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Why Should Anyone Be Led By You? Professor Gareth Jones

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Page 1: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Why Should Anyone Be Led By You?

Professor Gareth Jones

Page 2: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leading v Managing

Leadership is a non – hierarchical concept

Page 3: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Effective leadership excites people to

exceptional performance

Page 4: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Behaviour in organisations

• Individual

• Team

• Organisation

Page 5: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

The Search for Authentic Leadership

• 47 x 47 x 47• 60 x 50 x 17

• Loss of reality �

• Loss of meaning �

Page 6: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

� Loss of trust �

The Search for Authentic Leadership

� Loss of community �

Page 7: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leadership is in short supply

Page 8: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Structures and cultures kill leadership

Page 9: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 10: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

The Leadership Deficit

• We want it – but we kill it

• We research it – but we don’t understand it

Page 11: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Asking the wrong questions….

• High achiever• High energy levels• Longer time span• Goal directed• Politically active• Loners• Field independent

Who Makes It To The Top?

• First child or first son

Page 12: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Asking the wrong questions…

What do those at the top think?

• Capacity to develop strategy• Able to work with a variety of people• Early responsibility for important tasks• Strong achievement goals• Early leadership experience• Experience of several business functions• Integrity, trust, concern for people

Page 13: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

What do followers want?

A better question might be……

Page 14: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 15: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

� Followers want community

� Followers want significance

� Followers want excitement

� Followers want authenticity

Page 16: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Ask yourself

� Are you exciting?

� Are you authentic?

� Who decides?

Page 17: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Classic leadership research

• Trait

• Style

• Contingency

Page 18: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Emphasis on leaders not leadership

Page 19: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

How we understand leadership

Page 20: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leadership is contextual

Page 21: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leadership is relational

Page 22: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leadership is non-hierarchical

Page 23: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

What authentic leaders do

Page 24: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Sense situations….and take symbolic action

Page 25: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Read – and rewrite – the context

Page 26: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Get close but keep your distance

Identify

Page 27: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Show your difference

Page 28: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Show your difference

Page 29: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Show your difference

Page 30: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Display significant, real and perceived differences…

Page 31: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

…related to context

Page 32: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Know and show yourself…enough

Page 33: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 34: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Reveal weakness – focus dissatisfaction

Page 35: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Take personal risks because you care

� When you really care you reveal your weaknesses.

� Your weaknesses should be real, humanising, and may show followers how they can help.

Page 36: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Effective leaders use their emotions to liberate the energy of

others

Page 37: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Descartes was wrong – the fully rational human being is emotional

Page 38: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Communicate…..

� Differences� Weaknesses� Vision� Values

Page 39: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Tell a story

Page 40: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Choose your channel

Page 41: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Be a conductor

Page 42: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Conform enoughConnect – gain traction –change

Page 43: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Become an authentic chameleon

Page 44: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Retain your authenticity by…

Page 45: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Consistency between words and deeds

Page 46: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

A common thread in your role performance

Page 47: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 48: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 49: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 50: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Comfort with origins

Page 51: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Comfort with origins

Page 52: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

BE YOURSELF MORE

WITH SKILL

Page 53: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Inspirational Tensions

• Show strength but reveal weakness

• Be yourself but conform enough

• Get close but keep your distance

• Be authentic but be prepared to be a role player

Page 54: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

The price and prize of leadership

Page 55: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

What authentic leaders do

� Sense situations� Read - and rewrite – the context � Identify – get close but keep your distance� Reveal difference - know and show yourself enough� Reveal weakness� Communicate with care� Conform enough� Practice what you preach� Keep a common thread � Be comfortable with origins

Page 56: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

What you can do now

� Crucibles of experience� Sources of replenishment� Gain perspective

� Get feedback� Don’t try to be perfect

� Being good v being great� Customize your development

� Are you in the right place to express your authentic self?

Page 57: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Balancing authenticity and skill

High

High

Low

Low

Authenticity

Skill

Maverick Effective Leader

Unaware and clumsy

Phoney

Page 58: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Page 59: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

www.whyshouldanyonebeledbyyou.com

Page 60: Gareth Jones, SS09 Jones SS09.pdf · Title Gareth Jones, SS09 Author: claire.lines Created Date: 4/30/2009 1:24:03 PM

Rob Goffee and Gareth Jones 2008

Leading in a downturn

� Don’t claim to know the future – but articulate a vision/values (integrity and optimism)

� Understand the politics – but remain above them� Focus on task (speed) – but build cohesion (keep

talking and listening)� Identify with the troops – but be prepared to be apart� Remain steadfast – but adapt, be nimble � Admit mistakes – and say sorry where necessary