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ASYE Handbook v10 1 Gloucestershire Social Work Academy ASYE NQSW handbook (v10) 2018-2019

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Page 2: Gloucestershire Social Work Academy...ASYE Handbook v10 1 Gloucestershire Social Work Academy ASYE NQSW handbook (v10) 2018-2019 ASYE Handbook v10 2 Contents Page Description 3 Purpose

ASYE Handbook v10

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Contents Page Description

3 Purpose of this Handbook

3 Assessed & Supported Year in Employmemt (ASYE) Context

4 Eligibility

4 Objectives of the ASYE

5 Building the Best Jigsaw Poster

6 The Voice of NQSWs

7 ASYE Protected Caseload

7 ASYE Supervision Frequency

8 ASYE Flow Chart

9 Assessment Criteria

9 Knowledge and Skills Statements (KSS)

9 KSS Assessment Tool

12 Professional Development Plan

12 Direct Observation Template

13 The Role of Audit

13 Critical Reflection

13 Feedback

14 Work Products

15 Evidence Informed Practice & Research in Practice (RiP)

17 Role & Responsibilities

17 ASYE Review Meetings

18 The Support & Assessment Agreement Meeting

18 The Three Month ASYE Review Meeting

20 The Six Month ASYE Review Meeting

22 The Eleven Month (Final) ASYE Review Meeting

24 To Complete Your ASYE

25 ASYE Portfolio Structure

25 ASYE Portfolio Panel

26 Managing Concerns

27 ASYE Training Programme

28 GCC and GSCB Training

28 ASYE Group Reflective Supervision

28 Monthly Actions Checklist

31 KSS (Quick View)

32 GCC Practice Standards

33 Transistion Curve

34 Stages of Professional Development

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Purpose of this Handbook This handbook has been written for all Newly Qualified Social Workers (NQSW) undertaking their Assessed and Supported Year in Employment (ASYE) at Gloucestershire County Council (GCC). Although the handbook has been written with a NQSW in mind, the contents of this handbook will undoubtedly be useful for ASYE Assessors, Advanced Practitioners (AP) and anyone else involved with supporting NQSWs in their first year of practice. The contents of this handbook will help you understand what you can expect from GCC in terms of support and assessment of your progression over your ASYE and conversely what GCC expects of you as a NQSW.

Assessed and Supported Year in Employment Context During 2018 Gloucestershire County Council (GCC) restructured its Children’s Social Care Workforce introducing the new role of Advanced Practitioner (AP). A social work team will now comprise of: a Team Manager, an AP, Senior Social Worker(s), Social Worker(s), NQSW, and Student Social Worker. The AP role has been identified as holding an integral role in the ASYE programme as AP’s will support the NQSW’s developing practice, and the ASYE Assessor in the formation of their holistic assessment of the NQSW. In GCC an ASYE Assessor is the Team Manager who holds responsibility for the management oversight of a NQSW’s caseload and will therefore be best placed to provide an holistic assessment of a NQSW’s progression. As of 2018 GCC’s ASYE programme will be situated within our Social Work Academy. Our Social Work Academy has at its heart the vision that the best social work practice comes about when social workers are challenged, supported, nurtured and provided with the opportunity to access training and space for reflection. The ASYE is a mandatory national framework that has been designed to help NQSWs develop their skills, knowledge, and confidence in their practice. By the end of their ASYE NQSWs should have consistently demonstrated practice in a wide range of tasks and roles and become more effective in their interventions. You cannot commence your ASYE until you have received your HCPC registration, until you receive this registration you are a pre-qualified social worker. It is your responsibility to ensure your ASYE Assessor/Team Manager is aware of your pre-qualified status. At GCC we allow pre-qualified social workers to commence employment with us, however you will be on a fixed six month contract awaiting confirmation of your social work qualification and subsequent HCPC registration. In summer 2018 Skills for Care (SfC) acquired national responsibility for the ongoing quality assurance of ASYE Programmes from the Department for Education. SfC have identified three main requirements for child and family ASYE programmes:

Address variability in the support and assessment provided by ASYE programmes. Have the voice of the NQSWs at the centre of ASYE programme. Ensure the KSS is fully embedded in ASYE programmes. In their communications with Local Authorities SfC have stressed the importance of Local Authorities ensuring they quality assure their ASYE programmes and can evidence that their programmes develop and implement best practice for their NQSWs.

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Eligibility NQSW are eligible for the ASYE provided they are: Registered with the Health and Care Professionals Council.

Registered with the ASYE programme within two years of successfully completing a

recognised social work qualification.

Employed in roles of sufficient breadth and complexity that will enable them to demonstrate their capability against the KSS.

Objectives of the ASYE

Over your ASYE it is expected that you will consolidate your learning from your university

training and develop knowledge and experience working with the Local Authority. You will be

provided with access to regular and focussed support as well as learning and development

opportunities tailored to your NQSW status. It is your responsibility to ensure that you access

this support.

Over the course of your ASYE your ASYE Assessor will undertake a holistic and progressive

assessment of your abilities in your first year of employment with GCC. The standard you

will be expected to meet is outlined in the Knowledge and Skills Statements (KSS).

All NQSWs who undertake the ASYE programme at GCC will benefit from:

One & ½ days ASYE Induction Program (to inc. an Introduction to Restorative Practice).

Monthly ASYE Mandatory Training & Reflective Group Supervision.

A maximum of two and a half days per month protected development time (inc.

attendance at: ASYE Mandatory Training & Reflective Group Supervision, GCC &

Gloucestershire Safeguarding Childrens Board Training Programme).

Protected staged caseload.

Reflective supervision.

Allocated ASYE Consultant Social Worker (ASYE Portfolio support).

Access to Research in Practice (RiP).

Facilitated RiP Webinars.

Access to GCC’s Training Programme.

Access to Gloucestershire Safeguarding Childrens Board Training Programme.

Four study days (for completion of ASYE paperwork).

All NQSWs are required to complete an ASYE Portfolio which evidences the learning and

support they have accessed over the course of their ASYE and the progressive holistic

assessment of their capability undertaken by their ASYE Assessor.

A NQSW must complete their ASYE Portfolio by the end of their twelfth month of their

ASYE with GCC. Successful completion of the ASYE and ASYE Portfolio is a

mandatory requirement for the NQSW’s on-going employment with GCC. Without a

completed ASYE Portfolio the NQSW will not be able to evidence they meet the

expectations of our ASYE Programme, the Knowledge and Skills Statements nor their

contractual obligations with GCC.

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5 Building the Best

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The Voice of NQSWs We believe that the best people to tell us about the experiences of NQSWs are NQSWs. Over the course of your ASYE we will hold meetings in: September 2018, April 2019 and November 2019 that will focus on acquiring your feedback and giving you the opportunity to speak directly to senior management at GCC about your experiences. You will also be attending monthly ASYE Reflective Group Supervision which will provide additional opportunities for feedback.

Induction Date: 25/09/2018 (09:00 – 16:30) & 26/09/2018 (09:00 – 1230) Venue: The Parliament Room, Gloucester Cathedral To find the Parliament Room enter the Cathedral ground via College Street, and bear diagonally to your left keeping the Cathedral on your right. The Parliament Room is located to the right of the grassed area and is connected to the Cathedral. If you are struggling to find the venue please contact Rob Kinahan on 07743 754360.

Attendance at this event is mandatory and will contribute to your Continuing Professional Development/ASYE Training Table. Lunch and refreshments will be provided on the 25th; and coffee and biscuits will be provided on the 26th. NQSWs will benefit from meeting: Julie Rzezniczek (Assistant Director), Rob Tyrell (Principal Social Worker), and Sarah Cairns (Restorative Practice Lead). During the Induction you will develop your understanding of: GCC Seven Practice Standards, the Knowledge and Skills Statements, Restorative Practice and the requirements of your portfolio. You will also be allocated your ASYE Mandatory Training and ASYE Reflective Group Supervision dates; as well as having the opportunity to meet and begin developing relationships with other NQSWs.

Mid-Point Review Date: 24/04/2019 (10:00 – 12:30) Venue: The Parliament Room, Gloucester Cathedral. Attendance at this event is mandatory and will contribute to your Continuing Professional Development/ASYE training Table. Tea, Coffee and Biscuits will be provided.

Celebration Date: 27/11/2019 (12:00 – 14:30) Venue: The Parliament Room, Gloucester Cathedral. Attendance at this event is mandatory and will contribute to your Continuing Professional Development/ASYE Training Table. Lunch will be provided. NQSWs and their ASYE Assessors will have the opportunity to celebrate their achievements together.

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ASYE Protected Caseload Gloucestershire’s ASYE program utilises a staged caseload that will see your caseload

increasing as you progress through your ASYE. Increases to your caseload will take place

after your ASYE Review Meetings.

Any caseload guidance needs to be understood within the context of the needs of the

children we are accountable to, and this caseload guidance will be worked to wherever

possible.

It is your responsibility (along with your ASYE Assessor) to regularly discuss your caseload.

It is also your responsibility to raise in the first instance any issue or difficulties you are

having undertaking your work. GCC has an escalation policy that should be followed (please

see Managing Concerns page 26) if difficulties arise during the course of your ASYE.

ASYE Supervision Frequency All NQSWs can expect to receive the following supervision frequency from their ASYE

Assessor. For further information about supervision please refer to GCC’s Practice

Standards document, you will receive a copy of this document during your induction.

0-3 months 3-6 months 6-9 months 9+ months

<6 children <12 children <15 children <18 children

0-6 weeks 6 weeks – 6 months 6 months onwards

Weekly Fortnightly Monthly

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Assessed and Supported Year in Employment Flow Chart

Six Month Review

Induction

Pre-Qualified (NQSW) awaiting registration with HCPC.

Non case holding role involving shadowing and co-working casework.

First Three Months ()

NQSW commences their ASYE once HCPC registration gained.

Two day Induction Program ().

Support and Assessment Agreement Meeting (within two weeks of HCPC registration).

NQSW attends ASYE Training & Reflective Group Sup. ().

Direct observation one takes place.

NQSW completes critical reflection one.

NQSW completes their KSS Assessment Tool to inform three month review.

NQSW collates feedback from service users and professionals.

NQSW collates evidence into their ASYE Portfolio.

The Three Month ASYE Review Meeting

Considers: KSS Assessment Tool, observation, critical reflection, & feedback.

NQSW practice competency assessed against KSS & GCC Practice Standards.

Three to Six Months ()

NQSW attends ASYE Training & ASYE Reflective Group Sup. ().

Mid Point Review of ASYE ().

Direct observation two takes place.

ASYE Assessor completes audit of casework to inform six month review.

NQSW completes critical reflection two.

NQSW completes their KSS Assessment Tool to inform six month review.

NQSW collates feedback from service users and professionals.

NQSW collates evidence into their ASYE Portfolio.

The Six Month ASYE Review Meeting

As Three Month Review (N.B. addition of audit of casework).

Six to Eleven Months ()

NQSW attends ASYE Training & ASYE Reflective Group Sup. ().

Direct observation three takes place.

ASYE Assessor completes audit of casework to inform final review.

NQSW completes critical reflection three & PDP (for second year of practice).

NQSW completes their KSS Assessment Tool to inform final review.

NQSW collates feedback from service users and professionals.

NQSW collates evidence into their ASYE Portfolio.

The Eleven Month (Final) ASYE Review Meeting

Considers evidence from: ASYE Portfolio, KSS Assessment Tool, audit of casework, direct observation three, critical reflection three, & feedback.

NQSW practice competency assessed against KSS and GCC Practice Standards.

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Assessment Criteria The ASYE Assessor is responsible for making the overall holistic assessment decision as to whether a NQSW is meeting the expectations of the ASYE programme at the Three, Six and Eleven Months (Final) ASYE Review Meetings. At each ASYE Review Meeting the NQSW’s progression will be assessed against the Knowledge and Skills Statements utilising evidence from the following: KSS Assessment Tool, direct observation of practice, audit of case work (Six and Eleven Months (Final) ASYE Review Meetings), critical reflection, feedback (service user and professional), and work products. ASYE Review Meetings must not take place if the evidence highlighted above is missing or incomplete.

Knowledge & Skills Statements (KSS) The KSS are the key performance indictors that the Department for Education (DfE) have developed to assess social work practice. We have provided a Quick View KSS Matrix (please see page 31). To pass your ASYE you will need to evidence how your practice meets the KSS. There are ten KSS: 1) Relationships and effective direct work. 2) Communication. 3) Child Development. 4) Adult mental ill health, substance misuse, domestic abuse, physical ill health & disability. 5) Abuse and Neglect of children. 6) Child and Family Assessment. 7) Analysis, decision-making, planning and review. 8) The law and the family and youth justice systems. 9) The role of supervision. 10) Organisation Context.

The Knowledge & Skills Statements (KSS) Assessment Tool At each ASYE Review Meeting (three month, six month and eleven (final) months) the NQSW is expected to complete in advance their KSS Assessment Tool. The NQSW should only complete the KSS Assessment Tool relevant to that particular review. The ten KSS are split into sub sections within the KSS Assessment Tool (see page eleven for an example using KSS1) this is intended only as a guide and your work must be unique to your experience as a NQSW. The NQSW is not expected to provide evidence for the sub areas that have been filled in with grey. However if you or your ASYE Assessor believes a good piece of evidence exists that is not required for that particular Review, this can still be entered onto the grey sub section. Each ASYE Review Meeting will require the NQSW to provide evidence from different areas of the KSS Assessment Tool. We have chosen to do this for a number of reasons: 1) Keeping the KSS Assessment Tool to a manageable workable document. 2) Using the KSS creatively to capture your development over the course of your ASYE.

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The NQSW should utilise a study day to complete their KSS Assessment Tool. The KSS Assessment Tool is a pivotal source of evidence that shows how you are meeting the expectations of the Knowledge and Skills Statements/ASYE programme. In completing the tool you are required to rate yourself from 1 to 3 on how well you believe you meet that

particular statement: 1: This is an area I need to develop. 2: I am making progress towards this statement. 3. I am able to demonstrate knowledge & skill at ASYE level. The KSS Assessment Tool could be interpreted as a subjective tool for measuring your development; however it should be completed by the NQSW honestly and with critical reflection on areas of strength and further development. GCC does not expect NQSWs to be scoring themselves initially at their Three or Six Month ASYE Review Meetings at ‘3. I am able to demonstrate knowledge & skill at ASYE level’; and a score is not indicative of the standard of your practice, rather your own view. It may help to keep a log of your experiences over the course of your ASYE to help inform the completion of the KSS Assessment Tool. By the end of your ASYE you will have completed three KSS Assessment Tools to reflect the following periods of your ASYE (0-3; 3-6; & 6-11 months). You are not required to provide copies of any work products you refer to, and any information contained within the KSS Assessment Tool must be anonymised.

Three Month Review Six Month Review Eleven (Final) Review

KSS: 1, 2, 6, 9 & 10. (majority of evidence)

KSS: 3, 4, 5, 7, & 8. (majority of evidence)

KSS: All

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Example of Completed KSS Assessment Tool (KSS1)

1. Relationships and effective direct work Statement Evidence 1 2 3 Build effective relationships with children, young people and families, which form the bedrock of all support and child protection responses.

o Direct work with ID234567 observed in observation 1. o Direct work utilising My Journey recorded to case file of

ID454653 which informed assessment and child in need plan (verified by ASYE Assessor – case notes September 2018).

X

Be both authoritative and empathic and work in partnership with children, families and professionals, enabling full participation in assessment, planning, review and decision making.

o Duty work observed informally by social worker (see professional feedback - 24/09/2018). I spoke with a father who was not having contact with his child in a respectful and authoritative manner.

X

Ensure child protection is always privileged. o Shadowed a child protection conference in September 2018 – critical reflection.

X

Provide support based on best evidence, which is tailored to meet individual child and family needs, and which addresses relevant and significant risks.

o Casework with ID342615. Multi agency plan working to address domestic abuse, I have utilised Parenting Daily Hassels, undertook a D/A handbook with parents (verified by ASYE Assessor – case notes November 2018).

X

Secure access to services, negotiating and challenging other professionals and organisations to provide the help required. Ensure children and families, including children in public care, receive the support to which they are entitled.

Example of grey area where evidence is not required.

Support children and families in transition, including children and young people moving to and between placements, those returning home, those being adopted or moving through to independence.

o As a secondary worker I supported social worker transport two children to a new foster placement, I chaired and completed the Placement Planning Meeting (see informal professional feedback – 14/11/2018).

X

Help children to separate from, and sustain, multiple relationships recognising the impact of loss and change.

o Direct work utilising My Journey recorded to case file of ID121234 which informed assessment and child in need plan (verified by ASYE Assessor – case notes September 2018).

X

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Professional Development Plan (PDP) GCC have developed an holistic PDP to reflect the following review periods: 0-3, 3-6, & 6-11 months. The PDP is linked to the Knowledge and Skills Statements and critical reflections to support the NQSW’s learning and development within their ASYE. The PDP is pre-populated and there is no requirement for a NQSW to add additional elements to the PDP. You should speak to your ASYE Assessor about your PDP in supervision and be aware of the requirements of the PDP at each of the ASYE review periods shown above. The final PDP (second year of practice) is blank and it is the responsibility of the NQSW to complete this in time for their Eleven Month (Final) ASYE Review Meeting. The NQSW and ASYE Assessor should discuss and complete the final PDP in supervision prior to the Eleven Month (Final) ASYE Review Meeting.

Direct Observation of Practice Observations of practice are a mandatory requirement of the ASYE and a NQSW’s practice should be formally observed for a minimum of three times during their ASYE. Direct observations can be undertaken by either: ASYE Assessor, Advanced Practitioner, Senior Social Worker or ASYE Consultant Social Worker. NQSWs are provided guidance on the completion of the direct observation within the observation template, which contain pointers on what can be included in the direct observation plan and subsequent write up. Best practice would see the observer and NQSW planning the observation prior to it taking place. However if this is not possible, the NQSW must provide the observer with a plan prior to the observation. This plan can take the form of bullet points identifying the key information that the observer needs to know prior to the observation. The NQSW needs to think about setting the parameters for the observation i.e. what is it that you want the observer to observe - if you are going to practice from a strengths perspective, say so and evidence how the observer will be able to see this in your practice. Consent must be sought and achieved in writing from the service user for the observation, this should be checked and assured by the observer at the commencement of the observation (consent form is available from the ASYE CSW and the ASYE portal). The NQSW must ensure that the consent form is uploaded to the child’s Liquid Logic casefile in documents. The observer must always seek feedback from the service user, any exceptions to this should be rare and full details of why this has not been achieved should be recorded. The observer must also record how the observed practice meets the Knowledge and Skills Statements in their written appraisal of the observed practice. At a minimum, one observation of practice must involve a child or young person. Where an observation does not involve a child, young person or parent/carer (such as a strategy meeting) the NQSW must evidence in their plan and practice how the child/parent/carer is kept central to their practice. An ideal combination of observations may look like: 1) Home visit/direct work with a child, 2) Multi agency meeting, and 3) Assessment visit.

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The Role of Audit There is no explicit role here for a NQSW as the audit is an exercise undertaken by the ASYE Assessor/Advanced Practitioner and it is only when the audit is completed that it is shared with the NQSW. Case work audit of a NQSW’s practice is a new addition to this year’s ASYE programme. An audit should be completed to inform the holistic assessment of a NQSW’s practice at the Six and Eleven Month (Final) ASYE Review Meetings. The choice of the case to be audited can be made by the auditor, but must reflect a fair representation of the NQSW’s general standard of casework. The audit should be submitted in line with GCC audit expectations and provide evidence for how the practice audited meets GCC Practice Standards. The ASYE Assessor should ensure that the findings from the audit provide high support and high challenge, identifying areas of good practice as well as areas for support and development. The audit and its findings should be used by the ASYE Assessor in your Six and Eleven Month (Final) ASYE Review Meetings to provide a triangulation of the evidence being considered at that particular review meeting.

Critical Reflection Critical reflection should be at the centre of all social work practice; and is a core requirement of the ASYE programme. NQSWs are required to complete three critical reflections over the course of their ASYE which coincide with the ASYE Review Meetings at three, six, and eleven months. Critical reflections link to the NQSW’s PDP, and require the NQSW to reflect on their learning and development. Critical reflections should be completed and submitted (via email) to the ASYE Assessor and ASYE CSW one calendar week before the ASYE Review Meeting takes place. NQSWs will be supported through their monthly ASYE Reflective Group Supervisions to develop their reflective skills and to consider the requirements of the critical reflections. Additionally the critical reflection templates contain direction as to what should be included in reflections. It is recommended that NQSWs utilise one of their study days to complete critical reflections. It is the NQSW’s responsibility to ensure that the critical reflection is a true reflection of their experiences as a NQSW; however there is freedom for the NQSW to choose a basis for their critical reflection that is meaningful to their own unique experience. Evidence from critical reflection must be incorporated into the NQSW’s KSS Assessment Tool to evidence how they have met subsections within the KSS. The quality of critical reflections will be a factor that is considered when ASYE Portfolios are marked at GCC’s ASYE Portfolio Panel (September 2019).

Feedback

NQSWs are required to collate feedback from service users and professionals throughout their ASYE. It is a requirement of the ASYE programme that there should be a minimum of three pieces of feedback from service users and three pieces from professionals contained within the NQSW’s ASYE Portfolio; however this should be viewed as the bare minimum.

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Feedback obtained during direct observations does not count towards the three pieces NQSWs are required to collect. At each of the ASYE Review Meetings the NQSW is expected to provide one piece of service user and one piece of professional feedback, that they have reflected upon using GCC’s feedback templates. Feedback templates provide guidance for what the NQSW should consider in their reflection. NQSWs should ensure that they keep feedback that is both positive and challenging as this provides the most rounded picture of their practice. NQSWs can include informal professional feedback which is provided through email; however the NQSW must be mindful of anonymising any references to children and/or family members. A failure to do so would result in their ASYE Portfolio being marked as inadmissible. All feedback must be anonymised where it refers to services users. The quality of feedback forms will be a factor that is considered when ASYE Portfolios are marked at GCC’s ASYE Portfolio Panel (September 2019).

Work Products During the course of their ASYE NQSWs will produce: assessments, reports, plans, case notes etc. These work products are a valuable source of evidence as to how the NQSW is meeting the expectations of the: ASYE programme, ASYE Assessor and the Knowledge and Skills Statements. Feedback and evidence from work products should be captured at ASYE Review Meetings; one way this can be done is through the KSS Assessment Tool. The NQSW should not include copies of work products in ASYE Review paperwork nor their ASYE Portfolio, a failure to do so would result in the NQSW’s ASYE Portfolio being marked as inadmissible.

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Evidence Informed Practice & Research in Practice (RiP) ‘Good professional practice is informed by knowledge of the latest theory and research’

(Munro, 2011)

‘Make use of the best evidence from research to inform the complex judgements and decisions needed to support families and protect children… ‘

(PQ Standard: KSS for child and family social practitioners DfE 2018)

‘… The local authority can demonstrate evidence of practice that is informed and sustainably improved by feedback, research and intelligence about the quality of services. The experiences of children, young people and families who use them are important’

(Evaluation of learning culture re. judgement of ‘good’. Ofsted ILACs 2018)

What is EIP?

Who are Research in Practice (RiP)?

RiP are our research partner and have been supporting evidence-informed policy-making and practice for the past 22 years. As a GCC employee you have access to all of RiP’s material. All RiP materials are mapped against the Knowledge and Skills Statements for Child and Family Social Work.

Professional capacity to assess the presenting issues and ‘to honour client self determination’

(Petr, 2009)

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Evidence Informed Practice

KSS1: Relationships & direct work

KSS2: Communication

KSS3: Child development

KSS4: Adult

issues KSS5: Abuse & neglect

KSS6: Child &family assessment

KSS7: Analysis & decision making KSS8: Family justice

KSS9: Supervision

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Role & Responsibilities Below is a guide to support understanding of roles and responsibilities relating to the ASYE:

Role: Responsibility:

NQSW 1) Practicing as supervised. 2) Completing their ASYE Portfolio. 3) Attending all mandatory training and ASYE programme in full. 4) Collating feedback from services users and professionals before

each ASYE Review Meeting. 5) Completing all ASYE paperwork to meet deadlines. 6) Completing ASYE Portfolio by twelfth month of employment.

Advanced Practitioner (AP)

1) Providing coaching and mentoring role. 2) Complete audit of NQSW casework to inform review meetings. 3) Undertake direct observations. 4) Attend AP ASYE Training.

ASYE Consultant Social Worker (CSW)

1) Deliver ASYE Training and Reflective Group Supervision. 2) Monitoring & evaluation of ASYE Programme. 3) Chair Escalation/Mediation Meetings. 4) Attend and chair ASYE Review Meetings. 5) Ensure NQSW is on track with completing the required ASYE

paperwork. 6) (*Where AP not in team) Undertake observation of practice TBC.

ASYE Assessor 1) Provide supervision, guidance and support to NQSW. 2) Responsible for caseload allocation and management. 3) Complete audit (casework) to inform Six & Eleven Months (Final)

ASYE Review Meetings. 4) Undertake direct observation(s) of NQSW’s practice. 5) Hold responsibility for Pass/Fail decision in regard to NQSW’s

ASYE. 6) Complete three and six month review paperwork. 7) Ensure NQSW is on track with completing the required ASYE

paperwork. 8) Assists NQSW develop PDP for second year of practice. 9) Complete final review ASYE Assessor’s report (minimum 500

words). 10) Ensures NQSWs takes practice development time. 11) Ensures NQSW can attend their ASYE Programme in full & access

mandatory training.

ASYE Review Meetings The ASYE Assessor is required to ensure that all ASYE Review Meetings are evidentially sound and provide a robust holistic assessment of the NQSWs practice. Review meetings should not take place if the evidence required is incomplete or missing, each ASYE Review Meeting has a checklist of the evidence required. At each ASYE Review Meeting consideration is given to whether the NQSW is meeting the expectations of the ASYE programme and whether their practice is meeting the Knowledge and Skills Statements and GCC’s Seven Practice Standards. This is done through structured discussion; however the ultimate pass or fail decision sits with the ASYE Assessor.

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Where an ASYE Assessor holds concerns about a NQSW and/or their standard of practice, the ASYE Assessor should refer to: the Managing Concerns section of this handbook (page 26) and also ensure they refer to GCC’s: Probationary Period, Performance Management, Disciplinary & Dismals, and Sickness & Absence procedures. It is expected that NQSWs receive regular feedback through their ASYE Assessor’s supervision in regard to their performance capabilities, attainment and progression. A NQSW should know prior to ASYE Review Meetings if there are concerns about their performance. Should a NQSW leave the ASYE programme without completing their ASYE; there is a requirement that a ASYE Review Meeting takes place between the NQSW, ASYE Assessor and ASYE CSW that will act as a record of the NQSW’s progress and reasons why the programme was not completed. It is the ASYE Assessor’s role to inform the ASYE CSW of the need for this meeting and to arrange it.

The Support & Assessment Agreement Meeting Purpose: Meeting that confirms: roles, support, supervision, caseload, protected development time and expectations. Timeframe: Within two weeks of NQSW acquiring HCPC accreditation. Attendees: NQSW, ASYE Assessor, Advanced Practitioner, & ASYE CSW. Duration: Not more than 40 minutes. Recorder: ASYE CSW

NQSW responsibility: ASYE Assessor responsibility: ASYE CSW responsibility:

To attend review To attend review To attend review

To have shared Practice Educator (PE) Report with ASYE Assessor.

Facilitate meeting Facilitate meeting

Read and understood PE Report To record Support Assessment & Agreement Meeting

Where AP is employed – invite AP and consider mentoring/coaching opportunities.

Conducting the Support & Assessment Agreement Meeting The ASYE CSW will chair and record this meeting. There is no explicit role for the ASYE Assessor within this meeting.

The Three Month ASYE Review Purpose: To provide an holistic assessment of the NQSW’s progress against the KSS. Attendees: NQSW, ASYE Assessor, Advanced Practitioner, and ASYE CSW*. *The ASYE Assessor is responsible for notifying the ASYE CSW if they are required to attend. Timeframe: December/January 2019. Duration: One hour. Recorder: ASYE Assessor.

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Evidence: KSS Assessment Tool, direct observation one, critical reflection one, feedback (service user and professional), and work products.

NQSW responsibility: ASYE Assessor responsibility: ASYE CSW responsibility:

To attend review To attend review To attend review (TBC)

To have completed an observation of practice

Facilitate meeting Facilitate meeting (TBC)

To have taken one study day and completed their KSS Assessment Tool prior to the review.

To record meeting

To have completed critical reflection one

To provide holistic assessment as to whether NQSW is meeting expectations.

To have collated and reflected upon feedback from service users using the service user form.

*Where necessary inform the ASYE CSW of the requirement to attend the three month review.

To have collated and reflected upon feedback from professionals using the professional feedback form.

Conducting The Three Month ASYE Review Meeting Where the ASYE Assessor is assured of their assessment (of the NQSW) and there is robust strong evidence that the NQSW is meeting the expectations of the ASYE programme; then the ASYE Assessor can undertake the ASYE Review Meeting using the Review’s checklist (see below), recording the presence of the evidence required. It is our contention that some of the evidence required for this ASYE Review Meeting will be known to the ASYE Assessor in advance of the Review, for example: caseload, supervision, direct observation, and work products. The ASYE Assessor should record in the Progressive Assessment box, the following: Context: If there have been any changes to the support arrangements for the NQSW, for example: change of manager, changes to working week, sickness etc these should be recorded here. Review of Evidence: The NQSW is required to attend the review with hard copies of the starred evidence required in the checklist below. The ASYE Assessor is required to record Y/N and the date of the following checklist items:

Source of Evidence: Completed: Date:

ASYE Caseload: Has this been within programme expectations?

Y/N

ASYE Supervision: Has this occurred at the expected frequency?

Y/N

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Comments: The ASYE Assessor must review the KSS Assessment Tool and record here that they have done so. The ASYE Assessor then can at their discretion choose to review any other pieces of evidence. Any further information relevant to the above checklist should be recorded here; for example: if caseload has exceeded the ASYE programme expectations, the reasons for this. Is the NQSW’s progress satisfactory at this point? The ASYE Assessor provides a brief report in the relevant box to answer this question. NQSW’s comments on their Three Month ASYE Review Meeting: The ASYE Assessor records feedback from the NQSW. The ASYE Review Meeting is to be written up within two weeks by the ASYE Assessor. The review document is then sent to the NQSW and ASYE CSW. It is the NQSW’s responsibility to print the review and seek the signatures required to finalise the document. At this point the review can be added to the NQSW’s ASYE Portfolio.

The Six Month ASYE Review Meeting Purpose: To provide an holistic assessment of the NQSW’s progress against the KSS. Attendees: NQSW, ASYE Assessor, Advanced Practitioner, and ASYE CSW*. *The ASYE Assessor is responsible for notifying the ASYE CSW if they are required to attend. Timeframe: March/April 2019. Duration: One hour. Recorder: ASYE Assessor. Evidence: KSS Assessment Tool, direct observation two, critical reflection two, audit of casework, feedback (service user and professional), and work products

NQSW responsibility ASYE Assessor responsibility ASYE CSW

To attend review To attend To attend TBC.

To have completed an observation of practice

Facilitate meeting Facilitate meeting TBC.

To have completed critical reflection two

To record meeting

*KSS Assessment Tool: Completed with evidence?

Y/N

*Direct Observation One: Completed and written up?

Y/N

*Critical Reflection One: Completed prior to review?

Y/N

*Feedback Service User: Completed prior to review?

Y/N

*Feedback Professional: Completed prior to review?

Y/N

Work Products: i.e. single assessment, plans, case notes

Y/N

ASYE Essential Training: *Information provided by ASYE CSW

Y/N

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To have taken one study day and completed their KSS Assessment Tool prior to the review.

To provide holistic assessment as to whether NQSW is meeting expectations.

To have collated and reflected upon feedback from service users using the service user form.

To ensure ASYE paperwork is being completed.

To have collated and reflected upon feedback from professionals using the professional feedback form.

To have completed an audit of the NQSW’s casework so as to inform the assessment of the NQSW’s progression.

*Where necessary inform the ASYE CSW of the requirement to attend the three month review.

*The ASYE Assessor is responsible for notifying the ASYE CSW if they are required to attend. Conducting the Six Month ASYE Review Meeting Where the ASYE Assessor is assured of their assessment (of the NQSW) and there is robust strong evidence that the NQSW is meeting the expectations of the ASYE programme; then the ASYE Assessor can undertake the ASYE Review Meeting using the Review’s checklist (see below), recording the presence of the evidence required. It is our contention that some of the evidence required for this ASYE Review Meeting will be known to the ASYE Assessor in advance of the Review, for example: caseload, supervision, audit, observation, and work products. The ASYE Assessor should record in the Progressive Assessment box, the following: Context: If there have been any changes to the support arrangements for the NQSW, for example: change of manager, changes to working week, sickness etc these should be recorded here. Review of Evidence: The NQSW is required to attend the review with hard copies of the starred evidence required in the checklist below. The ASYE Assessor is required to record Y/N and the date of the following checklist items:

Source of Evidence: Completed: Date:

ASYE Caseload: Has this been within programme expectations?

Y/N

ASYE Supervision: Has this occurred at the expected frequency?

Y/N

*KSS Assessment Tool: Completed with evidence?

Y/N

Audit Completed – Outcome please note in comments

Y/N

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Comments: The ASYE Assessor must review the KSS Assessment Tool and record here that they have done so. The ASYE Assessor must also refer to the case work audit they have completed. The ASYE Assessor then can at their discretion choose to review any other pieces of evidence. Additionally any further information relevant to the above checklist should be recorded here; for example: if caseload has exceeded the ASYE programme expectations, the reasons for this. Is the NQSW’s progress satisfactory at this point? The ASYE Assessor provides a brief report in the relevant box to answer this question. NQSW’s comments on their Six Month ASYE Review Meeting: The ASYE Assessor records feedback from the NQSW. The review is to be written up within two weeks by the ASYE Assessor. The review document is then sent to the NQSW and ASYE CSW. It is the NQSW’s responsibility to print the review and seek the signatures required to finalise the document. At this point the review can be added to the NQSW’s ASYE Portfolio.

The Eleven Month (Final) ASYE Review Meeting Purpose: To provide an holistic assessment of the NQSW’s progress against the KSS. Attendees: NQSW, ASYE Assessor, Advanced Practitioner, and ASYE CSW Timeframe: August 2019. Duration: One hour. Recorder: ASYE CSW. Evidence: KSS Assessment Tool, direct observation three, critical reflection three, audit of casework, feedback (service user and professional), work products, and ASYE Portfolio.

NQSW responsibility

ASYE Assessor responsibility ASYE CSW

To attend review To attend To attend

To bring PDP to be reviewed at the review

Facilitate meeting Facilitate meeting

To have completed an observation of practice

To have completed an audit of the NQSW’s casework so as to inform the assessment of the NQSW’s progression.

To record meeting

*Direct Observation Two: Completed and written up?

Y/N

*Critical Reflection Two: Completed prior to review?

Y/N

*Feedback Service User: Completed prior to review?

Y/N

*Feedback Professional: Completed prior to review?

Y/N

Work Products: i.e. single assessment, plans, case notes

Y/N

ASYE Essential Training: *Information provided by ASYE CSW

Y/N

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To have completed critical reflection three

To provide holistic assessment as to whether NQSW has passed their ASYE

To have taken two study days and completed their KSS Assessment Tool prior to the review.

To review and assist with updating of NQSW’s PDP for second year of practice.

To have collated feedback from service users.

To produce a written report of the NQSW’s ASYE year (minimum 500 words).

To have collated and reflected upon feedback from professionals using the professional feedback form.

To bring portfolio to review

Conducting the Eleven Month (Final) ASYE Review Meeting

The ASYE CSW should record the following: Review of Evidence: The NQSW should come to the review with hard copies of the starred evidence required in the checklist below (see below) within their ASYE portfolio. The ASYE CSW records Y/N and the date of the following pieces of evidence:

Source of Evidence: Completed: Date:

ASYE Caseload: Has this been within programme expectations?

Y/N

ASYE Supervision: Has this occurred at the expected frequency?

Y/N

*ASYE Portfolio: Is the portfolio available for the review?

Y/N

*KSS Assessment Tool: Completed with evidence?

Y/N

Audit Completed – Outcome please note in comments

Y/N

*Direct Observation Three: Completed and written up?

Y/N

*Critical Reflection Three: Completed prior to review?

Y/N

*Feedback Service User: Completed prior to review?

Y/N

*Feedback Professional: Completed prior to review?

Y/N

Work Products: i.e. single assessment, plans, case notes

Y/N

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Story of NQSW’s ASYE: The ASYE CSW will discuss with the NQSW and ASYE Assessor the NQSW’s ASYE and a narrative account will be obtained, The Transition Curve and Stages of Professional Development (see pages 33 & 34) will be utilised to help inform this discussion. The NQSW will be asked to tell the review what they are most proud about, what has gone well and what has not gone so well. The NQSW will be asked to provide some verbal evidence about:

Observations: what were you observed doing and learning?

Audits: what was the learning?

Critical reflections: what have you reflected on?

Feedback: what have you learnt?

ASYE Assessor Report: The ASYE Assessor is required to produce a 500 word (minimum) report in which you refer to the Knowledge and Skills Statements and provide a rationale as to the outcome of this ASYE Review Meeting. The ASYE Assessor may discuss a complex piece of casework -(must be anonymised)- that the NQSW was involved with as a basis for this report. This report is to be completed before the Review meeting and shared with the NQSW and ASYE CSW. Summary of Support: The attendees will discuss the NQSW’s attendance at ASYE Mandatory Training, Group Reflective Supervision, GCC and GSCB Training. Attendees will consider if there have been any issues in the provision of support and reflective supervision, workload relief or professional development time (as identified in the Support and Assessment Agreement Meeting and the Three and Six Month ASYE Review Meetings that may have impacted on the outcome of this review? Performance Management: The ASYE CSW in discussion with attendees will record if there have there been any performance management concerns during the ASYE? If so have they been identified and addressed through the ASYE/performance management processes? Has the NQSW passed their ASYE? The ASYE CSW will record the ASYE Assessors

judgement.

NQSW’s comments on their Final Assessment/ASYE: The ASYE CSW will record the NQSW’s feedback on the following: ASYE, Line manager; ASYE CSW; ASYE Mandatory Training & Group Supervision; KSS; & GCC and GSCB Training. The ASYE CSW will write up the Review Meeting and send the document to the NQSW. It is the NQSW’s responsibility to print the Review and seek the signatures required to finalise the document. At this point the review can be added to the NQSW’s ASYE Portfolio.

To Complete Your ASYE Completed ASYE Portfolio (to include ASYE Assessor & ASYE CSW sign off).

Have completed a year in employment.

Completed and submitted feedback at Induction and Mid Point.

Submitted your portfolio for review at GCC’s ASYE Portfolio Panel.

Attended mandatory GSCB training.

ASYE Essential Training: *Information provided by ASYE CSW

Y/N

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Attended mandatory ASYE Mandatory Training.

Attended mandatory ASYE Reflective Group Supervision.

Developed a working knowledge of the KSS.

Developed a working knowledge of the Practice Standards.

Utilised opportunities for learning through: reviews, feedback, audit, ASYE Mandatory

Training and Reflective Group Supervision, GCC & GSCB Training, observation, and

critical reflection.

Ensured all names of services users have been removed.

ASYE Portfolio Structure Throughout the ASYE the NQSW will identify evidence of their capability against the Knowledge and Skills Statements. The NQSW must have their ASYE Portfolio completed* prior to the Eleven Month (Final) ASYE Review Meeting (* ASYE Portfolio will not contain the record of the Final ASYE Review). The ASYE Portfolio will be reviewed by the ASYE Assessor and ASYE CSW and used to inform the Final ASYE Review; the portfolio must include:

Cover Sheet (including declaration).

Contents Sheet.

The Support and Assessment Agreement Meeting (with signatures).

The Three Month ASYE Review Meeting (with signatures).

The Six Month ASYE Review Meeting (with signatures).

The Eleven Month (Final) Review Meeting (with signatures).

KSS Assessment Tool (x3).

Critical Reflections (x3).

Professional Development Plan (second year of practice).

Direct Observations (x3) anonymised and evidence for consent recorded.

Feedback (anonymised) from children and their families (min. of three).

Feedback from professionals utilising professional feedback form (min. of three).

Training Table (showing training attended).

A NQSW must complete their ASYE Portfolio by the end of their twelfth month of their ASYE with GCC. Successful completion of the ASYE and ASYE Portfolio is a mandatory requirement for the NQSW’s on-going employment with GCC. Without a completed ASYE Portfolio the NQSW will not be able to evidence they meet the expectations of our ASYE Programme, the Knowledge and Skills Statements nor their contractual obligations with GCC.

ASYE Portfolio Panel The NQSW’s ASYE Portfolio will be internally moderated at GCC ASYE Portfolio Panel in September 2019. A number of ASYE Portfolios will be read by external moderators which may include moderators from Skills for Care. Portfolio will be marked and will receive one of the following award classifications:

Award:

Pass With Merit

Pass

Defer

Fail

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Portfolios will be scanned electronically and retained securely by GCC. NQSWs will receive their ASYE Portfolio after ASYE Portfolio Panel with a report explaining the rationale behind the mark.

Managing Concerns This guidance should be read in conjunction with Gloucestershire County Council’s (GCC): Probationary Period, Performance Management, Disciplinary & Dismals, and Sickness & Absence procedures. Gloucestershire’s Assessed & Supported Year in Employment (ASYE) programme provides a framework to structure a Newly Qualified Social Worker’s (NQSW’s) probationary period (see Probationary Period guidance). A NQSW’s probationary period will be their first twelve months in employment, a timeframe captured within the ASYE programme’s framework. Over the course of their ASYE NQSWs are required to develop and complete an ASYE Portfolio. The ASYE Portfolio is the NQSW’s record that they have received and engaged with learning, development and support opportunities provided through their ASYE programme; and, that a progressive assessment of their development over the course of their ASYE has been undertaken by their ASYE Assessor/Line Manager. The Supervision Support and Assessment Agreement Meeting provides a formal agreement between the NQSW, ASYE Assessor and ASYE CSW that sets out the expectations of workload management and supervision a NQSW can expect over the course of their ASYE. This meeting should take place within two weeks of a NQSW acquiring their HCPC registration and should involve the NQSW, ASYE Assessor and ASYE CSW. The ASYE Review Meetings at three, six and eleven months establish a link to GCC’s employer’s capability processes and run parallel to the NQSW’s probationary period; in that these ASYE Review Meetings provide the opportunity to review the NQSW’s performance, conduct and attendance. Within the ASYE Programme the ASYE Assessor/Line Manager is expected to produce an holistic assessment of the NQSW capability at each of the ASYE Review Meetings. ASYE Review Meetings cannot take place if the NQSW and/or ASYE Assessor/Line Manager are not present. If capability issue(s) emerge, the ASYE Assessor as the NQSW’s Line Manager should analyse and confirm precisely what the problem is. The ASYE Assessor should refer to the performance management guidance (available through Staffnet) to assist them to do this. The ASYE Assessor should also liaise with their Line Manager as necessary and the allocated ASYE CSW. It may be necessary to seek Human Resources support and advice and this should be a decision made by the ASYE Assessor and their Line Manager. Where the capability issue(s) are adjudged (by the ASYE Assessor) to be minor capability issues (as detailed within GCC performance management guidance), the ASYE Assessor should follow GCC guidance and meet with the NQSW to discuss and formalise what aspects of their work performance are unacceptable. The ASYE Assessor should contact the allocated ASYE CSW and arrange a three way meeting between the: NQSW, ASYE Assessor and ASYE CSW. This meeting should be held at the earliest convenience so extra support can be put in place for the NQSW (if required) to address the issues identified. It is the responsibility of the ASYE Assessor to ensure this informal action is documented and recorded as this will enable the ASYE Assessor/Line Manager in the event that capability issue persist to progress and evidence the support provided prior to a formal action being progressed.

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Where capability issue(s) are adjudged to be significant (as detailed within GCC performance management guidance), the ASYE Assessor in their role as Line Manager will normally need to progress to the formal stages of the GCC performance management procedures. The ASYE Assessor should refer to the guidance listed above and seek the advice and guidance of their Line Manager and Human Resources. The ASYE Assessor must inform the NQSW and allocated ASYE CSW of the capability issue(s) as soon as is possible and ensure that they follow GCC’s performance management guidance. The ASYE programme is not the primary vehicle in which performance management concerns should be managed and this role remains with the ASYE Assessor as the NQSW’s Line Manager and not with the allocated ASYE CSW or ASYE programme. ASYE Assessors must ensure that they follow GCC policy. A NQSW must complete their ASYE Portfolio by the end of their twelfth month of their ASYE with GCC. Successful completion of the ASYE and ASYE Portfolio is a mandatory requirement for the NQSW’s on-going employment with GCC. Without a completed ASYE Portfolio the NQSW will not be able to evidence they meet the expectations of our ASYE Programme, the Knowledge and Skills Statements nor their contractual obligations with GCC. In the event of a NQSW reporting concerns to their ASYE CSW, for example; with their workload being too high; not being able to access their protected development time; or a lack of regular supervision. The ASYE CSW will support the NQSW (where necessary) to discuss the concern with their ASYE Assessor. This may take the form of a three way meeting at the earliest convenience with their ASYE Assessor in order to resolve this issue in the first instance. If a resolution cannot be agreed at this stage the ASYE CSW/ASYE Assessor will inform the designated Service Lead in order to seek a resolution within two weeks of the meeting taking place. This policy is in line with the Standard for Employers of Social Workers in England: Clear Social Work Accountability Framework: Employers should have in place a clear social work accountability framework informed by knowledge of good social work practice and the experience and expertise of service users, carers and practitioners. Safe Workloads and Case Allocation: Employers should ensure social workers have safe and manageable workloads. Managing Risks and Resources: Employers should ensure that social workers can do their jobs safely and have the practical tools and resources they need to practice effectively. Assess risks and take action to minimise and prevent them. Effective and Appropriate Supervision: Employers should ensure that social workers have regular and appropriate social work supervision.

ASYE Training Programme ASYE Mandatory Training will commence in October 2018 and will take place on a monthly basis. NQSWs will be allocated a place on the training program by their ASYE CSW who will also provide dates, times and venues. Attendance is mandatory and an expectation of your ASYE (under KSS9), a register of attendance will be kept. In a calendar month there will be two deliveries of the training. If you are unable to attend your allotted training date you can request to attend the other date, to do this you should contact your allocated ASYE CSW as soon as possible.

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Training with be delivered by the ASYE CSWs with assistance from members of Gloucestershire’s Social Work Academy. An additional four days of ASYE based training will also be provided throughout your ASYE (these dates are yet to be finalised) and you will be made aware of the dates through your ASYE CSW and ‘e’ calendar invites. GCC has a training programme that all NQSW’s have access to. For more information please see the GCC programme and speak with your ASYE Assessor in order to consider your training needs and how to book training. It is your (NQSW) responsibility to prioritise your continuing professional development over the course of your ASYE and you will need to consider the social work role you are in and whether the training is necessary i.e. if you were working in the adoption team it would not be necessarily required for you to book onto training for Pathway Planning. Gloucestershire Safeguarding Children’s Board has a training programme that all NQSW’s have access to. For more information please see the GSCB website and speak with your ASYE Assessor in order to consider your training needs. You are required to undertake the following training during your ASYE:

ASYE Period: (suggested)

Training:

0-3 months Child Protection Training (one day).

3-6 months Working Together in Child Protection Conferences & Core Groups (1/2 day)

6-11 months Domestic Abuse (two days).

ASYE Group Reflective Supervision Will commence in October 2018 and will take place on a monthly basis. NQSWs will be allocated a place in a reflective group by their ASYE CSW who will also provide information on dates, times and venues. Attendance at these groups is mandatory and an expectation of your ASYE (under KSS9), a register of attendance will be kept. Groups Reflective Supervision will occur for three hours and will involve a group case reflective discussion (presented by a NQSW group member).

Monthly Actions Checklist The timeline below is for guidance only; you may find it helpful in thinking about/setting up deadlines and monitoring your progress

Month Action Study time

August o Pre-Qualified

September o Weekly supervision with line manager o Inform ASYE CSW of HCPC registration o Meeting with ASYE CSW o Support and Assessment Agreement Meeting (within two weeks

of HCPC registration) o Direct observation one (consider) o Induction (1.5 days)

October o Line manager supervision (Support & Assessment Agreement)

o ASYE Training & Reflective Group Supervision starts.

o Direct observation one (consider). o Critical reflection one (consider).

2.5 days

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November o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Group Supervision Group. o Direct observation one (consider). o Critical reflection one (consider).

2.5 days

December o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Group Supervision Group. o Direct observation one (consider). o Critical reflection one (consider). o KSS Assessment Tool completed (consider). o Three Review Month (consider).

2.5 days

January o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Group Supervision Group. o Direct observation one (consider). o Critical reflection one (consider). o KSS Assessment Tool (consider). o Three Review Month (consider).

2.5 days Suggested 1 day study leave

February o Line manager supervision (Support & Assessment Agreement) o ASYE Training & Reflective Supervision Group. o Direct observation two (consider). o Critical reflection two (consider).

2.5 days

March o Line manager supervision (Support & Assessment Agreement) o ASYE Training & Reflective Supervision Group.

o Direct observation two (consider). o Critical reflection two (consider). o KSS Assessment Tool (consider).

o Casework audit (links to Six Month ASYE Review Meeting).

o Six Month Review (consider).

2.5 days

April o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Supervision Group. o Mid Point ASYE Meeting. o Direct observation two (consider). o Critical reflection two (consider). o KSS Assessment Tool (consider). o Casework audit (links to Six Month ASYE Review Meeting).

o Six Month Review (consider).

2.5 days Suggested 1 day study leave

May o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Supervision Group. o Direct observation three (consider).

2.5 days

June o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Group Supervision Group. o Direct Observation three (consider). o Critical Reflection three (consider).

2.5 days

July o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Supervision Group. o Direct observation three (TBC). o Critical Reflection three (consider).

2.5 days

August o Line manager supervision (Support & Assessment Agreement). o ASYE Training & Reflective Group Supervision Group. o Direct observation three (consider). o Critical reflection three (consider). o KSS Assessment Tool completed. o Casework audit (links to Eleven Month ASYE Review Meeting).

o Eleven Month (Final) ASYE Review Meeting.

Suggested 2 day study leave

September

o Line manager supervision (Support & Assessment Agreement). o Direct observation three (consider). o Critical reflection three (consider). o KSS Assessment Tool completed. o Casework audit (links to Eleven Month ASYE Review Meeting).

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o Eleven Month (Final) ASYE Review Meeting. o ASYE Portfolio Panel.

October o ASYE Portfolio Panel.

November o ASYE Celebration.

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Knowledge & Skills Statements (Quick View)

1. Relationships and effective direct work. • effective relationships • partnership with children, families and professionals • ensure child protection • evidenced support, tailored to individual child and family needs and risks • ensure children and families, receive the support to which they are entitled. • support children and families in transition. • help children with the impact of loss and change.

2. Communication • use methods based on best evidence • create rapport, engagement and motivation • manage tensions • views, wishes and feelings of children and families • help parents communicate more effectively with their children • promote speech, language and communication support • case notes and reports, • clear analysis and a sound rationale

3. Child development • observe and talk to understand the physical and emotional world of the child • promote optimal child development • understand normative developmental tasks are different for each child • influence of cultural and social factors • impact of communication difficulties, ill health or disability • advice from relevant professionals

4. Adult mental ill health, substance misuse, domestic abuse, physical ill health and disability • identify the impact including young carers. • other professionals • multi-disciplinary assessment • range of strategies • identify risk and impact on children. • vulnerable adults are safeguarded and children protected

5. Abuse and neglect of children • exchange information with partner agencies • triangulate evidence to ensure robust conclusions • recognise harm and the risk • long-term effects of harm • child sexual exploitation, grooming. FGM, enforced marriage • lead investigation • draw conclusions • second opinion and legal advice where necessary

6. Child and family assessment • in-depth and ongoing assessment • professional curiosity and authority • acknowledge conflicts of interest, prioritising the protection of children as set out in legislation. • use evidence based tools • other professional disciplines • impact of poverty and social deprivation, • child and family history • recognise resistance

7. Analysis, decision-making, planning and review • seriousness, strengths and solutions. • set out best options • prioritise children’s needs • test multiple hypotheses • challenge conclusions • make realistic, child centred, plans • multi-disciplinary input • apply twin and triple track planning

8. The law and the family justice system • legal powers, duties and regulatory frameworks • application to family court • legal advice and second opinion as required • use law, regulatory and statutory guidance to inform practice decisions

9. The role of supervision • recognise limitations and how and when to seek advice • discuss, debate, reflect and test hypotheses. • explore bias and conflicting information • identify methods and approaches. • evidence informed decisions to support families and protect children. • reflect on emotional experience • identify strategies for resilience

10. Organisational context • local and national systems • effective multi-agency partnerships and public bodies, including the family courts. • protect reputation of organisation and profession • lead responsibility for children • contribute to the organisation’s role as corporate parent to children in public care, encouraging and advocating for organisational focus, resource and support

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(GCC) Practice Standards

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Training course ©In-Trac Training & Consultancy Ltd 2013

Sens

e of

com

pete

nce

Period of Transition

Realisation

Coming to terms

Search for meaning

Integrating prior and new knowledge and skills

ExcitementConfidence and acceptance in new role

Shock

Denial

New demands, ‘just when I was thought I was getting there’…

Transition Curve

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34 Self – centred

‘CHILDHOOD’

User-Centred

‘ADOLESCENT

Process-centred

‘ADULT’

Process—in-context centred

‘MATURE’

Dependent on supervision Fluctuates between autonomy

and dependence

Increased professional

confidence

Professional maturity

Anxious about being evaluated Over-confident v Overwhelmed Sees wider context in which

‘needs’ exist

Can articulate professional

knowledge and insight to others

Diffidence about making

professional judgements

Less simplistic – engages with

complexity

Can generalise and reflect on

learning and skills

Able to supervise and/or teach

others

Over-focus on content Tailors interventions users Supervision more collaborative

and challenging

Increased self-awareness of

strengths and gaps

Owns the role

SUPERVISORY NEEDS

DirectingStructure

Information

Teaching

Constructive and regular

feedback

Encouragement

MentoringFreedom to test out

Space to learn from mistakes

Reflection on realities and

constraints

CoachingFreedom to Initiate

Further professional

development

To be stretched and challenged

Danger - boredom

DelegatingTo be given wider responsibility

To have their experience utilised

Less frequent supervision

?? External supervision??

Stages of Professional Developme

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