infosys technologies ltd
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Infosys Technologies Ltd. was started in 1981 by seven people with US$ 250. Today, we are a global
leader in the "next generation" of IT and consulting with revenues of over US$ 4.8 billion
Infosys defines, designs and delivers technology-enabled business solutions that help Global
2000 companies win in a Flat World. Infosys also provides a complete range of services by
leveraging our domain and business expertise and strategic alliances with leading technology
providers.
Our offerings span business and technology consulting, application services, systems integration, product engineering, custom
software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and
business process outsourcing.
Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the
industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking
work to the location where the best talent is available, where it makes the best economic sense,
with the least amount of acceptable risk.
Infosys has a global footprint with 63 offices and development centers in India, China, Australia, the
Czech Republic, Poland, the UK, Canada and Japan. Infosys and its subsidiaries have 114,822
employees as on June 30, 2010.
Infosys takes pride in building strategic long-term client relationships. Over 97% of our revenues
come from existing customers
Vision
"To be a globally respected corporation that provides best-of-breed business solutions,
leveraging technology, delivered by best-in-class people."
Mission
"To achieve our objectives in an environment of fairness, honesty, and courtesy towards our
clients, employees, vendors and society at large."
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Values
We believe that the softest pillow is a clear conscience. The values that drive us underscore our
commitment to:
Customer Delight: To surpass customer expectations consistently
Leadership by Example: To set standards in our business and transactions and be an
exemplar for the industry and ourselves
Integrity and Transparency: To be ethical, sincere and open in all our transactions
Fairness: To be objective and transaction-oriented, and thereby earn trust and respect
Pursuit of Excellence: To strive relentlessly, constantly improve ourselves, our teams,
our services and products to become the best
A Magnet for the Best Global Talent
Fortune magazine identified Infosys among the top companies that "inspire, nurture and empower a
new generation of global leaders." We are committed to remain among the industry's leading
employers.
Quality Focus
'In God we trust, everyone else must come with data' is an oft-heard phrase at Infosys. We
constantly benchmark our services and processes against globally recognized quality standards.
Our certifications include SEI-CMMI Level 5, CMM Level 5, PCMM Level 5, TL 9000 and ISO
9001-2000. In February 2007, Infosys BPO was certified for eSCM level 4.0, the eSourcing
Capability Model for Service Providers developed by a consortium led by Carnegie Mellon
University's Information Technology Services Qualification Centre.Read
Innovation, Speed and Excellence in Execution
We were one of the first companies to develop and deploy a global delivery model and attain
SEI-CMMI Level 5 certification our offshore and onsite operations. We manage growth by
investing in infrastructure and by rapidly recruiting, training and deploying new professionals.
We have 63 global development centers, the majority of which are located in India. We also have
development centers in Australia, Canada, China, Japan, Mauritius, and at multiple locations in
the United States and Europe.
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Industry Leadership
Our history is marked by a series of firsts. We were the first Indian company to list on a US
stock exchange and the first Indian company to do a POWL in Japan. In December 2006, we
became the first Indian company to be added to the NASDAQ-100 index and became the only
Indian company to be part of any of the major global indices. We were recently listed on The
Global Dow. Infosys was also ranked No. 14 among the most respected companies in the world
by Reputation Institute's Global Pulse 2008. We were also listed on Forbes' Asian Fabulous 50
for the fourth consecutive year. Infosys is also a five-time Global MAKE Winner and one of
only two Indian companies amongst global leaders to have won the award in 2008.
Our services and business solutions are strengthened by alliances with leading technology
partners.
We recommend technologies to the client based on what is best for the client. We do not solicit
or accept influence or marketing assistance fees from any of our alliance partners.
In a marketing alliance, Infosys and the alliance partner jointly deliver business solutions which
leverage our industry, functional and technical expertise, Global Delivery Model and the alliance
partner's technology and services.
In a technology alliance, Infosys works with an alliance partner to build business and technical
competency in the alliance partner's technology through training, engagement with the alliance
partner's technical support and development teams besides the development of tools and
methodologies at Infosys' Centers of Excellence.
History
Established in 1981, Infosys is a NASDAQ listed global consulting and IT services company
with more than 114,000 employees. From a capital of US$ 250, we have grown to become a US$
4.8 billion company with a market capitalization of approximately US$ 33 billion.
In our journey of over 29 years, we have catalyzed some of the major changes that have led to
India's emergence as the global destination for software services talent. We pioneered the Global
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Delivery Model and became the first IT company from India to be listed on NASDAQ. Our
employee stock options program created some of India's first salaried millionaires.
Read more about the defining moments in Infosys' history.
Milestones
2009
Infosys selected as a member of The Global Dow
Employee strength grows to over 100,000
2008
Infosys crosses revenues of US$ $ 4.18 billion
Annual net profits cross US$ 1 billion
2007
Infosys crosses revenues of US$ 3 billion. Employees grow to over 70,000+
Kris Gopalakrishnan, COO, takes over as CEO. Nandan M. Nilekani is appointed Co-
Chairman of the Board of Directors
Opens new subsidiary in Latin America
Reports Q2 revenue of over US$ 1billion
2006
Infosys celebrates 25 years. Revenues cross US$ 2 billion. Employees grow to 50,000+
N. R. Narayana Murthy retires from the services of the company on turning 60. The
Board of Directors appoints him as an Additional Director. He continues as Chairman and Chief
Mentor of Infosys
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2005
Records the largest international equity offering of US$ 1 billion from India
Selected to the Global MAKE Hall of Fame
2004
Revenues reach US$ 1 billion
Infosys Consulting Inc. is launched
2003
Establishes subsidiaries in China and Australia
Expands operations in Pune and China, and sets up a Development Center in
Thiruvananthapuram
2002
Touches revenues of US$ 500 million
Nandan M. Nilekani takes over as CEO from N.R. Narayana Murthy, who is appointed
Chairman and Chief Mentor
Opens offices in The Netherlands, Singapore and Switzerland
Sponsors secondary ADS offering
Infosys and the Wharton School of the University of Pennsylvania set up The Wharton
Infosys Business Transformation Awards (WIBTA)
Launches Progeon, offering business process outsourcing services
2001
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Touches revenues of US$ 400 million. Opens offices in UAE and Argentina, and a
Development Center in Japan
N. R. Narayana Murthy is rated among Time Magazine/CNN's 25 most influential
businessmen in the world
Infosys is rated as the Best Employer by Business World/Hewitt
2000
Touches revenues of US$ 200 million
Opens offices in France and Hong Kong, a global development center in Canada and UK,
and three development centers in the US
Re-launches Banks 2000, the universal banking solution from Infosys, as Finacle™
1999
Touches revenues of US$ 100 million. Listed on NASDAQ
Infosys becomes the 21st company in the world to achieve a CMM Level 5 certification
Opens offices in Germany, Sweden, Belgium, Australia, and two development centers in
the US
Infosys Business Consulting Services is launched
1998
Starts enterprise solutions (packaged applications) practice
1997
Opens an office in Toronto, Canada
Infosys is assessed at CMM Level 4
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1996
The Infosys Foundation is established
1995
Opens first European office in the UK and Global Development Centers at Toronto and
Mangalore. Sets up e-Business practice
1994
Moves corporate headquarters to Electronics City, Bangalore. Opens a Development
Center at Fremont
1993
Introduces Employee Stock Options (ESOP) program
Acquires ISO 9001/TickIT certification
Goes public
1987
Opens first international office in Boston, US
1983
Relocates corporate headquarters to Bangalore
1981
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Infosys is established by N. R. Narayana Murthy and six engineers in Pune, India, with
an initial capital of US$ 250
Signs up its first client, Data Basics Corporation, in New York
Awards
Infosys has consistently been honored by customers, industry bodies, media and other
influencers. The following are among the recognitions we received over the past year:
Infosys was ranked among the top 50 most respected companies in the world by Reputation
Institute’s Global Reputation Pulse 2009. We have been voted the 'Most Admired Indian
Company' in The Wall Street Journal Asia 200 for 10 years in a row since 2000. We won Sears
Holding Corporation's Partners in Progress award for the second consecutive year. We also won
HDS' Diamond Award for 'Best Virtualization Strategy' and Platinum Award for 'Best Green
Strategy for a Data Center'. Infosys was also listed in the Most Admired Knowledge Enterprises
(MAKE) 2008 study and Forbes' Asian Fabulous 50 for the fourth consecutive year. We were
ranked among the 'Best Companies for Leaders' in a survey by Bloomberg BusinessWeek and
Hay Group in 2009, 'India's Best Companies to Work For - 2009' in a survey by the Great Place
to Work® Institute and conferred with the NASSCOM gender inclusivity award. Asset magazine
acclaimed our Corporate Governance, acknowledging our corporate policies and practices as
among the best in the industry.
2010
Infosys BPO was recognized for outsourced services delivery at the Shared Services &
Outsourcing Network (SSON) 2010 North American and Australasian Shared Services Excellence Awards.
Infosys was voted the best company in management, corporate governance, investor
relations, and corporate social responsibility (India) in a FinanceAsia magazine survey
Infosys ranked second in The International Association of Outsourcing Professionals 'Global
Outsourcing 100'
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Infosys BPO wins the "Most Dynamically Developing BPO Center in Poland" award from Forbes
Magazine
Infosys ranked among 'Best Companies for Leaders'
Infosys ranked among the best in investor relations in APAC region
Infosys wins award for the 'Best investor relations by an APAC company in the US market'
Infosys BPO wins "BPO Organization of the Year" and "Fun at Work" awards from Stars
of the Industry
Infosys has been voted in The Asset Triple A Corporate Awards - Gold Award for
Investor Relations in Technology in USA
Infosys, the most sought-after company in India: Business Today Survey
Infosys wins American Society for Training & Development (ASTD) award for excellence in inclusivity
2009
Independent Research Firm Names Infosys as a Leader Among Oracle Service Providers
Infosys among Asia's Most Admired Knowledge Enterprises
Infosys Honored with Oracle Titan Partner Award at Oracle® OpenWorld 2009
Infosys’ Siebel Business Process Testing Solution Named "Partner Solution Offering of the Year" at
HP Software Universe 2009
Infosys Named as a Top Supplier for Sears Holdings Corporation
Independent Research Firm Names Infosys as a Leader in SAP Implementation
Infosys BPO Bags Excellence Award for Diversity Hiring Initiatives
Infosys BPO Receives e-SCM-SP Capability Level 5 Certificate from Carnegie Mellon
University's ITSqc
Infosys Cited as a Leader in North American SOA Systems Integration Services Market by Independent
Research Firm
Infosys BPO receives "positive" rating in leading analyst firm's Comprehensive Finance and
Accounting Business Process Outsourcing MarketScope report
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Infosys listed on Forbes' Asian Fabulous 50 for the fourth consecutive year
Infosys ranked among the greenest brands in India
Infosys in 'India's Best Companies to Work For' : Survey by Great Place to Work® Institute
Infosys in Fortune's 100 fastest-growing companies
Infosys, the most admired Indian company: Wall Street Journal survey
Infosys, the Best Outsourcing Partner: Waters Rankings 2009
Infosys has received the highest rating on corporate governance by ICRA
Infosys was ranked among the top 50 most respected companies in the world by Reputation
Institute's Global Reputation Pulse 2009
Infosys listed among best companies for leaders by Hay Group and Chief Executive Magazine
Infosys is the sole Indian IT services company to be featured in the Top 25 of BusinessWeek’s
InfoTech 100
Infosys received the distinction of having one of the 'Best Ranked Online Annual Reports
in Greater China & Asia/Pacific' at IR Global Rankings 2009
2008
Infosys, the Best Outsourcing Partner: Waters Rankings 2008
Infosys selected as a member of The Global Dow
Infosys BPO recognized at the Asia Business Continuity Awards
Infosys BPO recognized at the Six Sigma Global Summit
Infosys receives "positive" rating in leading analyst firm's Remote Support & Monitoring
Services' MarketScope reports
Infosys BPO wins special award at the 2008 NOA Awards
Infosys Cited as a Leader in Oracle Implementation Services by Independent Research Firm
Infosys Australia achieves enhanced CMMI Level 5 quality standard
Infosys wins the Most Admired Knowledge Enterprises (MAKE) award
Infosys wins first-ever RMMY award for customer relationship management
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Infosys and Infosys BPO honored at the Software Technology Parks of India (STPI) and
Karnataka State IT Exports Awards
Infosys wins HDS Diamond Award for 'Best Virtualization Strategy' and Platinum Award for 'Best
Green Strategy for a Data Center'
Infosys wins the NASSCOM gender inclusivity award
The Asset magazine acclaims Infosys' Corporate Governance
Infosys BPO wins the Global Six Sigma award
Infosys BPO wins 'Group Excellence in Business Continuity Management' award at the Asia Business
Continuity Awards 2008
Infosys Annual Report 2008 wins LACP Platinum award
Infosys wins Sears Holding Corporation's Partners in Progress award for the second
consecutive year
Infosys BPO awarded Provider of the Year 2008 award in the Large Enterprise Category by FAO
Today
Infosys wins two Banker Technology Awards for its exceptional work in wholesale and capital
markets
Three of Infosys BPO's top-level executives named in FAO Today's Global Superstars List now
in its fourth
Infosys wins Eastman Chemical's Supplier Excellence Award for the second consecutive year
Infosys BPO receives COPC-2000 CSP Standard Version 4.1 Certification for selected client programs -
in the telecom order entry and order validation processes
Infosys BPO receives "Positive" Rating in leading analyst firm's Comprehensive Finance and
Accounting Business Process Outsourcing Market Scope Report
Infosys ranked No. 14 among the most respected companies in the world by Reputation Institute's
Global Pulse 2008
Infosys wins award for best investor relations by an APAC company in the U.S. market at IR Magazine
U.S. Awards 2008
Infosys received the Boeing Performance Excellence Award (BPEA) from The Boeing Company for a
12-month gold-level performance
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Infosys received the '2007 Vendor of the Year' award from Ameriprise Financial
The International Association of Outsourcing Professionals (IAOP) named Infosys in its
'2008 Global Outsourcing 100'
IAOP, in association with Fortune magazine, inducted N. R. Narayana Murthy and
Nandan M. Nilekani, co-founders, Infosys, into 'The Outsourcing Hall of Fame'
Infosys wins Investor Relations Global Rankings 2008 awards in APAC categories
Infosys Cited as a Leader in SAP Implementation Services by Independent Research Firm
Infosys moved up to No. 14 on FinTech 100, an international annual listing of the top 100
global application and service providers to the financial services industry
Infosys entered the Balanced Scorecard Hall of Fame for Executing Strategy on the
strength of its innovative strategy planning and execution capabilities
Infosys was honored with the Sharpening Brand and Competitive Differentiation
Marketing Excellence Award from the Information Technology Services Marketing Association
(ITSMA) for its success in shifting its perception from a provider of offshoring services to that of
a partner that helps companies reshape their businesses in a flattening world
2007
Infosys becomes the first Indian company to win Nielsen Norman Group's Intranet Design
Annual Award
Infosys receives Balanced Scorecard Hall of Fame Award for Executing Strategy
Infosys Ranked 14 in FinTech 100
Infosys BPO conferred Provider of the Year award by FAO Today
Infosys Awarded Best-In-Class ITSMA Marketing Excellence Diamond Award
BT and Infosys Awarded National Outsourcing Association's Innovative Outsourcing Project of
the Year
Infosys Positioned in the Leaders Quadrant for European Offshore Application Services Pages
Infosys Ranked No.1 offshore service provider in securities processing BPO
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Infosys Positioned in the Leaders Quadrant for North American Offshore Applications
Services Pages Magic Quadrant
Infosys Consulting Co-Founder Named to Consulting Magazine’s Top 25 Consultants
Infosys Named Wachovia's "IT Vendor of the Year"
Infosys Receives the Highest Score in Strategy in Forrester Research's Report on the
Applications Outsourcing Market
Finacle from Infosys positioned in the Leaders Quadrant in the Magic Quadrant for
International Retail Core Banking Solutions
Infosys received the '2007 Vendor of the Year' award from Ameriprise Financial
Infosys wins NASSCOM-India Today Woman Corporate Award for excellence in gender inclusivity
Infosys wins Global MAKE award for the fourth year
Infosys in Fortune's Top 10 Companies for Leaders
Waters readers name Infosys as Best Outsourcing Partner
Bloom Group: Infosys.com, a prospect-friendly website
The Reputation Institute: Infosys, a globally respected company
Infosys in Dun & Bradstreets Top Indian IT Companies 2007
Won the Export Excellence Award in the Services Category from the Federation of
Karnataka Chambers of Commerce & Industry
Etihad Airways receives industry honors for web strategy implemented by Infosys
Infosys Named "Best Outsourcing Partner" in Waters Rankings Survey
Forrester names Infosys a Leader in Global IT Infrastructure Outsourcing
Infosys Named Royal Bank of Scotland Group's 2007 "Best Technology Supplier"
Infosys Receives Two "Partner in Progress" Awards from Sears Holdings Corporation
Infosys won the poll for the New Age Employer of Choice Award 2007 conducted by
CNBC TV18, CNBC Awaaz and Moneycontrol.com
British Telecom and Infosys were awarded the National Outsourcing Association (NOA)
award for Innovative Outsourcing Project of the Year 2007
Infosys Annual Report wins LACP Silver Award
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Infosys wins the 2007 Optimas Award in the "Global Outlook" category
Sustainability
Infosys began its journey in India's business environment in the 1980s, in an era when endless
red tape was imposed on the private sector. In this environment, building a company whose long-
term objectives included operational longevity, high ethical standards and global respect
demanded commitment to a core set of values. For Infosys, these values focus on instilling trust
in our relationships with all stakeholders, including employees, investors, clients, society and the
communities in which Infosys operates.
At Infosys, we believe that we must develop trust with the communities in which we
operate to achieve longevity as a corporation. Through the Infosys Foundation, which receives a
grant every year from Infosys (the last year's grant was US$ 3 million) we contribute to
betterment of healthcare (hospitals, infrastructure), education (books, scholarships, refurbishment
of infrastructure) and skills
Infosys emphasizes its commitment to investors through stringent corporate governance.
Infosys was also among the first Indian companies to voluntarily comply with the US Generally
Accepted Accounting Principles (GAAP) and now provides financial results in the GAAP of six
countries
With employees from over 70 nationalities, Infosys has built an enduring value system
based on openness, honesty, fairness and transparency, which has earned us the confidence and
trust of our clients. We enjoy +95% customer retention
Infosys has built one of the largest corporate education centers in the world. This
'finishing center', with an annual capacity of 15,000, provides engineering graduates who aspire
to be employees with the equivalent of a Bachelor of Science degree in Computer Science from
an American university
Learn more about our initiatives to preserve arts and culture, encourage talent, support education
and healthcare, create a sustainable culture of caring for the environment, and provide impetus to
tomorrow's global companies.