Test Lead with more than 5.8 years of professional experience in Telecom Industry (BSS/ OSS area). Experienced in Amdocs products for Telecom domain along with IT with an extensive background in quality assurance, design verification and testing Methodologies. Ability to train, lead and motivate team members.

Excellent self-starter and ability to do multi-tasking, prioritize difficult project to maintain highest quality while reaching the timeline. Very proactive, results-oriented, fast learning are some of the core strengths.

An accomplished QA Lead with extensive experience in Project management, requirements definition, data management, software testing and quality assurance in core Telecom domain.

Experienced in developing and implementing comprehensive SDLC and test methodologies. Experienced in estimation of Project Timelines and Project budget. Worked as primary liaison

with Business, QA, Development teams and Vendors for major, minor and emergency releases. Conducted various user conferences, training and demos showcasing new functionality, data

management support, impacts of a project and enhancements. Evaluating and gathering specific client requirements on QA Reengineer QA methodologies

and processes that resulted in establishment of enhanced test data quality. Managed various QA data delivery phases, Train and Mentor team members on process/test

methods. Meet weekly with team members to verify goals, responsibility, and understanding of assigned

projects; help clarify their projects and roles by reviewing the tasks assigned to them. Coordinate defect review meeting between various stake holders. Currently being a Test Lead and Test Architect to the Test Data Management team and End to

End Delivery. Worked and implemented a new tool for data delivery (Grid tools) which helps to subset data

from production into test environments. Worked on all the core systems involved for End to End data delivery. Worked on the Customer Care and Order Fulfillment, Wireline Billing domains.

Worked on the operations team as a production support lead. 

Date of Birth 6th March, 1987

Nationality Indian

Marital Status Single

Hobbies Travelling, cricket, Football

Passport Number H4004583

Permanent Address C-10/18,Sector-15 , Rohini , Delhi-110089

LAVANYA SHARMAMobile: 09731160827 Email: lavanyasharma.087@gmail.com

Professional Summary

PERSONAL DETAILS

Domain Telecom & IPTV Systems

Tools

Grid Tools Rational Clear Quest. NetCracker, AMDOCS-OMS, Billing – Enabler. Net provision, HP Mercury Quality Center 9.2. Toad for Oracle 9.0.1. HP Quick test Professional 9.1. MS-Excel, MS-Word, MS-Power point. IBM – TOCP, Media room.

AbstractTelecom concepts (eTOM framework, TELCO End to End Architecture), Amdocs OMS and Enabler, NetCracker, Knowbility, & IPTV, NetCool, Net provision.

Technical languages and operating systems Core Java, Oracle SQL, Unix and Windows

Aug, 2013 to Aug, 2014: Have been to Vancouver, Canada for a Long term on a Intra company transfer and working at the client site here to enhance the business and work on the assignment of bringing a new tool (Grid tools) for data delivery.

Obtained a full time Bachelor of Engineering in Telecommunications in Information technology from Guru Gobind Singh Indraprastha University and passed out by May 2009.

SKILLS

Business Travels

Education

Client TELUS Communications

Current Employer Accenture Inc

Current Role Project Test Lead

Duration Feb 2010 – Till date.Worked from Aug 2013 to Aug 2014 at Client site in Vancouver

Responsibility Being Test Lead - Responsible for management of data delivery for all QA teams.

Understand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release.

Provide Test Estimates for project accurately. Work with Application, Technical Architects, Business Analysts and

other project stake holders to estimate, plan data delivery which in turn prevents delays in testing.

Review deliverables, defects created by team members. Create/review reports (daily status reports and weekly reports) and

create testing metrics as requested by senior management. Manage teams work (during test plan and test execution of the QA

teams) , ensure testing is completed on time and within budget, resolve conflicts arising between team members or with external team members, keep team members motivated.

Identify risks and provide mitigation plan. Escalate issues on timely manner to management.

Perform the assessment for the Test Data Automation Feasibility and also look in to virtualization of the Test environments.

Provides technical leadership and strategic direction to the QA teams and Responsible for E2E test strategy formulation, & review.

Helps to develop effective Test Architecture for projects. Pro-actively analyze current processes and practices and suggest/ drive improvements.

Pro-actively seeks to make continuous improvements to Test data coverage, virtualization and automation.

Provide operational guidance and coaching to other QA Analysts and Test Analysts. Conduct brown bag session to the test leads and testers.

Set targets and ensure delivery commitments are met by team.Mentor team members and help them if required on daily tasks.

Give constant feedback on team performance - team level and resource level.

Conduct interview to hire for internal and external demand raised for hire.

Conduct RCA post release to ensure team learns from mistake and better the performance during next release.

Set roadmap for resources for their professional development. Ensure one on one feedbacks are given during performance feedback

cycle. Report to offshore and onshore senior management on team status.

Project Details TELUS is a national telecommunications company in Canada that provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.

Have been Data Prime/ Lead and successfully delivered data for the big anchor projects like IRIS, March to 50 Program, Optik 50 MB, OPtik 100MB, Optik 150 MB, Shaw, Loop Bonding Introduction, Bonded 50, TTV Self Care Program, NGHP, NC V9 Upgrade, Enabler V9 upgrade, Condor, CLOG, Simplified Fulfillment, etc.

Modules Exposure Have experience on Care, Customer management, Order Fulfillment, Order Provisioning, Work force management, Service Activation, Service Assurance, Network Assurance, Mediation, Network Configuration management and End to End data creation/Delivery for all the TELCO systems involved.

Accenture certified Test Engineer. Telecom Domain certification: Comms P1 and P2 certified. Rising star award twice. Shining Star award once. Accenture Celebrating Excellence award five times. For the Big Programs at Client site, with the clear E2E Test Data Creation approach for the

Stubbed Environment, Integrated Environment and Live Environment using Grid tools have saved nearly $ 200,000 yearly for client.

Have received the Test Trendsetter Award from Accenture.

CERTIFICATIONS & AWARDS RECIEVED