email 101: grow your business while saving time and money
DESCRIPTION
How can your "Main Street" small business use email to gain and retain more customers? And how do you do it without having email take up your whole day? This presentation shows you the high-level concepts that every small business should understand in order to grow your email list and create profitable relationships with customers.TRANSCRIPT
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Email 101: Grow Your Business while Saving Time
and MoneyJustin [email protected]
@justinpremick
Thursday, October 31, 13
Why Is Email Awesome?
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Half the money I spend on advertising is wasted; the trouble is I don't know which half.
-WanamakerThursday, October 31, 13
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Email ROI > 20:1
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Email can do more than send people to your website
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Get people in the door...
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... or on the phone
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But, but... social media!
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So how do you do email “well?”
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Start with 2 goals...
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1. Grow your email list
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1. Send people stuff that makes them love you
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To get people to join your list, give them 2 things...
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1. A Way To Join
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Here’s an easy way tobuild your list...
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... and here’s another one.
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DON’T do this.
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2. A Reason to Join
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Appeal to passion
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Entertain people
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Teach them something
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Appeal to their self-interest
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Help them connect w/others
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Set proper expectations
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Show them how they benefit
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Offer Something Exclusive
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Remove Anxiety
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How to Make Subscribers Stick To You
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Roll out the welcome mat
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Teach people
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Ask for feedback/questions
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And yes, send promotions too
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