future of the intranets event
TRANSCRIPT
2
What does the word Intranet,
mean to you? Is the word itself
more reflective of the past or the
future?
Does it invoke mostly positive
thoughts or mostly negative thoughts
Intranet 1.0 – The simple days
Top-down communication
Employee Productivity
Mainly consumption, not creation
Home pages, Corporate news, HR
Employee directories, forms policies and
procedures
Intranet
Enterprise
Search
Policies
Contact
List
How to’s
Document
Management
Internal
Collaboration
HR
News-feeds
Company
Updates
Digital Workplace
Enterprise
Search
Policies Company
Updates
Contact
List
How to’s
Document
Management
Internal
Collaboration
HR
News-feeds
Social
Networks
Instant
Messaging
Business
Apps
Online
MeetingsWorkflow
External
Collaboration
Any
Device
Access
Projects
Analytics &
Dashboards
Connected
Devices
IOT
Personal-
isation
45
Organisations have built physical
workplaces in the past 200 years;
we know them and understand
them. But we now need to
design & shape the digital workplaces where staff,
contractors and third parties
increasingly work.
Source: DWG From Intranet to Digital Workplace
Why you won’t succeed
“Our users are different
you haven’t met an
organisation like this
one before. We are
unique”
“The senior leadership team has asked me to take care of it. We don’t need to involve them.”
“We don’t have time
to deal with things
that don’t work from
day one. We are not
Change Managers”
“We don’t need to involve
the staff. It will just make it
more difficult and they
don’t have time”
“You’ve obviously done
this before. Can’t you
just give us the same
thing.”
“Our people
weren’t ready for
this sort of change
before.”
Different Roles Require Different Goals
Improve client service and experience
Improve knowledge management
Consult with other experts remotely,
as you need
Ensure operational excellence
and streamline supply chain
Improve field service
Accelerate product innovation
Gain insights into customer data,
sales and inventory
Improve agility, and provide me
tools to work efficiently
Provide greater insights into financial risk
and business performance
Improve the client experience
Protect client financial data
and ensure compliance
Documents
and
Conversations
PA Hosted Development Applications
Local Services and Applications
Business Apps
Online
Task
Apps
Personal
Storage
Platform Evaluation
Business Case
Planning and
Executive
Engagement
Use Case
Workshops and
Solution Design
Planning
IA, Governance and
Migration Planning
How we help you:
Configuration,
Development &
Application
Integration
User and
Administrator
Training
Change Management
Workshops and
Planning
Recognising SuccessHow we help you: