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Executive keynote presentation at ProcessForum Nordic 2013

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  • 1. When you dont know what you dont know Business Transformation Executive Keynote Marko Honkanen, Program Director, Fiskars 14th November 20131 |2013 Software AG. All rights reserved. For internal use only

2. Setting the scene2 |2013 Software AG. All rights reserved. For internal use only 3. So what does he know about not knowing what you dont know?3 |2013 Software AG. All rights reserved. For internal use only 4. We just started our 365th year of business4 |2013 Software AG. All rights reserved. For internal use only 5. Towards an integrated consumer goods company5 |2013 Software AG. All rights reserved. For internal use only 6. Execute Fiskars operating model transformation6 |2013 Software AG. All rights reserved. For internal use only 7. Symptoms7 |2013 Software AG. All rights reserved. For internal use only 8. How do you know when you are potentially not knowing? Setting and tracking targets seems difficult Identifying and agreeing the key people is a challenge Planning and taking decisions seems like a never-ending iteration When decisions are taken, it is sometimes very unclear who has taken them8 |2013 Software AG. All rights reserved. For internal use only 9. One of the autopilot cycles Too busyNo change9 |2013 Software AG. All rights reserved. For internal use onlyNo time to learn 10. A business example so why are the scissors orange?10 |2013 Software AG. All rights reserved. For internal use only 11. At the end, it might only be that one single piece of information that you would require to know but which one?2013 Software AG. All rights reserved. For internal use only 11 | Company confidentialPage 11 12. How to make the right decisions Not based on perception (It does not look like a phone) Try it in practise, until reality proves you otherwise (Conceptual vs practical) How many of the current people will truly reinforce a new, unknown model? Remember, transformation will be used as an excuse12 |2013 Software AG. All rights reserved. For internal use only 13. So you just go with the flow then?13 |2013 Software AG. All rights reserved. For internal use only 14. Even when you dont know it all, some keys for success Tehtv kirkkaana mieless what and why are we doing? Sisu strength of will, determination, perseverance; taking action against the odds and displaying courage and resoluteness; deciding on a course of action and then sticking to that decision against repeated failures* Executive level commitment, ability to make tough decisions and show leadership in their respective organizations *http://en.wikipedia.org/wiki/Sisu14 |2013 Software AG. All rights reserved. For internal use only18/11/2013Page 14 15. Personal learnings and observations We know what it means when transformation is complete or at least, whose perception of this are we trying to fulfill? Can you measure before and after? Take the decision as soon as you start feeling one might be needed. Your former enemies might be your best allies and do not build hero culture15 |2013 Software AG. All rights reserved. For internal use only18/11/2013Page 15 16. You dont know what you dont know2013 Software AG. All rights reserved. For internal use only 16 | Company confidentialPage 16 17. Fiskars Q3 interim report 2013 Fiskars President and CEO, Kari Kauniskangas: The good performance in the third quarter is the result of a joint effort across the whole organization. The clarity of our common direction and unrelenting focus paid off in the form of operational efficiency and controlled cost levels. This enabled us to deliver a clear increase in operating profit excluding non-recurring items while our structural evolution continued with changes in the supply chain and the single biggest system implementation of our five-year investment program.17 |2013 Software AG. All rights reserved. For internal use only18/11/2013Page 17 18. Two key messages:1) What happens, when we are not here anymore? 2) Control the things that you know and can control18 |2013 Software AG. All rights reserved. For internal use onlyPage 18/11/2013 18 19. So what am I doing where?19 |2013 Software AG. All rights reserved. For internal use only 20. Marko M. Honkanen Mobile: +35850 555 0182 Email: marko.honkanen@fiskars.com www.fiskarsgroup.com http://www.linkedin.com/pub/marko-m-honkanen/2/666/333Personal DeepLead development motto: Mind the gap (meaning not too far away from my team and from our stakeholders)20 |2013 Software AG. All rights reserved. For internal use only

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