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GTC 6 November 2019

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Page 1: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

GTC

6 November 2019

Page 2: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

© 2019 SYNNEX Corporation

SYNNEX FactsProven results and recognition

TTM: Trailing twelve months ended May 31, 2019 (Q2 FY19).

(1) Non-GAAP measure. See the Appendix to this presentation for definitions

of non-GAAP measures and reconciliation of such measures to GAAP.

© 2019 SYNNEX Corporation

Fortune

200 CompanyRanked #158

in 2019

128 Consecutive

Profitable

Quarters4.3% Q2 FY19

Non-GAAP

Operating Margin(1)

SYNNEX

Top 3 Americas

Distribution

CONCENTRIX

Top 2Global CRM

Business Services

~$21.5B

TTM

Revenue

Page 3: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

© 2018, SYNNEX Corporation© 2018, SYNNEX Corporation

ConcentrixGlobal business services company

Technology SolutionsDistribution, logistics, and integrated solutions

Locations: Americas, Japan

Product Categories: IT systems, security, networking

equipment, UCC, software, system

components & integrated solutions,

peripherals

Cloud Strategy Servicing:SMB, mid-market, enterprise, hyperscale

computing (Hyve Solutions)

Locations: 40+ countries in 6 continents

Strategic Verticals: Healthcare, banking and financial,

insurance, technology, automotive

Solutions: Technology-infused, omni-channel

customer experience management,

marketing optimization, digital, consulting,

analytics, back office solutions

~$17.6BFY18

revenue

30K+tech products

distributed

25K+resellers &

retail customers

400+OEMs &partners

~$2.5BFY18

revenue

225K+associates

50+Fortune 500

clients

70+languages

A Fortune 200 Global Business Process Services Company

Page 4: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

© 2019 SYNNEX Corporation

Technology Solutions Strategically PositionedStrong Americas’ footprint and rest of the world regions to support our global customers

10% interest in Westcon-

Comstor EMEA and APAC

businesses

Technology Solutions

United States

Canada

Mexico

Latin America

Japan

United States

• 10 DC’s

• 3 Integration

Page 5: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

© 2018, SYNNEX Corporation

SYNNEX Leads in Public Sector

Dedicated sales teams and collaborative ecosystems: resellers, OEMs, and service providers

• Mobility in Patrol Vehicles

• Mobility Field Operations

• Storage and Data Security

• Contract Services (owned

and administered contracts)

• Government Navigator

• Grant Support

• Public Sector Business

Planning

• Dedicated Federal Sales

Team

• Two GSA Schedule 70s

• GSA Schedule 58i

• Capture/Proposal Support

• Bid Desk

• Diversity Alliance Program

• Smart Campus

• Learning Spaces

• Education Services

(professional development)

• E-Rate Program

• Smart City / City Services

• Utilities

• Construction (architecture,

engineering, construction)

• Transportation

• Health Care

Focused on mobility,

IoT and analytics

infrastructure

© 2019, SYNNEX Corporation

www.synnexcorp.com/us/govsolv/

+$4.5 Billion Vertical Segment

Page 6: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

[email protected]

Over 850 Resellers

$1.7B

Multiple GSA Schedules & IDIQ contracts

>3500 Resellers for State & Local and Public Safety

$1.6B

>Over 30+ Contracts – owned & managed

Utilities, Transportation & Construction

Over 400 Resellers

$1.1B

K12 and Higher Education

Over 1700 Resellers

$1.5B

[email protected]

[email protected]

[email protected]

[email protected]

Page 7: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

SYNNEX ContractsFEDERAL2x GSA Schedule 70* Computer ProductsGSA Schedule 58i Pro A/VSOCOM BPA* CiscoSLEDNASPO ValuePoint HPI/HPENASPO Datacom HPENASPO ValuePoint PanasonicNASPO ValuePoint Panasonic BWCNASPO ValuePoint SamsungPEPPM PA 28 vendor linesPEPPM CA 33 vendor linesNCPA* Full Line CardTX DIR PanasonicTX DIR LenovoTX DIR Video TeleconferenceTX DIR Software-StoragecraftTX DIR Misc. ITTX DIR Emergency PreparednessUSETPA NC Full Line CardOhio STS 42 GSA based vendor linesOhio MMA HPEMHEC HPI/HPETIPS/TAPS XeroxTIPS LexmarkSouth Carolina Palo Alto

*Cisco products

Page 8: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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Page 9: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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What does AI really mean to us?

Page 10: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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Page 11: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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Page 12: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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Understand the Problem

Data

Outcome

Engineer the Framework

Existing IT

Augment

Create Baseline

Today Tomorrow

Getting started is the hardest part

Page 13: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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What does

the user

want?

What is the

desired

outcome?

What is the

benefit?

Create test

environment

Examine

results /

output

Define

benefit /

gains

Validate the

final productCustomer

Experience

Financial

Return

Discovery

Operationalize

Close

Define a path that improves CX and delivers tangible financial return

Page 14: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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Test

Environment /

POC Lab

SYNNEX has engineers and test

environments available to support

AI and ML opportunities

Engineering

and Design

Vendor

Engagement

SYNNEX relationship w/ OEM’s

can help get support, and

resources aligned. Financing next

generation IT is critical success

factor.

Alternative

Financing

Tools

Deployment

and

Implementation

Support

Do not reinvent or leave existing

infrastructure behind put it to work

and compliment it. SYNNEX has

service deployment capabilities

that far exceed expectations.

Infrastructure

Assessment

SYNNEX Capabilities and Services

Page 15: GTC 6 November 2019 · insurance, technology, automotive Solutions: Technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics,

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