COREY R COX 722 Lindsey Place • Lake Wales, FL 33853

(831) 383-8502 • Coreyrc92@yahoo.com • linkedin.com/in/CoxCorey

OBJECTIVE

Seeking a challenging position as an Operations Manager in which I could use my skills and ideas to

improve the workplace and produce quality effort and efficiency.

SUMMARY OF QUALIFICATIONS

US Air Force Veteran with a proven ability to lead by example, perform hands-on and on-the-job training,

perform under stressful situations and efficiently produce reports that present a quality product to

customers.

• Leadership experience • Multi-tasker • Problem solver • Microsoft Office proficient • Perfect driving record • Analytical skills and methods • Critical thinking • Hard worker • Quick learner • Record of customer

satisfaction • TS/SCI Security Clearance

(DOI MM/2012) • Graduate - Defensive

Language Institute, Russian

(2012)

EXPERIENCE AND ACCOMPLISHMENTS

United States Air Force, August 2011 – August 2016

Operations Manager

Selected by department manager to oversee a team of 7-10 members to produce intelligence

reports on high-interest targets. Used by-example leadership and ensured our numerous customers

around the world were satisfied.

Improvised and revised collection and reporting methods made necessary by difficult changes in

our mission objectives to ensure our priorities were accomplished. Customer interests were met

and customer network expanded 20%.

Utilized predictive analysis to assign and disseminate key tasks to appropriate team members in

order to maintain the most efficient use of manpower and perform the duties required of us by our

customers.

Training

Performed hands-on and on-the-job training to four peers, all of which received an excellent

rating, increasing position manpower by 30%.

Identified inadequacies in training and assisted in updating the training curriculum with the

removal of irrelevant tasks and the addition of newer tasks. Ensured new operators were able to

be immediately integrated into the mission and saving the unit 2 weeks per student in further

training.

Provided mentoring to team members to ensure continued professional growth and allow eventual

movement into higher-level positions, allowing for a team better prepared for difficult situations

and improving our teamwork.

Russian Cryptologic Language Analyst

Identify, forward information, translate, and summarize communications, incorporating and

emphasizing essential elements of information to convey the meaning of an activity or situation to

satisfy and exceed expectations of our customers.

Performed front-line, time-sensitive threat warning for US and foreign allied partner assets by

using time-sensitive analysis of collection material and received frequent feedback and

appreciation from our customers.

Hungry Howie's Pizza (2010-2011)

Team Member – Elevated

Entrusted with heightened responsibilities due demonstrated dependability and aptitude. Oversaw

preparation of ingredients and equipment for daily usage, ensured health and safety standards,

and produced in-person and over-the-phone orders to keep customer satisfaction high.

Performed role of customer service representative and order processor. Received orders over the

phone and in person, finished orders and provided end-of-the-line quality assurance, and

performed janitorial duties to ensure a safe, clean atmosphere and meet health regulations.

EMPLOYMENT HISTORY

Russian Cryptologic Language Analyst, United States Air Force, 2011-2016

Team Member, Hungry Howie's Pizza, 2010-2011

EDUCATION

Graduate in Russian Studies - Defense Language Institute, 2012

High School Diploma, Frostproof High School, 2011

TRAINING

Apprentice Slavic Cryptologic Language Course, 5 months, 2013

Basic Military Training, 8 weeks, 2011