management consulting group8
TRANSCRIPT
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GROUP 8
FT13291 Vinu Seshadri
FT13222 Gaurav Bhatia
FT13203 Amar Pratap Singh
FT13340 Jeewant Singh
FT13145 Manu Shankar
FT13392 A Suresh Kumar
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ConsultingBusiness of giving advice
Opinion
Specialist / Generalist
Sharing expertise
Structured thinking
Problem solving
Plan of improvement
Consulting is more than giving advice -A.N. Turner
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Good Vs Bad ConsultingGood Consulting
Ownership Innovative End objective oriented
Leverage learning, bestpractices & cross domain Holistic Relationship Timeliness
Responsibility Accountability Knowledge transfer Ethics & empathy
Bad Consulting Project only Repetitive Strictly process driven
Silos Limited to scope Purely transactional
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Good ConsultantWork like a stakeholder in the clients business.
Are transparent and direct
Do not fleece the client
Offer data driven solutions and not things out of abook.
Are always open to questioning their own assumptionsand starting over
Diagnoses the problem and are ready to change theproblem statement
Always striving to increase Organizational efficiency
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Bad ConsultantWork in the interest of their employers
Mince words and use language to their benefit
Overcharge and exploit naivety of clients Offer textbook solutions
Are stubborn and inflexible in their thinking.
Cares about securing his revenue first and then thinksof clients revenue.
Doesnt like to say that another consultant is betterthan him for the respective project.
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PERCEPTIONS ABOUT
CONSULTING AND HOW THEY
HAVE EVOLVED DURING THE
COURSE
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Consulting is same as Outsourcing,
Are you a Consultant or an ERP implementer Consultants whenever asked to improve bottom line or
bring in Operational Efficiency they tend to simplysuggest Outsourcing of backend work or BPO work.
There are Consulting firms who are best inimplementing ERP and for every problem in thebusiness their solution boils down to implementing ERP.
Fresh Perspective-This is true in a lot of cases but Consultingis definitely more than this, in finding the root cause or theactual problem, and doing innovative problem solving.
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Bigger the Brand Most of the clients believe that bigger the brand the
better firm it is to solve our problem or understand it.
Only Mckinsey, BCG or Bain has the capability or
potential to provide the best solution to our problem.
Although the common belief is this:-But the fact isthat a smaller firm can actually go an extra-mile in
understanding your problem and finding aninnovative, out-of-the-box solution and value addwould be far more, whereas these big firms might justfocus on Methodologies.
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I could do that myself if I had the time
Consulting is just basic commonsense. This we feel is onlypartly true You may get a decent solution but may not be the best
competitive solution Consultants can apply the lessons learnt from 100 other projects that
he had worked on with similar problems. Fresh perspective New insights through unique methodologies
rather than looking at the problem through the same lens Consultants play a neutral role which would help get the
stakeholders support within the clients organization
Learn from their experiences and also question the consultants asmuch as you canUse consultants as a medium to convince other executives who have
problems with accepting internal point of view
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Consultants just fool around to extract
money from the client This is not always true
It takes huge time and effort before we actually see the
end result. Most of us focus more on the end result andignore the time and effort. Therefore, it is notjustifiable to underestimate the work of a consultant.
We feel the most appropriate way to avoid this would
be to avoid working with clients you dont trust. Engagein long term partnership which involve open, fair andhonest approach rather than short term focus.
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Consulting Fee Consulting fee need not necessarily be dependent on
the amount of time spent of consulting.
This should be proportional to the value that the clientultimately receive from the consulting assignment
It is not always necessary to fix the consulting fees basedon what Big 4 consulting firms quote for similarassignments
Consulting firms can even quote higher if they feel that theservice that you offer is something unique and the value thatthe client gets would be far superior
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THANK YOU