Evan D. Jones.

Charleston, SC | (843) 323-6921 | evanjones2183@gmail.com | https://www.linkedin.com/in/evan-jones-13b81738

Operations leader & technical system liaison with a strong growth track within the logistics industry.

PROFESSIONAL EXPERIENCE

Republic Services – North Charleston, SC 2011 – PresentOperations Supervisor & Info Pro Advocate | Driver Service Coordinator, Interim Dispatcher, Roll Off Driver

Supervise a group of 40 - 50 drivers and helpers to ensure routes are being serviced in a timely and courteous manner; plan routes and schedule drivers and helpers to manage labor hours and disposal tons; ensure sufficient daily staffing levels.

Use Kronos to process payroll and create reporting. Approve time sheets and completed route sheets for driver and helper pay calculations; maintain and review logs for Department of Transportation hours worked and other required records.

Responsible for hiring, scheduling, coaching, performance management and other supervisor-related actions. Respond to customer inquiries, special requests or customer service issues; resolve missed pick-ups or requests for

additional service; interact with local, municipal or state government employees regarding waste removal services. Perform route audits to ensure safe and efficient procedures are followed; identify and implement training needs;

complete employee observations in accordance with established schedules and coach drivers and helpers. Coordinate with Accounts Receivable, Customer Service and Sales concerning changes in customer service levels;

coordinate with Maintenance Shop concerning vehicle repairs. Ensure continued compliance and adherence to Company policies and procedures with respect to operations and safety

requirements. Assist in accident and/or injury investigations, or property damage claims to ensure timely reporting and resolution.

As InfoPro Advocate (ERP system): Drive usage and performance through continuous mentoring, coaching, and training in various modules: Dispatch, Customer Service, Production Reporting, Vehicle Maintenance, Billing & Invoicing, etc.

YMCA of Western North Carolina – Asheville, NC 2008 – 2010Youth Attendant | Summer Camp Director

Lead child care services area Recruited new clients while maintaining relationships with existing clients, trained new associates Successful cash handling and record keeping Planned and organized successful youth summer camp and managed program budget while overseeing daily

operational activities

Lowes Home Improvement & Dick’s Sporting Goods – Summerville, SC 2007 - 2008 Retail Sales

Completed extensive training in customer service for retail sales, trained new associates Processed firearm background checks to stringent legal standards and provided sales to approved candidates

MILITARY EXPERIENCE

The United States Air Force (Charleston, SC) 2002 - 2006 Firefighter

Successfully operated and dispatched calls for the Charleston Air Force base 911 center Provided public emergency assistance for medical and fire services Safely operated emergency vehicles transporting crews to and from emergency scenes Provided emergency assistance for military and civilian aviation operations Awarded for service in Operation Enduring Freedom in Qatar and Afghanistan

EDUCATION

Bachelor of Arts, Magna Cum Laude – Early Childhood & Elementary Education Mars Hill College, Mars Hill, NC, 2010

West Buncombe Elementary - Asheville, NC Fall 2010Student Teacher

Instructed 22 students in a general education 1st grade classroom Prepared and presented daily lesson plans in language arts, mathematics, science and social studies Developed and implemented a comprehensive instructional unit on farm animals Developed and implemented a comprehensive instructional unit on various international cultures Utilized a token economy reward system to increase student time on tasks Attended and participated in faculty meetings and workshops Attended open houses and participated in parent/teacher conferences Maintained a classroom behavioral policy

AWARDS & ACCOMPLISHMENTS

Public Telecommunicator I/II, Driver Operator- ARFF, Mobil Water Supply, Pumper Department of Defense Certificates

Fire Fighter I, Fire Fighter II, Airport Fire Fighter, and Hazardous Materials Operations certificates from Nationally Accredited Department of Defense Fire Academy

Air Force Achievement Medal Armed Forces Expeditionary Medal Global War on Terrorism Service Medal Air Force Good Conduct Medal Air Force Longevity Service Award Air Force Outstanding Unit Award Completion of Crisis Prevention Intervention Course South Carolina & North Carolina teacher licensures Dean’s List

TECHNICAL PROFICIENCIES

MS Windows, Google Chrome OS, Word, Excel, PowerPoint, Outlook, Smartboards, Internet Savvy