MARK HOWARD1742 Willow Wind Circle Birmingham, Alabama 35215| 205-422-9841 | markdeangelohoward@yahoo.com

SUMMARY

To obtain a responsible position with a progressive organization that offers both a challenge and an opportunity for growth within.

COMPUTER SKILLS

Languages

· English

Software

· Microsoft Word

· Microsoft Access

· Microsoft Excel

· Lotus 1.2.3

· Outlook

· Adobe Reader

· Power Point

EXPERIENCE

06/13/2016-current

12/19/2015- 03/29/2016

8/10/2015-12/16/2015

Quality Engineer, Eissmann Automotive

Ensure that all quality specifications are met by quality inspectors. Work alongside production supervisor to ensure our customers get the best parts for their manufacturing process.

EHD Supervisor, Eissmann Automotive

Assist with onsite employees training, paperwork and inspection. Trained in each department to fill in where needed. Supervise onsite employees to make sure they are following the Quality standards set by the customer. Daily reporting to the customer.

Quality Liaison, KTH Leesburg

Currently I am a quality inspector at Honda Manufacturing of Alabama. My duties consist of fixing any issues with our parts that are used to assemble the Honda Pilot, Honda Odyssey, Honda

10/30/2014- Current

Ridgeline and Acura MDX. Daily reports and paperwork to upper management.

On Site Supervisor, F.L.E.R.T. Staffing

I interviewed, hired, trained quality and production workers, conducted background checks, drug testing, safety orientation training, daily attendance reports and payroll. (WKW automotive and Eissmann Automotive). If needed I would fill in as an inspector I checked parts for dents, orange peel and scratches. I used buffers, torque wrenches and did calibrations and gages when needed. Direct contact at the plant for over 100 employees at all times. Reports and constant contact with upper management.

(11/2013 - 10/2014

Quality Tech, Elwood Staffing (Honda)

Talladega, AL Inspection of automotive parts for quality, lot control using computer, keeping track of all parts for each basket, lot letters, print out the tags, sand out parts, inspect all assemblies and sub-assemblies for baskets, worked in painting doing a "sweep", to watch and trace VIN numbers for defects. Forklift operator. Welding automotive parts, hooked hydraulic parts to shipping machine.

(02/05/2011 – 11/2014

Kitchen Manager, Real Ting Restaurant

Ordered supplies, inventory, hired and trained kitchen and wait staff.

(12/07/2001-11/29/2010

Customer Service Manager, Sitel Corporation

I worked in three different departments while at Sitel. Discover Novus Credit Card, AIG Insurance and Chase Bank. I monitored and trained representatives on inbound and outbound telemarketing calls.

(05/02/1998 –09/28/2001

Support Manager, Home Depot

I worked in the appliances and paint departments. I trained newly hired employees. We assembled appliances and demos for floor models. Assisted customers with special needs.

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(05/25/1992-03/31/1998

Alabama Army National Guard/ United States Army

I worked several positions while in the U.S. Army.

71 Lima – Administrative Specialist Fort Jackson, SC.

71 Lima Fox 5 – Postal Clerk 1241st AG Postal Unit. Montgomery, Al.

91 Bravo – Combat Medical Specialist. Fort Sam Houston, TX.

Deployed to Roving Sands 95 Fort Bliss, TX.

Deployed to Operations Desert Storm Saudi Arabia.

EDUCATION

08/15/1991-0520/1994

Elementary Education, Alabama State University Montgomery, Alabama

No degree

08/04/2014-05/08/2016

08/2014-05/2016

05/8/2016

BA Organizational Management, Talladega College Talladega, Alabama.

Graduation date: 05/08/2016

Honor Student

Cum Laude Graduate 3.53 GPA

06/09/2016- Masters of Human Resource Management, Argosy University Atlanta, Georgia.

Graduation Date: 07/12/2017

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