Massive Change in RPO for 2014

Presented by David Pollard, CEO of Talent Fusion & RPOA Member

December 18, 2013 @ 1PM EST

An RPO Leadership Forum Presentation

On the Call

David PollardCEO of TalentFusion

Lamees AbourahmaExecutive Director of RPOA

Speaker Host

Topics

• Rapidly Changing RPO Industry Landscape• New Business Paradigms in RPO• Technology’s Impact on Recruitment• Future View of RPO

Rapidly Changing RPO Industry

• Both rapid consolidation and expansion• New Players and Make-overs• Slew of M&A activity

• Global demands are driving change and span of control issues

• Equity players are also driving change• Small to Mid-size buyers emerging• Reasons for excitement and concern for the buyer

community

IT Services Industry Parallel

New RPO Paradigms

• Big Box End to End RPO under review• Everest: 500 RPO contracts up for renewal• Specialization aligned with buyer demands• Highly precise and defined recruitment programs• Very sophisticated buyer knows what they need• Flexible and scalable pricing models• On Demand, as needed delivery models• Global orientation• Sonos as an example

Technology’s Impact on Recruitment and RPO

• Nearly 100% transparency into both the talent supply as well as the recruitment process.

• Candidate Identification was once the cornerstone of a recruitment services firm’s value proposition; no longer.

• The Human Factor is really important..• Recruiter skill levels in selling an opportunity must be high• Ability to manage complex CRM systems and Big Data• Recruiter is consultant to the business; must know it top to bottom• Domain expertise really matters

• Constant and Rapid change• Linked In hitting a wall?• Next Gen Models• Mobile Recruiting

Future view of RPO for Buyers Consideration

• Co-Sourcing models leveraging Best-of-Breed providers

• Retain overall ownership of the recruitment process as a strategic imperative

• Build out of sophisticated CRM systems; leverage RPO to help

• Deep Domain expertise expected from RPO providers

• VMS platforms backfire…..Relationships and Process Knowledge matter

• Global, Global, Global…….

• Continued consolidation and fragmentation as new RPO players emerge and others are acquired

•Pricing models will continue to evolve in search of the perfect balance of cost efficiency and performance

•Competition will continue to drive RPO innovation and performance

Q & A

Upcoming WebinarsJanuary 22, 2014 1:00-2:00 PM EST

How to Manage a Healthy RPO Relationship that Stays Focused on Results

Panel discussion moderated by Rachel Clark with Synergy Business Coaching with Ray Rike, COO, Accolo; Matt Rivera, Director of Customer Relations at Yoh

February 12, 2014 12:00-1:00 PM EST

Recruitment Process Outsourcing a Decade Later- What it means for buyers, providers, and results

Panel discussion moderated by Frank Casale, The Outsourcing Institute, Founder with Mike Mayeux, Novotus CEO and RPOA President, John Younger, Accolo CEO and RPOA Past President

Find more information and register at the RPOA Leadership Forum page.

Recommended Resources

• Disruptive Forces in the Recruitment Marketplace in 2013 (access webinar)

• RPO Core Services: It’s Not One-Size Fits All (access webinar)

• Find on-demand webinars at RPOA Leadership Forum

Thank you for joining

David PollardCEO of TalentFusiondpollard@talentfusion.com