Created by: Amit AryaDepartment of Business Administration

Dhanwate National College, Nagpur

Shri Narendra Modi JeePrime Minister, India

Nine Pillars of Digital India

e-Governance: Reforming Governance through Technology

4th Pillar: E-GOVERNANCE – REFORMING GOVERNMENT THROUGH TECHNOLOGY

E-Governance Initiatives

4. E-GOVERNANCE – REFORMING GOVERNMENT THROUGH TECHNOLOGY

The guiding principles for reforming Government through technology are:

•Form simplification and field reduction – Forms should be made simple and user friendly and only minimum and necessary information should be collected.•Online applications and tracking - Online applications and tracking of their status should be provided.•Online Database - Use of online database e.g. for certificates, educational degrees, identity documents, etc. should be mandated so that citizens are not required to submit these documents in physical form.•Integration of services and platforms – Integration of services and platforms e.g. Aadhaar platform of Unique Identity Authority of India (UIDAI), payment gateway, Mobile Seva platform, sharing of data through open Application Programming Interfaces (API) and middleware such as National and State Service Delivery Gateways (NSDG/SSDG) should be mandated to facilitate integrated and interoperable service delivery to citizens and businesses.

G2G

G2E

G2B

G2C

G2C is transaction between government and citizens.

It includes,

Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc.filing of income taxes

Example: The example of Government to Citizens is that

National Portal of India India.gov.in

G2C

G2B is transaction between government and Business.

It includes ,

Dissemination of policies, memos etc. Government rules and regulations. Business informationApplication forms, renewing licenses, registration, payment of taxes.

Example: The example of Government to Business is that

Business Portal of India Business.gov.in

G2B

G2E is transaction between between the central/national and local governments, and between government department and agencies and organisation.

It Includes, Records by state government Schemes,plan,Initiatives

Example: The example of Government to Government is that

e-governance standard Portal of India http://egovstandards.gov.in G2G

G2E is transaction between government and Employee.

It Includes, Online conference for employee Online training Employee information

Example: The example of Government to Employee is that

Ex. e-Training for Employees www.egovonline.net

G2E

Fast & easy services Increased accountabilityIncreased transparencyReduced corruptionIncreased efficiency due to connectivityTickets & finesE-polling tax filingE-votingVehicle registrationTransaction

Conclusion• e-Governance is associated with carrying out functions and achieving the

results of governance through the utilization of ICT.

• It ensures govt. to be transparent in its dealings, accountable in its

activities and faster in its responses.

• It relates to safeguarding the legal rights of all its citizens, and ensure

equitable access to public services and the benefit of economic growth to

all.

#PolicyRecommendations• E-governance strategies should include a quality-management system

aimed at improving public e-services, continually increasing user

satisfaction, and managing possible malfunctioning.

• The methods of authentication used in e-governance applications should

correspond to the required degree of confidentiality and security.

• Appropriate infrastructure should be built to ensure that privacy,

confidentiality and reliability of personal data are secured at all times.

References• http://www.digitalindia.gov.in/content/public-internet-access-programme• http://ndlm.in/• http://csc.rozgarduniya.com/• http://164.100.115.10/banking/index.html• http://164.100.115.10/health/• http://www.indiapost.gov.in/Pdf%5CMoCUpdate6jan2016_News_Upload.pdf• https://mmrda.maharashtra.gov.in

Thank You!

Data collected from websites of :Digital India, Ministry of communications and Information TechnologyDepartment of TelecomDepartment of Electronics & Information Technology [DeitY]