capacity building_ national egovernance plan

7/31/2019 Capacity Building_ National eGovernance Plan

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Capacity Building


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Need for Change

Understanding ChangeIt is not the strongest of thespecies that survives, nor themost intelligent; it is the one that

is the most adaptable to change.

Charles Darwin


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Agenda

Capacity Building Overview

Organizational Structure

Training - Status and Way Forward

Proposed Initiatives

Suggestions


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Change requires shifts in Knowledge, Skills, Attitudes

Habits

Behaviour

Mindset

What? & Why

How to?

Want to

Knowledge

Skills Attitude & Desire


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Capacity Building - a holistic view

Levels of CB -

Individual level

Organizational level

Societal level

CB involves-

Developing a conceptual framework

Establishing an organizational attitude

Developing a vision and strategy Developing an organizational structure

Acquiring skills and resources


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CB SchemeObjective and Vision

To provide technical support and specialized skills for e-governance,to State level policy & decision-making bodies.

Establishment of an institutional framework for State Level Strategicdecision- making including setting-up of State e-Governance MissionTeam (SeMT).

Imparting specialized training, Orientation program for SeMTs anddecision makers, knowledge sharing and bringing in internationalbest practices

OBJECTIVE

VISION


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Components of CB

Recruitment to SeMTs and HRManagement

Training from Policy to Panchayatlevels

Knowledge Management


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Institutional Framework

State eGov Council (CM)

State Apex Committee (CS)

DepartmentalCommittee

SeMT

DIT

PeMT

State GovernmentState eGovCouncil (CM)


DepartmentalCommittee

SeMT

DIT

DeMT

State Government

State eGovCouncil (CM)


Departmental

SeMT

State DIT

PeMT

State Government

ProgrammeManagement

ProjectManagement

Committee

Departmental

PeMT


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State e-Governance Mission Teams

Financial Management Technology Management Change ManagementProgram Management

Capacity BuildingTechnical Appraisal

Business ProcessReengineering

Legal

Financial Appraisal &Viability Analysis

Contracts & Procurements

Design & ArchitectureProgram Management &Monitoring

Interagency Coordination

PC

SeMT

Funds Management &Monitoring

HR & TrainingE Gov related TechnicalSupport

Financial Management Technology Management Change ManagementProgram Management

Capacity BuildingTechnical Appraisal

Business ProcessReengineering

Legal

Financial Appraisal &Viability Analysis

Contracts & Procurements

Design & ArchitectureProgram Management &Monitoring

Interagency Coordination

PC

SeMT

Funds Management &Monitoring

HR & TrainingE Gov related TechnicalSupport

PCSeMT to be from Program Management Domain

The Head of SeMT will report to the designated officer from State Nodal Agency

Legal function to be outsourced to a state level Legal firm on retainer basis


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National e-Governance Division (NeGD)

Set up as Independent Business Division of Media Lab Asia inJune 2009

Headed by President and CEO

7 Directors/Principal Consultants

Senior Consultants and Consultants

Total Strength 49

Tasked with

Programme Management of NeGP

Capacity Building


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TRAININGS UNDER CB PLAN


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Training under CB Scheme

Training is envisaged for all stakeholders - Policy toPanchayat level

States allocated Grants/Funds under Capacity Building

Scheme

NeGD provides guidance, facilitates and monitors CBactivities, training quality and effectiveness

NISG is the implementation partner to conductleadership trainings and Specialized trainings


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Current Training Plan

e-Governance Leadership Meet

Phase I

Induction/Orientation training

Political and Sr. Policy level

State/UT specific

SeMT across States/UTs

Phase II

e-Governance Specialized Training

workshops

Policy level, SeMT, PeMT,

Department level officials to be

associated with eGov initiatives

To create a talent pool of in-houseresources within Departments and

Line Ministries to lead e-governance

Programmes(NISG/ IIM Ahmadabad/Foreign component at

Estonia/South Korea)


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Target Audience

Political/Policy/ApexLevel

SeMT

State DIT / NodalAgency

PeMT

State Department officials

e-Governance LeadershipMeets

SpecializedTraining in e-Governance - STeP

Political & Policy level

Program level

Project level

Project &Operational level


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Specialized Training : Set 1 courses

Principal Secretary, Secretary, Commissioner, Additional

Secretary, Jt. Secretary & District Collector

2 - days Training courses

1) e-Governance Project Lifecycle

2) Government Process Reengineering

3) Business Models and Public Private Partnership


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No Training Course Duration

1 e-Governance Project Lifecycle 5 days

2 Government Process Reengineering (GPR) 5 days

3 Business models and Public Private Partnership for e-Governance Project

4 days

4 Change Management and Capacity Building for e-

Governance

3 days

5 Regulatory framework for e-Governance (IT Act and

Contract Management)

3 days

6 Information Security Management, Enterprise Applications

& Open source for e-Governance

5 days

7 Project Management 5 days

8Assertiveness, Communication & Presentation Skills

3 days

Specialized Training: Set 2 coursesDirector, Jt. Director, Additional Director, Sr. Officials at HQ &District, SeMTs & PeMTs


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Countrywide Training Status

Phase I : Leadership Meets Phase II : STeP Workshops

18 States / UTs conducted -

Meghalaya, Manipur, Sikkim,

Nagaland, Orissa, West Bengal,

Jammu & Kashmir, Uttar Pradesh,

Goa, Rajasthan, Maharashtra,

Andhra Pradesh , Mizoram,

Puducherry, Assam, Bihar, Tripura,

Arunachal Pradesh

36 STeP Training Completed

Total Participants = 1043

States participated = 14


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Status of participating States/UT as on October, 2011

States/UT Participated Courses No of participants

1. Assam 5 (eGLC, GPR) 227

2. Rajasthan 5 (eGLC, GPR, BMPP, CMCB) 147

3. MP 4 (eGLC, CMCB, PM) 151

4. Meghalaya 4 (eGLC, CMCB) 79

5. Chhattisgarh 3 (eGLC, PM) 67

6. Kerala 2 (eGLC, GPR) 51

7. Delhi 2 (eGLC) 39

8. Nagaland 1 (eGLC) 28

9. West Bengal 1 (eGLC) 25

10.Lakshdweep 1 (eGLC) 25

11.Manipur 1 (eGLC) 27

12.Goa 1 (eGLC) 1

13.Bihar 1 (eGLC) 50

14. Mizoram 1 (eGLC) 25


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1. The presenters were knowledgeable.

2. The quality of instruction was good.

3. The presentations were interesting andpractical

4. The presenters met the training objectives

5. Good training aids and audio-visual aidswere

used

6. Explanation of concepts

7. Class participation and interaction wereencouraged

8. Adequate time was provided for attendeequestions

9. Staff was interested and addressed attendeesconcerns

10. Ability to stimulate productive discussion

11. Ability to summarize and reinforce majorpoints

12. Effective pace of training

13. Trainer is knowledgeable and has goodunderstanding of the dealt subject

14b

atches

Faculty


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1. The presenters were knowledgeable.

2. The quality of instruction was good.

3. The presentations were interestingand practical

4. The presenters met the training

objectives5. Good training aids and audio-visual

aids were used

6. Explanation of concepts

7. Class participation and interaction wereencouraged

4.34 4.284.44

4.27 4.41 4.33 4.30 4.35 4.30 4.30 4.23 4.174.50

1.00

2.00

3.00

4.00

5.00

1 2 3 4 5 6 7 8 9 10 11 12 13

AverageRating

on1-5PointsScale

Attributes

CM&CB- Average Rating on 13 Attributes of Instructors

8. Adequate time was provided forattendee questions

9. Staff was interested and addressedattendees concerns

10. Ability to stimulate productivediscussion

11. Ability to summarize and reinforcemajor points

12. Effective pace of training

13. Trainer is knowledgeable and hasgood understanding of the dealt subject

4b

atches

Faculty


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Training approach by some States

Andhra PradeshConducting modular STeP courses leading to CIO training:

Module I (15 days)

1. e-Governance Project Lifecycle

2. Government Process Reengineering3. Communications, Assertiveness and Presentation Skills

Module II (10 days)

1. Business Models & Public Private Partnerships

2. Regulatory Framework for e-Governance projects

3. Change Management & Capacity Building

Module III (10 days)

1. Information Security Management in e-Governance & Enterprise

Applications and Open source systems for e-Governance Implementation

2. Project Management


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Madhya Pradesh & Meghalaya

eGLC course being taken as foundation for identified officers

Identified officers being further sent for different courses

depending on the needs

Prepared advance training calendar.

Assam

NeGP MMP wise officers being trained

Training approach by some States


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CIO Training Programme

DIT/NeGD funded programme

5 weeks Training Period

Target level - Senior to middle levels with e Gov project experience

First programme commenced on 7th November, 2011

Second Programme planned for January 2012

Participants from key e-Governance programmes under NeGP such

as eDistrict, CCTNS, Panchayat, Municipalities at Central, State andDistrict levels

National Rollout to be proposed after evaluation of pilot


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e-Governance Case Study Writing Programme to develop and publish 50 case studies by April 2012

Self-learning case studies bringing out the essential components,challenges and issues in e-Governance projects.

Proposal invited from Academia, Industry, Government and e-Governance practitioners.

1. Issues based2. Sector wise3. Sector independentthematic and provide value & learningm-Governance, Cloud, inter-operability, UID etc

Honorarium for authors upon acceptance

The Case Studies to be published online sent as official entry to National and International e-Governance

forums

d ili i


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Fund Utilization

Leadership Meet has been conducted. 1STeP training on e-Governance Project Life Cycle conducted.

Second year and Third year grant is available

Utilization Certificate of fund 29.09 lakh received, Rest of the

amount is available to be spent

Grant released under DIT+ACA fund =400.3 lakhs released to

State Government


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ROAD AHEAD


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Road Ahead contd.

Leadership Meet and STeP Workshops to be accelerated

Incentivized Certification programmes involving

functionaries at all levels

Basic IT literacy of all Govt employees - mandatory

certification

Advanced IT Skills certification for employees with aptitude

Specialized skills for e-Governance

Need to move to the next stage of CB - HR POLICY?


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Road Ahead

Collaboration & Knowledge Management Framework

Enterprise-wide Collaboration framework with social

networking

Forum for eGov practitioners cutting across States &

Departments

A centralized Document Repository enabling sharing of DPRs,

RFPs

Case Study Repository

Network of experts to guide implementers


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The illiterate of the 21st century will not be those who

cannot read and write, but those who cannot learn, unlearn,

and relearn.

Alvin Toffler
http://www.goodreads.com/author/show/3030.Alvin_Tofflerhttp://www.goodreads.com/author/show/3030.Alvin_Toffler


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Approach to Change Management

Leadership Sensitization

Training of all stakeholders

Workshops for Awareness and sharing knowledge

Training

National and International Study Tours

Study of Best Practices

Knowledge Repository and Collaboration Framework

Knowledge Management


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Suggestions

Form Council of Mission Leaders of KeyProjects to explore convergence &

synergies

Identify & nominate CIOs and keyofficials to be trained under CIOsProgramme and STeP Workshops

Encourage all eGov practitioners to

join the eGov collaboration forum

Approach NeGD/NISG for trainingneed/requirement /feedback


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ChangeNeed of the hour

Society is clamouring for good governance

Electronic Delivery of Services Bill soon a reality

Impressive projects taken up by various entities but

still in silos

Multiple databases, not much active sharing

Ecosystem needs to change

capacity building_ national egovernance plan

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