marketing and branding animals
TRANSCRIPT
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I N N O V A T I O N L A WPHILIP MENDES BRADLEY THOMAS (ASSOC)
Level 3, 380 Queen St
Brisbane QLD, Australia
Ph + 61 7 3211 9033
Fax + 61 7 3211 9025
Marketing and Branding Strategies: Use of Trade
Marks, Geographical Indications, Industrial Designs
for Business Success: Case Studies
Shanghai
15 December 2004
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Tools to promote
the business of an SME
Tools
Trade marks
Industrial designs
Geographical indications
How do these branding tools help promote the business of an SME ?
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What is a trade mark ?
A mark that
is associated with a particular product or service
helps to distinguish it from other products and services,
use of the mark in marketing and advertising,
Achieves distinguishing from other products or services
creates economic advantages to the trade mark owner or trade mark
licensee
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What can be a trade mark
A trade mark is not limited to a sign or words
Can be:
Words
Letters
Numerals
Drawings
Shapes
Colours
Logo Audible sounds
http://images.google.com.au/imgres?imgurl=www.dotcomlogotypes.com/logos/harley-davidson-com.gif&imgrefurl=http://www.dotcomlogotypes.com/search.asp%3FLetter%3DH&h=170&w=170&prev=/images%3Fq%3Dharley%2Bdavidson%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3http://images.google.com.au/imgres?imgurl=www.buyvideotape.com/images/red_fuji_logo.gif&imgrefurl=http://www.buyvideotape.com/&h=190&w=228&prev=/images%3Fq%3Dfuji%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8http://localhost/var/www/apps/conversion/tmp/scratch_7/stories/en/10923.html -
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Economic benefits of a trade mark
Customer Recognition
Customer recognition
A customer will be able to recognise the SMEs product or service
and distinguish it from a competitors product or service
A customer that was satisfied with the product when the customer
used it on a previous occasion, will recognise that product again,
and purchase that product again, instead of a competitors
If that brand recognition was not there, a customer would be unable
to recognise the product to be able to buy it again
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Economic benefits of a trade mark
SME Image
SME Image
Trade mark of a product or service will enhance the reputation and
standing of the SME
A customer that is satisfied with one product that the customer recognises,will consider purchasing a different additional product from the same
SME
http://images.google.com.au/imgres?imgurl=galeon.hispavista.com/vazquez-lugo/nissan-logo.gif&imgrefurl=http://galeon.hispavista.com/vazquez-lugo/&h=368&w=498&prev=/images%3Fq%3Dnissan%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8http://images.google.com.au/imgres?imgurl=www.livermorehonda.com/shared/corporate_content/dg/white/images/vertical_logo.gif&imgrefurl=http://www.livermorehonda.com/corporate_index.html&h=161&w=225&prev=/images%3Fq%3Dhonda%2Blogo%26svnum%3D10%26hl%3Den%26lr%3D%http://images.google.com.au/imgres?imgurl=www.geocities.com/theriverofkings/toyota.gif&imgrefurl=http://www.geocities.com/theriverofkings/buttom.htm&h=255&w=300&prev=/images%3Fq%3Dtoyota%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8 -
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Economic benefits of a trade mark
SME Goodwill
What is goodwill ?
The reputation and standing of a business
Customer recognition
Customer loyalty
Customer trust
Customer attachment
The economic value of the expectation of loyal customers buying
again, expressed as a lump sum amount of money
An asset on the SMEs balance sheet
An asset against which an SME can borrow
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Economic benefits of a trade mark
SME Goodwill and trade marks
Goodwill is therefore almost entirely dependent upon trade marks
It is often the difference between the total value of a business, less the
value of its physical assets, and that can produce a very high number
How valuable can trade marks be ?
All these are valued in excess of hundreds of millions of USD
Coca Cola
IBM
Microsoft
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What is an industrial design
The physical characteristics that makes an article
Recognisable
Attractive and appealing
Recognition
Customers will recognise your product and buy it
Attractive and appealing
Customers will also want to buy it
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Recognisable industrial designs
Customers do not buy Coca cola because the bottle is
attractive
They buy Coca cola because they like Coca cola
Coca cola is recognisable By its trade mark
By the unique design of the bottle that it comes in
The design of the bottle is an industrial design that can
be protected
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Recognisable industrial designs
Other products with unique recognisable designs:
Perrier
Toblerone
Recognition enables a customer to recognise it, and to choose to buy it,
in preference to another product
http://images.google.com.au/imgres?imgurl=www.bottledwaterweb.com/images/perrier.gif&imgrefurl=http://www.bottledwaterweb.com/bott/bt_250perrier.html&h=180&w=145&prev=/images%3Fq%3Dperrier%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8http://images.google.com.au/imgres?imgurl=www.bottledwaterweb.com/images/perrier.gif&imgrefurl=http://www.bottledwaterweb.com/bott/bt_250perrier.html&h=180&w=145&prev=/images%3Fq%3Dperrier%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8 -
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Attractive and appealing industrial
designs
A customer that finds a products design attractive and appealing will
want to buy it
A strong motivator to purchase a product
Designs are an important part of the branding strategy
http://pericles.ipaustralia.gov.au/adds2/adds.adds_details.paint_details?p_design_id=97407 -
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What is a geographical indication ?
A sign
Placed on goods
To identify their geographical origin
To identify that the goods have the qualities, characteristics, or
reputation, associated with that geographical origin
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Why is a geographical indication
important ?
Consumer will buy a product because of the characteristics of the
product when originating from a particular place
This is so in relation to agricultural products
They are influenced by the geographical location of where they are
produced, and that is what makes them unique
This is also so in relation to manufacturing skills and reputations in a
country eg, Swiss watches
They are: Source identifiers
Indicators of quality
They again promote recognition, and customer loyalty
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Geographical Indications
Appellation of Origin
Portuguese Port
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Geographical Indications
Appellation of Origin
Scotch Whiskey
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Geographical indications
Swiss watches
http://www.tiscali.co.uk/reference/encyclopaedia/countryfacts/images/maps/large/00002527.gifhttp://images.google.com.au/imgres?imgurl=www.ozdoba.net/swisswatch/bild/swissdef_geneve1.jpg&imgrefurl=http://www.ozdoba.net/swisswatch/swissdef.html&h=248&w=281&prev=/images%3Fq%3Dswiss%2Bwatch%26start%3D60%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3Dhttp://images.google.com.au/imgres?imgurl=micro.magnet.fsu.edu/watches/images/movement21.jpg&imgrefurl=http://micro.magnet.fsu.edu/watches/movement21.html&h=290&w=489&prev=/images%3Fq%3Dswiss%2Bwatch%26start%3D40%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26ohttp://images.google.com.au/imgres?imgurl=www.dimijianimages.com/More-page9-time/watch-macro.jpg&imgrefurl=http://www.dimijianimages.com/More-page9-time/watch-mechanism.htm&h=492&w=641&prev=/images%3Fq%3Dswiss%2Bwatch%26start%3D20%26svnum%3D10%26hl%3Den%26lr%3 -
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Geographical Indications
Indian Banarassi Sari
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Geographical Indications
Cuban Cigars
http://www.cnn.com/2000/US/03/28/virgin.mary/florida.cuba.miami.jpghttp://www.virtualvallarta.com/vallarta/shopping/spiritsandcigars/images/cigars.jpg -
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Geographical Indications
Darjeeling Tea
http://pws.prserv.net/jpinet.sono0/html/f&m.jpghttp://www.kyelateas.com/images/darjeelinglogo2.gif -
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Branding Tools
All of these
Trade Marks
Industrial Designs
Geographical Indicationsare business branding tools
Aimed at
Promoting product recognition
Promoting customer loyalty
Promoting repeat business
Enhancing the reputation of the product and its producer
Tools used to capture economic benefits to a business
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I N N O V A T I O N L A WPHILIP MENDES BRADLEY THOMAS (ASSOC)
Level 3, 380 Queen St
Brisbane QLD, Australia
Ph + 61 7 3211 9033
Fax + 61 7 3211 9025
Making the most Effective use of your Trade Mark
Case Study: Ozgene Pty Limited
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Ozgene Pty Limited
Its Trade Mark:
Outline: What Ozgenes business is
Its outstanding growth
How its use of its trade mark has contributed to its outstanding growth andsuccess
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Snapshot of Ozgene
Its business:
A biotechnology company making transgenic mice and rats to
validate potential drug targets
Formed in November 1999
Commenced incubated operations in 2000
Graduated from the incubator in 2001 into rented labs
Built and moved into its own laboratories in 2003
Staff in 2000: 2
Staff in 2004: 51
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Snapshot of Ozgenes revenues
7.0m
6.5m
6.0m
5.5m
5.0m
4.5m
4.0m
3.5m
3.0m
2.5m
2.0m
1.5m
1.0m
0.5m
0.0m 2.1m420K 3.2m 6.5m
20012000 2002 2003 2004
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What is responsible for such
outstanding success and revenues ?
A unique business
Outstanding technical expertise of CEO
Innovative branding and use of trade mark
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What is Ozgenes business
Ozgenes technical expertise is providing transgenic services
That is, using its technical expertise to produce a mouse or rat which:
Has had a gene randomly inserted
Has had a gene removed Has had a gene inserted.
Specific skills are in
Construction of gene vectors Micro-injection techniques to insert gene vectors into a fertilised
mouse or rat egg
Use a suicide virus to infect or carry a gene vector into afertilised egg
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Why genetically modify a mouse or
rat in that way ?
Human beings have some 40,000 genes
Genes are a genetic blueprint that determine
Colour of hair
Colour of eyes Tall / short
High matabolism and thin, low metabolism and overweight
But genes also are responsible for predisposition to disease
Diabetes, cancer, heart disease, psoriosis
the cause of specific diseasesbecause of genetic defects or mutations
Cystic Fibrosis, Haemophilia, Huntingtons disease
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Why genetically modify a mouse or
rat in that way ?
All human beings are 99.9% genetically identical
The other 0.1% genetic difference accounts for difference in hair colour, eye
color, skin colour, etc
Human beings and chimpanzees are 98.5% identical
Human beings and mice are 97.5% identical
Gene function that is observed in a chimpanzees or mouse is an indicator of
the function of that gene in a human being
Observing a predisposition to a particular disease in a mouse into which agene has been inserted or deleted
Observing a disease caused by a gene that is inserted or deleted
will assist the understanding of that gene in human beings, and assist in
developing a drug targeted at that gene to treat or prevent that disease
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Ozgene at Work
Movie
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Ozgenes beginnings
Formed in November 1999
Commenced operations in 2000 in Perth, Western Australia
Why Perth ?the location of the Animal Resources Center that
supplies animals for research use throughout Australia and much ofAsia
Incubated within the Western Australian Institute for Medical Research
It provided laboratory space,
first staff
Initial capital to kickstart operations
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Ozgenes CEO
Founding CEO: Dr Frank Koentgen36 years old
Worked in the mouse facilities of Roche in Switzerlandone of the
worlds largest pharmaceutical companies
Set up mouse facilities for Roches US operations in New Jersey
Set up mouse facilities at Walter and Eliza Hall Institute for Medical
Research in Melbourne, Australia
First scientist in the world to
successfully knockout a genefrom a Black 6 species mouse
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Ozgenes Board of Directors
Initial Board
Frank Koentgen
Gabi Suess
Philip Mendes Zisi Fotev
Kevin Fahey
Present Board Frank Koentgen
Philip Mendes
Zisi Fotev
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Ozgenes capital requirements
Ozgene has always operated from cash flows
No debt capitalno borrowings
No equity capitalno venture capital - Ozgene remains privately owned
How was that possible:
Incubation from Western Australian research for Medical Research whichprovided initial capital, (and continues to receive a royalty, until the royaltycap is reached)
Cash flows from first orders
When Ozgene first graduated from incubation it did seek out venture capitalinvestment.
One road show only
As weeks and months passed the drop dead zero cash date was extended out,until it was within everyones comfort to keep going without capital injection
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Ozgenes technical intellectual
property
Techniques for making transgenic mice and rats are not no much subject to
patents as to skill, techniques, and expertise
Many people throughout the world have the skills to make transgenic animals
All pharmaceutical companies
Most universities and research institutes doing medical research
When all these skills are widely available how has Ozgene been successful ?
Ozgene expertise is widely regarded
Ozgene can make a transgenic animal more reliably and faster
69 months instead 2 to 3 years
100% success rate, as opposed to the high failure rate of others
Customers are paying for Ozgenes expertise, efficiency, and track record
Customers pay USD $70,000 per knockout mouse strain
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Ozgenes technical intellectual
property
Micro injection and other techniques are public domain
Ozgenes highly skilled use of that public domain knowledge, and trade
secrets, makes it a preferred supplier
Pharmaceutical companies have their own transgenic mouse facilities They come to Ozgene for their hard ones
But Ozgene is also at the cutting edge of new technological developments
It jointly invented a viral technology that uses a suicide virus to deliver a
gene to a fertilised egg
It validated a gene switch
that turns genes on and off
This results in Ozgenes competitive
advantage
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Ozgenes premises
2000 located at Western Australian Institute for Medical Research
2001June 2003 located at Animal Resources Center
January 2003bought land to build own laboratories
January 2003designed 4 stage new laboratory facilities
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Ozgenes labs next stages
Stage 2 deferred until late 2005. May build stage 3 at the same time
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Ozgenes customers
5% of customers in Australia
95% of customers are export customers
Located in
United States
Europe
Japan
Amongst those customers are
The largest pharmaceutical companies in the world
The most prestigious universities and research institutes in the
world
Ozgenes customers
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Ozgene s customers
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Ozgenes
customers
March 2004
Major Milestone: USD $ 8.5 m five
year contract
with United
States National
Institutes ofHealth
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Ozgenes success
How has Ozgene, located in the most remote capital city on Earth
established a global reputation and competitive edge
Ozgene could have been nothing more than a boutique biotechnology
company in Australia, serving only the needs of the Australian researchcommunity
How did Ozgene establish a global reputation and global recognition
Outstanding technical expertise of CEO
Innovative branding and use of trade mark
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Innovative branding
- with a sense of humour
Ozgenes initial marketing effort was attending Bio
Bio: United States Biotechnology Industry Organisation annual
Conference and Exhibition
Capitalised on American inquisitiveness with Australian capability
Use of Australianisms
Oz
Southern Cross
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Innovative branding
- with a sense of humour
Put the trade mark onto T-shirts, web sites, and presentations
Not just the trade markbut some mouse characters as well
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Innovative branding
- with a sense of humour
Mouse characters started to have themes
Bio 2002 in Toronto
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Innovative branding
- with a sense of humour
Bio 2003 Washington DC
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Innovative branding
- with a sense of humour
Bio 2004 San Francisco
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Innovative branding
- with a sense of humour
Transgenic Mouse Conference 2004 Nashville
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Innovative branding
- with a sense of humour
2004 Marketing Tour Japan
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Innovative advertising
in scientific publications
Promoting viral delivery technology
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Innovative advertising
in scientific publications
Spring special price promotion
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Effect of the branding strategy
Ozgene became well recognisable globally
On marketing trips staff all wore the familiar T shirts
Even at airport lounges people would walk up and say:
Youre the guys from Ozgene
Ozgenes quick recognition throughout the industry set itself apart from
competitors
That is attributed to its trade mark and how it has been used
Humour and distinctiveness in the presentation of the trade mark resulted in
Capturing the markets attention
Reminding the market of Ozgenes existence
Reinforcing in the market Ozgenes reputation
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Effect of the branding strategy
But global success was not because of cartoons of cute mice
Global success was due to passionate leadership of the CEO,
outstanding technical staff, outstanding technical success, and
recognition and reinforcement of technical success by attentioncapturing branding
Attention capturing branding was something that Ozgenes competitors
did not do.
There are only some 6 competitors in the world
Ozgene quickly captured a large market share in such a specialised
market because of its technical excellence, and the effective branding
strategy that constantly reminded people of that
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Ozgenes sense of humour
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The Ozgene team