Chang ing the way We st Michig an e xpe rie nce s he alth care

The Metro Health VillageThe Metro Health Village

Reinventing the Health Care Reinventing the Health Care ExperienceExperience

• One-of-a-kind Health Village

• Change the experience of health care

• Design a hospital to delight patients/visitors and inspire employees and physicians

• Create the hospital of tomorrow through community engagement and technology

• Create a sustainable, environmentally friendly campus for our employees, partners, and customers.

The bene fits to We st Michig an

The Metro Health VillageThe Metro Health Village

Benefits to the CommunityBenefits to the Community

• Quality improvements

• More efficient (reduced costs)

• More convenient and better access

• Economic impact

• Improved collaboration

• Environmentally responsible

Quality ImprovementsQuality Improvements

• Larger patient rooms and surgery suites

• Technology advancements

• Lower length of stay

• Lower infection rates

• Reduced errors

• Less movement of patients

More EfficientMore Efficient

• More efficient use of staff

• Improved technology (paperless)

• Reduced utility costs

• 5% reduction in operating expenses

Convenience and AccessConvenience and Access

% PopulationGrowth

-3.97 - -.01

.00 - 2.99

3.00 - 5.99

6.00 - 8.99

9.00 - 12.71

Source: 2000 Census data

Convenience and AccessConvenience and Access

30 community drive time analysis(Caledonia, Cascade, Cedar Springs, Comstock Park, Jenison, Kentwood, Lowell, Alpine, Rockford, Wyoming, Wayland, Coopersville, Marne, Allendale, Standale, Walker, and more...)

• Shorter drive times from over 90% of the locations

• Significant decrease for most current patients

Economic ImpactEconomic Impact

• 130,000 total Metro patients annually

• 2,200 Metro employees

• 397 physicians (D.O.s and M.D.s)

• 147,600 outpatient visitsannually

• 29,000 cars per day projected at Village

CollaborationCollaboration

An invitation to other organizations:

• Spectrum Health

• St. Mary’s Mercy Medical Center

• Pine Rest

• Muskegon Mercy

• Aquinas College

Environmental InitiativesEnvironmental Initiatives

• Green buildings (LEED certified) throughout

• Ongoing use of only green materials

• AESC Center and Educational Partnership

• Minimize waste and storm-water run off

• Preserve existing wetlands and green space

• Purchase or self-generate renewable energy

• Implement an environmentally preferred purchasing program

The Triple Bottom LineThe Triple Bottom Line

A lo o k into theMetro He alth Villag e

A 10,000-foot ViewA 10,000-foot View

Gezon Pkwy

Byron C

enter

M6 South Beltline

A 1,000-foot ViewA 1,000-foot View

Proposed Retail & Commercial

Hospital

Health Related

A Ground-level ViewA Ground-level View

Construction ProgressConstruction Progress

Construction ProgressConstruction Progress

The New HospitalThe New Hospital

• $150 million• 448,000 square-foot building• 208 licensed beds• 25 unlicensed short stay beds • Private rooms - twice the size• Bedside internet access• Patient control of temperature & lights• Attention to visitor needs• Curved corridors

The VillageThe Village

The Time LineThe Time Line

CON Approval

DEC‘02

Design Phase

APRIL‘03

Break Ground

AUG‘03

Begin MajorConstruction

2004

Name and Site Plan Introduced

MAR‘03

Occupy

AUG‘06

Community InvolvementCommunity Involvement

Redevelop old campus

2007

Why We Need to MoveWhy We Need to Move

+ 73% Outpatient visits

+ 75% Emergency visits

+ 42% Births

+ 61% Lab tests

+ 29% Surgery procedures

+ 10% Inpatient admissions

+ 83% Radiology procedures

The Metro DifferenceThe Metro Difference

• Personalized care

• Complementary not competitive

• Commitment to the underserved

• Osteopathic medical education

• 45% of patients are from rural areas

Our Presence in West MichiganOur Presence in West Michigan

“ I found the staff to be highly professional, motivated, and friendly… The staff is the facility. And this is an outstanding facility.”

Preserving the Metro DifferencePreserving the Metro Difference

The Metro Health VillageThe Metro Health Village Que stio ns?Que stio ns?