Don Dittmar – Waukesha County

WLIA Fall Regional 2012

GIS and NG9-1-1

DISCLAIMERS

1) I don’t know nearly enough about

NG9-1-1 to do this presentation.

2) I have never let not knowing what I’m talking about stop me before and I am not going to start today.

MY SOURCE:

2012 NENA / URISA Addressing Conference

Memphis TN Aug 6th, 2012

“GIS & Next Generation 9-1-1 for the PSAP” workshop

Otherwise known as:

“We’re tired of kicking around the telephone

companies and want to kick around GIS people for

a while!”

National Emergency Numbering Association

(NENA)NENA serves the public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across North America and around the globe, NENA promotes the implementation and awareness of 9-1-1 and international three-digit emergency communications systems.

NENA works with public policy leaders; emergency services and telecommunications industry partners; like-minded public safety associations; and other stakeholder groups to develop and carry out critical programs and initiatives; to facilitate the creation of an IP-based Next Generation 9-1-1 system; and to establish industry leading standards, training, and certifications.

URISA

URISA - The Association for GIS Professionals - is a  leading provider of learning and knowledge for the GIS community. URISA connects great ideas and great people to inspire leadership and achievement. We strive to provide exceptional educational experiences, a vibrant and connected community, and the essential resources you need to be successful in your career.

NEXT GENERATION 911 (NG9-1-1)

VISION:

An evolved, fully-functional, Next Generation 9-1-1 system that is

accessible anytime, anywhere, from any device

WHY DO WE NEED NG9-1-1?

Current and new `calling’ devicesText – IM, SMS, PDAs, other non-voice devicesWireless – WiFi, WiMAX, improved cellular interface,

hybrid (cellular/WiFi)Sensors – environmental, alarms, biometricVideo, still and motion

Wide spectrum of users, emergency support needs

Deaf and hard of hearing, speech impairedNon-english speaking callersConstantly increasing mobile users – location

challenges

WHAT IS NG9-1-1?NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to: provide interfaces from call and message

services process emergency calls and non-voice (multi-media) messages acquire and integrate additional data useful to call routing and handling deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities support data and communications needs for coordinated incident response and management

 The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet) International Standards Compliant IP Functions Software Services/Applications Data Bases and Data Management Security Human Processes

WHAT IS NG9-1-1?NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to: provide interfaces from call and message

services process emergency calls and non-voice (multi-media) messages acquire and integrate additional data useful to call routing and handling deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities support data and communications needs for coordinated incident response and management

 The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet) International Standards Compliant IP Functions Software Services/Applications Data Bases and Data Management Security Human Processes

CURRENT E-911 - LANDLINE

Call Routing Facility

Master Street

Address Guide

(MSSG)

Phone Number

Phone Number,Address and ESN

ANI-ALI

CURRENT E-911 – CELL PHONE

Phase 1: X-Y of Cell Tower

Phase 2: X-Y of Cell PhoneFollows call (5-10 seconds)

EMERGENCY SERVICE AREASEmergency Service Zone (ESZ): Used to Identify PSAP

Law Fire

EMS

Emergency Service Number (ESN): Identifies Responders

3127

WORKSHOP SLIDE

WORKSHOP SLIDE

NG9-1-1

Call with Address

Add X-Y

Location Aware

Content

ESZ Maps

PSAP

Point Address Validation

ESN Maps(Assign URI)

WHY

Current system handles only voice

Texting

VoIP

Video

AlarmsAbility to better send Calls to correct PSAPAbility to Reroute calls in emergence

ISSUES

Governance (URI assignment)Technology –

Hardware

Software

Speed of obtaining X-Y

Lack of Priority in systemCostData

Status

1. Standards This Year

2. Governance and Funding Next 2 years

3. Implementation

Wait for it…..

5-10 Years!

DON’T SHOOT THE MESSENGER!

Thank You

Don Dittmar, Manager

Waukesha County Land Information System Division