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How well your network and applications perform depends on how well you know your users

Copyright © 2014 Dimension Data

In a user-centric computing world, weak user experience means low productivity

There’s a disconnect between network performance management and application delivery on the one hand, and user roles and new work styles on the other

Users expect performance management mechanisms to be in place everywhere on the infrastructure to allow them to work in a consistent way, from anywhere. But everything in today’s computing environment is in a state of flux … how do organisations make that happen?

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Copyright © 2014 Dimension Data

Understand your user’s needs and behaviour

It’s important to analyse the type of data that the user’s applications need, whether simple or complex, as well as how that data is accessed

It’s all about context, the network needs to grasp the context of the request for data so that it can manipulate or direct the data in the appropriate way

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Copyright © 2014 Dimension Data

Gain intelligence before implementing tools

In an ideal world, the correct version of applications are accessed by the correct types of devices … understanding the data and the application usage behind the steps you take to better manage performance is crucial

It’s important to strategise performance management and application delivery around the user and user experience, in addition to the network and the applications

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Copyright © 2014 Dimension Data

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