how to change the learning landscape
TRANSCRIPT
How do we change the learning landscape?
Sarah Davies
Lawrie Phipps
Peter Chatterton
Will Allen
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 3
The Changing learning landscape
Enablers
StrategicConversations
Criticalfriendships
Leadershipand management
at all levels
Multi-agency partnership
Students
Senior managers
Academic Heads
Student Leaders
Educational development
Technology professionals
Academic practitioners
Multi-level engagement
» Strategy and leadership
» Students
» Programme design and delivery
» Professional support services
» Staff capabilities and development
» Change management approaches
» Technology
Seven key themes emerged
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 4
» Leaders recognise the importance of TEL, but there is a lot of variation in institutions around how learning and teaching strategies relate to technology and what statements such as “excellent learning experience” mean to lecturers at the chalkface
» There is recognition of the rapidly changing nature of technology, for example the rise of mobile
» “Consistency” was not mentioned in rhetoric by leaders
Strategic importance of Technology Enhanced Learning
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 5
» An over-riding complaint from students is about inconsistencies in staff use of TEL and staff digital literacy practices. However, there is no evidence that what “consistency” means in practice has been fully explored – care needs to be taken when defining consistency
» Students like mobile access
» Students like to see the benefits of technology, i.e. not being used for the sake of it
» All students emphasised that they like face to face contact
Students
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 6
» Inconsistent staff practices and skills. Inconsistent staff approaches to programme design and delivery (including inconsistency between modules) can lead to both raised student expectations and complaints about inconsistent practices
» Most cited barriers for staff not using TEL include workload, capabilities and confidence
» It is mostly unclear how digital literacies fit into programmes
Programme design and delivery
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 7
» Staff often have difficulty understanding and making meaning of top-level strategiese.g. “excellent teaching”, “outstanding graduates”
› These need to be “translated” into more meaningful statements
» Recognise the need for professional help in bringing about change
» Staff and students need more powerful and persuasive arguments for the benefits of TEL/digital literacies
Change Management Approaches
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 8
What are your barriers to making changes to the learning landscape?
What are your enablers to making changes to the learning landscape?
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 10
Available now
How do you change the learning landscape?
What Jisc does
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 11
Does 4 things…
Providing and developing a network infrastructure and
related services that meet the needs of the UK research and
education communities
Supporting the procurement of digital content for UK education and research
Our network of national and regional teams provide local
engagement, advice and support to help you get the
most out of our service offer
Our R&D work, paid for entirely by our major funders, identifies
emerging technologies and develops them around your
particular needs
Jisc does 4 things…
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 12
Our work in this area includes:
» Security
» Connectivity
» Access and identity management
» Procurement
» Cloud
» Internet and IP services
» Telecoms
» Videoconferencing
Our work in this area includes:
» Journals
» e-books
» Maps and geospatial data
» Learning and teaching resources
» Resource discovery
» Film and images
» Repositories
In this area we provide:
» A single point of contact through a dedicated account manager
» Subject specialists
» Communities of practice and peer networking
» Local stakeholder for a
» Training
» A range of online and face to face events (eg Digifest, Networkshop)
We are currently running 34 R&D projectsincluding the following topic areas:
» Collaboration
» Curation and preservation
» Data and analytics
» Digital literacy
» E-learning and VLEs
» Libraries
» Open access
» Research and research data
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 13
Jisc across the UK
How we engage with you…
With dedicated local staff and access to a team of subject specialists, you can access and make best use of Jisc's products and services
tailored for colleges, universities and skills providers in your region as well as the ability to attend national/regional conferences.
Alyson DaceyHead of Jisc WalesT 0203 819 8254E [email protected]
Jason Miles-CampbellHead of Jisc Scotland and Northern Ireland T 0203 819 8253E [email protected]
Lyn BenderHead of Jisc South Westand MidlandsT 0203 819 8243E [email protected]
Will AllenHead of Jisc NorthT 0203 819 8252E [email protected]
John PotterHead of Jisc South and EastT 0203 819 8220E [email protected]
Helen LazarusHead of Jisc LondonT 0203 819 8272
A coherent approach to engagement
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 14
Serving our customers44 account managers25 subject matter experts6 local offices1 digital space1 contact centre
Supporting peers Devolved nations stakeholder foraRegional stakeholder foraFE associations meetingHE associations meetingCommunity and partners
Shaping our prioritiesJisc BoardAudit CommitteeFunders and Owners GroupJisc Leadership TeamUK Stakeholder Forum
Sharing our offer Jisc InformsDevolved nations and regional conferencesDigital festivalNetworkshopJisc campaign eventsJisc @ sector eventsSocial media and email updates
Shaping our products and servicesTechnology Consultative ForumSpecial interest groups
Shaping our researchand development Co-design approach Special interest groups
Shaping our productsand servicesDigital Resources Consultative ForumSpecial interest groups
Sh
ap
ing
Jis
cp
rio
riti
es
Sh
ap
ing
Jis
cp
ort
foli
oC
ust
om
er
an
d p
ee
r g
rou
p t
ou
ch p
oin
ts
Serving our customers
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 15
Account managers Subject specialists Community engagement officers
Digital space Contact centre
7
» A nominated single organisational contact point, both for Jisc and for you
» Full sight of organisational return on investment through tailored customer reporting and data dashboards
» Targeted access to expertise where required
Serving our customers
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 16
» More focused attention
» More opportunities to influence our priorities
» More tangible and meaningful results and user stories
» More evidence and data
» A stronger relationship
Giving you more
10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 17
Find out more…
Contact…
Except where otherwise noted, this work is licensed under CC-BY-NC-ND
Lawrie PhippsSenior Co-design manager
Lawrie.jiscinvolve.org