship program, and transferring these responsibilities to VCCS from Virginia Department of Labor and Industry (VDOLI). (#11)

Successful legislation in the 2015 General Assembly, signed by the Governor, transfers all aspects of the registered apprenticeship program from VCCS to VDOLI effective July 1, 2015. HB _ and SB _ were Governor’s bills, patroned by Senator Kenneth Alexander and Delegate Jeion Ward.

The General Assembly may wish to consider language in the Appropriations Act to create a competitive grant program that would award funds to local workforce development entities that propose to create and administer education and training services for a group of employers from the same industry for the purpose of reducing labor shortages in the industry. (#12)

The Governor’s Office will soon announce a $1 million grant initiative to provide matching fiscal support to small businesses or consortia of businesses for pre-employment or incumbent training to address skills gaps for occupations in industry sectors aligned with state and regional economic development plans.

The General Assembly may wish to consider amending the Code of Virginia to require the Virginia Board of Workforce Development to designate a single entity in each region to lead the development of a local plan for employer engagement including: (1) policies and protocols to be followed by all local workforce development agencies in the region; (2) strategies for involving employers in the formation of new workforce development initiatives; (3) identification of activities to address employers’ specific workforce needs; format and content of a single, user-friendly resource to help employers identify and access available workforce development services. Each regional entity should submit its employer engagement plan to the Board for review every four years, and the Board should recommend changes to the plans, if needed, to ensure consistency across regions. (#13)

Most components of this recommendation appear in legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor.

The General Assembly may wish to consider amending the Code of Virginia to require the VBWD to (1) direct each workforce investment region to designate a single entity to lead the region’s workforce development efforts; (2) through their designated lead entities, direct each workforce investment region to create a single regional workforce development council for each region responsible for identifying initiatives that could be undertaken collaboratively; (3) in collaboration with state and local entities that administer the state’s workforce programs, develop guidelines for regions to follow in establishing and operating regional councils; and (4) amend existing eligibility criteria for Workforce Investment Act incentive funds to include regions’ designation of a lead workforce development entity and formation of regional workforce development councils. (#14)

Most components of this recommendation appear in legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor. The legislation allow WIBs to either identify themselves or another entity as the region’s convener for workforce development.

The General Assembly may wish to consider amending the Code of Virginia to delegate several responsibilities of the VBWD to other state agencies, such as the VEC and VCCS. (#21)

Some components of this recommendation appear in legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor

The General Assembly may wish to consider amending the Code of Virginia to establish the Career Pathways Work Group as a formal advisory council to the VBWD. (#22)

Legislation to achieve this recommendation was introduced and failed in the General Assembly in the 2013 Session, and this recommendation failed to attract support from key legislators who have been queried as to its value and viability.

The General Assembly may wish to consider amending the Code of Virginia to clarify the role of the VEC in contributing to the state’s development of a coordinated system of workforce development programs and specify the responsibilities that fall outside of the scope of the agency’s program administrative functions (#23)

The Governor’s Office and VEC are working on policy addressing this recommendation.

The General Assembly may wish to consider amending the Code of Virginia to authorize the VBWD to hire a director and staff to support the Board in fulfilling its most strategic and necessary responsibilities, especially those that span multiple agencies and programs. (#24)

This recommendation was accomplished through legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor.

The General Assembly may wish to consider amending the Code of Virginia to require the VBWD to meet at least once every three months. (#25)

This recommendation was accomplished through legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor

The General Assembly may wish to consider amending the Code of Virginia to give the VBWD

No action to report.

responsibility for developing new policies related to the following aspects of workforce development for those state agencies that are responsible for administering workforce programs: (1) engagement with the business community; (2) alignment of education and workforce training opportunities with the needs of the business community; (3) coordination and collaboration between workforce programs intended to improve the efficiency and effectiveness of those programs; and (4) accountability for and transparency of the expenditures of public funds for workforce programs and their performance. (#27)

The General Assembly may wish to consider including language in the Appropriations Act to require the Chief Workforce Development Advisor to evaluate progress made by the VBWD and the state and local workforce development agencies toward achieving a more coordinated, efficient, and responsive system. (#28)

Some components of this recommendation appear in legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor

The General Assembly may wish to consider amending the Code of Virginia to include representatives of the information technology and science, technology, engineering, and math fields on the VBWD (#29)

No action to report. There is debate about relevance of this recommendation to the Workforce System’s current focus on “middle skills” (technician, technologist, and trades) jobs.

The General Assembly may wish to consider amending the Code of Virginia to require the Chief Workforce Development Advisor to appoint to an advisory council to the VBWD (1) representatives of VDOE, VEC, VCCS, SCHEV, VEDP, VDARS, VDBVI, and VDSS; and (2) representatives from local entities including staff from local WIBs, one or more community colleges; one or more school divisions; and one or more local economic development representatives. (#30)

No action to report. Most of this membership is currently represented on state level Career Pathways Work Group and state WIOA Implementation Work Group, both convened through the Governor’s Office.

JLARC Recommended Board Actions

The VBWD should, in consultation with the Secretary of Education and VDOE, develop a statewide policy emphasizing that school divisions are expected to regularly participate in workforce development initiatives being undertaken in the state’s workforce regions. The policy should include guidelines for the manner in which school divisions are expected to participate and the types of initiatives in which school division participation is most expected. (#16)

Successful legislation (Patrons: Senator Frank Ruff and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor emphasizes the need for regional workforce development systems to include “education at all levels.” This is also a requirement in Certification of Local Board policy to be considered by the VBWD in April ’15.

The VBWD should, in consultation with the Successful legislation (Patrons: Senator Frank Ruff

Secretary of Commerce and Trade and VEDP, develop a statewide policy emphasizing that regional economic development agencies are expected to regularly participate in workforce development initiatives undertaken in the state’s workforce regions. This policy should include guidelines for the manner in which regional economic development agencies are expected to participate and the types of initiatives in which participation is expected. (#18)

and Delegate Kathy Bryon) passed by the General Assembly and signed by the Governor emphasizes the need for regional economic development to participate in regional workforce development. This is also a requirement in Certification of Local Board policy to be considered by the VBWD in April ’15.

The VBWD should designate a committee that focuses exclusively on the state’s most important short-term and long-term workforce development priorities and that establishes the priorities of the Board as a whole (#26)

The intent of this recommendation will be addressed through the VBWD’s upcoming three year strategic planning process

JLARC Recommended Agency Actions

VDOE should require school divisions and the VCCS should require community colleges to include a minimum number of employers on career and technical education (CTE) advisory committees and to convene committees at least every six months. (#4)

VDOE and VCCS have met to discuss strategies to improve business engagement and effectiveness of college and school division CTE committees. One outcome has been an increased number of regional CTE committees advising multiple school divisions and the community college and allowing employers to engage with all public education partners through one committee.

VDOE should amend their regulations governing CTE to require (1) local CTE advisory committees to submit to their school division any recommendations for improving the relevancy of CTE program offerings resulting from the committees’ annual review of courses and (2) school divisions to submit these recommendations to VDOE to verify that reviews of course relevancy are being undertaken. (#5)

This recommendation is being addressed through the state’s annual Perkins plan, to be submitted in April 2015. The recommendation has also been addressed with the state’s CTE Advisory Committee.

VDOE should develop specific criteria for determining whether new CTE courses proposed by school divisions are justified and only approve courses for which justification is demonstrated. The criteria should include demonstrating that there is employer demand for the courses and that there will be job openings in the region in occupations associated with the course. (#6)

See above

VDOE should amend regulations governing CTE to require school divisions to incorporate labor market information (LMI) in the criteria used to select CTE programs. (#7)

See above

VCCS should require community colleges to use a structured process, such as the Developing a

A VCCS survey of colleges determined that almost all of them are using DACUM process to develop

Curriculum Process, for reviewing the relevance of their CTE courses and the curricula used in those courses at least annually. Community colleges should incorporate analysis of employer input and LMI in these reviews. (#8)

curriculum. Analysis of employer input and LMI is a required component of approval of new programs by SCHEV.

The VCCS should, in consultation with the VBWD and local WIB directors, identify and share best practices that are being implemented by WIBs to expand their role beyond WIA programs in order to influence and advance broader workforce development initiatives in their regions (#15)

The Governor’s Office and VCCS have initiated a cross-agency, cross program WIOA implementation team that is appropriate to responding to this issue. VCCS, VEC, and Governor’s Office have agreed to explore repurposing statewide training provided to WIOA leaders and practitioners to development of local WIB leaders and staff understanding and skills sets related to convening and guiding workforce initiatives.

The VEC and VCCS should establish formal, written policies and procedures specifying how clients should be referred to other workforce development programs and how referrals should be monitored by the respective agencies. These policies and procedures should be followed by all local VEC offices and One Stop Career Centers (#20)

The VBWD will vote on Quality Standards for One Stop Career Centers at its April 2015 meeting. Those standards are an initial, but not complete, response to this recommendation

Resource Person:

Elizabeth Creamer

Advisor for Workforce Development, Secretary of Commerce and Trade

[email protected]

804 692 2563

2015 SESSION

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2 An Act to amend and reenact §§ 2.2-435.7, 2.2-435.8, 2.2-2238.1, 2.2-2470, 2.2-2471, 2.2-2472, and3 60.2-113 of the Code of Virginia and to amend the Code of Virginia by adding in Chapter 4.2 of4 Title 2.2 sections numbered 2.2-435.9 and 2.2-435.10 and by adding sections numbered 2.2-2471.1,5 2.2-2472.1, and 2.2-2472.2, relating to workforce development; coordination of statewide delivery of6 workforce development and training programs and activities.

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9 Be it enacted by the General Assembly of Virginia:10 1. That §§ 2.2-435.7, 2.2-435.8, 2.2-2238.1, 2.2-2470, 2.2-2471, 2.2-2472, and 60.2-113 of the Code of11 Virginia are amended and reenacted and that the Code of Virginia is amended by adding in12 Chapter 4.2 of Title 2.2 sections numbered 2.2-435.9 and 2.2-435.10 and by adding sections13 numbered 2.2-2471.1, 2.2-2472.1, and 2.2-2472.2 as follows:14 § 2.2-435.7. Responsibilities of the Chief Workforce Development Advisor.15 A. The Governor's responsibilities of as carried out by the Chief Workforce Development Advisor16 shall include:17 1. Developing a strategic plan for the statewide delivery of workforce development and training18 programs and activities. The strategic plan shall be developed in coordination with the development of19 the comprehensive economic development policy required by § 2.2-205. The strategic plan shall include20 performance measures that link the objectives of such programs and activities to the record of state21 agencies, local workforce investment development boards, and other relevant entities in attaining such22 objectives;23 2. To the extent permissible under applicable federal law, determining Determining the appropriate24 allocation, to the extent permissible under applicable federal law, of funds and other resources that have25 been appropriated or are otherwise available for disbursement by the Commonwealth for workforce26 development programs and activities;27 3. Ensuring that the Commonwealth's workforce development efforts are implemented in a28 coordinated and efficient manner by, among other activities, taking appropriate executive action to this29 end and recommending to the General Assembly necessary legislative actions to streamline and eliminate30 duplication in such efforts;31 4. Facilitating efficient implementation of workforce development and training programs by cabinet32 secretaries and agencies responsible for such programs;33 5. Developing, in coordination with the Virginia Board of Workforce Development, (i) certification34 standards for programs and providers and (ii) uniform policies and procedures, including standardized35 forms and applications, for one-stop centers;36 6. Monitoring, in coordination with the Virginia Board of Workforce Development, the effectiveness37 of each one-stop center and recommending actions needed to improve their effectiveness;38 7. Establishing measures to evaluate the effectiveness of the local workforce investment development39 boards and conducting annual evaluations of the effectiveness of each local workforce investment40 development board. As part of the evaluation process, the Governor shall recommend to such boards41 specific best management practices;42 8. Conducting annual evaluations of the performance of workforce development and training43 programs and activities and their administrators and providers, using the performance measures44 developed through the strategic planning process described in subdivision 1. The evaluations shall45 include, to the extent feasible, (i) a comparison of the per-person costs for each program or activity, (ii)46 a comparative rating of each program or activity based on its success in meeting program objectives,47 and (iii) an explanation of the extent to which each agency's appropriation requests incorporate the data48 reflected in the cost comparison described in clause (i) and the comparative rating described in clause49 (ii). These evaluations, including the comparative rankings, shall be considered in allocating resources50 for workforce development and training programs. These evaluations shall be submitted to the chairs of51 the House and Senate Commerce and Labor Committees and included in the biennial reports pursuant to52 subdivision 10;53 9. Monitoring federal legislation and policy, in order to maximize the Commonwealth's effective use54 of and access to federal funding available for workforce development programs; and55 10. Submitting biennial reports, which shall be included in the Governor's executive budget56 submissions to the General Assembly, on improvements in the coordination of workforce development

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57 efforts statewide. The reports shall identify (i) program success rates in relation to performance measures58 established by the Virginia Board of Workforce Development, (ii) obstacles to program and resource59 coordination, and (iii) strategies for facilitating statewide program and resource coordination.60 B. The Chief Workforce Development Advisor shall report to the Governor.61 § 2.2-435.8. Workforce program evaluations; sharing of certain data.62 A. Notwithstanding any provision of law to the contrary, the agencies specified in subsection D may63 share data from within their respective databases solely to (i) provide the workforce program evaluation64 and policy analysis required by subdivision A 8 of § 2.2-435.7 and clause (i) of subdivision A 10 of65 § 2.2-435.7 and (ii) conduct education program evaluations that require employment outcomes data to66 meet state and federal reporting requirements.67 B. Data shared pursuant to subsection A shall not include any personal identifying information, shall68 be encrypted, and shall be transmitted to the Governor or his designee. Upon receipt of such data, the69 Governor or his designee shall re-encrypt the data to prevent any participating agency from connecting70 shared data sets with existing agency files. For the purposes of this section:71 1. "Identifying information" means the same as that term is defined in § 18.2-186.3,; and72 2. "Encrypted" means the same as that term is defined in § 18.2-186.6.73 C. The Governor or his designee and all agencies authorized under this section shall destroy or erase74 all shared data upon completion of all required evaluations and analyses. The Governor or his designee75 may retain a third-party entity to assist with the evaluation and analysis.76 D. The databases from the following agencies relating to the specific programs identified in this77 subsection may be shared solely to achieve the purposes specified in subsection A:78 1. Virginia Employment Commission: Unemployment Insurance, Job Service, Trade Act, and79 Veterans Employment Training Programs;80 2. Virginia Community College System: Postsecondary Career and Technical Education, Workforce81 Investment Innovation and Opportunity Act Adult, Youth and Dislocated Worker Programs;82 3. Department for Aging and Rehabilitative Services: Vocational Rehabilitation and Senior83 Community Services Employment Program;84 4. Department for the Blind and Vision Impaired: Vocational Rehabilitation;85 5. Department of Education: Adult Education and Family Literacy, Special Education, and Career86 and Technical Education;87 6. Department of Labor and Industry: Apprenticeship;88 7. Department of Social Services: Supplemental Nutrition Assistance Program and Virginia Initiative89 for Employment Not Welfare;90 8. Virginia Economic Development Partnership: Virginia Jobs Investment Program;91 9. Department of Juvenile Justice: Youth Industries and Institutional Work Programs and Career and92 Technical Education Programs;93 10. Department of Corrections: Career and Technical Education Programs; and94 11. The State Council of Higher Education for Virginia.95 § 2.2-435.9. Annual report by publicly funded career and technical education and workforce96 development programs; performance on state level metrics.97 Beginning November 1, 2016, and annually thereafter, each agency administering any publicly98 funded career and technical education and workforce development program shall submit to the99 Governor and the Virginia Board of Workforce Development a report detailing the program's

100 performance against state-level metrics established by the Virginia Board of Workforce Development101 and the Chief Workforce Development Advisor.102 § 2.2-435.10. Administration of the Workforce Innovation and Opportunity Act; memorandum of103 understanding; executive summaries.104 A. The Chief Workforce Development Advisor, the Commissioner of the Virginia Employment105 Commission, and the Chancellor of the Virginia Community College System shall enter into a106 memorandum of understanding that sets forth (i) the roles and responsibilities of each of these entities107 in administering a state workforce system and facilitating regional workforce systems that are108 business-driven, aligned with current and reliable labor market data, and targeted at providing109 participants with workforce credentials that have demonstrated value to employers and job seekers; (ii)110 a funding mechanism that adequately supports operations under the federal Workforce Innovation and111 Opportunity Act of 2014 (P.L. 113-128) (WIOA); and (iii) a procedure for the resolution of any112 disagreements that may arise concerning policy, funding, or administration of the WIOA.113 B. The Chief Workforce Development Advisor, the Virginia Employment Commission, and the114 Virginia Community College System shall collaborate to produce an annual executive summary, no later115 than the first day of each regular session of the General Assembly, of the interim activity undertaken to116 implement the memorandum of understanding described in subsection A and to administer the WIOA.117 § 2.2-2238.1. Special economic development services in rural communities; strategic plan.

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118 A. In order to assist the rural communities of the Commonwealth, the Authority shall may develop a119 program for reviewing existing economic development programs of rural communities, upon request.120 The program shall include (i) a review and evaluation of existing industrial sites and infrastructure,121 including existing streets, water and sewer systems, electricity, natural gas and communications facilities122 that will provide high-speed or broadband Internet access to rural and underserved areas of the123 Commonwealth; (ii) an assessment of the existing workforce and the provision of information on state124 and federal programs such as tax incentives that may be available to local or prospective employers to125 assist in hiring and training in areas of high unemployment; (iii) assistance in identifying community126 resources and the type of industries that may benefit from locating in a community with such resources;127 and (iv) marketing assistance to help rural communities improve their visibility to expanding industries128 looking for new facilities.129 B. The Authority, the Center for Rural Virginia, the Virginia Department of Housing and Community130 Development, the Virginia Resources Authority, the Department of Small Business and Supplier131 Diversity, the Virginia Tobacco Indemnification and Community Revitalization Commission, the Virginia132 Employment Commission, the Virginia Tourism Corporation, the Virginia Community College System,133 institutions of higher education within rural regions of the Commonwealth, and the Department of134 Agriculture and Consumer Services shall jointly develop and implement a rural economic development135 strategic plan that at a minimum addresses: (i) education, including pre-kindergarten, primary, secondary136 and post-graduate resources, and comprehensive workforce development programs, as they may pertain137 to the Workforce Investment Innovation and Opportunity Act; (ii) infrastructure, including capital for138 water and sewer upgrading, waste management, law enforcement, housing, primary and secondary roads,139 and telecommunications; (iii) traditional industrial development and industry retention programs,140 including assistance in financing and in workforce training; (iv) recreational and cultural enhancement141 and related quality of life measures, including parks, civic centers, and theaters; (v) agribusiness142 incentives to promote the use of new technologies, and the exploration of new market opportunities; and143 (vi) a revolving loan fund or loan guarantee program to help start or expand entrepreneurial activities,144 especially small business activities in rural communities.145 § 2.2-2470. Definitions.146 As used in this article:147 "Local workforce investment development board" means a local workforce investment development148 board established under § 117 of the WIA 107 of the WIOA.149 "One stop" means a conceptual approach to service delivery intended to provide a single point of150 access for receiving a wide range of workforce development and employment services, either on-site or151 electronically, through a single system.152 "One-stop center" means a physical site where core employment and career services are provided,153 either on-site on site or electronically, and access to intensive career services, training services, and154 other partner program services are available for employers, employees, and job seekers.155 "One-stop operator" means a single entity or consortium of entities that operate a one-stop center or156 centers. Operators may be public or private entities competitively selected or designated through an157 agreement with by a local workforce board.158 "Virginia Workforce Network" includes the programs and activities enumerated in subsection G of159 § 2.2-2472.160 "WIA" means the federal Workforce Investment Act of 1998 (P.L. 105-220), as amended.161 "WIOA" means the federal Workforce Innovation and Opportunity Act of 2014 (P.L. 113-128).162 § 2.2-2471. Virginia Board of Workforce Development; purpose; membership; terms;163 compensation and expenses; staff.164 A. The Virginia Board of Workforce Development (the Board) is established as a policy board,165 within the meaning of § 2.2-2100, in the executive branch of state government. The purpose of the166 Board shall be to assist and advise the Governor, the General Assembly, and the Chief Workforce167 Development Advisor in meeting workforce training development needs in the Commonwealth through168 recommendation of policies and strategies to increase coordination and thus efficiencies of operation169 between all education and workforce programs with responsibilities and resources for employment,170 occupational training, and support connected to workforce credential and job attainment.171 B. The Board shall consist of a maximum of 26 members as follows of the following:172 1. The Board shall include two Two members of the House of Delegates to be appointed by the173 Speaker of the House of Delegates and two members of the Senate to be appointed by the Senate174 Committee on Rules. Legislative members shall serve terms coincident with their terms of office and175 may be reappointed for successive terms.;176 2. The Governor or his designee who shall be selected from among the cabinet-level officials177 appointed to the Board pursuant to subdivision 3; the178 3. The Secretaries of Commerce and Trade, Education, Health and Human Resources, and Veterans

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179 Affairs and Homeland Security, or their designees, each of whom shall serve ex officio; and the180 4. The Chancellor of the Virginia Community College System or his designee, who shall serve as ex181 officio members.;182 3. The Governor shall appoint additional members as follows: one 5. One local elected official183 appointed by the Governor; two184 6. Two representatives nominated by state labor federations and appointed by the Governor; and 14185 7. Fourteen nonlegislative citizen members representing the business community appointed by the186 Governor, to include the presidents of the Virginia Chamber of Commerce and the Virginia187 Manufacturers Association, one representative of proprietary employment training schools, one188 representative of health care employers, and the remaining members who are business owners, chief189 executive officers, chief operating officers, chief financial officers, senior managers, or other business190 executives or employers with optimum policy-making or hiring authority and who represent life sciences191 and health care, information technology and cyber security, manufacturing, and other industry sectors192 that represent the Commonwealth's economic development priorities. Business members shall represent193 diverse regions of the state, to include urban, suburban, and rural areas, and at least two of whom194 members shall also be members of local workforce investment development boards. Nonlegislative195 citizen members may be nonresidents of the Commonwealth. Members appointed in accordance with this196 subdivision shall serve four-year terms, subject to the pleasure of the Governor, and may be reappointed.197 C. If one person appointed to fill one of the enumerated positions in subsection B also qualifies to198 fill any other of the enumerated positions, such person may, at the discretion of the Governor, be199 deemed to fill any or all of the enumerated positions for which such person qualifies.200 D. The Governor shall select a chairman and vice-chairman, who shall serve two-year terms, from201 among the 14 nonlegislative citizen members representing the business community appointed in202 accordance with subdivision B 3 7. No member shall be eligible to serve more than one two-year term203 as chairman. The Board shall meet at least every three months or upon the call of the chair or the204 Governor as stipulated by the Board's bylaws. The chairman and the vice-chairman shall select at least205 five members of the Board to serve as an executive committee of the Board, which shall have the206 limited purpose of establishing meeting agendas, reviewing bylaws and other documents pertaining to207 Board governance and operations, approving reports to the Governor, and responding to urgent federal,208 state, and local issues between scheduled Board meetings.209 E. D. Compensation and reimbursement of expenses of the members shall be as follows:210 1. Legislative members appointed in accordance with subdivision B 1 shall receive such211 compensation and reimbursement of expenses incurred in the performance of their duties as provided in212 §§ 2.2-2813, 2.2-2825, and 30-19.12.213 2. Members of the Board appointed in accordance with subdivision B 2, B 3, or B 4 shall not214 receive compensation but shall be reimbursed for all reasonable and necessary expenses incurred in the215 performance of their duties as provided in §§ 2.2-2813 and 2.2-2825.216 3. Members of the Board appointed in accordance with subdivision B 3 5, B 6, or B 7 shall not217 receive compensation but shall be reimbursed for all reasonable and necessary expenses incurred in the218 performance of their duties as provided in §§ 2.2-2813 and 2.2-2825.219 Funding for the costs of compensation and expenses of the members shall be provided from federal220 funds received under the WIA WIOA.221 F. The Chief Workforce Development Advisor shall serve as lead staff to the Board. The Office of222 the Chancellor of the Virginia Community College System (i) shall provide staff support to accomplish223 the federally mandated requirements of the WIA and (ii) shall enter into a memorandum of agreement224 with the Offices of the Secretaries of Commerce and Trade and Education for the purpose of having225 personnel from the Office provide staff support to accomplish the other duties and functions of the226 Board. The memorandum of agreement shall address the scope of duties of the Offices' personnel in227 providing such staff assistance to the Board. All other agencies in the executive branch of the228 Commonwealth shall provide assistance to the Board upon request.229 § 2.2-2471.1. Executive Director; staff support.230 A. Board staffing shall be led by a full-time Executive Director to be supervised by the Chief231 Workforce Development Advisor. Additional staff support, including staffing of standing committees, may232 include other directors or coordinators of relevant education and workforce programs as requested by233 the Chief Workforce Development Advisor and as in-kind support to the Board from agencies234 administering workforce programs.235 B. The Chief Workforce Development Advisor shall enter into a written agreement with agencies236 administering workforce programs regarding supplemental staff support to Board committees and other237 logistical support for the Board. Such written agreements shall be provided to members of the Board238 upon request. Funding for a full-time Executive Director position shall be provided by the WIOA, and239 such position shall be dedicated to the support of the Board's operations and outcomes and the Board's

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240 operational budget as agreed upon and referenced in a written agreement between the Chief Workforce241 Development Advisor and the agencies administering workforce programs.242 § 2.2-2472. Powers and duties of the Board; Virginia Workforce System created.243 A. The Board shall implement a Virginia Workforce System that shall undertake the following actions244 to implement and foster workforce development and training and better align education and workforce245 programs to meet current and projected skills requirements of an increasingly technological, global246 workforce:247 1. Provide policy advice to the Governor on workforce and workforce development issues in order to248 create a business-driven system that yields increasing rates of attainment of workforce credentials in249 demand by business and increasing rates of jobs creation and attainment;250 2. Provide policy direction to local workforce investment development boards;251 3. Provide recommendations on the policy, plans, and procedures for secondary and postsecondary252 career and technical education activities authorized under the federal Carl D. Perkins Vocational and253 Applied Technology Education Act (20 U.S.C. § 2301 et seq.) to ensure alignment with the state's plan254 for coordinating programs authorized under Title I of the WIA and under the federal Wagner-Peyser Act255 (29 U.S.C. § 49 et seq.) Assist the Governor in the development, implementation, and modification of256 any combined state plan developed pursuant to the WIOA;257 4. Provide recommendations on the policy, plans, and procedures for other education and workforce258 development programs that provide resources and funding for training and employment services as259 identified by the Governor or Board;260 5. Identify current and emerging statewide workforce needs of the business community;261 6. 5. Forecast and identify training requirements for the new workforce;262 7. 6. Recommend strategies that will to match trained workers with available jobs to include263 strategies for increasing business engagement in education and workforce development;264 8. Develop WIA incentive grant applications and approve criteria for awarding incentive grants;265 9. 7. Evaluate the extent to which the state's workforce development programs emphasize education266 and training opportunities that align with employers' workforce needs and labor market statistics and267 report the findings of this analysis to the Governor every two years;268 8. Develop and approve criteria for the reallocation of unexpended WIA funds from local workforce269 investment boards pay-for-performance contract strategy incentives for rapid reemployment services270 consistent with the WIOA as an alternative model to traditional programs;271 10. 9. Conduct a review of budgets, which shall be submitted annually to the Board by each agency272 conducting federal and state funded career and technical and adult education and workforce development273 programs, that identify the agency's sources and expenditures of administrative, workforce education and274 training, and leadership funds support services for workforce development programs;275 11. Administer the Virginia Career Readiness Certificate Program in accordance with § 2.2-2477 and276 review 10. Review and recommend industry credentials that align with high demand occupations, which277 credentials shall include the Career Readiness Certificate;278 12. 11. Define the Board's role in certifying WIA WIOA training providers, including those not279 subject to the authority expressed in Chapter 21.1 (§ 23-276.1 et seq.) of Title 23;280 13. 12. Provide an annual report to the Governor concerning its actions and determinations under281 subdivisions 1 through 13 11;282 14. 13. Create procedures, quality standards, guidelines, and directives applicable to local workforce283 investment development boards and the operation of one-stops, as necessary and appropriate to carry out284 the purposes of this article; and285 15. 14. Perform any act or function in accordance with the purposes of this article.286 B. The Board may establish such committees as it deems necessary including the following:287 1. A committee to accomplish the federally mandated requirements of the WIA WIOA;288 2. An advanced technology committee to focus on high-technology workforce training needs and289 skills attainment solutions through sector strategies, career readiness, and career pathways;290 3. A performance and accountability committee to coordinate with the Virginia Employment291 Commission, the State Council of Higher Education for Virginia, the Virginia Community College292 System, and the Council on Virginia's Future to develop the metrics and measurements for publishing293 comprehensive workforce score cards and other longitudinal data that will enable the Virginia Workforce294 Network System to measure comprehensive accountability and performance; and295 4. A military transition assistance committee to focus on military transition assistance, including296 reforms to (i) improve the integration of the federal Local Veterans Employment Representative Program297 and the Disabled Veterans Outreach Program into all Virginia Workforce Centers and (ii) reduce298 workforce development and employment of veterans and on reducing process and qualification barriers to299 training and employment services.300 C. The Board and the Governor's cabinet secretaries shall assist the Governor in complying with the

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301 provisions of the WIA WIOA and ensuring the coordination and effectiveness of all federal and state302 funded career and technical and adult education and workforce development programs and providers303 comprising elements of Virginia's Career Pathways System and Workforce Network within Virginia's304 Workforce System.305 D. The Board shall assist the Governor in the following areas with respect to workforce306 development: development of the WIA Wagner-Peyser State Plan any combined state plan developed307 pursuant to the WIOA; development and continuous improvement of a statewide workforce development308 and career pathways system that ensures career readiness and coordinates and aligns career and technical309 education, adult education, and federal and state workforce programs; development of linkages to ensure310 coordination and nonduplication among programs and activities; review of local plans; designation of311 local areas; development of local discretionary allocation formulas; development and continuous312 improvement of comprehensive state performance measures including, without limitation, performance313 measures reflecting the degree to which one-stop centers provide comprehensive services with all314 mandatory partners and the degree to which local workforce investment development boards have315 obtained funding from sources other than the WIA WIOA; preparation of the annual report to the U.S.316 Secretary of Labor; development of a statewide employment statistics system; and development of a317 statewide system of one-stop centers that provide comprehensive workforce services to employers,318 employees, and job seekers.319 The Board shall share information regarding its meetings and activities with the public.320 E. Each local workforce investment development board shall develop and submit to the Governor and321 the Virginia Board of Workforce Development an annual workforce demand plan for its workforce322 investment development board area based on a survey of local and regional businesses that reflects the323 local employers' needs and requirements and the availability of trained workers to meet those needs and324 requirements;. Local boards shall also designate or certify one-stop operators; identify eligible providers325 of youth activities; identify eligible providers of intensive services if unavailable at one-stop; develop a326 budget; conduct local oversight of one-stop operators and training providers in partnership with its local327 chief elected official; negotiate local performance measures, including incentives for good performance328 and penalties for inadequate performance; assist in developing statewide employment statistics;329 coordinate workforce investment development activities with economic development strategies and the330 annual demand plan, and develop linkages among them; develop and enter into memoranda of331 understanding with one-stop partners and implement the terms of such memoranda; promote participation332 by the private sector; actively seek sources of financing in addition to WIA WIOA funds; report333 performance statistics to the Virginia Board of Workforce Development; and certify local training334 providers in accordance with criteria provided by the Virginia Board of Workforce Development.335 Further, a local training provider certified by any workforce investment development board has336 reciprocal certification for all workforce investment development boards.337 Each local workforce investment board shall share information regarding its meetings and activities338 with the public.339 F. Each workforce development board shall develop and execute a strategic plan designed to340 combine public and private resources to support sector strategies, career pathways, and career341 readiness skills development. Such initiatives shall include or address (i) a regional vision for workforce342 development; (ii) protocols for planning workforce strategies that anticipate industry needs; (iii) the343 needs of incumbent and underemployed workers in the region; (iv) the development of partners and344 guidelines for various forms of on-the-job training, such as registered apprenticeships; (v) the setting of345 standards and metrics for operational delivery; (vi) alignment of monetary and other resources,346 including private funds and in-kind contributions, to support the workforce development system; and347 (vii) the generation of new sources of funding to support workforce development in the region.348 G. Local workforce development boards are encouraged to implement pay-for-performance contract349 strategy incentives for rapid reemployment services consistent within the WIOA as an alternative model350 to traditional programs. Such incentives shall focus on (i) partnerships that lead to placements of351 eligible job seekers in unsubsidized employment and (ii) placement in unsubsidized employment for352 hard-to-serve job seekers. At the discretion of the local workforce development board, funds to the353 extent permissible under §§ 128(b) and 133(b) of the WIOA may be allocated for pay-for-performance354 partnerships.355 H. Each chief local elected official shall consult with the Governor regarding designation of local356 workforce investment development areas; appoint members to the local board in accordance with state357 criteria; serve as the local grant recipient unless another entity is designated in the local plan; negotiate358 local performance measures with the Governor; ensure that all mandated partners are active participants359 in the local workforce investment development board and one-stop center; and collaborate with the local360 workforce investment development board on local plans and program oversight.361 G. I. Each local workforce investment development board shall develop and enter into a

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362 memorandum of understanding concerning the operation of the one-stop delivery system in the local363 area with each entity that carries out any of the following programs or activities:364 1. Programs authorized under Title I of the WIA WIOA;365 2. Programs authorized under the Wagner-Peyser Act (29 U.S.C. § 49 et seq.);366 3. Adult education and literacy activities authorized under Title II of the WIA WIOA;367 4. Programs authorized under Title I of the Rehabilitation Act of 1973 (29 U.S.C. § 720 et seq.);368 5. Postsecondary career and technical education activities authorized under the Carl D. Perkins369 Vocational and Applied Technology Education Act (20 U.S.C. § 2301 et seq.);370 6. Activities authorized under Chapter 2 of Title II of the Trade Act of 1974 (19 U.S.C. § 2271 et371 seq.);372 7. Activities pertaining to employment and training programs for veterans authorized under 38 U.S.C.373 § 4100 et seq.;374 8. Programs authorized under Title 60.2, in accordance with applicable federal law;375 9. Workforce development activities or work requirements of the Temporary Assistance to Needy376 Families (TANF) program known in Virginia as the Virginia Initiative for Employment, Not Welfare377 (VIEW) program established pursuant to § 63.2-608;378 10. Workforce development activities or work programs authorized under the Food Stamp Act of379 1977 (7 U.S.C. § 2011 et seq.); and380 11. Other programs or activities as required by the WIA WIOA; and381 12. Programs authorized under Title I of the WIOA.382 J. The quorum for a meeting of a local workforce development board shall consist of a majority of383 both the private sector and public sector members. Each local workforce development board shall share384 information regarding its meetings and activities with the public.385 H. K. The Chief Workforce Development Advisor shall be responsible for the coordination of the386 Virginia Workforce Network System and the implementation of the WIA WIOA.387 § 2.2-2472.1. Regional convener designation required; development of regional workforce pipelines388 and training solutions.389 A. As used in this section, "regional convener" means the local workforce development board having390 responsibility for coordinating business, economic development, labor, regional planning commissions,391 education at all levels, and human services organizations to focus on community workforce issues and392 the development of solutions to current and prospective business needs for a skilled labor force at the393 regional level.394 B. As a condition of receiving WIOA funds, each local workforce development board shall either be395 designated as the regional convener for the WIOA region or enter into a memorandum of agreement396 supporting the public or private entity identified as serving as the regional convener.397 C. Each regional convener shall develop, in collaboration with other workforce development entities398 in the region, a local plan for employer engagement. The plan shall (i) specify the policies and399 protocols to be followed by all of the region's workforce development entities when engaging the400 region's employers, (ii) address how the region's workforce entities will involve employers in the401 formation of new workforce development initiatives, and (iii) identify what activities will be undertaken402 to address employers' specific workforce needs. Each region's plan should be reviewed by the Virginia403 Board of Workforce Development, and the board should recommend changes to the plans to ensure404 consistency across regions.405 § 2.2-2472.2. Minimum levels of fiscal support from WIOA Adult and Dislocated Worker funds by406 local workforce development boards; incentives.407 A. Each local workforce development board shall allocate a minimum of 40 percent of WIOA Adult408 and Dislocated Worker funds to training services as defined under § 134(c)(3)(D) of the WIOA that lead409 to recognized postsecondary education and workforce credentials aligned with in-demand industry410 sectors or occupations in the local area or region. Beginning October 1, 2016, and biannually411 thereafter, the Chief Workforce Development Advisor shall submit a report to the Board evaluating the412 rate of the expenditure of WIOA Adult and Dislocated Worker funds under this section.413 B. Failure by a local workforce development board to meet the required training expenditure414 percentage requirement shall result in sanctions, to increase in severity for each year of noncompliance.415 These sanctions may include corrective action plans; ineligibility to receive state-issued awards,416 additional WIOA incentives, or sub-awards; the recapturing and reallocation of a percentage of the417 local area board's Adult and Dislocated Worker funds; or for boards with recurring noncompliance,418 development of a reorganization plan through which the Governor would appoint and certify a new419 local board.420 C. The Virginia Community College System, in consultation with the Governor, shall develop a421 formula providing for 30 percent of WIOA Adult and Dislocated Worker funds reserved by the Governor422 for statewide activities to be used solely for providing incentives to postsecondary workforce training

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423 institutions through local workforce development boards to accelerate the increase of workforce424 credential attainment by participants. Fiscal incentive awards provided under this section must be425 expended on training activities that lead participants to a postsecondary education or workforce426 credential that is aligned with in-demand industry sectors or occupations within each local workforce427 area. Apprenticeship-related instruction shall be included as a qualifying training under this subsection428 if such instruction is provided through a postsecondary education institution.429 § 60.2-113. Employment stabilization.430 The Commission shall take all necessary steps through its appropriate divisions and with the advice431 of such advisory boards and committees as it may have to:432 1. Establish a viable labor exchange system to promote maximum employment for the433 Commonwealth of Virginia with priority given to those workers drawing unemployment benefits;434 2. Provide Virginia State Job Service services, as described in this title, according to the provisions435 of the Wagner-Peyser Act (29 U.S.C. 49f), as amended by the Workforce Investment Innovation and436 Opportunity Act;437 3. Maintain a solvent trust fund financed through equitable employer taxes that provide temporary438 partial income replacement to involuntarily unemployed covered workers;439 4. Coordinate and conduct labor market information research studies, programs and operations,440 including the development, storage, retrieval and dissemination of information on the social and441 economic aspects of the Commonwealth and publish data needed by employers, economic development,442 education and training entities, government and other users in the public and private sectors;443 5. Determine and publish a list of jobs, trades, and professions for which a high demand of qualified444 workers exists or is projected by the Commission. The Commission shall consult with the Virginia445 Board of Workforce Development in making such determination. Such information shall be published446 biennially and disseminated to employers; education and training entities, including public two-year and447 four-year institutions of higher education; government agencies, including the Department of Education448 and public libraries; and other users in the public and private sectors;449 6. Prepare official short and long-range population projections for the Commonwealth for use by the450 General Assembly and state agencies with programs which involve or necessitate population projections;451 7. Encourage and assist in the adoption of practical methods of vocational guidance, training and452 retraining; and453 8. Establish the Interagency Migrant Worker Policy Committee, comprised of representatives from454 appropriate state agencies, including the Virginia Workers' Compensation Commission, whose services455 and jurisdictions involve migrant and seasonal farmworkers and their employees. All agencies of the456 Commonwealth shall be required to cooperate with the Committee upon request.457 2. That on October 1, 2017, the Executive Director of the Virginia Board of Workforce458 Development shall provide members of the Virginia Board of Workforce Development with a459 detailed report evaluating the rate of the expenditures for incentives established under subsection460 C of § 2.2-2472.2, as created by this act, from July 1, 2015, through July 1, 2017.

Operational Summary – May 20, 2015 Service Levels: Thru April 30, 2015 (83% of program year completed), our Program Operators have served the following: DLW – 291 Adults – 231 Youth – 212 These service levels are the following percentage of planned PY’14 enrollments for the 4th quarter of the program year: Plan Actual DLW – 102% of plan 284 291 Adult – Goodwill – 81% 105 85

People – 113% 129 146

Youth – Goodwill – 110% 77 85 People – 106% 120 127

Performance: Thru April 30, 2015 (83% of program year completed), Program Operators have achieved the following performance levels: Attained Total Standard Exclusion* DLW – Placement Rate – 87% 130 110 4 Average Wage at Placement - $12.60

Attained Total Standard Exclusion* Adults:

Goodwill Industries of the Valleys

Placement Rate – 94% 22 17 4 Average Wage at Placement - $10.35 People, Inc. of Virginia

Placement Rate – 90% 49 43 1 Average Wage at Placement - $11.41 Youth:

Goodwill Industries of the Valleys

Placement Rate – 86% 39 32 2 Literacy/Numeracy Gains – 55% 11 6 0 Attained a Degree or Certificate – 73% 39 27 2 People Inc. of Virginia

Placement Rate – 89% 49 41 3 Literacy/Numeracy Gains – 92% 24 22 0 Attained a Degree or Certificate – 76% 38 29 0 Exclusions:

1. Institutionalized 2. Health/Medical or Family Care 3. Deceased 4. Reserve Forces Called to Active Duty 5. Relocated to a Mandated Program 6. Invalid or Missing Social Security Number

Operator performance is in line with contract planned performance goals.

Financial Thru April 30, 2015 (83% of program year completed), our Operators have expended an average of 67% of available program funds. Direct to client expenditures average 41% of total expenditures. Overall, for all programs, our Direct to Client expenditures are good. PY’14/PY’15 Funding Projected PY’14 Carry-Over Funds are as follows: Administration $120,000 Adult $105,000 DLW $ 75,000 Youth $ 50,000 Total $350,000 While no specific PY’15 allocations are available at this time, State representatives have indicated that our local share of State allocations, as a percentage of PY’14 allocations, are as follow: Adult -2% DLW +9% Youth -1.9% Our specific allocations for Area 2 may be more or less than the percentages reflected above. For PY’15 initial funding, a 5% reduction in funding for all programs was used as a preliminary estimate of PY’15 allocations. While 100% of our PY’15 Youth allocation is available effective April 1, 2015, our Notice of Obligation for the money has not yet been received. A portion of our PY’15 Adult/DLW allocation will be available on July 1, 2015 with the balance available effective October 1, 2015. Initial projections are that we will receive 8.36% of Adult funds and 15.36% of DLW funds on July 1, 2015 with the balance to be received in October, 2015. Our carry-over funds should be sufficient to ensure uninterrupted service to Adult/DLW clients during the 1st Quarter of PY’15.

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The Workplace Toolkit Progress Update 2015

May 11, 2015 Timeline Snapshot

Activity Proposed Timeline Status Recruitment Present – 1/31/14 Completed Eligibility and WIA Enrollment 12/11/13 – 1/31/14 Completed Participant Assessment to include drug testing 12/12/13 – 1/24/14 Completed Life Skills Training 2/3 and 2/4/14 Completed Social/Emotional Intelligence Training 2/5 and 2/6/14 Completed Digital Literacy Training (contextualized) 2/7/14 – 3/21/14 Completed

Tutoring in digital literacy occurs throughout program

Career Readiness/Academic Training (contextualized)

2/10/14 – 12/12/14 11 completed 12/19

Includes tutoring for identified academic needs Occupational Skills Training 2/10/14 – 12/12/14 7 completed on

12/19 4 continuing Spring

2015 Credential Testing after completion of classes 12/15/14–12/19/14 Delayed Participant Internships 1/6/15 – 2/7/15 7 in internships Placement Activities 12/15/14 – 5/7/15 6 entered

employment 2 in internships

Partnership with New River Community College

New River Community College has completed contextualized digital literacy, academic preparation and career readiness activities. Four individuals had to complete one more class in Spring 2015 and seven individuals completed occupational skills training. The four in classes will complete classes in the coming week and job search will start immediately following.

Worksite Development 5 of 7 graduates entered internships – 3 have completed internships and are actively seeking employment at this time. 1 entered employment directly from class and 5 more have entered employment at an average wage of $15.02 since completing classes and internships.. Of the four continuing training in Spring 2015, two are doing an internship concurrently.

Expenditures Direct-to-participant expenditures through April 30, 2015 are:

Tuition/Books: $60,049.60

Supportive Services: $17,220.33 (includes $12,161.45 leverage from Goodwill) Weekly Attendance Incentive: $28,840.00 Grade Incentives: $100.00 Assessments: $330.00 Performance to Date Projected enrollments – 14 Actual enrollments to date – 14 Projected training completers – 12 Training completers = 7 Training in progress for 4 Projected Entered employment – 10 Actual entered employment - 6 Employers: Volvo, Electro-plate Rite, SpeedCo, Wolverine

Just Hire One

Progress Update - People Incorporated

May 12, 2015

Recruitment

People Inc staff began working with 5 individuals identified by the Southwest Regional Jail on March 9 with Virginia Cares conducting the first social/emotional intelligence workshop on that date. Workshops have been held weekly since that date. On April 20, a sixth individual joined the classes through a referral from District 17 Probation in Abingdon. Staff at the SWVA regional jail reported the participants seemed to be excited about the opportunity and he was looking forward to seeing how the program works. People Inc case managers have also met with the five individuals to begin the preliminary assessment of needs, eligibility and CRC preparation and testing. The individuals are expected to be released late April through August. People Inc staff has plans for the next class to be held at the Bristol VA jail.

Staff attended a Re-Entry Resource Fair at Bland Correctional Center on May 7 and met with four veterans who will be released within the next six months. Staff will attend a Re-Entry Resource Fair on May 15 at the Marion Correctional Treatment Center.

Life Skills and Job Seeking Skills Classes

Virginia Cares staff began classes for pre-release individuals on March 9 and we are in week 10 of the Just Hire One program at the Southwest Regional Jail. WIA staff is also facilitating the classes for 3 recently released individuals (1 has not participated in class). WIA staff will meet with the “behind the walls” inmates on May 15 to administer assessment in order to determine proper internship placement sites.

Worksite Development

WIA Case Managers and VA Cares staff has met with employers to inform them about the program and identify internship-to-hire employers. Staff will assist employers with the federal bonding process as needed. Case managers have developed an individualized transportation/child care and other supports plan for the 4 active participants. Two participants have entered employment and two more are participating in internships with Vanguard and Associated Tree Service at starting wages of $12.00 and $10.00 ($11:00 per hour after 90 day evaluation) respectively.

Tim McVey, HR Manager with Utility Trailer met with People Inc staff on April 23 to learn more about the program.

Enrollments

Five recently released offender participants have been identified and enrolled to date. Six individuals are in the prerelease phase of the program. Case managers are pursuing internship opportunities as well as working with participants on Life Skills and Job Seeking Skills Classes. Probation officers have provided documentation of clean drug screening upon enrollment and throughout program participation as needed. Two participants have been referred for housing assistance and one participant has been approved for housing.

Current Enrollments: City of Galax: 1 City of Bristol: 1 Washington County: 1 Smyth County: 1 Wytheville: 1

Prerelease: 6 individuals from Southwest Virginia Regional Jail (plan to return to Washington; Smyth and City of Bristol)

CRC: 2

Expenditures

Life Skills Materials: $1,328.23

CRC Incentive - $50.00

Work Uniforms/Supplies: $102.88

Internships: $2,419.00

Reinstatement Fees: $85.00 (VA Cares also paid $75.00 towards reinstatement of driver’s license)

Placements:

Appalachian Cast Products – $9.50 per hour with full benefits

Bland Correctional Facility - $14.47 per hour with full benefits

Internships:

Vanguard - $12.00 per hour (plus benefits) after completion of Internship on June 19.

Associated Tree Service - $10.00 ($11.00 after 90 days)

Just Hire One

Progress Update – Goodwill Industries

May 11, 2015

Recruitment

Goodwill Staff has met with both Western Virginia Regional and New River Valley Regional Jails. Both jails were provided a flyer and marketing materials to provide to their inmates, to assist with recruiting for the behind the walls portion of the project. At this time, Western Virginia only has 1 individual who meets the criteria and is interested in the program. We have made the determination to begin at New River Valley Regional Jail with the behind the walls Work Readiness Training. Training began the first week of May. Goodwill Reentry Staff is providing Work Readiness training to 5 individuals in the New River Valley Regional Jail. Contact information will be provided to those exiting the Western Virginia Regional Jail, so that they may contact Goodwill or People, Inc staff upon their exit.

We have met with local Probation and Parole Officers to recruit from their roles as well. Several have indicated that they will give out our contact information for their clients who are actively job seeking. 2 clients have been referred at this time, for a total of 7 being served currently. We anticipate further referrals from Probation and Parole, as well as the Regional Jails.

Life Skills and Job Seeking Skills Classes

While Goodwill Reentry staff is providing the instruction for the classes for pre-release individuals, WIA staff will assist in facilitating the classes for recently released individuals. The curriculum will be adjusted to meet a six-week timeframe allowing for sessions of 2-3 hours per week for six weeks.

Worksite Development

WIA Case Managers are meeting with employers to inform them about the program and identify internship-to-hire employers. Staff will assist employers with the federal bonding process as needed. The case managers will develop an individualized transportation/child care and other supports plan for each participant.

Enrollments

There have been no WIA enrollments at this time as we are still collecting eligbility information from within the regional jails. Probation officers have indicated an interest for a couple of their clients and we are assessing their eligibility at this time.

Expenditures

Expenditures for April totaled 303.94, primarily for staff time related to the project, in the area of Work Readiness. We have not invoiced for any direct to client expenditures at this time.

This training will help front line service providers increase their comfort level interacting with and providing services for job seekers with disabilities. Participants will learn common sense approaches and techniques to provide ‘on the spot’ accommodations. This workshop presents a pro-active approach to providing universal access to the diversity of individuals served and ways to assist and support all customers, including those with disabilities.

Learn about:

• ADA Basics • Etiquette • Spontaneous or ‘On the Spot’

Accommodations

For more information please contact: New River/Mount Rogers Workforce Investment Board Kimber Simmons, DRC 540-633-6764 6580 Valley Center Drive, Suite 119 Radford, VA 24141 [email protected]

The Virginia Community College System in conjunction with the Virginia Department for Aging and Rehabilitative Services has implemented their Disability Resource Coordinator Initiative to increase employment opportunities and the economic self-sufficiency of persons living with disabilities. Funding for this program was made possible through a grant from the US Department of Labor’s Employment and Training Administration and the Office of Disability Employment Policy.

Providing Practical Customer Service

This training will help front line service providers increase their comfort level interacting with and providing services for job seekers with disabilities. Participants will learn common sense approaches and techniques to provide ‘on the spot’ accommodations. This workshop presents a pro-active approach to providing universal access to the diversity of individuals served and ways to assist and support all customers, including those with disabilities.

Learn about:

• ADA Basics • Etiquette • Spontaneous or ‘On the Spot’

Accommodations

For more information please contact: New River/Mount Rogers Workforce Investment Board

Reneé Sturgill, DRC 800 East Main Street, Suite 200 Wytheville, VA 24382 276-228-4051 [email protected]

The Virginia Community College System in conjunction with the Virginia Department for Aging and Rehabilitative Services has implemented their Disability Resource Coordinator Initiative to increase employment opportunities and the economic self-sufficiency of persons living with disabilities. Funding for this program was made possible through a grant from the US Department of Labor’s Employment and Training Administration and the Office of Disability Employment Policy.

Providing Practical Customer Service

Alleghany County

Augusta County

Buchanan County

Caroline County

Charlottesville City

Craig County

Floyd County

Giles County

Grayson County

Loudoun County

Montgomery County

Pulaski County

Radford City

Roanoke City

Roanoke County

Salem City Wythe County

Total by Service

Area Agency for Aging 1 1 2Community Action Agency 1 1 2DEI Evaluation Project 3 5 11 1 27 20 13 80Department for Aging and Rehabilitative Services 1 1 1 3Employment Service 1 1 1 1 3 14 65 1 1 147 143 99 1 3 5 490Food Stamp Employment and Training 2 1 3Local School Division 2 2Resource Room 1 1 2 10 46 1 1 113 102 99 1 4 1 6 389Support Services 1 2 3Trade Act Assistance 1 2 8 11Unemployment Benefits 1 13 24 1 75 73 42 1 1 232Veteran's Service Employment Training Program 5 4 2 2 13WIA Adult Program 1 3 3 1 5 13WIA Dislocated Worker Program 1 1 1 3Total by Locality 1 2 2 1 10 1 46 151 3 3 374 350 273 3 7 1 12 12466

1

1

4

Referral by Service by Locality

4/1/2015 to 5/14/2015

Radford Workforce CenterCarroll County

Bland County

Carroll County

Giles County

Grayson County

Pulaski County

Radford City

Roanoke County

Smyth County

Tazewell County

Wythe County

Total by Service

Area Agency for Aging 2 2Community Action Agency 3 3DEI Evaluation Project 1 1 20 22Department for Aging and Rehabilitative Services 2 2Disabled Veterans Outreach 4 4Employment Service 16 4 2 6 8 1 3 9 2 140 191Food Stamp Employment and Training 1 1Housing 3 3Local Community College 1 1Local School Division 1 1 2Resource Room 20 6 2 7 19 1 4 12 3 189 263Support Services 1 3 4Unemployment Benefits 9 3 2 11 2 68 95Veteran's Service Employment Training Program 1 1 3 5WIA Adult Program 2 1 1 2 4 10WIA Dislocated Worker Program

4 4WIA Youth Program 1 2 3Total by Locality

51 15 6 14 39 2 7 26 5 450 615

Wytheville Workforce Center

iPad for Business Workshops 11:30 AM - 1:00 PM

iPads will be available for use (or bring your own) at this hands-on, interactive workshop as together we explore how to navigate the device and discover some of

the best applications to organize your professional and personal life. Perfect for professionals and independent business owners, and folks who just want an easier

option to connecting than using a computer while on the go.

Advanced registration required at: http://events.vastartup.org

F R E E Wo r k s h o p s h o s t e d b y N e w R i v e r / M o u n t R o g e r s Wo r k f o r c e I n v e s t m e n t A r e a B u s i n e s s S o l u t i o n s U n i t

May 12Virginia Dept. of Aging & Rehabilitation Services

800 East Main St., #310Wytheville, VA 24382

Contact: Renee Sturgill276-228-3061

[email protected]

May 27Virginia Highlands Small

Business Incubator851 French Moore Jr. Blvd.

Abingdon, VA 24210Contact: Renee Sturgill

[email protected]

June 3Crossroads Higher Education Center208 Cranberry Road

Galax, VA 24333Contact: Kimber Simmons

[email protected]

June 22New River Valley Business

Center Training Room6580 Valley Center Drive

Radford, VA 24141Contact: Kimber Simmons

[email protected]

Lunch provided

iPad for Business Workshop

iPads will be available for use (or bring your own) at this hands-on, interactive workshop as together we explore how to use your device in your professional life.

May 27, 2015 11:30 - 1:30 PM

Virginia Highlands Small Business Incubator 851 French Moore Jr. Blvd.

Abingdon, VA 24210

FREE LUNCH PROVIDED

Register at

www.vastartup.org or call 276-492-2060 or

276-628-8161