egovernance initiatives

7/31/2019 EGovernance Initiatives

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2/15

mpar e o ow ng n var ous

services

Transparency

Efficiency

Accuracy

Speed

Quality

Consistency

Single Window Process

Elimination of Middleman

Citizen Satisfaction


3/15

Registration of Vehicles Registration of new vehicles,

Transfer of registration of vehicles and

various alteration in registration certificate etcis done at 13 regional MLO offices in Delhi

though an uniform computerized system where

soft copy of records is stored and computer

generated Smart Card based registration

certificate is issued.


4/15

Driving Licence Learners Driving License, Permanent Driving License of all categories

and

International Driving Licenses are issued at 13regional MLO offices in Delhi though an uniformcomputerized system where soft copy of recordsis stored and computer generated Smart Card

Driving License is issued. This includes totallyintegrated acquisition & storage of biometricdata, Photograph and Signature of the applicanton the Smart Card as well in the server.


5/15

Public Service Badges [PSB] Transport Department is issuing a Smart Card

based Public Service Badges to all Drivers of

Public Service Transport vehicles for; Proper identification

Better Service and

Compilation complete information of Driver

Process to issue these PSB is fully

computerized from data collection to printing.


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7/15

Interconnectivity of all zonal offices Core Banking Architecture based

solution developed for licensingoperations.

Any branch can serve any

customer Number of licenses issued (till date) >

1,000,000 License Delivery through Speed Post

at home - First time in India

Citizen Focus - Online payment andappointment system for citizen ease

Detail of all the Driving Licensesavailable on web site(transport.delhi.gov.in)


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9/15

PermitsState Transport Authority is issuing

all type of permits for commercial

goods and passenger vehicles thougha fully dedicated software which

keeps track of payment, type of

permits and validity of permits.


10/15

Pollution Under Control

Certificates550 authorized centers, spread over

geographical boundaries of Delhi are

issuing PUCC though a uniform softwarewhich is integrated with Pollution Checking

Hardware and networked with a data

server at Transport HQ.

All PUCC issued by any center could be

viewed through a web base password

protected interface.


11/15

CNG Leak Detection TestBuses, RTVs, Gramin Seva vehicles

running on CNG are required to

undergo a quarterly CNG leakdetection test which done on around

33 centers and test data are collected

on a uniform web based software at

all centers, a computerized certificate

is issued and data are stored at a

centralize server at Transport HQ.


12/15

EnforcementAll challans issued by Enforcement

wing are registered and monitored

through a dedicated software atTransport HQ.

A new web based system is launched

to issue challans though a onboard

computer at Transport Departments

interceptor vehicle and Test run is on.


13/15

Vehicle Tracking SystemTransport Department has setup a

GPS based vehicle tracking system in

collaboration with DIMTS to monitorthe movement of DTC, Cluster &

Blueline Buses for quality, punctuality

and routes to provide better service


14/15


15/15

AFCS-ETMTransport Department is

implementing Automatic Fare

Collection System and ElectronicTicketing Machine for collection of

fare from passengers of DTC and

Cluster Buses to ensure fast,

accurate and efficient fare collection

system.

egovernance initiatives

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