internship report on first woman bank
TRANSCRIPT
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INTERNSHIP REPORT
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Brief introduction of FWBL’S business Sector
First Women Bank Ltd. a commercial bank and a DFI, caters to women at all levels of economic activities - Micro, SME and Corporate, thereby enabling them to transcend their status from passive beneficiaries to dynamic agents of change.
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HISTORY
First Women Bank Limited was incorporated as a Scheduled Commercial Bank in Public Sector as
Public Company Ltd by shares on 21st November 1989 Under Companies Ordinance 1984 &
Commenced its business on 2nd December 1989 with a paid up capital of Rs. 100, 90% of which was
contributed by five leading public sector Banks of the country viz: National Bank of Pakistan, Habib Bank Limited, Muslim Bank Commercial Limited, United
Bank Limited and Allied Bank of Pakistan Limited in varying proportions and 10% had come from Federal
Government.
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MISSION
“Financially sustainable bank with a specialized focus on promoting economic prosperity and self reliance
in women of urban and rural areas”
VISION“To be the lead Bank for women, dynamic, adaptive and
responsive to their special economic needs, offering the best financial services and the best banking
practices”
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NATURE OF ORGANIZATION
Receiving Deposits Advances of MoneySafe Custody Transfer of Money General Utility Services
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BUSINESS VOLUME
“FWBL crosses Rs. 1 Billion in Profit”
Best out reach to women (loan disbursed)
Rs. 8.5 Billion
Balance sheet size/ Total Assets
Rs. 10.503 Billion
PACRA credit Rating
Long Term
Short Term
BBB+
A2
Recovery Rate 98%
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PRODUCTS AND SERVICES
Micro Financing SME Financing Business Loans For Women Education Loans for Women Personal Loans For Women First Choice First Car First Home Financial Services Desk
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PRODUCTS & SERVICES
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ORGANIZATIONAL STRUCTURE
ZARINE AZIZ (PRESIDENT)
Charmaine Hidayatullah Head of Legal & Security, EVP
Shahid Siddique Amjad Mughal Head of Finance & Planning
Shafqat Sultana Head of SME, EVP
Tauqir A. Siddiqui CIO & Head of Information Technology
Naushaba Shehzad Dy. Head Credit
Mustansir Rao Treasurer
Ferozeali Hussaini Dy. Head Risk Management Division
Mr. Abdul Ghafoor Head of HRD
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ORGANIZATIONAL HIERARCHY
BOARD OF DIRECTORS:Chairperson & president/CEO
AUDIT COMMMITTEE
EXECUTIVE COMMITTEE
ASSETS & LIABILITIES
MANAGEMENT COMMITTEE
CHIEF FINANCIAL OFFICER
COMPANY
SECRETARY
TREASURER
LEGAL ADVISOR
S
AUDITORS
TAX CONSULT
ANT
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COMPETITORS
• National Bank of Pakistan
• Habib Bank Limited
• Muslim Bank Commercial Limited
• United Bank Limited and
• Allied Bank of Pakistan Limited
• & ALL COMMERCIAL BANKS.
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MAIN OFFICES
Sindh & Baluchistan Region Imperial Court Branch – Karachi
Punjab Region Main Boulevard Branch – Lahore
Islamabad Region Blue Area Branch – Islamabad
NWFP Region The Mall Branch – Peshawar
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NUMBER OF EMPLOYEES
Number of employees in FWBL as mentioned by head of HR, Mr. Abdul
Ghafoor, is 542. The number of employee’s from 2000-2008.
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BREIF INTRODUCTION OF THE BRANCH
First Women Bank Limited, Lyari BranchB/2 38, BLOCK 2, P.E.C.H.S, Karachi
STARTING AND ENDNG DATES OF INTERNSHIP
It’s a two month internship from 17 DEC,2008 till 17 FEB, 2009
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DEPARTMENT IN WHICH I GOT TRAINING
ACOUNTS DEPARTMENT
FINANCE DEPARTMENT
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FINANCE & ACCOUNTING OPERATION
ACCOUNTING OPRATIONS: Accounts : PLS & Current Cash: Remittance, DD, TT , MT & Pay order Reconciliation of PAK Account: Clearing: Inward Clearing & Outward learningDaily Position of the BankDaily Voucher Posting
FINANCE OPERATIONS: Receive demand deposits and pay customers' checks drawn against them, and
operate Automated Teller Machines (ATMs); Receive time and saving deposits, issue negotiable orders of withdrawal
(NOWs), and pay interest thereon, as well as provide automatic transfer services for funds from saving accounts to cover checks;
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DETAILED DISCRIPTION OF THE PROJECT ASSIGNED
DAILY PROJECTS: Daily position of Branch “SBP data” Posting of cheques Inward clearing Outward clearing Letter writing Drafting of different statements.
WEEKLY: Weekly SBP data
ONE TIME ASSIGNMENT: Posting of Loans in ECIB “Electronic Credit Information Bureau” (I have
learned)
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CRITICAL ANALYSIS
Horizontal analysis&
Vertical analysis
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SWOT AnalysisSTRENGTH:• BRAND NAME• HUGE NETWORK • MARKET SHARE WEEKNESSES:• Focuses to women’s mainly• Less number of branches comparatively• It appears that the bank has shortage of staff• Bank's advertisement policy appeared to be less attractiveOPPORTUNITY:• Competitor going bankrupt • Broadband technology has been installed in the area THREAT:• Existing product becoming unfashionable or unpopular• Large and increasing competition
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Recommendations for improvement
On the basis of the conclusions drawn, the recommendations are presented below:
1. The bank need to increase its staff.2. The bank need to appoint more professional staff.3. The branch network of the bank in the country need to be
increased.4. More range of loans need to be introduced.5. The bank need to strengthen its advertisement policy.6. The facilities for the lady customers need to be increased.7. More modern techniques of banking need to be implemented
by the bank.8. The target market research to be made effective.
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CONCLUSION