workplace skills
DESCRIPTION
Workplace Skills. Workplace . Workplace – a place of business where an organization accomplishes the tasks that make them successful and earn the profit that keeps the organization productive. Workplace Safety. - PowerPoint PPT PresentationTRANSCRIPT
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Workplace Skills
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Workplace
Workplace – a place of business where an organization accomplishes the tasks that make them successful and earn the profit that keeps the organization productive.
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Workplace Safety
Workplace safety guarantees a safe and hazard-free work environment for you as well as all employees of the organization.
When an on-the-job injury occurs, WORKMANS COMP will be paid Workman’s Comp – benefits paid to an injured
employee for living expenses while injured
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Dress Code
Dress code will vary across the career spectrum
People who work there help you set the proper dress code
Professional Business jobs require a professional dress.
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Dress Code
Professional DressMen
Blue, Black, or Charcoal Grey suit Button-up shirt and matching tie Brown or Black shoes and belt.
Women Skirt and Blouse or Pants Suit Closed toed shoes
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Emergency Procedures
The Safety Hazards and Emergency Procedures will vary depending on the job.
When hired, ask about the procedures that apply
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Tools
Tools of the Trade – The tools that you need to know and master in order to be the best employee possible at a certain job or position.
Tools will vary depending on the job at hand
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Tool Maintenance
Tools that are used on the job are used every day.
That results in a lot of WEAR AND TEAR on the equipment.
A Daily, Weekly, or Monthly Maintenance schedule will help extend the life of the equipment and create a safer work environment for the workers.
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Technology
Technology has made most jobs simpler in some way
Email and cell phones allow better communication
Digital plans and maps help increase the level of understanding
Equipment is easier to operate and maintain
How has technology made your career choice easier?
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Technology
How has technology made your career choice easier?
Send me 2 examples of this in a student email.
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Organizational Structure
Organization - A group of people working together in a coordinated effort to reach certain goals.
Organizations are structured into levelsThe higher level has authority over all levels
below
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Organizational StructureHierarchy PyramidC
EO, C
FO, COO
Senior Managers
Middle Managers
Supervisors
Operatives
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Organizational Structure
CEO – Chief Executive OfficerCFO – Chief Financial OfficerCOO – Chief Operating Officer
Operative – Employees who have no authority over anyone else and is only responsible for their job
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Organizational Structure
Authority - The power based on the rights that come with a position.
Different levels create clear lines of authority and a chain of command
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Organizational Structure
Chain of CommandThe clear line of authority within an
organization.
In the business world, the chain of command starts with the CEO
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Advantages of a Defined Chain of Command
Makes it easy for all members of an organization to understand who is in charge.
Allows for problems to be handled at the lowest possible level.
Only problems that cannot be handled by a lower level supervisor will be introduced to a higher level
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Disadvantages of a Defined Chain of Command
Can create problems if the structure is too rigid and complicated
Too many layers make assigning responsibility difficult.
Decisions are made slowly often by people with limited understanding of the issues involved. Ford motor company reduced the levels of mgt from
15 to 9. Larger mgt numbers meant longer time to respond to
customer needs. This is a crucial advantage in a highly competitive
industry
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Improving Productivity
In early industrial times, it was proven that assigning specific tasks to individuals or groups will improve productivity
This technique is called Division of Labor.Division of Labor may include:
Specialization Job Rotation Job Scope Job Depth
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Improving Productivity
Specialization - groups of workers perform very specific tasks or sets of tasks. Makes training employees easier Can increase productivity May cause boredom among employees
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Improving Productivity
Job Rotation - Periodically moving of workers from one job to another. This will help prevent workers from becoming bored It also creates a multiskilled workforce
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Improving Productivity
Job Scope - Refers to the number of operations involved in a job Narrow job scope means few operations involved and
may become boring Broad job scope means many operations, which most
people find more satisfying
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Improving Productivity
Job Depth -The freedom employees have to: Plan and organize their work Interact with co-workers Work at their own pace
A job with depth allows for the workday to be much less regulated than those with minimal job depth
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Organizational Structure
During industrial times (late 19th and early 20th centuries) many companies were centralized: Power held by a few senior managers who are
responsible for making most important decisions
Decentralization - The process by which decisions are made by managers at various levels within an organization.
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Types of Organizational Structures
Line StructureLine and Staff StructureMatrix StructureTeam Structure
Each type can be shown by an organizational chart, which is a visual representation of a businesses structure.
Shows who reports to whom and what type of work each department does.
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Line Structure
Authority originates at the top and moves downward in a line.
All managers perform line functions. Line functions – functions that contribute directly to
company profits. EX. Production mgrs, sales reps, marketing mgrs
What type of companies have a line structure?
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Organizational StructureCEO, C
FO, COO
Senior Managers
Middle Managers
Supervisors
Operatives
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Line and Staff Structure
In a mid to large sized company, line managers cant perform all tasks required to run their department.
Other employees are hired to help by performing staff functions. Advise and support line functions EX. Legal dept, human resources, public relations
Contribute only indirectly to company profitsStaff are usually specialists in one field, and
only advise line managers.
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Line and Staff Structure Chart
Staff mgrs
Line mgrs
Top mgrsPresident
Vice President,
Sales
Advertising Sales Personnel
Vice President,
Manufacturing
Fabrication Assembly
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Matrix Structure
Allows employees from different departments to come together temporarily to work on special project teams.
Allows flexibility to respond quickly to customer needs by a team of people devoting time to the project, then return to their departments after completion. Common for companies that take on very large
projects EX. Boeing, new aircraft design
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Matrix Structure Chart
Corporate Level
Division A
Planners and
Analysts
Production Engineering Personnel Finance
Division B
Planners and
Analysts
Production Emgineering Personnel Finance
Projects are formed from by employees coming together from each department in their division to work on special projects
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Team Structure
Brings together people with different skills in order to meet a particular objective.
More and more companies are using this over Line and staff. Allows them to meet customer needs quicker than
traditional structuresTeams make their own decision instead of
having to get approval of senior mgrs
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Team Structure Chart
Senior MGT
Team A
Marketing,
Production
Research,Finance
Team BMarketin
g, Productio
nResearch, Finance
Team C
Marketing,
Production
Research, Finance
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Flat Structure
An organization that has a small number of levels and a broad span of mgt at each level. This calls for a good bit of delegation on the part of
the mgr. Employees have more power within the company.
Advantages Greater job satisfaction More delegation Increased communication between levels of mgt.
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Tall Structure
Organization that has many levels with small spans of management. Power is centralized on the top levels and there is
more employee control by senior mgrs. Advantages
Greater control Better performance
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Teamwork
A group of people working together with delegated responsibility to accomplish team set goals
Delegate – to divide up responsibility within the team
Collaborate – information combined from all members of the team to achieve goals or answer common problems
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Working in Teams
Advantages
1.sharing of ideas
2.motivation - not wanting to let the team down. Shared targets and aims for the team to meet.
3.Employee needs - employees have social needs, go to work not just for the money but for human contact with workmates etc. Employees can therefore be happier in a team.
4. Personnel support - more experienced members can help, mentor and develop the less experienced members.
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Working in Teams
Disadvantages
1. not all work is suited to working in a team - there are some one man tasks.
2. Teams can cause conflicts - personality clashes between members.
3. The contribution of quieter members of the team can get crowded out by members with larger personalities. Some good ideas can get lost this way.
4. Team mentality. Workers start to identify just with their own team and this harms relationships between different teams and departments and harms communication in the organization
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Departments
Marketing – Department that will determine how your company will inform customers about the product. Department head should include place to advertise: newspaper, television, storefronts, billboards, radio ads, mailers, mass emails
Sales – Department that will determine where and how to sell the product created and the price to sell it for. Include places to sell and the area in the store to sell it.
Production – Department that will determine how to assemble the product. Include all steps in the process of building or creating the product
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Corporate Financial Practices
Company Credit Card – Charge card given to employees to pay for JOB RELATED expenses. Gas Hotels Client Dinner
Expense Report – Form to be filled out when an employee returns from a business trip, or periodically if charges are a standard of the job
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Corporate Financial Practices
Fraud – being dishonest on an expense report Spending money on the company charge card for non-
business related items Not itemizing all purchases correctly Not recording the place of business of the purchase
correctly
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Corporate Financial Practices
Embezzlement – possessing Company money without prior approval
Unauthorized purchases and returns ATM withdrawals Petty Cash
Small amount of money kept on hand for emergency purchases
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Corporate Financial Practices
Public Traded Company – Company that has shares of stock available for purchase by investors on the open stock market Stocks may be called Securities
Shareholder, Stockholder – someone owning stock in the public traded company
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Corporate Financial Practices
You can trade your own stock at: Sharebuilder.com E TRADE – with the baby
Or create an investment portfolio with a Stock Broker A licensed professional who invests others money in
the stock market Investment Portfolio – The stocks that your money is
invested in.
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Corporate Financial Practices
Stock Brokers may be called Financial Investment Professionals
Some different places they work are: Edward Jones Merrill Lynch JP Morgan Chase Citigroup
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Corporate Financial Practices
NYSE – New York Stock Exchange The oldest U.S. stock exchange Located on Wall Street in New York City – The
financial capital of the U.S.
NASDAQ – National Association of Securities Dealers Automated Quotations An electronic-based securities trading market
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Corporate Financial Practices
When trading stock, select stable companies to invest in for a safe investment
With great risk comes great rewards, but also great losses
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Corporate Financial Practices
Go to www. nasdaq.com
Use Microsoft Excel to record 5 different types of stocks you would like to invest in. You will observe them over the next 5 days.
Record this info for each stock: Symbol Last Sale % Change Share Volume
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Working in a Public Environment
When working on Public computers, security of files and information is a MUST!!!
When sending confidential info, or things you don’t want others to see, ENCRYPT the file before sending
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Secure Sending of Information
Encrypt – the transforming of information using an algorithm that makes it impossible for others to read without the decryption code
Algorithm – AKA Cipher – changes the decrypted message into a readable format
Decrypt – change the encrypted message back to normal text by inputting the decryption code
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Encryption
To encrypt a document in Microsoft Word 2007 Go to circle in Top Left > Prepare > Encrypt
Document Enter a password that you can remember
2003 Go to Tools > Options > Security > Encryption
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Encryption, Sending, Decryption
Attach the document to an email and send it to me at [email protected] . Put the password in the body of the email so I can decrypt the message once it is sent. Encrypted message and password included worth 50
points possible