fundamental workplace skills overview - overview.p… · fundamental workplace skills in order to...

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2 Course Overview | Fundamental Workplace Skills | onlineacademy.co.za

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FUNDAMENTAL WORKPLACE SKILLSIn order to maintain a job, there are certain skills and characteristics you will need. No matter how many qualifi cations you have, if you lack the fundamental workplace skills, you may end up struggling to maintain a job. While workplace skills may seem simple, the reality is that many people still struggle with them. Eff ective communication, for example, is a valuable skill in any working environment, and there is always room for growth and improvement in relation to communication skills. You can use your workplace skills in any job, regardless of the industry or the type of organisation in which you work. Skills such as eff ective leadership and stress management will benefi t you throughout your working life, regardless of where your career takes you.

SHORT COURSE MODULES

Planning Career Development

Assertiveness & Self-Confi dence

Business Etiquette

Time Management: An Overview

Presentation Skills

Meeting Management

Public Speaking Skills

Interpersonal Skills

01

02

03

04

05

06

07

08

COURSE DURATION

HOUR MODULES

MODULES

HOURS

188

The phrase ‘soft skills’ is often used to describe the skills which characterise relationships and other people, or how you approach interactions.

For many people, the so-called soft skills are often some of the most diffi cult skills to develop. Job-re-lated expertise (hard skills) are essential in any profession. However, over the last 10 years, under-standing has grown that perhaps soft skills may ul-timately be more important in determining levels of success.

Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.

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Please take note that these hours are only estimated times.

Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.

The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.

Course Overview | Fundamental Workplace Skills | onlineacademy.co.za 3


FUNDAMENTAL WORKPLACE SKILLS

WHAT YOU WILL LEARN

• Identify the potential signs that indicate a possible career change.

• Know how to add value and understand your career strengths and weaknesses.

• Understand the term assertiveness and the importance of being assertive in the workplace.

• Understand the term self-confi dence and the importance of confi dence in the workplace.

• Understand the term business etiquette as well as the need for etiquette in the workplace.

• Identify the basics of offi ce etiquette.

• Understand the meaning of time management.

• Understand the importance of good presentation skills in the workplace.

• Identify the different methods of presentation and know how to decide which method to use.

• Understand the importance managing meetings in the workplace.

• Know how to plan and prepare your workplace meetings.

• Know how to prepare for public speaking.

• Understand the basics of preparing yourself for the speech.

• Understand verbal and non-verbal communication skills.

• Know how to start a conversation and understand the four levels of conversation.


WHO SHOULD DO THISCOURSE?

• Young professionals, new employees and people starting a career.

• Persons wanting to learn how to be assertive.

• Persons who want to learn about the basic communication methods in business, like meetings and presentations.

This short course is designed for the following audience:

For this short course, it is advisable that you have the following experience/knowledge:

• Learners with limited knowledge on the subject.

• Learners with 1-2 years’ workplace experience.

• Learners with fundamental skills.


WHAT YOU WILL LEARNF U N D A M E N T A L W O R K P L A C E S K I L L S

01PLANNING & CAREER DEVELOPMENT

The purpose of a career development plan is to help you reach your goals. Everyone has aspirations in life and specifi c levels they would like to reach. Part of the planning process entails you developing specifi c career goals and mapping out a course on how to best reach them.

02ASSERTIVENESS & SELF-CONFIDENCEAssertiveness is a very necessary quality in today’s world. It’s more like a process of knowing you have a right to be in your place in the world or at least to negotiate it strongly, in the face of others’ demands and expectations that you accommodate their wishes and desires.

03BUSINESS ETIQUETTE

While volumes have been written on the subject, the essence of etiquette is being courteous and thoughtful to those around you. A few basic pointers can go a long way. In general, try to promote your ideas and opinions as diplomatically as possible.

04TIME MANAGEMENT: OVERVIEW

You can become more productive by using improved time management skills and tools, and can accomplish more with less eff ort and time. Time management can help you reduce wasted time and energy, help you become more creative and productive.


05PRESENTATION SKILLS

With public speaking training you can learn how to become an excellent speaker. Public speaking tips always come handy when you are prone to getting nervous. Public speaking training can turn you into a professional speaker who knows how to generate sales and fi nalise deals.

07PUBLIC SPEAKING SKILLS

You might be asked to make a speech at a friend’s wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event. In short, being a good public speaker can enhance your reputation, boost your self-confi dence, and open up countless opportunities.

08INTERPERSONAL SKILLS

To eff ectively communicate and interact with one another, human beings need interpersonal skills. Developing your interpersonal skills enhances your success personally and professionally. With these skills, an employee will be in a position to eff ectively communicate.

06MEETING MANAGEMENT

The workplace demands that we multi-task; employees lose focus and become disorganised, making it diffi cult to make good decisions and build momentum. Meetings at work have become a commodity. It’s time to rethink how leaders can maximise engagement.


THE BENEFITS OF

ONLINE SKILLS DEVELOPMENT

Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your office or home.

COMFORT

A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.

SELF-PACED LEARNING

The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.

LOWER COSTS

It doesn’t matter where your career stands at this moment; completed programs will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

IMPRESSIVE RÉSUMÉ


Course level: 02 Study fi eld: Fundamental Workplace SkillsCourse cost: R1750.00 incl. VAT

Course level: 02Study fi eld: Fundamental Workplace SkillsCourse cost: R1750.00 incl. VAT

AVAILABLE NOW AVAILABLE NOW

Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.

Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to fi nd out more or contact us at [email protected].

R1750.00 including VAT

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