introduction to confirm-it an advanced, powerful appointment booking & confirmation tool
DESCRIPTION
Confirm-IT. Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate today’s business. What is Confirm-IT?. Confirm-IT is an easy-to-use, robust appointment booking and confirmation tool developed to increase PRODUCTIVITY. - PowerPoint PPT PresentationTRANSCRIPT
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Introduction To CONFIRM-IT
An advanced, powerful appointment booking & confirmation tool
…….designed to streamline and automate today’s business.
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What is Confirm-IT?What is Confirm-IT?Confirm-IT is an easy-
to-use, robust
appointment booking
and confirmation tool
developed to increase
PRODUCTIVITY
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Why Sell Confirm-IT?Why Sell Confirm-IT?
Because 50% of ALL NO-SHOWS
for appointments occur because they
are forgotten……=LO$T REVENUE
OPPORTUNITY KNOCKS
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Confirm-IT allows businesses to
increase their efficiency and
professionalism resulting in
TOTAL customer or patient care.
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Confirm-IT was designed to be
SIMPLE, AFFORDABLE and
PRACTICAL!
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Confirm-IT can remind
customers/patients of their
appointment by a telephone call,
email, text message or all three!
Why Sell Confirm-IT?Why Sell Confirm-IT?
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Reduces Missed Appointments
What Confirm-IT DoesWhat Confirm-IT Does
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Replaces Costly & Ineffective Reminder Cards & Phone Calls
What Confirm-IT DoesWhat Confirm-IT Does
99Eliminates Old Unreliable Approaches
What Confirm-IT DoesWhat Confirm-IT Does
1010Builds a Customer/Patient Database
What Confirm-IT DoesWhat Confirm-IT Does
1111Tracks Performance
What Confirm-IT DoesWhat Confirm-IT Does
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Contacts Idle and Inactive Customers/Patients
What Confirm-IT DoesWhat Confirm-IT Does
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Provides Live Service (if connected to tel. system-
dial 0 to reschedule now)
Creates Customer/Patient Profile
Creates Appointment Notes
Generates Employee Work Schedule
Cancels Appointments
What What Else Confirm-IT Does Confirm-IT Does
1414Increases BUSINESS!
What Confirm-IT DoesWhat Confirm-IT Does
THE BOTTOM LINE!
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How Confirm-IT WorksHow Confirm-IT Works
Confirm-IT consists of two components;
(1) Client software (the calendar) which
can reside on a customer provided PC
Windows 2000
VISTA
Windows XP
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How Confirm-IT WorksHow Confirm-IT Works
(2) Server software which can reside on
Confirm-IT’s own hardware OR on an
CTL VoiceSupport Lx.
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How things connect…
Customer Provided PC
with Confirm-IT
Software
CO Lines
Route
r
Etherne
t
Etherne
t
High Speed Internet
Service to ISP
WAN
Confirm-IT
Server
To make telephone
reminders
To make email/text message
reminders
How Confirm-IT WorksHow Confirm-IT Works
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Confirm-IT’s CalendarConfirm-IT’s Calendar
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How Confirm-IT WorksHow Confirm-IT WorksAppointments Booked Office Confirmed
Home Confirmed
Confirmed Email
Cell ConfirmedText Msg
ConfirmedCallouts Begin
From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555-1212. Thank you.
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When Confirming ApptsWhen Confirming Appts• CI Can detect Busy, No Anwser, Answering
Machine/Voice Mail-plays appropriate Message
• Programmable choices (1 to confirm, 2 to cancel, 3 to
repeat, 0 to reschedule)
• 4 port Dialogic Card (Multi-line & Quality Approach)
• Calendar Icons/Confirmation Report
How Confirm-IT WorksHow Confirm-IT Works
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How Confirm-IT WorksHow Confirm-IT Works
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How Confirm-IT WorksHow Confirm-IT WorksSample MessagesSample Messages
Appointment Confirmation MessageHello, this is “Business Name” calling to confirm your
appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.
Appointment Confirmation Email/Text MessageSubject: [Business Name] You have an appointment on
[Date] at [Time]. To cancel call [Phone Number] ,thank you
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Confirm-IT MessagesConfirm-IT Messages
1. Appointment Confirmation Greeting
2. Appointment Cancellation Greeting
3. Birthday Greeting
4. Business Closed Greeting
• Entire Business
• One Provider
5. Inactive
How Confirm-IT WorksHow Confirm-IT Works
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Confirm-IT MessagesConfirm-IT Messages
1. Appointment Re-Schedule
2. Notify NOW
3. Date Appointment
4. Range Appointment
5. Programmable (Future)
6.6. Text to Speech (can speak name, provider & service-Text to Speech (can speak name, provider & service-
Future)Future)
How Confirm-IT WorksHow Confirm-IT Works
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ONE DAY VIEW
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THREE DAY VIEW
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BOOKING AN APPOINTMENT
Click on an
available timeslot
under the provider you want
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BOOKING AN APPOINTMENT
Click on Save and
the appointment is booked
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Target MarketsTarget Markets
Confirm-IT offers 6 unique software
packages. They have been designed to
address numerous markets and
opportunities. Many of these sectors are
already being prospected by your sales
staff today. The Applications are:
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Confirm-IT ApplicationsConfirm-IT Applications
PERSONAL CAREPERSONAL CAREPERS
Hair
Nail
Massage
Fitness Spa
Tanning
PERSONAL CAREPERSONAL CAREPERS
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Confirm-IT ApplicationsConfirm-IT Applications
MEDICAL CAREMEDICAL CAREMEDICA
MEDICAL CAREMEDICAL CAREMEDICA
Dental
Optometry
Medical
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Confirm-IT ApplicationsConfirm-IT Applications
ANIMAL CAREANIMAL CAREANIMAL C
ANIMAL CAREANIMAL CAREANIMAL C
Grooming Veterinary Kennel
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Confirm-IT ApplicationsConfirm-IT Applications
LEISURELEISURELEISURELEISUREL
Upscale Dining
LEISURELEISURELEISURELEISUREL
Resort
Private Club
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Confirm-IT ApplicationsConfirm-IT Applications
SERVICESERVICESERVICESERVICES
Food Delivery
SERVICESERVICESERVICESERVICES
Repair Restaurant
SMB Delivery
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Confirm-IT ApplicationsConfirm-IT Applications
BUSINESSBUSINESSBUSINESSBUSINE
Utility
SMB
BUSINESSBUSINESSBUSINESSBUSINE
Accounting
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CONFIRM-IT CONFIRM-IT InstallationInstallation
Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system
or as a voice mail with a telephone system.
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CONFIRM-IT CONFIRM-IT InstallationInstallation
Example of a
page in the
Wizard
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CTL provides additional Professional Services to eliminate any installation or maintenance
concerns you may have.
CONFIRM-IT CONFIRM-IT InstallationInstallation
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Because Confirm-IT reduces
missed appointments, its
payback occurs in days!
Confirm-IT’Confirm-IT’$$ Payback Payback
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Confirm-IT’Confirm-IT’$$ Payback PaybackOK, LET’S ASSUME……
1. CI avoids just 2 missed Appointments/week
2. Each Appointment cost is $ 100.00
4. $ 200.00 X 50 weeks = $ 10,000.003. 2 Appoinments $ 100.00 = $ 200.00 week
Confirm-IT saved $ 10,000.00 in the 1st year alone! And this does not include the additonal savings from the other great features Confirm-IT provides.
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REVIEW It’s SIMPLE, PRACTICAL,
AFFORDABLE
6 Great App’s
CTL will help you!
Great sales package with
telephone system/voice
mail/Confirm-It (1 stop shop)
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Builds Customer Profile
Compliments your target
markets
Tracks Sales
NO need to Inventory-
we’ll drop ship!
It’s Recession Proof
REVIEW
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Builds & Maintains a
Customer/Patient Database
Provides Detailed Reports
Limited Competition
Replaces Costly Mailings
Increases Professionlism, Efficiency
and Productivity
REVIEW
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REVIEW Provides a Working Calendar
Does Not Impact Telephone
System, Network, Computer
Flashes the Line for Live Service
Generates employee’s work
schedule
Contacts Idle Customers/Patients
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REVIEW
Emergency Remote Notifcation to
customers/patients & employees
Birthday Notification
Fantastic Payback Model!
Offers multiple clients
EASY TO SELL
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Confirm-IT!Confirm-IT!
- Automatically reminds your
customers of their
appointment virtually
ANYTIME, ANYWHERE
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CTL Inc.375 Bridgeport AveShelton, CT 06484203-925-4266www.ctlinc.com