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Modal Shift Forecasting Models for Transit Service Planning By Ahmed Osman Idris A thesis submitted in conformity with the requirements for the degree of Doctor of Philosophy Graduate Department of Civil Engineering University of Toronto © Copyright by Ahmed Osman Idris, 2013

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Page 1: Modal Shift Forecasting Models for Transit Service Planning · 2014-01-30 · second deals with designing and implementing a socio-psychometric COmmuting Survey for MOde Shift (COSMOS)

Modal Shift Forecasting Models

for Transit Service Planning

By

Ahmed Osman Idris

A thesis submitted in conformity with the requirements

for the degree of Doctor of Philosophy

Graduate Department of Civil Engineering

University of Toronto

© Copyright by Ahmed Osman Idris, 2013

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Modal Shift Forecasting Models for Transit Service Planning

Ahmed Osman Idris

Doctor of Philosophy

Department of Civil Engineering

University of Toronto

2013

ABSTRACT

This research aims at developing a better understanding of commuters’ preferences and mode

switching behaviour towards local transit for work trips. The proposed methodological

approach incorporates three main stages. The first introduces a conceptual framework for

modal shift maximized transit route design model that extends the use of demand models

beyond forecasting transit ridership to the operational extent of transit route design. The

second deals with designing and implementing a socio-psychometric COmmuting Survey for

MOde Shift (COSMOS). Finally, the third stage focuses on developing econometric choice

models of mode switching behaviour towards public transit.

Advanced mode shift models are developed using state-of-the-art methodology of combining

Revealed Preference (RP) and Stated Preference (SP) information. The results enriched our

understanding of mode switching behaviour and revealed some interesting findings. Some

socio-psychological variables have shown to have strong influence on mode shift and

improved the models in terms of fitness and statistical significance. In an indication of the

superiority of the car among other travel options, strong car use habit formation was realized

for car drivers, making it hard to persuade them to switch to public transit. Further, unlike

conventional choice models, the developed mode shift models showed that travel cost and in-

vehicle travel time are of lower importance compared to other transit Level of Service (LOS)

attributes such as waiting time, service reliability, number of transfers, transit technology, and

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crowding level. The results also showed that passengers are more likely to shift to rail-based

modes (e.g. LRT and subway) than rubber-tyred modes (e.g. BRT). On the other hand, the

availability of park-and-ride facilities as well as both schedule and real-time information

provision did not appear to be significant for mode switching to public transit for work trips.

This research provides evidence that mode shift is a complex process which involves socio-

psychological variables beside common socio-demographic and modal attributes. The

developed mode switching models present a new methodologically sound tool for evaluating

the impacts of alternative transit service designs on travel behaviour. Such tool is more

desirable for transit service planning than the traditional ones and can aid in precisely

estimating transit ridership.

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ACKNOWLEDGEMENT

Time flew by and suddenly I realized that the long journey of my doctoral research has come

to an end. To me, as a strong believer in public transit, I feel as if I were travelling by bus in a

morning peak learning trip! The bus made several stops along the way where some

passengers alighted and others boarded. Now it seems to be my turn to get off my ride, after

reaching the terminal point of that feeder route, to make a transfer towards another future

stop.

Throughout my learning journey, I have been guided and supported by many people without

whom this research would not have been successfully completed. Although it is not an easy

task to show my gratitude to everyone in a few words, I will try my best to do so in the

following lines. However, my appreciation extends to everyone who helped me in any

capacity and apologies to those I did not mention by name.

First, I would like to sincerely thank my thesis supervisors: Prof. Amer Shalaby and Prof.

Khandker Nurul Habib for their valuable guidance and genuine moral support. In fact, their

supervision and mentoring have set for me an example that I would like to follow with my

students. It was a great honour for me to get to know and learn from them over the past five

years.

Second, many thanks to the members of my examination committee: Prof. Baher Abdulhai

and Prof. Matthew Roorda for their insightful comments on my thesis and for the

knowledge I gained from them during the course of my studies. I am also thankful to Prof.

Martin Trépanier, my external examiner, for spending his valuable time reading my thesis,

providing constructive feedback, and attending my final thesis defence.

Third, lots of gratitude to all my colleagues and friends within our transportation group at the

University of Toronto. I greatly appreciate the contribution of all of them to this research

either directly (by providing help) or indirectly (by providing support and encouragement).

Special thanks to Zhong Yi Wan, Mohamed Elshenawy, Tamer Abdulazim, Keith

Cochrane, and Rinaldo Cavalcante for helping me during different phases of developing

my COmmuting Survey for MOde Shift (COSMOS).

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Fourth, heartfelt thanks to my Father and Sister for their overwhelming support,

encouragement, and love. Actually, they contributed to this work a lot with their continuous

support that was a key factor in successfully completing this stage of my life. Finally, I would

like to dedicate this thesis to my Father and the memory of my Mother who is no longer

with us on this earth.

Yet, I still believe that a bad day of fishing is better than a good day at the office!

Take the Bus,

Ahmed Osman Idris

August 2013

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The following chapters of this dissertation have been reproduced with modifications from my

previously published and presented material:

CHAPTER 3 - MODAL SHIFT MAXIMIZED TRANSIT ROUTE DESIGN MODEL:

Idris, A. O., Shalaby, A. and Nurul Habib, K. M. (2012) “Towards a Learning-based Mode

Shift Model: A Conceptual Framework.” Transportation Letters: The International Journal of

Transportation Research, Vol. 4, No. 1, pp. 15-27.

Osman, A. O. and Shalaby, A. (2010) “A Modal Shift Optimized Transit Route Design

Model.” Paper presented at the 2nd

Annual Conference on Transportation and Logistics

(TRANSLOG), Hamilton, Ontario, Canada, June 15th

- 16th

, 2010.

CHAPTER 4 - INVESTIGATING THE EFFECTS OF PSYCHOLOGICAL FACTORS

ON MODE CHOICE BEHAVIOUR:

Idris, A. O., Nurul Habib, K.M., Tudela, A., and Shalaby, A., (2013). “Investigating the

Effects of Psychological Factors on Commuting Mode Choice Preferences.” Paper under

review for the Journal of Transportation Planning and Technologies.

Idris, A. O., Nurul Habib, K. M., Tudela, A. and Shalaby, A. (2012) “Investigating the

Effects of Psychological Factors on Commuting Mode Choice Behaviour.” Paper presented at

the 91st TRB Annual Meeting, January 22

nd - 26

th, 2012, Washington D.C.

Osman, A. O., Nurul Habib, K. M., Tudela, A. and Shalaby, A. (2011) “Investigating the

Effects of Psychological Factors Measured in a Semantic Scale on Commuting Mode Choice

Behaviour.” Paper Presented at the 12th

International Conference on Computers in Urban

Planning and Urban Management (CUPUM 2011), Lake Louise, Alberta, Canada, July 5th

-

8th

, 2011.

CHAPTER 5 - COMMUTING SURVEY FOR MODE SHIFT (COSMOS):

Idris, A. O., Nurul Habib, K. M. and Shalaby, A. (2012) “Modal Shift Forecasting Model for

Transit Service Planning: Survey Instrument Design.” Paper presented at the 12th

International Conference on Advanced Systems for Public Transport (CASPT), July 23rd

-

27th

, 2012, The Ritz – Carlton Santiago, Chile.

CHAPTER 6 - SURVEY IMPLEMENTATION, DATA COLLECTION AND

DESCRIPTION:

Idris, A. O., Nurul Habib, K. M. and Shalaby, A. (2013) “Joint RP/SP Mode Switch

Forecasting Model for Transit Service Planning.” Presented at the 92nd

TRB Annual Meeting,

January 13th

- 17th

, 2013, Washington D.C.

CHAPTER 7 - MODE CHOICE/MODAL SHIFT MODELLING:

Idris, A. O., Nurul Habib, K. M. and Shalaby, A. (2013) “Dissecting the Role of Transit

Service Attributes in Attracting Commuters.” Working paper.

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TABLE OF CONTENTS

ABSTRACT ............................................................................................................................... ii

ACKNOWLEDGEMENT ........................................................................................................ iv

TABLE OF CONTENTS ......................................................................................................... vii

LIST OF TABLES .................................................................................................................... xi

LIST OF FIGURES ................................................................................................................. xii

GLOSSARY ........................................................................................................................... xiv

1 INTRODUCTION ............................................................................................................. 1

1.1 Chapter Overview ....................................................................................................... 1

1.2 Problem Statement ...................................................................................................... 1

1.3 Motivation ................................................................................................................... 3

1.4 Research Goal and Objectives ..................................................................................... 4

1.5 Methodology ............................................................................................................... 5

1.6 Thesis Layout .............................................................................................................. 7

2 LITERATURE REVIEW ................................................................................................ 10

2.1 Chapter Overview ..................................................................................................... 10

2.2 Transit Planning and Route Design ........................................................................... 10

2.2.1 Current Practice in Transit Route Design .......................................................... 12

2.2.1.1 Mathematical Approaches .............................................................................. 12

2.2.1.2 Heuristic and Evolutionary Approaches ........................................................ 13

2.2.2 Limitations of Current Practice in Transit Route Design .................................. 13

2.2.2.1 Model Practicality .......................................................................................... 14

2.2.2.2 Objective Function ......................................................................................... 14

2.2.2.3 Demand Treatment ......................................................................................... 14

2.2.2.4 Model Realism ............................................................................................... 14

2.3 Current Practice in Mode Choice Modelling ............................................................ 15

2.4 Incorporating Behavioural Factors in Mode Choice Models .................................... 18

2.5 Current Practice in Survey Design ............................................................................ 22

2.6 Chapter Summary ...................................................................................................... 27

3 MODAL SHIFT MAXIMIZED TRANSIT ROUTE DESIGN MODEL ....................... 28

3.1 Chapter Overview ..................................................................................................... 28

3.2 The Conceptual Framework ...................................................................................... 28

3.3 Towards a Learning-based Mode Shift Model .......................................................... 32

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3.3.1 Modelling the Formation of Habits in terms of the Step Size Parameter (α) .... 34

3.3.1.1 Estimating the Step Size Parameter (α) .......................................................... 35

3.3.2 Modelling the Awareness Level in terms of the Temperature Parameter (τ) .... 36

3.3.2.1 Estimating the Temperature Parameter (τ) ..................................................... 37

3.3.3 Modelling the level of Information Provision in terms of the Updating Rules . 37

3.3.4 Numerical Simulation ........................................................................................ 41

3.3.4.1 Simulation Results.......................................................................................... 42

3.3.4.1.1 Traditional Mode Choice Model .............................................................. 42

3.3.4.1.2 Learning-based Mode Shift Model ........................................................... 43

3.3.4.1.2.1 Partial Information (Belief-based Updating Rule) ............................. 43

3.3.4.1.2.2 Partial Information (Reinforcement Learning-based Updating Rule) 44

3.3.4.1.2.3 Perfect Information............................................................................. 46

3.3.5 PRACTICAL IMPLICATIONS ........................................................................ 47

3.4 Chapter Summary ...................................................................................................... 49

4 INVESTIGATING THE EFFECTS OF PSYCHOLOGICAL FACTORS ON MODE

CHOICE BEHAVIOUR .......................................................................................................... 50

4.1 Chapter Overview ..................................................................................................... 50

4.2 Reasons for the Investigation .................................................................................... 50

4.3 Structural Equation Models (SEMs) ......................................................................... 51

4.4 Understanding Mode Choice Behaviour ................................................................... 53

4.5 Data Description ........................................................................................................ 56

4.6 Structural Equation Modelling .................................................................................. 57

4.6.1 SEM Measurement Models ................................................................................ 57

4.6.2 SEM with Latent Variables ................................................................................ 60

4.7 Investigation Outcomes ............................................................................................. 62

5 COMMUTING SURVEY FOR MODE SHIFT (COSMOS) .......................................... 64

5.1 Chapter Overview ..................................................................................................... 64

5.2 Study and Survey Objectives .................................................................................... 64

5.3 Study Area ................................................................................................................. 65

5.3.1 The Census Metropolitan Area (CMA) of Toronto ........................................... 66

5.3.2 The City of Toronto ........................................................................................... 68

5.4 Survey Sample Design .............................................................................................. 70

5.4.1 Target and Survey Populations .......................................................................... 71

5.4.2 Sampling Method ............................................................................................... 78

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5.4.3 Sample Size Determination ................................................................................ 80

5.4.4 Sample Allocation Method ................................................................................ 82

5.5 Survey Instrument Design ......................................................................................... 84

5.6 Chapter Summary .................................................................................................... 109

6 SURVEY IMPLEMENTATION, DATA COLLECTION and DESCRIPTION .......... 110

6.1 Chapter Overview ................................................................................................... 110

6.2 General Sample Descriptive Statistics .................................................................... 110

6.3 General Revealed Preference (RP) Information Statistics ...................................... 114

6.4 General Stated Preference (SP) Information Statistics ........................................... 121

6.5 General Psychological Information Statistics ......................................................... 123

6.6 Chapter Summary .................................................................................................... 129

7 MODE CHOICE/MODAL SHIFT MODELLING ....................................................... 130

7.1 Chapter Overview ................................................................................................... 130

7.2 Fundamental Definitions and Assumptions ............................................................ 131

7.2.1 Unit of Travel Demand .................................................................................... 131

7.2.2 Trip Purpose ..................................................................................................... 131

7.2.3 Trip Time ......................................................................................................... 131

7.2.4 Study Area ....................................................................................................... 132

7.3 Modes of Travel ...................................................................................................... 133

7.3.1 Auto Option ..................................................................................................... 133

7.3.2 Public Transit Option ....................................................................................... 134

7.3.3 Non-Motorized Transport (NMT) Option ....................................................... 135

7.4 Generating Level of Service Attributes ................................................................... 138

7.5 Modelling Commuting Work Trip Mode Choice ................................................... 138

7.5.1 General Model Specification ........................................................................... 138

7.5.2 Empirical Analysis ........................................................................................... 139

7.6 Modelling Commuting Work Trip Mode Choice with Latent Variables ................ 142

7.6.1 General Model Specification ........................................................................... 142

7.6.2 Empirical Analysis ........................................................................................... 146

7.7 Modelling Commuting Work Trip Mode Shift ....................................................... 151

7.7.1 Modelling Mode Shift for Car Users ............................................................... 151

7.7.2 Modelling Mode Shift for Transit Riders ........................................................ 159

7.7.3 Modelling Mode Shift for Non-Motorized Transport (NMT) Users ............... 162

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7.8 Models Validation and Policy Analysis .................................................................. 165

7.9 Chapter Summary .................................................................................................... 170

8 CONCLUSIONS AND RECOMMENDATIONS ........................................................ 172

8.1 Chapter Overview ................................................................................................... 172

8.2 Research Summary .................................................................................................. 172

8.3 Research Contributions ........................................................................................... 178

8.4 Future Research ....................................................................................................... 180

9 REFERENCES .............................................................................................................. 183

Appendix: COmmuting Survey for MOde Shift (COSMOS)................................................ 192

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LIST OF TABLES

Table 5-1 Toronto CMA, Census Subdivisions, Population Change, 2006 to 2011 ............... 67

Table 5-2 Toronto CMA, 2006 Commuting Work Trip Breakdown by Gender ..................... 71

Table 5-3 Toronto CMA, 2006 Commuting Work Trip Percentage by Gender ...................... 71

Table 5-4 Toronto CMA, 2006 Commuting Work Trip Percentage by Mode ........................ 71

Table 5-5 City of Toronto, 2006 Commuting Work Trip Breakdown by Gender ................... 75

Table 5-6 City of Toronto, 2006 Commuting Work Trip Percentage by Gender .................... 75

Table 5-7 City of Toronto, 2006 Commuting Work Trip Percentage by Mode ...................... 75

Table 5-8 Toronto CMA, N-Proportional Sample Allocation ................................................. 83

Table 5-9 Survey Population Breakdown ................................................................................ 84

Table 5-10 City of Toronto, N-Proportional Sample Allocation ............................................. 84

Table 5-11 Average Operating Speeds for Various Transit Technologies .............................. 95

Table 5-12 Percentage of Change in Operating Speed for Various Transit Technologies ...... 96

Table 5-13 Travel Time Conversion Factors for Various Transit Technologies ..................... 96

Table 5-14 Equivalent In-Vehicle Travel Time for Various Transit Technologies ................. 96

Table 5-15 Factors and Factor Levels Used in the SP Experiment ......................................... 98

Table 5-16 D-Efficient Experimental Design (72 Choice Tasks blocked into 12 blocks) ...... 99

Table 6-1 Toronto CMA, N-Proportional Sample Allocation ............................................... 111

Table 6-2 Survey Sample Breakdown ................................................................................... 111

Table 6-3 City of Toronto, N-Proportional Sample Allocation ............................................. 112

Table 6-4 Actual and Theoretical Sampled Work Trips for the Toronto CMA .................... 113

Table 6-5 Actual and Theoretical Sampled Work Trips for the City of Toronto .................. 113

Table 6-6 Toronto CMA Sample Descriptive Statistics ........................................................ 114

Table 7-1 CMA 2006 Transit Work Trips by Access Mode ................................................. 134

Table 7-2 RP Mode Choice Model ........................................................................................ 140

Table 7-3 RP Mode Choice with Latent Variables ................................................................ 148

Table 7-4 Mode Shift Models for Car Drivers....................................................................... 155

Table 7-5 Mode Shift Models for Car Passengers and Carpoolers ........................................ 157

Table 7-6 Mode Shift Model for Transit Riders (All Access Modes) ................................... 161

Table 7-7 Mode Shift Model for Non-Motorized Transport Users ....................................... 164

Table 7-8 Forecasting Performance using a Subset of 239 Car Drivers ................................ 166

Table 7-9 Forecasting Performance using Expanded Subset of 1407 Car Drivers ................ 167

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LIST OF FIGURES

Figure 1-1 Thesis Organization Chart ........................................................................................ 9

Figure 2-1 Experimental Design and Final Questionnaire ...................................................... 24

Figure 3-1 Modal Shift Maximized Transit Route Design Model ........................................... 30

Figure 3-2 Agents Adjusting their Choices based on their Experience with the System ........ 33

Figure 3-3 Learning-based Mode Shift Model ........................................................................ 40

Figure 3-4 Learning-based Mode Shift Model, Partial Information, Belief-based Rule ......... 43

Figure 3-5 Learning-based Mode Shift Model, Partial Information, RL-based Rule .............. 45

Figure 3-6 Learning-based Mode Shift Model, Perfect Information ....................................... 46

Figure 4-1 Measurement and Structural Models ..................................................................... 52

Figure 4-2 The Theory of Interpersonal Behaviour (TIB) ....................................................... 54

Figure 4-3 Path Diagram Inspired by the Theory of Interpersonal Behaviour ........................ 56

Figure 4-4 Path Diagram for the Measurement Model of Car Users ....................................... 58

Figure 4-5 Path Diagram for the Measurement Model of Transit Riders ................................ 60

Figure 4-6 Path Diagram for the SEM with Latent Variables ................................................. 61

Figure 5-1 GTA and Toronto CMA Boundaries...................................................................... 65

Figure 5-2 The Census Metropolitan Area (CMA) of Toronto ............................................... 66

Figure 5-3 The City of Toronto ............................................................................................... 68

Figure 5-4 TTC Network ......................................................................................................... 69

Figure 5-5 Toronto CMA, 2006 Commuting Work Trips Mode Split .................................... 72

Figure 5-6 Toronto CMA, 2006 Commuting Work Trips Gender Split by Mode .................. 73

Figure 5-7 Toronto CMA, 2006 Commuting Work Trips Mode Split by Gender .................. 73

Figure 5-8 City of Toronto, 2006 Commuting Work Trips Mode Split .................................. 76

Figure 5-9 City of Toronto, 2006 Commuting Work Trips Gender Split by Mode ................ 77

Figure 5-10 City of Toronto, 2006 Commuting Work Trips Mode Split by Gender .............. 77

Figure 5-11 Stratification by Geography, Gender, and Mode Split ......................................... 79

Figure 5-12 Multi-Instrument COmmuting Survey for MOde Shift (COSMOS) ................... 86

Figure 5-13 Daily Commuting Work Trips and Current Travel Options ................................ 87

Figure 5-14 Stated Preference (SP) Experiment for Car Users ............................................... 90

Figure 5-15 Stated Preference (SP) Experiment for Transit Users .......................................... 91

Figure 5-16 Stated Preference (SP) Experiment for Active Mode Users ................................ 92

Figure 5-17 Habitual Behaviour ............................................................................................ 105

Figure 5-18 Affective Appraisal Dimensions of the Chosen Mode ...................................... 106

Figure 5-19 Affective Appraisal Dimensions of Public Transit ............................................ 107

Figure 5-20 Personal Attitude ................................................................................................ 107

Figure 5-21 Socioeconomic and Demographic Questions ..................................................... 108

Figure 6-1 Gender .................................................................................................................. 116

Figure 6-2 Age Distribution ................................................................................................... 117

Figure 6-3 Occupation (According to the NOC of Canada) .................................................. 117

Figure 6-4 Marital Status ....................................................................................................... 118

Figure 6-5 Dwelling Type ...................................................................................................... 118

Figure 6-6 Household Size (18 years old and above) ............................................................ 119

Figure 6-7 Household Size (below 18 years old) .................................................................. 119

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Figure 6-8 Driving License Holding ...................................................................................... 120

Figure 6-9 No of Vehicles in the Household ......................................................................... 120

Figure 6-10 Personal Income Distribution ............................................................................. 121

Figure 6-11 Proportions of SP Mode Switching Behaviour .................................................. 122

Figure 6-12 Degree of Compliance to the SP Choice ............................................................ 123

Figure 6-13 Proportions of Habitual Behaviour .................................................................... 125

Figure 6-14 Emotional Response towards Primary Chosen Mode ........................................ 126

Figure 6-15 Emotional Response towards Public Transit ...................................................... 127

Figure 6-16 Proportions of Personal Attitude ........................................................................ 128

Figure 7-1 Mode Shares by Trip Length................................................................................ 136

Figure 7-2 Trip CDF by Trip Length ..................................................................................... 137

Figure 7-3 RP Mode Choice Model Structure ....................................................................... 139

Figure 7-4 RP Mode Choice Model with Latent Variables ................................................... 142

Figure 7-5 Transit Ridership Estimation ................................................................................ 169

Figure 7-6 Car Driver Mode Split Estimation ....................................................................... 169

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GLOSSARY

ABC Affect, Behaviour and Cognition

ANN Artificial Neural Networks

ATIS Advanced Traveller Information Systems

AVC Asymptotic Variance-Covariance

BFGS Broyden-Fletcher-Goldfarb-Shanno

BRT Bus Rapid Transit

CAA Canadian Automobile Association

CFI Comparative Fit Index

CMA Census Metropolitan Area

COTS Customer Oriented Transit Service

COSMOS COmmuting Survey for MOde Shift

CSD Census Subdivision

DEFF Design Effect

FPM Forecasting Performance Measure

GA Genetic Algorithms

GTA Greater Toronto Area

HOV High Occupancy Vehicles

IID Independently and Identically Distributed

ITS Intelligent Transportation Systems

LISREL LInear Structural RELation

LOS Level of Service

LRT Light Rail Transit

MDP Markovian Decision Process

MILATRAS Microsimulation Learning-based Approach for TRansit Assignment

MNL Multinomial Logit

NFI Normed Fit Index

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NL Nested Logit

NMT Non-Motorized Transport

NOC National Occupational Classification

OD Origin-Destination

OR Operation Research

PD Planning District

RL Reinforcement Learning

RMSEA Root Mean Square Error of Approximation

ROW Right-of-Way

RP Revealed Preference

RUM Random Utility Maximization

SC Stated Choice

SEM Structural Equation Model

SP Stated Preference

SRS Simple Random Sample

SRSWOR Simple Random Sample Without Replacement

TDM Travel Demand Management

TIB Theory of Interpersonal Behaviour

TOD Transit Oriented Development

TPB Theory of Planned Behaviour

TTC Toronto Transit Commission

TTS Transportation Tomorrow Survey

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1

1 INTRODUCTION

1.1 Chapter Overview

This chapter starts with a discussion of the problem statement investigated by this thesis in

Section 1.2. This is followed by an explicit presentation of the motivation of this research in

Section 1.3. Subsequently, Section 1.4 highlights the goal and main objectives of this thesis.

Then, Section 1.5 provides an overview of the research methodology. Finally, Section 1.6

presents a graphical layout of the dissertation.

1.2 Problem Statement

The growth of nations and the associated need for better mobility have remarkably

accelerated urban motorization and increased the reliance on the private automobile as the

primary mode of travel. In turn, such growth in auto dependency has provided unprecedented

levels of mobility and liberty to motorists. However, the adverse effects associated with the

use of private cars in urban areas cannot be overstated. Obviously, the unlimited use of single

occupancy vehicle has raised concerns about resource consumption, traffic congestion, and

emissions. Further, it reduced the economic, social and environmental viabilities of urban

communities (Garber and Hoel 2002; Litman and Laube 2002).

Consequently, aiming at providing a better quality movement of people, the focus of

transport planners has been directed, since the early 1970’s, towards managing the increasing

travel demand rather than boosting supply, which is known as Travel Demand Management

(TDM). In general, numerous TDM policies (e.g. congestion pricing, parking management,

and public transit provision) have been adopted to attain better mobility by changing

individuals’ travel behaviour from extensive automobile usage towards the use of more

sustainable means of transport (Meyer 1999; Ogilvie et al. 2004; Nurdden et al. 2007).

Of the TDM policies, increasing transit provision might be an effective strategy that is

capable of addressing many traffic and environmental problems. In general, public transit is a

generic term involving a large family of conventional and innovative technologies

complementing each other to provide system-wide mobility in urban and rural areas. Public

transit enables high capacity, energy efficient and low emission movement of people. In

addition, it provides auto owners who do not want to drive with an attractive travel

alternative, and it represents an essential service for those who lack access to private vehicles

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as well as students, senior citizens and others who may be economically or physically

disadvantaged (Garber and Hoel 2002; Vuchic 2005).

In such context, there has been a growing interest in promoting sustainable communities that

incorporate compact, mixed-use development and pedestrian-friendly street network design

to support high-quality transit services. Such form of development is commonly referred to as

Transit Oriented Development (TOD). While TOD helps to support high-quality transit, it is

insufficient alone to achieve this goal, since elements of the transit service itself play a key

role in defining transit quality. Recently, the concept of Customer Oriented Transit Service

(COTS) has been promoted to further support high quality transit, with the ultimate goal of

attracting auto users to transit and maintaining acceptable levels of transit ridership (Hale

2009). COTS is characterized by fast and reliable transit service, passenger information

systems, attractive vehicle design (both interior and exterior), distinctive and attractive station

design, electronic fare collection, etc.

As noted above, the main objective of COTS is to attract and retain transit ridership while

making transit a viable competitor to auto driving. COTS is now considered an integral part

of sustainable transportation and community development programs. However, planning

sustainable communities and designing COTS are not very straightforward. The success of

any sustainable community planning and COTS design relies on how the policies and design

elements affect peoples’ travel choices and behaviour. Hence, without proper analytical tools

of evaluating the impacts of alternative sustainable transportation policies (such as TDM

policies, transit-oriented land use policies, etc.) and COTS elements (some of which are

qualitative) on travel behaviour, it is difficult to assess and develop effectively successful

TOD plans and COTS designs.

Unfortunately, classical methods of sustainable community development and transit service

planning tools are plagued with many problems. They are generally aggregate, hence more

appropriate for regional planning than community/neighbourhood planning. Moreover,

conventional mode choice models often overestimate mode shift to transit and are insensitive

to customer-oriented service elements (e.g. passenger information provision, Intelligent

Transportation Systems (ITS) technologies that improve reliability, rail vs. bus attraction,

etc.) (Winston 2000; Beimborn et al. 2003; Flyvbjerg et al. 2005; Quentin and Hong 2005;

Cantillo et al. 2007; Domarchi et al. 2008). Nevertheless, recent research advancements in

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travel demand modelling provide a new dimension for improving current practice in

sustainable community development and transit service planning.

1.3 Motivation

Over the decades, research has continuously improved mode choice models on an analytical

viewpoint in an effort to make them better explain modal split. Nevertheless, traditional mode

choice models are criticized for their poor characterization of human behaviour and weakness

of their assumptions. Such models do not only imply rational passenger behaviour, but also

complete knowledge of the transportation system and perfect information about all the

available alternatives and their choice consequences (Barff et al. 1982; Chorus and

Timmermans 2009).

In fact, the rationality of passengers is bounded by the information they could have, the

cognitive capacity of their minds and the terminable amount of time available to them to

make decisions (Simon 1957; Barros 2010). Thus, passengers lack the ability and resources

to find an optimal solution, and they instead apply their rationality only after simplifying the

available travel choices. Hence, a passenger usually seeks a satisfactory solution rather than

the optimal one (Bamberg et al. 2003; Chorus and Timmermans 2009).

Numerous research efforts have attributed the lack of searching and processing of

information to some behavioural factors of sub-optimal characteristics that could lead to the

domination of a specific mode even in cases where the rational choice favours another

(Banister 1978; Johansson et al. 2006; Cantillo et al. 2007).

Further, evidence in the literature shows that traditional mode choice models fail to forecast

modal shift in response to new improvements in the transit service (Winston 2000; Beimborn

et al. 2003; Flyvbjerg et al. 2005; Forsey et al. 2011). The previous drawback is generally

attributed to the lack of tools that can adequately forecast the behaviour of potential transit

ridership. In particular, traditional mode choice models tend to overestimate the attractiveness

of transit for choice users which leads to over predicting transit ridership. Such models are

criticized for their weak characterization of several behavioural aspects, contributing in part

to their misleading modal shift estimation (Quentin and Hong 2005; Domarchi et al. 2008).

Furthermore, more recent research explicitly attributed the reluctance to mode switch to the

effect of some psychological aspects (Domarchi et al. 2008; Behrens and Mistro 2010).

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Hence, conventional mode choice models may result in misleading modal split estimation in

cases where those psychological factors exist. This in turn induces a poor knowledge of the

demand for the new transit service and a subsequent difficulty in designing an economically

sustainable system.

Moreover, it is often difficult to accommodate COTS elements as well as attributes of

emerging systems and technologies, such as passenger information systems, ITS technologies

that improve reliability, and new transit technologies (e.g. LRT and BRT) in conventional

mode choice models because detailed information of such attributes are often missing in

traditional cross-sectional household-based RP travel survey data. This is a critical issue in

transit service planning where improving service to facilitate modal shift in favour of transit

is targeted.

1.4 Research Goal and Objectives

In an attempt to overcome the above mentioned limitations in current practice in sustainable

community development and transit service planning, this thesis is intended to provide a

better understanding of commuters’ preferences and mode switching behaviour. Such goal is

achieved through the completion of the following main objectives:

1. Developing a conceptual framework for a modal shift maximized transit route design

model that extends the capabilities of the existing MIcrosimulation Learning-based

Approach for TRansit ASsignment (MILATRAS) to tackle the route design and mode

shift problems.

2. Designing and implementing a multi-instrument socio-psychometric survey to collect

detailed information for mode shift modelling.

3. Developing enhanced ridership forecasting tools for improved transit service

planning.

The goal and set of main objectives of this research stem from the following facts. First, the

decision making process a passenger has to undertake while shifting to an alternative mode of

travel is informed and guided by information on the service levels of alternative modes that

have to be considered in the modelling process. Second, mode shift decisions are affected by

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some behavioural factors in which passengers are more (less) inclined to choose (change) the

modes they are already accustomed to, which are usually overlooked in traditional choice

models.

1.5 Methodology

This research is intended to overcome the previously mentioned gaps in both mode choice

modelling and transit service planning. In particular, proper analytical tools are developed to

aid the transit service planning process by adopting the following threefold approach:

The first stage of the proposed approach is to develop a conceptual framework for a modal

shift maximized transit route design model that extends the use of traditional models beyond

forecasting transit ridership (demand) to the operational extent of transit route design

(supply). By explicitly considering the multi-objective nature of the transit route design

problem, the developed framework represents a practical transit route design tool that is more

desirable for transit planners. The proposed framework is intended to generate transit route

designs that maximize demand attraction. The framework builds upon and extends the

capabilities of the existing MIcrosimulation Learning-based Approach for TRansit

ASsignment (MILATRAS) (Wahba and Shalaby 2005; Wahba and Shalaby 2009a), to tackle

both the route design and mode shift problems. MILATRAS currently models transit

assignment given a fixed set of transit routes and transit demand (Wahba 2009; Wahba and

Shalaby 2009b). The presented framework adds a mode shift module to MILATRAS in order

to find operationally implementable transit route(s) that can provide alternative design

concepts corresponding to different service requirements. Further, modal shift barriers (e.g.

habit formation) are captured in the model by specifying a threshold or inertia against shifting

between modes. Transit demand variability among both modes and routes is considered at the

microscopic level by running the joint mode shift and route choice models of MILATRAS,

allowing for consistency between the supplied service level and passenger demand (Osman

and Shalaby 2010; Idris et al. 2012a). This thesis describes the different elements of the

conceptual framework then gives explicit attention to the development of the mode shift

module, while jointly running both components (route choice and mode shift) of MILATRAS

is left for future research.

The second stage is concerned with the design and implementation of a multi-instrument

COmmuting Survey for MOde Shift (COSMOS). COSMOS is responsible for gathering

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Revealed Preference (RP) and Stated Preference (SP) travel data along with psychological

information of travellers associated with different modes of travel (Osman et al. 2011; Idris et

al. 2012b). The developed survey is conducted online among a representative sample of

Toronto commuters who are asked about their willingness to shift to different transit

technologies of varying characteristics. In addition to collecting common socioeconomic,

demographic and modal attributes, the survey gathered data on the revealed mode choice

behaviour as well as the stated mode switching preferences to public transit considering some

important preference attributes such as advance information provision, ITS technologies and

rail vs. bus attraction. Moreover, the survey gathered psychological information regarding

habit of auto driving, affective appraisal (emotional response), and personal attitudes

associated with different travel options. Different psychometric tools are used to capture

psychological factors affecting mode choice. Further, the survey set up a SP experiment

based on efficient experimental design techniques to maximize the information gained while

minimizing the number of hypothetical scenarios required. In the SP experiment, survey

respondents are asked to identify their propensity to perform their work trip by a non-existing

transit service in the future. In an attempt to use practical attribute level ranges in the SP

experiment, best practices in transit service planning are utilized in terms of service

accessibility standards, service frequency and headway standards, as well as service

reliability standards (Idris et al. 2012c).

The third stage is to develop enhanced ridership forecasting tools for improved transit service

planning. Econometric demand models of mode switching behaviour are estimated to

evaluate transit investments that usually target car users. As opposed to traditional mode

choice models based on RP data, adequate mode shift models are developed using state-of-

the-art methodology of combining Revealed Preference (RP) and Stated Preference (SP)

information to accurately forecast transit ridership (Idris et al. 2013).

In light of the aforementioned, the proposed research approach represents a significant step

towards a better understanding of commuters’ preferences and mode switching behaviour that

enrich the transit service design toolbox for delivering more efficient and attractive services.

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1.6 Thesis Layout

This thesis is organized as follows:

CHAPTER 2 - LITERATURE REVIEW: This chapter starts with an overview of the

overall transit planning process, with more focus on the current practice and limitations in

transit route design, in Section 2.2. Then, Section 2.3 discusses the current practice in mode

choice modelling and its drawbacks. Subsequently, Section 2.4 highlights recent research

efforts that account for the inclusion of behavioural factors in mode choice models in an

attempt to overcome some of their limitations. Next, Section 2.5 reviews the literature

concerning the use of Stated Preference (SP) methods as a recent advancement in quantifying

people’s choices. Finally, a chapter summary is provided in Section 2.6.

CHAPTER 3 - MODAL SHIFT MAXIMIZED TRANSIT ROUTE DESIGN MODEL:

This chapter starts with a full documentation of the proposed conceptual framework for

modal shift maximized transit route design model in Section 3.2. This is followed by a

presentation of the evaluation component of the framework, where a learning-based mode

shift model is introduced as an alternative way to mode shift modelling, in Section 3.3.

Finally, a chapter summary is provided in Section 3.4.

CHAPTER 4 - INVESTIGATING THE EFFECTS OF PSYCHOLOGICAL FACTORS

ON MODE CHOICE BEHAVIOUR: This chapter starts with a discussion about the

reasons behind the presented investigation in Section 4.2. This is followed by a description of

the methodology used in the analysis in Section 4.3, and a review of the important

psychological theories that study the relationship between different aspects affecting the

decision making process underlying mode choice in Section 4.4. Then, Section 4.5 provides a

brief description of the dataset used in this investigation. Subsequently, Section 4.6 presents

the developed models, and finally Section 4.7 documents the outcomes of this investigation

and its effects on the following chapters.

CHAPTER 5 - MULTI-INSTRUMENT SURVEY DESIGN: This chapter presents an

overview of the activities involved in conducting the developed survey, with details provided

on the study and survey objectives in Section 5.2, study area in Section 5.3, survey sample

design in Section 5.4, and survey instrument design, in Section 5.5. Finally, a chapter

summary is provided in Section 5.6.

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CHAPTER 6 - SURVEY IMPLEMENTATION, DATA COLLECTION &

DESCRIPTION: This chapter highlights the general sample descriptive statistics in Section

6.2. This is followed by presenting general Revealed Preference (RP) information statistics in

Section 6.3, and general Stated Preference (SP) information statistics in Section 6.4. Finally,

a chapter summary is provided in Section 6.5.

CHAPTER 7 - MODE CHOICE/MODAL SHIFT MODELLING: This chapter

documents the fundamental definitions and assumptions upon which the models are built in

Section 7.2. In addition, Section 7.3 provides a detailed description of the modes of travel

considered in the choice set. Then, level of service attributes generation is discussed in

Section 7.4. Further, Sections 7.5, 7.6, and 7.7 present the modelling efforts with respect to

commuting work trip mode choice, commuting work trip mode choice with latent variables,

and commuting work trip mode shift, respectively. Subsequently, Section 7.8 provides model

validation and policy analysis. Finally, Section 7.9 provides a chapter summary.

CHAPTER 8 - CONCLUSIONS AND RECOMMENDATIONS: This chapter starts with

a summary of the presented research in Section 8.2. Then, Section 8.3 highlights the main

contributions of this thesis. Finally, Section 8.4 provides ideas for future continuation of this

research.

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Figure ‎1-1 Thesis Organization Chart

CHAPTER 2: LITERATURE REVIEW

This chapter includes: transit planning and route design, current practice in mode choice

modelling, incorporating behavioural factors in mode choice models, and Stated Preference (SP)

experimental design.

CHAPTER 1: INTRODUCTION

This chapter includes: problem statement, motivation, research goal and objectives, methodology,

and thesis layout.

CHAPTER 3: MODAL SHIFT MAXIMIZED TRANSIT ROUTE DESIGN MODEL

This chapter includes: the conceptual framework, and towards a learning-based mode shift model.

CHAPTER 4: INVESTIGATING THE EFFECTS OF PSYCHOLOGICAL FACTORS ON

MODE CHOICE BEHAVIOUR

This chapter includes: reasons behind the investigation, Structural Equation Models (SEMs),

understanding mode choice behaviour, data description, structural equation modelling, and

investigation outcomes.

CHAPTER 5: COMMUTING SURVEY FOR MODE SHIFT (COSMOS)

This chapter includes: study and survey objectives, study area, survey sample design, and survey

instrument design.

CHAPTER 6: SURVEY IMPLEMENTATION, DATA COLLECTION AND DESCRIPTION

This chapter includes: general sample descriptive statistics, general Revealed Preference (RP)

information statistics, and general Stated Preference (SP) information statistics.

CHAPTER 7: MODE CHOICE/MODAL SHIFT MODELLING

This chapter includes: fundamental definitions and assumptions, modes of travel, generating level

of service attributes, modelling commuting work trip mode choice, modelling commuting work

trip mode choice with latent variables, modelling commuting work trip mode shift, and models

validation and policy analysis.

CHAPTER 8: CONCLUSIONS AND RECOMMENDATIONS

This chapter includes: research summary, research contributions, and future research.

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2 LITERATURE REVIEW

2.1 Chapter Overview

This chapter starts with an overview of the overall transit planning process, with more focus

on the current practice and limitations in transit route design, in Section 2.2. Then, Section

2.3 discusses the current practice in mode choice modelling and its drawbacks. Subsequently,

Section 2.4 highlights recent research efforts that account for the inclusion of behavioural

factors in mode choice models in an attempt to overcome some of their limitations. Next,

Section 2.5 reviews the literature concerning the use of Stated Preference (SP) methods as a

recent advancement in quantifying people’s choices. Finally, a chapter summary is provided

in Section 2.6.

2.2 Transit Planning and Route Design

As presented in the introduction of this thesis, the concept of Customer Oriented Transit

Service (COTS) has been recently promoted, with the ultimate goal of increasing mode shift

from auto towards public transit. Automobile users might consider shifting to transit if they

have an affordable and a good quality service available. Thus, transit providers attempt to

maintain attractive alternatives by improving the Level of Service (LOS) in terms of

frequency, speed, reliability, information provision, vehicle design, station design, fare

collection, etc., while minimizing its associated cost. This trade-off between quality and cost

turns the transit planning process into a multi-objective problem where passengers’ and

operator’s interests are in conflict (Kepaptsoglou and Karlaftis 2009).

In general, the transit planning process consists of three main steps. First, strategic planning

which deals with routes design; second, tactical planning which involves both frequency

setting and timetabling; and finally, operational planning including both transit unit

scheduling and crew scheduling (Ceder and Wilson 1986). In the first two steps, all

information needed by passengers is determined. Treating all those steps simultaneously

ensures the interaction and feedback between them. However, this approach is intractable in

practice due to the extreme complexity of the process which requires huge computational

effort. As a result, numerous approaches have been proposed to deal with sub-problems of the

main transit planning process in an effort to solve it in a sequential manner instead of a

simultaneous one. Such approaches usually yield sub-optimal solutions with no guarantee of

global optimality (Guihaire and Hao 2008).

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Given the constrained fleet size and crew resources of transit agencies due to the costly

transit operations, it is essential to improve various transit network elements and enhance the

quality of the offered service in order to attain the maximum transit ridership. The transit

route design problem is a sub-problem of the main transit planning process. Several

objectives and constraints might exist for the route design problem depending on the policies

of the transit agency, but in general cost minimization is considered a main objective. On the

other hand, and from the passengers’ perspective, the transit route network should meet the

demand by providing affordable, fast, frequent, accessible and direct service. Thus, the main

challenge in route design is to achieve an acceptable trade-off between these conflicting

objectives (Guihaire and Hao 2008; Kepaptsoglou and Karlaftis 2009).

Route design aims at defining various design elements which reflect the system performance

requirements and resource limitations in order to serve the demand within a particular area. A

primary data requirement to solve the problem is the route topology which can be defined by

the roadway network and the potential locations for the transit stops, terminals, depots and

transfer zones. In addition, the origin-destination (OD) trip matrix is required to represent the

level of demand that needs to be served (Guihaire and Hao 2008; Kepaptsoglou and Karlaftis

2009). However, serving the whole transit demand is unrealistic since transit units cannot

stop at every point along a regular transit route, but rather at pre-specified stop locations only.

Thus, the service coverage is measured based on estimating the actual demand that can be

served by public transit within a reasonable walking threshold from the designated stops. In

practice, up to 400 m between either passenger’s origin or destination and the nearest transit

stop is considered an acceptable access/egress distance (Murray and Wu 2003).

In general, transit route design depends largely on the experience of the planner aided with a

set of service standards and practical guidelines that specify the minimum acceptable level of

service. That is succeeded by generating and examining a number of design scenarios based

on different combinations of design elements in order to select the best alternative. Such

approach is criticized for yielding suboptimal designs; for example in terms of attracting auto

users to transit and maintaining acceptable levels of transit ridership (the main objective of

COTS). Another limitation is being unable to capture the effect of the proposed design on the

existing demand along other transit routes and whether the attracted demand is resulting from

a mode shift or a transit route shift.

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2.2.1 Current Practice in Transit Route Design

Route design is the first step in the transit planning process which greatly affects all

subsequent planning steps, namely frequency setting and timetabling as well as transit unit

scheduling and crew scheduling (Ceder and Wilson 1986). Transit Route design is described

as the process of determining a transit route consisting of two terminals and a sequence of

intermediate stops. Given topological characteristics and trip demand distribution, the transit

route should achieve the desired objectives of both passengers and the operator subject to a

set of constraints such as total operating cost and fleet size. Unfortunately, passengers’ and

operator’s objectives not only vary but rather conflict. From the passengers’ point of view,

the transit route should maximize service coverage, accessibility, trip directness and demand

satisfaction. On the other hand, the operator’s point of view is to ensure keeping the route

length under a certain bound so as to reduce the operating costs (Guihaire and Hao 2008;

Kepaptsoglou and Karlaftis 2009).

Numerous mathematical, heuristic and evolutionary solution methods are developed to deal

with various aspects of the transit route design such as route configuration, service

frequencies and/or other related design parameters, in either a sequential or a joint manner. In

terms of optimization strategies, analytical optimization or exact search methods such as

linear programming and some forms of integer and mixed integer programming are used

when the targeted problem can be formulated with a known mathematical model.

2.2.1.1 Mathematical Approaches

Research efforts have been focused on the applications of Operations Research (OR) on

transit route design problems. Instead of determining both the route structure and design

parameters simultaneously, these analytical optimization models were applied to determine

one or several design parameters in sequence on a predetermined transit route structure, such

as stop spacing, bus size and service frequencies (Wirasinghe and Ghoneim 1981; Oldfield

and Bly 1988; Furth and Rahbee 2000; Van Nes and Bovy 2000; Saka 2001; Murray and Wu

2003).

Although the small tested instances permit the proposed models to attain optimality, the

previous models are not applicable to larger networks as they are only effective in solving

problems of small size networks or with one or two decision variables. Therefore, they have

been criticized for their limitations in solving more complex real-world instances of the route

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design problem in which many parameters need to be determined. Thus, transit planners

deem optimal design methods as overly theoretical and lacking simplicity, flexibility and

practical realism for real-world applications and hence they are rarely used in practice. That

in turn has directed recent research efforts at developing heuristic and evolutionary

approaches in order to overcome the limitations on hand and to find an operationally

acceptable designs, although global optimality is no longer guaranteed (Guihaire and Hao

2008).

2.2.1.2 Heuristic and Evolutionary Approaches

Heuristic approaches can deal with the transit route design problem and the determination of

its associated service frequencies. One of the first research efforts to tackle the transit route

design using heuristics was (Lampkin and Saalmans 1967). The authors treated each of route

design and frequency setting separately, then tackled them in a sequential manner instead of a

simultaneous one. Further, Mandl (1980) proposed a two-stage heuristic algorithm to define a

transit network given an empty route network and a constant frequency on all routes.

Over the past few decades, the interest in biologically motivated approaches like Artificial

Neural Networks (ANN) and Genetic Algorithms (GA) for solving optimization problems

has emerged as a new research trend. Various research efforts used genetic algorithms, which

is based on natural genetics and selection as a high-level simulation of a biologically

motivated adaptive system, in order to solve the transit route design problem (Xiong and

Schneider 1992; Pattnaik et al. 1998; Guihaire and Hao 2008).

Generally, heuristic and evolutionary approaches have showed better efficiency and less

computational effort than traditional exact mathematical optimization techniques especially

with more complex transit route design problems. An additional advantage of such methods

is the fact that they are not designed for a particular problem formulation, but rather they

define very general search frameworks and can fit to almost any form of constraints and

objectives.

2.2.2 Limitations of Current Practice in Transit Route Design

In general, route design involves the determination of both physical and operational design

elements. Although numerous mathematical, heuristic and evolutionary solution methods are

developed to tackle different aspects of the transit route design problem, several limitations

still exist in the current practice. Such limitations can be summarized in terms of model

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practicality, objective function, demand treatment and model realism (Guihaire and Hao

2008; Kepaptsoglou and Karlaftis 2009).

2.2.2.1 Model Practicality

Many of the previous studies focus on theoretical problems as a way of examining the

performance of the proposed solution rather than finding a practical one. In addition, they fail

to incorporate practical service planning guidelines that match the operators’ needs. As a

result, the proposed designs are sometimes operationally infeasible. Hence, more practical

guidelines should be integrated in the design to improve the quality, efficiency and

applicability of the solutions.

2.2.2.2 Objective Function

In general, the most widely used objective function is either minimizing the total generalized

cost/time or maximizing user benefits. However, maximizing modal shift from private cars to

public transit, which is considered as an important desirable objective for insuring system-

wide mobility, is not precisely addressed.

2.2.2.3 Demand Treatment

For simplicity, most of the previous approaches assumed a fixed transit demand matrix which

is unresponsive to the route alignment and service quality. However, considering variable

demand is more desirable in route design, since transit demand is largely dependent on the

transit route alignment and its associated frequencies. In addition, even for those researches

that accounted for demand variability, they failed to capture the effect of the proposed design

on the existing demand along the adjacent transit routes and whether the attracted demand is

resulting from a mode shift or a transit route-shift. Further, public demand is usually

aggregated and considered as a single point demand in the centroids of zones or in other

distribution nodes, although transit demand is actually scattered and distributed around transit

routes and stops.

2.2.2.4 Model Realism

The previous research efforts lack realism by not accounting for some behavioural factors in

terms of attitudes and habit formation that could act as barriers precluding switching between

modes. In addition, most of them ignore some essential aspects of the problem when

computing the total travel time, as they primarily focus on the total in-vehicle travel time

without proper attention to access time, waiting time, transfer time and egress time. Further,

both single path transit assignment and deterministic arrival and running times of transit units

are problematic assumptions. Hence, using multiple paths transit assignments and

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stochasticity in the arrival and running times of transit units are more realistic and can help

securing transfer possibilities, which can greatly influence transit service planning.

2.3 Current Practice in Mode Choice Modelling

Selecting the mode of transport, or “mode choice” in short, is the third step in the four-stage

(sequential demand forecasting) model. Mode choice models are traditionally based on the

Random Utility Maximization (RUM) framework originating in microeconomics, assuming

that utilities (measure of satisfaction) are random to the modeller while choice strategies are

deterministic from the decision maker’s perspective. Choice decisions can be conceptualized

under such framework where a number of travel options are available to a passenger;

according to his/her preferences, the passenger assigns weights to the different attributes

characterizing each of the competing alternatives and finally selects the travel option that

maximizes her/his utility (with a higher choice probability) considering his/her socio-

economic and demographic characteristics as well as the relative attractiveness of the

available alternatives (McFadden 1974; Banister 1978; Ben-Akiva and Boccara 1995).

Given that utilities are random (contain unknown aspects) to the modeller, they are

decomposed into two parts: a deterministic component which is calculated based on observed

characteristics, and a stochastic error term which is unobserved. Voluminous Random Utility

Maximization-based mode choice models have been developed with various types and

mathematical formulations according to different assumptions for the correlation between

random residuals. The simplest form of which is the Multinomial Logit (MNL) model,

considering error terms to be Independently and Identically Distributed (IID) following the

double exponential (Gumbel Type I extreme value) distribution with homogeneous matrix of

variance-covariance across all alternatives (Ben-Akiva and Bierlaire 1999; Chih-Wen 2005).

The assumption of independence in the MNL model implies that the error terms are

uncorrelated and have the same variance for all alternatives which gives rise to the

Independence from Irrelevant Alternatives (IIA) property. The IIA property means that the

ratio of choice probabilities between any two alternatives is unaffected by the presence of a

third alternative. While providing a very convenient form for the choice probability, the

previous assumption can be inappropriate in some situations where the unobserved attributes

related to one alternative are similar to those related to another alternative. Hence, more

complex models are developed to overcome the simplified assumptions of the MNL model.

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For example, Generalized Extreme Value (GEV) models, Probit models, and Mixed Logit

models (McFadden 1986).

GEV models are based on the generalization of the extreme value distribution to permit

correlation between the error terms over alternatives. However, in case this correlation is

zero, a GEV model collapses to a Logit model. The Nested Logit (NL) model is a GEV

model which groups the alternatives into several nests, with error terms having the same

correlation for all alternatives within a nest and no correlation for alternatives in different

nests. Probit models are based on the assumption that the random components of utility are

normally distributed, accommodating any pattern of correlation and heteroskedasticity given

its full covariance matrix. Mixed Logit models are fully general statistical models that can

approximate any discrete choice model by allowing the random component of utility to

follow any distribution. In specific, the error term in Mixed Logit models is decomposed into

two parts. First, a part that follows any distribution specified by the observer and contains all

the correlation and heteroskedasticity. Second, another part that is IID distributed. On the

other hand, other discrete choice models have been specified by modellers by combining

concepts from different models for specific purposes. The result is a set of models that are

capable to state the probability of choosing a travel alternative under a given set of

circumstances. Mode choice models have been widely used by transport planners to predict

and derive results that describe the mode choice decisions made by passengers in response to

policy changes in the transport system (Train 2003).

In light of the above, mode choice has commonly been assumed a rational reasoning process

that is related to some socioeconomic and demographic aspects of the decision maker (e.g.

age, and gender) and other factors representing the relative attractiveness of the available

options (e.g. travel cost, and travel time) (Eriksson et al. 2008). Such treatment implies that

travellers have complete knowledge and perfect information about the available options as

well as full awareness of the changes occurring in the transport system once they occur (Barff

et al. 1982; Chorus and Timmermans 2009).

In fact, the previous assumption and implications are in conflict with research on bounded

rationality which found out that travellers are boundedly rational by the cognitive limitations

of their minds, the information they could have, and the limited amount of time available to

them to make decisions. Therefore, travellers lack the ability and resources to find an optimal

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solution (best choice), and they instead apply their rationality only after simplifying the

available travel options. Hence, travellers always seek satisfactory solutions rather than the

optimal ones (Bamberg et al. 2003; Chorus and Timmermans 2009). Although modellers

claim that the random component of utility within the conventional mode choice modelling

framework can accommodate not only the limitations of the observer but also imperfect

information and random variation in tastes on the part of the decision maker, treating mode

choice as a rational decision making process is still in question.

Moreover, several research efforts attributed the lack of both searching and processing of

information to the existence of some psychological aspects such as habits, beliefs, values,

emotions and attitudes that have some sub-optimal characteristics and could result in the

domination of a specific travel option even in cases where the rational choice favours another

(Banister 1978; Johansson et al. 2006; Cantillo et al. 2007; Domarchi et al. 2008). Although

rational reasoning may have been the origin of many daily-based decisions, research showed

that individuals do not go through such deliberate decision making process when they repeat

the same decisions over a long period of time, as it becomes habitual (Ronis et al. 1989; Aarts

et al. 1997). Further, a more recent research added that choosing a mode of travel may often

be about overcoming negative emotions, even more than about maximizing the level of utility

(Chorus et al. 2006).

In addition to the previous fundamental limitations, the traditional approach of mode choice

modelling has been mainly considering various attributes related to the decision maker and

others related to the travel alternatives. Of the decision maker characteristics, on the one

hand, car ownership and availability are usually considered the major determinants of mode

choice. On the other hand, travel cost and time play a bigger role in determining mode choice

than others that characterize the attractiveness of the competing modes (Quarmby 1967;

Williams 1978; Barff et al. 1982). However, recent research has shown that passengers do not

usually choose a travel alternative given only marginal gains in cost or time. Instead, it was

found that certain behavioural factors may help reinforce the attractiveness of a specific

travel alternative relative to other options. Those behavioural aspects imply paying additional

psychological cost as a result of exploring and trying out different alternatives (Cantillo et al.

2007; Chorus et al. 2009).

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As such, conventional mode choice models have been criticized for their weak

characterization of human behaviour which reduce their ability to accurately forecast

passengers’ choices (Ben-Akiva et al. 2002). Such inadequate behavioural representation

leads traditional mode choice models to overestimate the attractiveness of public transit for

choice users, and subsequently to over predict transit ridership (Winston 2000; Beimborn et

al. 2003; Flyvbjerg et al. 2005). This is a critical issue in transit planning where improving

service to facilitate modal shift to transit is targeted.

In turn, previous research recommended that mode choice modelling should be more

sensitive to some underlying behavioural aspects in order to precisely describe travel demand

(Mackett 2003; Chorus and Timmermans 2009). Such behavioural factors could resist

changing individuals’ choices, such that the same choice may prevail even after a significant

change in the transport system (Ajzen 1991; Aarts et al. 1997; Gärling et al. 1998; Fujii and

Kitamura 2003; Gärling and Axhausen 2003).

2.4 Incorporating Behavioural Factors in Mode Choice Models

As an indication of the effect of habit formation on mode choice, Sheth (1976) stated that

people tend to stay with the mode they are already accustomed to even though other modes

may be more appropriate for them. The previous argument was further supported by

Goodwin (1977) who showed that habits may prevail even in cases where the more deliberate

choice favours another mode. In addition, Aarts et al. (1997) argued that mode choice

decisions like many other routine behaviours are supposed to be often made in a habitual

mindless fashion. In a study about the moderating effect of habits on the final observed

behaviour within established commuting contexts, Gardner (2009) showed that habits usually

dominate behavioural outcomes. Furthermore, Chorus et al. (2009) found that even travellers

that make rational decisions exhibit inertia during a series of risky choices, such that

choosing the same alternative from an initial set of equally risky alternatives repeatedly is a

rewarding strategy under the essence of risk aversion.

Hence, routine-based choice can describe the reason behind the domination of car as a mode

of travel which is hard to be altered even after a policy change which favours transit.

Research has showed that a number of psychological and sociological variables help

reinforce the relative attractiveness of car as a travel option, such that the superiority of the

auto mode can be related to the strong habits towards the car. In an indication of the

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domination of auto as a mode of travel, Gwilliam and Banister (1977) showed that auto

passengers and second drivers in one car owning households adjust their trips to allow for the

lack of car availability during the day. Other research findings implied that car is a superior

mode which will be used whenever available once the initial investment has been made

(Lucarotti 1977; Bailey 1984). Further, Ory and Mokhtarian (2005) have argued that the

increase in car use might not always be a result of cost and time savings, but rather as a result

of other behavioural factors.

Numerous research attempts have been made to incorporate socio-psychological factors in

mode choice. Two different perspectives to incorporate socio-psychological factors in the

mode choice decision were realized in the literature. First, modelling mode choice as a

learning process. Second, introducing socio-psychological factors in terms of explanatory

variables in the choice models.

An early attempt to introduce the effect of habit formation to mode choice decisions was

presented in Banister (1978). The author outlined a conceptual structure of a sequential modal

split model based on learning theory and habit formation. Starting from an important aspect

which is that travel patterns are based on decisions which are strongly influenced by habits,

the author postulated that an individual is likely to consider his previous experience while

taking his decision in the following day. Each subsequent decision is then influenced by

changes in the system and experience gained from the previous trips. Based on that, the study

suggested a four-stage decision making framework as an alternative way of looking at modal

choice.

The results showed that after a learning period, decisions may be a function of the formed

habits in terms of satisfactory outcomes from previous trips, which means that passengers do

not really choose their mode of travel, but rather personal mobility has become more

dependent on car ownership and availability while being less dependent upon the competition

between alternative modes. Strong evidence for habit formation was shown in the presented

model which implied that future choices can be predicted with high accuracy if habits are

identified. However, an important issue with this model is in modelling satisfaction,

specifically, how to define, identify and measure personal satisfaction. The approach was

rather dependent only on whether a car is owned and whether it is available to model

individual decisions.

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Other research attempts are made to capture the intricacies of the decision making process by

incorporating socio-psychological factors within the traditional mode choice models, besides

conventional personal and modal level of service attributes, as a way to overcome their

limitations (Johansson et al. 2006; Cantillo et al. 2007; Domarchi et al. 2008; Habib et al.

2010).

Johansson et al. (2006) hypothesized that the differences in people’s attitudes and personality

traits can be revealed in their transport mode choice. The authors postulated the existence of

both safety and environmental personality traits that affect mode choice decisions. Aiming at

addressing the unobservable preferences in mode choice models, indicators of attitudes and

personality traits were used to produce latent variables with environmental propensities and

individual preferences for flexibility and safety, before including them in a conventional

discrete choice model. Having a choice set size of three modes, the authors modelled five

individual specific latent variables postulated to be important for mode choice, namely

environmental preferences, safety, comfort, convenience and flexibility. The results showed

that modal travel time and cost are significant for mode choice. In addition, latent variables in

terms of flexibility and comfort were very important and enriched the choice model. In

general, the previous research provides evidence that attitudes and personality traits are

important and should be considered in mode choice modelling.

Cantillo et al. (2007) related the reluctance to change passengers’ travel behaviour to the

formation of habits or inertia and serial correlation between the choices made by the same

passenger over time, which act as barriers to change her/his travel behaviour. The authors

incorporated randomly distributed inertia thresholds and serial correlation in a general

discrete choice model framework, assuming that passengers will only shift to an alternative

mode when the difference between utilities favours the new alternative by a threshold

reflecting the reluctance to change or inertia effect. In addition, inertia was estimated as a

function of the previous valuation of alternatives which allows for serial correlation, and

inertia thresholds were postulated to be normally distributed among individuals as a function

of their socio-economic characteristics and choice conditions. The results showed that it is

necessary to consider inertia and serial correlation effects on mode choice models in order to

avoid an unrealistic model which might lead to bias in coefficient estimates and produce

significant response errors, especially in the case of large policy changes.

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Another research has argued that not only socio-economic factors, but also socio-

psychological factors affect mode choice decisions. In an attempt to account for the

underlying psychological factors on mode choice, Domarchi et al. (2008) used the Attitudinal

Theory in order to capture psychological factors and add them as explanatory variables into

the conventional discrete choice modelling framework.

According to the ABC-Model, an attitudinal response is formed of three basic and correlated

components, namely Affect, Behaviour and Cognition. Attitudes are defined as the result of

either direct or indirect experience with the environment. The affect is the emotional response

of the decision maker that represents her/his degree of preference for a specific good or

service. The behaviour is the verbal representation or behavioural tendency of the decision

maker, while the cognition is the evaluation of the good or service based on the decision

maker’s beliefs and knowledge about the good or service.

The authors measured passengers’ attitude, habit and affective appraisal towards their modes

of travel using ad-hoc instruments applied to a random sample of university staff members

through a questionnaire regarding work trips. The authors further constructed a revealed

preference (RP) database and added the effect of attitudinal factors through dummy variables

in the linear-in-parameters utility functions of the estimated simple MNL models. The results

showed that behaviour is not developed until car is used for individuals with strong car use

habit. After that, it is possible for travellers to develop a positive attitude towards car that

could make them have positive emotions related to that alternative and then habits are

developed and strengthened. Hence, car use becomes a vicious circle which is hard to break,

because car use habit is not based upon a rationalization of the problem and does not always

involve informed choices.

A more recent research effort to capture the unobserved latent variables in defining

perceptions and attitudes towards transit was presented by Habib et al. (2010). The authors

investigated the reasons for using transit in terms of people’s perceptions and attitudes

towards transit service quality in the oil-rich Canadian City of Calgary, Canada. A

multinomial Logit model combined with latent variable models is estimated based on the

Calgary transit customer satisfaction data survey conducted in 2007. The developed model

tested the significance of two individual specific latent variables, namely the perceptions of

‘reliability and convenience’ and ‘ride comfort’. The results showed that Calgarians value

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‘reliability and convenience’ more than ‘ride comfort’ which imply that improving the

reliability and convenience of the transit service would effectively increase transit ridership.

In general, the previous research efforts provide evidence that mode choice is a complex

process which not only involves socio-economic factors, but also socio-psychological

variables that have shown to have strong influence on mode choice and improved the

developed models in terms of fitness and statistical significance. While being a step forward

to better explain modal split, the previous attempts still experience the following major

drawbacks. First, the majority of the discussed models accounted for indicators of some

behavioural factors without having an underlying theoretical foundation to explain the

relationship between such factors. Second, even in research that used a theoretical

background as a foundation for the analysis, the inclusion of behvioural factors through

dummy variables in the estimated models is problematic since behavioural factors are not

directly observable, but rather they are unobservable latent constructs that greatly influence

individuals’ choices. The treatment of latent variables in choice models has been deemed

necessary by behavioral researchers for long, but is often either ignored or introduced in a

sub-optimal model structure in statistical models. Third, the previous models relied mainly on

cross-sectional household-based Revealed Preference (RP) data which often suffer from

many problems. Evidence in the literature shows that cross-sectional RP data based mode

choice models fail to accurately forecast modal shift in response to new improvements in the

transit services. This is due to the weak representation of various emerging transit

technologies and Customer Oriented Transit Service (COTS) elements that are difficult to

capture in RP surveys, yet have attributes affecting travellers’ perceptions and their

subsequent mode shift.

2.5 Current Practice in Survey Design

Modelling discrete choice behaviour relies on travel data collection to elicit people

preferences. In principle, two methodologies are commonly utilized for quantifying people

choices, namely Revealed Preference (RP) and Stated Preference (SP) or Stated Choice (SC)

methods (Ben-Akiva et al. 1994). The revealed preference approach uses information

collected about actual choices made by individuals to estimate statistical demand models.

Accordingly, such approach is limited to analyzing the effect of existing factors in the

transport system (Gunn et al. 1992). Obviously, collecting RP data from the field is

challenging if the factors to be analyzed do not exist, or if they are not well known by

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potential users (e.g. introducing a new transit service that has never been used before) (Diana

2010). In such cases, SP experiments where respondents are directly asked about their

preferences for hypothetical options may be more efficient. (Louviere et al. 2000; Arasan and

Vedagiri 2011). Hence, SP methods are capable to extend the implementation of choice

models beyond the limit provided by RP-based methods.

The design of SP experiments, originated at Marketing and Economics, have lately received

increasing attention in the transportation field. In general, the main purpose of conducting SP

experiments is to determine the independent influence of design attributes (variables or

factors) such as transit service design characteristics on an observed outcome (e.g. mode

shift) made by sampled respondents undertaking the experiment (Louviere and Hensher

1983; Louviere and Woodworth 1983).

In a typical SP survey, a number of choice tasks (hypothetical scenarios) are presented to

each respondent where he/she is asked to select one or more alternatives from amongst a

finite set of options. Such alternatives are defined by a number of different factors described

by pre-specified factor levels that are drawn from some underlying experimental design.

Conceptually, an experimental design might be thought of as a matrix of values that represent

factor levels, where the rows and columns of the matrix represent factors and choice

situations corresponding to different alternatives, respectively, as shown in Figure 2-1.

Nevertheless, the way the levels of the design factors are distributed within the experiment

plays a major role in determining the independent contribution of each attribute to the

observed choices. Moreover, the allocation of the different factor levels within the

experimental design may also affect the statistical power of the experiment and its ability to

detect statistical relationships that may exist within data (Rose and Bliemer 2009; Cooper et

al. 2011).

In light of the aforementioned, the issue of how to allocate attribute levels to the design

matrix is crucial to SP experimental designs. Over the years, research has relied upon

orthogonal experimental designs to generate the hypothetical choice tasks shown to

respondents. In general, orthogonal designs relate to the correlation structure between design

attributes such that all correlations between attributes are equal to zero (Louviere et al. 2000;

Bliemer et al. 2008; Bliemer and Rose 2011). Recently, researchers put the relevance of

orthogonal design-based SP experiments in question, claiming that orthogonality is unrelated

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to the desirable properties of the econometric models used to analyse SP data (e.g. Logit and

probit models) (Huber and Zwerina 1996; Kanninen 2002; Kessels et al. 2006). The previous

claim was further supported by Train (2003) who argued that whilst orthogonality is an

important criterion to determine independent effects in linear models, discrete choice models

are not linear. In fact, the correlation structure between the attributes is not what matters in

models of discrete choice, but rather the correlations of the differences in the attributes (Train

2003; Bliemer et al. 2008).

Figure ‎2-1 Experimental Design and Final Questionnaire

The previous findings led to the emergence of a class of designs, known as efficient or

optimal designs, that is considered a recent advancement in SP experimental designs.

Efficient or optimal designs have been considered by researchers as the current best practice

of designing SP experiments. Unlike orthogonal designs, efficient designs do not merely try

to minimize the correlation between the attribute levels in the choice situations, but rather

aim at finding statistically efficient designs in terms of estimating parameters with the

smallest asymptotic standard errors. Accordingly, such designs would either improve the

reliability of the parameters estimated from SP data at a fixed sample size or reduce the

sample size required to produce a fixed level of reliability in the parameter estimates (Huber

and Zwerina 1996).

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Given that the standard error is calculated as the root of the diagonal of the Asymptotic

Variance-Covariance (AVC) matrix of the parameters, prior information about the parameter

estimates is required in order to generate efficient designs. Such prior parameter information

can be estimated from similar studies or pilot tests. An efficient experimental design yields

data that enables parameter estimation with the lowest possible standard errors. Generally, the

efficiency of an experimental design can be derived from the AVC matrix. However, instead

of assessing a whole AVC matrix, it is easier to assess a design based on a single value.

Hence, numerous efficiency measures have been developed in order to calculate such

efficiency value representing an efficiency error that should be minimized (Rose et al. 2008).

By taking the determinant of the AVC matrix based only on a single respondent, the D-error

is the most widely used efficiency measure in the literature. Although it is hard to find in

practice, the design with the lowest D-error is called D-optimal design. Alternatively, it is

more common to look for a design with a sufficiently low D-error, or in other words the D-

efficient design. Depending on the available information on the prior parameters β, different

types of D-error have been developed such as the Dz-error (‘z’ from ‘zero’) where no

information is available (not even the sign of the parameters, β=0); the Dp-error (‘p’ from

‘priors’) where relatively accurate information is available with good approximations of β;

and Db-error (‘b’ from ‘Bayesian’) where information is available with uncertainty about the

approximations of β (Hensher et al. 2009).

Generally, efficient designs always outperform orthogonal designs when prior information

about the parameters (even only the sign) is available. Unfortunately, such information is not

usually available before estimating the parameters of the specified model. However, given

that some attributes (e.g. transit fare) are typically negatively perceived while others (e.g.

transit frequency) are positively perceived, it should be always possible to obtain some

information on the parameters (at least the signs), even without estimating them relying on

reasoning alone. Further, prior parameter estimates can be obtained by referring to similar

surveys. Otherwise, conducting a small pilot study might be useful to get an initial idea about

the parameter values (Rose and Bliemer 2009).

In efficient designs, prior parameter estimates are required to compute utilities that are

essential to obtain more information from each choice task. Maximizing information gained

from each choice situation is achieved by optimizing utility balance (i.e. avoiding situations

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where alternatives are clearly dominating the choice set). For example, consider a choice

situation between two unlabelled transport alternatives. The first option has both a lower

travel time as well as a lower travel cost, making it clearly the preferred alternative. The first

option therefore clearly dominates in this choice situation, and therefore no information will

be gained. In contrast, a different choice situation where there is no clear dominant alternative

(i.e. the respondent has to make a clear tradeoff between travel time and cost), will provide

useful information. As illustrated in the example above, balancing the utilities of alternatives

is a desirable property of efficient designs (Huber and Zwerina 1996).

In addition to maintaining utility balance, research has shown that many features of the SP

experiments can influence the efficiency of the resulting parameter estimates. Of which,

number of attribute levels, attribute level ranges, and the number of choice tasks provided to

each respondent are of importance. Transport researchers have been questioning the ability of

respondents to comprehend and respond to complex designs that involve many alternatives,

attributes, and choice situations (treatments). In general, the lesser the number of attributes

and attribute levels, the more convenient for the respondent the design is. Commonly, the

number of attribute levels depends on the model specification. If a certain attribute is

expected to have nonlinear effects, then more than two levels are needed for this attribute to

be able to capture these nonlinearities. However, if dummy attributes are included, then the

number of levels required for these attributes is predetermined. Further, the number of

attribute levels used impact the resulting number of choice situations such that the more

levels used, the higher the number of choice situations is. Moreover, mixing the number of

attribute levels for different attributes is not desirable as it may also yield a higher number of

choice situations in order to maintain attribute level balance (Rose and Bliemer 2009).

Furthermore, the wider the attribute level ranges, the higher the efficiency of the design is.

Research have shown that having wide attribute level range (e.g. waiting time= 2 min – 12

min) is statistically preferable to having a narrow range (e.g. waiting time= 1.5 min – 2 min)

as this will lead to better parameter estimates (i.e. smaller asymptotic standard error).

However, using extremely wide ranges might result in choice tasks with dominant

alternatives which in turn would affect the choice probabilities obtained from the design.

Moreover, using too narrow attribute level ranges will result in alternatives which are largely

indistinguishable. Hence, there should be a trade-off between the statistical preference for a

wide range and the practical limitations that may limit the range while maintaining attribute

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levels within limits that make sense to the respondents. Another important property that

substantially affects the efficiency of the design is maintaining attribute level balance (i.e. all

attribute levels appear equally in the dataset). Although imposing attribute level balance may

result in sub-optimal designs, it is generally considered a desirable property. Balancing

attribute levels ensures that the parameters are estimated on the whole range of levels, instead

of having data points at few of the attribute levels, and hence provides a good basis for

estimation (Caussade et al. 2005; Scarpa and Rose 2008; Bliemer and Rose 2009).

In terms of the number of choice situations, research did not provide evidence of any

systematic relationship between the value of the design parameter and the number of

treatments (Hensher 2001b). It has been shown that generally efficient designs with a small

number of treatments perform just as good (or even better) than a more complex design

(Bliemer and Rose 2011).

2.6 Chapter Summary

Chapter 2 overviewed the overall transit planning process and the current practice in transit

route design and its drawbacks. In addition, this chapter discussed the current practice in

mode choice modelling, its limitations, and highlighted the recent research efforts that

accounted for the inclusion of behavioural factors in mode choice models in an attempt to

overcome some of their limitations. Further, this chapter presented the Stated Preference (SP)

methods as a recent advancement in quantifying people’s choices that is capable to extend the

implementation of choice models beyond the limit provide by Revealed Preference (RP)

based methods.

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3 MODAL SHIFT MAXIMIZED TRANSIT ROUTE DESIGN MODEL

3.1 Chapter Overview

This chapter proposes a conceptual framework for generating transit route designs that

maximize demand attraction. The framework builds upon and extends the capabilities of the

existing MIcrosimulation Learning-based Approach for TRansit ASsignment (MILATRAS)

to tackle both the route design and mode shift problems. Several psychological aspects that

act as modal shift barriers are captured in the framework as well as different Customer

Oriented Transit Service (COTS) attributes that are of importance to mode shift. Moreover,

the last section of this chapter introduces a learning-based mode shift model as a major

component of the proposed framework. The presented learning-based model is capable to

model the mode switching mechanism while being consistent with the intuition behind

bounded rationality.

The following sections of this chapter are arranged as follows: a full documentation of the

proposed conceptual framework is provided in Section 3.2. This is followed by a presentation

of the evaluation component of the framework, where a learning-based mode shift model is

introduced as an alternative way to mode shift modelling, in Section 3.3. Finally, a chapter

summary is provided in Section 3.4.

3.2 The Conceptual Framework

In general, the proposed framework for modal shift maximized transit route design is

intended to fill some of the current gaps in the route design literature with respect to model

practicality, objective function, demand treatment, and model realism. The presented

conceptual framework builds upon and extends the capabilities of the existing MILATRAS

(Wahba and Shalaby 2005; Wahba and Shalaby 2009a), as a component of an integrated

transit service planning framework. MILATRAS currently models transit assignment given a

fixed set of transit routes and transit demand (Wahba 2009; Wahba and Shalaby 2009b). The

proposed framework adds a mode shift module, based on the models developed later in

Chapter 7, to MILATRAS to enable evaluating the impact of transit investments that usually

target car users. The added mode shift module allows MILATRAS to capture the variability

of demand among both modes and routes at the microscopic level, by running its joint mode

switching and multiple-path transit assignment models. Modal shift barriers (e.g. habit

formation) are captured in the framework. Further, the framework considers different transit

Level of Service (LOS) attributes that are of importance to mode shift modelling.

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The proposed approach is divided into two main parts: a design tool and an evaluation

component. On the one hand, the design tool deals with generating transit route design(s)

based on shortest path algorithms, service guidelines, and constraints regarding several

design aspects such as minimum stop spacing and maximum route length. The evaluation

component, on the other hand, is concerned with the assessment of the generated route

design(s) considering transit demand variability among both modes and routes. Integrating

both components together using a feedback loop results in a modal shift maximized transit

route design model that is capable to select the optimum transit route alignment and design

characteristics with the ultimate goal of maximizing transit ridership. However, this thesis

describes the whole conceptual framework and reports only on the evaluation component

(mode shift module), while the design tool is left for future research. The proposed

framework is more desirable for transit service planning than the previous approaches as it

explicitly considers the multi-objective nature of the transit route design problem from the

points of view of both the transit user and the transit operator.

Figure 3-1 presents the conceptual framework of the proposed model with its two main

elements that deal with service design and evaluation. Given the socio-demographic and

psychological information, as well as modal attributes of the anticipated travel demand, the

framework adopts the mode choice model with latent variables developed later in Section 7.6

to estimate the modal share of each mode of travel. The estimated transit demand is then used

as an input for the design tool to generate transit route design(s) and allocate transit stops

according to practical guidelines, service standards, and subject to a set of constraints.

Subsequently, a critical component deals with the determination of route frequency and fleet

size given the estimated transit demand and subject to a set of constraints. At that stage, the

designed transit service is ready to be assessed in terms of mode/route shift using the

evaluation component of the framework.

The evaluation component utilizes the mode shift models developed later in Section 7.7 to

examine mode shift in response to the changes in the transit network. Separate mode

switching models for different mode users (e.g. car drivers and car passengers) may be used

to estimate their propensity to shift to public transit. The route shift component of

MILATRAS is then used to assign the estimated transit demand among different transit

routes given the updated transit network. This process is repeated iteratively while revisiting

the route design until reaching a state of choice stabilization among both modes and routes.

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Route Choice

Using MILATRAS

Yes

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Transit Route Generation

Transit Stops Allocation

Route Shift Modelling

(MILATRAS)

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Figure ‎3-1 Modal Shift Maximized Transit Route Design Model

As presented, the proposed approach provides an integrated framework for designing transit

routes that maximize demand attraction. Elements of the demand side interact with

components of the supply side using a feedback loop until equilibrium is reached. This

treatment ensures the consistency between transit level of service and transit demand, which

is more desirable for transit service planning. Further, the presented approach enables

capturing whether the attracted demand is a result of mode shift or route shift.

Moreover, a learning-based approach for mode shift modelling is presented in the following

section. The developed approach is capable to model the mode switching mechanism while

being consistent with the intuition behind bounded rationality. The proposed learning-based

mode shift model is built on top of the mode shift models developed later in Section 7.7. The

learning process, however, ensures modelling personal behaviour at the individual level

based on personal experience and evaluation of the transportation system in a more dynamic

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fashion which is more compatible with MILATRAS. Further, the learning process models the

mode switching mechanism while simultaneously accounting for habitual inertia against

shifting modes, different levels of information provision and awareness limitations. What is

unique to the proposed approach is that it models the insights of the decision making process

and the period of time required to reap the benefits of the proposed policy changes.

In fact, the need for a learning-based mode shift model is supported by the following facts.

First, the decision process a passenger has to undertake while shifting to a mode of travel is

informed and guided by information on the service levels of alternative modes. Such

knowledge is usually gained through various means (including travel experience) over time.

Second, mode shift decisions are affected by some behavioural factors such as habit

formation, in which passengers are more (less) inclined to choose (change) the modes they

are already accustomed to. Third, the stochastic and time-dependent nature of the

transportation system most likely gives rise to adaptive mode choice decisions by passengers,

in which they may learn their choice decisions over time by updating their expected utilities

for each mode of travel based on previous experience (Wahba and Shalaby 2005).

The proposed approach uses methods of learning to model travel behaviour (i.e. mode

switching), representing individual travellers as agents. The underlying hypothesis is that

individual passengers are expected to adjust their choice behaviour according to their

experience with the transport system performance and their previous valuation of the

available alternatives as stored in a “mental model”. Mode shift, therefore, is modelled as a

dynamic process of repetitively making decisions and updating perceptions, according to a

long term adaptive learning process. By iteratively making a decision, an individual acquires

knowledge about his/her environment and thereby forms expectations about attributes of the

environment. Individuals may make different choices over time and thus learn which of these

alternatives is more effective in achieving particular goals.

As opposed to traditional discrete choice models, the decision making process is modelled

using the concepts of Markovian Decision Process (MDP), which represents a stochastic

process, where mode shift decisions are rewarded (or penalized) and consequently

passenger’s optimal policies can be estimated and updated under either perfect or partial

information availability using either reinforcement learning or belief-based updating rules.

Hence, for example, the proposed research is innovative in dealing with the issue of service

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reliability and the way it affects mode choice decisions. The dynamic feedback, using

learning and adaptation, is unique to the proposed framework and presents a more

behaviourally sound approach to mode shift analysis.

In general, the presented framework can be conceptualized under both the Reinforcement

Learning (RL) concepts and the Random Utility Maximization (RUM) Theory. On the one

hand, the framework employs the principles of RL to account for the long-term accumulation

of rewards while considering some behavioural aspects that affect the learning process.

Specifically, the formation of habits, the level of awareness of the changes in the transport

system and finally different updating rules are used to represent different cases of information

provision. On the other hand, the framework also employs the principles of RUM to measure

passengers’ satisfaction in an immediate sense in terms of the short-term reward within the

learning process.

Some behavioural aspects that act as modal shift barriers are captured in the model by

specifying a threshold or inertia against shifting between modes. Such thresholds are

estimated using different updating rules in the learning process to account for individuals’

previous valuation of alternatives, information availability and choice conditions. Knowing

that information regarding transit network conditions can be made available to car drivers,

and traffic conditions can be provided to transit riders, the proposed approach is more

desirable for evaluating the effects of information provision in terms of the impacts of ITS

deployments on service reliability. Further, with its microscopic representation level of transit

network supply and transit demand, this approach is suitable for the analysis of Bus Rapid

Transit (BRT) and Light Rail Transit (LRT) initiatives where design details and behavioural

aspects combine together to drive the choice decision. As a result, some hidden aspects of the

choice can be addressed, such as the higher tendency of passengers to shift towards LRT than

other means of travel (also known as the rail effect), this phenomenon can be postulated to

have some socio-psychological aspects rather than only marginal gains.

3.3 Towards a Learning-based Mode Shift Model

In general, learning-based models have been widely used in a number of various fields of

research. A major contribution of this thesis is modelling mode shift decisions as a learning-

based process which involves learning by interaction with the transportation system in a

dynamic context. The proposed approach can be conceptualized under both the

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Reinforcement Learning (RL) concepts and the Random Utility Maximization (RUM)

framework. Within the proposed approach, passengers’ choices depend on examining the

system and updating their perceptions of modal utilities while being influenced by some

behavioural aspects that act against learning new knowledge (e.g. formation of habits). In

particular, mode shift is modelled as a long term decision process which involves learning

over a period of time until reaching a state of habit stabilization.

Within the reinforcement learning concepts, passengers are assumed to be goal-directed

agents that apply an optimal policy to choose the best alternative. At each episode, agents

perceive the state of the system and choose a mode of travel accordingly while considering

their past experiences. Based on earning positive or negative rewards, agents adjust their

choices (e.g. mode choice) while seeking to maximize the total return received in the long-

term in terms of a value function considering travel time, cost, and other factors that affect

the choice decision (Wahba and Shalaby 2009b). For instance, according to Barto and Sutton

(1998), if a state (st) is visited at time (t), the reinforcement learner updates its long-term

estimate V(st+1) based on the immediate reward gained after that visit R(st), in addition to

what happened before that visit V(st), using a simple reinforcement learning updating rule as

follows:

V(st+1) ← V(st) + α [R(st) - V(st)], (3-1)

where:

α: Step size parameter

Figure ‎3-2 Agents Adjusting their Choices based on their Experience with the System

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In an attempt to comply with the context of bounded rationality, the proposed approach

employs the principles of reinforcement learning to account for the long-term accumulation

of rewards while considering some behavioural aspects that affect the learning process.

Specifically, the formation of habits is modelled in terms of the step size parameter (α), the

level of awareness of the changes in the transport system is considered in terms of the

temperature parameter (τ), and finally different updating rules are used to represent different

cases of information provision. On the other hand, the proposed approach also employs the

principles of the Random Utility Maximization (RUM) Theory to measure passengers’

satisfaction in an immediate sense in terms of the short-term reward within the learning

process.

3.3.1 Modelling‎the‎Formation‎of‎Habits‎in‎terms‎of‎the‎Step‎Size‎Parameter‎(α)

The step size parameter (α) is a small positive fraction (0 ≤ α ≤ 1) which is commonly used in

reinforcement learning methods to influence the learning rate, such that the higher the step

size is, the more the agent learns from recent experience. The step size parameter is generally

reduced over time within the learning process as the agent tends to rely more on what it has

already learnt. From a behavioural perspective, this adaptive learning mechanism can

describe mode shift barriers where travellers (more specifically commuters) become more

systematic with respect to their chosen mode and insensitive to changes in the transport

system once habits are formed towards a specific mode of travel. Once the learning process

has been completed, small scale economic policies may be of little effect due to habit

formation, as indicated by Lucarotti (1977) and further supported by Banister (1978) who

showed that commuters may not change their chosen mode until a certain threshold of the

corresponding utility has been reached. Consequently, future choices can be predicted with a

high degree of accuracy if habits are identified, which is possible knowing that habits are

characterized by their invariability, repetition and persistence (Golledge and Brown 1967).

The previous findings provide evidence that habits act against learning new knowledge,

which is opposite to the function of the step size parameter in the reinforcement learning

process. Thus, habits can be modelled in terms of the value of the step size parameter such

that the strength of formed habits is inversely proportional with the step size towards learning

new knowledge.

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3.3.1.1 Estimating the Step Size Parameter (α)

Over the past few decades, the conventional choice rule for modelling choice decisions has

been the Logit or exponential rule. Logit models are discrete choice models that attempt to

explain the behavior of individuals making choices between a finite number of alternatives.

In the Logit model, actions with higher propensities are chosen with higher probabilities

(Hopkins 2007).

(3-2)

where:

Pim : Probability that decision maker (i) selects alternative (m)

Vim : Systematic utility that decision maker (i) obtains from alternative (m);

i= 1, ...,I; m, n= 1,…,N

Research findings showed that traditional mode choice models do not only provide

information about the probabilities of mode selection in a stochastic manner, but also the

explanatory variables of the models imply some behavioural aspects. As an early indication

of strong habits towards the auto mode, Banister (1978) found that the car is almost

invariably preferred whenever available and argued that personal mobility is dependent on

car ownership, licence holding and car availability and less dependent upon the competitive

attributes of alternative modes. This finding has been further supported by Domarchi et al.

(2008) who showed that habitual frequency of car use is positively correlated with car

availability, which means that the inclusion of auto ownership as an explanatory variable in

traditional mode choice models can act as an indirect measure of car use habit.

In light of the above, the proposed approach hypothesizes that the previous choice probability

of a particular mode can be considered as an indicator of habitual inertia towards that mode.

This hypothesis implies that the higher the previous choice probability, the stronger the

formed habits towards that choice. In addition, knowing that habits act against learning new

knowledge, the step size parameter is postulated to be an inversely proportional function of

the previous dominating mode choice probability, for example:

e.g. αi = 1 - Pid, (3-3)

,P

1

im

N

n

V

V

im

im

e

e

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where:

αi: Step size parameter associated with decision maker (i)

Pid: Previous mode choice probability that decision maker (i) selects the dominating

alternative (d)

Within such treatment, previous dominating mode choice probabilities represent agents’

willingness to switch modes after a change in the system such that if the value of Pid is close

to one (i.e. αi closer to zero) then there is a strong inertia towards the previous choice and the

previous mode prevails (i.e. the agent will not learn much from recent experience).

3.3.2 Modelling‎the‎Awareness‎Level‎in‎terms‎of‎the‎Temperature‎Parameter‎(τ)

In general, balancing exploration and exploitation is an issue in reinforcement learning

approaches. Exploiting the actions estimated (through agent learning) to be best is usually

insufficient, because many relevant state-action pairs in the reinforcement learning

framework may never be visited by the agent. Excessive exploration on the other hand will

make it hard to learn the good actions to take at different states. Therefore, maintaining a

balance between exploration and exploitation is necessary to ensure that the agent is really

learning to take the optimal decisions (Barto and Sutton 1998).

One popular technique of exploration is the ε-greedy method, where a learner behaves

greedily most of the time but every once in a while it selects an action at random with small

probability ε. The disadvantage of this method is that it chooses among all actions with equal

probability, irrespective of the estimated reward value of each action. An alternative is to use

the softmax action selection method, where actions with higher estimated rewards are chosen

with greater priority than actions with lesser estimated rewards (Abdulhai and Kattan 2003).

The most common softmax method relies on the Boltzmann distribution where an action (a)

is selected using the following probability:

(3-4)

where:

Qr (a): Value of action (a)

τ : Temperature parameter

,P

1

/)(

/)(

a

n

b

bQ

aQ

t

t

e

e

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The temperature parameter (0 < τ ≤ ∞) is a positive parameter controlling the degree to which

actions with higher values are favoured in selection. In general, high temperatures cause all

actions to have nearly the same probability of selection, whereas low temperatures increase

the difference in the action selection probability. In other words, as τ tends to 0+, softmax

action selection becomes the same as greedy action selection (Barto and Sutton 1998).

3.3.2.1 Estimating the Temperature Parameter (τ)

From a behavioural viewpoint, strong habit formation can act against exploring new

alternatives and consequently against being aware of recent changes in the transport system.

For example, travellers might be unaware of the changes in the transit service due to the lack

of exploring as a result of strong habits towards driving. In other words, the formation of

habits might put passengers in a state of limited awareness of system changes.

In such context, the exploration rate can be maintained to address passengers’ awareness of

changes in the transport system which in turn is affected by the strength of the formed habits.

In particular, the temperature parameter (τ) is assumed to be inversely proportional with the

previous dominating mode choice probability which acts as an indicator of habitual inertia,

for example:

τi= 1 - Pid, (3-5)

where:

τi: Temperature parameter associated with decision maker (i)

Pid: Previous mode choice probability that decision maker (i) selects the dominating

alternative (d)

This assumption implies that the higher the previous choice probability of a specific mode,

the stronger the formed habits towards that mode, and consequently the lower the temperature

parameter (i.e. the agent tends to exploit greedily). This treatment maintains the balance

between exploration and exploitation as a function of the previous dominating mode choice

probabilities such that if the value of Pid is close to one (i.e. τi closer to zero) then there is a

strong inertia towards the previous choice and the agent tends to exploit and vice versa.

3.3.3 Modelling the level of Information Provision in terms of the Updating Rules

One of the drawbacks of the traditional mode choice models is being unable to precisely

address the effect of information provision on mode choice decisions, specifically the

variation in the perceived transport service attributes and the way it could affect the choice

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behaviour among passengers over time (Quentin and Hong 2005; Wahba and Shalaby

2009a).

In order to describe the choice behaviour, adaptive learning models assume that consumers

learn about the relative quality of products adaptively using learning rules. In this context,

Hopkins (2007) showed that small differences in the learning rules between belief-based and

reinforcement learning behaviour can have large effects on market outcomes. In addition, the

results showed that even simple adaptive learning models can help explain actual choice

behaviour at the micro decision making level.

In general, two commonly used assumptions about available information can be identified

while updating agent propensities, according to Hopkins (2007). The first corresponds to a

state of partial information, in which an agent can only observe the reward resulting from the

implemented action. The second corresponds to a state of full (perfect) information, in which

an agent can observe the return of all possible actions including the rewards of actions that

were not taken.

An important aspect of mode choice decisions under the assumptions of bounded rationality

is that an agent is considered in a situation of partial information while choosing a travel

option, as it (the agent) can only perceive the reward from the alternative that is actually

chosen, while information about unselected modes is unavailable. Therefore, updating rules

under partial information are more desirable while dealing with mode choice.

Two updating rules can be described under the states of partial information, a belief-based

learning and a stimulus-response type learning (reinforcement learning) rule. The belief-

based learning rule can be described as follows. At time (t), a passenger (i) perceives a utility

(Rim(t)) after choosing mode (m). He/she updates his/her utilities as follows:

Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], Vin(t+1) = Vin(t), for all n ≠ m, (3-6)

where:

Vim(t) : Utility that decision maker (i) obtained from mode (m) till time step (t)

Vin(t) : Utility that decision maker (i) obtained from mode (n≠m) till time step (t)

Rim(t) : Immediate utility that decision maker (i) obtains from mode (m) at time step (t)

Vim(t+1): Updated utility that decision maker (i) obtains from mode (m) at time step (t+1)

Vin(t+1) : Updated utility that decision maker (i) obtains from mode (n≠m) at time step (t+1)

αi : Step size parameter (0 ≤ αi ≤ 1), associated with decision maker (i)

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If values of αi are closer to zero, then agent’s experience from long ago still have a significant

effect on current beliefs, while values of αi closer to one means that only the very recent

experience is remembered. Within the previous model, the propensity towards the selected

mode potentially incorporates the reward of each action, while the utility of each unselected

alternative remains unaltered, as there is no new information about the alterative with which

to update its value. In this model, the agent is assumed to have adaptively formed beliefs

about the quality of each of the competing modes.

The reinforcement type learning, on the other hand, could be conceptualized as follows. At

time (t), a passenger (i) perceives a utility (Rim(t)) after choosing mode (m). Upon perceiving

the utility, the passenger updates his/her utilities as follows:

Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], Vin(t+1) = αi Vin(t), for all n ≠ m, (3-7)

Within the previous model, the propensity towards the selected mode potentially incorporates

an accumulation of positive feelings (e.g. familiarity or recognition) such that the utility of

the unselected modes decreases naturally as familiarity with those alternatives declines

relative to the selected mode.

Importantly, both updating rules respond only to the experienced utilities of the selected

mode (Rim(t)), while information on utilities of the unselected modes is not utilized because

they were not observed/experienced at that time. That can be interpreted as being in a state of

partial information, or in other words, the agent is boundedly rational (Simon 1957; Barros

2010). However, such rules might be inadequate for evaluating the effects of the emerging

information technologies in terms of the impacts of Intelligent Transportation Systems (ITS)

deployments on service reliability and real-time information provision capabilities, which in

turn affect passengers’ behaviour.

Although a state of perfect information might not practically exist, it could be argued that the

new Advanced Traveller Information Systems (ATIS) can supply travellers with information

on the alternative modes as well as the selected option. In other words, passengers may

receive real-time information on the travel times of different modes through the network.

Hence, an updating rule under the state of perfect information can be used to update

simultaneously all utilities as follows:

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Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], for m= 1 to M (3-8)

The proposed approach is the first towards a learning-based mode shift model. The

underlying hypothesis is that passengers are expected to adjust their choices according to

their experience with the performance of the transport system and their previous valuation of

the available alternatives, while being subject to awareness limitations and habit formation

that might have been formed towards a specific mode of travel.

In this research, individual passengers are represented as agents that are endowed with

different propensities associated with each of the possible choices in the choice set. As utility

maximizers, the agents’ policy is to choose the travel option that maximizes their satisfaction

on long-term basis. However, balancing exploration and exploitation is used to ensure that

agents can make different choices over time and thus learn which of these alternatives is

more effective in achieving the desired goals. Further, agents can examine their choices by

interacting with the transport system through a microsimulation model which represents the

agents’ environment. The outlined learning mechanism is iterated until the agents learn their

choices and achieve a state of choice stabilization, as shown in Figure 3-3.

Agents, endowed with

different propensities

and formed habits

Decision to Explore/Exploit

Mode Choice

Examining the Choice

Through Microsimulation

Estimate

Immediate Reward

Update

Long-Term Value

Total Demand with

Indicators of

Habit Formation and

Awareness Limitations

Stop

Yes

No

Le

arn

ing

-ba

se

d M

od

e S

hift M

od

el

Learning Process

Mode

Choice

Stability?

Figure ‎3-3 Learning-based Mode Shift Model

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Under such framework, mode shift is modelled as a dynamic process of repetitively making

decisions and updating perceptions according to a long-term adaptive learning process. This

dynamic feedback, using learning and adaptation, is unique to the proposed framework and

presents a more behaviourally sound mode shift approach that is suitable to perform mode

shift analysis after a policy change. Moreover, the presented approach can be looked at as a

simultaneous way of modelling both mode choice/shift and network assignment as opposed

to the traditional way of sequential modelling.

3.3.4 Numerical Simulation

This section provides numerical simulation results and compares different choice strategies

under both the traditional and learning-based mode shift modelling frameworks. Various

updating rules are examined under different states of information provision, specifically the

states of partial and perfect information and how they could affect the mode switching

behaviour. Two updating rules are modelled under the state of partial information, namely a

belief-based rule which considers the accumulation of former beliefs about the quality of

each alternative and a reinforcement learning-based rule which considers natural decay of

beliefs where familiarity with those alternatives decline. On the other hand, one updating rule

is modelled under the state of perfect information which assumes the availability of

information regarding the unselected modes to the decision maker.

The modelling scenario considers a hypothetical mode choice situation, in which 100

passengers face a daily mode choice between auto, transit and walk options. Under the

traditional mode choice framework, a simple conventional Logit model is used to estimate the

choice probabilities based only on travel time and cost without dealing with the different

transit travel time components (access/egress time, wait time, in vehicle time and transfer

time), in order to simplify the calculations. The learning-based mode shift model on the other

hand involves examining the system and updating long-term experience throughout twenty

learning episodes during which the decision makers choose a travel alternative, earn an

immediate reward and accordingly update long-term estimates. The specifications of the used

Logit model are as follows:

V(Auto) = 1.0 - 0.1 * Auto In-Vehicle Travel Time (min) - 0.05 * Auto Travel Cost ($)

V(Transit)= - 0.1 * Transit In-Vehicle Travel Time (min) - 0.05 * Transit Fare ($)

V(Walk) = -0.5 - 0.1 * Walk Travel Time (min)

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The simulation scenario assumes that on episode one the attributes corresponding to each

alternative are as follows: Auto In-Vehicle Travel Time= 15 min, Transit In-Vehicle Travel

Time= 15 min, Walk Travel Time= 30 min, Auto Travel Cost= $1.6 and Transit Fare= $1.5.

Between episode one and episode two, the transit travel time is reduced due to a significant

change that favours the transit option such that Transit In-Vehicle Travel Time= 4 min.

In order to illustrate the evolution of habits with respect to the change in the awareness level,

balancing exploration and exploitation ensures continual exploration after the fifth episode at

which the decision maker becomes aware of the changes in transit mode by means of direct

experience. In other words, the reinforcement learner will act greedily (i.e. exploit its choice)

by choosing the most favourable mode based on what it has learnt at the beginning of the

simulation. At the fifth episode, the agent becomes aware of the changes in the system and

the assumption of exploring starts (i.e. explore transit), and continues until the termination of

the simulation. Importantly, note that the choice situations, the values of the attributes and the

model parameters are chosen arbitrarily; hence, the outcomes presented in this section should

be considered merely an illustration of the model, not a case study.

3.3.4.1 Simulation Results

3.3.4.1.1 Traditional Mode Choice Model

Based on the conventional mode choice framework, the auto mode was the most attractive

alternative with the highest choice probability (70.2%) on episode one. However, after

reaching the steady state conditions following the reduction in transit travel time on episode

two, the transit option took the lead of the choice where 51.3% of the passengers use transit

and 46% use auto.

Obviously, conventional mode choice models have always been cross-sectional models under

steady state conditions before and after the change. Hence, they might be useful to describe

mode shares but they do not capture the time-dependent processes underlying a possible

mode shift which involves breaking the previously formed habits and building new ones. In

other words, conventional models cannot provide information about the period of time

required to reap the benefits of a proposed policy scenario. This drawback of conventional

mode choice models in policy analysis further supports the need for a learning-based mode

shift model, which is presented in the following sections.

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3.3.4.1.2 Learning-based Mode Shift Model

In order to utilize the effectiveness of traditional mode choice models in describing current

mode split, the outcomes of the above mode choice model in terms of utilities and choice

probabilities for each of the competing modes were used as the initial values of the learning

process before the policy change. However, different updating rules were used to model the

evolution of the agent’s experience throughout the simulation with respect to different cases

of information provision.

3.3.4.1.2.1 Partial Information (Belief-based Updating Rule)

Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], Vin(t+1) = Vin(t), for all n ≠ m (3-6)

Although the transit option had the higher choice probability after the reduction in its travel

time, the superiority of transit is realized on episode ten after passing a period of unawareness

which is followed by a period of reformation of habits. The simulation results based on the

belief-based model are illustrated in Figure 3-4.

Figure ‎3-4 Learning-based Mode Shift Model, Partial Information, Belief-based Rule

Initially, the same values of choice probabilities across modes were used such that the car

was the superior mode. After the change on the second episode, an increase in the observed

utility of transit has been achieved favouring transit over other modes in the choice set.

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However, and knowing that the agent is still exploiting its favourite choice (i.e. auto mode),

this increment in transit utility was not yet observed by the decision maker. In other words,

the agent was unaware of the changes in the system till the fifth episode when it started to

explore and directly examine the transit mode. Based on that, the values of choice

probabilities remained unaltered during the first five episodes as shown in Figure 3-4, which

could be interpreted as being in a state of unawareness.

During the unawareness zone, the previously formed habits remained stable. However, when

the agent became aware of the changes at the fifth episode, habits started to reform according

to the new experience with the system until reaching another stabilization zone on episode

sixteen.

It can be also noticed that the superiority of transit has not been realized immediately after

being aware of the changes, but rather after a transition period of habits reformation from the

fifth episode till the tenth episode, in which the long-term value of transit utility exceeded the

long-term value of the utility of auto and hence transit mode was more likely to be selected.

In this scenario, the length of the modal shift period only depends on the impact of the policy

change on the utility functions, regardless of how long the agent has been exploiting the auto

mode before exploring the transit mode.

Obviously, the belief-based updating rule is in line with the assumptions of bounded

rationality such that the propensity towards the selected mode potentially incorporates the

reward of each action, while the utility of each unselected alternative remains unaltered, as

there is no new information about the alterative with which to update its value.

Importantly, habits started to reform only after examining and being aware of the change in

the service. In this model, the agent is assumed to have adaptively formed beliefs about the

quality of each of the competing modes.

3.3.4.1.2.2 Partial Information (Reinforcement Learning-based Updating Rule)

Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], Vin(t+1) = αi Vin(t), for all n ≠ m (3-7)

Although the transit option had the higher choice probability after the reduction in its travel

time, the superiority of transit is realized on episode eleven after passing a period of

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unawareness which is followed by a period of reformation of habits. The simulation results

based on the reinforcement learning-based model are illustrated in Figure 3-5.

Figure ‎3-5 Learning-based Mode Shift Model, Partial Information, RL-based Rule

Initially, the same values of choice probabilities across modes were used such that the car

was the favourable mode. After the change on episode two, an increase in the observed utility

of transit has been achieved promoting transit over other modes in the choice set. However,

and knowing that the agent is still exploiting the auto mode, this increment in transit utility

was not yet observed by the decision maker till the fifth episode as being in the unawareness

state.

Unlike the belief-based rule, the previously formed habits in addition to the modal choice

probabilities were always varying with respect to time such that the superiority of auto mode

was increasing with familiarity while being decaying for the other modes with unfamiliarity.

However, when the agent became aware of the changes and started to get familiar with the

transit mode, the attractiveness of the car started to decline while that of transit started to

develop until it became the superior mode which is more likely to be selected at the eleventh

episode.

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Similar to the belief-based updating rule, the superiority of transit has not been realized

immediately after being aware of the changes, but rather after a transition period of habits

reformation from the fifth episode till the eleventh episode. However, under the

reinforcement learning-based updating rule, the length of the modal shift period is longer as it

depends on both the impact of the change on the utility functions and the period of time the

agent has exploited the auto mode (i.e. frequency of past use) before exploring public transit.

Obviously, the reinforcement learning-based updating rule is based on familiarity and

accumulation of positive feelings such that the utility of the unselected modes decreases

naturally as familiarity with those alternatives declines. Hence, habits were always varying

depending on the frequency of past choice regardless of being aware of the change or not.

3.3.4.1.2.3 Perfect Information

Vim(t+1)= Vim(t) + αi [Rim(t) –Vim(t)], for m= 1 to M (3-8)

Although the transit option had the higher choice probability after the reduction in its travel

time, and knowing that the decision maker is fully aware of the system characteristics, the

superiority of transit is realized on episode six after passing a period of reformation of habits.

The simulation results based on the assumption of perfect information are illustrated in

Figure 3-6.

Figure ‎3-6 Learning-based Mode Shift Model, Perfect Information

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Initially, the same choice preferences across modes were used such that the car was the

superior mode. After the change on the second episode, an increase in the observed utility of

transit has been achieved favouring transit over other modes in the choice set.

Interestingly, and even though the agent was still exploiting its favourite choice (car option),

the increment in transit utility was observed by the decision maker under the assumption of

perfect information. In other words, the agent was fully aware of the changes in the system

without exploring and directly examining the transit mode. Based on that, the previously

formed habits and the modal choice probabilities started to evolve since episode two, until

reaching another stabilization zone on episode twelve.

As illustrated in Figure 3-6, the superiority of transit has not been realized immediately after

perceiving the reduction in transit travel time, but rather after a transition period of habits

reformation from the second episode till the sixth episode. In this scenario, the length of the

modal shift period only depends on the impact of the policy change on the utility functions,

regardless of how long the agent has been exploiting the car option before exploring transit.

Practically, the assumption of perfect information requires receiving continuous information

updates on each mode (selected as well as unselected). Adding to that the issue of

information reliability and how much the passenger trusts the supplied information, it can be

said that being in a state of perfect information might not practically exist. However the

previous updating rule presents the upper bound of information provision which would speed

up the learning process and the expected modal shift.

3.3.5 PRACTICAL IMPLICATIONS

Traditional mode choice models are based on static knowledge and lack to recognize that the

interaction with the environment generally leads to adaptation of behaviour through learning.

This section introduced a new approach for modelling mode shift as an adaptive learning

process which involves learning by interaction with the transportation system in a dynamic

context. Within the presented approach, passengers’ choices depend on updating their

perceptions of choice utility while taking into consideration some behavioural factors that

affect the choice at the individual level. The underlying hypothesis is that passengers are

expected to adjust their choices according to their experience with the performance of the

transport system and their previous valuation of the available alternatives, while being subject

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to awareness limitations and habit formation that might have been formed towards a specific

mode of travel. Further, the presented approach models the insights into understanding

individuals' sensitivity to various policy scenarios and how long it would take to reap the

benefits of the proposed policies, which is typically not answered by traditional approaches

owing to their cross-sectional nature.

The learning-based mode shift model as presented and numerically illustrated in this section

tackles some of the behavioural limitations of the traditional models under the contexts of

bounded rationality and limited awareness. Importantly, the presented approach combines

both perspectives of habitual inertia and awareness limitations rather than substituting one for

the other as assumed by other models. Further, while traditional mode choice models

implicitly assume rational decision making, perfect information availability and full

awareness of the changes in the transport system, the proposed model is considered more

behaviourally realistic and incorporates a number of practical implications.

The presented approach implies that passengers’ awareness is limited and depends on their

direct experience with the transport system and the available level of information provision.

In addition, unlike other models considering only the formation of habits, this simulation

presents the time-dependent processes of change in behaviour that follows a change in the

transport system, during which passengers update their formerly formed habits and change

their choices accordingly.

In general, the illustrated learning behavioural patterns are in agreement with the prior

expectations which can be considered a first step towards the model’s validity. Nevertheless,

another strong point towards the model credibility is utilizing the effectiveness of the

traditional mode choice models in describing the choice situation at the initiation of the

learning process. In light of the above, this chapter introduced a promising approach that

states the art for a more behaviourally sound mode shift model. In addition, the presented

approach can be looked at as a simultaneous way of modelling both mode and route

choice/shift as opposed to the traditional way of sequential modelling. What is unique to the

proposed model is that it can explain the transitional process underlying the modal shift

mechanism which is important from a transit service design point of view.

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Nevertheless, conducting controlled lab experiments of travel behaviour is suggested to

specify and test the learning-based mode shift process and estimate its parameters under

various assumptions and levels of information provision. It is also required to conduct ex-ante

and ex-post policy analyses at regular time intervals until the mode shares stabilize to validate

the proposed formulations and assumptions of habit formation, level of information provision

and awareness limitations. In addition, more research is suggested to test the spatial and

temporal transferability of the presented model.

3.4 Chapter Summary

This chapter proposed a conceptual framework for a modal shift maximized transit route

design model. The proposed model is comprised of two components. First, a design tool that

deals with generating transit route(s) based on service guidelines and standards. Second, an

evaluation component that concerns with the assessment of the generated route design

considering transit demand variability among both modes and routes. Further, the framework

builds upon and extends the capabilities of the existing MIcrosimulation Learning-based

Approach for TRansit ASsignment (MILATRAS) to tackle both the route design and mode

shift problems. MILATRAS currently models transit assignment given a fixed set of transit

routes and transit demand. The proposed framework adds a mode shift module to

MILATRAS to enable evaluating the impacts of transit investments that usually target auto

users. Modal shift barriers such as habit formation are captured in the framework. Moreover,

the framework considers different Customer Oriented Transit Service (COTS) attributes that

are of importance to mode shift modelling. Furthermore, a major contribution of this chapter

is modelling mode shift decisions as a learning-based process which involves learning by

interaction with the transportation system in a dynamic context. As mentioned earlier, this

research deals only with the evaluation component of the proposed framework. However,

proper attention is given to mode shift modelling, as an essential element of the proposed

framework, in the subsequent chapters.

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4 INVESTIGATING THE EFFECTS OF PSYCHOLOGICAL FACTORS ON

MODE CHOICE BEHAVIOUR

4.1 Chapter Overview

In an attempt to better understand the effects of psychological factors on commuting mode

choice behaviour, this chapter utilizes socio-psychometric data measured using ad hoc

surveys to investigate the influence of attitudes, affective appraisal and habit formation on

commuting mode choice. The dataset used in this analysis was collected in 2009-2010 in the

City of Edmonton, Alberta, Canada. The Structural Equation Modelling (SEM) approach is

used in this analysis. SEM captures the latent nature of psychological factors and uses a path

diagram to identify the directionality as well as intensity of the relationships. The Theory of

Interpersonal Behaviour (TIB) by Triandis (1977) is utilized as the theoretical foundation of

SEM Analysis. The analysis conducted in this chapter is considered a primary step towards

learning how mode choice decisions are made and deciding which behavioural factors are

relevant to mode shift modelling to be considered in the developed survey (one of the

primary objectives of this thesis).

The remainder of this chapter is arranged as follows: Section 4.2 discusses the reasons behind

the presented investigation. This is followed by a description of the methodology used in the

analysis in Section 4.3, and a review of the important psychological theories that study the

relationship between different aspects affecting the decision making process underlying mode

choice in Section 4.4. Then, Section 4.5 provides a brief description of the dataset used in this

investigation. Subsequently, Section 4.6 presents the developed models, and finally Section

4.7 documents the outcomes of this investigation and its effect on subsequent chapters.

4.2 Reasons for the Investigation

As stated earlier in the literature review, Random Utility Maximization (RUM)-based mode

choice models are extensively used to analyze the choice of an alternative mode from a set of

mutually exclusive options. Conventional mode choice models have been criticized for their

weak characterisation of some psychological constructs such as habit formation, personal

attitude and affective appraisal (Kenyon and Lyons 2003; Shannon et al. 2006). In most

cases, such psychological factors are not directly observable, but they greatly influence

individuals’ choices (Heinen et al. 2010). There have been compelling arguments to consider

behavioural psychological factors directly in the mode choice models (Banister 1978; Aarts et

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al. 1997; Gärling et al. 1998; Fujii and Kitamura 2003; Gärling and Axhausen 2003; Mackett

2003). Numerous research attempts have been made to capture the intricacies of the choice

process by including socio-psychological aspects as explanatory variables within the

traditional mode choice models in addition to the conventional socioeconomic and service

variables (Johansson et al. 2006; Cantillo et al. 2007; Domarchi et al. 2008).

It is clear that mode choice is a complex process, which is strongly influenced by different

socio-psychological factors. It is also established that incorporating psychological factors in

the utility functions of the mode choice model improves its goodness of fit. Although a

number of attempts have been made to incorporate psychological factors directly within the

mode choice analyses, in most cases the direct effects of psychological variables are

incorporated through the inclusion of alternative-specific constants or dummy variables

without having a theoretical foundation to support the causal relationships between latent

variables (Johansson et al. 2006; Temme et al. 2008; Habib et al. 2010; Galdames et al.

2011). In order to address this critical issue, this chapter adopts a multivariate statistical

modelling approach to investigate the causal relationships between the underlying

psychological aspects affecting mode choice such as habit formation, personal attitude and

affective meaning. Further, the Theory of Interpersonal Behaviour (TIB), by Triandis 1977, is

utilized as the theoretical framework of the adopted approach.

4.3 Structural Equation Models (SEMs)

Structural equation models (SEMs), also known as simultaneous equation models, refer to a

statistical technique for linear-in-parameters multivariate (i.e. multi-equation) regression

models representing causal relationships between variables in the model. In addition, the

response variable in one regression equation may appear as a predictor in another equation.

Hence, variables in SEM can affect one another either directly or indirectly. Further, in

addition to the inclusion of observed exogenous and endogenous variables, a SEM can

incorporate unobservable latent variables, also called constructs or factors, that are not

measured directly but rather indirectly through their effects (indicators) or observable causes.

Such latent variables are modelled by specifying a measurement model and a structural

model. The measurement model (represented by dashed arrows) specifies the relationships

between the latent variables and their observed indicators, whereas the structural model

(represented by solid arrows) specifies the relationships amongst the latent variables

themselves, as shown in Figure 4-1. Furthermore, what differentiates SEM from other

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conventional multivariate linear models is that it requires specification of a model in terms of

a system of unidirectional effects between variables based on theory and research. Therefore,

SEM is considered a confirmatory rather than exploratory method (Hoyle 1995; MacCallum

and Austin 2000).

Figure ‎4-1 Measurement and Structural Models

In general, a full SEM consists of three sub models, namely a measurement model for the

endogenous variables, a measurement model for the exogenous variables, and a structural

model for the latent variables. Nevertheless, one or both of the measurement models can be

eliminated in practice. Hence, SEM analyses can be classified in one of the following three

categories. An SEM with both measurement and structural models is called an SEM with

latent variables. On the other hand, an SEM with no measurement models is called an SEM

with observed variables, whereas a measurement model alone is typically a confirmatory

factor analysis (Golob 2003).

Within the structural equation modelling framework, cause and effect relationships are

commonly expressed in the form of a causal graph or a path diagram. Path diagrams provide

a graphical representation of the SEM such that circles or oval shapes enclose the

unobservable (latent) variables. Rectangular boxes, on the other hand, enclose directly

observed variables, whereas the disturbances (error terms) are not enclosed. Further,

unidirectional straight arrows are used to represent the structural parameters indicating a

linear impact of the exogenous variable at the base of the arrow on the endogenous variable at

the head of the arrow. Bidirectional curved arrows represent non-causal linear covariance

(correlation) between exogenous variables and also between disturbances/errors. Compared

to other modelling techniques, the SEM has major advantages in behaviour modelling given

its capabilities in dealing with latent variables with multiple indicators, modelling mediating

factors and dynamic phenomena such as habit and inertia in mode choice (Golob 2003).

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In light of the aforementioned, the objective of this chapter is to identify the causal effects of

several psychological aspects on mode choice behaviour using the SEM approach. As a first

step for achieving this objective, the path diagram that represents the hypothesized

relationships between all latent and observed variables is specified using a psychological

theory as the theoretical framework describing the underlying interaction between latent

variables and final behaviour (mode choice/modal shift).

4.4 Understanding Mode Choice Behaviour

In general, research in social psychology has suggested that the decision making process

underlying mode choice can be better understood by modelling the relationship between

attitude and behaviour. Numerous psychological theories have studied such interaction

between attitude and behaviour such as the Theory of Interpersonal Behaviour (TIB) by

Triandis (1977), and the Theory of Planned Behaviour (TPB) by Ajzen (1985).

This section utilizes the elements of TIB, which has an advantage over other theories by

accounting for the role of the frequency of past behaviour (habits) in mediating the final

behaviour, to provide a better understanding of the mode choice decision making process

(Galdames et al. 2011; Zmud et al. 2013).

According to Triandis (1977), observed behaviour is generally assumed to succeed both

intention and habit that respectively represent the motivation to perform a specific action and

the past frequency of a specific behaviour, while being mediated by contextual facilitating

conditions, as shown in Figure 4-2.

The Theory of Interpersonal Behaviour assumes that intention is guided by three major

determinants, namely attitudinal, social and affective factors. First, attitudinal factors refer to

the degree to which an individual has a favourable or unfavourable appraisal of the behaviour

under consideration (Ajzen 1991). In other words, attitude is considered as the accumulated

evaluation of the choice which has a magnitude and a direction. Based on the Expectancy-

Value Theory, the magnitude of an attitude depends on two components which are the

expectations that an individual has regarding the results of the behaviour, and the values that

he/she assigns to these possible results. On the other hand, the direction of an attitude

represents whether the decision maker is for or against a specific behaviour (Triandis 1977;

Ajzen 1985; Gärling et al. 1998).

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Facilitating

Conditions

Behaviour

Intention

Attitude

Social

Factors

Affective

Factors

Expectations

Values

Social Norm

Social Role

Emotions

Self Concept

Frequency of

Past BehaviourHabit

Figure ‎4-2 The Theory of Interpersonal Behaviour (TIB)

The second determinant of intention is the social factors which include social norm, social

role and self-concept. Social norms are the social rules about what should and should not be

done, whereas social roles are sets of behaviours that are considered appropriate for persons

holding particular status in a group. On the other hand, self-concept refers to the idea that an

individual has of his/herself, the goals that it is appropriate for the person to pursue or to

eschew, and the behaviours that the person does or does not engage in.

The third determinant of intention is the affective factors (affective appraisal) which refer to

the emotional response that an individual has towards or against a specific mode of travel.

Affect is more or less unconsciously evoked such that it is governed by instinctive

behavioural responses to particular situations. According to the Affect Control Theory,

emotions can be disaggregated into four fundamental dimensions, namely evaluation,

potential, activation, and control. Evaluation refers to feelings of goodness or badness elicited

by a concept, potential is associated with feelings of being strong and big as opposed to weak

or small, activation is related to whether the feeling induced by thinking about a concept is

lively or calm, and control refers to feelings of being simple or complex (Domarchi et al.

2008).

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Finally, facilitating conditions (contextual factors) refer to the ease or difficulty of

performing the behaviour in terms of several attributes representing the socioeconomic and

demographic characteristics of the decision maker, and relative attractiveness of the

competing alternatives such as mode availability, level of service, travel time and cost.

Among such characteristics, auto ownership, auto availability, travel time and travel cost are

considered the major determinants of mode choice (Quarmby 1967; Williams 1978; Barff et

al. 1982).

As discussed, the TIB provides a detailed description of the decision making process starting

from the initial determinants of the behavioural response and moving forward till reaching

the final observed outcome. The theory indicates that attitude and behaviour are positively

correlated and can be described such that the more favourable the attitude, social and

affective factors, the stronger should be an individual’s intention to perform the behaviour in

question. Such intention interacts with habit (the past frequency of a specific attitude) and

contextual aspects producing the final behaviour (e.g. mode choice). Habitual behaviour is

hard to be changed and mostly yields sub-optimal decisions due to the lack of searching and

information processing (Bamberg et al. 2003).

Having the TIB as a theoretical framework, this research investigates the causal relationship

between the underlying psychological aspects affecting mode choice. Given that the

indicators do not have causal relationships that influence the final outcome, the dashed

arrows point from the latent variable to its indicators that are only used to measure the

underlying causal relationships. In other words, the proposed approach starts from the final

observed mode choice behaviour and moves backward till reaching the determinants of such

choice. For example, car drivers and transit users were identified before measuring their

personal attitudes, affective appraisal, and habit formation.

Figure 4-3 shows the path diagram of SEM analysis, indicating the relationship and

correlation between unobservable behavioural factors and their observable indicators.

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Facilitating

Conditions

Mode Choice

BehaviourIntention

Attitude

Social

Factors

Affective

Factors

Expectations

Values

Social Norm

Social Role

Emotions

Self Concept

Frequency of

Past BehaviourHabit

Figure ‎4-3 Path Diagram Inspired by the Theory of Interpersonal Behaviour

As shown in Figure 4-3, intention is represented by a latent variable which in turn is affected

by a set of three constructs, namely attitudinal, social, and affective factors. Each of the three

factors is indirectly measured through its indicators as suggested by the Theory of

Interpersonal Behaviour. In addition, habit is represented by a latent variable which is

indirectly measured through the frequency of past behaviour as its effect. Finally, intention,

habit and facilitating conditions interact together to produce the observed mode choice

behaviour.

4.5 Data Description

A dataset gathered in 2009-2010 in Edmonton, Canada (Dogar 2010) was used in this work.

The dataset was oriented to investigate the behavioural factors affecting travel mode choice.

The survey followed an innovative procedure where habit, affective and attitudinal factors

were explicitly measured using different scales. The study was conducted using face-to-face

random intercept interviews at transit stops/stations, shopping malls and restaurants in the

central business district during the afternoon lunch period.

A total sample of 176 records was initially collected. This number was reduced to only 141

records with 88 records of car users and 53 records of transit riders that were available for the

model estimation after a process of cleaning the dataset. In addition, people walking or using

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other means of transportation were excluded from the analysis. With respect to gender, 79.4%

were males and 20.6% were females. The average age was 37.8 years old, with a standard

deviation of 9.8 years.

4.6 Structural Equation Modelling

This section focuses on the interaction between the psychological precursors of the observed

mode choice behaviour, utilizing the Theory of Interpersonal Behaviour as the theoretical

foundation of the analysis. In particular, the analysis models the interaction between habitual

inertia and those aspects affecting intention, namely attitudinal and affective factors.

Although social factors are not studied in this research, it is suggested that they should be

considered in future work. Alternative SEM specifications were estimated and tested against

one another till reaching the final models. The covariance analysis method (method of

moments) is used to estimate the proposed models using the LInear Structural RELation

(LISREL) software version 8.80.

Furthermore, in order to determine the goodness of fit of the estimated models to the

observed data, several statistical tests were performed such as Chi-square statistics, Normed

Fit Index (NFI), Comparative Fit Index (CFI), and Root Mean Square Error of

Approximation (RMSEA) were examined. In practice, the recommended acceptance of a

good fit to a model requires that the obtained NFI and CFI value should be in range from 0 to

1, with higher values indicating better model fit and a recommended value of 0.90 or greater

for model acceptance. On the other hand, RMSEA values below 0.05 indicate good fit, while

those ranging from 0.08 to 0.10 indicate mediocre fit whereas those greater than 0.10 indicate

poor fit (Long et al. 2011). However, it is important to note that although model fit is

necessary, it is not a sufficient condition for the validity of the hypothesis or theory.

Goodness of fit within reasonable values implies only that the data under consideration

support the hypothesis. Nevertheless, a conceptual model that guides the specification

process, especially the paths between latent and observed variables, is required.

4.6.1 SEM Measurement Models

In this research, two separate SEM measurement models were built separately for car and

transit users since their choice behaviours were different. The developed models specified a

set of four latent variables (i.e. habit, affective factor, attitude towards car and attitude

towards transit), as linear functions of other observed exogenous indicators measured using

semantic scales through an ad hoc questionnaire. Such models are considered simultaneous

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confirmatory factor analysis such that the measurement models contained the relationships

between four factors and their indicators. Importantly, neither social factors nor contextual

conditions were studied in this analysis. Path diagrams for car and public transit users,

including habit, affective and attitudinal factors, are shown in Figure 4-4 and Figure 4-5,

respectively.

Figure ‎4-4 Path Diagram for the Measurement Model of Car Users

In an indication that car users would use the car for almost every single trip, habit is stronger

and positive for car usage, being negative for transit. Car users will seldom use public

transport given their strong car use habit formation. On the other hand, the model shows that

car users give a stronger weight to the activation (lively vs. calm), control (simple vs.

complex), and evaluation (good vs. bad) dimensions of the affective factor compared to the

potential (big vs. small) one. This might be related to the sense of independence associated

with private transportation.

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Further, the results show that car users give more importance to the value (important) rather

than the expectation (good) component of attitude for car; whereas they give more

importance to the expectation (good) rather than the value (important) component of attitude

for transit. This means that they might know that transit is a good alternative in general

(reduce congestion, emissions, etc.), although they do not perceive it as an important mode

for their work trips. It is also interesting to notice the negative correlation between attitudes

for transit and car, for auto user. Certainly, this affects the possibility of promoting the use of

transit between auto users.

The previous model has a chi-square value of 32.57 with 37 degrees of freedom, RMSEA=

0.00, NFI= 0.92, and CFI= 1.00. The goodness of fit statistics indicate that the model has a

good fit. Specifically, the NFI value of 0.92 and CFI value of 1.00 are considered within the

acceptable range of 0 to 1.

As shown in Figure 4-5, similar result was realized while examining the habitual behaviour

of transit riders; a negative relationship with the transit option and a positive relationship with

the car option. This might be interpreted as that transit riders are forced to use public transit

for work trips; however they might shift to the car option if it is available. The previous

finding corroborates the superiority of the car as a mode of travel. On the other hand, transit

riders give a stronger weight to the potential, control and evaluation dimensions of the

affective factor compared to the activation one; that is, there is a low motivation for using

public transport. Furthermore, in contrast to car users, transit riders give more weight to the

expectation (good) rather than the value (important) component of attitude for both car and

transit. In other words, they might know that transit is good and that is the reason why they

use it, although it is not important for them. There is a sort of detachment toward the transit.

The negative correlation between affection and both habit and attitude towards transit

reinforces what has been expressed before. People use transit because they have to, without

being attached to it.

The previous model has a chi-square value of 34.69 with 33 degrees of freedom, RMSEA=

0.031, NFI= 0.840, and CFI= 0.970. The goodness of fit statistics indicates that the model has

a good fit. Specifically, the RMSEA value of 0.031 and the CFI value of 0.970 are considered

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within the acceptable ranges, although the NFI value of 0.840 is lower than the 0.90

threshold.

Figure ‎4-5 Path Diagram for the Measurement Model of Transit Riders

4.6.2 SEM with Latent Variables

A joint SEM with latent variables is estimated such that a structural model for the

relationship between the latent variables, and two measurement models for both the

endogenous (i.e. mode choice) and exogenous indicators of the psychological factors are

integrated. The Theory of Interpersonal Behaviour is utilized as the path diagram of the

corresponding SEM, as shown in Figure 4-6.

In general, the proposed model specifies the causal influences among the latent variables by

incorporating both a measurement model to deal with how indicators are related to the

factors, and the structural model to deal with the causal relationships among factors.

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Figure ‎4-6 Path Diagram for the SEM with Latent Variables

As shown in Figure 4-6, intention is modelled as a latent variable which is indirectly

measured through three constructs, namely affective factor, attitude towards car and attitude

towards transit. Further, each of the three factors is indirectly measured through its effects as

indicated by the measurement models. In addition, habit is modelled as a latent variable

which is indirectly reflected by the frequency of past use. Finally, both intention and habit

affects the observed mode choice behaviour as suggested by Triandis (1977).

The SEM with latent variables shows similar relationships as that indicated by the

measurement model for car users. In an indication that car users would use the car for almost

every single trip, habit was found to be strong and positive for the car, while being negative

for public transit. On the other hand, the results show that Edmonton passengers give a

stronger weight to the activation and evaluation dimensions of the affective factor compared

to the potential and control ones. Further, users give more weight to the value (important)

rather than the expectation (good) component of attitude for car; whereas they give more

weight to the expectation (good) rather than the value (important) component of attitude for

transit.

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In addition, the SEM with latent variables shows the causal relationship among factors such

that intention is reflected by affective and attitudinal factors towards car and transit.

Interestingly, it can be shown that Edmonton commuters give a strong positive weight to the

attitude towards transit whereas a negative sign is associated with the attitude towards car. It

seems that intention is guided by the attitude towards transit rather than the attitude to the car.

Further, both habit and intention integrate to influence the final observed mode choice

behaviour. In an indication of the superiority of the car as a mode of travel, the final mode

choice is associated with a negative habitual behaviour towards transit and a positive one

towards car usage. On the other hand, intention is associated with a negative sign for car and

positive sign for transit. This would be interpreted as that Edmonton travellers know the

importance of the transit service and might be motivated to use it, although the strong

frequency of car use does not allow that.

The previous model has a chi-square value of 104.36 with 51 degrees of freedom, RMSEA=

0.086, NFI= 0.920, and CFI= 0.950. The goodness of fit statistics indicates that this model

fits the data well, although the RMSEA value of 0.086 is higher than the 0.05 threshold.

4.7 Investigation Outcomes

In this chapter, the Structural Equation Modelling (SEM) approach is adopted to investigate

the cause and effect relationships between the underlying psychological aspects affecting

mode choice. The proposed approach focused on the psychological antecedents of mode

choice behaviour following the Theory of Interpersonal Behaviour by Triandis (1977) as the

theoretical foundation of the investigation. Different psychometric tools were used to

measure the effects of psychological factors such as habitual behaviour, attitudes and

affective factors. Although such psychological factors were measured using different

semantic scales, the SEM analysis allowed for the detection of correlation between latent

variables and the determination of the importance of each latent attribute.

Several structures were proposed and estimated using LISREL software for SEM analysis.

The results showed that the consideration of psychological attributes, namely personal

attitude, habit formation, and emotional response as latent variables helped explain mode

choice behaviour. In addition, it was shown that commuters have positive attitudes and

emotions towards their chosen mode. Further, the magnitude and sign associated with the

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habitual factors provided evidence for the superiority of the car as a travel alternative such

that car users would use the car for almost every single trip. Although social factors were not

studied in this research, it is suggested that their effect on intention should be considered in

future work.

The impact of these findings on policy issues is a matter that should be kept in mind,

especially while modelling mode shift to transit (the main objective of this thesis). The strong

habit towards auto use, associated with a positive attitude and affection to it, and the lower

attitude and affection towards transit, certainly constitute a deterrent when trying to promote

the use of transit facilities. Actually, demand management schemes, such as promoting transit

provision, might not have the expected result given the found level of attachment to the car.

The analysis conducted in this chapter confirms the causal relationships between the

underlying psychological aspects affecting mode choice as indicated by the Theory of

Interpersonal Behavior. As such, and given the previously mentioned policy implications, the

survey proposed in Chapter 5 collects detailed information about habit formation, personal

attitude, and affective appraisal besides personal and modal attributes as major determinants

of the mode shift decision making process.

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5 COMMUTING SURVEY FOR MODE SHIFT (COSMOS)

5.1 Chapter Overview

This chapter presents the design of a multi-instrument COmmuting Survey for MOde Shift

(COSMOS) that combines three types of instruments for collecting detailed information on

commuters’ mode switching behaviour. COSMOS exploits qualitative psychometric

questions on users’ perception along with Revealed Preference (RP) mode choice information

and Stated Preference (SP) mode switching experiments. The RP part of the survey collects

detailed information on recent commuting trips. The RP-pivoted SP choice experiments are

based on efficient experimental design technique (D-Efficient design), and measured

participants’ stated mode switching preferences in favour of public transit in response to

different policy changes. Based on the outcomes of Chapter 4, the psychometric instruments

are designed to collect information on habitual behaviour, affective appraisals and personal

attitudes. The survey was conducted in Toronto, Canada in 2012.

The following sections of this chapter presents an overview of the activities involved in

conducting the developed survey with details provided on study and survey objectives in

Section 5.2, study area in Section 5.3, survey sample design in Section 5.4, and survey

instrument design in Section 5.5. Finally, a chapter summary is provided in Section 5.6.

5.2 Study and Survey Objectives

In general, the development and completion process of a survey can be divided into several

interconnected phases starting with the planning phase; which is followed by the design and

development phase; then the implementation phase; and finally the revision and evaluation

phase for the entire survey process (Richardson et al. 1995).

The first step in planning a survey is to identify the study and survey objectives in order to

guide all subsequent survey tasks. As stated previously, the main objective of this research is

to develop a better understanding of commuters’ travel choice preferences and mode

switching behaviour towards public transit. Unlike traditional mode choice models, precise

mode shift models are to be developed to accurately forecast transit ridership. However,

extensive information about revealed mode choice as well as stated mode switching

behaviours is required for the development of such models. Unfortunately, existing travel

survey datasets, where no psychological information on the decision maker and insufficient

data about COTS elements exists, does not provide such information. Hence, as first task

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towards mode shift modelling, the developed survey is designated to gather such information

from the population of interest.

5.3 Study Area

The Census Metropolitan Area (CMA) of Toronto is selected as a case study for the proposed

analysis. In general, a CMA is a Statistics Canada definition for a metropolitan region that

covers multiple municipalities. In other words, CMAs are more formal yet similar to the

unofficial designations for urban areas such as the Greater Toronto Area (GTA).

The Toronto CMA is the largest population centre in Canada1. It has similar, but not exactly

the same, geographic boundaries as the Greater Toronto Area (GTA), as shown in Figure 5-1.

The Toronto CMA consists of the City of Toronto in addition to the surrounding regional

municipalities of Durham, York, Peel, and Halton. However, on the one hand, some

municipalities (Burlington, Whitby, Oshawa, Clarington, Scugog, and Brock) that are

considered part of the GTA are not within the Toronto CMA. On the other hand, other

municipalities (Mono, New Tecumseth, and Bradford West Gwillimbury) that are considered

part of the Toronto CMA are not within the GTA.

Figure ‎5-1 GTA and Toronto CMA Boundaries2

1 http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/demo05a-eng.htm 2 http://datalib.chass.utoronto.ca/caq/g1.htm

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In addition to covering a very large area and having one of the longest commute distance (9.4

km) of any CMA in 2006, the selection of the Toronto CMA as a case study region for the

proposed analysis is influenced primarily by being clearly defined by Statistics Canada, the

main source of population statistics of this research. Moreover, studying this large area

allowed for developing and comparing separate mode switching models for two groups of

commuters since their mode shift behaviours are expected to be different. First, developing

mode switching models for choice users who reside and work within the City of Toronto,

where public transit is competitive to auto travel. Second, developing mode switching models

for commuters who reside and/or work (i.e. having at least one of their trip ends) within the

outskirts of the City of Toronto, where much lower transit coverage and usage exist.

5.3.1 The Census Metropolitan Area (CMA) of Toronto

Over a total land area of 5,905.71 km², the Toronto CMA contains 21 separate cities or

towns, two townships, and one Indian reserve, comprising a large urban core area and its

closely integrated urban fringes3, as shown in Figure 5-2.

Figure ‎5-2 The Census Metropolitan Area (CMA) of Toronto4

3 http://www12.statcan.gc.ca/census-recensement/2011/as-sa/fogs-spg/Facts-cma-

eng.cfm?Lang=Eng&TAB=1&GK=CMA&GC=535 4 http://urbantoronto.ca/forum/showthread.php/8084-Wikipedia-Toronto

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The Toronto CMA is Canada’s most populous CMA (about 500,000 people fewer than the

GTA), with a population which rose from 5,113,149 to 5,583,064 persons between 2006 and

2011 respectively. This increase represents the highest percentage change of 9.2% compared

to a national growth of 5.9% and an average CMAs growth of 7.4%. Table 5-1 provides a

more complete breakdown of the Toronto CMA census subdivisions’ population change

between 2006 and 2011. Given its land area and population, the Toronto CMA has a

relatively high population density of 865.8 persons per square kilometre compared to a

national population density of 3.7 persons per square kilometre and an average CMAs

population density of 249.6 persons per square kilometre.

Table ‎5-1 Toronto CMA, Census Subdivisions, Population Change, 2006 to 20115

Census Subdivision (CSD) Name Type Population

2006 2011 % change

Toronto (PD 1 to 16) City 2,503,281 2,615,060 4.5

Mississauga (PD 36) City 668,599 713,443 6.7

Brampton (PD 35) City 433,806 523,911 20.8

Markham (PD 31) Town 261,573 301,709 15.3

Vaughan (PD 33) City 238,866 288,301 20.7

Richmond Hill (PD 29) Town 162,704 185,541 14

Oakville (PD 39) Town 165,613 182,520 10.2

Ajax (PD 21) Town 90,167 109,600 21.6

Pickering (PD 20) City 87,838 88,721 1

Milton (PD 38) Town 53,889 84,362 56.5

Newmarket (PD 27) Town 74,295 79,978 7.6

Caledon (PD 34) Town 57,050 59,460 4.2

Halton Hills (PD 37) Town 55,289 59,008 6.7

Aurora (PD 28) Town 47,629 53,203 11.7

Georgina (PD 25) Town 42,346 43,517 2.8

Whitchurch-Stouffville (PD 30) Town 24,390 37,628 54.3

New Tecumseth (PD 84) Town 27,701 30,234 9.1

Bradford West Gwillimbury (PD 83) Town 24,039 28,077 16.8

Orangeville (PD 80) Town 26,925 27,975 3.9

East Gwillimbury (PD 26) Town 21,069 22,473 6.7

Uxbridge (PD 18) Township 19,169 20,623 7.6

King (PD 32) Township 19,487 19,899 2.1

Mono (PD 144) Town 7,071 7,546 6.7

Chippewas of Georgina

Island First Nation Indian Reserve 353 275 -22.1

Toronto Census

Metropolitan Area (CMA) 5,113,149 5,583,064 9.2

5 http://www12.statcan.gc.ca/census-recensement/2011/as-sa/fogs-spg/Facts-cma-

eng.cfm?Lang=Eng&TAB=1&GK=CMA&GC=535

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The Toronto CMA has an extensive multi-modal transportation network. It has the busiest

freeway network in Canada which comprises of both provincially funded and operated 400-

series freeways and municipal expressways. In addition, the CMA is covered by separate

transit services that include commuter rail and long-range bus routes, rapid transit lines, and a

multitude of street transit routes (e.g. streetcar and bus routes). Those services are operated

by local transit agencies such as Brampton Transit, Durham Region Transit, Mississauga

Transit, Oakville Transit, Toronto Transit Commission, and York Region Transit.

5.3.2 The City of Toronto

As the heart of the Toronto CMA, explicit attention is given to the City of Toronto where a

multimodal transit system and supportive land use make transit more competitive to auto

travel. According to Statistics Canada, 2006 census of population, the City of Toronto is

home to 2,503,281 people, making it the largest city in Canada, and one of the most populous

cities in North America6. Over a total land area of 630.18 km², and a population density of

3,972.4 persons per square kilometre, the City of Toronto consists of six main districts

(Etobicoke, York, Downtown Toronto, East York, North York, and Scarborough) according

to the 1998 amalgamation, as shown in Figure 5-3.

Figure ‎5-3 The City of Toronto7

6 http://www12.statcan.ca/census-recensement/2011/dp-

pd/prof/details/page.cfm?Lang=E&Geo1=CSD&Code1=3520005&Geo2=PR&Code2=35&Data=Count&Searc

hText=Toronto&SearchType=Begins&SearchPR=01&B1=All&GeoLevel=PR&GeoCode=3520005 7 http://wikitravel.org/en/Toronto

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More than 160,000 of the City of Toronto residents live downtown, with a very high

proportion of them walking and biking, and using transit8. Further, what is unique to the City

of Toronto compared to the rest of the Toronto CMA is its transit provision. The City of

Toronto has an extensive multimodal transit network operated by the Toronto Transit

Commission (TTC). Having a transit fleet consisting of about 700 subway cars, 247 streetcars

(52 are higher-capacity articulated streetcars), and 1800 buses of various ages and types; the

TTC serves the City of Toronto using a north-south, east-west grid of routes conforming with

the grid of major arterial roads in the area. Such grid transit network comprises of four

subway lines, 11 streetcar routes, and more than 140 bus routes, where all surface routes feed

the grid of rapid transit lines allowing for high-speed trips into the downtown core and

throughout the network9, as shown in Figure 5-4.

Figure ‎5-4 TTC Network

8 http://www.toronto.ca/planning/pdf/living_downtown_nov1.pdf 9 http://www3.ttc.ca/Routes/General_Information/General_Information.jsp

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Further, the TTC operates 13 bus routes into adjacent municipalities, and the neighbouring

transit agencies operate more than 30 bus routes which connect directly with the TTC subway

system or other surface routes. In general, the TTC ridership accounts for more than 80% of

all transit ridership in the Toronto CMA, where approximately 460 million customers are

carried per year, or about 1.5 million passengers on a typical weekday.

Moreover, transfer opportunities exist between several TTC services and the GO Transit

commuter rail services. Almost all TTC bus and streetcar routes operate all day, every day.

The TTC service coverage is largely unchanged for 18 operating hours per day, thus

providing transit services within a 5 to 7 minute walk of most areas within the City of

Toronto. Given its very simple and extremely successful fare system with a flat-fare structure

and free transfers between all services and modes, the TTC allows customers to travel an

unlimited distance per trip for one fixed price.

Furthermore, the TTC’s conventional services are planned so that the capacity is matched

with actual observed passenger demand in accordance with vehicle crowding standards (50

passengers per bus and 74 passengers per streetcar during peak periods). In turn, the majority

of the TTC services operate at peak intervals of 5-10 minutes, with some services as frequent

as every 2 minutes, and off-peak service every 5 to 20 minutes. On the other hand, the TTC

subways operate every 2 minutes 40 seconds during peak periods, and every 5 minutes or

better during off-peak. In addition to the fixed route services, the TTC operates a fully

accessible door-to-door specialized system, called Wheel-Trans, for people with substantial

mobility difficulties. The users of such service are required to book their trips one day in

advance, or reserve regular daily trips on a subscription basis. Wheel-Trans carries 1.5

million trips per year, or about 5000 trips on a typical weekday through a fleet consisting of

135 fully accessible buses, and contracted accessible and regular taxis.

5.4 Survey Sample Design

Given that this research is intended to measure commuters' travel choice preferences and

willingness to switch to public transit, the target population of this study is identified as the

total employed labour force, 15 years and over, in the Toronto CMA. However, due to the

difficulty of surveying people with no fixed workplace address (since the survey is concerned

with typical work trip), the survey population is identified as all individuals in the employed

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labour force, 15 years and over, having a usual place of work in the Toronto CMA (excluding

those who work at home).

5.4.1 Target and Survey Populations

According to the Place of Work and Commuting to Work data released by Statistics Canada

in 2006, the survey population is estimated as 2,324,270 commuters (45.46% of the total

Toronto CMA population) distributed among different modes of travel10

. Table 5-2,

Table 5-3, and Table 5-4 provide a more complete breakdown of commuting work trip mode

choice in the Toronto CMA.

Table ‎5-2 Toronto CMA, 2006 Commuting Work Trip Breakdown by Gender

Mode of Transportation Male Female Total Modal Share

Car Driver 845,730 640,295 1,486,025

Shared Ride (Car Passenger and Carpooler) 54,600 113,715 168,315

Public Transit 206,360 312,340 518,700

Cycle 14,920 7,585 22,505

Walk 46,950 62,945 109,895

Other Modes (Taxicab, Motorcycle, etc.) 8,010 10,820 18,830

Total Commuting Trips per Gender 1,176,570 1,147,700 2,324,270

Table ‎5-3 Toronto CMA, 2006 Commuting Work Trip Percentage by Gender

Mode of Transportation Male Female Total Modal Share

Car Driver 56.91% 43.09% 63.94%

Shared Ride (Car Passenger and Carpooler) 32.44% 67.56% 7.24%

Public Transit 39.78% 60.22% 22.32%

Cycle 66.30% 33.70% 0.97%

Walk 42.72% 57.28% 4.73%

Other Modes (Taxicab, Motorcycle, etc.) 42.54% 57.46% 0.81%

Total Commuting Trips per Gender 50.62% 49.38% 100%

Table ‎5-4 Toronto CMA, 2006 Commuting Work Trip Percentage by Mode

Gender Car

Driver

Shared

Ride

Public

Transit Cycle Walk

Other

Modes

Total

Gender

Share

Male 71.88% 4.64% 17.54% 1.27% 3.99% 0.68% 50.62%

Female 55.79% 9.91% 27.21% 0.66% 5.48% 0.94% 49.38%

Total Commuting

Trips per mode 63.94% 7.24% 22.32% 0.97% 4.73% 0.81% 100.00%

10 http://www12.statcan.gc.ca/census-recensement/2006/dp-pd/tbt/Lp-

eng.cfm?LANG=E&APATH=3&DETAIL=0&DIM=0&FL=A&FREE=0&GC=0&GID=0&GK=0&GRP=1&P

ID=0&PRID=0&PTYPE=88971,97154&S=0&SHOWALL=0&SUB=0&Temporal=2006&THEME=76&VID=

0&VNAMEE=&VNAMEF

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At 63.94%, car driver is clearly the dominant work trip mode throughout the Toronto CMA.

Combined with an additional 7.24% of trips made as car passenger or carpooler, 71.18% of

all work trips are made by car. On the other hand, the combined percentage of commuters

choosing public transit and active modes (walk and bike) for work trips is around 28% in the

Toronto CMA, which is considered one of the highest Canada wide. Figure 5-5 presents the

work trip modal split breakdown in the Toronto CMA.

Figure ‎5-5 Toronto CMA, 2006 Commuting Work Trips Mode Split

As shown in Figure 5-5, 22.32% of the total commuting trips in the Toronto CMA are made

by public transit, which is the highest rate of commuters using transit in any CMA in Canada.

Interestingly, it was found that females are more likely to use either the shared ride (car

passengers/carpoolers), public transit, or walk options while males tend to drive or cycle, as

shown in Figure 5-6 and Figure 5-7.

Car Driver, 63.94%

Car Passenger / Carpooler,

7.24%

Transit Rider, 22.32%

Cycle, 0.97%

Walk, 4.73% Other, 0.81%

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Figure ‎5-6 Toronto CMA, 2006 Commuting Work Trips Gender Split by Mode

Figure ‎5-7 Toronto CMA, 2006 Commuting Work Trips Mode Split by Gender

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Car Driver CarPassenger /Carpooler

Transit Rider Cycle Walk Other

Male Female

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Male Female

Car Driver Car Passenger / Carpooler Transit Rider Cycle Walk Other

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According to the Commuting Patterns and Places of Work of Canadians released by Statistics

Canada in 200611

, the number of workers in the study area rose faster in the peripheral

municipalities than in the central municipality between 2001 and 2006. In more specific

terms, the number of workers (based on their place of work) increased by 12.9% in the

peripheral municipalities as a whole (with the largest increase of +22.2% in Vaughan),

compared to only 0.7% in the City of Toronto. However, the clusters of workplaces in the

heart of the city centre continued to dominate despite the growth of the peripheral

municipalities.

Further, in terms of commute distance, residents of Toronto CMA experienced the second

highest average commute distance of 9.4 kilometres in 2006 (after Oshawa that had 11

Kilometres), with a slight increase of +0.2 Kilometres compared to 2001.

In 2006, the proportion of workers whose usual place of work was in the Toronto CMA who

used a sustainable mode of transportation (i.e. public transit, walking or biking) to get to

work, was much lower in the peripheral municipalities of the census metropolitan area (where

a sharp growth in employment attracted more commuters). Hence, this research gives explicit

consideration to the City of Toronto where multimodal transit system and supportive land use

make transit more competitive to auto travel.

According to the Place of Work and Commuting to Work data released by Statistics Canada

in 2006, the number of individuals in the employed labour force, 15 years and over, having a

usual place of work in the City of Toronto (excluding those who work at home) is estimated

as 1,251,070 commuters distributed among different modes of travel12

. This number

constitutes 49.98% of the total population in the City of Toronto and 53.83% of the survey

population. Table 5-5, Table 5-6, and Table 5-7 provide a more complete breakdown of work

trip mode choice in the City of Toronto.

11 http://www12.statcan.gc.ca/census-recensement/2006/as-sa/97-561/p33-eng.cfm 12 http://www12.statcan.gc.ca/census-recensement/2006/dp-pd/tbt/Rp-

eng.cfm?TABID=1&LANG=E&APATH=3&DETAIL=0&DIM=0&FL=A&FREE=0&GC=0&GID=858074&

GK=0&GRP=1&PID=95839&PRID=0&PTYPE=88971,97154&S=0&SHOWALL=0&SUB=0&Temporal=20

06&THEME=76&VID=0&VNAMEE=&VNAMEF=&D1=0&D2=0&D3=0&D4=0&D5=0&D6=0

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Table ‎5-5 City of Toronto, 2006 Commuting Work Trip Breakdown by Gender

Mode of Transportation Male Female Total Modal Share

Car Driver 360,345 271,225 631,570

Shared Ride (Car Passenger and Carpooler) 19,475 51,705 71,180

Public Transit 173,590 267,630 441,220

Cycle 11,400 6,545 17,945

Walk 34,610 44,355 78,965

Other Modes (Taxicab, Motorcycle, etc.) 4,505 5,685 10,190

Total Commuting Trips per Gender 603,925 647,145 1,251,070

Table ‎5-6 City of Toronto, 2006 Commuting Work Trip Percentage by Gender

Mode of Transportation Male Female Total Modal Share

Car Driver 57.06% 42.94% 50.48%

Shared Ride (Car Passenger and Carpooler) 27.36% 72.64% 5.69%

Public Transit 39.34% 60.66% 35.27%

Cycle 63.53% 36.47% 1.43%

Walk 43.83% 56.17% 6.31%

Other Modes (Taxicab, Motorcycle, etc.) 44.21% 55.79% 0.81%

Total Commuting Trips per Gender 48.27% 51.73% 100%

Table ‎5-7 City of Toronto, 2006 Commuting Work Trip Percentage by Mode

Gender Car

Driver

Shared

Ride

Public

Transit Cycle Walk

Other

Modes

Total

Gender

Share

Male 59.67% 3.22% 28.74% 1.89% 5.73% 0.75% 48.27%

Female 41.91% 7.99% 41.36% 1.01% 6.85% 0.88% 51.73%

Total Commuting

Trips per mode 50.48% 5.69% 35.27% 1.43% 6.31% 0.81% 100.00%

Similar to the main trend of mode split in the Toronto CMA, car driver is the dominant mode

for work trips throughout the City of Toronto. However, while the car is still the mostly used

mode of transportation, the combined percentage of commuters choosing public transit and

active modes (walk and bike) in the City of Toronto is estimated as 43%, which is much

higher than the same category in the Toronto CMA. At this high percentage of transit and

active mode usage, the City of Toronto comes second after the City of Montreal that had a

value of 46% for the same category of commuters. Figure 5-8 presents the work trip mode

split breakdown in the City of Toronto.

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It should be clear that in the City of Toronto, with its extensive multi-modal transit system,

public transit is the major alternative to auto driving. This is unlike the case in smaller cities

where auto-passenger, walk, and bike options are the major competitors to car driving.

As shown in Figure 5-8, 35.27% of the total commuting trips in the City of Toronto are made

by public transit, which is the highest rate of commuters using transit of any major city in

Canada. Furthermore, similar to the general trend within the Toronto CMA, females tend to

take either the shared ride (car passengers/carpoolers), public transit, or walk options

compared to males who are more likely to drive or cycle, as shown in Figure 5-9 and

Figure 5-10.

Figure ‎5-8 City of Toronto, 2006 Commuting Work Trips Mode Split

Car Driver, 50.48%

Car Passenger / Carpooler, 5.69%

Transit Rider, 35.27%

Cycle, 1.43% Walk, 6.31%

Other, 0.81%

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Figure ‎5-9 City of Toronto, 2006 Commuting Work Trips Gender Split by Mode

Figure ‎5-10 City of Toronto, 2006 Commuting Work Trips Mode Split by Gender

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Car Driver Car Passenger/ Carpooler

Transit Rider Cycle Walk Other

Male Female

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Male Female

Car Driver Car Passenger / Carpooler Transit Rider Cycle Walk Other

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5.4.2 Sampling Method

As discussed in the previous section, the survey population of this study is estimated as

2,324,270 commuters distributed among different modes of travel, representing all

individuals in the employed labour force, 15 years and over, having a usual place of work in

the Toronto CMA. In addition, explicit sampling consideration is given to the City of

Toronto.

Given this large population, it is clear that conducting a census to gather the required

information is not a feasible option. Therefore, a sample survey is more desirable. As such,

proper attention is given to the sampling design as a fundamental part that affects the quality

of the collected data and all subsequent steps.

Depending on whether reliable inferences are to be made about the population, two types of

sampling techniques are available. While the non-probability sampling provides fast, easy

and inexpensive way of selecting a sample using a subjective (i.e. non-random) method for

selecting units from a population, it does not ensure having representative sample of the

population (i.e. may result in large biases and reduce the variability of the population).

Probability sampling, on the other hand, is more complex, time consuming and costly than

non-probability sampling. Probability sampling involves the selection of units from a

population randomly based on their inclusion probability and therefore avoids any selection

bias. Hence, it is possible to generalize the results from the sample to the population and

produce reliable parameter estimates along with estimates of the sampling error (Franklin et

al. 2003). In light of the above, the probability sampling technique is adopted in this research

in order to ensure a representative sample that allows for making reliable inferences about the

population based on observations from the sample.

In general, there exist numerous types of probability sample designs that fit in different

situations such as simple random sampling, systematic sampling, probability-proportional-to-

size sampling, cluster sampling, stratified sampling, multi-stage sampling, multi-phase

sampling and replicated sampling.

In order to maintain an efficient adequate size sample, this study uses the Simple Stratified

Random Sampling method where survey population is divided into homogeneous mutually

exclusive strata based on geography, gender, and mode split, with interlocking between all

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strata. Then, independent Simple Random Samples are selected without Replacement

(SRSWOR) from each stratum (i.e. once a unit has been selected, it cannot be selected again).

This ensures that every possible sample of size (n) has an equal chance of being selected from

the survey population (N). Consequently, each unit in the sample has the same inclusion

probability (π= n/N). For example, consider a sample population of five people (A, B, C, D

and E) and suppose that a sample of three is to be selected (SRSWOR). Then, there are ten

possible samples of three people: (A, B, C), (A, B, D), (A, B, E), (A, C, D), (A, C, E), (A, D,

E), (B, C, D), (B, C, E), (B, D, E), and (C, D, E). Each of these samples has an equal chance

of being selected and each individual is selected in 6 out of the 10 possible samples, thus each

individual has an inclusion probability of π= n/N= 3/5 (Franklin et al. 2003).

Figure ‎5-11 Stratification by Geography, Gender, and Mode Split

In this research, the survey population is stratified into homogeneous mutually exclusive

subpopulations based on geography (the City of Toronto and the rest of the CMA), gender

(Male and Female), and mode split (Car Driver, Shared Ride, Public Transit, Cycle, Walk,

and Other), as shown in Figure 5-11. Then, independent Simple Random Samples (SRS) are

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selected without replacement from each stratum assuming that individuals from the same

stratum exhibit similar mode shift behaviour.

5.4.3 Sample Size Determination

In general, sample size determination attempts to control sampling and nonresponse errors

that occur randomly. The determination of sample size is crucial to the precision of the

survey estimates. In other words, the greater the precision required of the estimates, the larger

the sample size needed, given that sampling variance decreases as the sample size increases.

Hence, the appropriate sample size depends on the desired precision of the survey estimates

expressed in terms of one or more of the following terms: the allowable standard error, the

margin of error, and/or the coefficient of variation (Richardson et al. 1995).

It is important to decide on the appropriate level of precision for the survey estimates in terms

of the margin of error that can be tolerated. Further, given the effect of the variability of the

characteristic of interest in the survey population on the sample size, it is also important to

specify how big the sampling variance is relative to the survey estimate. Moreover, the size

of the survey population (N) should be taken into account as it plays a major role in sample

size determination for small populations, a moderately important role for medium size

populations and a minor role for large populations. Another factor that alters the precision of

the survey estimates is the sampling strategy. Accordingly, the sample size required to satisfy

a given level of precision should be multiplied by the design effect (DEFF).

In general, DEFF is a factor used to adjust the sample size based on the sampling strategy

being used. Commonly, DEFF = 1 for a simple random sample design, DEFF ≤ 1 for a

stratified sample design, and DEFF ≥ 1 for a cluster sample design. An estimate of the design

effect can usually be obtained from a pilot or similar previous survey. If a stratified sample

design is used where no suitable prior estimate of the design effect is available, DEFF = 1 can

be used to calculate the sample size (i.e. assume SRS). The resulting precision of the survey

estimates should be no worse than that obtained with a simple random sample (i.e. ensuring

better precision). However, deciding on the value of the design effect is not an easy task

when a cluster sample design is used due to the lack of prior information about the effect of

clustering on the sampling variance. In such case, a design effect of at least 2 might be used,

although the design effect of a highly clustered design may reach as high as 6 or 7.

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In addition to the previous terms, adjusting the sample size for the anticipated response rate

(r) is required to achieve the desired precision for the survey estimates. This adjustment is

usually done by selecting a larger sample based on an expected response rate estimated from

similar surveys or a pilot survey on the same population.

In this research, typical values for travel surveys are used for the previous terms. A more

conservative sample is produced by assuming a maximum population variability of P= 0.5.

Further, the sample size is determined to maintain a margin of error e= 0.05 at a 95%

confidence level for estimates of the true value of the characteristics of interest of the whole

population (i.e. estimates are not required for individual strata). In other words, there is a 5%

chance of getting a sample that produces an estimate outside the range P±e (i.e. z= 1.96). In

addition, a typical travel surveys response rate value of 20% (i.e. r= 0.2) is expected. The

following steps show the sample size determination process in more details.

1. Calculate the initial sample size, n1:

(5-1)

2. Adjust the sample size to account for the size of the population, n2:

(5-2)

3. Adjust the sample size for the effect of the sample design, n3:

(5-3)

Note that for stratified random sampling, DEFF < 1 is usually used. However, selecting

sampling frame based on e-mail addresses may impose clustering effect (i.e. clustering based

on e-mail availability before stratifying based on geography, gender, and mode choice).

2

2

1

)1(n

e

PPz

384)05.0(

)5.01(5.0)96.1(n

2

2

1

1

12nnN

Nn

384384 2,324,270

2,324,270384n2

23n nDEFF

350,1344,13845.3n3

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Given that no estimate of DEFF is available in this study, setting DEFF > 1 (3.5 is used as an

average DEFF value) should have the effect of producing a more conservative (i.e. larger)

sample size estimate.

4. Adjust for response to determine the final sample size, n:

(5-4)

Then, the total required sample size is estimated as 6,750 observations.

5.4.4 Sample Allocation Method

An important consideration in determining the efficiency of stratified sampling is the way in

which the total sample size (n) is allocated to each stratum. This section discusses how the

total sample is allocated among different strata.

In this study, the fixed sample size criterion is adopted to allocate the total sample size (n)

among different strata. In the fixed sample size allocation method, the proportion of the

sample allocated to the hth

stratum is denoted as ah= nh/n, where each ah is between 0 and 1

inclusively (i.e. 0 ≤ ah ≤ 1) and the sum of the ah’s is equal to 1 (i.e. Σ ah= 1). Therefore, for

each stratum h, the sample size nh is equal to the product of the total sample size n and the

proportion ah of the sample coming from that particular stratum: nh= n × ah.

Under this allocation criterion, since the overall sample size (n) is already known, the sample

size nh for each stratum can be calculated as soon as the value of ah is determined for each

stratum. In this research, the N-proportional allocation method is used for the choice of (ah)

for each stratum. In the N-proportional method, the allocation factor (ah) for each stratum is

equal to the ratio of the population size (Nh) in the stratum to the entire population size (N).

(5-5)

Similarly, the sample size (nh) in each stratum is proportional to the ratio of the population

size (Nh) of the stratum to the to the entire population size (N) (i.e. larger strata receive more

of the sample and smaller strata receive less of the sample).

r

n3n

750,620.0

350,1n

N

Nhha

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(5-6)

This results in the sampling fraction, fh= nh/Nh, being the same in each stratum and equal to

the overall sampling fraction f= n/N. In light of the above, the calculated sample size n=

1,350 is allocated to each of the six strata using the N-proportional allocation for a fixed

sample, considering the entire population in the Toronto CMA. The results are summarised in

Table 5-8 below.

Table ‎5-8 Toronto CMA, N-Proportional Sample Allocation

h Stratum Gender Nh ah nh fh

(Mode of Transportation) (Trips) (Nh/N) (nxah) (nh/Nh)

1 Car Driver Male 845,730 0.3639 491.22 0.00058

Female 640,295 0.2755 371.90 0.00058

2 Car Passenger / Carpooler Male 54,600 0.0235 31.71 0.00058

Female 113,715 0.0489 66.05 0.00058

3 Public Transit Male 206,360 0.0888 119.86 0.00058

Female 312,340 0.1344 181.42 0.00058

4 Cycle Male 14,920 0.0064 8.67 0.00058

Female 7,585 0.0033 4.41 0.00058

5 Walk Male 46,950 0.0202 27.27 0.00058

Female 62,945 0.0271 36.56 0.00058

6 Other Male 8,010 0.0034 4.65 0.00058

Female 10,820 0.0047 6.28 0.00058

Total - Mode of Transportation (N) 2,324,270 1.0000 1,350.00 0.00058

As can be seen in Table 5-8, the majority of the sample is allocated to the larger strata, Car

Driver and Transit Rider, where 863.12 and 301.28 commuters are sampled respectively. The

smaller stratum, the other modes, received a small portion of the entire sample with a sample

of only 10.93 commuters. In addition, Table 5-8 also shows that the N-proportional allocation

method produces a self-weighting design because the sampling fraction, fh, is equal to

0.00058 in all six strata. In other words, the previous sample design is self-weighting since

the N-proportional allocation is used (i.e. all units have the same inclusion probability (π=

0.00058) and hence the same design weight, 1/π= 1/0.00058= 1,724).

The previous sample allocation is maintained with a good distribution among the Toronto

CMA municipalities. However, proper attention is given to the City of Toronto since the

majority of the survey population (53.83%) lies within, as shown in Table 5-9.

N

Nn hhn

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Table ‎5-9 Survey Population Breakdown

H Stratum (Geographic Boundaries) Population

(Nh)

Percentage Sample Size

per Stratum

1 Census Metropolitan Area of Toronto (N) 2,324,270 100% 1,350

2 City of Toronto 1,251,070 53.83% 726.65≈ 727

3 Toronto CMA - City of Toronto 1,073,200 46.17% 623.34≈ 623

As shown in Table 5-9, a subsample of size 727 observations out of the total sample of size

1,350 is allocated to each of the six strata using the N-proportional allocation for a fixed

sample, considering the survey population statistics in the City of Toronto, as shown in

Table 5-10.

Table ‎5-10 City of Toronto, N-Proportional Sample Allocation

h Stratum Gender Nh ah nh fh

(Mode of Transportation) (Trips) (Nh/N) (nxah) (nh/Nh)

1 Car Driver Male 360,345 0.2880 209.40 0.00058

Female 271,225 0.2168 157.61 0.00058

2 Car Passenger / Carpooler Male 19,475 0.0156 11.32 0.00058

Female 51,705 0.0413 30.05 0.00058

3 Public Transit Male 173,590 0.1388 100.87 0.00058

Female 267,630 0.2139 155.52 0.00058

4 Cycle Male 11,400 0.0091 6.62 0.00058

Female 6,545 0.0052 3.80 0.00058

5 Walk Male 34,610 0.0277 20.11 0.00058

Female 44,355 0.0355 25.77 0.00058

6 Other Male 4,505 0.0036 2.62 0.00058

Female 5,685 0.0045 3.30 0.00058

Total - Mode of Transportation (N) 1,251,070 1.0000 727.00 0.00058

As can be seen in Table 5-10, the majority of the sample is allocated to the Car Driver and

Transit Rider strata where 367.01 and 256.39 commuters are sampled respectively; whereas

the other modes stratum received a small portion of the entire sample of only 5.92

commuters.

5.5 Survey Instrument Design

This research combines both RP and SP data in order to take advantage of their strengths and

minimize their individual drawbacks. On the one hand, it is established that RP data may

have substantial amount of noise that result from many factors such as measurement error.

For example, an individual self-report of an actually made choice is likely to be uncertain.

Such uncertainty probably increases as the time between the actual choice and the report of

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that choice increases. On the other hand, SP experiments are usually generated by some

systematic and planned design process in which the attributes and their levels are pre-defined

without measurement error and varied to create preference or choice alternatives.

Nevertheless, SP responses are stated and not actual, and hence are uncertain because

individuals may not actually choose the alternatives that they select during the experiment.

Hence, both methods may have potential for error. Therefore, mixing RP and SP data may be

more beneficial (Morikawa 1994; Hensher and King 2001; Dosman and Adamowicz 2006;

Hensher and Rose 2007).

Within the context of mode switching, the focus of the developed survey in this study is to

gather socioeconomic and demographic characteristics of respondents, their factual as well as

their stated experiences with travel mode choice and other psychological aspects that reflect

their tendency to mode switch. In particular, the survey collected information related to the

trip maker (e.g. age, gender, income, auto ownership and availability), the competing travel

alternatives (e.g. travel cost, parking cost, travel time, and waiting time), in addition to some

psychological factors (habit formation, personal attitude, and affective meaning) that have

shown to have a great effect on the human decision making process. Figure 5-12 presents the

four sections of the questionnaire and the information collected in each section.

The web-based data collection method is adopted in this research, where each of the recruited

participants received an invitation via email and assigned a unique code to access the

questionnaire. Although it suffers from low response rate, the online survey offered sufficient

time and cost savings as well as tailor-made interviews for each individual participant based

on his/her earlier responses in the questionnaire (Cobanoglu et al. 2001; Kwak and Radler

2002; Kaplowitz et al. 2004). In general, the questionnaire is divided into four sections.

Section A gathered revealed information regarding daily commuting work trips and current

travel options. In particular, this section asked questions about trip origin and destination, trip

start time, and primary mean of commuting as one of the following options: car driver, car

passenger, carpool, public transit, cycle, walk or other. Further, transit users were asked to

provide explicit information about their access mode as one of the following options: ride-all-

way, park-and-ride, kiss-and-ride, carpool-and-ride, or cycle-and-ride.

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Info

rma

tion

ab

ou

t Da

ily C

om

mu

ting

Wo

rk T

rips

EMME/2

Network

Se

ctio

n A

Gender

Primary Mode

Car Driver

Travel Time

Travel Cost

Parking Cost

Car Type

Car Make

Car Model

Car Year

Transmission Type

Secondary Choice

Perception about Public Transit

Access Time

Waiting Time

In-Vehicle Time

Egress Time

Transit Fare

Transit Technology

Frequency of Past Use

Start

Car Passenger

Travel Time

Travel Cost

Secondary Choice

Carpool

Travel Time

Number of

Carpoolers

Travel Cost

Secondary Choice

Public Transit

Access Mode

Technology (Worst)

Payment Method

Reimbursement

Number of Transfers

Access Time

Waiting Time

In-Vehicle Time

Egress Time

Fare

Secondary Choice

Cycle

Travel Time

Months of Year

Secondary Choice

Walk

Travel Time

Months of Year

Secondary Choice

Other

Mode

Travel Time

Travel Cost

Parking Cost

Months of Year

Secondary Choice

Trip Start Time

Trip Origin and Destination

Full Address (Optional)

Postal Code

City

Modes Description

Sta

ted

Pre

fere

nc

e (S

P)

Ex

pe

rime

nt

Willingness to Comply to the SP Choice

Choice Tasks

In each of the six presented hypothetical scenarios, select the travel alternative that you would use to make your work trip

based on the given situation, mode features, and LOS attributes

Se

ctio

n B

Habitual Behaviour

Be

ha

vio

ura

l Info

rma

tion

Affective Appraisal (Emotional Response) for both the Chosen Mode and Public Transit Explicitly

Personal Attitude

Age

Marital Status

Occupation

Dwelling Unit Type

Household Occupancy (Older than 18 and under 18 Explicitly)

Car Ownership

Driver’s License Holding

Personal Annual Income

End

D-Efficient

Design

(72 Scenarios)

So

cio

ec

on

om

ic a

nd

De

mo

gra

ph

ic In

form

atio

n

Se

ctio

n C

Se

ctio

n D

Figure ‎5-12 Multi-Instrument COmmuting Survey for MOde Shift (COSMOS)

After identifying the primary mode of travel, additional mode-specific information was

gathered. Car drivers were asked about travel time, travel cost, parking cost, car type, make,

model, year and either conventional, hybrid or electric. Information about travel time and

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travel cost was collected from both car passengers and carpoolers, in addition to the number

of passengers in the carpool for the latter. Public transit users were asked about the number of

transfers they made. In addition, detailed data about their modal combination was collected

by allowing them to choose between streetcar, bus and subway. Also, transit users were asked

about transit fare, payment method, and whether it is paid by their employer. Moreover,

special consideration was given to each of the transit trip time components by asking explicit

questions about access, waiting, in-vehicle, transfer, and egress times. Finally those who use

non-motorized (active) modes (i.e. walk and bike) were asked about travel time as well as the

months of year they tend to use this option. After that, the survey collected information about

secondary means of commuting that is used in case of unavailability of the primary option to

have a clearer idea about the hierarchies within the choice set. Finally, the last part in this

section gathered information regarding non transit users’ perceptions about public transit

service in terms of transit fare, access, waiting, in-vehicle, and egress time as well as

technological preferences (e.g. rail vs. bus attraction) and frequency of past use. Figure 5-13

shows a snapshot of Section A.

Figure ‎5-13 Daily Commuting Work Trips and Current Travel Options

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The first Section of the survey allowed for gathering factual experiences and current travel

options for the trip under investigation. Moreover, the web-based data collection method

allowed for customizing the SP experiment based on earlier responses entered by the

participants. For example, gathering non transit users’ perceptions about the transit service

helped generating reasonable attribute levels for each respondent in the SP scenarios

presented in Section B of the questionnaire. In case survey respondents were unaware of the

transit service attributes, they were allowed to skip such set of questions. However, an

EMME/2 origin-destination matrix for the study area was residing in the background of the

survey and was used to estimate such missing information (given the origin and destination

postal codes of the respondent) if those questions were skipped.

Section B set up a SP experiment which is considered a key component of the developed

survey. The D-efficient design is adopted in this research to develop the stated choice

experiment. The Ngene13

software package was used to generate the design that maintains the

utility balance and maximizes the information gained from each hypothetical scenario while

minimizing the Dp-error. In order to ensure more reliable parameter estimates, a small-scale

pilot survey was conducted among a random sample of students and staff members of the

University of Toronto, Canada, based on orthogonal design. Such pilot survey was then used

to obtain prior parameter estimates for the actual experimental design.

Based on the number of attributes and their levels, the SP experimental design generated 72

scenarios that maintain attribute level balance. Obviously, it was too large to give all the 72

choice situations to a single respondent. Hence, the orthogonal design was blocked into 12

blocks of 6 choice tasks each, defining block 1 as the first 6 rows of the design, block 2 as the

second 6 rows, and so on. Importantly, each of the 12 blocks is not orthogonal by itself, but

rather the combination of all blocks is orthogonal. As such, each respondent will be faced

with a random block of 6 choice tasks instead of 72. In particular, a block (b) is randomly

drawn from blocks 1, 2, 3, …, and 12 and assigned to respondent 1. Then the rest of blocks

are assigned as follows: block [(b mod 12) + 1] to respondent 2, block [((b+1) mod 12) + 1]

to respondent 3, …, block [((b+10) mod 12) + 1] to respondent 12. We then go to block 1 for

the next set of 12 respondents. For example, if the first respondent faces block 11 of the

design, the next respondents will receive blocks 12, 1 and 2 and so on. Once all blocks are

13 http://www.choice-metrics.com/features.html

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assigned, a number from 1 to 12 is drawn and the block sequence is repeated again. The

advantage of the previous procedure is that as long as the number of respondents is a multiple

of 12, we will have a symmetrical representation of each block (having exactly the same

number of respondents in each block) and yet a complete orthogonality in model estimation is

guaranteed (Hensher 2001a). Furthermore, in order to eliminate the order effect in the SP

experiment, the 6 choice tasks within the same block are assigned to each respondent at

random.

The designed experiment measured participants’ stated mode switching preferences in favour

of public transit given some policy changes. The stated choice experiment asked respondents

to rate their propensity to perform the same trip (their work trip) by a non-existing/modified

transit service in the future. Given that the resulting mode shift model specification has

alternatives with alternative-specific parameters, respondents were asked to choose between

labelled alternatives in the experiment (e.g. car driver, streetcar, subway). Six hypothetical

scenarios were presented to each respondent where he/she was asked to choose between

his/her primary option that was revealed earlier in the questionnaire (after some change in

factor levels), shift to a new hypothetical option or shift to other alternative that is identified

by the respondent, as shown in Figure 5-14, Figure 5-15, and Figure 5-16.

In contrast to common SP surveys, and since it is hard for respondents to make a clear choice

between the mode they are already accustomed to and a new alternative that has not been

experienced before, respondents were asked to express their degree of compliance to the

choice they stated in the experiment using a five-point Likert scale. Such scale is used later to

decrease the measurement error of the responses (Diana 2010).

Factors such as travel time, travel cost and parking cost for the car option are considered in

the experiment. Further, different components of the transit trip travel time (access, waiting,

transfer, in-vehicle, and egress time) were included as well as transit fare for the public transit

alternative. In addition, various Customer Oriented Transit Service (COTS) design factors

were considered in the experiment such as service accessibility in terms of access/egress to

public transit stops/stations as well as park-and-ride availability; service frequency and

headway in terms of the expected waiting time; trip directness in terms of number of

transfers; and service reliability standards in terms of transit schedule delay (on-time

performance). Moreover, the experiment is sensitive to loading standards in terms of

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crowding levels and some important preference attributes such as advance information

provision, ITS technologies and rail vs. bus attraction. The previous factors are important

design parameters routinely analyzed in the service planning process. Table 5-15 shows all

factors along with their levels that were used in the SP experiment.

Figure ‎5-14 Stated Preference (SP) Experiment for Car Users

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Figure ‎5-15 Stated Preference (SP) Experiment for Transit Users

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Figure ‎5-16 Stated Preference (SP) Experiment for Active Mode Users

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In order to ensure practical attribute level ranges, previous research and current practices in

transit service design were consulted. According to (Mistretta et al. 2009), service design

standards refer to specific goals, objectives and policies that a transit agency sets for itself in

various areas of transit service design to maintain an acceptable balance between operating

cost and service quality. In general, service design standards deal with all facets of a transit

system that affects both the passengers and the operator. In this research, more attention is

given to service design standards that affect mode shift towards public transit from the

passenger’s viewpoint. In particular, the proposed SP experiment considers factors such as

service accessibility, frequency and headway, directness and reliability.

Service accessibility standards ensure a reasonable passenger utilization of the transit service.

In general, standards for service accessibility address several aspects of the transit system that

affect the utilization of the service such as service coverage, route layout and design, stop

location and spacing. As an important measure of service accessibility, service coverage

identifies the extent to which the defined service area is being served. Service coverage is

commonly measured by the percentage of the population that resides within a suitable access

distance from a transit stop. Typically, physical access to a transit stop is achieved by

walking, riding a bicycle or driving a short distance in an automobile. Based on assumed

average walking speed of about 1.3 m/s, 400 meters (5 minutes) walk is often considered

reasonable for local transit service, which can be increased up to 800 meters for express or

rapid transit service (Murray et al. 1998; Murray 2003; Murray and Wu 2003). Another

important measure of service accessibility involves the availability of park-and-ride facilities

which extend the use of the transit system to include automobile users. Commonly, park-

and-ride facilities should be provided at appropriate stops on rapid and express services to

serve transit users from medium and low density residential areas. Sufficient off-street auto

parking should be provided at park-and-ride facilities to accommodate the total parking

demand. Park-and-ride facilities may be provided at any suitable location which can be

shown to attract 200 autos per day for express service and 150 autos per day for limited stop

service (Highway et al. 2004; Deakin et al. 2006).

Service frequency and headway are often used interchangeably to provide guidance on the

schedule design functions of a transit system. Generally, service frequency refers to how

often transit units arrive at a particular stop/station, whereas headway refers to the time

interval between the arrivals/departures of two successive transit units at a transit stop/station.

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The common practice in service design is to have a more frequent service during peak

periods and less frequent service during off-peak periods. However, headways are not usually

allowed to exceed a specified threshold or a policy headway that defines the transit system

policy and represents the minimum level of service with respect to time of day or day of the

week. In general, policy service levels are identified as a compromise between economic

efficiency and the functionality of the system. Given that service levels below 30 minutes are

generally unacceptable from the passenger’s perspective and are not enough to develop a

solid and a consistent base of ridership, a widely used policy headway is 30 minutes during

peak hours and can reach 60 minutes during off-peak hours. Moreover, headways for night,

Saturday, and Sunday service usually match the off-peak headways or may be even longer. In

addition, policy headways can also be altered according to the offered service technology.

For example, Bus Rapid Transit (BRT) should combine a much higher service frequency by

utilizing advanced technologies such as transit signal priority, off-board payment, and queue-

jump lanes to increase the speed of the service (Vuchic 2005).

Transit travel should be as competitive as possible with private auto travel in order to provide

attractive and convenient service. One measure of such competitiveness is service directness

which refers to the degree to which a route deviates from the shortest path between the origin

and destination points of the route. In practice, agencies measure service directness using

different methods. One measure of service directness is the number of transfers required for

a passenger to reach his/her final destination. Obviously, the more transfers required in a

system, the longer total travel time will be and consequently the less desirable the service is.

Service reliability, also known as punctuality, involves the direct impact of the transit

service’s on-time performance on the passengers and the way they perceive it. In general, the

transit system should be designed and operated to maximize schedule adherence. On‐time

performance in the transit industry is defined as the percentage of trips that arrive/depart

within a specified timeframe at a specific scheduled time point. The majority of the systems

define a route as being late if it is late over 5 minutes, whereas they define a route as early

even if it is 1 minute early. In other words, some standards define “on-time” as arriving from

one minute early to five minutes late.

Crowding effects can be expressed in terms of the loading standards that are created to

maintain acceptable passenger loads on transit units. In practice, the load factor indicates the

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extent of crowding or the need for additional transit units/vehicles. It is expressed as the ratio

of passengers actually carried versus the total seating capacity of a transit unit/vehicle (Katz

and Rahman 2010; Li and Hensher 2011)

In light of the above, best practices in transit service planning14

and TTC service planning

standards were utilized in the design to maintain reasonable attribute levels in the SP

experiment. Accordingly, different attribute level ranges are set up as upper and lower

bounds of service characteristics based on the technological differences between the current

and the proposed transit services. Moreover, SCOOT15

, the adaptive traffic control system

that is used in the City of Toronto, was consulted to come up with reasonable in-vehicle

travel time ranges for both the car and the street transit (e.g. buses, and streetcars) options

(according to SCOOT, an average reduction in journey time of 8% is achieved in the City of

Toronto). Further, designated in-vehicle travel time values were estimated based on the

difference in average operating speed between various transit technologies. Table 5-11 shows

average operating speeds for various transit technologies (Vuchic 2005).

Table ‎5-11 Average Operating Speeds for Various Transit Technologies

Transit

Technology

Operating Speed

km/h

Average

km/h

Bus, ROW (C) 8-12 10

Streetcar, ROW (C) 8-14 11

BRT, ROW (B) 16-20 18

LRT, ROW (B) 18-30 24

BRT, ROW (A) 22-40 31

Subway, ROW (A) 24-40 32

Based on the average operating speeds in Table 5-11, percentage of change in operating

speed is estimated for various transit technologies, as shown in Table 5-12. Then, designated

in-vehicle travel time values are estimated based on the conversion factors shown in

Table 5-13. Such designated in-vehicle travel time values insure that a subway option will be

of higher (lower) speed (in-vehicle travel time) than a streetcar one, for example.

14 http://www.nctr.usf.edu/pdf/77720.pdf 15 http://www.scoot-utc.com/WhatIsSCOOT.php?menu=Overview

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Table ‎5-12 Percentage of Change in Operating Speed for Various Transit Technologies

Transit

Technology

Bus

ROW (C)

Streetcar

ROW (C)

BRT

ROW (B)

LRT

ROW (B)

BRT

ROW (A)

Subway

ROW (A)

Bus, ROW (C) 0% 10% 80% 140% 210% 220%

Streetcar, ROW (C) -9% 0% 64% 118% 182% 191%

BRT, ROW (B) -44% -39% 0% 33% 72% 78%

LRT, ROW (B) -58% -54% -25% 0% 29% 33%

BRT, ROW (A) -68% -65% -42% -23% 0% 3%

Subway, ROW (A) -69% -66% -44% -25% -3% 0%

Table ‎5-13 Travel Time Conversion Factors for Various Transit Technologies

Transit

Technology

Bus

ROW (C)

Streetcar

ROW (C)

BRT

ROW (B)

LRT

ROW (B)

BRT

ROW (A)

Subway

ROW (A)

Bus, ROW (C) *1 /1.1 /1.8 /2.4 /3.1 /3.2

Streetcar, ROW (C) /0.91 *1 /1.64 /2.18 /2.82 /2.91

BRT, ROW (B) /0.56 /0.61 *1 /1.33 /1.72 /1.78

LRT, ROW (B) /0.42 /0.46 /0.75 *1 /1.29 /1.33

BRT, ROW (A) /0.32 /0.35 /0.58 /0.77 *1 /1.03

Subway, ROW (A) /0.31 /0.34 /0.56 /0.75 /0.97 *1

Table 5-14 shows a numerical example of equivalent in-vehicle travel time for various transit

technologies based on a base in-vehicle travel time of 30 min.

Table ‎5-14 Equivalent In-Vehicle Travel Time for Various Transit Technologies

Transit

Technology

Bus

ROW (C)

Streetcar

ROW (C)

BRT

ROW (B)

LRT

ROW (B)

BRT

ROW (A)

Subway

ROW (A)

Bus, ROW (C) 30.00 27.27 16.67 12.50 9.68 9.38

Streetcar, ROW

(C) 32.97 30.00 18.29 13.76 10.64 10.31

BRT, ROW (B) 53.57 49.18 30.00 22.56 17.44 16.85

LRT, ROW (B) 71.43 65.22 40.00 30.00 23.26 22.56

BRT, ROW (A) 93.75 85.71 51.72 38.96 30.00 29.13

Subway, ROW (A) 96.77 88.24 53.57 40.00 30.93 30.00

In general, the assignment of levels to each SP attribute conditional on the RP levels was

straightforward. Except for some fixed values, the attribute levels are set as proportions

relative to those associated with a current trip identified earlier in the RP prior to the

application of the SP experiment, or designated values estimated based on the difference in

average operating speed between various transit technologies, as shown in Table 5-15.

However, if the RP trip had a zero level for an attribute, which is possible for one or more

factors (e.g. parking cost), suitable values were estimated based on the origin-destination

matrix running in the background of the survey.

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Given the mode specific information indicated by the respondent earlier in the questionnaire,

auto in-vehicle travel time was decreased by 10% then increased by 50% and 75%. Transit

in-vehicle travel time on the other hand was first estimated based on the offered transit

service, based on the difference in average speed between transit technologies, before being

decreased by 10%, 20%, then increased by 10%. A combination of six transit technologies

and right-of-ways was considered in the experiment as follows: streetcar-ROW C, bus-ROW

C, Bus Rapid Transit (BRT)-ROW B, Light Rail Transit (LRT)-ROW B, Bus Rapid Transit

(BRT)-ROW A, and subway-ROW A. Travel and parking costs for car were increased by

25%, 50% and 75%, whereas transit fare was increased by 10%, 20% and 30% (following the

10% increment policy typically applied by the TTC). Given 5 min as a typical standard,

Access/Egress times were decreased by 50% (2.5 min) and increased by 100% (10 min). It

should be clear that access time corresponds to the walking, cycling, or time spent in a car

depending on the participant’s access mode (ride-all-way, cycle-and-ride, carpool-and-ride,

kiss-and-ride, or park-and-ride, etc.).

As for waiting and transfer times, both were decreased by 50% then increased by 50%. The

number of transfers was altered as 0, 1, and 2 or more. Three factor levels were used to

indicate the crowding level as uncrowded (seats available), moderately crowded (no seats

available), and overcrowded (wait for next transit unit). Similarly, three factor levels were

used to represent the schedule delay as early (more than 1 min early), on-time (between 1 min

early & 5 min late), and late (more than 5 min late). Finally, the availability of park-and-ride

facilities, schedule information, and real-time information was considered as Yes/No

attributes. Table 5-16 shows detailed information about the 72 choice tasks used in the SP

experiment after blocking into 12 blocks of 6 hypothetical scenarios each using Ngene16

.

16 http://www.choice-metrics.com/features.html

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Table ‎5-15 Factors and Factor Levels Used in the SP Experiment

No. Factor Levels Attribute Car

Option Public Transit Option

1 A 4 Travel Cost/Fare Current Current

car.a ($/One-Way Trip) +25% +10%

transit.a

+50% +20%

+75% +30%

2 B 4 Parking Cost Current ---

car.b ($/One-Way Trip) +25% ---

+50% ---

+75% ---

3 D 3 Access Time --- -50%

(min/One-Way Trip) --- Typical

transit.d

--- +100%

4 J 3 Waiting & Transfer Time --- -50%

(min/One-Way Trip) --- Current

transit.j

--- +50%

5 C 4 In-Vehicle Travel Time -10% -20%

car.c (min/One-Way Trip) Current -10%

transit.c

+50% Designated Value

+75% +10%

6 E 3 Egress Time --- -50%

(min/One-Way Trip) --- Typical

transit.e

--- +100%

7 F 6 Transit Technology --- Streetcar, ROW C

(Rubber-Tyred, Rail) --- Bus, ROW C

transit.f

--- Bus Rapid Transit (BRT), ROW B

--- Light Rail Transit (LRT), ROW B

--- Bus Rapid Transit (BRT), ROW A

--- Subway, ROW A

8 H 2 Park-and-Ride Availability --- Yes

transit.h (Yes, No) --- No

9 G 3 Crowding Level --- Uncrowded (Seats available)

(Low, Medium, High) --- Moderately Crowded (No seats available)

transit.g

--- Overcrowded (Wait for next vehicle)

10 I 3 Number of Transfers --- 0

(0, 1 , 2 or more) --- 1

transit.i

--- 2 or more

11 K 3 Schedule Delay --- Early (More than 1 min early)

(min/One-Way Trip) --- On Time (Between 1 min early & 5 min late)

transit.k

--- Late (More than 5 min late)

12 L 2 Schedule Information --- Yes

transit.l (Yes, No) --- No

13 M 2 Real-Time Information --- Yes

transit.m (Yes, No) --- No

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Table ‎5-16 D-Efficient Experimental Design (72 Choice Tasks blocked into 12 blocks)

Blo

ck N

um

ber

Ch

oic

e S

itu

ati

on

car.

a

Tra

vel

Cost

car.

b

Pa

rkin

g C

ost

car.

c

Tra

vel

Tim

e

tran

sit.

a

Fa

re

tran

sit.

c

Tra

vel

Tim

e

tran

sit.

d

Acc

ess

Tim

e

tran

sit.

e

Egre

ss T

ime

tran

sit.

f

Tec

hn

olo

gy

tran

sit.

g

Cro

wd

ing L

evel

tran

sit.

h

Pa

rk-a

nd

-Rid

e

tran

sit.

i

Tra

nsf

ers

tran

sit.

j

Wait

ing

Tim

e

tran

sit.

k

Sch

edu

le D

elay

tran

sit.

l

Sch

edu

le I

nfo

rmati

on

tran

sit.

m

Rea

l-T

ime

Info

rmati

on

1 1 Current Current -(10%) Current -(20%) -(50%) -(50%) Streetcar,

ROW C Uncrowded Yes 0 -(50%) Early Yes Yes

1 2 +(50%) +(50%) +(75%) +(30%) Designated

Value +(100%) +(100%)

BRT,

ROW B Overcrowded Yes

2 or

more +(50%) Late Yes No

1 3 +(50%) Current Current +(20%) -(10%) Typical Typical Bus,

ROW C

Moderately

Crowded No 1 Current On-Time No No

1 70 +(25%) +(75%) +(50%) +(10%) Designated

Value Typical Typical

BRT,

ROW A

Moderately

Crowded Yes 1 Current On-Time Yes Yes

1 71 +(25%) +(25%) -(10%) Current -(10%) +(100%) +(100%) Subway,

ROW A Overcrowded No

2 or

more +(50%) Late No Yes

1 72 +(75%) +(75%) +(75%) +(30%) +(10%) -(50%) -(50%) LRT,

ROW B Uncrowded No 0 -(50%) Early No No

2 19 +(75%) +(50%) +(75%) +(10%) -(20%) -(50%) Typical BRT,

ROW B

Moderately

Crowded No 1 Current Early No Yes

2 20 +(25%) +(50%) +(50%) +(20%) +(10%) Typical +(100%) Streetcar,

ROW C Overcrowded No

2 or

more +(50%) On-Time Yes No

2 21 +(25%) Current -(10%) +(10%) +(10%) +(100%) -(50%) Bus,

ROW C Uncrowded Yes 0 -(50%) Late No Yes

2 52 +(50%) +(75%) +(75%) +(20%) -(20%) +(100%) -(50%) BRT,

ROW A Uncrowded No 0 -(50%) Late Yes No

2 53 +(50%) +(25%) Current +(10%) -(20%) Typical +(100%) LRT,

ROW B Overcrowded Yes

2 or

more +(50%) On-Time No Yes

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100

2 54 Current +(25%) -(10%) +(20%) +(10%) -(50%) Typical Subway,

ROW A

Moderately

Crowded Yes 1 Current Early Yes No

3 31 +(75%) Current Current +(20%) Designated

Value -(50%) +(100%)

BRT,

ROW A Uncrowded No

2 or

more -(50%) Early No Yes

3 32 +(25%) +(50%) -(10%) +(30%) -(20%) +(100%) Typical LRT,

ROW B Overcrowded Yes 1 +(50%) Late Yes No

3 33 +(25%) +(50%) +(75%) Current -(10%) Typical -(50%) Subway,

ROW A

Moderately

Crowded No 0 Current On-Time Yes Yes

3 40 +(50%) +(25%) -(10%) +(30%) Designated

Value Typical -(50%)

BRT,

ROW B

Moderately

Crowded Yes 0 Current On-Time No No

3 41 +(50%) +(25%) +(75%) Current +(10%) +(100%) Typical Streetcar,

ROW C Overcrowded No 1 +(50%) Late No Yes

3 42 Current +(75%) +(50%) +(10%) -(10%) -(50%) +(100%) Bus,

ROW C Uncrowded Yes

2 or

more -(50%) Early Yes No

4 25 Current Current +(50%) Current Designated

Value +(100%) Typical

Subway,

ROW A Uncrowded No 1 -(50%) Late No No

4 26 +(50%) +(50%) +(50%) +(30%) -(10%) Typical -(50%) BRT,

ROW A Overcrowded Yes 0 +(50%) On-Time No Yes

4 27 +(50%) Current Current +(10%) +(10%) -(50%) +(100%) LRT,

ROW B

Moderately

Crowded Yes

2 or

more Current Early Yes No

4 46 +(25%) +(75%) +(50%) +(20%) -(20%) -(50%) +(100%) Streetcar,

ROW C

Moderately

Crowded No

2 or

more Current Early No Yes

4 47 +(25%) +(25%) Current Current Designated

Value Typical -(50%)

Bus,

ROW C Overcrowded No 0 +(50%) On-Time Yes No

4 48 +(75%) +(75%) Current +(30%) -(10%) +(100%) Typical BRT,

ROW B Uncrowded Yes 1 -(50%) Late Yes Yes

5 4 +(50%) +(75%) +(50%) +(10%) Designated

Value Typical Typical

Subway,

ROW A Uncrowded No 0 +(50%) Early Yes No

5 8 +(75%) +(75%) Current Current Designated

Value +(100%) +(100%)

Streetcar,

ROW C

Moderately

Crowded Yes 1 -(50%) On-Time Yes Yes

5 9 +(25%) +(75%) Current +(30%) -(10%) -(50%) -(50%) Bus,

ROW C Overcrowded No

2 or

more Current Late Yes Yes

5 64 +(50%) Current +(50%) Current Designated

Value -(50%) -(50%)

BRT,

ROW A Overcrowded Yes

2 or

more Current Late No No

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5 65 Current Current +(50%) +(30%) -(10%) +(100%) +(100%) LRT,

ROW B

Moderately

Crowded No 1 -(50%) On-Time No No

5 69 +(25%) Current Current +(20%) -(10%) Typical Typical BRT,

ROW B Uncrowded Yes 0 +(50%) Early No Yes

6 16 +(75%) Current -(10%) +(30%) Designated

Value +(100%) +(100%)

Bus,

ROW C

Moderately

Crowded No 0 +(50%) Early No Yes

6 18 +(75%) Current +(50%) +(10%) -(10%) Typical Typical Streetcar,

ROW C Uncrowded Yes

2 or

more Current Late Yes No

6 30 Current +(75%) -(10%) +(10%) +(10%) -(50%) -(50%) BRT,

ROW B Overcrowded No 1 -(50%) On-Time No No

6 43 +(75%) Current +(75%) +(20%) -(20%) -(50%) -(50%) Subway,

ROW A Overcrowded Yes 1 -(50%) On-Time Yes Yes

6 55 Current +(75%) Current +(20%) Designated

Value Typical Typical

LRT,

ROW B Uncrowded No

2 or

more Current Late No Yes

6 57 Current +(75%) +(75%) Current -(10%) +(100%) +(100%) BRT,

ROW A

Moderately

Crowded Yes 0 +(50%) Early Yes No

7 13 Current +(50%) Current +(20%) Designated

Value Typical -(50%)

Subway,

ROW A

Moderately

Crowded Yes

2 or

more -(50%) Late No No

7 22 +(25%) +(25%) +(75%) +(20%) -(20%) +(100%) Typical LRT,

ROW B Overcrowded Yes 0 Current Early Yes No

7 24 +(75%) +(25%) -(10%) +(20%) +(10%) -(50%) +(100%) BRT,

ROW A Uncrowded Yes 1 +(50%) On-Time Yes Yes

7 49 Current +(50%) +(75%) +(10%) -(20%) -(50%) +(100%) Bus,

ROW C Uncrowded No 1 +(50%) On-Time No No

7 51 +(50%) +(50%) -(10%) +(10%) +(10%) +(100%) Typical Streetcar,

ROW C Overcrowded No 0 Current Early No Yes

7 60 +(75%) +(25%) +(50%) +(10%) -(10%) Typical -(50%) BRT,

ROW B

Moderately

Crowded No

2 or

more -(50%) Late Yes Yes

8 11 +(75%) +(25%) +(50%) +(30%) -(10%) +(100%) +(100%) Subway,

ROW A Uncrowded Yes 0 Current On-Time No No

8 35 Current +(25%) +(75%) +(30%) Designated

Value Typical Typical

Bus,

ROW C Overcrowded Yes

2 or

more -(50%) Early Yes Yes

8 36 +(50%) +(75%) Current +(20%) -(10%) -(50%) -(50%) Streetcar,

ROW C

Moderately

Crowded Yes 1 +(50%) Late No No

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8 37 +(25%) Current +(50%) +(10%) Designated

Value -(50%) -(50%)

LRT,

ROW B

Moderately

Crowded No 1 +(50%) Late Yes Yes

8 38 +(75%) +(50%) -(10%) Current -(10%) Typical Typical BRT,

ROW A Overcrowded No

2 or

more -(50%) Early No No

8 62 Current +(50%) Current Current Designated

Value +(100%) +(100%)

BRT,

ROW B Uncrowded No 0 Current On-Time Yes Yes

9 5 Current +(75%) -(10%) Current -(10%) Typical -(50%) LRT,

ROW B Uncrowded Yes 1 +(50%) Early No Yes

9 6 Current +(25%) +(75%) +(30%) +(10%) +(100%) Typical BRT,

ROW A

Moderately

Crowded No

2 or

more -(50%) On-Time No Yes

9 7 +(25%) +(25%) +(50%) +(20%) -(20%) -(50%) +(100%) BRT,

ROW B Overcrowded No 0 Current Late No No

9 66 +(50%) +(50%) Current +(10%) +(10%) -(50%) +(100%) Subway,

ROW A Overcrowded Yes 0 Current Late Yes Yes

9 67 +(75%) +(50%) -(10%) Current -(20%) +(100%) Typical Bus,

ROW C

Moderately

Crowded Yes

2 or

more -(50%) On-Time Yes No

9 68 +(75%) Current +(75%) +(30%) Designated

Value Typical -(50%)

Streetcar,

ROW C Uncrowded No 1 +(50%) Early Yes No

10 17 +(25%) +(50%) +(75%) Current +(10%) +(100%) -(50%) BRT,

ROW B

Moderately

Crowded Yes

2 or

more +(50%) Early No No

10 28 Current +(25%) +(75%) +(10%) -(20%) -(50%) Typical Streetcar,

ROW C Overcrowded Yes 0 -(50%) On-Time No Yes

10 29 +(50%) +(75%) +(50%) +(20%) +(10%) Typical +(100%) Bus,

ROW C Uncrowded No 1 Current Late Yes Yes

10 44 +(25%) Current Current +(10%) -(20%) Typical +(100%) BRT,

ROW A Uncrowded Yes 1 Current Late No No

10 45 +(75%) +(50%) -(10%) +(20%) +(10%) -(50%) Typical LRT,

ROW B Overcrowded No 0 -(50%) On-Time Yes No

10 56 +(50%) +(25%) -(10%) +(30%) -(20%) +(100%) -(50%) Subway,

ROW A

Moderately

Crowded No

2 or

more +(50%) Early Yes Yes

11 14 Current +(50%) -(10%) +(30%) -(20%) -(50%) Typical BRT,

ROW A

Moderately

Crowded No 0 +(50%) Late Yes Yes

11 15 +(50%) Current +(75%) Current -(10%) +(100%) -(50%) LRT,

ROW B Uncrowded No

2 or

more Current On-Time Yes Yes

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11 23 +(75%) +(75%) Current +(10%) -(20%) Typical +(100%) Subway,

ROW A Overcrowded No 1 -(50%) Early No No

11 50 Current Current +(50%) +(20%) +(10%) Typical +(100%) BRT,

ROW B Overcrowded Yes 1 -(50%) Early Yes Yes

11 58 +(25%) +(75%) -(10%) +(30%) Designated

Value +(100%) -(50%)

Streetcar,

ROW C Uncrowded Yes

2 or

more Current On-Time No No

11 59 +(75%) +(25%) +(75%) Current +(10%) -(50%) Typical Bus,

ROW C

Moderately

Crowded Yes 0 +(50%) Late No No

12 10 +(75%) +(75%) +(50%) Current Designated

Value Typical +(100%)

LRT,

ROW B

Moderately

Crowded Yes 0 -(50%) Late No Yes

12 12 +(25%) +(25%) Current +(10%) +(10%) +(100%) -(50%) BRT,

ROW A Overcrowded No 1 Current Early Yes No

12 34 +(50%) +(25%) -(10%) Current -(20%) -(50%) Typical BRT,

ROW B Uncrowded No

2 or

more +(50%) On-Time Yes No

12 39 +(25%) +(50%) +(75%) +(30%) +(10%) -(50%) Typical Subway,

ROW A Uncrowded Yes

2 or

more +(50%) On-Time No Yes

12 61 +(50%) +(50%) +(50%) +(20%) -(20%) +(100%) -(50%) Bus,

ROW C Overcrowded Yes 1 Current Early No Yes

12 63 Current Current Current +(30%) -(10%) Typical +(100%) Streetcar,

ROW C

Moderately

Crowded No 0 -(50%) Late Yes No

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104

In addition to the detailed information about the trip and the selected travel option, the survey

also gathered some latent constructs that affect respondents’ choices. Section C collected

unobservable psychological information regarding habit formation, affective appraisal and

personal attitudes. Such information allowed for matching factual experiences with personal

views concerning the trip under investigation. Different psychometric ad hoc instruments

were added to the questionnaire to measure psychological factors affecting mode choice.

Social psychologists claim that habitual behaviour can be identified given its invariability,

repetition and persistence (Golledge and Brown 1967; Banister 1978). One way of measuring

habitual behaviour is through the response-frequency measure (Verplanken and Aarts 1999).

The response-frequency measure of habit presents participants with a number of habit related

situations (e.g. to go to work, to go shopping), and asks them to respond as quickly as

possible to generate the mode of travel they associate with that situation (e.g. car, public

transit). The proportion of these responses serves then as a measure of habit formation

(Verplanken et al. 1997; Verplanken et al. 1998).

In this research, Verplanken’s response-frequency measure of habit is used for measuring

habitual frequency. A list of 9 non-working activities (e.g. to go shopping, to go to a park,

etc.) were given to the respondents, who were asked to provide the mode they would

eventually use among the following options (car driver, car passenger, carpool, streetcar, bus,

subway, cycle, walk or other) in order to accomplish those activities, as shown in

Figure 5-17. A 9-point car use habit index is then computed by counting how many times the

respondent had mentioned each mode to develop different activities. In order to take

advantage of the expected context independence of habitual behaviour, work-related

activities were excluded from the response-frequency questionnaire.

Further, affective appraisal is related to the unconsciously emotional response assigned to an

action such as shifting to a mode of transport. According to the Affect Control Theory,

emotions can be disaggregated into four fundamental dimensions, namely evaluation,

potential, activation, and control. Evaluation refers to feelings of goodness or badness elicited

by a concept, potential is associated with feelings of being strong and big as opposed to weak

or small, activation is related to whether the feeling induced by thinking about a concept is

lively or calm, and control refers to feelings of being simple or complex (Domarchi et al.

2008).

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105

Figure ‎5-17 Habitual Behaviour

In that context, affective appraisal can be assessed indirectly using the Osgood's semantic

differential (Osgood et al. 1975). The semantic differential allows one to assign a metric to

each dimension of such feelings using a bipolar graphic rating scale with opposite adjectives

at each end that captures the connotative meaning of a concept.

In this research, the four dimensions of the semantic differential (evaluation, potential,

activation, and control) were used to measure the emotional response. A set of two-end

semantic scales was prepared to capture the latent meaning of the concept associated with

both the chosen mode and public transit. Each dimension was described by a number of

semantic scales ranging from -3 to +3, each one with words conveniently chosen to be perfect

antonyms (e.g. good/bad, fast/slow, etc.). Respondents were asked to point out quickly the

location in each semantic scale of the concept under analysis (chosen mode). In this study,

respondents faced 16 semantic scales that may describe the mode of transport they usually

take to work, in addition to 8 semantic scales that may describe public transit.

As for the chosen mode, on the one hand, evaluation was described by being good/bad,

comfortable/uncomfortable, pleasant/unpleasant, and clean/dirty. Potential was described by

being strong/weak, big/small, great/little, and flexible/inflexible. Activation was described by

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being fast/slow, active/inactive, noisy/quiet, and crowded/empty. Finally, control was

described by being complex/simple, safe/unsafe, clear/unclear, and popular/unpopular, as

shown in Figure 5-18. On the other hand, the evaluation dimension of public transit was

described by being convenient/inconvenient, and bright/dark. Potential was described by

being significant/insignificant, and efficient/inefficient. Activation was described by being

frequent/infrequent, and cheap/expensive. At last, control was described by being

organized/disorganized, and reliable/unreliable, as shown in Figure 5-19.

Figure ‎5-18 Affective Appraisal Dimensions of the Chosen Mode

Furthermore, Personal attitude is associated with the expectancy (goodness) and value

(importance) related to an attitudinal object, as indicated by the Expectancy-Value Theory

(Reeve 2005). Attitudes towards car and transit were measured using five-point Likert scales

for all respondents (i.e. regardless of being a user or not). Following the Expectancy-Value

Theory, personal attitudes were measured as a combination of expectation (e.g. in general,

public transport is a good mode for work trips), and value (e.g. for me, public transit service

is important for work trips). Appropriate questions were prepared for auto users. Respondents

were asked to state whether they agree or disagree with these sentences using designated

scales. Cognitive attitude was then computed as the product of two scores (one for

expectancy and one for value), thus giving two attitudinal indices (one for car and one for

public transport), ranking from 1 to 25. Figure 5-20 shows a screenshot for the Likert scale

used for measuring attitude.

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Figure ‎5-19 Affective Appraisal Dimensions of Public Transit

Figure ‎5-20 Personal Attitude

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Finally, Section D collected information regarding common socioeconomic and demographic

characteristics such as gender, age, marital status, occupation, dwelling unit type, number of

persons in the household, number of cars in the household, driver’s license availability, and

annual income, as shown in Figure 5-21.

Figure ‎5-21 Socioeconomic and Demographic Questions

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5.6 Chapter Summary

Emerging technologies, such as passenger information systems, ITS technologies and new

transit modes (e.g. LRT and BRT) have attributes affecting the perceptions of travellers

which are difficult to capture in RP surveys. This is a critical issue for transit service planning

where improving service to facilitate modal shift in favour of transit is targeted. This chapter

presented the design of a multi-instrument COmmuting Survey for MOde Shift (COSMOS).

The developed survey is conducted in the City of Toronto, Canada between April and May

2012 and combines three types of instruments for collecting detailed information on

commuters’ mode switching behaviour. COSMOS exploits Revealed Preference (RP) mode

choice information and Stated Preference (SP) mode switching experiments, along with

qualitative psychometric questions on users’ perception of transit service quality. The RP part

of the survey collects detailed information on recent work trips. The RP-pivoted SP choice

experiments are based on efficient experimental design technique (D-Efficient design), and

measures participants’ stated mode switching preferences in favour of public transit in

response to different policy changes. The psychometric instruments are designed to gather

information on habit of auto driving, affective appraisals and personal attitudes. The collected

dataset provides rich information with the potential of enhancing the understanding of mode

switching behaviour for commuting trips. Further, the data collected through such novel

survey is used to develop hybrid discrete choice models, where revealed mode choice models

are combined with stated mode switching probability models. More information about the

survey implementation, data analysis and modelling results are presented in the subsequent

chapters.

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6 SURVEY IMPLEMENTATION, DATA COLLECTION AND DESCRIPTION

6.1 Chapter Overview

This chapter presents descriptive statistics and preliminary analysis of the collected dataset in

an attempt to enhance understanding commuters’ mode switching behaviour. In general, the

preliminary analysis of the collected dataset provides rich information with the potential of

enhancing our understanding of commuters’ mode switching behaviour and enriching the

transit service design toolbox for delivering more efficient and attractive services.

The remainder of this chapter is arranged as follows: Section 6.2 highlights general sample

descriptive statistics. This is followed by presenting general Revealed Preference (RP)

information statistics in Section 6.3, and general Stated Preference (SP) information statistics

in Section 6.4. Finally, a chapter summary is provided in Section 6.5.

6.2 General Sample Descriptive Statistics

The developed survey was conducted in the Toronto CMA between April and May 2012. A

total of 62,652 fully opted-in panel of Canadians who have agreed to be compensated for the

participation in market research was used as a survey sample frame of this study. A total of

13,265 individuals (21.17% of the total panel size) were recruited and invited to participate in

the survey via email. A detailed description of the study and the survey process as well as

incentives was introduced to the potential survey participants. A total of 3,769 respondents

agreed to participate in the study by signing an online consent of participation. Panellists who

agreed to participate in the study were incentivized with Air Miles through a market research

company. A total of 2,380 complete entries (1,389 incomplete entries) were initially received,

with a response rate of 17.94% which is in line with the typical travel surveys’ response rate

of 20% (Richardson et al. 1995; Franklin et al. 2003). Finally, after a process of cleaning the

dataset, the collected sample size was reduced to 1,211 observations (139 observations were

lost out of the required sample size of 1,350 observations) to maintain appropriate sample

representation of the study area for each stratum. Accordingly, the real design effect (DEFF),

is calculated as follows:

where:

n2: Adjusted sample size to account for the size of the population

n3: Adjusted sample size to account for the effect of the sample design

154.3384

211,1n

2

3 n

deff

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Accordingly, the collected sample size n= 1,211 is allocated to each of the six strata using the

N-proportional allocation for a fixed sample, as summarised in Table 6-1.

Table ‎6-1 Toronto CMA, N-Proportional Sample Allocation

h Stratum Gender Nh ah nh fh

(Mode of Transportation) (Trips) (Nh/N) (nxah) (nh/Nh)

1 Car Driver Male 845,730 0.3639 440.65 0.00052

Female 640,295 0.2755 333.61 0.00052

2 Car Passenger / Carpooler Male 54,600 0.0235 28.45 0.00052

Female 113,715 0.0489 59.25 0.00052

3 Public Transit Male 206,360 0.0888 107.52 0.00052

Female 312,340 0.1344 162.74 0.00052

4 Cycle Male 14,920 0.0064 7.77 0.00052

Female 7,585 0.0033 3.95 0.00052

5 Walk Male 46,950 0.0202 24.46 0.00052

Female 62,945 0.0271 32.80 0.00052

6 Other Male 8,010 0.0034 4.17 0.00052

Female 10,820 0.0047 5.64 0.00052

Total - Mode of Transportation (N) 2,324,270 1.0000 1,211.00 0.00052

As shown in Table 6-1, the majority of the sample is allocated to the larger strata, Car Driver

and Transit Rider, where 774.26 and 270.26 commuters are sampled respectively. The

smallest stratum, the other modes, receives a small portion of the entire sample consisting of

only 9.81 commuters. In addition, Table 6-1 also shows that the sampling fraction, fh, is equal

to 0.00052 in all six strata (i.e. all units have the same inclusion probability (π= 0.00052) and

hence the same design weight, 1/π= 1/0.00052= 1,923).

The previous sample allocation is maintained with a good distribution among the Toronto

CMA municipalities. However, proper attention is given to the City of Toronto since the

majority of the survey population (53.83%) lies within, as shown in Table 6-2.

Table ‎6-2 Survey Sample Breakdown

H Stratum (Geographic Boundaries) Population

(Nh)

Percentage Sample Size

per Stratum

1 Census Metropolitan Area of Toronto (N) 2,324,270 100% 1,211

2 City of Toronto 1,251,070 53.83% 651

3 Toronto CMA - City of Toronto 1,073,200 46.17% 560

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As can be seen in Table 6-2, a subsample of size 651 observations out of the total sample of

size 1,211 is allocated to each of the six strata using the N-proportional allocation for a fixed

sample, considering the survey population statistics in the City of Toronto, as shown in

Table 6-3.

Table ‎6-3 City of Toronto, N-Proportional Sample Allocation

h Stratum Gender Nh ah nh fh

(Mode of Transportation) (Trips) (Nh/N) (nxah) (nh/Nh)

1 Car Driver Male 360,345 0.2880 187.51 0.00052

Female 271,225 0.2168 141.13 0.00052

2 Car Passenger / Carpooler Male 19,475 0.0156 10.13 0.00052

Female 51,705 0.0413 26.90 0.00052

3 Public Transit Male 173,590 0.1388 90.33 0.00052

Female 267,630 0.2139 139.26 0.00052

4 Cycle Male 11,400 0.0091 5.93 0.00052

Female 6,545 0.0052 3.41 0.00052

5 Walk Male 34,610 0.0277 18.01 0.00052

Female 44,355 0.0355 23.08 0.00052

6 Other Male 4,505 0.0036 2.34 0.00052

Female 5,685 0.0045 2.96 0.00052

Total - Mode of Transportation (N) 1,251,070 1.0000 651.00 0.00052

Table 6-3 depicts the N-proportional sample allocation for the City of Toronto. Similar to the

sample allocation for the Toronto CMA, the majority of the sample is allocated to the Car

Driver and Transit Rider strata, where 328.64 and 229.59 commuters are sampled

respectively. On the other hand, the other modes stratum receives a small portion of the entire

sample consisting of only 5.30 commuters.

As mentioned earlier, 139 complete records were lost out of the total required sample size of

1,350 observations. The reason for removing those records from the analysis is because some

respondents reported the same postal code for their origin and destination points and hence

made it impossible to generate mode specific LOS attributes, as described later in this

chapter. In addition, some respondents reported unrealistic socioeconomic and/or

demographic information. After the process of cleaning the dataset, 1,211 observations were

allocated to different strata, as shown in the previous steps. By comparing the actual to the

theoretical sampled work trips for both the Toronto CMA and the City of Toronto, as shown

in Table 6-4 and Table 6-5, the collected sample was found to match all strata with a

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reasonable margin of error (e=0.05), except for male (female) car drivers who were slightly

underrepresented (overrepresented) in the City of Toronto by 7.21%.

Table ‎6-4 Actual and Theoretical Sampled Work Trips for the Toronto CMA

Mode of

Transportation

Actual Sampled Work Trips Theoretical Sampled Work Trips

Male Female Total

Share

Male Female Total

Share

Car Driver 416

(53.75%)

358

(46.25%)

774

(63.91%)

440.65

(56.91%)

333.61

(43.09%)

774.25

(63.93%)

Car Passenger/

Carpooler

33

(37.50%)

55

(62.50%)

88

(7.26%)

28.45

(32.44%)

59.25

(67.56%)

87.70

(7.24%)

Public Transit 107

(39.63%)

163

(60.37%)

270

(22.30%)

107.52

(39.78%)

162.74

(60.22%)

270.26

(22.32%)

Cycle 8

(66.67%)

4

(33.33%)

12

(0.99%)

7.77

(66.24%)

3.95

(33.67%)

11.73

(0.97%)

Walk 23

(40.35%)

34

(59.65%)

57

(4.71%)

24.46

(42.72%)

32.80

(57.28%)

57.26

(4.73%)

Other 4

(40.00%)

6

(60.00%)

10

(0.83%)

4.17

(42.51%)

5.64

(57.49%)

9.81

(0.81%)

Total Commuting

Trips by Gender

591

(48.80%)

620

(51.20%)

1211

(100%)

613.02

(50.62%)

597.98

(49.38%)

1211

(100%)

Table ‎6-5 Actual and Theoretical Sampled Work Trips for the City of Toronto

Mode of

Transportation

Actual Sampled Work Trips Theoretical Sampled Work Trips

Male Female Total

Share

Male Female Total

Share

Car Driver 164

(49.85%)

165

(50.15%)

329

(50.54%)

187.51

(57.06%)

141.13

(42.94%)

328.64

(50.48%)

Car Passenger/

Carpooler

10

(27.03%)

27

(72.97%)

37

(5.68%)

10.13

(27.35%)

26.90

(72.62%)

37.04

(5.69%)

Public Transit 91

(39.57%)

139

(60.43%)

230

(35.33%)

90.33

(39.34%)

139.26

(60.66%)

229.59

(35.27%)

Cycle 6

(66.67%)

3

(33.33%)

9

(1.38%)

5.93

(63.49%)

3.41

(36.51%)

9.34

(1.43%)

Walk 18

(43.90%)

23

(56.10%)

41

(6.30%)

18.01

(43.83%)

23.08

(56.17%)

41.09

(6.31%)

Other 2

(40.00%)

3

(60.00%)

5

(0.77%)

2.34

(44.15%)

2.96

(55.85%)

5.30

(0.81%)

Total Commuting

Trips by Gender

291

(44.70%)

360

(55.30%)

651

(100%)

314.26

(48.27%)

336.74

(51.73%)

651

(100%)

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6.3 General Revealed Preference (RP) Information Statistics

Table 6-6 shows the recruitment and response rates as well as sample descriptive statistics.

Table ‎6-6 Toronto CMA Sample Descriptive Statistics

Recruitment and Response Rates

Total Panel Size: 62,652

Recruited/Invitations Sent: 13,265

Recruitment Rate (%): 21.17%

Total Responses: 3,769

Completes: 2,380

Incompletes: 1,389

Response Rate: 17.94%

Final Sample Size: 1,211

Sample Descriptive Statistics

Variable Value Sample Size Percentage

Gender

Male

Female

591

620

48.80%

51.20%

Age

(In years)

15 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 - 74

75 and over

68

431

249

259

173

29

2

5.62%

35.59%

20.56%

21.39%

14.29%

2.39%

0.17%

Marital Status

Single

Married

Divorced

Widowed

464

650

76

21

38.32%

53.67%

6.28%

1.73%

Occupation

(According to

the

National

Occupational

Classification

(NOC)

of Canada)

(A) Management

(B) Business, Finance, and Administration

(C) Natural and Applied Sciences

(D) Health

(E) Social Science, Education,

Government Service, and Religion

(F) Art, Culture, Recreation, and Sport

(G) Sales and Service

(H) Trades, Transport, and Equipment

197

291

33

103

152

29

119

43

16.27%

24.03%

2.73%

8.51%

12.55%

2.39%

9.83%

3.55%

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Operators

(I) Primary Industry

(J) Processing, Manufacturing, and Utilities

(K) Other

19

18

207

1.57%

1.49%

17.09%

Dwelling Type House

Townhouse

Apartment

675

128

408

55.74%

10.57%

33.69%

Household

Size

(18 years old

and above)

1

2

3

4+

156

437

335

283

12.88%

36.09%

27.66%

23.37%

Household

Size

(below 18

years old)

0

1

2

3+

839

194

150

28

69.28%

16.02%

12.39%

2.31%

No. of

Vehicles

in the

Household

0

1

2

3+

118

507

447

139

9.74%

41.87%

36.91%

11.48%

Driving

License

Holding

No

Yes

61

1150

5.04%

94.96%

Personal

Income

Less than $10,000

$10,000 to $19,999

$20,000 to $29,999

$30,000 to $39,999

$40,000 to $49,999

$50,000 to $59,999

$60,000 to $79,999

$80,000 and over

33

36

64

104

170

179

280

345

2.73%

2.97%

5.28%

8.59%

14.04%

14.78%

23.12%

28.49%

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In terms of gender, the preliminary analysis of the collected dataset shows a slight

underrepresentation of males in the sample (48.80% instead of 50.62% in the base

population), and subsequently a slight overrepresentation of females (51.20% instead of

49.38% in the base population) is realized, as shown in Figure 6-1.

Figure ‎6-1 Gender

The preliminary analysis of the collected sample shows a skewed age distribution in the

sample starting with few observations 15 to 24 years old, followed by high representation of

those aged 25 to 34 years old, and ending with very few observations aged 75 years and over.

This may in part be due to the fact that very young people are often unemployed while

elderly people are often retired and do not commute to work (which is the main trip purpose

of this study), as shown in Figure 6-2.

Further, at 24.03%, the business, finance and administration occupation category has the

highest percentage in the sample; while the processing, manufacturing and utilities

occupation category has the lowest percentage, as shown in Figure 6-3. Moreover, the sample

shows a high percentage of married respondents (53.67%) and a high tendency for living in

houses (66.31%) as opposed to living in apartments, as shown in Figure 6-4 and Figure 6-5,

respectively.

Males 48.80%

Females 51.20%

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Figure ‎6-2 Age Distribution

Figure ‎6-3 Occupation (According to the NOC of Canada)

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

15 to 24years

25 to 34years

35 to 44years

45 to 54years

55 to 64years

65 to 74years

75 yearsand over

A 16.27%

B 24.03%

C 2.73%

D 8.51%

E 12.55%

F 2.39%

G 9.83%

H 3.55%

I 1.57%

J 1.49%

k 17.09%

A: Management

B: Business, Finance, etc.

C: Natural and Applied Sciences

D: Health

E: Social Science, Education, etc.

F: Art, Culture, etc.

G: Sales and Service

H: Trades, Transport, etc.

I: Primary Industry

J: Processing, Manufacturing, etc.

k: Other

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Figure ‎6-4 Marital Status

Figure ‎6-5 Dwelling Type

Single 38.32%

Married 53.67%

Divorced 6.28%

Widowed 1.73%

House 55.74%

Townhouse 10.57%

Apartment 33.69%

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The preliminary analysis of the collected dataset also shows that the majority (36.09%) of the

households has two persons (including the respondent) living in the same household, while

12.88% has only the respondent living by himself/herself, as shown in Figure 6-6. This is in

line with the previous finding that the majority of the respondents are married. In addition,

the results shown that the majority (69.28%) of the sampled respondents has no kids, as

shown in Figure 6-7.

Figure ‎6-6 Household Size (18 years old and above)

Figure ‎6-7 Household Size (below 18 years old)

1 12.88%

2 36.09%

3 27.66%

4+ 23.37%

0 69.28%

1 16.02%

2 12.39%

3+ 2.31%

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As an early indication of strong car use within the study area, the sample shows a very high

percentage of driving licence holding and auto ownership, as shown in Figure 6-8 and

Figure 6-9, respectively. While only 9.74% of the sampled respondents reported no vehicle

ownership, 41.87% reported owning one car, 36.91% reported two cars, and 11.48% reported

three cars or more.

Figure ‎6-8 Driving License Holding

Figure ‎6-9 No of Vehicles in the Household

No 5.04%

Yes 94.96%

0 9.74%

1 41.87%

2 36.91%

3+ 11.48%

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Finally, the personal income distribution shows a few observations having annual income

below $10,000, while the majority of the respondents have annual income of $80,000 and

over, as shown Figure 6-10. Such income distribution might describe the high levels of auto

ownership and tendency for living in houses in the sample.

Figure ‎6-10 Personal Income Distribution

6.4 General Stated Preference (SP) Information Statistics

Being a key component of the developed survey, the collected SP dataset is further

investigated to have a better idea about the stated mode switching preferences of respondents.

Figure 6-11 depicts the proportions of SP mode switching responses for various RP primary

choices. As an evidence of strong inertia against shifting between modes, the SP experiment

results show that travellers tend to stay with the mode they are already accustomed to,

regardless of policy changes that sometimes are in favour of the competing options.

However, examining the second best option clearly shows that car users may shift to public

transit in case a proper service is provided to them. Interestingly, with a mode shift

percentage of 32.53%, shared ride users (car passengers and carpoolers) are more willing to

switch to public transit than car drivers who have a mode shift percentage of 25.47%. This

might be related to the higher sense of independence and privacy associated with the car

option which is lesser for car passengers and carpoolers. That is why shared ride users might

not have a problem to share the transit unit with other riders.

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

Lessthan

$10,000

$10,000to

$19,999

$20,000to

$29,999

$30,000to

$39,999

$40,000to

$49,999

$50,000to

$59,999

$60,000to

$79,999

$80,000and over

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Figure ‎6-11 Proportions of SP Mode Switching Behaviour

The previous argument is further supported by the mode shift model for car passengers and

carpoolers, where the crowding effect was found to be insignificant attribute in the model. On

the other hand, transit and active mode users (cycle and walk) seem to be more loyal to their

travel alternatives, as a very small proportion of them decided to switch to another option. In

terms of policy implications, certainly the previous observations affect the possibility of

promoting the use of public transit between car users. While it might be possible to persuade

shared ride users to switch to public transit, convincing car drivers seems not to be an easy

task and more efforts need to be done in order to attract them.

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Further, examining survey respondents’ degree of compliance to their stated choices in the SP

experiment shows that they are confident about their decisions. As shown in Figure 6-12, the

largest percentage of the sample (29.11%) indicated a strong propensity to adhere to their

stated choices for future work trips. This is followed by 25.54% and 27.86% for both

moderately strong and neutral degree of adherence, respectively. The previous finding

increases the confidence in the SP choices reported by the respondents and subsequently the

confidence in the developed mode shift models.

Figure ‎6-12 Degree of Compliance to the SP Choice

6.5 General Psychological Information Statistics

In addition to the collection of RP and SP information, COSMOS gathered detailed data

about various psychological factors affecting commuters’ choices. Figure 6-13 portrays the

proportions of the habitual behaviour of the survey respondents. In general, the results show

that car users have strong habits associated with their primary chosen modes (e.g. car drivers

have 73.62% of their formed habits associated with car use). Such level of habit formation

makes it hard to change the mode they are already accustomed to. In an indication that car

drivers could use the car for most of their trips, the proportion of habitual behaviour is large

for the car, and much smaller for transit (i.e. car drivers will seldom use public transport).

Interestingly, a similar trend is realized while examining the formation of habits of transit

riders, a small habitual behaviour proportion is associated with transit while a high proportion

is associated with the car. It seems that transit riders are unattached to public transit in terms

of habits, as they might still consider using the car for non-commute trips. The previous

finding is considered evidence for the superiority of the car, which is in line with the

outcomes of the SEM analysis conducted earlier in Chapter 4.

Very Weak, 9.69%

Moderately Weak, 7.80%

Neutral, 27.86% Moderately

Strong, 25.54%

Strong, 29.11%

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Moreover, Figure 6-14 depicts the emotional response of travellers associated with their

primary mode choice in terms of the four dimensions of the semantic differential, namely

evaluation (good vs. bad), potential (big vs. small), activation (lively vs. calm), and control

(simple vs. complex). As defined earlier in Chapter 5, the evaluation dimension refers to

feelings of goodness or badness elicited by a concept, potential is associated with feelings of

being strong and big as opposed to weak or small, activation is related to whether the feeling

induced by thinking about a concept is lively or calm, and finally, control refers to feelings of

being simple or complex. In general, the charts show a common trend where travellers give

higher values to the activation and potential dimensions of the affective factor compared to

the evaluation and control ones. This can be related to the sense of familiarity associated with

the mode they are accustomed to. In a similar analysis, Figure 6-15 portrays the emotional

response of travellers associated with public transit in terms of the four dimensions of the

semantic differential, regardless of being a transit rider or not. Car users give higher values to

the evaluation and activation dimensions compared to the potential and control ones, while

transit riders give a higher weight to the activation and control ones.

Studying personal attitude shows that car users give more importance to the value (important)

and the expectation (good) components of attitude for car; whereas they give lesser

importance to those of transit. On the other hand, transit and active modes (i.e. walk and bike)

give more importance to the value (important) and the expectation (good) components of

attitude for transit, as shown in Figure 6-16. Importantly, transit riders give more weight to

the value (important) component of attitude for transit rather than the expectation (good)

component. In other words, they might know that transit is important and that is the reason

why they use it, although they do not perceive it as good option. There is a sort of detachment

from public transit.

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Figure ‎6-13 Proportions of Habitual Behaviour

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Figure ‎6-14 Emotional Response towards Primary Chosen Mode

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Figure ‎6-15 Emotional Response towards Public Transit

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Figure ‎6-16 Proportions of Personal Attitude

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6.6 Chapter Summary

As presented in this chapter, the preliminary analysis of the dataset enriched the

understanding of mode switching behaviour. The collected dataset can generally answer two

main research questions. First, what are the perceived importance of service quality and cost

in the mode shifting process? Second, how do trip makers make tradeoffs among the previous

attributes when shifting to a new travel option? Further, the results show that mode shift

decisions are affected by some behavioural factors in which passengers are more (less)

inclined to choose (change) the modes they are already accustomed to.

The collected dataset is used in the next chapter to develop econometric models of mode

shift, with emphasis on capturing mode switching behaviour of respondents towards public

transit. The developed models will provide more insights regarding how trip makers actually

make tradeoffs among different COTS elements and LOS attributes.

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7 MODE CHOICE/MODAL SHIFT MODELLING

7.1 Chapter Overview

This chapter is intended to explore the effects of behavioural factors and the relative

importance of different Customer Oriented Transit Service (COTS) attributes on mode

choice/modal shift decisions. In general, four types of models are presented in this chapter

based on the collected dataset. First, a traditional mode choice model is developed using the

Revealed Preference (RP) information, including only socio-demographic characteristics of

the decision maker (e.g. age, gender, etc.) as well as basic modal LOS attributes of the

available alternatives (e.g. travel cost, travel time, etc.). Second, more complex mode choice

models with latent variables are developed using the same dataset after adding various

psychological factors, namely personal attitude, habit formation, and emotional response.

Third, separate mode switching models are developed for different groups of commuters (car

drivers, shared ride users, transit riders, and active mode users) using the Stated Preference

(SP) information. Fourth, enhanced mode switching models are developed using joint

(RP/SP) data. Furthermore, a policy analysis is conducted at the end of this chapter to

examine the predictability of the developed models in an attempt to quantify the transit

ridership overestimation that traditional models suffer from.

The following sections of this chapter are organized as follows: Section 7.2 documents the

fundamental definitions and assumptions upon which the models are built. It provides

information and definitions about the unit of travel demand, choice of analysis time period,

definition of trip purpose to be modelled, and definition of the study area. In addition, Section

7.3 provides a detailed description for the modes of travel considered in the choice set. Then,

level of service attributes generation is discussed in Section 7.4. Further, Sections 7.5, 7.6,

and 7.7 present the modelling efforts with respect to commuting work trip mode choice;

commuting work trip mode choice with latent variables; and commuting work trip mode

shift; respectively. In general, the latter three sections present key characteristics of the

modelling systems; thorough understanding of what the models are capable of doing; major

strengths and weaknesses; complete description of the employed modelling methods and

procedures; and model parameter statistical estimation results. Subsequently, Section 7.8

examines the forecast ability of the developed models and quantifies the transit ridership

overestimation imposed by traditional models. Finally, Section 7.9 provides a chapter

summary.

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7.2 Fundamental Definitions and Assumptions

In general, travel demand models are concerned with quantifying individual’s choices

regarding their mode of travel in a particular period of time (e.g. morning peak-period) for a

specific purpose (e.g. home-to-work, home-to-school, etc.) within a well-defined area (e.g.

traffic zone, planning district, etc.). This section provides fundamental definitions and

assumptions used in the modelling process, including definitions of the unit of travel demand,

time period, trip purposes, and study area (Miller 2001).

7.2.1 Unit of Travel Demand

The basic unit of travel demand in the developed models is the trip, which is the movement of

an individual from a single origin to a single destination for a single purpose.

7.2.2 Trip Purpose

Another key factor of mode choice modelling is the treatment of trip purpose. In general,

trips are made for a particular purpose such as work trips, school trips, or discretionary trips

(e.g. shopping, entertainment, etc.). In this research, the developed models focus on

commuting work trips for two reasons. First, work trips constitute an increasingly large

proportion of urban trips in the City of Toronto and, therefore, have a major impact on traffic

congestion and emissions. Second, since habits can be identified by their repetition and

persistence, the behavioural factors in question are likely to have greater effects on people’s

behaviour when commuting to work than they do for pursuing non-work trips.

7.2.3 Trip Time

The temporal distribution of trips within a given time period is essential to choice modelling.

In general, trips are made over the course of the day, with mode choice behaviour varying by

time of day, day of the week and season of the year. Therefore, travel demand models usually

deal with a specified day (e.g. typical weekday), with all trips being made within a given

period of time (e.g. morning peak-period), to ensure consistency in the modelled travel

behaviour.

The developed models in this research deal with the weekday morning-peak period from 6:00

to 8:59 a.m. There are two main reasons for the emphasis on weekday morning-peak period

as the trip time. First, morning peak-period is the period of highest demand throughout the

day that determines the capacity required for the transportation system. Second, being

dominated by the trip to work (the primary focus of this research), morning peak-period

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travel is considered the easiest type of travel behaviour to understand and model. Therefore,

morning peak-period is the primary period of analysis for most regional transportation

planning purposes according to the common Canadian practice (Miller 2001).

7.2.4 Study Area

The spatial distribution of trips within a given area is essential to choice modelling. In

general, trips are assumed to be originating from and destined to a given area such as traffic

zone, planning district, etc. In this research, models are developed for the Toronto CMA with

explicit attention to the City of Toronto where a multimodal transit system and supportive

land use make transit more competitive to auto travel (as described earlier in Chapter 5).

The base year for the developed models is 2006 which represents the most recent year where

extensive travel behaviour data for the Toronto CMA is available from both the Place of

Work and Commuting to Work data released by Statistics Canada in 2006, and the 2006

Transportation Tomorrow Survey (TTS). It is worth noting that the 2011 census data was not

yet released by the time COSMOS was designed and implemented. Whereas the 2006 Place

of Work and Commuting to Work data released by Statistics Canada presents 2006 census

highlights on mode of transportation, place of work and commuting distance to work within

the study area; the 2006 TTS consists of a 5% sample of all households within the GTA and

its surrounding areas, including detailed household characteristics and trip records for all

members of the surveyed households.

Further, the data used in the models estimation process comes from the multi-instrument

socio-psychometric survey collected in the Toronto CMA in April 2012. The 2012 multi-

instrument survey consists of a 0.05% (1,211 observations) sample of all individuals in the

employed labour force, 15 years and over, having a usual place of work in the Toronto CMA

and excluding those who work at home. This population is estimated as 2,324,270

individuals. The collected dataset contains extensive travel behaviour information for the

Toronto CMA. The survey gathered qualitative psychometric questions on users’ perception

along with Revealed Preference (RP) mode choice information and Stated Preference (SP)

mode switching experiments.

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7.3 Modes of Travel

According to the Place of Work and Commuting to Work data released by Statistics Canada

in 2006, car drive was clearly found to be the dominating mode of travel, with 63.94% of all

commuting work trips in the Toronto CMA. Adding a value of 7.24% of car passenger trips

increases the total percentage of work trips that are made by car to 71.18%. Public transit is

the second most used mode overall with 22.32% of all work trips. Active modes (walk and

cycle) have a combined percentage of 5.70% of all work trips in the Toronto CMA, as shown

in Figure 5-5, Chapter 5. All other modes, including taxicab and motorcycle (0.81%) are of

very minor importance.

Further, a similar mode split distribution was observed in the City of Toronto. Car drive was

also found to be the prevailing mode of travel with 50.48% of all work trips in the City of

Toronto. Combined with an additional 5.69% of trips made as car passengers, 56.17% of all

work trips are made by car. Public transit is the second most used mode overall with 35.27%

of all work trips. Active modes (walk and cycle) have a combined percentage of 7.74% of all

work trips in the City of Toronto as shown in Figure 5-8, Chapter 5. All other modes,

including taxicab and motorcycle (0.81%) are of lower importance.

In light of the modal split proportions above, the “other” mode category is excluded from the

models estimation since they represent a negligible percentage of the overall sample.

Furthermore, taxicab trips are treated as auto passenger trips, while motorcycle trips are

treated as car driver trips. The following section discusses the mode definitions adopted

within the model system, namely auto mode, public transit, and non-motorized modes.

7.3.1 Auto Option

In order to be in line with the logical and behavioural categorization of auto-person used in

common practice, auto trips are categorized into auto-driver and auto-passenger. Given the

similarity in the associated choice behaviour, carpooling trips are treated as auto passenger

trips in the model system.

Auto driver all way: that is, the trip-maker drives in a car for the entire length of the trip

from home to work. This mode is assumed to be available to travellers based on driver’s

licence holding and household car ownership.

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Auto passenger all way: that is, the trip-maker is a passenger in a car for the entire length of

the trip from home to work. This mode is assumed to be available to all travellers (carpool

and taxicab trips are treated as auto passenger trips).

7.3.2 Public Transit Option

Public transit is considered a key component of the model system in this research since it has

a great policy importance to mode shift modelling. In general, public transit has a large

family consisting of a wide variety of transit services characterized by different levels of

service (e.g. travel time, headway, etc.), technologies, fare policies, and other qualitative

attributes such as comfort and safety. The local transit services in the Toronto CMA are

operated by different transit agencies (TTC, Durham, York, Peel, and Halton) and composed

mainly of subway lines, streetcar routes, and different bus services. Each transit service can

be treated either as a main or a feeder to another main service. However, travelling within the

transit network is considered a route choice problem rather than a mode choice one. GO

services, on the other hand, are qualitatively different from most local transit services in the

Toronto CMA given its relatively high speed, high cost, low frequency, high quality, long

distance inter-municipality service (Miller 2001). In addition, the percentage of transit trips

that are served by Go transit in the study area is comparatively small given that GO services

are mainly concerned with regional trips. Thus, GO transit is excluded from the analysis.

Another key factor for modelling the use of public transit as a mode of travel is that of transit

access mode. According to the 2006 Transportation Tomorrow Survey (TTS), the transit

work trips distribution by access mode is presented in Table 7-1.

Table ‎7-1 CMA 2006 Transit Work Trips by Access Mode

Primary Mode

Access Mode

Walk

Oth

er

Au

to P

ass

enger

Cycl

e

Sch

ool

Bu

s

Taxi

Pass

enger

Au

to D

riv

er

Moto

rcycl

e

Un

kn

ow

n

Tota

l

Number of transit trips

excluding GO transit

300,2

77

304

15,9

27

681

126

136

18,0

59

35

61

335,6

06

Percentage of transit trips

excluding GO transit 89.5

%

0.1

%

4.7

%

0.2

%

0.0

%

0.0

%

5.4

%

0.0

%

0.0

%

100.0

%

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As shown in Table 7-1, around 90% of all transit users (excluding GO transit) walk or cycle

to reach the origin transit stop or station. Meanwhile, 10.1% of transit users (excluding GO

transit) use the car, as either a driver or a passenger, to reach the transit service. Thus, the

public transit option is split into transit with car access and transit with Non-Motorized

Transport (NMT) access, within the model system.

Transit with NMT access: that is, the trip-maker accesses the transit system by walking or

cycling to a bus stop or station. This mode is assumed to be available to all travellers given

the high transit coverage in the study area.

Transit with car access: that is, the trip-maker accesses the transit system by car as either a

driver or a passenger to a bus stop or station. This mode is assumed to be available to

travellers based on household car ownership.

7.3.3 Non-Motorized Transport (NMT) Option

Non-motorized transport refers to the walk and cycle modes of travel. According to the Place

of Work and Commuting to Work data released by Statistics Canada in 2006, non-motorized

transport constitutes only 5.7% (4.73% for walk and 0.97 for bicycle trips) of all work trips in

the Toronto CMA, as shown in Figure 5-5. Further, it constitutes only 7.74% (6.31% for walk

and 1.43% for bicycle trips) of all work trips in the City of Toronto, as shown in Figure 5-8.

The preliminary analysis of the collected dataset shows that the importance of non-motorized

trips increases for shorter trips. Figure 7-1 depicts the modal shares for work trips by origin-

destination walking distance. On the one hand, walk is the primary mode for very short trips

(2 km or less) and is a significant mode of travel for trips of up to around 5 km. On the other

hand, bicycle accounts for about 4.7% of all work trips of 5 km length or less. Further,

Figure 7-2 plots the cumulative number of non-motorized trips versus walking trip distance in

comparison with the cumulative total number of trips by all modes. As shown, 95% of all

non-motorized trips are about 4 km or less in length, while 98% are approximately 5 km or

less. In more specific terms, 92% of cycle trips are about 5 km or less in length, while 100%

are approximately 8 km or less. On the other hand, 98% of walk trips are about 4 km or less

in length, while 100% are approximately 5 km or less. Despite their low modal share

percentage, active modes (walk and cycle) are retained in the model system given their

increasing policy interest within the study area. The cycle option is assumed to be available

for all trips with walking distance of 8 km or less, while the walk option is assumed to be

available for all trips with walking distance of 5 km or less.

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Figure ‎7-1 Mode Shares by Trip Length

-10%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0 5 10 15 20 25 30

Pe

rce

nt

of

Tota

l Tri

ps

at t

his

Dis

tan

ce (

%)

Walking Trip Distance (km)

Car Driver Car Passenger Carpool Transit Rider Cycle Walk Other

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Figure ‎7-2 Trip CDF by Trip Length

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0 5 10 15 20 25 30

Pe

rce

nt

of

Tota

l Tri

ps

at t

his

Dis

tan

ce (

%)

Walking Trip Distance (km)

Cumulative Walk Trips (%) Cumulative Cycle Trips (%)

Cumulative NMT Trips (%) Cumulative Total Trips (%)

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7.4 Generating Level of Service Attributes

Apart from respondents’ perceptions that were collected in the questionnaire, more accurate

Level of Service (LOS) attributes were generated for use in the model estimation process.

Given the trip origin and destination postal codes collected earlier in the survey, trip length

(in Kilometres) and duration (in minutes) were estimated for car, bike, and walk options

using the Google Directions API. The Google Directions API calculates directions between

static (known in advance) locations using HTTP requests. Further, public transit trip length

and duration were generated using both Google Maps Trip Planner API and HopStop API.

On the other hand, travel cost for the car was estimated based on the driving costs 2012

manual released by the Canadian Automobile Association (CAA)17

. The average operating

cost per Kilometre based on vehicle type was calculated for car driver, divided by 2 for car

passenger, and divided by the number of travelers for the carpool option.

7.5 Modelling Commuting Work Trip Mode Choice

This section investigated commuting work trip mode choice in the study area. A traditional

mode choice model is developed using RP information (observing the actual choice of

commuting mode), including only socio-demographic characteristics of the decision maker

(e.g. age, gender, etc.) as well as basic modal LOS attributes of the available alternatives (e.g.

travel cost, travel time, etc.). This model does not include any behavioural factors.

7.5.1 General Model Specification

After a series of specification tests, the RP dataset is used to develop disaggregate

Multinomial Logit (MNL) model (Habib et al. 2009). The developed model is derived from

the fundamental Random Utility Maximization (RUM) Theory, such that:

Uim= V(Xim; β) + εim, (7-1)

where:

Uim : Utility that individual (i) obtains from mode (m); i= 1, …, I; m, n= 1, …, N

V : Systematic component of utility

Xim : Vector of explanatory variables including attributes of individual (i) and mode (m)

β : Vector of parameters

εim : Random component of utility

17 http://www.caa.ca/

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The current investigation considers six modes as follows: (1) car driver, (2) shared ride (car

passenger and carpooler), (3) public transit with car access, (4) public transit with NMT

access, (5) cycle, and (6) walk.

Figure 7-3 illustrates the overall model structure of the developed RP mode choice model.

RP

Mode Choice

Car

Driver

Shared

Ride

Transit

Car Access

Transit

NMT AccessCycle Walk

Figure ‎7-3 RP Mode Choice Model Structure

In order to formulate the probabilistic choice model, the distribution of the random

component of utility εm is assumed to be Independently and Identically Distributed (IID)

Extreme Value Type I. The previous assumption leads to the following closed form

probability of mode selection (Ben-Akiva and Lerman 1985):

(7-2)

where:

Pim : Probability that individual (i) selects mode (m)

Vim: Utility that individual (i) obtains from mode (m) (i= 1, ..., I ; m, n= 1, …, N)

Ci : Choice set of feasible alternative modes (N) for individual (i)

7.5.2 Empirical Analysis

As noted above, a Multinomial Logit (MNL) model is developed to investigate commuting

work trip mode choice in the study area. The developed model estimates the probability that

an individual trip-maker will choose any given mode from the set of feasible alternatives

described earlier in this section. After examining a set of alternative modelling structures, the

final model is estimated and reported in Table 7-2.

,Pim

i

im

im

Cm

V

V

e

e

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Table ‎7-2 RP Mode Choice Model

Loglikelihood of RP Mode Choice -786.45

Loglikelihood of Null Model -1748.23

Rho-Squared Value 0.55

Variable Mode Parameter t test

Alternative Specific Constant Car Driver -0.0531 -0.135

Shared Ride (Car

Passenger/Carpool)

-1.7283 -4.350

Transit Rider (Car Access) 0.0496 0.093

Transit Rider (NMT Access) 1.9115 4.487

Cycle -1.1534 -2.566

Walk (Base) 0 ---

Travel Cost All Motorized Modes -0.0967 -1.873

In-Vehicle Travel Time All Motorized Modes -0.0436 -6.949

Trip Length All NMT Modes -0.1689 -2.213

Waiting Time Transit Rider (Car Access) -0.0653 -2.180

Transit Rider (NMT Access) -0.0820 -4.406

(Access + Egress) Time Transit Rider (Car Access) -0.0018 -0.831

Transit Rider (NMT Access) -0.0088 -2.948

Number of Vehicles

in the Household

Car Driver 0.1907 1.677

Free Parking Availability Car Driver 1.8801 10.630

Number of People

in the Household

Shared Ride (Car

Passenger/Carpool)

0.3358 3.851

Gender: Female Transit Rider (Car Access) 0.9558 2.624

Transit Rider (NMT Access) 0.4245 2.116

Cycle -1.1562 -1.832

Transit Technology: Transit Rider (Car Access) -1.5499 -4.050

Street Transit (Bus/Streetcar) Transit Rider (NMT Access) -0.7131 -3.510

Age: 18 - 35 years old Walk 0.6794 2.015

As shown in Table 7-2, the specification of the final model is derived based on the

accommodation of variables with proper signs and statistical significance. The critical value

(1.96) of the t-statistic with a 95% confidence limit is considered as the threshold value of

considering variables in the model. However, some parameters with t-statistics values lower

than 1.96 are retained in the model because the corresponding variables provide considerable

insight into the behavioural process.

Given the presented rho-squared value of 0.55, the model has an acceptable goodness of fit

and explanatory power. The examination of explanatory variables in the model shows that

travel cost, trip length (for non-motorized options), and the different trip time components

have correct (negative) signs that match expectations. By focusing on different trip time

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141

components, it can be observed that the in-vehicle and waiting times are more relevant to

mode choice decisions than walking (access and egress) time. Such finding may be related to

the high level of transit access coverage in the study area. The modelling results also show

that waiting time coefficients are around (1.5 - 2.0) times higher than the in-vehicle travel

time, which is close to ratios reported in similar studies. Besides, the subjective value of the

in-vehicle travel time is around 27.1 $/hr. On the other hand, values of waiting time are equal

to 40.5 $/hr and 50.9 $/hr for transit rider with car access and transit rider with NMT access,

respectively.

As for the effect of transit technology, it is clearly shown that transit users have negative

perception for street transit (e.g. streetcar and bus) compared to the rapid transit option (e.g.

subway). Interestingly, transit riders with car access valuate street transit options even less

than transit riders with NMT access do (i.e. passengers who walk to transit are more willing

to take a bus or a streetcar than those who access transit using a car).

Moreover, the model also shows that females are more likely to take public transit and less

likely to cycle than males. Further, it is found that younger commuters (18 to 35 years) have

high propensity to walk. On the other and, auto ownership has a positive sign associated with

car use as expected. This might be considered an early indication of car use habit formation.

The presented RP mode choice model explicitly models auto drive and auto passenger trips as

separate modes of travel. This implies that this basic model structure is well suited to the

analysis of car driver and auto passenger related policies (e.g. toll, HOV lane

implementations, etc.). However, it must be noted that this model is very simple and may

suffer from the major drawbacks of traditional mode choice models. Therefore, the

implementation of this model will not be able to support detailed mode shift analysis.

The developed RP mode choice model represents an important first step towards a policy

sensitive model of shifting to public transit, yet much work remains to actually achieve full

policy sensitivity. In order to improve the capabilities of the developed model, behavioural

factors are introduced to the model structure as latent variables in the following section.

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7.6 Modelling Commuting Work Trip Mode Choice with Latent Variables

This section adopts a general methodology for incorporating latent variables in mode choice

models (Walker 2001; Ben-Akiva et al. 2002). The methodological approach requires the

estimation of an integrated multi-equation model that consists of a discrete choice model and

a latent variable model of structural and measurement equations. The integrated model is

estimated simultaneously using a maximum likelihood estimator where the likelihood

function includes complex multi-dimensional integrals. Unlike the research presented in Ben-

Akiva et al. (2002) which focused on the use of psychometric data to explicitly model

attitudes and perceptions and their influences on choices, this thesis builds on the findings of

Chapter 4 and explicitly models personal attitudes, habit formation, and emotional response

as the three major determinants of mode choice (Tudela et al. 2011).

7.6.1 General Model Specification

As shown in Figure 7-4, the path diagram of the integrated model is comprised of two

components: an RP mode choice model and a latent variable model. Similar to what is

discussed earlier in Chapter 4, the terms in ellipses represent unobservable latent constructs,

while those in rectangles represent observable variables.

Latent

Variables

(Z)

RP Mode

Choice

(y)

Latent Utility

(U)

Indicators

(I)

η

ν

Latent Variable ModelRP Choice Model

Explanatory

Variables

(X)

ε

Figure ‎7-4 RP Mode Choice Model with Latent Variables

In the RP mode choice model, individual’s utility (U) for each travel alternative is considered

a latent variable, whereas the observable choices (y) are considered indicators of the

underlying utility. Similarly, in the latent variable model, the associated behavioural factors

(Z) are considered latent variables which are indicated by observable indicators (I) gathered

by ad-hoc questionnaire.

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Both components of the integrated model consist of structural equations (i.e. cause-and-effect

relationships) that are represented by solid arrows, and measurement equations (i.e.

relationships between observable indicators and the underlying latent variables) that are

represented by dashed arrows (refer to Chapter 4 for more details about Structural Equation

Modelling (SEM)).

The structural equations, on the one hand, show the causal relationships that govern the

choice behaviour. In the latent variable model, for example, the structural equations link the

observable variable (X) to the latent variable (Z), for example:

Z= F(X; γ) + η and η ~ D (0, Ση) (7-3)

where:

Z: latent (unobservable) variables

X: observed variables

γ: unknown parameters

η: random error term

F: linear-in-parameters function

D: generic distribution

Further, for the RP choice model, structural equations link the observable variables (X) and

latent variables (Z) to the random utility (U), for example:

U= V(X, Z; β) + ε and ε ~ D (0, Σε) (7-4)

where:

U: random utility in terms of systematic utility and random error

V: systematic utility in terms of observable and latent variables

X: observed variables

Z: latent (unobservable) variables

β: unknown parameters

ε: random error term

V: linear-in-parameters function

D: generic distribution

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On the other hand, the measurement equations link the unobservable utility (U) and latent

variable (Z) to their observable indicators (y) and (I), respectively, for example:

I= G(X, Z; α) + ν and ν ~ D (0, Σν) (7-5)

where:

I: Indicators of Z

X: observed variables

Z: latent (unobservable) variables

α: unknown parameters

ν: random error term

G: linear-in-parameters function

D: generic distribution

Finally, the choice model expresses individual choices, based on utility maximization, in

terms of modal utilities as follows:

otherwise0,

max,1

innim

im

UUify (7-6)

In general, the integrated model consists of two parts as shown by equations (7-3) to (7-6).

The latent variable model is described by equations (7-3) and (7-5), whereas the RP choice

model is described by equations (7-4) and (7-6). The combined model deals with individual’s

utility (U) for each travel alternative given the observable outcome (y), while explicitly

accounting for the behavioural process underlying the formation of the latent variables (Z)

using their observable indicators (I).

As mentioned earlier in Chapter 4, the indicators do not have causal relationships that

influence the behaviour. That is, the arrow goes from the latent variable to the indicator, and

the indicators are only used to aid in measuring the underlying causal relationships (the solid

arrows). Because the indicators are not part of the causal relationships, they are typically used

only in the model estimation stage and not in model application (Walker 2001).

In light of the aforementioned, a hybrid discrete choice model that integrates psychological

factors (personal attitude, habit formation, and affective meaning) along with facilitating

conditions is developed to study the revealed mode choice responses. Psychological factors

are accommodated in the model through latent variables which are expressed as a function of

socioeconomic and personal attributes. Given that psychological factors are not directly

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observed, latent variables are considered to have a distribution, rather than fixed values.

Mode choice probabilities are then modelled such that latent variables are considered as

explanatory variables in the models. Such treatment leaves the likelihood function of a Logit

mode choice model in a non-closed form expression where simulation estimation is required

(Tudela et al. 2011).

Accordingly, individual traveller’s utility (U) of choosing mode (m) is defined by the

following utility function, which combines both observed and latent variables:

N ..., 1,n m,;)()()( mhhhaaapppmmm HAPxU (7-7)

In the previous utility function, xm indicates a vector of observed variables (personal socio-

demographic attributes and modal level of service attributes). βm is the vector of utility

coefficients associated with observed variables, whereas P, A, and H are vectors of utility

coefficients associated with the following latent variables: personal attitude, affective

meaning, and habit formation, respectively. The latent variables are represented by random

coefficients across the population. In these random coefficients, ηp, ηa, and ηh, indicate mean

values of the corresponding coefficients and εp θp, εa θa, and εh θh, represent variances (θp, θa,

and θh) multiplied by standard normal variables (εp, εa, and εh). The error term εm represents a

random error component to capture the unobserved and random component of the utility

function of the corresponding alternative.

The following functions consider the latent factors (personal attitude, affective meaning, and

habit formation) as endogenous variables and quantify them in terms of observed variables to

allow for capturing their variability across the population.

ppp zP (7-8)

aaa zA (7-9)

hhhzH (7-10)

In the previous functions, zp, za, and zh indicate vectors of observed variables (measures of

personal attitude, affective meaning, and habit formation), whereas γp, γa, and γh indicate their

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corresponding coefficients. It is considered that the random components πp, πa, and πh are

normal error terms with zero means and τp, τa, and τh variances, respectively.

Since the latent variables are assumed to be random in nature, incorporating them into the

mode choice utility leaves the likelihood functions as non-closed form as shown below.

Hence, the simulation likelihood technique is used for model estimation (Habib et al. 2010).

D

d

h

hh

ha

aa

ap

pp

p

N

n

ndhhdhaadappdpnn

mdhhdhaadappdpmm

m

zHzAzP

HAPx

HAPx

DL

1

1

111

))()()(exp(

))()()(exp(

1

(7-11)

In the previous likelihood function, D indicates the total number of iterations used in

simulation estimation where subscript d refers to individual iterations and ξmd corresponds to

the specific constant related to the mth

alternative. is a standard normal probability density

function. Values of certain parameters were restricted to ensure model identification and

reduce the number of estimated parameters. In particular, variances τ/, τ

//, and τ

/// are

restricted to unit value. The RP mode choice model with latent variables was estimated using

a GAUSS code for simulated likelihood function, making use of the Broyden-Fletcher-

Goldfarb-Shanno (BFGS) gradient search algorithm. In order to ensure stable parameter

estimates, Halton sequence of 1000 iterations is used for generating random numbers (Habib

et al. 2011).

7.6.2 Empirical Analysis

After a series of specification tests, the final hybrid RP choice models with latent variables

are developed and reported in Table 7-3. The developed models integrate cost, level of

service, socioeconomic attributes together with psychological information to explain mode

choice. As shown, Table 7-3 presents two alternative models. Model 1 presents the full model

of commuting mode choice with latent variables, considering personal attitude, affective

meaning, and habit formation as unobservable factors. On the other hand, model 2 presents a

reduced model of commuting mode choice with latent habit formation.

Clearly, it is difficult to compare the developed models with latent variable(s) to the

traditional mode choice model presented earlier in Table 7-2. Given that the likelihood

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functions are different in each case, directly comparing the likelihood values across the

models is illogical. However, to calculate the loglikelihood function of the choice models

with latent variable(s), the partial information extraction method was used where information

is extracted using only the structure model while dropping the measurement model. That is

exactly the same procedure used for forecasting given that the indicators of latent variables

will not be available in the future (Walker 2001).

By examining the developed models with latent variable(s), it can be observed that the value

of some coefficients as well as their level of significance have been changed compared to

those obtained in the traditional mode choice model. It can be said that incorporating

psychological factors in the model allows for the detection of the real role of some of the

variables on the choice process. For instance, the cost parameter gets smaller and less

significant, whereas the in-vehicle travel and waiting time coefficients almost remained

unchanged. In contrast, the auto ownership coefficient increased in terms of magnitude and

significance.

In general, the presented model has a good fit and explanatory power given its rho-squared

value of 0.53, although t-test values are below the significance level at 95% confidence

interval for some parameters. Negative signs are associated with travel cost, trip length, and

different trip time components. However, cost has low explanatory power given its low

parameter value and level of significance. Further, a similar trend was found for the different

trip time components (e.g. in-vehicle, waiting, and walking time) to that observed in the RP

mode choice model. As for the effect of transit technology, it is clearly shown that transit

users (especially those with auto access) have negative perception for the streetcar and bus

options compared to the subway option. As for gender, females are more likely to take public

transit and less likely to cycle compared to males. Furthermore, younger commuters (18 to 35

years) have high potential to walk. On the other hand, it seems that once someone has got a

car, he/she will use it, given the positive sign associated with auto ownership for the car

driver option. With respect to the role of the psychological variables, personal attitude is

associated with positive sign for both the auto and the transit options (being stronger towards

public transit). On the other hand, an opposite relationship is realized for emotional response.

As for habit, the results show strong and positive habit formation towards the car while being

negative for the other options. In general, it seems that car choice decision is determined

according to emotions and habits, whereas selecting transit is more based on attitude.

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Table ‎7-3 RP Mode Choice with Latent Variables

RP Mode Choice Model with Latent Variables Model 1

(Joint RP with

Latent Variables)

Model 2

(Joint RP with

Latent Habit)

Loglikelihood of Joint RP Mode Choice and Latent Variable(s) Model -11990.16 -1862.95

Loglikelihood of RP Mode Choice Only -856.74 -1056.34

Loglikelihood of Null Model -1748.23 -1748.23

Rho-Squared Value 0.51 0.40

Variable Mode Parameter t test Parameter t test

Alternative Specific Constant Car Driver -1.2860 -0.464 -2.5914 -3.073

Shared Ride (Car Passenger/Carpool) -3.2550 -1.186 -5.2731 -6.104

Transit Rider (Car Access) 0.9278 0.393 -0.4734 -0.599

Transit Rider (NMT Access) 2.9980 1.288 1.5579 2.258

Cycle -0.9937 -2.033 -0.9686 -2.015

Walk (Base) 0 --- 0 ---

Travel Cost All Motorized Modes -0.0657 -1.006 -0.0415 -0.463

In-Vehicle Travel Time All Motorized Modes -0.0494 -4.713 -0.0453 -3.273

Trip Length All NMT Modes -0.1637 -5.004 -0.1883 -4.460

Waiting Time Transit Rider (Car Access) -0.0745 -1.785 -0.0957 -1.759

Transit Rider (NMT Access) -0.0967 -6.277 -0.0944 -2.583

(Access + Egress) Time Transit Rider (Car Access) -0.0015 -0.272

Transit Rider (NMT Access) -0.0109 -2.231 -0.0130 -2.839

Number of Vehicles in Household Car Driver 0.2231 1.819 0.2878 2.096

Free Parking Availability Car Driver 1.2908 4.247

Number of People in Household Shared Ride (Car Passenger/Carpool) 0.3988 4.046 0.3735 3.426

Gender: Female Transit Rider (Car Access) 1.1118 2.166 1.1115 1.994

Transit Rider (NMT Access) 0.5214 1.333 0.6361 1.577

Cycle -1.2517 -1.907 -1.2347 -1.809

Transit Technology: Transit Rider (Car Access) -1.7816 -3.556 -1.3736 -2.395

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Street Transit (Bus/Streetcar) Transit Rider (NMT Access) -0.9531 -2.814 -0.6184 -1.594

Age: 18 - 35 years old Walk 0.8250 1.904 0.9714 2.311

Latent Personal Attitude Car Driver & Shared Ride 0.0751 0.330

Transit Rider (All Access modes) 0.1998 1.013

Latent Affective Meaning Car Driver & Shared Ride -0.1175 -0.157

(Emotional Response) Transit Rider (All Access modes) -2.0909 -2.723

Latent Habit Formation Car Driver & Shared Ride 1.0362 2.388 5.7693 5.593

Transit Rider (All Access modes) -1.7731 -2.728 -0.9274 -1.322

All NMT Modes -0.6557 -0.752 -1.2212 -1.493

Structural Model

Personal Attitude: Constant Car Driver & Shared Ride 3.7647 1.764

Transit Rider (All Access modes) 4.1048 1.179

Gender: Female Car Driver & Shared Ride 0.5970 1.731

Transit Rider (All Access modes) 0.4440 0.710

Logarithm of Age Car Driver & Shared Ride 1.7096 2.922

Transit Rider (All Access modes) 1.6107 1.703

Affective Meaning: Constant All Modes -0.1223 -0.701

Gender: Female All Modes -0.1209 -4.584

Logarithm of Age All Modes 0.3902 8.283

Habit Formation: Constant Car Driver & Shared Ride 0.8156 1.829 0.5707 2.962

Transit Rider (All Access modes) -0.0352 -0.488 1.2638 4.296

All NMT Modes 0.0310 0.259 0.4959 0.647

Gender: Female Car Driver & Shared Ride 0.7303 1.539 -0.0213 -0.693

Transit Rider (All Access modes) 0.0741 0.984 0.0173 0.336

All NMT Modes -0.0123 -0.096 -0.0580 -0.433

Logarithm of Age Car Driver & Shared Ride 0.4034 0.667 -0.0097 -0.191

Transit Rider (All Access modes) 0.0669 0.687 -0.1657 -2.089

All NMT Modes -0.0405 -0.235 -0.0259 -0.122

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Measurement Model

Personal Attitude Car Driver & Shared Ride 1.5763 43.799

Transit Rider (All Access modes) 1.5835 24.319

Affective Meaning: Activation All Modes -0.0701 -2.518

Potential All Modes -0.3136 -11.939

Control All Modes -0.3580 -11.742

Evaluation All Modes -0.0863 -2.827

Latent Habit Formation Car Driver & Shared Ride -0.5617 -11.006 -1.4516 -27.507

Transit Rider (All Access modes) -0.8779 -15.383 -1.4910 -18.721

All NMT Modes -1.7613 -10.050 -1.5109 -8.306

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7.7 Modelling Commuting Work Trip Mode Shift

Costumer Oriented Transit Service (COTS) elements and emerging technologies, such as

passenger information systems, ITS technologies and advanced transit modes (e.g. LRT and

BRT) have attributes affecting the perceptions of travellers, which are usually overlooked in

traditional mode choice models. This is a critical issue for transit service planning where

improving service to facilitate modal shift in favour of transit is targeted. In this section,

separate mode shift models are estimated for different groups of commuters. Disaggregate

Multinomial Logit (MNL) models are estimated to model mode shift in response to transit

service improvements using RP, SP, and psychological data. The developed models estimate

the probability that an individual trip-maker will either stay with his/her current choice or

shift to another option.

7.7.1 Modelling Mode Shift for Car Users

In an attempt to investigate the effects of different transit investments that usually target auto

users, separate mode shift models for car drivers and shared ride users (car passengers and

carpoolers) are estimated and analyzed. The estimated models are sensitive to Level of

Service (LOS) attributes of the competing options as well as socio-demographic and

behavioural information of the decision makers.

Several mode shift models are estimated and compared to one another, in terms of model

specification and explanatory power, till reaching the final models. In general, each of the

developed models has the following three alternatives: stay with the current mode, shift to

public transit, or shift to another option indicated by the respondent.

Table 7-4 shows the estimation results of three mode shift models for car drivers. Model 1 is

a restricted model including only SP data, model 2 considers both RP and SP information,

whilst model 3 is a joint RP/SP model with latent habit formation. Given the presented rho-

squared values of 0.37, 0.41, and 0.49 for models 1, 2, and 3, respectively, it should be clear

that combining RP and SP information together with latent habit enhanced the goodness of fit

and explanatory power of the final model (model 3). Moreover, t-test values are above the

significance level at 95% confidence interval, except for some parameters. However, those

parameters are kept in the models because the corresponding variables provide considerable

insights into the behavioural process.

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The examination of traditional variables shows that travel cost, parking cost, and different

trip time components have correct (negative) signs that match expectations. By examining the

relative importance of different cost components, it is found that motorists valuate parking

cost more than travel cost. Further, the primary investigation of the model parameters shows

that traditional attributes (e.g. travel cost and time) are of lower importance to mode

switching behaviour compared to other transit design factors and COTS technologies (e.g.

crowding level, number of transfers, schedule delay, and transit technology). The modelling

results also show that the coefficient of waiting time is around 2.0 times higher than that of

the in-vehicle travel time, which is close to ratios reported in similar studies and common

practice. As for the effect of transit technology, it is clearly shown that travellers are more

likely to shift to rapid (e.g. subway) and semi-rapid (e.g. LRT and BRT) transit options

compared to street transit ones (e.g. streetcar and bus). In addition, of the semi-rapid transit

options, the results show a slightly higher preference for LRT than BRT. Such finding is

considered evidence for the superiority of the rail-based modes to the rubber-tyred ones,

which is referred to as the “rail effect”.

Further, it is found that the tendency to mode shift decreases with higher crowding levels,

number of transfers, and schedule delays. Moreover, younger commuters (18 to 35 years)

have relatively high propensity to switch to public transit. However, car drivers who decided

not to shift to transit are more confident about their decisions. Furthermore, car drivers who

are unfamiliar with the transit service are unlikely to switch to public transit even though a

better transit service is offered to them. As expected, auto ownership is associated with a

positive sign with car use in the model and acts as a barrier to mode shift. In other words,

once someone makes the initial investment to own a car, (s)he is more likely to use it.

Nevertheless, residents of the City of Toronto, where a multimodal transit system and

supportive land use make transit more competitive to auto travel, are more likely to break the

mode shift barriers and switch to public transit.

Interestingly, it is clearly observed that the values and levels of significance of some

coefficients have been changed in the full model (model 3). Clearly, the incorporation of the

full information (RP, SP, and latent habit formation) allowed for the detection of the real role

of some of the variables in the mode shift process. For instance, the combined access and

egress (walking time) parameter gets smaller and less significant, likewise the in-vehicle

travel time and parking cost, whereas the magnitude and significance of other LOS

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coefficients increased significantly. As for the effect of behavioural factors, habit formation

has also shown a greater importance to mode shift modelling than traditional attributes such

as travel cost and time. The results show strong and positive habit formation towards the car

while being negative for transit.

Similarly, Table 7-5 shows the estimation results of three mode shift models for shared ride

users (car passengers and carpoolers). Model 1 is a restricted model including only SP data,

model 2 considers both RP and SP information, whilst model 3 is a joint RP/SP model with

latent habit formation. Obviously, the inclusion of RP and SP information along with latent

habit has improved the goodness of fit and explanatory power of the final model (model 3).

The traditional variables, namely travel cost and in-vehicle time were found to have very low

parameter and t-test values. Moreover, several transit design factors and technologies (e.g.

crowding level, schedule delay, and number of transfers) are found to be insignificant and

thus removed from the models. As opposed to the previous models, the in-vehicle and

walking times are found to be more relevant to mode shift decisions than waiting time. The

modelling results also show that travellers’ perception of waiting time is almost the same as

their perception of in-vehicle travel time. Further, transit technology is found to have a

similar behavioural effect to that it has on car drivers. Shared ride users are more likely to

shift to rapid and semi-rapid transit options compared to street transit ones. In addition,

evidence for the rail effect is realized. Furthermore, it is found that elder commuters (36 to 50

years) have relatively high propensity to switch to public transit. In addition, residents of the

City of Toronto are more likely to switch to public transit. However, shared ride users who

decided not to shift to transit are more confident about their decisions. Moreover, shared ride

users who are unfamiliar with the transit service are unlikely to switch to public transit even

though a better transit service is offered to them. As for the role of habit formation, the results

show strong and positive habit formation towards the car while being negative for transit,

similar to what was found before.

In light of the above, the modelling results unravel the reason why conventional models,

lacking detailed COTS elements and psychological information, tend to overestimate mode

switch to public transit. The inclusion of various transit design factors and technologies in the

developed models enrich the understanding of how trip makers make tradeoffs among

different LOS attributes. In general, the developed mode switching models are more desirable

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for evaluating transit investments that usually target auto users. Further, the policy

implications of the previous findings are very important especially when targeting different

market segments (e.g. car users) to increase transit ridership. Such findings provide transit

planners with detailed information about what COTS elements to change to attract a specific

group of users. Moreover, by noticing that the confidence of shred ride users who decided not

to shift to transit is less than that of car drivers, it seems that promoting public transit among

shared ride users is a promising strategy. On the other hand, the strong car use habit

formation should be kept in mind. While enhancing transit service performance is essential to

increase modal shift, transport policies should also focus on breaking the strong habits

associated with the car (e.g. increasing parking cost).

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Table ‎7-4 Mode Shift Models for Car Drivers

Mode Shift Model for Car Drivers Model 1

(SP Only Model)

Model 2

(Joint RP/SP Model)

Model 3

(Joint RP/SP Model

with Latent Habit)

Loglikelihood of Joint RP/SP Mode Shift

and Latent Variable Models

-2732.58

Loglikelihood of Mode Shift Model Only -3174.16 -2983.87

-2589.22

Loglikelihood of Null Model -5049.2221 -5049.2221

-5049.2221

Rho-Squared Value 0.37 0.41 0.49

Variable Mode Parameter t-test Parameter t-test Parameter t-test

Alternative Specific Constant Stay with Current Mode 3.4473 25.495 2.5637 13.331 0.4572 2.956

Shift to Public Transit 2.4987 14.501 2.3130 12.833 2.7035 14.611

Shift to Other (Base) 0 --- 0 --- 0 ---

Travel Cost All Motorized Modes -0.0025 -0.500 -0.0047 -0.925 -0.0080 -1.907

Parking Cost Stay with Current Mode -0.0221 -2.824 -0.0190 -2.349 -0.0179 -2.745

In-Vehicle Travel Time All Motorized Modes -0.0064 -6.689 -0.0066 -6.585 -0.0063 -7.869

Waiting Time Shift to Public Transit -0.0105 -5.257 -0.0081 -3.985 -0.0113 -5.838

(Access + Egress) Time Shift to Public Transit -0.0059 -0.630 -0.0057 -0.584 -0.0052 -0.432

Transit Technology: BRT Shift to Public Transit 0.1872 1.895 0.1931 1.886 0.3168 2.600

LRT Shift to Public Transit 0.2497 2.662 0.2623 2.246 0.3233 2.462

Subway Shift to Public Transit 0.2529 2.071 0.2675 2.104 0.4469 3.171

Crowding Level:

Wait for next vehicle Shift to Public Transit -0.3514 -4.181 -0.3408 -3.927 -0.4265 -4.122

Number of Transfers:

2 or more Shift to Public Transit -0.2333 -2.808 -0.2384 -2.764 -0.2716 -2.445

Schedule Delay: Late Shift to Public Transit -0.3349 -4.096 -0.3294 -3.896 -0.4135 -4.021

Age: 18 - 35 years old Shift to Public Transit 0 --- 0.2374 3.230 0.1103 1.774

No. of Vehicles in Household Stay with Current Mode 0 --- 0.1431 3.201 0.1357 3.790

Frequency of transit usage:

< once a month or never Stay with Current Mode 0 --- 0.3493 3.322 0.2990 4.084

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Willingness to comply:

Very Strong Stay with Current Mode 0 --- 1.4240 15.649 1.6227 22.514

Living and Working in the

City of Toronto Stay with Current Mode 0 --- -0.2674 -3.539 0.0020 0.035

Latent Habit Formation Stay with Current Mode 2.5988 26.315

Shift to Public Transit -1.7606 -15.969

Shift to Other 0 ---

Structural Model

Habit Formation: Constant Stay with Current Mode 1.0422 56.262

Shift to Public Transit 0.2094 4.087

Shift to Other 0 ---

Gender: Female Stay with Current Mode -0.0268 -8.888

Shift to Public Transit -0.0556 -7.143

Shift to Other 0 ---

Logarithm of Age Stay with Current Mode -0.1246 -25.292

Shift to Public Transit 0.0422 3.069

Shift to Other 0 ---

Measurement Model

Latent Habit Formation Stay with Current Mode -1.7670 -263.906

Shift to Public Transit -1.5352 -113.227

Shift to Other 0 ---

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Table ‎7-5 Mode Shift Models for Car Passengers and Carpoolers

Mode Shift Model for Car Passengers and Carpoolers Model 1

(SP Only Model)

Model 2

(Joint RP/SP Model)

Model 3

(Joint RP/SP Model

with Latent Habit)

Loglikelihood of Joint RP/SP Mode Shift

and Latent Variable Models

-259.26

Loglikelihood of Mode Shift Model Only -415.27 -379.55

-313.42

Loglikelihood of Null Model -580.06729 -580.06729

-580.06729

Rho-Squared Value 0.28 0.35 0.46

Variable Mode Parameter t-test Parameter t-test Parameter t-test

Alternative Specific Constant Stay with Current Mode 2.9316 12.166 2.5488 8.160 0.7547 1.994

Shift to Public Transit 2.8503 7.912 2.0135 4.180 2.3949 4.949

Shift to Other (Base) 0 --- 0 --- 0 ---

Travel Cost All Motorized Modes -0.0038 -0.401 -0.0098 -0.891 -0.0134 -1.354

In-Vehicle Travel Time All Motorized Modes -0.0105 -3.783 -0.0079 -2.295 -0.0120 -4.420

Waiting Time Shift to Public Transit -0.0104 -1.405 -0.0053 -0.688 -0.0116 -1.283

(Access + Egress) Time Shift to Public Transit -0.0534 -2.362 -0.0523 -2.171 -0.0704 -2.061

Transit Technology: BRT Shift to Public Transit 0 --- 0.6018 2.404 0.8032 2.992

LRT Shift to Public Transit 0 --- 0.6187 1.852 1.0001 3.339

Subway Shift to Public Transit 0 --- 0.6647 1.911 1.0122 2.363

Age: 36 - 50 years old Shift to Public Transit 0 --- 0.5083 2.351 0.6818 3.739

Frequency of transit usage:

< once a month or never Stay with Current Mode 0 --- 0.4866 2.271 0.3021 1.591

Willingness to comply:

Very Strong Stay with Current Mode 0 --- 1.4977 5.572 1.1981 4.984

Living and Working in the

City of Toronto Stay with Current Mode 0 --- -0.7631 -3.728 -0.2607 -1.545

Latent Habit Formation Stay with Current Mode 3.0508 8.243

Shift to Public Transit -1.0655 -3.976

Shift to Other 0 ---

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Structural Model

Habit Formation: Constant Stay with Current Mode 0.8254 17.456

Shift to Public Transit 1.7397 14.539

Shift to Other 0 ---

Gender: Female Stay with Current Mode -0.2267 -22.598

Shift to Public Transit 0.1091 5.011

Shift to Other 0 ---

Logarithm of Age Stay with Current Mode -0.0150 -1.164

Shift to Public Transit -0.3929 -11.831

Shift to Other 0 ---

Measurement Model

Latent Habit Formation Stay with Current Mode -1.9823 -95.766

Shift to Public Transit -1.6843 -44.342

Shift to Other 0 ---

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7.7.2 Modelling Mode Shift for Transit Riders

In an attempt to investigate the effects of different transit investments on current transit users,

mode shift models for transit riders are estimated and analyzed. The developed models

provide better understanding of the relative importance of different transit design factors and

technologies, as well as the way they influence mode shift decisions. The estimated models

are sensitive to different transit Level of Service (LOS) attributes, behavioural information, as

well as socio-demographic information of the decision makers.

Several mode shift models are estimated and compared to one another, in terms of model

specification and explanatory power, till reaching the final model. In general, each of the

developed models has the following two alternatives: stay with the current mode, or shift to

other option indicated by the respondent.

Table 7-6 shows the estimation results of two mode shift model for transit riders. Model 1

considers SP information, and model 2 is an SP model with latent habit. The RP data did not

show a good significance and therefore was discarded in all models. Given the presented

rho-squared values of 0.25, and 0.34 for models 1 and 2, respectively, it is clear that

combining SP information together with latent habit enhanced the goodness of fit and

explanatory power of the final model (model 2). Moreover, t-test values are above the

significance level at 95% confidence interval, except for some parameters that are retained in

the models to provide considerable insights into the behavioural process.

The primary investigation of model parameters shows that traditional attributes (e.g. in-

vehicle travel time and walking time) are of minor importance to mode switching behaviour

compared to other transit design factors and COTS elements (e.g. crowding level, schedule

delay, and transit technology). Interestingly, waiting time coefficients are much higher than

the in-vehicle travel time. As for the effect of transit technology, it is clearly shown that

travellers have higher preference to rapid transit options (e.g. subway) compared to semi-

rapid (e.g. LRT and BRT) and street transit ones (e.g. streetcar and bus). In addition,

evidence for the superiority of the rail-based modes to the rubber-tyred ones, which is

referred to as the “rail effect”, is observed. Further, it is found that the tendency to mode shift

from transit increases with higher crowding levels, and schedule delays. In addition, the

results show a negative habit formation associated with staying as a transit user.

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The policy implications of the previous findings put the loyalty of transit riders in question.

In addition, the low habit formation associated with public transit shows that transit users are

not attached and might switch from public transit if crowding levels and schedule delays

increase. Transit agencies should be aware while planning their policies and do not take

transit ridership as for granted.

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Table ‎7-6 Mode Shift Model for Transit Riders (All Access Modes)

Mode Shift Model for Transit Riders (All Access Modes)

Model 1

(SP Model)

Model 2

(Joint SP Model with Latent Habit)

Loglikelihood of Joint RP/SP Mode Shift and Latent Variable Models -489.60

Loglikelihood of Mode Shift Model Only -841.10 -746.47

Loglikelihood of Null Model -1122.8984 -1122.8984

Rho-Squared Value 0.25 0.34

Variable Mode Parameter t-test Parameter t-test

Alternative Specific Constant Stay with Current Mode 2.9789 6.169 3.4610 10.020

Shift to Other (Base) 0 --- 0 ---

Transit Fare Stay with Current Mode -0.8716 -2.250 -0.8261 -4.140

In-Vehicle Travel Time Stay with Current Mode -0.0051 -2.325 -0.0068 -4.752

Waiting Time Stay with Current Mode -0.5571 -2.043 -0.5912 -2.791

(Access + Egress) Time Stay with Current Mode -0.0045 -0.308 -0.0047 -0.309

Transit Technology: Subway Stay with Current Mode 0.4627 2.291 0.4585 2.048

Crowding Level: Wait for next vehicle Stay with Current Mode -0.5389 -4.270 -0.5531 -3.776

Schedule Delay: Late Stay with Current Mode -0.2391 -1.841 -0.2664 -1.694

Latent Habit Formation Stay with Current Mode -1.1317 -12.423

Shift to Other 0 ---

Structural Model

Habit Formation: Constant Stay with Current Mode 0.3295 16.568

Shift to Other 0 ---

Gender: Female Stay with Current Mode 0.0836 25.133

Shift to Other 0 ---

Logarithm of Age Stay with Current Mode 0.0958 17.379

Shift to Other 0 ---

Measurement Model

Latent Habit Formation Stay with Current Mode -2.0811 -269.121

Shift to Other 0 ---

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7.7.3 Modelling Mode Shift for Non-Motorized Transport (NMT) Users

This section attempts to investigate the effects of different transit investments on Non-

Motorized Transport (NMT) users, a mode shift model for NMT users is estimated and

analyzed. The developed model allows for better understanding of the relative importance of

different transit design factors and technologies, as well as the way they influence mode shift

decisions. The estimated model is sensitive to different transit Level of Service (LOS)

attributes as well as socio-demographic information of the decision makers. In general, the

developed model has the following three alternatives: stay with the current mode, shift to

public transit, or shift to other option indicated by the respondent.

Table 7-7 shows the estimation results of two mode shift models for NMT users. The

presented models consider both RP and SP information. Model 1 is a restricted model

including only SP data, whilst model 2 considers both RP and SP information. The

psychological data did not show a good significance and therefore was discarded in all

models. Given the presented rho-squared values of 0.66, and 0.69 for models 1, and 2

respectively, it is clear that the inclusions of RP together with SP information enhanced the

goodness of fit and explanatory power of the final model (model 2).

The primary investigation of model parameters shows that travel cost, as well as different trip

time components have the correct sign. However, waiting and walking time are of minor

importance to mode switching behaviour compared to other transit design factors and

technologies (e.g. crowding level). Further, the in-vehicle time was found to be more relevant

to mode shift decisions than waiting and walking (access and egress) times. The modelling

results also show that waiting time coefficients are much lower than the in-vehicle travel

time.

Interestingly, NMT users did not show any preferences for different transit technologies.

However, crowding level is found to have a very high impact to mode shift towards public

transit especially when seats are available. Moreover, younger commuters (18 to 35 years)

have high potential to walk/cycle rather than switching to public transit. Furthermore, it

seems that those who use active modes of transport (walk and bike) are loyal to their chosen

option given the high coefficient value associated with the willingness to comply attribute.

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It is also important to notice that the availability of park-and-ride facilities as well as real time

and schedule information were not found to be relevant to mode shift to local transit. Clearly,

the modelling results provided in this section allow for a better understanding of the relative

importance of different transit design factors and technologies, as well as the way they

influence mode shift decisions.

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Table ‎7-7 Mode Shift Model for Non-Motorized Transport Users

Mode Shift Model for

Non-Motorized Transport Users

Model 1

(SP Only Model)

Model 2

(Joint RP/SP Model)

Loglikelihood of Mode Shift Model Only -152.65 -142.55

Loglikelihood of Null Model -454.82549 -454.82549

Rho-Squared Value 0.66 0.69

Variable Mode Parameter t-test Parameter t-test

Alternative Specific Constant Stay with Current Mode 4.9455 11.344 4.0550 8.989

Shift to Public Transit 4.0600 4.025 3.6642 2.261

Shift to Other (Base) 0 --- 0 ---

Transit Fare Shift to Public Transit -0.4453 -2.623 -0.3492 -2.063

Distance Stay with Current Mode -0.4879 -5.010 -0.3743 -4.123

In-Vehicle Travel Time Shift to Public Transit -0.7253 -1.673 -0.3184 -0.688

Waiting Time Shift to Public Transit -0.0012 -0.104 -0.0736 -0.056

(Access + Egress) Time Shift to Public Transit -0.0530 -1.255 -0.0432 -1.027

Crowding Level: Seats Available Shift to Public Transit 0.6747 1.819 0.8266 2.197

Age: 18 - 35 years old Shift to Public Transit 0 --- -0.7428 -2.033

Willingness to comply: Very Strong Stay with Current Mode 0 --- 1.5978 3.689

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7.8 Models Validation and Policy Analysis

The previous modelling efforts have clearly shown that attracting and retaining transit

ridership depend largely on the service performance of the transit system, and the behavioural

characteristics of the travellers. Changes in such attributes are likely to lead to changes in

people’s mode choice preferences and transport mode switching over time. This section is

intended to investigate the forecasting performance and sensitivity of the developed mode

choice/modal shift models to changes in transit service design and behavioural attributes.

The data used in this analysis belongs to an independent subset, of the collected dataset, that

was not used in the models estimation process given that it presented excess in some quotas

(mainly car drivers) within the boundaries of the study area (Toronto CMA). The subset

consists of 239 car drivers who have an observed mode shift of 183 car drivers and 56 transit

riders, as stated in the SP experiment. In addition, a similar investigation is performed on an

expanded subset of 1407 observations after considering six stated choice scenarios for each

respondent (239 x 6= 1434) and excluding 27 observations that shifted to “other” option in

the SP experiment.

In an attempt to quantify the transit ridership overestimation and the forecasting performance

of the different types of models developed, the models are used to predict mode shift to

transit using the independent subsets of 239 car drivers and the expanded subset of 1407 car

drivers, as shown in Table 7-8 and Table 7-9, respectively.

Table 7-8 and Table 7-9 present the observed mode choices and the predicted mode shift, as

well as the overestimation percentage and Forecasting Performance Measure (FPM) of each

model, where FPM= ∑ [ ) (7-12)

Given that the FPM depends on the difference between the predicted (Pm) and observed (Om)

trips for each mode (m), the smaller the FPM, the smaller the aggregate forecasting errors of

the corresponding model, and subsequently, the better the forecasting performance of the

model (Habib et al. 2012).

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Table ‎7-8 Forecasting Performance using a Subset of 239 Car Drivers

Model Type Observed Predicted Mode Shift Difference Overestimation FPM

Mode

Choice

Mode

Shift

Mode

Shift Predicted - Observed Percentage

RP Mode Choice

Auto Driver 239 183 108.02 -74.98 -40.97% 1.960

Transit Rider 0 56 130.98 74.98 133.89%

RP Mode Choice with Latent Habit

Auto Driver 239 183 147.73 -35.27 -19.27% 0.434

Transit Rider 0 56 91.27 35.27 62.98%

SP Mode Shift

Auto Driver 239 183 177.38 -5.62 -3.07% 0.011

Transit Rider 0 56 61.62 5.62 10.04%

Joint RP/SP Mode Shift

Auto Driver 239 183 180.09 -2.91 -1.59% 0.003

Transit Rider 0 56 58.91 2.91 5.20%

Joint RP/SP Mode Shift with Latent Habit

Auto Driver 239 183 146.17 -36.83 -20.13% 0.473

Transit Rider 0 56 92.83 36.83 65.78%

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Table ‎7-9 Forecasting Performance using Expanded Subset of 1407 Car Drivers

Model Type Observed Predicted Mode Shift Difference Overestimation FPM

Mode

Choice

Mode

Shift

Mode

Shift Predicted - Observed Percentage

RP Mode Choice

Auto Driver 1407 1005 636.72 -368.28 -36.64% 0.974

Transit Rider 0 402 770.28 368.28 91.61%

RP Mode Choice with Latent Habit

Auto Driver 1407 1005 849.07 -155.93 -15.52% 0.175

Transit Rider 0 402 557.93 155.93 38.79%

SP Mode Shift

Auto Driver 1407 1005 1040.33 35.33 3.52% 0.009

Transit Rider 0 402 366.67 -35.33 -8.79%

Joint RP/SP Mode Shift

Auto Driver 1407 1005 1057.12 52.12 5.19% 0.019

Transit Rider 0 402 349.88 -52.12 -12.96%

Joint RP/SP Mode Shift with Latent Habit

Auto Driver 1407 1005 865.46 -139.54 -13.88% 0.140

Transit Rider 0 402 541.54 139.54 34.71%

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In general, the developed modes can be classified into three groups in terms of their transit

ridership overestimation and forecasting performance, namely traditional mode choice model,

models with latent habit, and mode shift models without latent habit.

Examining the FPM of the developed models showed that the models with latent habit do not

perform as well as the SP and the joint RP/SP mode shift models. However, all of the four

models are better than the traditional RP mode choice model which showed the poorest

forecasting performance.

Further, Figure 7-5 and Figure 7-6 present estimates for transit ridership and car mode split,

respectively. In general, the models with latent habit showed a better performance than the

traditional mode choice model, while being outperformed by the mode shift models without

latent habit. The previous trend is observed for both subsets (239 and 1407 observations),

although the tendency to overestimate transit ridership decreases with increasing the number

of observations. A closer perusal of the two figures shows that the traditional RP mode choice

model, on the one hand, has a high tendency to over-predict transit ridership on the expense

of the car driver option. This may partly be due to the lack of behavioural as well as

Customer Oriented Transit Service (COTS) elements in the traditional model. On the other

hand, both the SP mode shift model and the joint RP/SP mode shift model showed the lowest

transit ridership overestimation. It is also interesting to notice that the models without latent

habit perform better than the models with latent habit. This may be in part due to the

redundancy between latent habit and some traditional attributes that act as indicators for habit

formation in the model (e.g. auto ownership and driving licence holding). The previous

findings reinforce the main claim raised by this research. In particular, the results confirm the

prior hypothesis of this research that RP models tend to overestimate mode shift to transit. It

is clear that the SP data complemented the RP information and resulted in improved

forecasting performance and less transit ridership overestimation.

In light of the above, the developed models provide a better understanding of commuters’

preferences and mode switching behaviour. Given that transit service planning is mainly

concerned with enhancing existing transit routes/lines by altering various LOS attributes (e.g.

accessibility, frequency, trip directness, reliability, crowding levels, and rail vs. bus

attraction), the presented models are more appropriate for transit planners being sensitive to

such elements.

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Figure ‎7-5 Transit Ridership Estimation

Figure ‎7-6 Car Driver Mode Split Estimation

RP ModeChoice

RP ModeChoice withLatent Habit

SP Mode ShiftJoint RP/SPMode Shift

Joint RP/SPMode Shiftwith Latent

Habit

239 Observations 133.89% 62.98% 10.04% 5.20% 65.78%

1407 Observations 91.61% 38.79% -8.79% -12.96% 34.71%

133.89%

62.98%

10.04% 5.20%

65.78%

91.61%

38.79%

-8.79% -12.96%

34.71%

-20.00%

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

120.00%

140.00%

RP ModeChoice

RP ModeChoice withLatent Habit

SP Mode ShiftJoint RP/SPMode Shift

Joint RP/SPMode Shiftwith Latent

Habit

239 Observations -40.97% -19.27% -3.07% -1.59% -20.13%

1407 Observations -36.64% -15.52% 3.52% 5.19% -13.88%

-40.97%

-19.27%

-3.07% -1.59%

-20.13%

-36.64%

-15.52%

3.52% 5.19%

-13.88%

-50.00%

-40.00%

-30.00%

-20.00%

-10.00%

0.00%

10.00%

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A general look at the effect of different modal characteristics on attracting commuters to

transit shows that both crowding level and schedule delay have a substantial influence on

mode switching decisions, followed by transit technology and number of transfers. Moreover,

the developed models provide useful information to transit planners on the relative propensity

of different mode users to switch to transit in response to changes in transit LOS attributes. In

particular, the models show that car users are more sensitive to crowding level, schedule

delay, transit technology, and number of transfers; whereas, shared ride users (car passenger

and carpoolers) are sensitive only to transit technology, and NMT users (walk and bike) are

sensitive only to crowding level. On the other hand, the models show that transit riders might

shift away from transit as a result of crowding level, and/or schedule delay increase.

Interestingly, park-and-ride availability and cost as well as schedule and real-time

information provision did not appear to be significant for mode switching to local transit. It

might be argued that the latter factors are more important for short-term route shift rather

than mode shift decisions.

The previous finings have strong policy implications with respect to targeting potential

markets for increasing transit ridership. For example, attracting shared ride users (car

passengers and carpoolers) that have shown, earlier in Section 6.4, to be more willing to

switch to transit if a proper service is provided to them. Knowing the preferences of shared

ride users certainly allows transit planners to decide on what LOS attributes and COTS

elements to alter.

7.9 Chapter Summary

Separate mode shift models for car drivers and shared ride users are estimated and analyzed.

The inclusion of various transit design factors and technologies in the developed models

explains the way trip makers make tradeoffs among different transit Level of Service (LOS)

attributes. In general, the developed mode switching models enrich the transit service design

toolbox for delivering more efficient and attractive services, and therefore, they are more

desirable for transit service planning especially for evaluating transit investments that usually

target auto users.

Interesting findings are observed by analyzing the developed models, leaving transit planners

with important takeaways. Comparing the traditional mode choice model to the mode choice

models with latent variables showed that the inclusion of behavioural factors (especially habit

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formation) has improved the goodness-of-fit and explanatory power of the estimated models.

Moreover, the reasons why traditional mode choice models tend to over predict transit

ridership were unravelled by revealing the role played by different transit LOS attributes and

their relative importance to mode switching decisions. Such overestimation may partly be due

to the lack of behavioural as well as Customer Oriented Transit Service (COTS) elements in

the traditional model. On the other hand, both the SP mode shift model and the joint RP/SP

mode shift model showed the lowest transit ridership overestimation. It is clear that the SP

data complements the RP information and results in improved forecasting performance and

less transit ridership overestimation.

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8 CONCLUSIONS AND RECOMMENDATIONS

8.1 Chapter Overview

This chapter starts with a summary of the presented research in Section 8.2. Then, Section 8.3

highlights the main contributions of this thesis. Finally, Section 8.4 provides ideas for future

continuation of this research.

8.2 Research Summary

Increasing modal shift from single occupancy vehicles towards public transit is a desirable

objective for addressing many traffic and environmental problems (Ogilvie et al. 2004;

Vedagiri and Arasan 2009; Hamer 2010). However, an effective implementation of mode

switching strategies requires proper evaluation of the proposed policy on changing travel

behaviour prior to the actual application (Tanadtang et al. 2005; Nurdden et al. 2007;

Vermote and Hens 2009). Traditionally, the classical four-stage demand forecasting model

has been developed to predict the number of trips made within an urban area (Meyer and

Miller 2001). In this context, the standard practice in studying passengers’ choices in terms of

their mode of travel makes use of the mode choice concept (McFadden 1974).

Research into mode choice modelling has shown that considering socioeconomic and

demographic aspects of the decision maker and other factors representing the relative

attractiveness of the available options usually increase the explanatory power of the

developed models (Eriksson et al. 2008). Of the decision maker characteristics, car ownership

and availability are usually considered the major determinants of mode choice (Williams

1978; Barff et al. 1982). On the other hand, travel time and cost play a bigger role in

determining mode choice than other factors characterizing the attractiveness of the competing

modes (Quarmby 1967; Williams 1978).

Over the decades, research has continuously improved mode choice models on an analytical

viewpoint in an effort to make them better explain modal split. While being useful and

insightful, traditional mode choice models often suffer from many problems. Evidence in the

literature shows that traditional choice models fail to accurately forecast modal shift in

response to new improvements in the transit services (Winston 2000; Beimborn et al. 2003;

Flyvbjerg et al. 2005; Quentin and Hong 2005). Such failures are generally attributed to the

lack of tools that can adequately forecast the behaviour of potential transit ridership (Cantillo

et al. 2007; Domarchi et al. 2008). This in turn induces a poor knowledge of the demand for

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new transit services and a subsequent difficulty in designing an economically sustainable

transit system.

In specific, conventional mode choice models based only on Revealed Preference (RP) data

tend to overestimate the attractiveness of transit for choice users which leads to over

predicting transit ridership (Winston 2000; Beimborn et al. 2003; Flyvbjerg et al. 2005;

Forsey et al. 2011). In addition, such models are criticized for their weak characterization of

several behavioural aspects, contributing in part to their misleading modal shift estimation

(Quentin and Hong 2005; Cantillo et al. 2007; Domarchi et al. 2008). Further, it is often

difficult to accommodate Costumer Oriented Transit Service (COTS) elements and attributes

of emerging systems, such as passenger information systems, ITS technologies that improve

reliability, etc. in conventional mode choice models because detailed information of such

attributes are often missing in traditional household based RP travel survey data. This is a

critical issue in transit service design where improving service to facilitate modal shift

towards transit is targeted. Therefore, the key point towards developing adequate tools to

forecast transit ridership seems to be more the study of changing behaviours and less that of

the choices among alternatives (Cantillo et al. 2007; Behrens and Mistro 2010).

Since the attractiveness of any transit service relies on how the design factors affect peoples’

travel choices, behaviour and subsequently mode switching, this research aims at developing

a better understanding of commuters’ preferences and mode switching behaviour towards

public transit in response to changes in transit service design attributes. As opposed to

traditional RP-based mode choice models, mode shift models are developed using state-of-

the-art methodology of combining Revealed Preference (RP) and Stated Preference (SP)

information. The proposed methodological approach incorporates three main stages. The first

introduces a conceptual framework for modal shift maximized transit route design model that

extends the use of the developed models beyond forecasting transit ridership (demand) to the

operational extent of transit route design (supply). The second stage deals with designing and

implementing a socio-psychometric survey about personal attitudes and habit formation of

Toronto commuters regarding shifting to different transit technologies of varying

characteristics. The third stage focuses on developing econometric choice models of mode-

switching behaviour towards public transit.

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The developed conceptual framework for modal shift maximized transit route design model

represents a practical transit route design tool that is more desirable for transit planners. The

proposed framework is intended to generate transit route designs that maximize demand

attraction. The framework builds upon and extends the capabilities of the existing

MIcrosimulation Learning-based Approach for TRansit ASsignment (MILATRAS) (Wahba

and Shalaby 2005; Wahba and Shalaby 2009a), to tackle both the route design and mode shift

problems. MILATRAS currently models transit assignment given a fixed set of transit routes

and transit demand (Wahba 2009; Wahba and Shalaby 2009b). The presented framework

adds a mode shift module to MILATRAS in order to find operationally implementable transit

route(s) that can provide alternative design concepts corresponding to different service

requirements. Further, modal shift barriers (e.g. habit formation) are captured in the model by

specifying a threshold or inertia against shifting between modes. Transit demand variability

among both modes and routes is considered at the microscopic level by running the joint

mode shift and route choice models of MILATRAS, allowing for consistency between the

supplied service level and passenger demand (Osman and Shalaby 2010; Idris et al. 2012a).

This thesis describes all elements of the conceptual framework then gives explicit attention to

the development of the mode shift module, while jointly running both components (route

choice and mode shift) of MILATRAS is left for future research.

As a primary step towards learning how mode choice decisions are made and deciding which

behavioural factors are relevant to mode shift modelling to be considered in the developed

survey, this thesis utilized the Structural Equation Modelling (SEM) approach to investigate

the effects of psychological factors on mode choice behaviour considering the Theory of

Interpersonal Behaviour (TIB) as a theoretical foundation. The dataset used in this analysis

was collected in 2009-2010 in the City of Edmonton, Alberta, Canada. The analysis

conducted in this chapter confirms the causal relationships between the underlying

psychological aspects affecting mode choice as indicated by the Theory of Interpersonal

Behavior. The results showed that the consideration of psychological attributes, namely

personal attitude, habit formation, and emotional response as latent variables helped explain

mode choice behaviour. As such, and given the previously mentioned policy implications, the

proposed survey collected detailed information about habit formation, personal attitude, and

affective appraisal besides personal and modal attributes to be considered in the mode shift

modelling process (Osman et al. 2011; Idris et al. 2012b).

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As a key component of the mode shift module, an innovative COmmuting Survey for MOde

Shift (COSMOS), combining three types of instruments for collecting detailed information on

commuters’ mode switching behaviour, was developed and implemented in the City of

Toronto, Canada in 2012. In general, the survey exploits qualitative psychometric questions

on users’ perception along with Revealed Preference (RP) mode choice information and

Stated Preference (SP) mode switching experiments. The survey is divided into four sections.

The first section gathers revealed information concerning daily commuting work trips and

current travel options. The second section sets up an RP-pivoted SP choice experiment based

on efficient experimental design technique (D-Efficient design) that maximizes the

information gained from different hypothetical scenarios. The stated choice experiment

measures participants’ stated mode switching preferences towards public transit given some

policy changes. A total of six hypothetical scenarios were presented to each respondent as a

combination of transit services that can be easily figured out such as Streetcar, Bus and/or

Subway, and new services and/or technologies that are more innovative on a technological

point of view and have little chance of having been experienced before such as Bus Rapid

Transit (BRT) and/or Light Rail Transit (LRT). Factors such as travel time, travel cost and

parking cost for the car option were considered in the experiment. Further, different

components of the transit trip travel time were included as well as transit fare for the public

transit alternative. In addition, various transit service design factors were considered such as

service accessibility in terms of access/egress to public transit stops/stations as well as park-

and-ride availability; service frequency and headway in terms of the expected waiting time;

and service reliability standards in terms of transit schedule delay. Moreover, the experiment

was sensitive to some important preference attributes such as advance information provision,

ITS technologies and rail vs. bus attraction. Furthermore, in order to ensure practical attribute

level ranges, best practices in transit service planning were utilized in the design. The third

section of the survey gathered psychological information regarding habit of auto driving,

affective appraisal and personal attitudes. Different psychometric tools were used to capture

psychological factors affecting mode choice. Habitual behaviour was measured using

Verplanken’s response-frequency questionnaire. Affective appraisal was indirectly estimated

using the Osgood's semantic differential scale. A five-point Likert scale was used to measure

attitude. Finally, the last section of the survey collected information regarding common

socioeconomic and demographic characteristics (Idris et al. 2012c; Idris et al. 2013).

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The developed survey was conducted in the City of Toronto, Canada between April and May

2012. A total of 62,652 fully opted-in panel of Canadians who have agreed to be

compensated for the participation in market research was used as a survey frame of this

study. A total of 13,265 (21.17% of the total panel size) was recruited and invited to

participate in the survey via email. A detailed description of the study and the survey process

as well as incentives was introduced to the potential survey participants. A total of 3,769

participants agreed to participate in the study and had to sign an online consent of

participation. A total of 2,380 complete entries (1,389 incomplete entries) were initially

received, with a response rate of 17.94% which is in line with the typical travel surveys’

response rate of 20% (Richardson et al. 1995; Franklin et al. 2003). Finally, after a process of

cleaning the dataset, the collected sample size was reduced to 1,211 observations (139

observations were lost out of the required sample size of 1,350 observations) to maintain

appropriate sample representation of the study area for each stratum.

The data collected through such novel survey is then used to develop econometric models of

mode switching behaviour towards public transit, with emphasis on capturing psychological

factors and Customer Oriented Transit Service (COTS) elements. Joint discrete mode

switching models, where revealed mode choice model is combined with a stated mode

switching probability model, are developed. The modelling results enrich our understanding

of mode switching behaviour and reveal some interesting findings. Socio-psychological

variables (mainly habit formation) have shown to have strong influence on mode shift and

improved the models in terms of fitness and statistical significance. In an indication for the

superiority of the car among other travel options, strong car use habit formation was realized

for car drivers, making it hard for them to switch to public transit. Further, unlike traditional

mode choice models, the developed mode shift models show that travel cost and time are of

relatively minor importance compared to other transit Level of Service (LOS) attributes such

as waiting time, service frequency, system reliability, number of transfers, transit technology,

and crowding level. It was also shown that passengers are more likely to switch to rail-based

modes (e.g. LRT and subway) than rubber-tyred modes (e.g. BRT). On the other hand, the

availability of park-and-ride facilities and parking cost as well as both schedule and real-time

information provision did not appear to be significant for mode shift decisions. Accordingly,

it might be argued that the latter factors are more important for short-term route shift rather

than mode shift decisions. The previous findings unravel the reason why conventional mode

choice models (based only on common socioeconomic and demographic characteristics of the

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decision maker and basic mode-related attributes, and lacking psychological factors) tend to

overestimate mode switching to public transit.

Moreover, examining the Forecasting Performance Measure (FPM) of the developed models

showed that traditional RP mode choice models have the poorest forecast ability, whereas the

SP and the joint RP/SP mode shift models have the best performance. In particular,

traditional RP mode choice models have shown a very high tendency to over-predict transit

ridership, reaching a value of 133.89%. Such transit ridership overestimation can be

attributed to the lack of behavioural as well as Customer Oriented Transit Service (COTS)

elements (e.g. passenger information provision, ITS technologies that improve reliability, and

rail vs. bus attraction) in traditional models. On the contrary, both the SP and the joint RP/SP

mode shift models had the lowest transit ridership overestimation.

Interestingly, the previous observations confirm the initial hypothesis of this research that RP

models tend to overestimate mode shift to transit. It should be clear that the SP data

complemented the RP information and resulted in improved forecasting performance and less

transit ridership overestimation. In light of the above, the developed models provide a better

understanding of commuters’ preferences and mode switching behaviour.

In conclusion, this research provides evidence that mode shift is a complex process which

involves socio-psychological variables beside common socio-demographic and modal

attributes. The developed mode switch models present a new methodologically sound tool for

evaluating the impacts of alternative transit service designs on travel behaviour. Such tool is

more desirable for transit service planning than the traditional ones and can aid in precisely

estimating transit ridership. The presented models are also useful for evaluating alternative

emerging technologies, such as passenger information systems, ITS technologies and new

transit infrastructure development strategies (e.g. LRT and BRT).

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8.3 Research Contributions

This dissertation presented a significant step towards a better understanding of commuters’

preferences and mode switching behaviour. In particular, the contribution of this thesis can be

divided into four main components. First, a conceptual framework for modal shift maximized

transit route design model is developed to extend the use of the developed models beyond

forecasting transit ridership (demand) to the operational extent of transit route design

(supply). The framework built upon and extended the capabilities of the existing

MIcrosimulation Learning-based Approach for TRansit ASsignment (MILATRAS) to tackle

both the route design and mode shift problems. The presented framework added a mode shift

module to MILATRAS in order to find operationally implementable transit route that can

provide alternative design concepts corresponding to different service requirements. Transit

demand variability among both modes and routes is considered at the microscopic level by

running the joint mode shift and route choice models of MILATRAS, allowing for

consistency between the supplied service level and passenger demand (Osman and Shalaby

2010; Idris et al. 2012a).

Second, this thesis introduced a learning-based mode shift model that compiles both adaptive

learning techniques in coincide with Random Utility Maximization (RUM) concepts as an

alternative way to mode shift modelling. The developed approach is capable to model the

mode switching mechanism while being consistent with the intuition behind bounded

rationality. The proposed learning-based mode shift model is built on top of the mode shift

models developed in Section 7.7. The learning process, however, ensures modelling personal

behaviour at the individual level based on personal experience and evaluation of the

transportation system in a more dynamic fashion which is more compatible with

MILATRAS. Further, the learning process models the mode switching mechanism while

simultaneously accounting for habitual inertia against shifting modes, different levels of

information provision and awareness limitations. What is unique to the proposed approach is

that it models the insights of the decision making process and the period of time required to

reap the benefits of the proposed policy changes.

Third, a multi-instrument socio-psychometric COmmuting Survey for MOde Shift

(COSMOS) is designed and implemented to gather Revealed Preference (RP) and Stated

Preference (SP) travel data along with psychological information such as personal attitudes,

emotional response and habit formation of travellers associated with different modes of travel

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(Osman et al. 2011; Idris et al. 2012b). The developed survey is conducted online among a

representative sample of Toronto commuters who are asked about their willingness to shift to

different transit technologies of varying characteristics. In addition to collecting common

socioeconomic, demographic and modal attributes, the survey gathered data on the revealed

mode choice behaviour as well as the stated mode switching preferences to public transit

considering some important preference attributes such as advance information provision, ITS

technologies and rail vs. bus attraction. Moreover, the survey gathered psychological

information regarding habit of auto driving, affective appraisal and personal attitudes

associated with different travel options. Different psychometric tools are used to capture

psychological factors affecting mode choice. Further, the survey set up a stated choice

experiment based on efficient experimental design techniques to maximize the information

gained while minimizing the number of hypothetical scenarios required. The survey

respondents are asked to identify their propensity to perform their work trip by a non-existing

transit service in the future. In an attempt to maintain practical attribute level ranges in the

stated choice experiment, best practices in transit service planning are utilized in terms of

service accessibility standards, service frequency and headway standards, as well as service

reliability standards (Idris et al. 2012c).

Fourth, enhanced ridership forecasting tools for improved transit service planning are

developed. Econometric demand models of mode switching behaviour are estimated to

evaluate transit investments that usually target car users. As opposed to traditional mode

choice models based on RP data, adequate mode shift models are developed using state-of-

the-art methodology of combining Revealed Preference (RP) and Stated Preference (SP)

information to accurately forecast transit ridership (Idris et al. 2013). The developed models

showed that traditional RP mode choice models tend to over-predict transit ridership on the

expense of the car driver option due to the lack of behavioural as well as Customer Oriented

Transit Service (COTS) elements in traditional models. Further, the developed models

provide transit planners an idea about the power of modal characteristics to attract commuters

to transit. Moreover, the developed models provide useful information to transit planners on

the relative propensity of different mode users to switch to transit in response to changes in

transit LOS attributes. The policy implications of such findings should be kept in mind

especially when targeting potential markets (e.g. car drivers) for increasing transit ridership.

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8.4 Future Research

While this thesis is considered a significant step towards a better understanding of

commuters’ preferences and mode switching behaviour, there are still a number of issues that

need to be addressed that can potentially be a motivation for future research. The following

are recommendation for some areas that have potential to be explored in future research:

First, a conceptual framework for modal shift maximized transit route design is presented in

Chapter 3. The presented model is comprised of two main parts: a design tool and an

evaluation component. However, it is clear that further work is required to make these ideas

practical and capable of implementation. In particular, more effort is required to develop the

following three main components of the design tool:

1- Developing a Transit Route Generation module capable of generating optimal transit

route/line designs that maximize demand attraction given topological characteristics

of the transportation network (e.g. roadway network) and the demand distribution

between two terminal points, and following a set of service standards and practical

guidelines.

2- Developing a Transit Stop Allocation module capable of allocating transit

stops/stations that maximize service coverage given potential locations for transit

stops/stations and/or transfer zones, in addition to trip demand distribution around the

transit route/line, and following a set of service standards and practical guidelines.

3- Developing a practical tool for Frequency Setting capable of calculating the number

of transit units and service frequency required based on passenger counts and cycle

time, given vehicle capacity, desired occupancy (loading standards) and policy

headway.

Second, Chapter 3 also introduced a learning-based mode shift model that compiles both

adaptive learning techniques in coincide with random utility maximization concepts as an

alternative way to mode shift modelling. However, conducting controlled lab experiments of

travel behaviour is suggested for further work to specify and test the learning-based mode

shift process and estimate its parameters (α, ε, τ, etc.) and convergence criteria under various

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assumptions and levels of information provision. For example, given that previous choices

are not just based on habits, future work is required to determine the correct value of the step

size parameter (α) that mimics actual habit formation or decay. It is also suggested to collect

travel data after policy implementation at regular time intervals (e.g. every six months) until

the modal shares stabilize. The collected data can then be used to validate the proposed

formulations and assumptions of habit formation, level of information provision and

awareness limitations. In addition, such data can also be used to find mapping between the

time it takes the agent to learn and how long it takes to reap the benefits of the changes in real

life. Moreover, future efforts are suggested to test the forecasting performance of the model

(i.e. temporal transferability) as well as testing its transferability across space.

Third, future research is required for operating the proposed modal shift maximized transit

route design model. While the design component of the model deals with generating

operationally implementable transit route design(s), the evaluation component assesses the

generated route design(s) considering transit demand variability among both modes and

routes by jointly running both components (route choice and mode shift) of MILATRAS.

Integrating both components together using a feedback loop will allow for consistency

between the supplied service level and passenger demand. Such treatment will result in a

modal shift maximized transit route design model that is capable to select the optimum transit

route alignment and design characteristics with the ultimate goal of maximizing transit

ridership.

Fourth, the models developed in Chapter 7 showed that traditional RP mode choice models

tend to over-predict transit ridership on the expense of the car driver option due to the lack of

behavioural as well as Customer Oriented Transit Service (COTS) elements in traditional

models. The previous findings confirm the main claim raised by this research. However,

future research is suggested to precisely quantify such transit ridership overestimation. This

should be followed by developing a correction methodology to adjust traditional RP-based

mode choice models’ over-prediction of transit ridership. In addition, it is also suggested to

test the forecasting performance of the developed model across space and time (i.e.

spatiotemporal transferability).

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Fifth, it is also suggested to study the relationship between travellers’ confidence in the stated

choice and their psychological attributes such as personal attitude, emotional response, and

habit formation. This might allow us to rely on the former as an indicator for the latter in

future models.

Sixth, future research is required to quantify the share of both contextual conditions and

psychological factors in the mode shift decision making process (e.g. 40% contextual and

60% psychological). In addition, it is suggested to study the relationship between

psychological factors and common socio-demographic attributes (e.g. relationship between

habit formation and car ownership).

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APPENDIX: COMMUTING SURVEY FOR MODE SHIFT (COSMOS)

Introduction

Dear Survey Respondent,

You have been randomly selected to participate in a research study conducted by the Department of Civil Engineering at

the University of Toronto. This study aims at achieving a better understanding of commuters' mode choice preferences

(e.g. drive, walk, bike, etc.) and willingness to use public transit in response to changes in transit service attributes.

We are contacting a random sample of commuters in the City of Toronto to gather information on their personal attitudes

and habits associated with daily commuting work trips.

The survey is divided into four sections: Section A will gather information on your daily commuting work trip and current

travel options; Section B will ask about your willingness to make your work trip using a new transit service; Section C will

gather information regarding habit formation, emotional response and personal attitudes towards different travel options;

and, Section D will collect socioeconomic and demographic characteristics.

We kindly ask you to participate in this web survey so that your opinion is represented in our study. This survey is

designed to be as short as possible and will take approximately 15 minutes to complete. Please answer every question in

each section in order to proceed to subsequent sections.

You may choose not to complete the survey at any time without any penalty. Keep in mind, however, that the responses

submitted in previous sections are not retrievable, and therefore will still be anonymously included in final survey results.

Please note that there is no related risk involved with your participation in this study. All the collected information will be

stored securely at the University and will be processed with the utmost confidentiality and for academic purposes only.

Your cooperation is highly appreciated.

Should you have any questions about the study, please feel free to e-mail us at [email protected]. For any questions

regarding your rights as a respondent in this survey, you are free to contact the office of Research Ethics, University of

Toronto, McMurrich Building, 2nd floor, 12 Queen's Park Crescent West Toronto, ON M5S 1S8, Tel: (416) 946-3273,

Fax: (416) 946-5763, Email: [email protected].

Consent of Participant

By pressing the "Login" button, you will indicate to us that you agree, of your own freewill, to voluntarily participate in

this study after carefully reading and fully understanding the information presented in the introductory section of the

survey.

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This survey should take approximately 15 minutes to complete

Section A. Your Trip to Work

In this section, the survey will gather information about your daily commuting work trip including trip origin and

destination, means of commuting, travel attributes and the reasons why you choose your mode.

Trip Origin & Destination

1. What is the location of your home?

Full Address: _________________________________________________________________________ (Optional)

Postal Code: ___________________ Without any space, e.g. M0A1B1

City: _________________

2. What is the location of your usual place of work?

Full Address: _________________________________________________________________________ (Optional)

Postal Code: ___________________ Without any space, e.g. M0A1B1

City: _________________

3. What is the start time of your typical home-to-work trip?

Trip start time: ______________________ 24-hour time format

Please enter in HH:MM format, e.g. 07:00, 08:30, 11:20

Means of Commuting

4. What transportation mode do you typically use to get to work? (Select one choice only under primary mode. For

transit users who make transfer(s), please choose the mode you have the worst experience with under transit

technology).

Note: Refer to definitions below for clarification of some modes of travel. Important: if you want to make change to

this question, press "Restart" button but please note that all answers after this point will be lost.

Primary Mode Transit Technology

Car Options:

□‎Car Driver

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

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□‎Cycle

□‎Walk

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

Section for Car Driver: If your answer to question number 4 is “Car‎Driver”, then answer the following questions.

If this does not apply to you please proceed to the Car Passenger section

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes/trip

6. What is your typical one-way travel cost per work trip (kindly include the cost of fuel and tolls, if any, but exclude

parking cost)?

Travel Cost: _________________________ $/trip

7. What is your typical one-way parking cost per work trip?

Parking Cost: _________________________ $/trip

8. What car do you use?

□‎Sedan □‎SUV □‎Coupe □‎Van □‎Truck

Make: _________, Model: _________, Year: _________, Type: □‎Conventional □‎Hybrid □‎Electric

9. In case of unavailability of the Car Driver option, what would be your second choice? (Select one choice only under

chosen mode. For transit users who make transfer(s), please choose the mode you use to travel the longest distance

under transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Walk

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

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Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

10. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

11. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

12. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

13. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

14. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

51. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

16. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

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Section for Car Passenger: If your answer to question number 4 is “Car‎Passenger”, then answer the following

questions.

If this does not apply to you please proceed to the Carpool section

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes/trip

6. What is your typical one-way travel cost per work trip (including your share in fuel, parking and/or toll if any)?

Travel Cost: _________________________ $/trip

7. In case of unavailability of the Car Passenger option, what would be your second choice? (Select one choice only

under chosen mode. For transit users who make transfer(s), please choose the mode you use to travel the longest

distance under transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

□‎Car Driver

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Walk

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

8. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

9. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

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10. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

11. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

12. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

13. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

14. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

Section for Carpool: If your answer to question number 4 is “Carpool”, then answer the following questions.

If this does not apply to you please proceed to the Public Transit section

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes/trip

6. How many people do you typically Carpool with?

□‎2 people □‎3 people □ 4 people □ 5 or more people

7. What is your typical one-way travel cost per work trip (including your share in fuel, parking and/or toll if any)?

Travel Cost: _________________________ $/trip

8. In case of unavailability of the Carpool option, what would be your second choice? (Select one choice only under

chosen mode. For transit users who make transfer(s), please choose the mode you use to travel the longest distance

under transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

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Chosen Mode Transit Technology

Car Options:

□‎Car Driver

□‎Car Passenger Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Walk

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

9. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

10. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

11. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

12. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

13. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

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14. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

15. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

Section for Public Transit: If your answer to question number 4 is Ride all Way, Park & Ride, Kiss & Ride, Carpool &

Ride or Cycle & Ride, then answer the following questions.

If this does not apply to you please proceed to section of Cycle.

5. How do you typically pay your Public Transit fare?

□ Cash

□ Tickets or tokens

□ Transit pass

□ PRESTO card

6. Does your employer pay for your transit fares?

□‎No □‎Yes

7. How many times do you typically transfer when commuting by Public Transit? (One-way, enter 0 if none)

Number of Transfers: _________________________ Transfers

If your answer to question number 7 is 0, then answer the following questions.

If this does not apply to you please proceed to Question 8 below

8. How long does it typically take to travel from home to the origin transit stop/station (Access Time)? (Excluding any

stops you make (e.g. to pick up a coffee))

Access Time: _________________________ minutes

9. How long does it typically take to wait at the origin transit stop/station (Waiting Time)?

Waiting Time: _________________________ minutes

10. How long does it typically take to travel from the origin transit stop/station to the destination transit stop/station (In-

Vehicle Travel Time)?

In-Vehicle Travel Time: _________________________ minutes

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11. How long does it typically take to travel from the destination transit stop/station to the final workplace destination

(Egress Time)? (Excluding any stops you make (e.g. to pick up a coffee))

Egress Time: _________________________ minutes

If your answer to question number 37 is not 0, then answer the following questions.

If this does not apply to you please proceed to Question 16 below (varies based on number of transfers)

8. How long does it typically take to travel from home to the origin transit stop/station (Access Time)? (Excluding any

stops you make (e.g. to pick up a coffee))

Access Time: _________________________ minutes

9. How long does it typically take to wait at the origin transit stop/station (Waiting Time)?

Waiting Time: _________________________ minutes

10. How long does it typically take to travel from the origin transit stop/station to the destination transit stop/station (In-

Vehicle Travel Time)?

In-Vehicle Travel Time: _________________________ minutes

11. What transit mode do you typically take to travel from the origin transit stop/station to the following transfer

stop/station?

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

12. How long does it typically take to transfer between modes, including access and waiting times for the next public

transit unit (Transfer Time)?

Transfer Time: _________________________ minutes

13. How long does it typically take to travel from the transfer transit stop/station to the following transfer/destination

stop/station (In-Vehicle Travel Time)?

In-Vehicle Travel Time: _________________________ minutes

14. What transit mode do you typically take to travel from the transfer transit stop/station to the following

transfer/destination stop/station

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

15. How long does it typically take to travel from the destination transit stop/station to the final workplace destination

(Egress Time)? (Excluding any stops you make (e.g. to pick up a coffee))

Egress Time: _________________________ minutes

16. How much do you typically pay for your one-way transit trip to work? (If you pay for more than one ticket, please

sum)

Transit Fare: _________________________ $/trip

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17. In case of unavailability of the Ride All Way option, what would be your second choice? (Select one choice only

under chosen mode. For transit users who make transfer(s), please choose the mode you use to travel the longest

distance under transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

□‎Car Driver

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Walk

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

Section for Cycle: If your answer to question number 4 is Cycle, then answer the following questions.

If this does not apply to you please proceed to section of Walk.

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes

6. During which months do you typically cycle when commuting to work?

(Select all that apply)

□‎January □‎July

□‎February □‎August

□‎March □‎September

□‎April □‎October

□‎May □‎November

□‎June □‎December

7. In case of unavailability of the Cycle option, what would be your second choice? (Select one choice only under chosen

mode. For transit users who make transfer(s), please choose the mode you use to travel the longest distance under

transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

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□‎Car Driver

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Walk

□ Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

8. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

9. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

10. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

11. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

12. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

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13. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

14. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

Section for Walk: If your answer to question number 4 is Walk, then answer the following questions.

If this does not apply to you please proceed to section of Other

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes

6. During which months do you typically walk when commuting to work?

(Select all that apply)

□‎January □‎July

□‎February □‎August

□‎March □‎September

□‎April □‎October

□‎May □‎November

□‎June □‎December

7. In case of unavailability of the Walk option, what would be your second choice? (Select one choice only under chosen

mode. For transit users who make transfer(s), please choose the mode you use to travel the longest distance under

transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

□‎Car Driver

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Other, please specify:

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Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

8. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

9. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

10. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

11. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

12. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

13. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

14. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

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Section for Other: If your answer to question number 4 is Other, then answer the following questions.

If this does not apply to you please proceed to Section B

5. What is your typical one-way travel time to work (door to door)?

Travel Time: _________________________ minutes

6. What is your typical travel cost per work trip (including fuel and toll if any, and excluding parking)?

Travel Cost: _________________________ $/trip

7. What is the cost of your parking space per work trip?

Parking Cost: _________________________ $/trip

8. During which months do you typically use the mode you entered when commuting to work? (Select all that apply)

□‎January □‎July

□‎February □‎August

□‎March □‎September

□‎April □‎October

□‎May □‎November

□‎June □‎December

9. In case of unavailability of the Other option, what would be your second choice? (Select one choice only under chosen

mode. For transit users who make transfer(s), please choose the mode you use to travel the longest distance under

transit technology). Those unavailable for selection, including your first choice, are disabled.

Note: refer to definitions below for clarification of some modes of travel.

Chosen Mode Transit Technology

Car Options:

□‎Car Driver

□‎Car Passenger

□‎Carpool Public Transit Options:

□‎Ride all way □‎Streetcar □‎Bus □‎Subway

□‎Park & Ride □‎Streetcar □‎Bus □‎Subway

□‎Kiss & Ride □‎Streetcar □‎Bus □‎Subway

□‎Carpool & Ride □‎Streetcar □‎Bus □‎Subway

□‎Cycle & Ride □‎Streetcar □‎Bus □‎Subway

Non-Motorized Options:

□‎Cycle

□‎Other, please specify:

Car Passenger: two or more adults sharing a single vehicle within the same household (Intra-household). Carpool:

two or more adults from different households sharing a single vehicle (Inter-household).

Park & Ride: the combination of car driver and using public transit.

Kiss & Ride: the combination of car passenger and using public transit.

Carpool & Ride: the combination of carpooling and using public transit.

Cycle & Ride: the combination of cycling and using public transit.

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10. If you were to take public transit, how long would it take to travel from home to the origin transit stop/station

(Access Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Access Time: _________________________ minutes

11. If you were to take public transit, how long would it take to wait/transfer at transit stop(s)/station(s)

(Waiting/Transferring Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Waiting Time: _________________________ minutes

12. If you were to take public transit, how long would it take from the origin transit stop/station to the destination

transit stop/station (In-Vehicle Travel Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

In-Vehicle Travel Time: _________________________ minutes

13. If you were to take public transit, how long would it take to travel from the destination transit stop/station to the final

workplace destination (Egress Time)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Egress Time: _________________________ minutes

14. If you were to take public transit, how much would it cost you per work trip (one-way)?

Please give your best estimate. Accuracy is not important. If you are unsure, press "I don't know" below the form.

For returning respondents, if you've already answered this question press "clear" to erase it from database.

Transit Travel Cost: _________________________ $/trip

15. If you were to take public transit, what mode would you use based on the travel time and cost you have just provided?

(If you were to combine more than one transit route/line, choose the mode you were to use to travel the longest

distance).

Public Transit Mode: □‎Streetcar □‎Bus □‎Subway

16. In the last 12 months, how often have you used public transit to commute to work?

□ More than once a week on average

□ Between once a month and once a week on average

□ Less than once a month on average

□ Never

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Section B. Stated Choice Experiment

In this section, you are provided with 6 hypothetical scenarios. In each scenario, you are making your usual trip from home

to work and are asked to choose which mode of travel you would use given different situations and transit service

attributes. Please take your time and consider each situation carefully.

Mode Descriptions

In addition to the regular Streetcar, Bus and Subway options, the survey considers two new rapid transit options: Bus

Rapid Transit (BRT) and Light Rail Transit (LRT).

Bus Rapid Transit (BRT) is a distinctive, frequent and limited-stop bus service that is designed and operated like a rail

line. BRT buses operate on regular roads with dedicated right-of-ways, transit priority at traffic signals and other enhanced

features such as improved passenger waiting areas and stops.

Light Rail Transit (LRT) is a modern electric railway system that falls somewhere in between subway and streetcar

systems in terms of performance. LRT is characterized by high capacity, spacious, quiet, and comfortable vehicles. LRT

can also be operated along a separate right-of-way without interference from other traffic either at ground level, elevated

on aerial structures or even in tunnels.

Note that Scarborough Rapid Transit (SRT) is considered part of the Subway category in this study.

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Useful Definitions

Transit Trip Travel Time is typically divided into the following components:

Access Time: Time taken to travel from home to the origin transit stop/station.

Waiting Time: Time taken to wait at a transit stop/station.

In-Vehicle Travel Time: Time taken to travel from the origin transit stop/station to the destination transit stop/station.

Transfer Time: Time taken to transfer between different transit units.

Egress Time: Time taken to travel from the destination transit stop/station to the final workplace destination.

Transit Right-of-Way (R.O.W.) is the physical space on which a transit line operates, and can be categorized as follows:

R.O.W. Category C (Shared R.O.W.): Transit routes/lines operated on a shared corridor with car traffic (e.g. Buses,

College Streetcar, Queen Streetcar).

R.O.W. Category B (Dedicated R.O.W.): Transit routes/lines operated on a dedicated longitudinal corridor; however, they

only share the intersections with car traffic (e.g. Spadina Streetcar, St. Clair Streetcar).

R.O.W. Category A (Exclusive R.O.W.): Transit routes/lines operated on an exclusive corridor without any interference

from car traffic (e.g. Bloor-Danforth Subway, Yonge University Spadina Subway).

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Choice Task #1/6 (Sample for non-transit users)

If the current choice is no longer available, please consider the following alternative choices and select the one that you

would use to make your current work trip based on mode features presented in the table below.

Factor Current

Choice

Alternative

Choice

Car

Option

Car Driver

Car

Option

Car Driver

Public Transit

Option

Bus Rapid Transit (BRT), R.O.W. B

Travel Cost/Fare

($/One-Way Trip)

Current +25% +10%

Auto Parking Cost

($/One-Way Trip)

Current Current ---

Access Time

(min/One-Way Trip)

--- --- -50% of Typical

Waiting & Transfer Time

(min/One-Way Trip)

--- --- - 50%

In-Vehicle Travel Time

(min/One-Way Trip)

Current +50% Current

Egress Time

(min/One-Way Trip)

--- --- Typical

Park & Ride Availability

(Yes/No)

--- --- No

Crowding Level

(Low, Medium, High)

--- --- Moderately Crowded

(No seats available)

Number of Transfers

(0, 1, 2 or more)

--- --- 1

On-Time Performance

(Early, On-Time, Late)

--- --- On Time

Schedule Information

(Yes/No)

--- --- Yes

Real-Time Information about Delays

(Yes/No)

--- --- Yes

Mode Shift Given the alternative modal characteristics presented above, which option would you choose?

Car option Shift to public transit option Shift to Other Mode,

(Car Driver) (Bus Rapid Transit (BRT), R.O.W. B) please specify: _____________

□ □‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎ □

Willingness to Comply In the future, what would be your propensity to make your work trip using the option selected above?

Note: click on the button that matches your personal agreement, indicating how much you are willing to adhere to

your choice above.

Very

Weak

Moderately

Weak

Neutral Moderately

Strong

Very

Strong

Willingness to comply □ □ □ □ □

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Choice Task #1/6 (Sample for transit users)

If the current choice is no longer available, please consider the following alternative choices and select the one that you

would use to make your current work trip based on mode features presented in the table below.

Factor Current

Choice Alternative Choice

Public Transit

Option

Streetcar

Public Transit

Option

Light Rail Transit (LRT), R.O.W. A

Travel Cost/Fare

($/One-Way Trip)

Current +10%

Auto Parking Cost

($/One-Way Trip)

--- ---

Access Time

(min/One-Way Trip)

Current Typical

Waiting & Transfer Time

(min/One-Way Trip)

Current - 50%

In-Vehicle Travel Time

(min/One-Way Trip)

Current - 20%

Egress Time

(min/One-Way Trip)

Current - 50% of Typical

Park & Ride Availability

(Yes/No)

--- Yes

Crowding Level

(Low, Medium, High)

--- Uncrowded

(seats available)

Number of Transfers

(0, 1, 2 or more)

Current 0

On-Time Performance

(Early, On-Time, Late)

--- On Time

Schedule Information

(Yes/No)

--- Yes

Real-Time Information about Delays

(Yes/No)

--- Yes

Mode Shift Given the alternative modal characteristics presented above, which option would you choose?

Public transit option Shift to Other Mode,

(Light Rail Transit (LRT), R.O.W. A) please specify: _____________

□ □

Willingness to Comply In the future, what would be your propensity to make your work trip using the option selected above?

Note: click on the button that matches your personal agreement, indicating how much you are willing to adhere to

your choice above.

Very

Weak

Moderately

Weak

Neutral Moderately

Strong

Very

Strong

Willingness to comply □ □ □ □ □

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Section C. Behavioural Factors

In this section, behavioural factors regarding transportation mode choice will be collected in terms of habitual behaviour,

emotional response and personal attitude.

Habitual Behaviour

The following section will collect information regarding your typical travel behaviour related to mode choice.

The following is a list of activities that require some travel. Please choose the typical mode you use for each activity.

Note:

Select only one mode for each given activity. For trips with multiple modes, please choose the mode you use to travel

the longest distance.

Answer this section quickly and without giving it too much thought. Your first impression will best reflect typical

behaviour.

Activity Mode

Car

Driver

Car

Passenger Carpool Streetcar Bus Subway Cycle Walk Other

To visit friends □ □ □ □ □ □ □ □ □ To visit family □ □ □ □ □ □ □ □ □ To go shopping □ □ □ □ □ □ □ □ □ To go to dinner with

family at a restaurant □ □ □ □ □ □ □ □ □

To go to play sports □ □ □ □ □ □ □ □ □ To go to a park □ □ □ □ □ □ □ □ □ To go fishing on weekend □ □ □ □ □ □ □ □ □ To go to the movies □ □ □ □ □ □ □ □ □ To go to a party □ □ □ □ □ □ □ □ □

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Emotional Response

In this section you are required to rank different modes of transportation relative to two opposite words.

Note: the following is an EXAMPLE designed to demonstrate how questions in this section should be properly

answered.

For Example

If your transportation mode is closely related to one of the words

White :_X_: :___: :___: :___: :___: :___: :___: Black

Or

White :___: :___: :___: :___: :___: :___: :_X_: Black

If your transportation mode is generally related to one of the words

White :___: :_X_: :___: :___: :___: :___: :___: Black

Or

White :___: :___: :___: :___: :___: :_X_: :___: Black

If your transportation mode is somewhat related to one of the words

White :___: :___: :_X_: :___: :___: :___: :___: Black

Or

White :___: :___: :___: :___: :_X_: :___: :___: Black

If your transportation mode is not related to either word

White :___: :___: :___: :_X_: :___: :___: :___: Black

1. The following is a list of 16 adjectives that may describe the mode of transportation that you usually take to work.

Please describe your mode in terms of the adjectives and scale below.

Note: please do not look back and forth or try to remember what you have answered previously or change any

previous answers.

Good :___: :___: :___: :___: :___: :___: :___: Bad

Complex :___: :___: :___: :___: :___: :___: :___: Simple

Strong :___: :___: :___: :___: :___: :___: :___: Weak

Comfortable :___: :___: :___: :___: :___: :___: :___: Uncomfortable

Safe :___: :___: :___: :___: :___: :___: :___: Unsafe

Pleasant :___: :___: :___: :___: :___: :___: :___: Unpleasant

Flexible :___: :___: :___: :___: :___: :___: :___: Inflexible

Clean :___: :___: :___: :___: :___: :___: :___: Dirty

Noisy :___: :___: :___: :___: :___: :___: :___: Quite

Big :___: :___: :___: :___: :___: :___: :___: Small

Fast :___: :___: :___: :___: :___: :___: :___: Slow

Active :___: :___: :___: :___: :___: :___: :___: Inactive

Crowded :___: :___: :___: :___: :___: :___: :___: Empty

Clear :___: :___: :___: :___: :___: :___: :___: Unclear

Popular :___: :___: :___: :___: :___: :___: :___: Unpopular

Great :___: :___: :___: :___: :___: :___: :___: Little

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2. The following is a list of 8 adjectives that generally describe public transit.

Please describe public transit in terms of the adjectives and scale below.

Note: please do not look back and forth or try to remember what you have answered previously or change any

previous answers.

Personal Attitude

In this section, information regarding your personal attitude towards different transportation modes will be collected.

Note: click on the button that matches your personal agreement, indicating how much you agree or disagree.

Section D. Socioeconomic/Demographic Information

In this section, socioeconomic and demographic information about you will be collected.

1. What is your gender?

□ Male □ Female

2. What is your age?

Age: _________________________ Years

3. What is your marital status?

□‎Single □‎Married □‎Divorced □‎Widowed

4. What is your occupation?

Occupation: _________________________________

Reliable :___: :___: :___: :___: :___: :___: :___: Unreliable

Convenient :___: :___: :___: :___: :___: :___: :___: Inconvenient

Frequent :___: :___: :___: :___: :___: :___: :___: Infrequent

Efficient :___: :___: :___: :___: :___: :___: :___: Inefficient

Organized :___: :___: :___: :___: :___: :___: :___: Disorganized

Significant :___: :___: :___: :___: :___: :___: :___: Insignificant

Bright :___: :___: :___: :___: :___: :___: :___: Dark

Expensive :___: :___: :___: :___: :___: :___: :___: Cheap

Strongly

Disagree Disagree Neutral Agree

Strongly

Agree

In general, a car is a good mode for work trips. □ □ □ □ □ For me, it is important to use a car to get to work. □ □ □ □ □ In general, public transit is a good mode for work trips. □ □ □ □ □ For me, a public transit system is important to get to work. □ □ □ □ □

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5. What word best describes your home?

□‎House □‎Townhouse □‎Apartment

6. Besides yourself, how many people older than 18 live in your home?

Number of people: _________________________ People

7. How many people under 18 live in your home?

Number of people: _________________________ People

8. How many cars are there at your home?

Number of cars: ______________________ Cars

9. Do you have a driving’s licence?

□ Yes □ No

10. What is your total personal income range per year?

□‎Less than $10,000 □‎$60,000 to $69,999

□‎$10,000 to $19,999 □‎$70,000 to $79,999

□‎$20,000 to $29,999 □‎$80,000 to $89,999

□‎$30,000 to $39,999 □‎$90,000 to $99,999

□‎$40,000 to $49,999 □‎$100,000 and over

□‎$50,000 to $59,999

Closing

Thank you for completing the socio-psychometric survey. For more information, please contact Ahmed Osman

Idris at [email protected].