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Page 1: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Map Your Marketing

Page 2: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

Sydney Schalit, CEO FootSteps Marketing

& Scott Gilbert,

President Habitat Roaring Fork

Page 3: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

NEW VIDEO COMING

Page 4: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Scott’s Market Dynamics

• Rural & resort

• 80,000 people in a 90-mile long valley

• Many hotels and second homeowners

• Wide range of incomes

Page 5: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Traditional Media Landscape• Print

– Newspaper market (3 dailies, 2 weeklies)

– Local magazines

• TV & Radio

– Minimal cable ads, no network ads

– Local radio

Modern Media Landscape

Page 6: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

FUNDAMENTAL PRINCIPLE

Advertising is an INVESTMENT.

Page 7: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Make Sponsors Partners

Page 8: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Sponsors Become Underwriters

Local business paid for entire back page news print ad, received ¼ space & association with Habitat

Page 9: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Long-term Commitment Benefits

• Discounted rates / more for the money

• Premium positions (covers)

• Free space / time throughout the year

Page 10: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Social MediaPrint Ad Email Newsletter

Create assets.

Page 11: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Reach your audience with multi-faceted marketing.

Page 12: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Website

Page 13: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Direct Marketing: email, postcards

Page 14: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

SEO, Online Advertising & Social Media

Facebook Boosted Posts Facebook Posts Instagram Posts

Page 15: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Collaborate with other ReStores.

www.coloradorestores.org

Share the burden and the benefits!

Page 16: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Sell campaigns to sponsors, partners.

Page 17: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

SALES / DAY 

+40%

Big Marketing for Black Friday

TRANSACTIONS

+60%$7,251 to $10,174 From 53 to 82

Page 18: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Consistent Marketing Throughout the Year

Drive traffic during slow periods.

Page 20: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

Questions, Takeaways, Ideas-sparked . . .

Page 21: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Now, Let’s Map Your Marketing

Page 22: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

PURPOSE

Why are you here?

● To learn more?

● To increase sales?

● To build more homes?

Page 23: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

AUDIENCE

With whom do you want to share your story?

● Donors

● Volunteers

● Staff

● Homeowners

● Community Partners

● ReStore Customers

Page 24: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

STRATEGYHow do you connect - efficiently

- with your audience(s)?

You meet them where they are… online.

Remember Scott’s tactics around frequency and reach?

Page 25: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

BUDGET If you have a ReStore

Revenue x 2% = Budget

BUDGETIf you do not have a ReStore

Operation Budget x 2% = Budget

Partnerships = Increased Spending Budget

Page 26: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

PARTNERSHIPS

What do they get from you?

How can they help you help your community?

● Ask the bank to sponsor your new website.

● Ask the church to sponsor an event’s social media ads.

● Ask your paint vendor to sponsor your next ReStore sale advertisements.

Page 27: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

DELEGATION

You are not alone... but you have to ask.

● Staff

● Trusted Volunteers

● Board Members

● Minor Donors

Or, allocate resources.

Page 28: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Affiliate + ReStore OverviewMid-sized, active in community

5 on Management Team plus ReStore staff

Suburban, middle-income market

4 homes built in last 2 years

ReStore is 8,500 sq. ft, is now 1 year in operation and covering expenses 🎉

Annual projected sales $200,000

Current annual marketing budget < $2,500

Case Study: Grayson County

Marketing PurposeExposure and public awareness

Volunteer recruitment

Financial impact

Page 29: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Audience and Platforms

Affiliate Facebook Page - 1,200 Likes

ReStore Facebook Page - 1,800 Likes

Culture of partnership: Giving Days, Kroger, Amazon

Local businesses Build Day partnerships are strong

Active in local radio, tv with PSA’s

Donors are: individuals, businesses, churches, service groups, local community foundations

Case Study: Grayson County

Current StrategySocial: sporadic but engaged

Website: blog style, solid information, social media integration

Email: ____? ___? ___? ______

Traditional: Public Service Announcements

Page 30: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Budget ReStore Annual Revenue x 2% = Annual / 12 months = Monthly Budget

$200,000 x 2% = $4,000/12 = $333 per month

Additional Budget Resources: Engage Staff/Board of DirectorsReStore Manager

WebmasterReStore Team Member

Board Members

Delegation opportunity: 32 hours additional hours of marketing assistance.Time per month is $1,280 increase in marketing budget at a $30/hour services rate

Case Study: Grayson County

Page 31: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

PartnershipsRecent corporate volunteers/donor included:

○ Lowes

○ Kroger

○ Texoma Medical Center

○ Wells Fargo Bank

Case Study: Grayson County

Recommended ASKS

Ask LOWES to sponsor your next ReStore sale advertisements: radio, print, social media.

Ask TexOma Medical to sponsor an event’s social media ads.

Ask WELLS FARGO BANK to sponsor ongoing email campaigns.

Your Brand is Valuable! Ask for Partners to Pay.

Page 32: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

DELEGATION ReStore Manager: social media ads

Webmaster: blog posts and email marketing

ReStore Team Member: social media posting

BOD Member: ask partners to pay!

Case Study: Grayson County

Summary of Delegation opportunity: 32 hours of marketing assistance per month is equivalent to a $1,280 increase in marketing budget

Page 33: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Affiliate + ReStore OverviewSmall-sized, active in community

3 on Management Team and ReStore staff

Rural, low-income market

4 homes built in last 2 years 🏠

ReStore is 4,500 sq. ft, is open 1 day each month

Annual projected sales $45,000

Current annual marketing budget < $2,500

Case Study: San Angelo

Marketing PurposeExposure and public awareness

Volunteer recruitment

Financial impact

Partnerships = Additional Advertising

Budget

Page 34: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Audience and Platforms

Facebook Page Habitat San Angelo - 1.9k Likes, regular posting, low engagement

Culture of partnership: Ladies’ Day, sponsored fundraising event with realtor, local restaurant

Active in tv, email and social

Longtime donor relationships

Case Study: San Angelo

Current StrategySocial: HFHI content, consistent posting, low community engagement

Website: blog style, solid information, social media integration

Email: none

Traditional: Affiliate only, Public Service Announcements

Page 35: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Budget ReStore Annual Revenue x 2% = Annual / 12 months = Monthly Budget

$45,000 x 2% = $900/12 = $75 per month

Additional Budget Resources: Ideal Opportunity to Ask PartnersExecutive DirectorReStore Team Member

Board Members Partners...

Delegation opportunity: Board of Directors and Trusted Volunteer to find one more co-sponsor per event. Those funds will be allocated directly for advertising on social media and in local newspaper

Case Study: San Angelo

Page 36: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

PartnershipsCorporate donors included:

○ Republic Services (waste & recycling)

○ Road Lizards (running group)

○ RiverView Restaurant

○ Local Realtor

Case Study: San Angelo

Recommended ASKS

Ask YOUR BANK to sponsor a year’s worth of social media ads for your monthly ReStore Openings.

Ask REPUBLIC SERVICES to sponsor the newsprint ads four times each year.

Remember Scott’s tactics around partnerships?

Page 37: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

DELEGATION ReStore Manager or Trusted Volunteer: social media ads

Board Member: blog posts

Affiliate Staff: social media posting

Board Member: ask partners to pay!

Case Study: San Angelo

Summary of Delegation opportunity: entrust your team (staff, board, volunteers) to take ownership of projects, get your board to find partners to fund.

Page 38: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

MONTHLY FOCUS● National, Regional Holidays● Events, Deadlines● Sales, Specials● Cultural, Social Themes

CREATE A PLAN● Website Update● Email Campaign● Social Campaign● Traditional Campaign

Page 39: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

ReStore

Specials/Sales

New Arrivals

In-Store Events

Affiliate

Homeownership

Board Meetings

Women in Building

Donor/VolunteersOpportunities

Fundraising Campaigns

Furniture Donation

Events

Dedications

Fundraisers

Specials/Sales

Standard Best Practices● 1-2 emails / month● 1 website update / month● 4-8 social posts / month● 1-2 traditional

advertisements / month

Categorize your month by topic● Affiliate ● ReStore ● Donors/Volunteers ● Events

Page 40: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAugust Marketing Plan: Grayson County

Affiliate● Statewide conference

ReStore● Back to School Sale

Events● New home dedication

Page 41: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAugust Marketing Plan: Grayson County

ReStore Marketing Plan: $333/mo Budget + Delegated EffortsWebsite by WebMaster

● Post Back to School sale dates

Email by Board Member

● Create email marketing campaign with Back to School sale dates, donation opportunity

Reach & Frequency

PARTNERSHIPS

Ask TexOma Medical for $300 to sponsor social media ads.

Ask WELLS FARGO BANK for $300 to sponsor email campaigns.

Social Media by ReStore Manager and Staff

● Facebook posting, boosting: ○ 2 posts/week throughout the Back to

School sale by Staff ○ Boost $5/post x 4 posts/month =

$20/month ● Facebook advertising:

○ 1 ad campaign dedicated to Back to School sale by Manager

○ Set campaign for $200/month

Page 42: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAugust Marketing Plan: Grayson County

Affiliate Marketing Plan: $333-$220= $113 mo Website by WebMaster● Post New Home Dedication event date and blog about Lone Star

Summit

Email by Board Member● Create email marketing campaign with New Home Dedication

dates and a link to the website about the Lone Star Summit

Social Media by ReStore Manager and Staff

● Facebook posting, boosting: ○ 2 posts/week about Affiliate news and events○ Boost $5/post x 4 posts/month = $20/month

● Facebook advertising: ○ 1 ad campaign/month by ReStore Manager○ Set campaign for $80/month

Sell Your Campaigns

Ask LOWES to sponsor your all Home

Dedication event advertisements for the

year: radio, print, social media.

Without Partner Support:

Balance $13

Page 43: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAugust Marketing Plan: San Angelo

Affiliate● Statewide conference

ReStore● Upcoming ReStore day

Events● Handbags for Habitat event

Page 44: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAugust Marketing Plan: San Angelo

ReStore & Affiliate Marketing Plan: $75/mo Budget + Partner FundsWebsite by Trusted Volunteer or Board Member● Post ReStore Open Schedule and blog explaining why

Social Media by ReStore Manager and Staff● Facebook posting, boosting:

○ 2 posts/week by Staff ○ Boost $5/post x 2 posts/month = $10/month

● Facebook advertising: ○ 1 ad campaign dedicated to ReStore upcoming opening

day by Executive Director○ Set campaign for $65/month

(or get it paid for by your bank)

Reach & Frequency

PARTNERSHIPS

Ask YOUR BANK to sponsor a year’s worth of social media ads for your monthly ReStore Openings.

Ask REPUBLIC SERVICES to sponsor the newsprint ads four times each year.

Page 45: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Newsprint Ad Social PostEmail Campaign

EXAMPLE Frequency & Reach: Back to School

Page 46: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETING

Social PostWebsite Blog Post

EXAMPLE Frequency & Reach: Viking Appliances

Email Campaign

Page 47: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

MAP YOUR MARKETING

MAP YOUR MARKETINGAssess Affiliate & ReStore Events & News MONTHLY

Schedule Social Posts 2x/week, Boost Regularly

Create Assets to Update Across All Channels

Lean on Your Team

Sell Campaigns to Partners & Augment Budget

Know Your Audience & Be Seen Where They Are: Online!

Page 48: Map Your Marketing · MAP YOUR MARKETING MAP YOUR MARKETING Audience and Platforms Affiliate Facebook Page - 1,200 Likes ReStore Facebook Page - 1,800 Likes Culture of partnership:

Sydney Schalit [email protected]

Scott [email protected]