gateway for pcounter

© 2016 Inepro B.V. All rights reserved

Technical Manual | Gateway for Pcounter

Gateway for Pcounter

Product Version: 4.21

Version of this manual: 1.0.6


Congratulations on your selection of the Inepro Gateway in combination with the IneproBack Office Suite. We are certain you will be pleased with your purchase of one of thefinest document management and financial management solutions of the market.

We want to help you get the best result from your Inepro Gateway and to operatesafely. This manual contains information on how to do that; please read it carefully.Due to continuous product improvements this manual is subject to changes withoutnotice.

We strongly recommend you read the license agreement to fully understand itscoverage and your responsibilities of ownership.

Your Inepro dealer is dedicated to your satisfaction and will be pleased to answer yourquestions and your concerns.

Best wishes,Inepro BV.

Connect with the most versatile Back Office Solution

All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical,including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of thepublisher.

Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. Thepublisher and the author make no claim to these trademarks.

While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility forerrors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs andsource code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any othercommercial damage caused or alleged to have been caused directly or indirectly by this document.

Version 1.0.6 created: August 2016 in Nieuw-Vennep.

Publisher

Managing Editor

Technical Editors

Cover Design

Inepro B.V.

K. de Graaf

R. Groen

K. de Graaf

Production

Inepro B.V.

Team Coordinator

R. Groen

H. Wagenaar

K. de Graaf


Version 1.0.6 Inepro B.V. http://www.inepro.com

Table of Content

Introduction 2

Supported Products 4

Installing the Inepro Gateway forPcounter 6

Configuring the Inepro Gateway forPcounter 10

Setup PayCon Terminals 18

Setup IP Card Readers 22

How To 28

Troubleshooting 30

End User Licence Agreement I

Introduction

PartI

2 - Gateway for Pcounter

Introduction

Introduction

Thank you for choosing the Inepro Gateway for Pcounter software.This software will enable you to connect the Inepro IP card readers or PayCon based terminals(PayCon or PayMatic Card & Coin) to the Pcounter PRO Software.

The Inepro Pcounter PRO Gateway Setup consists of 2 main blocks:

1) Copying the necessary files to your disk

2) Configuration of the Inepro Gatewaya) Communication between Inepro Gateway and Pcounterb) Communication between Inepro Gateway and the terminals

Should you decide not to read this manual before performing the setup, please follow the “Setupguide” on page .

Changes as from version 4.21.0§ The *.log and *.ini files are now stored in the "C:\ProgramData\Inepro\" or in older Windows

versions in "C:\Documents and Settings\All Users\Application Data\Inepro".§ Data stored in a SQL server database instead of a Firebird database.§ Support the Pcounter option to have a two tags per user maximum.§ Windows registry usage discontinued.

10

Supported Products

PartII


Supported Products

Supported ProductsMinimum requirements:

SoftwareMicrosoft Windows Server 2008Microsoft Windows XPInternet Explorer 6 or above

This Gateway is suited for the following versions of the Pcounter software:

SoftwarePcounter for NT - version 2.11g or above

The following Inepro hardware terminals can use the Inepro gateway and support these cardtechnologies:

Product Details

Konica Minolta PayCon

all versions, supporting all possible card types:- Contact chip card- Mifare proximity card- Legic proximity card- Hitag proximity card

Inepro PayCon

all *protec* versions, supporting all possible card types:- Contact chip card- Mifare proximity card- Legic proximity card- Hitag proximity card

Inepro PayMatic Card & Coin

all *protec* versions, supporting all possible card types:- Contact chip card- Mifare proximity card- Legic proximity card- Hitag proximity card

Inepro IP Card Reader all versions, supporting all possible card types:- Contact chip card- Mifare proximity card- Legic proximity card- Hitag proximity card

Installing the Inepro Gateway forPcounter

PartIII


Installing the Inepro Gateway for Pcounter

Installing the Inepro Gateway for Pcounter

SetupDuring the first part of the setup you can choose what to install to which location. After this part ofthe setup has been completed, please refer to the manuals for further assistance during programconfiguration.

Press to continue.

The software will propose a default directory to install the software in. This directory can bechanged according to your companies requirements.

Press to continue.

Version 1.0.6 - 7

Here an overview of the installation is showed.

Press to perform the installation.

Installation detailsWhen the installation is performed correctly the following is installed:In the selected folder during the installation the program files and documentation is being copied.A service is created and started: “Inepro Pcounter PRO Gateway”. This service should always berunning to ensure a proper working of the Pcounter gateway.

Configuring the Inepro Gateway forPcounter

PartIV


Configuring the Inepro Gateway for Pcounter


Quick setup guideThis paragraph is only intended as a quick start… Further details can be found in the nextparagraphs.

Version 1.0.6 - 11

Starting the Gateway configuration programAfter the installation is completed you will find under [Start] – [All Programs] - [Inepro Pcounter PROGateway] - [Gateway Configuration]:

After you start this program you get the following start-up screen:

If you have followed the flow chart of the quick setup guide your payment terminals should appearin the start-up screen.

In the event that your terminals do not appear in this screen, please refer to the troubleshootingsection, “My terminal(s) do not appear in the Gateway”



Connecting the Gateway to the Pcounter serverSelect [Configure] to enter the Pcounter server information:

Please refer to your Pcounter (PRO) manual for more information regarding these settings.

Configuring generic Gateway settingsUsing the Gateway you can set which purse type the connected payment terminals should use.This is a global setting which applies for all connected payment terminals.

Key Values Default Description

OS selectionWindows Client is running on Windows

Windows On what platform is the client running?Novell Client is running on Novell

Purse Sub Type

PersonalThis purse is most often used.Typically this purse is revaluedwith cash money.

Personal

This setting is important when you want topay for prints and copies with the creditsstored on the card.When using credits on the card there are2 different purses which can be used.

Budget

This is usual a virtual purse withwhich the user can makecompany-related transactions.Typically this purse isautomatically topped-up to aspecific amount on a per monthbasis.

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To set or change this setting select [Settings] on the start-up screen. Then the following window isdisplayed:

Configuring device specific settings

Note: The settings covered in this paragraph apply to each individual terminal.

To select the [Device Settings] screen, click [Devices] from the Gateway start-up screen. Now get alist of all your connected payment terminals.Right-click on a terminal to gain access to the context menu.

To configure a specific terminal use the right mouse click and select “Edit PayCon Settings”.



Then the following screen is displayed:


Print jobsPayments

PcounterPcounter is responsible for setting thepayment method. This can be releaseonly, or debiting an online-account.

Pcounter

The print job payment optionselects the payment method to beused for print jobs. This does notapply to the copier functionality.PayCon

The payment terminal decides how thepayment is fulfilled, this can be directlyfrom the card, via the online account,cash …

Use PINNumbers

EnabledUsers must enter their PIN Numberbefore using this device.

PIN Numbersare controlled.

Using the Pcounter Administratorunder the [Pcounter PRO/PINnumbers] tab user accounts canbe protected using a PIN Number.

DisabledUsers must never (although configuredin the Pcounter Administrator) entertheir PIN Number.

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Connecting a terminal to a print queueIn order to “connect” a payment terminal to a specific print queue both devices have to be joinedtogether in the Gateway Manager.

To select the [Device Settings] screen, click [Devices] from the Gateway start-up screen. Nowdouble-click on the terminal you wish to connect to a printer queue.

Then the following screen is displayed:


Associate with printqueue

Opens the print queuescreen (See image 1).

MyPrinterIn this field the printer queue can beselected for which this payment terminal isactive.

Device Type<Unknown>, button hasno function yet.

<Empty> Reserved for future use...

Configuration profile

Opens the ProfileSelection screen (Seeimage 2).

(default)

For easier management of your devicesConfiguration Profiles can be created. AProfile is like a template with settings andprices which than easily can be adaptedon a large number of printers in stead ofconfiguring printer per printer.

Opens the ProfileConfiguration screen(See image 2).

Pcounter pull queueOpens the print queuescreen (See image 1).

<Empty>

When Pcounter pull printing is activatedthe name of the pull queue has to be filledin here, otherwise it can be left blank.Please refer to your Pcounter (PRO)manual for more information regarding pullprinting.



1. Select Printer Queue. 2. Printer Configuration Profiles screen, a specific profilecan be selected, edited or created.For modifying the current template click on the [Edit]button on the Device Configuration screen or on thePrinter Profiles Screen.

3. Printer Configuration Profiles - Settings 4. Printer Configuration Profiles - Advanced.Click 'Set all prices' to open the Set all prices screen',(see image 5).

5. Set all prices 6. Add Pull Printer queue

Please refer to your Pcounter (PRO) manual for more information regarding these settings.

Setup PayCon Terminals

PartV


Setup PayCon Terminals

How to setup a PayCon for Pcounter Gateway

This sheet is meant to help you to setup your PayCon system so your PayCons can work together with PcounterGateway.

Take the following steps to achieve this:

· The network must be setup in a way that the Pcounter Gateway server and the PayCons can communicate· The server address in the PayCons must point to the Pcounter Gateway server· The transaction log must be enabled· If print jobs will be used in combination with the PayCon, the print job client must be enabled

Network setupSet the options in "Terminal -> Network" to comply with your network.

1. Set the host name so you canrecognise the PayCon in yournetwork.

2. If you have a DHCP server,enable DHCP to let yourPayCon receive an IP-addressautomatically.

3. If you do not use DHCP giveall your PayCons an IP-address in the range of yournetwork.

4. Set the correct subnet mask.5. Set the correct gateway.6. If you need to, you can read

out the MAC-address of thePayCon.

Server addressThe server address in the PayCon must be set to the Pcounter Gateway.

1. Enter the IP-address of thePcounter Gateway server. Ifyou do you can't enter theserver name, they are mutuallyexclusive.

2. Enter the Server name of thePcounter Gateway server. Ifyou do you can't enter the IP-address, they are mutuallyexclusive.

Version 1.0.6 - 19

Transaction LogThe transaction Log must be enabled in the DB connectivity menu.

1. Enable the Transaction Log.

Print Jobs combined with the PayConIf you are using print jobs you must enable the print job client.

1. Enable the print job client if you want to control print jobs viathe PayCon.

You have just made your PayCon ready for working with Pcounter Gateway.

Setup IP Card Readers

PartVI



Software configuration settings

The IP Card Reader Config ToolThe configuration settings can be managed using the IP card reader config tool.

When you start the configuration set-up program this screen will bedisplayed.

Press the button to searchfor connected IP Card Readers.

This next screen will display the IPCard Readers that were found by theconfiguration set-up program.

Please note that the IP address of the IP Card Reader has not been applied (0.0.0.0).Provided the DHCP server is up and running, the next screen will be displayed

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The DHCP server has found the IP CardReader and has displayed the host name"PoE Test". The IP-address is also retrievedand displayed.

Select an IP Card Reader by double-clickingon the intended IP Card Reader info line inthe list.When the IP Card Reader information hasbeen found the next screen will be displayed.

This screen is divided into 4 distinct areas: "Name", "IP config", "Server config" and "Reader config":

The button will exit this window without any processing.

The button sends the new configuration to the IP Card Reader.

NameKey Description

NameThe name of this IP card reader (like 'Printer Q745') This name will also be used ashost name, it is sent to the DHCP server and DNS server if they are enabled.

IP configKey Description

Dynamic HostConfigurationProtocol

Enabled if DHCP be used, disabled if the network information need to be filled outmanually.

IP The IP-address for the IP card reader.

NetmaskThe netmask (only used when using subnetting, ask your system administrator, ifyou're not sure). Standard value 255.255.255.0

GatewayThe IP address of the gateway (The gateway is de server that is located between twonetworks, like the Internet and your local network). It is usually the same address asthe DNS server.

Domain NameSystem

The IP address of the server with the Domain Name System, the system thattransforms names to IP-addresses and vice versa.

Server config settings



Key Description

Server 1 IP * The address of the Inepro Gateway server that the IP card reader should contact.

Server 2 IP *The address of the back-up Inepro Gateway server that the IP card reader shouldcontact. It will be contacted if the first server does not respond.

Server 1 nameWhen DNS is used the name of the server can be entered, the IP-address value for thisserver will be ignored, and retrieved from the DNS server.

Server 2 nameWhen DNS is used the name of the server can be entered, the IP-address value for thisserver will be ignored, and retrieved from the DNS server

Key setKey set will give the possibility to set the encryption key between the IP card reader andthe server. At the time of writing the value as not yet used and should always be set to'1'.

* Inepro recommends using a fixed IP address instead of the DNS host name.

Reader config settingsKey Description

Setting 1

These settings will be addressed below.Setting 2Setting 3Data 1

Data 2

These fields will be used for retrieving the card reader data. The values entered here are dependent on the card that isused.

Note: The raw data is supplied without conversion. Below you will find the data that applies to the data supplied in adecimal format.

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These are the setting for the currently supported readers:

Wiegand:

Setting Description Value Description BitsFacilitycode

Setting 1

Card ID. Because of the applied interfaceit is possible that different card readersare connected with this communicationprotocol. To be able to differentiate thedifferent card type the card type can beentered here.

- - - -

Setting 2

Protocol Type. The different Wiegandreaders are able to read card withdifferent protocols. The IP card readersoftware will enable you to select one ofthe protocols.

(Remark ”all types” in setting 0 means Alltypes except 2 and 128-255.)

0All typesexcept value 2and 128-255

- -

1 H10301 26 8 bit

2 H10302 37 none

3 H10304 37 16 bit

4 H10306 34 16 bit

5 C1000 35 12 bit

8 ARAS 36 36 16 bit

128 NFP 37 16 bit

129 NFP1 36 15 bit

130 PAL 34 0 bit

131 PAH 27 0 bit

255 RAW -- 0 bit

Setting 3

Facility code. This is a part of the datadelivered by the Wiegand protocol. If thevalue here is other then '0', then the IPcard reader will check if the code on thecard is present. If the value is '0' thefacility code is not checked.

- - - -

Data 1 Not applicable - - - -

Data 2 Not applicable - - - -

Note: The facility code is never send to the server.

Multi tag:Setting Description Value Card Types Behaviour

Setting 1

IP reader will read thefollowing protocols: EM4x02,EM4x05, EM4x50, hitag1,hitag2, Q5 and Ti-RFID.

Because of the emulation ofthe EM4x02 card and theEM4x05 card by the Q5 card,these different settings ofSetting 1 are supported.

0EM4x50, hitag1,hitag2, Q5 andTi-RFID

-

1 EM4x02, EM4x05,EM4x50, hitag1,hitag2 and Ti-RFID

-


The card data of theEM4x02 cards will beprocessed and send inreversed order.


The card data of theEM4x05 cards will beprocessed and send inreversed order.


The card data of theEM4x02 and EM4x05 cardswill be processed and sendin reversed order.

Setting 2 Not applicable - - -Setting 3 Not applicable - - -

Data 1 Not applicable - - -

Data 2 Not applicable - - -

Warning: Processing and sending of data in reversed order not tested for the EM4x05 cards.



Mifare:Setting Description Value Card Types

Setting 1

The Mifare reader supports the 4 bytesMifare card serial number and 7 bytesDesfire card serial number. Setting 1 will be used to determine if theorder of the 4 bytes Mifare card serialnumber should be reversed.

Only 4 bytes of the Desfire card serialnumber are used to calculate the decimalcard number.

0

Card serial numberis calculated fromthe raw data in thereversed order.

1

Card serial numberis calculated fromthe raw data in thenormal order.

Setting 2 Not applicable - -Setting 3 Not applicable - -Data 1 Not applicable - -

Data 2 Not applicable - -

Legic:Setting Description Value Card Types

Setting 1

The IP card reader supports:Legic PrimeLegic AdvantMifare (classic)Mifare DesfireISO 15695

Setting 1 will be used to determine if theorder of the card serial number should bereversed for the Mifare Classic

For ISO 15695 and Mifare Desfire are notinfluenced by these settings

0

Card serial numberis calculated fromthe raw data in thereversed order.

1

Card serial numberis calculated fromthe raw data in thenormal order.

Setting 2 Legic Prime Read Setting0

Standard LegicPrime number

1 Reversed LegicPrime number

Setting 3 Not applicable - -Data 1 Not applicable - -

Data 2 Not applicable - -

Note: When you can't find your card reader type in these tables, please contact Inepro for the settings for yourreader. They will send you the latest version of this manual.

How To

PartVII


How To

How to…

How to for “setup the configuration Online-Accounts”· Configure your Pcounter printer for “Super pause Mode”· Start the Gateway Manager· Configure the PayCon for the correct print queueo The “Associate with print queue” is the important queue to set

· Start the Pcounter administrator· Go to the option [Pcounter Pro ID/PIN numbers]· Enter an ID (and PIN Code) for the online account users· Switch back to the [User Accounting] section and foresee the users of a balance· Go to the PayCon and start an online sessiono Type [F]o The PayCon now asks for an “Account ID”o Enter your account IDoWhen enabled, enter your PIN code.oWhen the PayCon is set to “always” for the online account mode there is no need to press the

[F] key before the Account information.

Troubleshooting

PartVIII


Troubleshooting

Troubleshooting

My terminal(s) do not appear in the GatewayWhen you start the Gateway and the Inepro terminals do not appear in the window youcan control the following:· Close the Gateway software· Insert your Administrator card in the terminal· Enter the [Terminal] menu· Scroll down to the [Network] menu· Enter the [Network] menu· Check all network settings on the terminaloRegardless whether DHCP is selected or not, you should manually enter the address of the

Pcounter server under the menu item “server address”.· Leave the menu by pressing [Stop] 4 times· Power off and on the terminal· Start the Gateway software

Online accounts do not work on the terminal· Enter the service menu with your Service Card.· Scroll down to the [Online Accounts] menu· Enter the [Online Accounts] menu· Scroll down to the [User input] menu· Enter the [User input] menuoNever: no manual user ID entry is allowedoUnder F key: before a manual user ID can be entered the [F] key has to be pressedo Always: only manual ID entry is possible to operate the terminal.

· Leave the menu by pressing [Stop] 4 times

END-USER LICENSE AGREEMENTINEPRO BACK OFFICE SUITE BY INEPRO BV

THE PROGRAM IS COPYRIGHTED AND LICENSED (NOT SOLD). BY PURCHASING THE PROGRAM, YOU ARE ACCEPTING AND AGREEING TOTHE TERMS OF THIS LICENSE AGREEMENT. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THEPROGRAM, BETWEEN YOU AND INEPRO BV, (REFERRED TO AS "LICENSOR"), AND IT SUPERSEDES ANY PRIOR PROPOSAL,REPRESENTATION, OR UNDERSTANDING BETWEEN THE PARTIES.

1. License Grant. Licensor hereby grants to you, and you accept, a nonexclusive license to use the program in machine-readable, object codeform only, for use only as authorized in this License Agreement. The Programs may be used only on computers owned, leased or otherwisecontrolled by you. The program shall only manage the number of devices specified in the purchase agreement. You agree that you may notreverse assemble, reverse compile, or otherwise translate the Program.

2. Term (Demo Version Only). This License commences upon the installation of the software and is effective for 90 days following the dateyou install the software. This License terminates automatically without notice from Inepro BV upon the expiration of the evaluation term or ifyou fail to comply with any provision of this License. Upon termination you shall remove the SOFTWARE from your computer(s).

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Version 1.0.6 - I