ethics and design - georgia institute of...
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Ethics and Design
Don’t be evil...?
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Fall 2019 PSYCH / CS 6755 2
Agenda
ØEthics in ResearchØEthics in DesignØEthics Beyond
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Ethics
ØDefinitions
ØIs it as simple as “Don’t be evil?”…??
Fall 2019 PSYCH / CS 6755 3
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Ethics in Research
ØResearch questionsØResearch designØRecruiting participantsØConduct of researchØData, data, dataØReporting of research
Fall 2019 PSYCH / CS 6755 4
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EiR: Examples
ØFacebookv Study of affect in social media feed
ØAccessibility researchv Can people with disabilities use your product?
ØProduct release at Beta stage??v e.g., Microsoft
Fall 2019 PSYCH / CS 6755 5
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EiR: Research questions
ØWhat is fair to ask?ØTaboos?ØGratuitous/exploitative research?ØFraming/lenses/biases?ØCulture/gender/groups?
Fall 2019 PSYCH / CS 6755 6
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EiR: Research design
ØWhere?ØHow?ØTerms of service for websites/products?
Fall 2019 PSYCH / CS 6755 7
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EiR: Recruiting participants
ØRepresentative samplesØSample sizeØRecruiting ØIncentives (to participate)ØInformed consent in HCI research?
Fall 2019 PSYCH / CS 6755 8
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EiR: Conduct of research
ØPrivacyØDeceptionØIncentives (to perform)
Fall 2019 PSYCH / CS 6755 9
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EiR: Data, data, data
ØCollecting, storing, preservingv What about deleted content?v “Ancient” data?
ØAnonymityØPrivacyØMultiple uses for data
Fall 2019 PSYCH / CS 6755 10
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EiR: Reporting of research
ØEthical analysis and conclusionsØUnbiased reportingØScientific vs. popular disseminationØWithholding results, embargosØ“Circular file” for some data/results
Fall 2019 PSYCH / CS 6755 11
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Ethics in Design
ØBusiness modelsØUser groups
v Exclusive, inclusive, universal?ØFeatures and functionsØData, data, data
Fall 2019 PSYCH / CS 6755 12
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EiD: Examples
ØCell phone trackingv Every move you make…?
ØCookies, ads, sticky websitesv Arms race of privacy concerns? v Or, welcome customization?
ØEncryption of messagesv Hiding vs freedom?
ØSocial media influence in lifev Echo chambers?v Is anyone responsible?Fall 2019 PSYCH / CS 6755 13
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EiD: Business models
Ø“Don’t be evil” (?)ØBusiness interests vs user interestsØExploitative business models
Fall 2019 PSYCH / CS 6755 14
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EiD: User groups
ØExclusive, inclusive, universal?
Fall 2019 PSYCH / CS 6755 15
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EiD: Features and functions
ØDeceptionØWYSIWYG functionalityØBeing very good at “very bad” things
v (What is “bad”, and who decides??)
Fall 2019 PSYCH / CS 6755 16
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EiD: Data, data, data
ØWhat is collected (by a system)?ØHow is it collected?ØWho knows about it?ØHow is it used (explicit AND implicit)?ØOwnership?
Fall 2019 PSYCH / CS 6755 17
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Ethics Beyond
ØSupportØServiceØWarrantiesØData, data, dataEthics Beyond
Fall 2019 PSYCH / CS 6755 18
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EB: Examples
ØDigital colonialismv Culture, language, norms
ØDe-commoditization• POTS à mobile phone (costs, service, etc.)
ØUS vs Euro data norms, lawsv Who is right?v What about global contexts?
Fall 2019 PSYCH / CS 6755 19
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EB: Support
ØSocial contract vs. legal contractØDefect = contact opportunity?
Fall 2019 PSYCH / CS 6755 20
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EB: Service
ØSocial contract vs. legal contract?v What is really being offered?
ØOutsourcing of service/support
Fall 2019 PSYCH / CS 6755 21
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EB: Data, data, data
ØSerendipitous data
Fall 2019 PSYCH / CS 6755 22
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Further Discussion
ØWho is responsible?ØConflicts of interest?ØIs big data better data or worse data (ethically)?
ØThere is no simple answer in ethics
Fall 2019 PSYCH / CS 6755 23