Summary as of 30 June 2014

Key Statistics for RSPO Complaints

Formal complaints: 47Case closed: 19; Case closed for monitoring: 5Open case: 23

Received / Under Assessment

Reviewing Member Response

Under Agreed Action Plan

Closed

Appeal/Unresolved

0 5 10 15 20 25

6

11

11

24

1

Distribution of Complaint by Current Status

Key Statistics for RSPO Complaints

37% 1

2%

1841%

1534%

25%

511%

CB credibility Burning

FPIC / NCR HCV

NPP Other

Distribution by Category/Type of Complaint

Summary as of 30 June 2014

Key Statistics for RSPO Complaints

920%

2759%

24%

24%

12%

511% Malaysia

Indonesia

France

PNG

Cameroon

Liberia

Distribution by Country of Complaint

Summary as of 30 June 2014