kotler mm14 ch10 dppt
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marketing management kotler chapter 10TRANSCRIPT
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Kotler • KellerPhillip Kevin Lane
Marketing Management • 14e
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Crafting the Brand PositionChapter 10
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Discussion Questions
1. How can a firm develop and establish an effective positioning in the market?
2. How do marketers identify and analyze competition?
3. How are brands successfully differentiated?
4. What are the differences in positioning and branding with a small business?
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Marketing Strategy
T PS
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Defined
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The act of designing a company’s offering and image to occupy a distinctive place in the minds of the target market.
Positioning
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Brand Positioning
• Customer wants and needs
• Company capabilities
• Competitive actions
Quality
Price
Brand A
BC
DE
F
G
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Value Proposition
What the brand is
What the brand
could be
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Value Proposition Examples
Company (Product) Target Customers Key Benefit Price
Premium Value Proposition
Perdue (chicken)
Quality-conscious consumers Tenderness 10% More tender golden chicken
at a moderate price
Volvo (station wagons)
Safety-conscious upscale families
Durability and safety 20%
The safest, most durable wagon in which your family can ride.
Domino’s (pizza)
Convenience-minded pizza lovers
Delivery speed and good quality
15%A good hot pizza, delivered promptly to your door, at a moderate price.
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Brand Positioning
Frame of Reference
Points of parity / difference
Brand mantra
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Competitive Frame of Reference
Identifying CompetitorsAnalyzing Competitors
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Points of Parity / Difference
Points of ParityPOP
Points of DifferencePOD
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Choosing POPs and PODs
Brand Benefits
Brand Attributes
Reasons to believe
Proof points
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Figure 10.2
Hypothetical Perceptual Map(a) Current Perceptions
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Figure 10.1
Hypothetical Perceptual Map(b) Possible Repositioning
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Brand Mantras
Nike – “authentic athletic performance”
Disney – “fun family entertainment”
Brand Mantra Criteria:• Communicate• Simplify• Inspire
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Establishing Brand Positioning
Internally
Points of difference
Communicate Category Membership• Category Benefits• Compare to exemplars• Product descriptor
Points of parity
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Brand Positioning Bull’s-eye
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Differentiation Strategies
Competitive Advantage
Sustainable Leverageable
Customer Advantage
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Means of Differentiation
Employees
Channels
Image
Services
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Emotional Branding
Emotional
Rational
Lovemarks• Mystery• Sensuality• Intimacy
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Emotional Branding
Share of Market
Share of Mind
Share of Heart
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Emotional Branding
Market Share Mind Share Heart Share
2011 2012 2013 2011 2012 2013 2011 2012 2013
Competitor A 50% 47% 44% 60% 58% 54% 45% 42% 30%
Competitor B 30 34 37 30 31 35 44 47 53
Competitor C 20 19 19 10 11 11 11 11 8
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Alternative Positioning Approaches
Brand Narratives / Storytelling
Brand Journalism
Cultural Branding
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Small Business Positioning• Creative, low-cost research• Focus on fewer, stronger brands• Integrated brand elements• Create buzz• Build a brand community• Secondary associations
Creativity