Enterprise eCommerce

w w w . i - s y s t e m s . p l

Software for online stores, retail chains, producers and distributors

Trade Innovation 2013, RetailShow 2013

BCC European Medal 2015 Gold Medal Poznań 2013Ekomersy 2014, VII eTrade Fairs

Gold Medal Poznań 2012

About us

Why do we deal with eCommerce?

They appreciated us

The i-systems company was founded in 2005 by young programming enthusiasts,who were surprised by the lack of a good enough solution for the eCommerce market, and decided to create one. Therefore, the idea of an eCommerce software company was born. From the beginning, our mission was to build a competitive advantage by providing the highest quality solutions.

We attach considerable role to the production of personalized solutions and the creation of innovative functionalities.

Our solutions are often honored and repeatedly win awards in prestigious competitions. It is for us, a source

of constant pride and a motivation to continue to be active on the highest level.

“When creating our software, we put emphasis on the design

freedom of both the integration interface and business

functionality. Full process automation and scalability allow

a significant reduction of costs and the amount of work needed

for the service and execution of orders.”

Paweł Jaczewski

Chief Technology Officer

About us

Impossibleis nothing

How do we operate

We are a team of professionals who share their passion for modern technology, and we find our work very rewarding. We are constantly developing. Within two years our team has grown by nearly 300%. We share our knowledge with partners, e-businesses owners, and most importantly with clients who need assistance in the field of eCommerce.

The entire process of production, implementation, testing, development, promotion and sale of software is carried

out exclusively by our staff. We do our projects in a cross-sectional manner. We do not look back on our competition,

thanks to this we developed a range of innovative business and integration solutions that work and bring real benefits.

10

years of experience

70eCommerce specialists

300 eCommerce implementations

marketing

softwaredevelopment

eCommerceanalysis

businessanalysis

IT analysisadministration

project management

implementations design

management

accounts

About us

Only the best product is good enoughThere are many features that distinguish our system from our competitor’s offer. The most important one is that it is we, who are the producer and the author of our software because we know everything about it.

Ownership of Software

Support

Security

Producer

The software is sold on a lifetime license:

license does not require renewal

the licensed software can be resold,

the system does not have a limit in the number of users

products, orders

the purchase of the system along with the implementation can

be leased

We individually choose the form and scope of support for each

customer:

separate test environment for the development of new

functionalities

24 hours a day access to i-systems specialists

support in the Time & Material settlement

meetings, trainings and knowledge base for customers

The dedicated system is safer than any other solutions:

the source code is protected and developed by our internal

IT department

multiple copies of the entire system are created daily

24/7 customer service including state holidays

guaranteed response times to service requests

We are an independent producer of dedicated software:

we have our own enterprise-class eCommerce system

the system is implemented, tested and configured for the client

we are constantly working on developing new features

we are flexible in business decisions

About the system

We know everything about our system – we’ve created and developed it by ourselves. As a result, we are ready for any challenges of eCommerce. The most important factors of our technological solutions include:

About the system

An original framework modeled on

Zend with an original ORM modeled

on Doctrine

Integration with the store

by using REST and SOAP

APIs

Integration with the

Paypal, Sofort payment

types, the most popular

online payment systems

in Poland

Integration with ERP

environments by using

original native applications

based on the C # (C sharp)

language The possibility of running

applications in homogeneous

and distributed environments

HMVC architecture

Compatibility with databases

that use SQL languages that

include: PostgreSQL, MySQL,

SQLite

Support for cache systems

(redis, zend trait, etc.)

Support for Redis type

monitoring applications

Our solutions

Our solutions

Standard solutions in eCommerce are not enoughOver the years we have developed our own style of working. We have learned that every company is different and requires from us a flexible and comprehensive approach. Therefore, all our customers can count on the full support of professionals at every stage of business development.

Analysis

Production Development

A step that allows us to understand

customer needs, define the basic

functions of the system and how it

can be applied, with accordance to

schedule and budget.

We have our own methodology of

work, which is perfectly suited for

large projects. Particular attention

is paid to the architecture and

software quality.

We have created a model of

cooperation characterized by

a significant reduction of production

costs and better planning of said

costs. We provide honest and quick

contact on the support-client line.

We respond to requests around the

clock seven days a week.

Reference visit

The first step to a successful business

is to meet and learn about each

other’s expectations. We practice

reference visits at our client’s

companies and system tests under

actual working conditions.

How we work?

Products & Services

OmniChannel IntegrationsOur solutions are supporting the integration of all points of contact. We provide a consistency of shopping experience on every device. We create a new quality of service in sales networks, standardizing and automating the flow of information within the company and its partners.

online shop

loyalty program

mobile

shopping and reservations

availability

returns and complaints

stationary store

offline

online

OmniChannel

Automatic Data Synchronization

One admin panelOver 50 integrations

Our definition of OmniChannel

We integrate the entire sales network in the following areas:

promotion (loyalty programs, coupons, gift cards)

sales documents (bookings, inquiries, confirmation of payment, FS, GM, PA, UK)

product information (prices, availability, inventory, returns, complaints, service)

Products & Services

Case study OmiChannel:MonnariMonnari is one of the best-known Polish clothing brands associated with top quality and unique style. The company is listed on the Stock Exchange in Warsaw. Monnari has a chain of 118 stationary stores located throughout the country.

The main challenges of company’s eCommerce:

Preparing the server infrastructure for handling a large amounts of traffic on the website, which was effectively

generated by the Monnari marketing department.

The connection of integration with the Allegro Brand Zone (Strefa Marek) with the new eCommerce software.

The preparation and the implementation of a new strategy for the synergy of the e-commerce system with the ERP

software.

The results of the implementation and future tasks:

After moving the entire eCommerce system onto the i-systems software, Monnari company’s marketing department

has gained greater opportunities for the creation and the use of promotion measures. The workflow of documents

related to sales and customer service has also been improved.

Products & Services

B2CSystemsWe have hundreds of ready-made complexly configurable functionalities that are implemented to the individual needs of our customer. We guarantee the stable operation of the system regard-less of how quickly the number of processes, products, users are growing.

Cloud hosting Multiple stores300 ready-made modules

hobby and sport fashion FMCG Products for Children HoReCa

scalable infrastructure of logistics and hosting

responsive web design

multiple sales channels

ERPintegration

Our definition of B2C

We create customized online sales system for:

cross-border trade (pricing and fiscal policy, sale services, logistics)

business scalability (heavy traffic support, logistics outsourcing, many simultaneous transactions)

shopping malls (integration with Amazon, E-bay, Allegro, Brand Zone (Strefa Marek)

B2C

Products & Services

Case study B2C:R-golR-GOL.com is the largest professional football store in Poland. For 10 years of existence, the company has become one of the largest distributors of equipment for football. R-GOL also works offline. In addition to the online store it also has: a football store in Ostróda, a stationary shop in Olsztyn and a Soccer Centre in Gdansk. It also produces football equipment under its own brand - RG.

Challenges of eCommerce

Preparing the server infrastructure capable of handling heavy traffic, also in a condensed short time.

Creating sales processes effectively combining B2C and B2B activities within the multistore.

Preparing advanced warehouse and accounting integration with the Comarch Optima program and adapting it to the

company’s strategy.

The results of the implementation and future tasks:

After transferring the eCommerce software to the i-systems software the R-GOL company has gained full control

over the sale of B2C and B2B. In addition, all processes in the ERP program have been automated. There are plans

for more solutions to improve sales on the Web.

Products & Services

B2BPlatformsWe have a number of original functionalities supporting the decision-making process: from advanced analytics, verification plans and the detection of unprofitable business areas to the elements that automate sales and marketing activities.

Our definition of B2B

We express and optimize real business processes by paying special attention to:

sales and marketing effectiveness (work planning, mobile salesman, offers, call center)

shortening the service time of contractors (ERP integration, logistics, supply planning, eDOK)

control of distribution networks (sales analysis, competition monitoring, vindication automation, trade credit)

distribution controltime reduction

cost optimization

real controlauthorizationvindication

B2B

Scalable architecture Process Automation200 ready-made modules

Products & Services

Case study B2B:Higma Service

Higma Service LTD operates on the Polish market since 1998, it employs 50 workers, has 25 vehicles and over 1,000 m2 of warehouse space. The company is a major distributor of professional cleaning brands such as Tork, Diversey, Taski, 3M and Vermop. The company’s customers are public institutions, the mechanical industries, the catering sector, HoReCa and private companies.

Identified challenges of the project:

Efficient customer service deployed throughout the country

The mechanism of appraising contract customers that own multiple branches

Sales process automation

A centralized information exchange system

Elimination of errors caused by the increasing of the compatible products database

More efficient meetings scheduling

Off-line access to current product catalog

Frequent inventory update

Full integration of the ERP system with the B2B system

Improving the inventory management

Central management of sales and marketing

Reporting and verification of sales plans in real time

Implementations

Over 300 companies trusted our services

We realize that our customers’ success is also our own, that’s why we focus on continuous development and long-term cooperation.

„After the implementation, several applications

processes were automated from the stage

of offering the products to the stage of placing

orders for creating documents.

The introduction of innovative solutions allows

us to change the nature of the work, while

avoiding mistakes, and thus enhancing the

quality of the service offered. After the

implementation period the time and effort

needed for service and the execution of orders

was cut down to 50%.”

„The knowledge and experience of i-systems

were very helpful during the construction

of the www.hendi.pl online store. The software

that we received from i-systems is intuitive and

easy to use and has many useful features.

I believe that it is able to meet the expectations

of even the most demanding owners of online

stores.”

„The I-systems company was responsible

for the creation of a central reporting system

for sales of Tork products. The program

covered 22 distributors from all over Poland.

SCA Hygiene uses SAP. We recommend the

I-systems company as professionals that

provide implementation and integration

services.”

B2BOmni

Channel B2C

Maciej JaeschkeChairman Of The Board

Przemysław KoczorowskiHead of eCommerce department

Paulina RapkowskaSales and Marketing Specialist

Contacte

Meet us!

Visit us, talkabout the project

i-systems

Spółka z ograniczoną odpowiedzialnością Sp. k.

ul. Bojkowska 47

44-100 Gliwice

www.i-systems.pl

Call us!

+ 48 32 733 26 26

ext. 1 - Administration Department

ext. 2 - Sales Department

ext. 3 - Support Department

Sales: info@i-systems.pl

Cooperation: partner@i-systems.pl

Support: support@i-systems.pl

Contact