STACEY FOSTER763 w 10 th, st san pedro, ca 90731 H: 949-294-3912 ♦ C: 1.949.294.3912 ♦ foster.staceyj@gmail.com

Sales professional with extensive experience in account and customer relationship management. Cultivates,nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Highly organizedMarketing strategyB to B salesProject coordinationProblem solving strengthService agreementsRevenue generationCustomer relations

Critical and creative thinkingAccount and territory managementStrong interpersonal skillsSales expertiseInterpersonal communication skillsAccount developmentProduct knowledgeRecords management

Sales and Business Development, 09/2015 to 01/2016Jonathon Sadowsky – Santa Monica

Created sales contacts with on- and off-premise accounts.Organized joint sales calls with current customers and outside vendors.Built client relationships by acting as the liaison between the customer service and sales teams.Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.Developed and implemented strategies to optimize product performance across all phases of the productlifecycle, from launch to distribution.Performed thorough market research and competitive analysis to understand and effectively communicate theproduct value proposition.Created product positioning and messaging to differentiate products in market and expand visibility.Served as focal point for all customer input and market intelligence for product improvements.Retained clients to build brand awareness and generate leads while managing internal and external productmarketing campaigns and programs.Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.

Business Development, Marketing , 07/2014 to 01/2015Modern Art Med Spa & Salon – REDONDO BEACH

Provided sales support and customer development relationships, generated clients' data, solved day-to-dayqueries, maintained a customer database, attracted new customers through promotional and advertising anddeveloping sales and marketing strategiesIdentified and qualified customer needs, developed sales strategies and negotiated and closes profitableprojects with a 85% success rateResearched clients' business issues and goals to offer appropriate solutions.Developed new business opportunities by effectively communicating product lines to leading internationalcorporations.Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.Met existing customers to review current services and expand sales opportunities.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Met existing customers to review current services and expand sales opportunities.

SALON OWNER, 02/1991 to 01/1996SALON TRABUCO – LONG BEACH CA

Managed business finances, including paying vendors and suppliers for products services rendered.Solicited and developed new business accounts by cold calling and networking.Developed new business opportunities by effectively communicating product lines to leading industrycorporations.Created alternative business plans to improve customer relationships.Member of Executive Management Team.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges andsecurity practices.Attended sales training, provided education and brought best practices leadership.Initiated two key partnerships which resulted in 54% revenue growth.Served as a primary point of contact for members and guests for information on spa products and services.Maintained a solid knowledge base of all industry products and services.

Director of Marketing and Business Deveplment, 11/1996 to 06/2000New Directions – Costa Mesa

Coordinated work between multiple departments.Implemented strategies to increase program effectiveness.Conceptualized future program components.Applied market research to design up-to-date programs.Determined customer needs and developed program initiatives according to preferences.Achieved revenue goals Determined customer needs and developed program initiatives according to preferences.Evaluated current service needs and product satisfaction levels with established customers.

Touchstones * Primary Counselor, 01/1998 to 01/2001Social Model Recovery System Inc

Responsible for providing confidential counseling, education and support to diverse individuals, families andthe community specializing in issues affecting adolescents.New Directions for Women * Director of Marketing and Business Development.

01/1997 to 01/1999Promoted mission statement and services to potential and existing clients and maintained flourishingrelationships fundraising strategies.

Resident Manager, 01/1996 to 01/1998Pacific Hills Treatment Center

Supervised clients.Oversaw and executed treatment plans.Documented daily activities, assigned rooms, ordered supplies, scheduled maintenance, distributed mail,answered phone calls and arranged appropriate medical services for clients.

Front Desk Receptionist, Personal Assistant, 01/1996 to 01/1998Sue Marie's Day Spa

Promoted spa success by being available and willing to help both clients and spa employees.Responsible for front desk, appointments, retail sales, products knowledge, branding, client retention,

marketing, promotions, and creating a peaceful environment.Booked appointments, tracked services, met special requests, obtained product knowledge and sales, generalupkeep included towels laundered and folded, rooms tidied.all executed with proper personality, poise and grace.

Nutrition Specialist, 01/1996 to 01/199724 Hour Fitness

Assessed, evaluated, and educated clients in making healthy food choices, meal planning, and exercise tosupport their overall health and longevity.Personal training through cardio, free -weights, and food intake for individuals to help meet their goals.

Co-Owner, 01/1992 to 01/1995Salon Trabuco

Salon Owner/Operations Manager, Receptionist, Retail Specialist, Concierge,

Salon Coordinator, 01/1990 to 01/1992Daversa The Salon

As receptionist: greet client, answer phones, book appointments, and communicate needs of clients to salonstaff and management.Track visits, services, and purchases.Conduct salon tours, serve beverages, and conduct minor housekeeping.

Bachelor of Science: Human Services, May 2013California State University CSUF - fullerton

Top 3% of classEmphasis in CoOccurring DisordersPhi Theta Kappa

Associate of Science: 2009Saddleback Community College - Mission Viejo, CAHonors Tranfer

BS: Human Services, 2008Cypress Community College -Human Services with concentration on Addiction Studies, and CAADE requirements for CATC, RegisteredMember. Phi Theta Kappa

EDUCATION