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Guy Berger, Rhodes University, Convergence South Africa Conference, 19- 20 October, 2005, Indaba Hotel, Johannesburg Media missing Media missing the Convergence the Convergence Bill Bill

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Page 1: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Guy Berger, Rhodes University, Convergence South Africa Conference,

19-20 October, 2005, Indaba Hotel,

Johannesburg

Media missing the Media missing the Convergence BillConvergence Bill

Page 2: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Coming up:

1. How media have reported the Bill

2. Media as a policy factor

3. Media in convergence

4. Device convergence

5. Money and mergers

6. Conclusion

Page 3: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

1. HOW MEDIA REPORTED

1. How media have reported the Bill?◄

2. Media as a policy factor

3. Media in convergence

4. Conclusion

     

Page 4: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Bill: What Bill?

Articles mainly in IT & business press

Gerbert Vandenberghe study

45 articles online

18 in Business Day, 12 in the Star, 5 in the Sowetan, 4 in This Day, 3 in Citizen, one each in City Press, Daily Dispatch & Cape Argus.

Page 5: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Covered high hopes

Page 6: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Had our weaknesses

60% did not define convergence 65% gave no background Most articles superficial – single aspect Focus was on policy decisions, not on

options or impact. Language: economistic and legal, But technical issues explained.

Page 7: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Showed excitement

Page 8: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

But gaps abound

Almost 60% did not link articles to consumer issues – unless written by non-journalists

Almost zero on government objectives like universal service and BEE

GB: Just a couple of issues singled out – reactively.

Page 9: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Sourcing problems

Interviews: some reporters say sources ok, others crit DoC

Many reports from press releases & official sources

80% didn’t question/crit their sources Only 40% had more than one source

Page 10: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Kinds of sources

Legal

Other

Authorities

Companies

NGO0

5

10

15

20

25

30

35

40

45

50

Page 11: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Lack of independence

Gave the opinion of industry, rather than own view

Criticism comes from industry sources.

Journalists don’t question those who are negative. Reduced to black & white

Page 12: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill
Page 13: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Tone towards government:

Positive 11%

Neutral 56%

Negative33%

0

10

20

30

40

50

60

Positive

Neutral

Negative

Comm. 2000: 30% 49% 21%

Page 14: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Events-focus, not issues

Page 15: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Second Bill Impression of far

less coverage Circa 14 since

hearings began

DA’s Dene Smuts very active!

So where are the journalists?

Page 16: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Many concerns reflected

Page 17: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Scepticism conveyed

Page 18: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Diverse nuances recorded

Page 19: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Both bills: where coverage fell

Little grasp of issues or their interlinkage

Repeated jargon “tech neutral”, licences

Exaggerated threat of website licences

Ignored Ministerial powers increase.

Page 20: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Flowing up-hill

Underplayed Icasa issues

Ignored significant market power debate

Weakest on the problematic process & “managed liberalisation”

Under-reporting on stakeholder responses

Page 21: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

■ There is lack of critical analysis. ■ Reports have no follow-up. ■ The voice of the people

is absent. ■ Rural issues are absent ■ There is silence on ICT policy & WSIS.

Egypt Morocco Cameroon Rwanda Ethiopia Malawi Mozambique Senegal Ghana

Echoes study: Afr media & ICT

done by Roland Stanbridge & Maria Ljunggren

Page 22: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Why the weaknesses?

Editors are uninformed on implications of information society developments.

Journalists also lack knowledge. Newsrooms lack connectivity. There is poor (NGO) media liaison. There are too few women in ICT

journalism.

Page 23: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

2. MEDIA AS POLICY FACTOR      

1. How media have reported the Bill

2. Media as a policy factor ◄

3. Media in convergence

4. Conclusion

Page 24: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Findings 6 African countries

Kenya Mozambique DRC Nigeria Ethiopia Senegal

by Highway Africa, sponsored by Catia

Page 25: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Little sign of deepening a democratic role to be a vital link in public policy processes w.r.t. the African Information Society.

Yet, I.S. policies impact back on media, but the two hands (media & policy) aren’t feed-ing into each other.

Media help democracy …but

Page 26: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

FINDING:

The media is silent in terms of: relevant policy agenda-setting policy debate and formulation, implementation, monitoring, and review.

Page 27: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

1. Liberal democratic model

MEDIA COVERAGE

PUBLIC + OPINION

GOVTRESPONDS

i.e. The public is the active source of public opinion

eg. Aids activists win coverage, affect govt

1

2

3

Page 28: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

2. Muckraker model

PUBLIC + OPINION

MEDIA COVERAGE

GOVTRESPONDS

i.e. Media coverage is active source of public opinion

eg. Exposure of child abuse

1

2

3

Page 29: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

3. Bypassing Civil Society

GOVTRESPONDS

MEDIA COVERAGE

= “PUBLIC OPINION”

i.e. Media impacts on govt, irrespective of real public opinion

eg. Bill Clinton-Monica Lewinsky

1

2

Page 30: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

4. Manipulation model

MEDIA COVERAGE

GOVTINITIATES

PUBLIC +OPINION

i.e. Government is the originator of public opinion

eg. Iraq war in US, Info scandal, discredit leader’s rivals

1

2

3

Page 31: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

5. Propaganda picture

MEDIA COVERAGE

i.e. Government is the originator, circuit incomplete

eg. media coverage pleases govt, but ignored by public

GOVTINITIATES

1

2

Page 32: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Five models

1. Liberal dem – people-driven

2. Muckraker model – media-driven

3. Bypassing civil society – media<->govt

4. Manipulation model – govt-driven

5. Propaganda picture – govt-driven

Page 33: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

1. Lib dem – people-driven: • elitist-agendas

2. Muck-raker– media-driven: • pro-media policy

3. Bypass – media<->govt: • licensing 4 pals

4. Manipulation – govt-driven: • privatising telco

5. Propaganda – govt-driven: • sunshine imagery

Models for Info Society policy:

Page 34: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

SA journos on power

Can influence policy by promoting support or pressure.

Sometimes, but industry also plays a role. Coverage can stimulate lobbying – and govt

action. Reciprocal relationship between public

opinion and policy. Media can influence, alongside lobby groups. Some said they actively tried to influence

public opinion.

Page 35: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Steep climb to relevance

In ‘Catia’ countries studied, there is little evidence of any model at work.

Contrary to models, media is NOT (yet) a factor there.

BUT SA shows some life – Supports our participatory

policy tradition

Page 36: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

3. MEDIA IN CONVERGENCE      

1. How media have reported the Bill

2. Media as a policy factor

3. Media in convergence ◄

4. Media in convergence

5. Conclusion

Page 37: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Lobbyists on the Bill

Etv, SABC, MultiChoice, Print Media SA, OPA, NAB, Primedia.

Not much common cause made with telcos, NGOs, IT companies, other stakeholders.

Yet, convergence is slowly happening, to media - despite the dot-com bomb.

Page 38: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

History: Computing + media

When PCs met media, went into accounting:

     

Spread to: Newsgathering Editing Management Output platform Enterprise &

Content Managment

Page 39: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Once upon a time      

telcom s I T m edia

Page 40: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Computers infiltrate     

telcom s I T m edia

Page 41: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Internet is born:     

telcom s

I T= I CT

m edia

I nternet

What was designed as a voice network also carries data between computers

Page 42: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

And media joins in …

telcom s

I CT

m edia

     

1 to 1 comms

1 to many comms

internet

Page 43: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Specifically new media     

telcom s

I CT

m edia

new m edia: W W W

Page 44: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Online papers & stations     

telcom s

I CT

print

W W W

broadcast

Page 45: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Other new media exploited     

telcom s

I CT

broadcast

W W W ,em ail-new s-letters,PDAs,phones,billboards.

print

Page 46: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Print & broadcast blur     

telcom s

I CT

print

new m edia

broadcast

Page 47: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Quest for a dot.com King:

content, community, commerce, channel (portal), cybercity, carrier, community-created

content?

Page 48: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Lord of the C-ings:

None of these “C’s” Too web-Centric! Royal Person not online! = Set-back & unbundling Reinforced divergence!

Page 49: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

But Governing Principle:

Convergence rules across all media The lesser “C’s” are part of the royal

family … Can be found across all platforms Eg. Newspapers – content, community,

commerce, channel, city, carrier, ccc Now: all media incl web need to link up!

Page 50: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Rules of the reign:

Convergence requires co-operation among all the dukes, barons, princes …. and even the princesses!

We will see the cross-media empire start to !

Qtn: In the whole converged media pack, what platform is top flyer?

Page 51: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Summing up:     

Telcoms and IT industry create Internet. Media industry joins the party, mainly with

Internet, but also other new ICTs. Lines within the media industry itself start

to blur. But the media hasn’t quite grasped it!

WHY?

Page 52: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Answer: Very complex topic!     

Culture

Finance

Policy

Production+distrib

Devices

Media sector

ICT sector

Technology

Page 53: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Eg. changing revenue models

At present, SABC pays Sentech to deliver its broadcast.

In future, Sentech may pay SABC for the content it seeks to deliver.

At present, Johncom pays Telkom for bandwidth to deliver Internet content to customers.

In future, Telkom’s rival may seek to pay Johncom for the content.

     

Page 54: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Implix for the media

Value chain is changing New revenue streams emerging More platforms More producers, incl audience P2P More competition

     

Page 55: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

6. CONCLUSION     

1. How media have reported the Bill

2. Media as a policy factor

3. Media in convergence

4. Conclusion ◄

Page 56: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Summing up

Reporting the bill – scores 55% Policy role for press – unrealised SA a bit better than rest of Africa SA media did lobby But lagging in actual convergence Need to grasp complexities of it all

     

Page 57: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Take away thoughts:

Media’s business is not just to report change, but to ride it as well.

Stand-alone media will not make it. Convergence starts with co-operation.

     

Page 58: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

However …      

It all hinges on reporting convergence better!

- putting it on agendas of the public, policy-makers, and

media owners

Page 59: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Step forward: HANA

Page 60: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

+ Centre for Learning ICTS - Clict

CLICT

Think Pieces News ResearchCommunityResources

Education

A content portal for ICT journalists: • Knowledge• Networking• Certified qualification building• HANA feed

Page 61: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill

Thank you

http://journ.ru.ac.za/staff/guy/

www.mg.co.za/converse

www.highwayafrica.org.za

Page 62: Guy Berger, Rhodes University, Convergence South Africa Conference, 19-20 October, 2005, Indaba Hotel, Johannesburg Media missing the Convergence Bill