During the last period we work about a change in the methodological approach to work focused on the strategic city planning that involve all the actor/stakeholder on our territory.

Planning & Organizational Development Department - ICT strategy & EU Project - Staff

Municipality of Genoa

Strategic city planning

MAIN PILLARS

Stakeholding

This is a long-term partecipatory process that we carry on between the internal Planning and Developing Department and our first interface actor on the territory that is the Genoa Smart City Association.The GSC Ass. represents a network of active realities on the territory

Municipality Governance P

erformance

plan

Detailed Objectives

Plan’s Goal Executive

Management Plan’s Goal

From strategic actions to operative objectives

Executive Management Plan’s Goal

Detailed Objectives

Plan’s Goal

Municipality Governance

SERVICES STANDARDINDICATORS SYSTEM CUSTOMER SATISFACTION INDICATORSENVIROMENTAL SUSTAINABILITY INDICATORS

Sustainable Energy

Action Plan (Seap)

Mobility and Trafic

Urban Plan (PUM)

Urban Municipal Plan (PUC)

Integrated Governance Information System

A BEST OF BREED IT SOLUTION:•from strategies to individual tasks•various Performance Management methodologies supported•web-based, open-source, free software

Performance evaluation

Logical model of the Technological framework that we use to

carry on the governance management system

Logical model

Enterprise Service Bus

Technological components

Mobility Dep.

Finantial Dep.

….

7

First Output: Directional Dashboard/monitoring

Priority goalsFrom Strategic Planning to Operational Planning

Territorial Analysis Public body’s context

Stakeholder perspective

Services Standards

WORK IN PROGRESSWORK IN PROGRESS

DEPLOYEDDEPLOYED

Shared platform to connect….

Strategic Action with Fund Opportunities and European project management

Link to the platform