WAREHOUSE

GOVERNMENT

Post Office

KIO

SK

AT&T CLOUD SERVICES AND AT&T ENTERPRISE RECOVERY SERVICES

CONTACT CENTER

CARRIERS HQ

AT&T increases business velocity with the freighttransportation ecosystem.

DRIVER

LOCATIONS

ONTIME

PERFORMANCE

ROUTELOGISTICS OPERATIONS

BIG DATA ANALYTICS

MAINTENANCEFACILITY

FLEET

OPERATIONS

DISTRIBUTIONCENTER

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BIG DATA ANALYTICS

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A�ention Forkli� Crew: I need 3 in the Distribution Center for Cross Dock operations.

DELIVERYSCHEDULED

CUSTOMERNOTIFIED

SEARCHINVENTORY

PRODUCTIN STOCK

DRIVER

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ONTIME

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MULTI-RESOURCE& CREW MODE

TASK NO. STATUS SLACOMPLETED

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SAFETY PERFORMANCE DASHBOARD

MAINTENANCEINSPECTIONS

REGULATORYCOMPLIANCEREPORT

SEND

LOCATION

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Truck: 2798Status: Departing DCAction: DISTRACTED DRIVER APPLICATION ACTIVATED

Ok, on my way.

Mobile Regulatory ComplianceAutomate compliance processes to eliminate paperwork through fully integrating wireless capturing and reporting of data to back-end systems.

Enhanced Push to TalkInstantly communicate with employees in the field. Enhanced features for integration with back-end office systems and applications.

Fleet ManagementEnhance utilization and enable dynamic routing by providing dispatchers with real-time location and shipment status.

Business Intelligence and Data Analytics Extend business intelligence to the mobile device to provide real-time KPIs.

Safety Compliance Monitoring and TrackingTrain, reinforce and reward safe work habits by delivering timely, targeted reports directlyto drivers, operators or crews. Freight Monitoring, Control and Location TrackingRemote management of M2M connected devices for virtual machine control. Includes environmental monitoring of cargo, security and breach alerts and global tracking/geofencing.

Mobile Workforce Productivity and ManagementEnable timesheet data collection, work-order management, payroll integration and location tracking in the field.

Mobile CRM, ERP and SCMGive field employees the information they need by integrating mobile applications with back-end CRM, ERP and SCM systems.

Mobilize and Automate Operations Globally

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DATAThank you for the picture. I will order the new parts now.

CURRENT ENERGYCONSUMPTION

Trace Details:Railcar: 1532Last Event: Departed - Nwk, NJCurrent Location: Phila, PAETA: xx/dd/yyyy 17:00

Preventive and Predictive MaintenanceAutomate maintenance processes with M2M connected devices, fully integrating data capture with maintenance scheduling and technician dispatch.

Emergency Response, Disaster Recovery and Continuity of OperationsMobile access to emergency and recovery plans, enterprise resources and applications in times of natural and man-made disasters.

In-Building Service SolutionsProvide a comprehensive WLAN solution for in-building applications with monitoring, repair, maintenance and call center support.

Vehicle and Asset Monitoring and Tracking Improve operations and optimize asset utilization through remote monitoring and management of M2M connected devices.

Mobile Building and Facilities ManagementRemote management of M2M connected devices for energy monitoring and control.

Manage and Maintain Assets and Infrastructure Globally

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Shipment 01020305In Transit: Route 81 S. Harrisburg, PA ETA: xx/dd/yyyy

Your delivery is scheduled for tomorrow at 1:00pm. To change/cancel, click to call.

KIOS

K

Routing...I’d like to speak with someone in support.

!!ALERT!!Container 1100: COMPROMISEDLocation: Terminal B, DFW AirportContents: Lou Paul HandbagsAction: Security Alert Sent

Container ID: REF12090834Cargo Temp: 42˚CStatus: TEMP OUT OF RANGE

CREDIT CARD PAYMENT CONFIRMED

$

Drive Enhanced Customer Service and Agility

Point of Sale and Proof of DeliveryProcess credit card transactions, record signatures and send bills from a mobile solution integrated with a CRM system.

Global Smart MessagingProactively message customers on shipments, location and ETA. Customers can confirm or reschedule deliveries via a global messaging solution.

Real Time Customer Shipment and Freight Visibility Minimize freight loss and claims with near real-time visibility to location and status information via a mobile app.

Remote Temperature and Environment Control Automate quality control alerts through remote sensor monitoring, alerting and control of connected devices.

High Value Cargo Visibility and Quality AssuranceEnhance visibility with mobile access to near real-time data captured and integrated with SCM systems.

Contact Center SolutionsAutomate and streamline multi-channel customer contacts by integrating traditional call center environments with mobile and web-based customer applications.

Self-Service KisoksProvide self-service kiosks that integrate mobile sensors and wirelessly alert dispatch of shipment and location.

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The Freight Transportation Ecosystemat your �ngertips

The demands to enhance customer experience, grow revenues and manage costs have never been greater. AT&T delivers a comprehensive suite of business solutions designed to meet the needs of Transportation and Logistics organizations today.

Turn the page to learn how we can enable your entire ecosystem with real-time information to transform your business operations.

AB-2761

AT&T Service: Coverage not available in all areas. Compatible device and wireless service plan required. Additional software, associated services or features, hardware and/or network connections may be required. Subject to the applicable AT&T agreement, rate plan brochure(s), coverage map(s) and, where applicable, third party end user license agreements. Additional terms and restrictions apply.

Schedule an innovation strategy workshop with your AT&T account team today. AT&T innovation workshops are designed to help transportation and logistics companies enhance customer experience, define more efficient processes and reduce costs by examining technology solutions in a collaborative environment. From exploring use cases to designing a global network topology, your AT&T account team will work with you to uncover solutions specific to the needs of your organization.

Want to Learn More?

© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

Let’s look at

our

strategic

priorities

What are our

ideas for gro

wth? Innovation and Strategy

Workshop

Mobile Device SolutionsDeployment Services provide rapid implementation of mobile solutions that meet client business objectives and provide enhanced customer value. We specialize in creating, deploying and supporting enterprise mobility solutions for ruggedized devices, tablets or smartphones. Includes Device Staging, Kitting, Deployment, Device Support, Advanced Exchange and Extended Warranty, Device Recycling and Refresh as well as a Demo Program.

Network Sourcing AT&T Network Sourcing helps businesses transform network performance through improved intelligence and network optimization using the latest technologies, innovations and designs. We can help you develop a multi-year roadmap and evolution plan that will allow your business to operate more smoothly and efficiently. Ongoing consulting, professional services and lifecycle management of your entire computer and network infrastructure by AT&T.

Cloud Computing ServicesOffers organizations the opportunity to reduce overhead and computing expenses by utilizing the computing capacity offered through AT&T data centers on an “as needed” basis. Many firms experience peak seasons during the year, many of which are quite predictable. Rather than retain data centers and the associated personnel to address peaks and valleys of production/operations, AT&T can offer use of a highly secure cloud environment whenever it is needed.

IP Contact Center & Voice Transformation SolutionsThrough voice transformation, the convergence of voice and data communications increases connectivity options—making voice and advanced communications applications available virtually anytime, anywhere. This creates a more flexible working environment, allows for increased collaboration and speeds deployment of new applications and technology to benefit your business.

Global MPLS VPN Enables virtually any-to-any connectivity and the flexibility to support voice, video and data applications on a single IP connection—with easy-to-use tools that monitor network performance and application status.

Remote Access ServicesExtend your VPN to virtually anywhere and to nearly any device to provide employees with simple, highly secure remote access. Whether connecting to customer information, sales-tracking software or checking job schedules, both remote and mobile employees need fast, flexible, highly secure access to corporate applications and resources.

Mobile Application Solutions – Develop, Design, Deploy and ManageOur team has deep experience in developing and supporting B2E, B2C, and B2B solutions on multiple Mobile Enterprise Application Platforms (MEAP), Mobile Consumer Application Platforms (MCAP), native platforms (including most popular operating systems), and we understand the nuances of solution design based on user profile.

Mobile Productivity Solutions for EmployeesMobile productivity solutions optimize the day-to-day tasks of employees to help improve information timeliness, reduce costs, and increase customer satisfaction.

Customer Mobility ApplicationsDeliver visibility, applications, and services to mobile devices, virtually anywhere, at nearly any time for customers. Design, build, deploy, and manage dynamic mobile applications for sales, service and customer support. Mobilize workflows and processes, often involving integration with existing CRM applications, supply chain management systems and back-end databases.

M2M SolutionsMachine-to-Machine (M2M) solutions wirelessly connect diverse devices to a network, enabling two-way communication. M2M network-ready devices connect and share reliable real-time data. Capturing and acting upon reliable real-time data transforms the information and services you can provide. Use M2M to change processes within your organization, or develop enhanced services.

A single platform delivering applications and services to virtually any device, anytime, anywhere.

Remote Access Services – Wi-Fi and Mobile

PSTN

AT&T Hostedand Managed

Email and Messaging

ERP/CRM/SCM

Contact Center

Business Continuityand Disaster Recovery

Synaptic Storage

Utility Computing

Internet

AT&TNetwork

AT&T IPNetwork

AT&TMobilityNetwork

Suppliers

Partners

Employees

Consumers

Managed SecurityFeatures

AT&T MPLSVPN

Mobile Productivity Solutions

for Employees

Bar Code | Data CaptureRFID | Image Capture

Telemetry

ContactCenter

TransportationInfrastructure

Cloud-BasedSolutions

MobileDevice Management

Solutions

Contact Center and VoIP Solutions

Fleet Management

MaintenanceOperations

DistributionCenter

RegulatoryCompliance

Operations and Dispatch

M2M Asset Tracking Applications

Mobile Application Design and Deployment

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