ed batista, the art of self-coaching @ innerspace, june 2016

Download Ed Batista, The Art of Self-Coaching @ InnerSpace, June 2016

If you can't read please download the document

Upload: ed-batista

Post on 12-Apr-2017

8.390 views

Category:

Business


1 download

TRANSCRIPT

Slide 1

The art of

Photo by Seth Anderson [link]self-coaching

Ed BatistaJune 23, 2016InnerSpace

1

Intro & warmup35 minsChange & mindset35 minsEmotion25 minsBreakTools & emotional style60 minsEmotion management40 minsClosing20 mins AgendaPhoto by Theresa Thompson [link]

2

Short lecturesExperiential exercisesCoaching conversations How will we getPhoto by Theresa Thompson [link]

there?

3

Who am I?

Executive coachInstructor @StanfordBizContributor @HarvardBizMore at www.edbatista.com

4

So what is

coaching?

5

So what is

Not diagnostic (Theres your problem)Not mentoring (Heres some advice)Coachee owns the agendaCoachee has the answerscoaching?Read More

6

& self-coaching?

Guiding our own growth & developmentEnhance capabilities over timeBetter choices in-the-momentSelf-directed SolitaryPartners are essential

Read More

7

Why coaching

matters to me

Started as a clientChanged my view of leadershipImpact on hundreds of clients & MBA students

8

Why self-coaching

does, too

Learning anxiety Psychological safety

All factors influencedby our mental models

Change

Photo by ezioman [link]

18

Photo by Mike Disharoon [link]

Carol Dweck, StanfordA mental model about ourselvesHow do we perceive our abilities?How do we perceive our mistakes?

Mindset

Read More

19

Mindset

Adapted from Carol Dweck [link]FixedGrowthAbilitiesInherentPlasticMistakesFlawsOpportunitiesResponseNegativeNeutral

20

Mindset

Adapted from Carol Dweck [link]FixedGrowthAgencyDiminishedHeightenedSeekingApprovalChallengesRiskAverseTolerant

21

Change, mindset

& self-coaching

Signs of a fixed or growth mindsetRecognize it as a mental modelOne to challenge or affirm

22

Change, mindset

A fixed mindset can be comfortingLetting go can be threateningChange requires safety& self-coaching

23

Change, mindset

Mistakes & setbacks = Learning opportunitiesNew attitude or behavior New identitySelf-definition = Work-in-progress& self-coaching

24

Reflect

Photo by Elade Manu [link]

25

Reflect

What factors are driving change in my life?What makes change feel daunting?In what ways do I hold a fixed mindset?In what ways do I hold a growth mindset?How does all this impact my ability to change?

26

Another exercise

Photo by Christopher Michel [link]

27

Any feelings?

(Literally)Physical sensationsHead, heart, hands, gut & anywhere else

28

Any feelings?

HAPPYContentFulfilledJoyfulCARINGWarmTouchedEmpatheticEXCITEDInterestedEngagedEnergizedVULNERABLEEmbarrassedGuiltyAshamedSADDownDejectedHopelessSCAREDTenseNervousAnxiousANGRYIrritatedResentfulUpsetINADEQUATEIneffectiveLackingWeak

29

Why do that?

Photo by Ken Stewart [link]

30

A premise

Photo by Garry Knight [link]

Emotions =The heart ofself-coaching(& a key to leadership)

31

Emotion

Photo by Jill M [link]

32

Emotion

Antonio Damasio, USCWhat purpose do emotions serve?What role do they play in reasoning?Read More

33

Emotion

Emotions evolved to support survivalUncontrolled emotion can lead us astray

34

Emotion

35

Emotion

Emotion is integral to reasoningEssential for efficient decision-making

36

Emotion

Victor Johnston, New Mexico St.Discriminant hedonic amplifiersBoost signals in our mental landscapeThis is why

37

Emotions are

attention magnetsPhoto by Garrett Mace [link]

10:20

Illustrate model with a personal story.38

Emotion

Joseph LeDoux, NYUA quick and dirty signalNeural pathways transmit emotion 2xBut speed has a price

39

Emotion

Photo by Ed Yourdon [link]

40

Emotion

Rapid triggeringReflexive responsesSensing Comprehension

41

Emotion

Display rulesDont be so emotionalDisclosing feelings Vulnerable

42

Coaching tools

Photo by zzpza [link]

43

Coaching tools

Ask, Listen, EmpathizeRead More

44

Coaching tools

AskEdgar ScheinHelp doesnt always helpWhats a better way to provide support?

45

Modes of inquiry

Photo by Garry Knight [link]

46

Modes of inquiry

1. Pure inquiryBegin with receptivityAvoid presumptive questionsAdapted from Edgar Schein [link]

47

Modes of inquiry

1. Pure inquiry2. Diagnostic inquiryFocus & redirectFeelings, motives, actionsAdapted from Edgar Schein [link]

48

Modes of inquiry

1. Pure inquiry2. Diagnostic inquiry3. Confrontational inquiryIntroduce new ideas & hypothesesChallenge the coachees narrativeAdapted from Edgar Schein [link]

49

Modes of inquiry

1. Pure inquiry2. Diagnostic inquiry3. Confrontational inquiryWe tend to move too quicklyCritical to check our assumptionsAdapted from Edgar Schein [link]

50

Ask better

Photo by Alexander Drachman [link]questions

51

Ask better

Get beyond Yes or NoWhat? & How? > Why?More reflection, less defensiveness

questions

52

Ask better

Avoid leading questionsThats advocacy, not coaching

questions

53

Ask better

AlsoAsk once & stop

questions

54

Coaching tools

Ask, Listen

55

Listening skills

Photo by Ed Yourdon [link]

56

Listening skills

Hearing ListeningMake them feel heardHow they feel > What you hear

57

Listening skills

Focused attention > TimeCultivate presenceEye contactNo multi-taskingEliminate distractions

58

Coaching tools

Ask, Listen, EmpathizeBren BrownWhat roles do shame & empathy play?Read More

59

Shame &

empathyPhoto by Tuomas Puikkonen [link]

60

Shame &

Shame = We are flawed & unworthy of loveEmpathy = The antidote to shameempathy

61

Shame &

Shame = Unravels relationships & connectionsEmpathy = Creates closeness & meaningempathy

62

Shame &

Seeking help typically triggers shame(or embarrassment or vulnerability)empathy

63

Shame &

But typical helping responses block empathy1. Look on the bright side2. My problems worse3. Heres some adviceempathy

64

Shame &

Instead1. Avoid judgments2. Sense & validate emotions3. Convey understanding ( Agreement)empathy

65

Emotion

Photo by Jill M [link]

66

Emotional style

Richard Davidson, Univ. of WisconsinWhat is the neurological basis for emotion?

67

Photo courtesy University of Wisconsin [link] Emotional style

68

Emotional style

Prefrontal cortex involved in emotionEmotions tied to specific neural pathways

69

Emotional style

6 dimensions of emotional styleRooted in measurable neurological activity

70

6 dimensions

AttentionContext-SensitivityOutlookRecovery TimeSelf-AwarenessSocial Intuition

71

Photo by Philip Bird [link] Attention

72

Photo by Philip Bird [link]

Attention

Sharpness/clarity of focusAbility to avoid distractionsPrefrontal cortex boosts & dampens signals

73

Photo by Philip Bird [link] Attention

---------------------------------------------------------Unfocused, may be Intensely focused,easily distracted ormay lose awarenessoverly impulsiveor lack spontaneity

74

Photo by Vincent Lock [link] Context-

sensitivity

75

Context-

Discern differences in social environments Regulate responses accordinglyHippocampus activityPFC-hippocampus connections

sensitivityPhoto by Vincent Lock [link]

76

Photo by Vincent Lock [link] Context-

---------------------------------------------------------Unable to discern Highly sensitive tosocial differences & minute differences inact accordingly social environmentsensitivity

77

Photo by Ivan Walsh [link] Outlook

78

Photo by Ivan Walsh [link] Outlook

Ability to sustain positive emotionReward circuit = PFC & nucleus accumbens

79

Photo by Ivan Walsh [link] Outlook

---------------------------------------------------------Highly pessimistic, Highly optimistic,difficulty sustaining may be resistant topositive feelings negative data

80

Photo by Eric Richardson [link] Recovery time

81

Photo by Eric Richardson [link] Recovery time

Speed of recovery from adverse experiencesPrefrontal cortex activityPFC-amygdala connections

82

Photo by Eric Richardson [link] Recovery time

---------------------------------------------------------Fast to recover, may Slow to recover,fail to register or may feel defeatedlearn from setbacks by minor setbacks

83

Photo by Seattle Yoga News [link]

Self-awareness

84

Photo by Seattle Yoga News [link]

Self-awareness

Ability to perceive physical aspects of emotionInsula activity

85

Photo by Seattle Yoga News [link]

Self-awareness

---------------------------------------------------------Out of touch with Hyper-aware, may bephysical cues that distracted by physicalaccompany emotion cues & emotions

86

Social intuition

87

Social intuition

Sense others emotional responsesFusiform gyrus activityAmygdala activity

88

Social intuition

---------------------------------------------------------Puzzled by others Highly intuitive, mayresponses, socially be overly sensitive toobtuse or insensitive others responses

89

A caveat

Photo by Sue Clark [link]

90

A caveat

A map is not the territory it represents.~Alford Korzybski

91

Whats optimal?

Photo by Sutha Kamal [link]

92

Emotion

Photo by Sharon Mollerus [link]management

93

Emotion

NOT suppression

management

94

Emotion

1. Sense physically2. Comprehend accurately3. Articulate & express effectivelyWhat helps?

management

95

Some more tools

Photo by zzpza [link]

96

Some more tools

ReframingSelf-soothingTalking about feelings

97

Reframing

Photo by Rodrigo Baptista [link]

98

Reframing

Cognitive reappraisalKevin Ochsner, ColumbiaJames Gross & Rebecca Ray, StanfordHow do our thoughts influence our experience?

99

Reframing

The meanings we assign Emotional responseRe-interpret a situation Shift our emotionsOur mental models shape our experiences

100

Self-soothing

Photo by Amanda Patsopoulou [link]

101

Self-soothing

Physiological modificationChange our emotional stateResponse modificationChoose how we express emotion

102

Self-soothing

Deeper, slower breathsSpeak more slowly & monitor toneSense our non-verbals & body languageShift focus of our attention

103

Talking about

Photo by Garry Knight [link]feelings

104

Talking about

feelings

Affect labelingDisrupts negative emotionTalking about emotion > Thinking about emotionRead More

105

Not rocket

sciencePhoto by Michael Seeley [link]

106

Not rocket

science

Simple to understandHard to put into practiceHow can we make it easier?

107

Get MESSy

Photo by Paul Colley [link]

108

Get MESSy

MindfulnessExerciseSleep hygieneStress reduction

109

Get MESSy

Mindfulness

110

Mindfulness

Photo by Strevo [link]

111

Mindfulness

Non-judgmentalawareness& acceptanceof experience

112

Mindfulness

The most powerful self-coaching toolCritical to emotion management

113

Meditation?

114

Meditation

115

Meditation

A workout, not a breakConsistent practice is keyTry 1 minute per day & work up

Read More

116

Other paths to

JournalingTime in nature (1 hour/week)Certain types of exercise (no music)Any regular practice that promotes reflectionmindfulnessRead More

117

Exercise

Photo by Gregor Winter [link]

118

Exercise

Emotions are physiological experiencesMind/body integration Hippie bullshit

119

Sleep hygiene

Photo by Drriss & Marrionn [link]

120

Sleep hygiene

Being prepared then = Having the answerBeing prepared now = Being at your best

121

Stress reduction

Photo by xeubix [link]

122

Stress reduction

Boundaries, not balanceLead more, do lessFocusRead More

123

Investments

(Not indulgences)Photo by Steven Depolo [link]

124

To sum upPhoto by Pranav Yaddanapudi [link]

125

To sum up

Mental models matterChange requires safetyMindset influences performance

126

To sum up

Emotions are attention magnetsEmotion management SuppressionMindfulness = Essential for self-coaching

127

To sum up

Consider your emotional styleBuild management capacity (Get MESSy)Find coaching partners (& help them help you)

128

Thank you!

Photo by Seth Anderson [link]www.bitly.com/SelfCoachingCoursewww.edbatista.com@edbatista

129