estc 2011 presentation by jeff welch, mercurycsc, consumer trends
DESCRIPTION
Ecotourism and Sustainable Tourism Conference (ESTC) (http://www.ecotourismconference.org/) presentation by Jeff Welch, CEO, MERCURYcsc, presented in September 2011. Session: 4.2 Understanding Key Consumer Trends Driving Sustainable Business Practices. Organized by The International Ecotourism Society (http://www.ecotourism.org), the ESTC is a unique annual conference providing practical solutions to advance sustainability goals for the tourism industry.TRANSCRIPT
