lmc professional resume 2015
TRANSCRIPT
IT CL I NI C A L EDU C A T I O N SP E C I A L I S T T R A I N I N G & P R O J E C T M A N A G E M E N T
Innovative leader with 15+ years of health care experience driving the successful oversight and training of more than
200 providers and 500 new employees. Articulate communicator skilled in delivering insightful curriculum and strengthening development of diverse clients
and staff. Proven mentor, trainer and director of multidisciplinary teams in line with appropriate policies and procedures.
IT Systems/Applications Support Comprehensive Training Budget Preparation & Application Project Management Curriculum Development Strong Technical & Teaching Skills Policy & Procedures Development Strategic Management Problem Analysis/Resolution
PROFESSIONAL EXPERIENCE REGIONAL ONE HEALTH, Memphis, TN 2013-Present IT CLINICAL EDUCATION SPECIALIST
Spearhead strategy and execution of hospital-wide training initiatives of providers, nurses, and support staff. Enhance cost effectiveness of operations with the collaboration of hospital leaders by identifying and implementing process improvements to maximize quality and efficiency of team. Coach, direct, schedule, and evaluate team of 10+ members. Develop training materials, measurements, reports, GAP analysis, and workflow analysis that supports company, divisional, and departmental business objectives. Leadership: Contribute clinical subject matter expertise in IT, cost effective training solutions, and related training
issues while competently directing the training of more than 200 providers and 500 new employees. Systems: Cerner Soarian Financials, Soarian Scheduling, Soarian Clinicals/CPOE, Soarian Critical Care, MAK, NextGen,
Easy ID, Dragon, Care Logistics, and API Accomplishments: Successfully direct 15 + high-level, confidential projects while acting as Lead IT trainer on multiple
implementations and upgrades, and earning the IT Employee of the Month award. HEALTHWORKS, Memphis, TN 2003-2014 SENIOR TRAINING MANAGER
Oversaw the Training Division of more than 50 instructors. American Heart Association training center, Conceptualized, developed, and directed community outreach programs including community daycare training, distribution of healthcare materials and information, and health fairs for communities, schools, and churches. Partnership: While leading the Training Division, worked directly with various committees and boards: American Heart
Association, MS ECC, Regional Faculty, Integrated Schools, UCAN. Communication: Collaborated with physicians, surgeons, other hospitals, and HMO’s. Leadership: Nursing home consultant for more than 10 Nursing homes in TN & MS, specializing in patient health and
safety, and staff training. LE BONHEUR COMMUNITY HEALTH & WELL-BEING, Memphis, TN 2008-2010 COMMUNITY OUTREACH COORDINATOR
Led creation, optimization, and organization of more than 5 community outreach programs and activities for targeted populations. Determined priorities, set goals, and executed strategic planning regarding research and development. Leadership: Leveraged strong case management and project management skills to successfully spearhead community
outreach programs. Communication: Pervasive knowledge of federal writing grants, compliance, and other applications. Accomplishment: Improved various programs through extensive research, development, and redesign.
Loris-Michelle Chism Walls, MS 38680 | 901.503.0045 | [email protected]
Loris-Michelle Chism, Page 2
PROFESSIONAL EXPERIENCE CONTINUED MEMPHIS THERAPY CENTERS, Memphis, TN/Southaven, MS 2005-2008 CLINICAL DIRECTOR
Oversaw the day-to-day operations and training of more than 25 employees. Played integral role in the hiring, scheduling, supervising, and evaluation of employees while monitoring program effectiveness with analytical attention to financial and statistical responsibilities. Operations: Performed various respiratory services, including individualized patient care plans, in a pulmonary
rehabilitation setting. Communication: Warm interaction with children, adolescents, adults, older adults, and their families in a clinical setting. Development: Successfully designed and implemented more than 10 new programs for community, staff, and patients.
Previous positions include Respiratory Care Practitioner for Saint Francis Hospital, and Customer Service Representative for Storage USA.
EDUCATION
MASTER OF SCIENCE (HEALTH ADMINISTRATION),
Degree Anticipated 12/2015 UNIVERSITY OF PHOENIX
BACHELOR OF SCIENCE (HEALTH ADMINISTRATION), 2008
UNIVERSITY OF PHOENIX
PROFESSIONAL AFFILIATIONS & NOTABLE EXPERIENCE
MEMBER, PROJECT MANAGEMENT INSTITUTE MEMPHIS CHAPTER
PROJECT MANAGER/GRANT WRITER, 2005-2014
UCAN, MEMPHIS, TN