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Page 1: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

Intelligent Hotel Management

Page 2: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

Gibson Hotel Management, Inc., based in Knoxville, Tennessee, is an award winning and privately held hotel management, investment, and hotel development company. We pride ourselves on possessing a lengthy track record of success in addition to espousing the values of integrity, experience, and discipline. As a vertically integrated hospitality company, we leverage our strategic relationships with worldwide industry leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotel Group to create value for our investors, team members, and the communities in which our hotels have a presence.

We understand that any venture worth pursuing calls for a diverse team of talented and driven professionals working together to achieve bigger goals than any single individual could accomplish. Our leadership team believes that successful businesses call for systematic strength, from the process of forming strategic initiatives and engaging in site selection, through thoughtful design and construction, pre-opening marketing campaigns, deploying skilled managerial talent, and providing strong corporate leadership. We consistently reach our goals through applying our management, development, and investment services on a selective and strategic basis in markets nationwide.

About Gibson Hotel ManagementOur primary goal is to participate in value creating endeavors for our lodging partners, investors, guests, and team members.

Page 3: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

Michael Gibson’s story in the hospitality industry is one of hard work, honesty, and ethical progression. Starting as a restaurant cook, Michael found his passion for the hospitality industry while gaining invaluable experience only offered to those who begin at the bottom of the ladder. He went on to open over forty upscale restaurants in Tennessee, Texas, and California.

In his transition from restaurant to hotel management, Michael worked as a General Manager, Asset Manager, and Regional Manager of Marriott, Hilton, and InterContinental Hotel Group Brands. He became Vice President of Operations and Development for Carlisle Hospitality Group and a District Director for Food & Beverage Operations at InterContinental Hotel Group’s Corporate headquarters. Michael also served in a leading position within concept development at InterContinental Hotel Group’s corporate offices.

In 2000, Michael created Gibson Hotel Management, Inc., with a core philosophy of Servant Leadership. He oversees all operations, development, and acquisition activities, serving as the bedrock for the company’s ethos. In doing so, Michael has gained a reputation for his ability to create mutually rewarding relationships, motivate company associates, and think outside the box in order to forge “win-win” solutions.

Michael Gibson and Gibson Hotel Management, Inc. has been recognized numerous times by Marriott, Hilton Worldwide, and InterContinental Hotel Group for developing and operating award winning hotels. Within these world-renowned franchises, Michael has overseen the management, development, and acquisition of premium hotel brands such as Hampton Inn & Suites, Hilton Garden Inn, Holiday Inn Express, Holiday Inn (full service), Fairfield Inn & Suites by Marriott, SpringHill Suites by Marriott, and Courtyard by Marriott.

Michael earned the American Hotel & Lodging Association Award for Tennessee (2012), and was also the Tennessee Hotelier of the Year (2011). Under Michael’s leadership, GHMI has been recognized as a Top Hotel Management Company (2012 & 2013). Further, he has served as the Chairman and President of the Tennessee Hotel & Lodging Association, Chairman of the Governor’s Tourism Conference, and Director for the Knoxville Tourism Alliance.

Michael remains heavily engaged in community initiatives, with a special focus on the Wounded Warrior Project. This endeavor takes a holistic approach to serving soldiers and their families in order to foster a well-adjusted generation of wounded service members. He has also served as Chairman of the Tennessee Education and Award Committee.

Meet Michael GibsonFounder & Chief Executive Officer

OUR TEAMMichael GibsonCEO & Founder

Robert WebsterPresident & Chief Operating Officer

Joe GriecoExecutive Vice President of Operations & Development

Kari BlakneyChief Financial Officer

Dennis FosterDirector of Facilities & Hotel Engineering

Alicia BersinDirector of Purchasing & Special Projects

Melissa PomaDirector of Human Resources

Page 4: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

Our Core Objectives

Consistently recruit, mold, and enable leaders in hospitality management and development. The fruits of our labor are evident in our ability to grow and generate favorable returns for our partners & investors across challenging economic cycles.

TALENTExpand our partnership with Marriott, Hilton, and IHG in growing markets.

Strategically develop and acquire premium branded hotels.

GROWTH

FOCUS

Consistently deliver strong returns to our network of investors.

Establish, maintain, and strengthen relationships with partners, lenders, and associates.

ROI

RELATIONSHIPS

SOCIAL RESPONSIBILITYAt Gibson Hotel Management & Development Inc., we believe in helping when we can,

where we can. We support volunteering in our community for the advancement of education, technology, and assisting those in need. Our commitment to charitable

organizations is rooted in our organization’s ethical foundation. Participating in community improvement endeavors is considered a civic duty.

Page 5: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

GHMI provides full-service property management, as well as a wide menu of culture and consulting services. We are driven and committed to formulate the best possible solutions for staff and management. Our culture style sets us apart from the standard solutions - we care about employee growth, bottom line improvement and asset management. Our hotel owners and lenders validate our worth as a hospitality management company.

GHMI properties consistently perform above the industry benchmarks. We attribute that success to our overall culture within our management strategy of promoting internal employee growth, continuously striving for bottom line improvement and providing superior asset management. This culture of providing exceptional service to our owners and lenders that separates us from the other hotel management companies.

We Are A Full-service Hospitality Company

Exceptional Associates

Outstanding Service Day In and Day Out with Award Winning Hotels

Strong Financial Returns for Owners and Lenders

Asset Protection Programs are Monitored

Dynamic Growth Potential in Future New Build Developments, Acquisitions, and Repositioning Opportunities

We are Seasoned Specialists in Hotel Management and Hotel Acquisitions and we work for our investors, our employees and our guests.

Page 6: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway
Page 7: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

GHMI provides a proven track record of effective, cost-efficient systems for hotel and restaurant project management and the development of new properties or repositioned hotels ... from initial design through critical paths to move-in coordination. We offer professional expertise in planning and layout of a new build project, without the requirement for costly outside consultants. If you require additional consultation services, our expertise and existing partnerships with industry experts will serve to keep this expense at a minimum.

Whether a new build or the conversion of an existing property, GHMI provides forecasting for future performance and works “boots on the ground” with property owners and managers from project conception design through the daily operation of properties.

STRUCTURE & SIZEGibson Hotel Management, Inc. is a strategically sized operation which has the capacity to effectively operate premium branded hotels nationwide. We pride ourselves in providing intimate attention to each property in our portfolio, while simultaneously benefiting our partners by participating in purchasing programs that typically only larger management companies were able to capitalize on. We pride ourselves in having assembled a lean organization which is able to cut through the red tape and deliver quality, optimized results.

Our fully integrated hotel investment & management platform allows us the opportunity to not only deliver third party management services, but to lead with authority on matters related to development and investment. As developers and owners of premium branded assets, we are able to view the investment from a macro level and from an asset specific perspective.

Experts in Hotel and Restaurant Project Management

Page 8: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

BAYMONT INN & SUITES 209 Market Place BlvdKnoxville, TN 37922122 Rooms865-5647444

BEST WESTERN PLUS 130 Cracker RdMorristown, TN 37813423-587-2400112 Rooms

COURTYARD BY MARRIOTT 141 Furrow WayAlcoa, TN 37701865-977-833395 Rooms

COURTYARD BY MARRIOTT 6738 NW Loop 410San Antonio, TX 78238210-647-410096 Rooms

COMFORT SUITES 152 Hospitality BlvdManchester, TN 37355865-977728-130177 Rooms

FAIRFIELD INN & SUITES 1200 Sam’s StreetCookeville, TN 38506931-854-105081 Rooms

FAIRFIELD INN & SUITES 5400 Weston RoadEvansville, IN 47712812-429-0900110 Rooms

FAIRFIELD INN & SUITES 3078 Hamilton PlaceJohnson City, TN 37604423-900-864090 Rooms

FAIRFIELD INN & SUITES 3620 Outdoor Sportsman PlaceKodak, TN 37764865-933-303391 Rooms

FAIRFIELD INN & SUITES 800 Salem DriveOwensboro, KY 42303270-688-888797 Rooms

HAMPTON INN 9128 Executive Park DriveKnoxville, TN 37923865-693-1101175 Rooms

HAMPTON INN 10505 East FreewayHouston, Texas 77029713-997-818189 Rooms

HILTON GARDEN INN 216 Peregrine WayKnoxville, TN 37922865-690-6511118 Rooms

HILTON GARDEN INN 2383 Coastal Grand CircleMyrtle Beach, SC 29577843-839-1200112 Rooms

HOLIDAY INN EXPRESS 130 Associates BlvdAlcoa, TN 37701865-981-900880 Rooms

Hotel Directory

Page 9: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

SPRINGHILL SUITES 8876 Old Lee HighwayCollegedale, TN 37363423-301-5669106 Rooms

SPRINGHILL SUITES 120 Christmas Tree LanePigeon Forge, TN 37863865-453-4514112 Rooms

TOWNEPLACE SUITES 1250 Sam’s StreetCookeville, TN 38506931-548-095091 rooms

HOLIDAY INN 9134 Executive Park DriveKnoxville, TN 37923865-693-1011 225 Rooms

HOLIDAY INN EXPRESS 3526 Outdoor World DriveKodak, TN 37764865-933-008791 Rooms

HOLIDAY INN EXPRESS 111 Hospitality BlvdManchester, TN 37355931-728-938380 Rooms

HOLIDAY INN EXPRESS 7520 Conner RoadPowell, TN 37849865-938-380079 Room

LAQUINTA INN AND SUITES 3593 Ross Clark CircleDothan, Al 36303334-793-9090122 Rooms

NEW DEVELOPMENTS AND PROJECTS FAIRFIELD INN & SUITESDuncan, SC

FAIRFIELD INN & SUITESFlorence, Kentucky

FAIRFIELD INN & SUITESPigeon Forge, TN

TOWNPLACE SUITESOak Ridge, TN

HOME2Louisville, KY

Page 10: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

HILTON GARDEN INN MYRTLE BEACH/COASTAL MALL, SC

Received 10th Consecutive Outstanding Quality Assurance Evaluation

Received 3 Hilton Garden Inn “Success” Awards

Received Trip Advisor Certificate of Excellence 3 years in a row

2012 Outstanding Quality Assurance Designation

HILTON GARDEN INN KNOXVILLE, TN

Trip Advisor Excellence Award

Trip Advisor Green Leaf Silver Award

Hilton Outstanding Award

2006 Ramp Up Award for new hotel development

HAMPTON INN BY HILTON WEST KNOXVILLE, TN

Hilton Excellent in Quality Awards

Hilton Circle of Excellence Awards

Hilton Wall of Fame Awards

HOLIDAY INN EXPRESS AND SUITES HOTEL KODAK, TN

Winner of the 2012, 2016 IHG Torchbearer Award

Received the IHG Quality Excellence Award

Received the 2015 & 2016 Trip Advisor Awards

Received the IHG 2015 Winning Metrics Award

The 2015 Sevier County Housekeeping Champions Tournament Winner

FAIRFIELD INN & SUITES COOKEVILLE, TN

Received the Marriott 2014 Silver Award

Received the Marriott 2013, 2010, 2009 Platinum Award

Received the Marriott 2012 Gold Award

Received the Marriott 2011 Diamond Award

FAIRFIELD INN & SUITES KODAK, TN

Received the Marriott 201 3 & 2014 Silver Award

RECENT HOTEL MANAGEMENT AND DEVELOPMENT AWARDS & RECOGNITION

Page 11: Intelligent Hotel Management - Gibson Hotelsmgibsonhotels.com/Gibson Hotel Management Digital Brochure.pdf · Knoxville, TN 37923 865-693-1101 175 Rooms HAMPTON INN 10505 East Freeway

FAIRFIELD INN & SUITES OWENSBORO, KY

Received the Marriott 2012 & 2013 Silver Award

Received the Marriott Gold Award 2014

THE COURTYARD BY MARRIOTT ALCOA, TN

Marriott Silver Award 2015

C. MICHAEL GIBSON

2012 State Leadership Award from the American Hotel and Lodging Association

2001 Industry Leadership Award Tennessee Hospitality Council Education Council

THE COMFORT SUITES MANCHESTER, TN

2012, 2013, 2014 Trip Advisor Traveler’s Choice Award

2012 Choice Gold Award (presented to properties in the Top 10% of their Brand)

THE BAYMONT INN & SUITES KNOXVILLE, TN

Best of Baymont Award Winner from Wyndham

Trip Advisor Certificate of Excellence

FAIRFIELD INN MARRIOTT ALCOA AIRPORT

Jan-June 2008 Platinum Award for Guest Satisfaction

IHG Holiday Inn Express Dayton, TN

2007 Newcomer of the Year Award for new hotel development

2006-2007 Element Westin Preferred Management Company

IHG HOLIDAY INN EXPRESS ALCOA, TN

2000 Newcomer of the Year Award for new hotel development

HOLIDAY INN EXPRESS KNOXVILLE, TN

1999 Newcomer of the Year Award

HOLIDAY INN HOTEL

1989 Cooper Companies Superior