l3 m capabilities
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A general overview to Location3 Media and our suite of service offerings and capabilities.TRANSCRIPT
LOCATION3 MEDIA
A DIGITAL MARKETING PARTNER BUILT TO INCREASE YOUR BRAND’S FINDABILITY AND PERFORMANCE.
Through strategic design, search marketing expertise, social media optimization and the application of analytics, we increase your brand’s findability to raise awareness and generate response across all digital platforms. Whether your goals include lead generation, engagement or commerce, our team of analysts, strategists and creative technologists will design a customized campaign to optimize your brand’s findability and maximize your return.
AGENCY HISTORY
Founded in 1999 and located in the heart of Denver, Location3 has a
staff of over 70 full-time employees who service global, national and
local brands. More than half of our client base has worked with us for
at least three years, as we improve the findability and performance of
every client with whom we partner.
Industry Recognition
Inc. 5000 Top Company (2007, 2008, 2009, 2010, 2011)
DMA International ECHO Award Winner (2007, 2008, 2010)
Business Marketing Association Gold Key Award Winner (2007, 2011)
Search Engine Strategies Award Winner (2008)
OMMA Online Creativity Award Winner (2009)
American Marketing Association Peak Award Winner (2007, 2008,
2009, 2010)
Telly Award Winner (2011)
Top 50 Colorado Companies To Watch (2010)
Denver Business Journal Best Places To Work (2007, 2009)
FINDABILITY EXPERTS
One of only 13 agencies* in the U.S. awarded both Google Analytics and Web
Optimizer certifications
1 of only 9 agencies in the U.S. awarded Microsoft AdExcellence “Preferred
Agency” status
Official Member of the Yahoo! Web Analytics Consultant Network
*Certifications as of September, 2011
FINDABILITY EXPERTS
One of only 14 agencies* in the world awarded the Google Premier SMB
Partner certification under Local Search Traffic, a division of Location3 Media.
As a part of this exclusive program LST is focused on franchises and multi-unit
business systems which sets us apart from many of the other partners.
*Certification as of December, 2011
SPECIALIZING IN LOCAL DIGITAL MARKETING SOLUTIONS
Location3 provides local store digital marketing(LSDM) to over 100,000 multi-unit retail and
franchise locations nationwide, ensuring the seamless and efficient integration of corporate and
store level digital marketing strategies.
LSDM Solutions
• Local Map Listings
• Franchisee PPC Management
• CMS for Local Store Websites and Landing Pages
• Local SEO
• Location-Based Check In Services
• Online Review Management
• Mobile Marketing
• Social Media
• Local Call-Tracking and Analytics Platform
• On-Demand Reporting Dashboard
THE COMPANY WE KEEP
FINDABILITY SOLUTIONS
Analytics PPC Display Local Mobile SEO Social Content Design
ANALYTICS THE FOUNDATION
The measurement, collection, analysis and reporting
of site data for purposes of understanding and
optimizing performance is the single most essential
action we can take to maximize your ROI.
The practice of analytics involves coding,
mathematics and statistics, and above all, critical
thinking. Successful web analytics take complex
data and turn it into actionable insights that answer
tough questions and improve performance.
ANALYTICS THE FOUNDATION OF EVERY PROGRAM
PEOPLE + PLATFORM Media Agent™ is a proprietary data
management platform built by
Location3 that serves as the
centralized home for all client
campaigns.
Media Agent™ allows our campaign
managers to efficiently build and
launch campaigns, analyze data and
optimize campaigns in one interface
with the goal of exceeding the
campaign’s Key Performance
Indicators.
Optimization formulas are constantly
updated by in-house statisticians in
conjunction with PhD experts in
statistics.
ATTRIBUTION BEYOND THE LAST CLICK
Attribution analysis (or multi-channel analysis) is the process of
evaluating all of the media channels that lead a website visitor to
convert. The goal of attribution is to give a more accurate picture of how
all of the different media channels (PPC, SEO, Social Media, etc.)
impact a single conversion.
Many analytics practices give too much credit to the last click made
before a conversion. However, more often than not visitors use different
channels in different stages of the conversion funnel. Attribution
analysis is necessary in order to have an accurate, big-picture
understanding of how visitors come to your site and convert.
At Location3 Media, our attribution services include a customized traffic
collection process and deep analysis of the multi-channel conversion
paths developed by Ph.D. statisticians. As a result, our clients can
better understand customers’ media consumption, attribute to different
channels more accurately and achieve better multi-channel marketing
return on investment.
PAID SEARCH
PAID SEARCH ADS DRIVE 89% INCREMENTAL TRAFFIC VS. ORGANIC ALONE
Today, Paid Search has evolved beyond the lines of Google and Bing and is
now expanding to become part of the social media and mobile marketing
explosion. YouTube is now the second largest searched site behind Google,
and 23 million people are projected to search brands on Facebook in 2011.
Advertisers often wonder whether search ads cannibalize their organic traffic.
In other words, if search ads were paused, would clicks on organic results
increase, and make up for the loss in paid traffic?
Google statisticians recently ran over 400 studies and determined that on
average, the incremental ad clicks percentage across verticals is 89%. This
means that a full 89% of the traffic generated by search ads is not replaced by
organic clicks when ads are paused.
Recognized throughout the industry as a pioneer in Paid Search, Location3
currently runs PPC campaigns on nearly every continent around the globe.
MULTI-LOCATION PPC
Not only do we work to ensure
brand compliance across
franchisees, but also customize
reporting interfaces to your
brand.
We take an individually-tailored
approach on a store by store
level, while still ensuring best
practices are met.
Placeholder
Program Implementation
Keywords:
Keywords can be
customized to
individual locations
to focus on specific
products and
services
Targeting: Geo-
targeting to local
buyers within an
approved market
Budget Assessment:
Impacts visibility
which is why we
careful determine
these up front
Ad Copy: Pre-qualifies
traffic to the landing
page
Landing Page: To enhance every step of the conversion
path, you must consider the layout and design of the
landing page. We can eliminate the guesswork
Optimization:
Continuous evaluation
and optimization by
experienced
professionals to
maximize ad spend
Reporting: On-demand reporting
portal available with full
transparency into KPI’s and ROI
CUSTOM CAMPAIGNS
MARKETING TERRITORY COMPLIANCE
L3M location-targets your franchisees’ ads according to
your marketing territory requirements.
Using IP addresses, search engines can determine
where searchers are located and map this to our
specifications.
The result is that your franchisees comply with marketing
regulations and spend money on the searchers that
matter.
S
E W
N
REAL TIME REPORTING SUITE
Our proprietary reporting suite takes
campaign data and turns it into easily-
readable intelligence so franchisees can
see how their campaigns are progressing.
An award-winning interface cleanly
features important campaign metrics.
Franchisees are supported with helpful
video-FAQs to better understand
reporting.
BEST IN CLASS SERVICE, SUPPORT AND EDUCATION
While we do use many smart software tools to
manage your campaigns, we don’t fully trust robots
enough to utilize them as account managers.
In an age when almost anything can be automated, we’re
sticking with real, live people who have a direct line and pick
up when you call.
Taking the automation out of this process means that you get
the best results for your business.
We also attend national conventions and other system wide
events for 1:1 training with your team.
LOCAL MAP LISTINGS
MORE ACCURATE LISTINGS
We work continuously to ensure your locations show
up-to-date, accurate information.
Before our service, we find many business listings
populated with inaccurate profile information.
This is usually because most untouched listings began
as a product of offshore data entry.
On average, our clients come to us with a 75%
accuracy score, and within 90 days we improve their
score to 95% accuracy.
.
ENHANCED LISTING CONTENT
Enhanced content makes your listings more attractive to
searchers.
This content includes:
Images
Videos
Coupons
Social sites
Listing
verification
PROPRIETARY REPORTING SUITE Location3’s proprietary reporting suite provides the tools necessary to catalog, analyze and measure
incoming local traffic.
AccuracyAgent –By comparing verified client
data against current search results we can
proactively identify and adjust any inaccuracies
across the local search landscape.
PositionAgent–This report provides a detailed
look into location-specific performance, showing
position trends for your keywords.
Analytics Report –Provides ROI
specific to map listing efforts
through custom segmentation and
by tracking traffic sources,
keyword performance and
conversions.
Executive Summary –We provide
a high-level look at overall
performance to ensure that even
the busiest of clients remain up to
date on map listing performance.
DISPLAY
50% OF INTERNET USERS PERFORM A SEARCH IN RESPONSE TO A DISPLAY AD
Advertisers tend to separate their digital advertising - they think of search
advertising for performance marketing and turn to display for branding. But the
reality is that search advertising coupled with display advertising yields better
results than when used independently.
Display Media Solutions
Audience Targeting/Re-Targeting
Network Display Advertising
Facebook Display Advertising
Mobile Display Advertising
Ad Serving and Trafficking
Ad Unit and Landing Page Design and Production
Rich Media and In-stream Video
Source: Yahoo!, 2011
MOBILE SOLUTIONS
9 OUT OF 10 SMARTPHONE SEARCHES RESULT IN AN ACTION
79% use smart phones for shopping related activities
74% of users have made a purchase as a result of using a smart
phone
95% of mobile users search for local information
88% of mobile searchers take action within the same day
Mobile Solutions
Mobile Search Campaigns
Mobile Display Campaigns
Mobile Website Development
Location-Based Check-In Services
QR Codes/Digimarc™ Codes
SMS Campaigns
Source: Google/Ipsos 2011 Study; The Mobile Movement: Understanding Smartphone Users
89% OF CONSUMERS USE A SMARTPHONE EVERYDAY YET 79% OF BRANDS DO NOT HAVE A MOBILE WEBSITE
How does the mobile search mindset differ from that of a desktop search mindset?
• Less information, less time
• Searching for very specific information (e.g. location, price, coupon)
• Desire tailored, local content
• With the growth of Voice Search technology, not all mobile users
are searching with keywords
The results of Location3 mobile websites for our clients:
• 100% increase in time spent on our clients’ sites
• 50% reduction in bounce rate
• 100% increase in conversions from search campaigns
Source: Google/Ipsos 2011 Study; The Mobile Movement: Understanding Smartphone Users
LOCATION-BASED SERVICES USER BASE WILL GROW TO MORE THAN 526 MILLION GLOBALLY IN 2012.
Users can connect with friends, leave tips for others
and get reviews.
Business can engage with customers, increase
customer loyalty and generate new business.
Location3 has a direct relationship with Foursquare to
assist our clients in data distribution, developing
comprehensive promotional LBS campaigns and most
importantly, reporting and data analysis.
Source: Gartner, 2011
THE WORLD OF SEO
Search engine’s algorithms continually evolve to expand the signals they consider - as well as the verticals and
media types they include - as they prioritize rankings to deliver the most relevant organic results. SEO today
calls for much more of a talented generalist than a pointed specialist, requiring your SEO partner to be both
savvy and proficient at all facets of technical SEO implementation, as well as content development and
distribution.
SEO Solutions
Link-building
Site Enhancements
Content Development & Distribution
Local SEO Pages
Social Media Integration
Reporting/Analytics
CREATIVE TECHNOLOGISTS
THE WORLD OF SEO
SEO
Improve Traffic Metrics Browse Rate, Time On Site, Etc.
Compete In Vertical Results Local/Maps, Video, Blogs, News, Images
Diversify Link/Traffic Resources Natural Links, Strong Anchor Text, Link Location
Add + Improve Content Virality, Sharing, Topic Relevance, Keyword Targeting
Target The Right Keywords High Volume, Low Competition, Strong ROI
Incent User-Generated Content Contributes to SEO/Social Signals and Long Tail
Optimize Social Signals Increase Followers/Friends, Tweets/Shares/+1’s/Votes,
Engagement on Social Platforms
Grow Brand Awareness Press, Source Diversity, Social Mentions
Improve Accessibility No Errors, Good Redirects, Load Speed
IT IS NO LONGER POSSIBLE TO IGNORE THE GROWTH OF YOUR SOCIAL CONNECTIONS AS A PART OF YOUR SEO STRATEGY
Social activity on Facebook, Twitter
and Google+ is factored into organic
search engine results on Google and
Bing.
Marketers utilizing social media report
an average 27% conversion rate for
organic search traffic, while those not
using social media reported a 17%
rate.
Source: Marketing Sherpa, 2010
SOCIAL MEDIA SOLUTIONS
IN 2011, 23 MILLION PEOPLE WILL USE SOCIAL MEDIA TO RESEARCH BRANDS*.
And social networkers are 67% percent more likely to make a
purchase than general searchers.
Social Media Solutions
Conversation Discovery and Social Asset Audit
Content Strategy, Development and Distribution
Brand Reputation Management
Training and Guideline Development for Local Market Compliance
Franchise Social Media Management Platform
Social Asset Development
Custom Facebook Pages and Twitter Profiles
Facebook Parent-Child Page Integration
Online Review Management
Social Display Advertising
Location-Based Check In Services
*+20% from 2010. Source: Comscore; “The Faces of Social Media”, Knowledge Networks, 2011
CONTENT SOLUTIONS
CONTENT SOLUTIONS
Blogs Newsletters Whitepapers Press Releases Photography Images Webinars Promotions Social Media Applications Mobile and Tablet Applications QR Codes Infographics Video
VIDEOS ARE 53 TIMES MORE LIKELY THAN TEXT PAGES TO APPEAR ON THE FIRST PAGE OF SEARCH RESULTS.
In fact YouTube is now the second most searched
site behind Google.
In partnership with London-based wireWAX,
Location3’s proprietary video-tagging technology
offers our clients the ability to create performance-
based, transactional videos that are fully shoppable
and optimized for social media engagement.
Location3 manages all aspects of video concepting,
writing and production.
Source: Forrester, 2011
CREATIVE SERVICES
EMOTION DRIVES ACTION
And emotion comes from the soul. We believe that the soul of your brand – the very thing that drives your company, product design, customer service and overall value - is the single greatest differentiator that your brand must call upon to increase your findability, to drive brand performance, and ultimately, to win the hearts and minds of your customers.
DESIGN PHILOSOPHY
We believe that data dictates design. We believe that creativity, usability and technology can and must work in harmony. We believe that our clients need website management tools (CMS) that are scalable and user friendly. We believe that every website should be optimized for search using SEO best practices and industry-leading
experience. We believe that every website should be optimized for maximum social media engagement. We believe that websites should be built with web standard code, ensuring web content is accessible to tablet and smartphone users by default.
AS THE WORLDS OF DESIGN, CONTENT AND SEO COLLIDE, FINDABILITY REQUIRES A CHOREOGRAPHED EFFORT. And enhanced performance requires design to not
only be user-centric, but to be optimized for multi-
channel engagement.
Design Solutions
Website Design
Mobile Websites
Landing Pages
Ad Units
Rich Media
Copywriting
REPLACING CREATIVE SUBJECTIVITY WITH ANALYTICS
Location3 uses a variety of landing
page optimization technologies,
including heat mapping and Google
Website Optimizer (among others).
All of the technology employed helps
eliminate guesswork by revealing
actual performance data on two or
more versions of landing page
designs. From here, we recreate and
retest landing pages to ensure the
most efficient and productive page
designs are being deployed.
LOCATION3 YOUR DIGITAL MARKETING PARTNER
Findability + Performance = Quantifiable Results “Best In Class” Industry Certifications and Technology People, not just a Platform Creative Technologists Cross-channel Capabilities Vertical Experience Average 4:1 ROI for every client we partner with
WHY LOCATION3
Tim Miller
Director of Sales
720.763.3150
Location3.com
@Location3
facebook.com/Location3Media
FIND US